Technical Support Specialist
- Hiring Organisation
- Xapien
- Location
- City of London, London, United Kingdom
Role: We’re looking for a Technical Support Specialist who is passionate about helping engineers overcome technical challenges to achieve their goals. You'll troubleshoot issues, identify workarounds and document your findings to help future engineers ship faster. This role involves blending technical problem solving with developer empathy … work in our Moorgate office for a minimum of two days a week. Here's what you will be responsible for: Provide technical support to customers and Xapien staff via tickets and messaging chat. Confidently diagnose, reproduce, and troubleshoot technical issues across all Xapien platforms. Display strong communication skills ...