176 to 200 of 219 Service Management Jobs in the South East

disaster recovery, backup, and resilience capabilities, ensuring recovery objectives are achieved and regularly tested. Managing incident response, root cause analysis, capacity planning, and infrastructure service improvements. Driving infrastructure strategy, technology adoption, operational efficiency, and compliance with governance and cybersecurity standards. Leading, mentoring, and developing a team of infrastructure professionals … third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. Container ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with cross‐functional collaboration … focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Skills: - Have existing knowledge of the following technologies: - o Azure o Microsoft 365 o Microsoft Defender (for Cloud, O365, Identity & Email) o Intune Device Management o Exchange/SMTP/365 messaging support & administration o Zero trust technologies such as Zscaler, o Windows 11 and Windows server. - Investigate … resolve 3rd line support issues, working closely with suppliers when required. - Maintain and support the IT Infrastructure in line with agreed Service Level Agreements (SLAs). - Support change delivery utilising an ITIL service management framework - Have demonstratable experience in larger scale environments (1000+ users). - Knowledge ...

This is an operational, technically focused role combining cyber security, network security and elements of systems administration. You'll work alongside infrastructure, applications and service delivery teams, helping maintain security controls, investigate incidents and support compliance across the business. The Role You'll take responsibility … maintaining and supporting security technologies across on-premises, cloud and SaaS environments. Supporting firewalls, VPNs, endpoint protection, email security, identity and access controls, vulnerability management and security monitoring platforms. Coordinating vulnerability assessments and working with system owners to track remediation through to completion or formal acceptance. Reviewing systems, applications ...

infrastructure through automation Taking a lead role in discussions around environment development, scalability and growth Maintaining clear and robust technical documentation Working within formal service management and security processes Sharing technical knowledge and expertise with the wider team The role will also involve working within a VMware technology … experience. Essential: Strong commercial experience administering and supporting Linux environments Excellent troubleshooting and problem-solving skills Experience supporting enterprise infrastructure in a structured/service-managed environment Experience working within security-conscious or highly controlled environments Experience with automation and infrastructure improvement Experience supporting Linux-based development environments Experience ...

experience Contribute to automation initiatives using technologies such as PowerShell, Python, Terraform, and APIs Assist with incident response, vulnerability remediation, risk assessments, and continuous service improvement Produce technical documentation, operational reporting, and platform metrics What We're Looking For Strong hands‐on experience with Zscaler Internet Access … certificates, and authentication services A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security Experience working within structured IT service management and change control environments Strong communication skills and the ability to work effectively with both technical and non‐technical stakeholders Desirable Experience ...

heart of investment activities. Working closely with operational stakeholders, you'll act as a subject matter expert for a market-leading investment management platform (eFront), supporting users, investigating issues, gathering requirements and driving system improvements. You'll operate at the intersection of technology and the business, helping to optimise … facing software, alongside a track record of investigating technical issues, analysing data, managing support tickets and delivering system improvements. Experience working within a structured service management environment such as Ivanti or similar ticketing platforms would be highly beneficial. You should have a solid technical foundation, including exposure ...

supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that … environments to address customer requirements and business issues Deliver product demonstrations to customers and products, in person, and through WebEx Provide feedback to product management about product enhancements thatcanaddress customer needs and drive additional business value Share best practices and known solutions with other Solution Consultants to enhance ...

supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that … environments to address customer requirements and business issues Deliver product demonstrations to customers and products, in person, and through WebEx Provide feedback to product management about product enhancements thatcanaddress customer needs and drive additional business value Share best practices and known solutions with other Solution Consultants to enhance ...

business-critical applications. Investigate, troubleshoot and resolve application issues, working with internal teams and third-party vendors where required. Manage support tickets, incidents and service requests, ensuring timely resolution in line with agreed SLAs. Monitor platform performance, identify recurring issues and proactively recommend improvements. Assist with data analysis, reporting … problem-solving skills. Experience managing incidents, investigating technical issues and liaising with software vendors. Good understanding of application support processes, ticketing systems and service management principles. Excellent communication skills, with the ability to explain technical issues to non-technical users. A proactive approach and the ability to manage ...

vulnerability remediation. Support infrastructure modernisation and migration projects. Perform root cause analysis and manage technical incidents and changes. Maintain technical documentation and follow ITIL service management processes. Work closely with network, security, desktop and application teams. Essential Skills & Experience Proven third-line Infrastructure or Active Directory engineering experience. ...

sized enterprise) customers. As we continue to expand our portfolio and scale our operations, we’re committed to setting new industry standards in managed service excellence. As our Customer Loyalty Manager, you’ll lead our group-wide customer loyalty function, reporting to the Head of Customer Loyalty. … manage two teams: Loyalty Agents, who keep valued customers with us and spot new opportunities for our sales and account management colleagues, and Contract Processing Agents, who make sure leaving customers are offboarded accurately and fairly. Key Responsibilities Lead the Loyalty Agent team to act on churn risk signals ...

clearance - Sole UK National The Role We are seeking an experienced Network Engineer with strong HPE Aruba expertise to support the design, implementation and management of enterprise network infrastructure. You will play a key role in maintaining and optimising highly available LAN and WLAN environments, supporting network security services … ArubaOS switching environments. Configure and support enterprise wireless networks, including Aruba access points and mobility controllers. Administer and optimise Aruba Central for network monitoring, management and reporting. Implement and manage Aruba ClearPass, including 802.1X, RADIUS, TACACS+ and certificate-based authentication. Support network refresh, migration and transformation projects. Maintain network ...

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting … Closing Date Monday, 16th November 2026 Start Date Tuesday, 1st December 2026 Desired Skills Communication skills Organisation skills Problem solving skills Team working Customer Service Professional adaptable Willingness to Learn Technical Aptitude Qualifications English and Maths GCSE, grade 4/C and above (Essential) About the Employer St John ...

role focuses on delivering reliable, secure cloud services that underpin a large engineering and construction business. You will work closely with Operations, Security and Service Management to resolve incidents, implement automations and contribute to infrastructure projects and service improvements across the UK-based environment. #J-18808-Ljbffr ...

programming script languages such as Java and VBScript. Detailed information about application functions,bug fixing, and testing protocols Written and verbal communication skills Project management skills Skills, Knowledge, and qualification Java, Selenium, JMeter, Postman Nice to have technologies and experience: Nginx IPv4 Networking Software engineering (C/C++/… Certified DevOps Engineer – Professional Sun Certified Java Programmer (SCJP) for J2SE 6.0. Sun Certified Web Component Developer (SCWCD) ITILv3 Foundation Certificate in IT Service Management #J-18808-Ljbffr ...

architects use every day, creating a consistent, scalable, and integrated approach to architecture across Specsavers. You'll work closely with Product, Engineering, Delivery, Data, Service Management, and Operations teams to ensure architecture is seamlessly embedded within the wider Technology Operating Model. Your focus will be on creating clear … while ensuring they remain practical, scalable, and aligned to the needs of the wider technology organisation. We're looking for someone with outstanding stakeholder management and relationship building skills who can build alignment across multiple technology functions, influence the adoption of new ways of working, and successfully drive change ...

collaborative approach to leading, motivating and supporting multidisciplinary teams. It would be beneficial if you also bring: Experience in a Business Development, Account Management or Capture role within the Home Office, National Security sector or a similarly complex government environment. Knowledge of PPPT and HSG. Knowledge of Immigration … Borders. An understanding of IT service management, networks, artificial intelligence and cyber technologies. Experience of developing partnerships or consortium arrangements to pursue opportunities. Experience of developing use cases for digital-transformation concept demonstrators. An understanding of Home Office or National Security digital-transformation programmes. We recognise that strong ...

looking for an experienced Sales Executive to join a global organisation specialising in IT Service Management solutions. This position is paying 40,000- 50,000 plus commission , with hybrid working based in Reading. Duties: Develop new business and build a strong sales pipeline Manage and grow existing client … Education and training opportunities Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated and results-driven ...

support activities, such as developing hardened base containers. Spotting instances where teams are not using best practice; advising around delivery risk. Supporting engineers in service topology discovery; helping to define QA and deployment pipelines. Driving adoption of new tools so teams they can improve their integration appraches; developing … support activities, such as developing hardened base containers. Spotting instances where teams are not using best practice; advising around delivery risk. Supporting engineers in service topology discovery; helping to define QA and deployment pipelines. Driving adoption of new tools so teams they can improve their integration appraches; developing ...

Technology is seeking an experienced Senior Project Manager to lead end-to-end transition into a new programme within a complex IT service management environment. The role requires governance, customer engagement and operational leadership to ensure contractual commitments and milestones are met. The ideal candidate will own transition ...

fast-growing sector. Leading the IT buying group IT is our most established segment. The growth is in moving the conversation from the service desk to the strategic agenda: AI-led operations, platform consolidation, and IT as a driver of enterprise transformation. You’ll own our engagement with … teams that sit within CIOs and CTOs organisations including IT operations, service management and architecture. You’ll make global programmes land locally and build your own where UK and Ireland need something different. You’ll also feed local insight back into global planning. Plan and run roundtables, workshops ...

problem solving skills and working in a fast-paced environment. The role is varied and challenging, combining responsibilities across system engineering, spacecraft operations, mission management and planning. Essential Requirements Strong understanding (Graduate level knowledge is fine) of satellite subsystems (AOCS/GNC or OBDH advantageous); Experience (or knowledge … able to work out of hours supporting the on-call rota; Experience or basic knowledge of Python, GIT and Rest API; Experience with Service Management tooling (desirable). Why BAE Systems Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work ...

Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead the delivery of strategic service management initiatives across an international bu click apply for full job details ...

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth ...