1 to 25 of 318 ServiceNow Jobs in the UK excluding London

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯

expected. IT Service Management & Reporting: ITIL Framework proficiency: In-depth knowledge and practical experience working within an ITIL-aligned service delivery model, including incident, problem, and change management processes. ServiceNow experience:Proven ability to utilise ServiceNow for incident logging, request fulfilment, reporting, and dashboard creation. Service Level Agreement (SLA) Management: Comprehensive understanding of SLAs and the ability to monitor and More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for a BI Developer to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Business Intelligence, Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular … IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for an Data Analyst to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to … Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market … and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in More ❯

a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential … Microsoft products, Microsoft Office365, and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing More ❯

the ability to diagnose and fix issues quickly. Excellent communication and interpersonal skills, able to explain technical problems to non-technical users. Familiarity with IT service management tools (e.g., ServiceNow, JIRA) and remote support Education, Qualifications, Experience: Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience). Industry certifications such as CompTIA A+, Microsoft More ❯

Policy • Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams • Security Tools: Endpoint protection, MFA • Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud-based backup solutions • Scripting & Automation: PowerShell • ITSM Tools: ServiceNow • Hardware: Servers, desktops, laptops, printers, mobile devices, VoIP systems, CCTV Qualifications & Experience • Bachelor’s degree in information technology, Computer Science, or related field or equivalent experience • 5+ years of experience More ❯

Senior IT Technician £34k-£37k per annum Monday Thursday 8am4:30pm/Friday 8am1pm Wrexham Our client based in Wrexham are looking for a talented and experienced Senior IT Technician to become a key member of our clients dynamic IT More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

Coventry (CV1 2WT), Darlington (DL1 5QE), Manchester (M1 2WD), Sheffield (S1 2FJ) About the job Job summary We are recruiting a software developer to work in our ServiceNow Technology Operations team to manage and improve DfE's ServiceNow platform. You will collaborate within a multidisciplinary team in an agile environment to develop solutions addressing business challenges. Your role will involve … translating these solutions into effective workflows, supporting end-to-end business processes using ServiceNow's best practice tools and technology. Your primary focus will be on delivering value to our users, maximising departmental efficiencies, and enhancing the overall user experience. Job Responsibilities: Work closely with the Senior Developer and Product Manager to identify opportunities and shape the roadmap. Keep up … to date with ServiceNow developments and opportunities they may create for the department. Support the Senior Developer in leading a team of talented ServiceNow developers supporting their learning and development. Set and promote high standards of work. Build a supportive, transparent, and collaborative working environment. Provide support with administration, application development, maintenance, and technical support by using good practice web More ❯

Join Ten10 as a Technical Test Consultant ServiceNow Job Type: Permanent Location: London (Hybrid working with occasional client travel) Looking for your next challenge? At Ten10 , were transforming how businesses deliver quality software, and were looking for a passionate Technical Test Consultant to join our growing team. If youre a skilled developer with a love for testing and problem-solving … work and life. About the Role This is more than just a jobits an opportunity to lead, innovate, and grow. As a Technical Test Consultant , youll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to … using ATF . Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience: Eligibility for SC clearance . Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks More ❯

Policy Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams Security Tools: Endpoint protection, MFA Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud-based backup solutions Scripting & Automation: PowerShell ITSM Tools: ServiceNow Hardware: Servers, desktops, laptops, printers, mobile devices, VoIP systems, CCTV The company: The organisation thrives on innovation and are dedicated to providing top-tier IT solutions that drive business success. More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

Mandatory Skills: ServiceNow-Development. Experience: 5-8 Years. This job involves: ServiceNow development: Responsible for delivering complex technical solutions within the ServiceNow environment, ensuring the outcomes meet business needs. ServiceNow platform support: Undertake operational activities including resolving platform-related incidents, version upgrades, housekeeping, and proactive maintenance. Peer checking: Perform peer reviews of colleagues' deliverables to ensure outcomes follow best practices … agree on the definition of done. Team planning and review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as … Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to engage both technical and non-technical stakeholders. More ❯

We are seeking a skilled and motivated ServiceNow Technical Consultant to design, develop, implement, and support ServiceNow solutions that meet our clients’ business requirements. The ideal candidate will have hands-on experience with ServiceNow platform modules, strong problem-solving skills, and the ability to work collaboratively with both technical and non-technical stakeholders. Key Responsibilities: • Analyse business requirements and translate … them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and … aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration experience. • Strong knowledge of JavaScript, HTML, CSS, and Glide scripting in ServiceNow. • Experience with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, or GRC. • Understanding of integrations More ❯

SERVICENOW DEVELOPER Salary: Competitive and based on experienceLocation: Manchester We're working with a forward-thinking, values-driven organisation in Manchester to recruit a talented ServiceNow Developer . This is an exciting opportunity to join a collaborative and inclusive cross-functional tech team where innovation, knowledge sharing, and personal growth are deeply embedded into the culture. As a ServiceNow Developer … . It's a workplace where your contributions are recognised, your ideas are welcomed, and your technical skills are continuously nurtured. What you'll be doing: Designing and customising ServiceNow applications, with a focus on ITSM and CSM Collaborating with stakeholders to gather requirements and translate them into scalable solutions Participating in Agile sprint planning and contributing to technical discussions … code and supporting production systems when required Upholding coding standards and contributing to a culture of continuous improvement What we're looking for: Proven experience developing and supporting the ServiceNow platform Strong knowledge of ITSM/CSM modules, workflows, scripting, and configuration Background in Agile delivery environments, ideally with exposure to DevOps practices Excellent communication skills and a collaborative, user More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯