151 to 175 of 356 Remote Incident Management Jobs

align on priorities, define clear acceptance criteria and coordinate smooth, confident releases. Operational Responsibility: Ensure operational excellence. Support on‐call readiness, lead blameless post‐incident reviews, strengthen runbooks, monitoring and alerting, and embed SLIs/SLOs for the services you own. Continuous Improvement: Remove friction, automate manual processes, embed … Strong cross‐team alignment: Close partnership with Product and SRE results in faster, lower‐risk launches and improved customer outcomes. Experience required: Proven engineering management experience: 3+ years managing engineers with a track record of hiring, coaching and developing teams. Software delivery at scale: Experience shipping production microservices ...

Identity and Access Management Manager, Hybrid Working (Offices in London or Buckinghamshire and required to visit once a month) Salary likely to be c £ 75000 + bonus + benefits. Reporting into the CISO, the purpose of this role is to lead the delivery and continuous improvement of the Identity … Access Management capability, ensuring robust governance, effective controls and secure access to information and systems. You will develop the IAM strategy, supporting risk and compliance activities, delivering the IAM roadmap and partnering with stakeholders to strengthen security and operational resilience. Key Accountabilities Include - Further develop and implement the companies ...

reduce its impact on the environment, introducing cleaner and more environmentally responsible methods of transport. About the job Leads the strategic and operational management of the Workday platform, ensuring platform stability, scalability, and alignment with enterprise architecture, IT security standards, and business needs. This role sits … security, and data privacy policies. Own platform architecture, integrations, tenant strategy and release planning with a strong focus on IT best practices. Oversee API management, middleware solutions, and integration with enterprise systems (e.g., ERP, identity management). Manage vendor relationships and AMS support for escalations and optimisations. Implement ...

best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi … role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products ...

Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet. Role summary Lead an optimisation engineering team building decision-support products that solve complex disruption-management and crew/roster optimisation challenges. You’ll translate operational problems into scalable software and optimisation solutions, partnering closely with product, data/operations … analysis). Drive architecture and design decisions for services, APIs, data pipelines, and user‐facing workflows that support optimisation at scale. Partner with product management to shape roadmap, break down ambiguous problem statements, and define measurable outcomes and acceptance criteria. Collaborate with OR/optimisation experts to integrate solvers ...

standardization and continuous improvement of data support processes across Azure, Databricks, Snowflake, Denodo, and Power BI platforms within Parexel. Team Leadership and People Management Lead, manage, and develop a team of L2 data support specialists, providing clear direction, coaching, and performance oversight. Conduct regular performance reviews and support career … equivalent work experience) Relevant cloud platform certifications (e.g., Microsoft Azure Data Engineer, Databricks Certified Associate) are an advantage ITIL Foundation certification or equivalent service management qualification is beneficial Skills: Experience with cloud data platforms including Azure, Databricks, Snowflake, and Denodo preferred Working knowledge of Data Lake design principles Experience ...

track record of defining observability strategies and architectures for complex, enterprise-scale environments.Deep understanding of telemetry, service-centric monitoring, SLOs and SLIs, topology, event management, AIOps, operational analytics and experience monitoring.The ability to architect across multiple technologies, defining clear integration and coexistence patterns rather than designing the domain around … correlation, anomaly detection, and emerging AI capabilities within operations platforms.Ability to define how Generative AI, AI assistants and intelligent operational workflows can enhance observability, incident management and operational decision-making.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under ...

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

Server and other legacy databases. You'll be responsible for ensuring database platforms remain secure, resilient and high-performing through proactive monitoring, incident management, backup and recovery activities, upgrades and platform maintenance. Key Responsibilities Administration and support of enterprise database platforms, primarily Oracle. Database monitoring, performance optimisation … capacity management. Backup, recovery and disaster recovery management using RMAN. Incident investigation and resolution across production environments. Database patching, upgrades and infrastructure changes. Supporting automation and operational improvement initiatives. Assisting with database migrations and cloud transformation projects. Working closely with infrastructure, application and security teams. Participation ...

third-party SOC vendor. Triage, analyse and prioritise alerts, incidents, escalations, and investigations - validating severity, business impact, and regulatory implications of incidents Co-ordinate incident management and response activities aligned with defined policies, standards, and framework requirements by being the internal response facilitator and co-ordinator for containment … operations. Skills, Qualifications, And Experience Previous hands-on experience in cybersecurity operations or security engineering roles. Experience of security monitoring, threat detection, incident response, and threat hunting methodologies. Strong working knowledge of endpoint security, identity and access management, authentication controls, privileged access management, and security hardening standards ...

DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. Youll also work with event driven technologies, identity and access management, and data platforms, ensuring their orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives on solving … Kafka or similar messaging systems Operate and maintain databases and data platforms such as PostgreSQL, Elasticsearch, and MongoDB Configure and support identity and access management (IdAM) solutions such as Keycloak Monitor system health, performance, and capacity using modern observability stacks (Prometheus, Grafana, ELK, OpenTelemetry) Champion DevSecOps practices, embedding security ...

DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. Youll also work with event driven technologies, identity and access management, and data platforms, ensuring their orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives on solving … Kafka or similar messaging systems Operate and maintain databases and data platforms such as PostgreSQL, Elasticsearch, and MongoDB Configure and support identity and access management (IdAM) solutions such as Keycloak Monitor system health, performance, and capacity using modern observability stacks (Prometheus, Grafana, ELK, OpenTelemetry) Champion DevSecOps practices, embedding security ...

DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. You'll also work with event driven technologies, identity and access management, and data platforms, ensuring their orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives … Kafka or similar messaging systems Operate and maintain databases and data platforms such as PostgreSQL, Elasticsearch, and MongoDB Configure and support identity and access management (IdAM) solutions such as Keycloak Monitor system health, performance, and capacity using modern observability stacks (Prometheus, Grafana, ELK, OpenTelemetry) Champion DevSecOps practices, embedding security ...

EKS.Strong DevOps background with experience designing, maintaining, and optimizing CI/CD pipelines (GitLab preferred).Demonstrated experience in automating build, test, deployment, and release management processes.Solid understanding of Site Reliability Engineering (SRE) principles, including observability, monitoring, resilience, availability, incident management, and operational support.Strong troubleshooting and production support ...

influential skills to make gradual steps toward a future Head of IT position. The successful candidate will combine strong technical capability with excellent stakeholder management skills, bringing structure, security discipline, and strategic direction to an IT environment that is already functional but continuing to mature. The role will inherit … broader operational standards such as ISO9001. Implement and maintain security controls aligned with recognised frameworks (e.g. ISO27001, Cyber Essentials Plus, NIST). Lead vulnerability management, patching, endpoint protection, SIEM, and threat monitoring activities. Manage identity and access controls, MFA, privileged access, and conditional access policies. Lead incident response ...

dependencies, and critical path. Lead cutover planning : detailed runbooks, rehearsal plans, roles/responsibilities, communications, checkpoints, and contingency/rollback. Coordinate release and change management activities (CAB submissions, implementation approvals, change records, stakeholder signoffs). Drive environment and operational readiness : capacity, access, monitoring, scheduling/batch windows, support model … validation steps, reconciliation, and operational controls. Orchestrate dress rehearsals/mock cutovers , capture lessons learned and harden runbooks. Lead implementation governance : readiness reviews, RAID management, decision logs, and executive reporting. Coordinate hyper care/post-go-live : incident triage, defect backlog prioritisation, stabilisation metrics, and handover to BAU. ...

dependencies, and critical path. Lead cutover planning : detailed runbooks, rehearsal plans, roles/responsibilities, communications, checkpoints, and contingency/rollback. Coordinate release and change management activities (CAB submissions, implementation approvals, change records, stakeholder signoffs). Drive environment and operational readiness : capacity, access, monitoring, scheduling/batch windows, support model … validation steps, reconciliation, and operational controls. Orchestrate dress rehearsals/mock cutovers , capture lessons learned and harden runbooks. Lead implementation governance : readiness reviews, RAID management, decision logs, and executive reporting. Coordinate hyper care/post-go-live : incident triage, defect backlog prioritisation, stabilisation metrics, and handover to BAU. ...

Develop and maintain scalable monitoring and logging with ELK stack Onboard workloads to the platform with application teams and promote SRE best practices Lead incident management, root cause analysis and post-incident learning Develop platform services on OpenShift to improve customer experience, security and efficiency Operate … upgrade OpenShift clusters including lifecycle management and security compliance Collaborate across platform engineering and application onboarding squads Eliminate toil through automation and self-service capabilities Automate operations with Infrastructure as Code, GitOps Participate in on-call rotation to maintain business-critical services Belangrijkste vereisten Proven experience as SRE, Platform ...

About the job you’re consideringWe have an exciting opportunity to join Capgemini as a Network Engineer, supporting the day-to-day management, maintenance and operational stability of a dedicated proxy server estate. The role will provide hands-on support across proxy infrastructure, server maintenance, incident management, change implementation, patch management, web access administration, troubleshooting, operational support and stakeholder coordination.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your ...

performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives … tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication ...

performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives … tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication ...

analytics. Operating within a managed service environment, you will maintain a range of digital services, data services, and platform offerings. You will maintain application management procedures and documentation and manage application enhancements through to live operation. Key Responsibilities Participate in proactive knowledge transfer activities with incumbent suppliers Conduct code … review of complete services and implementation of code scanning tooling Review and improve technical documentation such as architecture overviews, deployment process definition and incident resolution runbooks Ensure all requests for support are dealt with according to set standards and procedures, and suggest ways to improve those processes over time ...

root cause analysis. Design and implement monitoring, alerting and operational tooling to improve service reliability. Develop automation, scripts and tooling to streamline infrastructure management and reduce manual effort. Support cloud migration initiatives and modernisation projects. Collaborate with software engineers, architects, cyber security specialists and third‐party suppliers to deliver … monitoring solutions. Cloud security best practices, including RBAC, Key Vault, Defender and vulnerability management. Experience supporting enterprise infrastructure and business‐critical applications. Strong troubleshooting, incident management and problem‐solving skills. Excellent communication skills with the ability to collaborate across technical and non‐technical teams. Desirable Experience Experience working ...