Gloucester, Gloucestershire, South West, United Kingdom
Stackstudio Digital Ltd
Job Title: ServiceNow Automation Analyst Location: London/Gloucester/Warrington ) (3 Days) Special Working Conditions Should be ready to work out of hours (based on project requirement) Candidate must be SC cleared Job Purpose and Primary Objectives UK SC (Security Cleared) is Mandatory We are seeking a skilled ServiceNow Automation Analyst with knowledge in ServiceNow Admin, ServiceNow Developer, Python … JavaScript. The ServiceNow Automation Analyst is responsible for analyzing, designing, developing, and implementing automation solutions within the ServiceNow platform to improve IT service delivery, operational efficiency, and user experience. This role focuses on leveraging ServiceNow capabilities such as workflows, integrations, and orchestration tools to automate business processes and reduce manual effort. The analyst collaborates with stakeholders across IT and business … and maintenance of automated workflows. Key Responsibilities (Individual role, part of a team environment) Collaborate with business and IT stakeholders to gather and analyze automation requirements Design and develop ServiceNow workflows, flows (Flow Designer), and Orchestration/IntegrationHub solutions Implement end-to-end automation for ITSM, ITOM, HRSD, or other ServiceNow modules Create custom applications and extend ServiceNow platform capabilities More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
ServiceNow Architect (Telecoms) 6 Month Contract Newbury/Reading (Hybrid) £500-£550/day (Outside IR35) ServiceNow Architect needed for a 6 Month Contract. TSOM (Telecom Service & Operations Management) project experience with ITSM i.e other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). A chance to work with a global IT Consultancy on a ServiceNow project for an external … ASAP ideally in October/November 2025. Key skills, experience + tasks will include: Experienced needed TSOM (Telecom Service & Operations Management) implementation project toLead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other modules i.e (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Experience designing … and implementing CMDB and Discovery. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer ) and ServiceNow data model. ServiceNow Architect to Lead the design, development, and implementation of ServiceNow solutions across our enterprise. strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient More ❯
Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
ServiceNow Technical Architect £70000-75000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect - Senior Consultant £70,000 - £75,000 + Package London (Hybrid) Join a leading global consultancy at the forefront of digital transformation. We're seeking a ServiceNow Technical Architect to lead enterprise-scale ServiceNow implementations, drive innovation, and shape technical strategy … across major client engagements. The Role As a ServiceNow Technical Architect, you will: Support the design and delivery of ServiceNow solutions across multiple product lines (beyond ITSM). Act as a trusted advisor to clients, translating business challenges into scalable ServiceNow architectures. Collaborate with stakeholders to define roadmaps, integration strategies, and platform enhancements. Stay ahead of emerging trends including GenAI … cloud infrastructure, and automation to drive platform innovation. Key Skills & Experience Proven experience as a ServiceNow Technical Architect in enterprise environments. Leading ServiceNow development teams with a strong focus on quality and scalability. ServiceNow CIS certifications and ideally Certified Technical Architect (CTA). Experience across at least 3 product lines outside ITSM (e.g. ITOM, HRSD, CSM, SPM, SAM). Advanced More ❯
Alexander Mann Solutions - Public Sector Resourcing
enterprise operating systems including Windows and Linux, across on-premises, AWS, and Azure. . Experience with ITIL-aligned processes including Incident, Problem, and Change Management. . Proficient in using ServiceNow or similar ITSM platforms. . Able to communicate technical risk and response details effectively to both technical and non-technical audiences. . Experience driving continuous improvement through metrics, feedback, and More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
ServiceNow Technical Architect £95000-120000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect - Senior Manager £95,000 - £120,000 + Package London (Hybrid) Join a leading global consultancy at the forefront of digital transformation. We're seeking a ServiceNow Technical Architect to lead enterprise-scale ServiceNow implementations, drive innovation, and shape technical … strategy across major client engagements. The Role As a ServiceNow Technical Architect, you will: Lead the design and delivery of ServiceNow solutions across multiple product lines (beyond ITSM). Act as a trusted advisor to clients, translating business challenges into scalable ServiceNow architectures. Guide technical teams, ensuring high standards through code reviews, architectural governance, and mentoring. Collaborate with stakeholders to … define roadmaps, integration strategies, and platform enhancements. Stay ahead of emerging trends including GenAI, cloud infrastructure, and automation to drive platform innovation. Key Skills & Experience Proven experience as a ServiceNow Technical Architect in enterprise environments. Leading ServiceNow development teams with a strong focus on quality and scalability. 5+ ServiceNow CIS certifications and ideally Certified Technical Architect (CTA). Experience across More ❯
and service delivery. You're confident in using productivity tools such as Microsoft Office and email, and you're familiar with modern IT Service Management tooling, including platforms like ServiceNow and Ivanti Heat. Whether working independently or collaboratively, you contribute positively to team environments and consistently deliver high-quality results. This role offers a unique opportunity to shape the future More ❯
Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯
Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing) Desktop Engineering Azure Virtual Desktop Please apply with your up to date CV in English. More ❯
london (city of london), south east england, united kingdom
RED Global
Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing) Desktop Engineering Azure Virtual Desktop Please apply with your up to date CV in English. More ❯
Knowledge of Microsoft Intune in a managed services context. Good understanding of ITIL service delivery processes. Strong analytical skills and technical knowledge of hardware/software systems. Experience using ServiceNow for IT service management. Mandatory Technical Skills: Windows Server EUC (End-User Computing) Desktop Engineering Azure Virtual Desktop Please apply with your up to date CV in English. More ❯
teams and customers to deliver excellent service. You ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We re looking for someone with solid patching experience , you ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
teams and customers to deliver excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining system integrity and compliance. You More ❯
Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of service design and transition. Familiarity with SLAs, OLAs, and enterprise service tools (Helix, Remedy, ServiceNow). Skilled in process mapping and modelling. Experience designing for resilience and security. Current SC clearance. Desirable Skills & Experience Familiarity with Atlassian tools (JIRA, Confluence). TOGAF certification. Experience as More ❯
device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure More ❯
across hardware, software, networking, and cloud platforms. Experience with endpoint management solutions (SCCM, Intune, etc.) and monitoring tools (e.g., Nagios, Zabbix). Support & Process: Familiarity with ticketing systems (JIRA, ServiceNow, etc.) and knowledge of ITSM/ITIL practices for managing service requests and change management. Soft Skills: Excellent problem-solving, listening, and teamwork skills . The ability to multitask and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Norton Rose Fulbright LLP
the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom Hybrid / WFH Options
Mott MacDonald
technical support in an engineering environment using Autodesk and Bentley products Desirable Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience of using PowerShell Experience in ServiceNow or similar ITSM Tools Support CDE Services such as ProjectWise and BIM suites Experience of working in a global organisation Personal Attributes Passionate about technology and learning Ability to balance More ❯
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯
bolton, greater manchester, north west england, united kingdom
Anson McCade
ServiceNow Technical Architect – Manager Location: London (£90,000 – £95,000)/Manchester or Edinburgh (£85,000 – £90,000) Level: Manager Our client is recognised globally as the top ServiceNow partner, delivering complex, innovative solutions that drive enterprise transformation. The ServiceNow Business Group combines deep technical expertise with AI and automation capabilities to help clients reimagine operations and achieve measurable outcomes. … The Role As a Manager-level Technical Architect, you will lead teams of ServiceNow developers and architects on large-scale programmes, providing technical leadership, architecture oversight, and trusted client advisory. You will influence solution strategy, ensure adherence to best practices, and enable high-quality delivery across multiple modules and client environments. Key Responsibilities Provide technical design authority on critical ServiceNow … programmes for Fortune 500 clients. Lead and mentor teams of ServiceNow developers, ensuring quality standards, code reviews, and architectural integrity. Act as a trusted advisor to clients, providing guidance on platform strategy, integrations, and automation. Oversee delivery of complex multi-module ServiceNow solutions, including ITSM, ITOM, ITAM, HR, CSM, SPM, and HAM/SAM. Integrate ServiceNow with cloud infrastructure and More ❯