551 to 575 of 711 Service Management Jobs in the UK

this could be the ideal opportunity for you. The Role As a Scheduler, you will be responsible for planning, coordinating, and monitoring all change management and provisioning activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed … timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request to completion. No two days are the same. One moment you may be scheduling engineering resource for a major deployment, the next ...

Accountabilities Build Engineering: Develop, deliver, and maintain high‐quality infrastructure solutions to meet business requirements, ensuring reliability, performance, availability, and ease of use. Incident Management: Monitor IT infrastructure and system performance, identify, address, and resolve potential issues, vulnerabilities, or outages, and use data to reduce mean time to resolution. … change safe, observable, auditable, and low‐friction for engineering teams. Key Responsibilities Own the design and engineering of ITSM change enablement workflows within Jira Service Management. Integrate change, incident, request, and CMDB/service management capabilities with monitoring, CI/CD, and observability platforms. Move change control ...

migrations and consolidations Perform technical assessments and health checks across Atlassian instances Administer Bitbucket and Bamboo alongside core Jira/Confluence products Configure Jira Service Management queues, SLAs and automation Support integration between Jira and other applications via APIs/scripting Configure and manage CI/CD automation ...

engineering, business or systems analysis). Experience within large-scale, asset-intensive or regulated environments (eg utilities, infrastructure or similar). Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply?. Play a central role in a major technology ...

Online migrations from Classic to Modern SharePoint environments.* Strong SharePoint Online administration experience, with a detailed understanding of SharePoint architecture, permissions models and information management principles.* Proven experience using ShareGate and the Microsoft Migration Tool to deliver complex content migrations.* Strong knowledge of the Microsoft 365 suite, including SharePoint … Experience troubleshooting complex migration issues and resolving technical challenges effectively.* Experience assessing and replacing legacy SharePoint Alerts and workflows using Power Automate.* Strong stakeholder management, communication and collaboration skills, with the ability to work effectively across technical and business teams.* Experience with PowerShell scripting for migration, reporting and bulk ...

role, client allows full remote working Essential Experience: Demonstrate experience as a SOC Manag er, Effective in deploying resources In-depth knowledge of incident management processes Can deliver an effective security monitoring capability, threat intelligence and assessment Managing relationships (external vendors, managed security service providers, technology partners … benefit of a quick start date Desirable: CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation ( or equivalent) service management qualification What you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling and enjoy some ...

stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource … Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries ...

profile defence sector client on a contract basis. The successful candidate will be responsible for the implementation, administration, and optimisation of enterprise monitoring and management platforms, ensuring the availability, performance, and security of critical infrastructure and services. Key Skills & Experience Strong hands-on experience with SCOM (System Center Operations … Microsoft infrastructure technologies, including Windows Server, Active Directory, Group Policy, DNS, DHCP, and Azure services Experience configuring and managing monitoring, alerting, reporting, and performance management solutions Good understanding of networking technologies, including TCP/IP, routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving ...

services Ensure systems meet security, resilience, and compliance standards Identify and manage technical risks, issues, and dependencies Operations & Support Support systems through transition to service and live operation Diagnose and resolve system issues and performance problems Provide technical input to change, incident, and problem management Stakeholder & Team Working … Skills & Experience Experience in cloud, hybrid, or distributed systems Exposure to secure, regulated, or mission-critical environments Familiarity with systems engineering, enterprise architecture, or service management frameworks Experience working in Agile, DevOps, or iterative delivery models Qualifications Degree (or equivalent experience) in Engineering, Computer Science, or a related ...

CBSbutler Ltd. is seeking an experienced Service Architect to join a high-profile Ministry of Defence programme in Basingstoke on a long-term, on-site contract. The role focuses on designing secure, resilient, and supportable service architectures, working with technical and service-management teams. DV clearance ...

Cyber Services and Capabilities Employment Type: Full Time Location: GBR Cheltenham Jessop House Description The TAM is the customer's technical owner for the service and the expert voice in the relationship. They quantify the customer's security maturity through the TAM Score framework, build and steer a defensible … incident response Ability to understand end-to-end customer environments (cloud, infrastructure, security stack) Experience with security tools (e.g. SIEM, EDR, SOAR, DLP, vulnerability management) Able to interpret and translate security metrics into clear risk-based narratives Proven ability to build and maintain 12-month technical roadmaps with quarterly ...

Manager Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR London Description The TAM is the customer's technical owner for the service and the expert voice in the relationship. They quantify the customer's security maturity through the TAM Score framework, build and steer a defensible … incident response Ability to understand end-to-end customer environments (cloud, infrastructure, security stack) Experience with security tools (e.g. SIEM, EDR, SOAR, DLP, vulnerability management) Able to interpret and translate security metrics into clear risk-based narratives Proven ability to build and maintain 12-month technical roadmaps with quarterly ...

sector. Through its various business units, it builds and operates renewable projects (such as solar, wind, and batteries), manages investment funds, and provides asset management services across the energy lifecycle. Overall, its mission is to accelerate the transition to sustainable energy while delivering strong financial returns for investors … onboarding/offboarding processes Configure and remotely set up laptops for new starters or replacements Support access rights, user account setup, and basic identity management Maintain office IT equipment (laptops, peripherals, mobile devices) Assist with routine hardware and software upgrades Perform basic troubleshooting across Windows, M365 and endpoint applications ...

experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership … initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while developing ...

time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative … support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance to meet ...

Exeter Job Summary The ServiceNow Solution Architect will lead the design, development, and implementation of ServiceNow solutions that align with business requirements and IT service management best practices. This role involves collaborating with stakeholders to define technical architecture, creating scalable solutions, and ensuring seamless integration with existing systems. … platform architecture, including module configuration, development, and integration. Proficiency in creating workflows, scripting (JavaScript, Glide), and leveraging APIs for integration. Excellent communication and stakeholder management skills. Solid understanding of ServiceNow as a platform and the product capabilities. Nice to Have Skills Familiarity with Agile methodologies and experience in participating ...

growing technical engineering team. This is a technically focused role supporting complex building services applications, fault investigation and product performance. Working alongside engineering, service and product teams, you'll provide expert technical support on mechanical products integrated with Building Management Systems and controls. This is not a sales … supporting customers and colleagues with fault diagnosis and product performance. Your responsibilities will include: Investigating technical issues relating to HVAC products, controls and Building Management Systems. Providing second-line technical support for complex customer enquiries. Analysing site reports, technical documentation and engineering drawings to identify root causes. Supporting fault ...

exciting opportunity to establish and lead a pragmatic, business- focused governance framework that supports high-quality Data Products, reusable Data Assets, and self-service capabilities. Working closely with business and technology stakeholders, you will drive clear accountability, policy compliance, and data quality standards, ensuring governance delivers real business value … data quality, lineage, metadata, master data, critical data elements, control requirements, glossary definitions, and policy compliance. Lead enterprise data governance forums and issue management processes, tracking cross-domain and end-to-end issue resolution, governance adherence, data quality risks, remediation plans, and the review of governance reporting and outputs. ...

role will be an initial 6 month contract paying between £750 - £850/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: Experienced SOC Manager * Strategic in nature, need … they're and where they are going. Effective in deploying resources * Demonstrated ability to lead and manage a team * In-depth knowledge of incident management processes * Proven experience delivering an effective security monitoring capability * Proven experience delivering threat intelligence and assessment * Proven experience operating cyber security solutions and tools ...

passionate about delivering exceptional customer service and building lasting client relationships? We're looking for a Client Success Advisor to join our clients growing team. As the first point of contact for clients, you'll play a vital role in ensuring every interaction is professional, positive, and solution-focused. … this role, you'll manage incoming support requests, coordinate service tickets, keep clients informed throughout the resolution process, and work closely with technical teams to deliver an outstanding customer experience. You'll also maintain accurate records, monitor service performance, and contribute to continuous improvements across the business. ...

Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity … customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions. · Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required. · Install ...

Support Engineer (4 Month FTC) Remote Midlands/South of England Travel 37.5 Hours Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily. Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract. This ...

Support Engineer (4 Month FTC) Remote | Midlands/South of England Travel | 37.5 Hours Join one of the UK's fastest-growing specialist service businesses and help support a technology estate that underpins 1000's of workers daily. Our client is one of the UK's leading service management organisations, operating nationally from multiple depots and supporting some of the country's largest public and private sector organisations. Following continued investment in technology and business transformation, they are looking to appoint an experienced IT Support Engineer on a four-month fixed-term contract. This ...

SaaS) | 6-Month Contract | Inside IR35 We're supporting an innovative technology business that has developed a powerful SaaS platform designed to transform field-service diagnostics and repair operations. The product is built. Now they need an experienced commercial leader to take it to market. You'll define … create a scalable route to market. We're keen to hear from individuals with experience launching SaaS products into sectors such as: ✅ Field Service Management ✅ Automotive Diagnostics ✅ Manufacturing ✅ Engineering Services ✅ Industrial Technology ✅ Asset Maintenance & Repair 📍 UK-based (remote/flexible) 📅 Initial 6-month contract 💰 £700-£900/ ...

Observability Engineer Are you an experienced Observability Engineer with a passion for improving service performance, resilience and operational excellence? We are seeking a skilled professional to lead our observability capability, delivering effective monitoring, telemetry, dashboards and insights that enable proactive service management and continuous improvement across … networks, platforms and applications. You will ensure services are measurable, visible and proactively managed through effective telemetry, monitoring, alerting and reporting. Working closely with Service Delivery and technical teams, you will embed observability best practices into both existing and new services, providing actionable insights that improve performance, resilience ...