Service Management Specialist
- Hiring Organisation
- M Group
- Location
- St. Ives, Cambridgeshire, East Anglia, United Kingdom
- Employment Type
- Permanent
nights off rotation What youll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers, tracking … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...