1 to 25 of 55 Support Engineer Jobs in the North of England

IT Support Engineer We are recruiting an IT Support Engineer to join our client, a leading Managed IT Services provider. This position begins with a 6-month on-site role in Grimsby , supporting a large school through a major digital transformation. After this, you will move into a remote IT Support Engineer role within … the wider MSP team. What you’ll be doing as an IT Support Engineer: Supporting staff onsite and remotely with IT queries. Managing Microsoft 365, Azure, Intune, Teams, and SharePoint. Delivering training sessions and building staff confidence with new technology. Maintaining networks, devices, and ensuring IT security. What we’re looking for in an IT Support Engineer: Previous experience as an IT Support Engineer in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure, Intune, and cloud solutions. Excellent communication skills and a proactive approach. Why apply as an IT Support Engineer? Career progression into either Service Desk or Project Engineering. Remote working flexibility after the first project phase. More ❯

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer More ❯

IT Support Engineer | 3 Month Contract | Manchester My client, a global entertainment and media enterprise, is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT … Support Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network-related issues through JIRA ITSM - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to … technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office 365 and Intune – Administration and support - Office network technology including meeting room AV systems - Administration and management - Active Directory – Administration and More ❯

Job Title: IT Support Engineer Location: Rotherham, South Yorkshire Salary: £30,000 - £35,000 plus Private Healthcare, Car Allowance, Private Pension Scheme, 25 Days Holiday Bank Holidays, and more We’re working with an innovative manufacturing company in Rotherham that is looking for an experienced IT Support Engineer to join their internal IT team. This role … is ideal for someone with strong technical support skills who wants to be hands-on across infrastructure, systems, and user support. You’ll play a key role in maintaining and developing IT systems while also contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and … end-users - Troubleshoot and administer Windows 10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops, printers, mobile devices, and telephony - Handle user account administration, password resets, onboarding/offboarding - Assist with IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and More ❯

Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their friendly and dynamic support team providing remote support to their customer base. The Role of Level IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive … and proactive maintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year's equivalent work experience within an IT Support/Managed Service Provider environment. Excellent problem-solving skills working in a logical methodical style with the ability to identify root More ❯

Desktop Support Engineer Location: Barrow-In-Furness (Fully onsite) Clearance: Must be a sole UK national with the ability to obtain SC Clearance Salary: Up to £30k per annum + benefitsAre you a hands-on IT professional who enjoys variety, structure, and customer interaction? This IMAC Desktop Support Engineer opportunity offers you the chance to join … a highly respected technology services team supporting a major client. Whether you're an experienced IT engineer or someone looking to transition into tech with some practical IT know-how, this role gives you the platform to grow and make a real impact. What you'll be doing Device & Equipment Management: Build, rebuild, provision, and configure end-user devices … Move, Add, Change) activities efficiently and in line with SLAs. Customer Interaction: Provide a professional, courteous service - ensuring users receive timely, high-quality support. Collaboration: Work closely with other support teams to maintain seamless operations and deliver exceptional service. What you'll bring Previous experience in IT support or technical field service (hardware/software). Knowledge of More ❯

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical … Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; * Handle software-related requests * Analyse software related issues and propose solutions * Troubleshoot software * Identify root causes of software problems * Conduct software testing and … issues * Manage software and database migrations * Advise customers on hardware and software configurations and implementation * Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; * Experience as an IT engineer, Technical Solutions Engineer More ❯

Technical Support Engineer - Fire Safety Systems Manchester | up to £40,000 + Benefits | Full Time, Permanent Applause IT are offering an opportunity for a Technical Support Engineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire product … range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the ideal next … step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll handle 1st and 2nd More ❯

Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to … full spectrum of technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carry out administration on M365, Power Platform, Intune, EntraID, Windows Server … Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows More ❯

Graduate IT Support Engineer Excellent salary plus Bonus and Benefits We’re looking for a motivated Graduate IT Support Engineer to join a leading insurer’s growing Manchester-based team. This is an excellent opportunity for a recent graduate with a passion for technology, strong problem-solving skills, and an interest in using AI to enhance … systems and people work together. You’ll be joining a supportive, collaborative environment where learning, development, and teamwork are at the heart of everything. Responsibilities of the Graduate IT Support Engineer: In this role, you’ll provide essential first-line support to colleagues across the Manchester and London offices while contributing to wider IT projects across several … European locations. Deliver first-line technical support, resolving IT issues efficiently and professionally. Support users with laptops, smartphones, and Microsoft software. Collaborate with colleagues across multiple countries as part of a 70+ person IT team. Gain exposure to international IT operations and knowledge-sharing projects. Occasionally travel to company offices across the UK and Europe. Requirements: We’re More ❯

Google Cloud Support Engineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud Support Engineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯

Google Cloud Support Engineer (GCP Google Workspace) Manchester/WFH to £70k Are you a GCP Cloud specialist looking for an opportunity to progress your career? You could be joining a scaling software and technology consultancy. As a Google Cloud Support Engineer you'll support, troubleshoot and optimise Google Cloud (80%) and Google Workspace … solutions across a range of clients, resolving incidents in-line with SLAs. You'll act as the primary contact for the client, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution including escalating to and engaging with Google's support teams. Location/WFH: There's a hybrid work from … home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 technical support environment and working with critical customer production systems You are a specialist with Google Cloud and broader cloud technologies including Google Workspace You ideally have experience with some of the following: Infrastructure monitoring (configuring, maintaining and More ❯

Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a … dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve … hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting, site visits, and project work.You’ll be … A full UK driving licence is essential, as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team More ❯

2nd Line Support Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK. They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident 2nd Line … Support Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting, site visits, and project work. You … A full UK driving licence is essential, as the role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2nd line remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team More ❯

Technical Solutions Engineer The COMPANYWith over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.The ROLEDue to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.Working from home the Technical Solutions Engineer will;* Handle software-related requests * Analyse software related issues and propose solutions* Troubleshoot software* Identify root causes of software problems* Conduct software testing and installation * Troubleshoots IT … related issues* Manage software and database migrations* Advise customers on hardware and software configurations and implementation* Develop customer relationships through professional and dependable interactionsThe PERSONThe right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;* Experience as an IT engineer, Technical Solutions Engineer, Application More ❯

Firmware Support Engineer - Modbus & M-Bus Specialist Are you an Embedded Software Engineer with deep expertise in Modbus and M-Bus protocols? Do you enjoy solving complex technical challenges and providing direct customer support? We are a forward-thinking company in Morecambe seeking a Firmware Support Engineer to join our dynamic team. In this … the bridge between our innovative IoT products and our customers, designing robust embedded systems and providing expert technical guidance. This is a unique opportunity for a hands-on Firmware Engineer who is passionate about both development and problem-solving to play a key role in our success. Your Role: Bridging Development & Customer Success As a Firmware Support Engineer … Modbus and M-Bus communication systems . Debugging & Troubleshooting: Investigate and resolve complex issues related to firmware, hardware, and network connectivity (including TCP/IP , Ethernet ). Customer-Facing Support: Act as the primary technical contact for customers, providing clear, expert support on our products and protocols. Hardware Collaboration: Work with hardware teams; knowledge of PCB design and More ❯

Microsoft Technical Support Engineer (Evening and Weekend Shifts) to £45k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Microsoft Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of … technical issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory … will also have around 20% of your time to dedicate to learning via training modules and gaining certifications. Location/WFH: Please note this is an out of hours support role, covering 1600 to 0030 Monday to Wednesday and day shifts Saturday and Sunday (0830-1700). Due to the nature of this shift work you can work from More ❯

Technical Support Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical … issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory, maintaining … time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and More ❯

Technical Support Engineer (Night Shift) Manchester/WFH to £40k Do you have a strong knowledge of the Microsoft tech stack? You could be progressing your career at a growing software and technology consultancy. As a Technical Support Engineer you will be responsible for providing comprehensive support to clients, handling the full spectrum of technical … issues from initial contact (Tier 1) through to more complex resolutions (Tier 2). You'll act as the primary contact for clients, providing support via Teams/Google Meet, email and the ticketing system, with ownership through to resolution. You will also carryout administration on M365, Power Platform, Intune, EntraID, Windows Server, Windows Desktops and Active Directory, maintaining … time, meeting up with colleagues in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and More ❯

IT SUPPORT ENGINEER SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and, so an ability to drive & access … to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed.- Previous experience of ITIL Practices- Experience of carrying out installations and configurations of end-user workstation hardware & software.- Networking hardware and software products by … asset management registers - ensure kit is logged and accounted for. - Perform system back-ups.- Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects.- VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a More ❯

Senior AWS Support Engineer About the Role We are seeking a highly skilled Senior AWS Support Engineer to join our IT team. This role is pivotal in supporting, maintaining, and enhancing AWS cloud infrastructure. You’ll ensure systems are secure, scalable, and high-performing, while offering expert guidance on architecture, compliance, and operational best practices. You … ll also act as a key technical contact for internal teams and external digital businesses. Key Responsibilities Manage and support AWS services including EC2, S3, RDS, VPC, IAM, Lambda, CloudWatch, and more. Ensure cloud environments are secure and compliant with industry standards. Monitor systems, respond to incidents, and troubleshoot across cloud and hybrid setups. Design and implement improvements to … cloud infrastructure from concept to deployment. Maintain documentation for all cloud systems to ensure transparency and knowledge sharing. Provide support for public-facing, load-balanced web applications. Manage and mentor Junior Support Engineer Essential Skills & Experience Minimum 3 years in cloud support, with a proven track record in enterprise-level AWS environments. Strong understanding of cloud More ❯

Desktop Support Engineer Salary: £26,000 - £30,000 per annumLocation: On-site in Barrow-in-FurnessClearance: Sole UK Nationals only - eligible for SC Security Clearance About the Role: We're looking for an organised, hands-on Desktop Support Engineer to join a dedicated on-site team supporting a secure government environment. You'll play a key … role in delivering high-quality IT support across Install, Move, Add and Change (IMAC) activities, ensuring users have the right equipment, configured correctly, and ready to perform. This role suits either an experienced IT Support Engineer or a career-changer with solid technical aptitude looking to grow within a structured, professional environment. What You'll Do: Device … timely delivery against SLAs. Customer Experience: Provide a friendly, professional service at all times, supporting users on-site and ensuring minimal disruption. What You'll Bring Experience in IT support or a strong technical foundation with a willingness to learn. Working knowledge of Windows 7-10 and common software installation processes. Familiarity with ticketing systems (e.g. ServiceNow). Basic More ❯

We are looking for an IT & Project Support Engineer to join a team within the Life Science manufacturing industry in Selby. This role requires a professional who can provide effective IT support and manage various technology-related projects. Client Details The organisation is a small-sized company operating in the Life Science manufacturing industry. They focus on … leveraging technology to enhance their operations and provide innovative solutions to their clients. Description Provide technical 2nd/3rd line support to users, ensuring timely resolution of IT-related issues. Assist in managing and implementing IT projects within the organisation. Maintain and update hardware, software, and network systems. Collaborate with internal teams to streamline technology processes. Monitor system performance … and data protection regulations. Document technical processes and provide training to staff as required. Contribute to the continuous improvement of IT systems and infrastructure. Profile A successful IT & Project Support Engineer should have: A strong understanding of IT systems, including hardware, software, and networking. Intune/Entra ID Azure Office 365 Active Directory Experience in managing technology-related More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career … progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users More ❯