401 to 425 of 561 Remote Service Management Jobs

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

Procurement Category Manager – IT & Data is responsible for the end‐to‐end category management, sourcing, and supplier oversight of all IT and Data-related spend across the organisation. This includes software, cloud, infrastructure, managed services, telecoms, cyber security, professional services, and data platforms/services. The role partners closely … with Technology and Data leadership to deliver commercial value, risk management, and supplier performance, while ensuring procurement activity aligns with governance, regulatory, and policy requirements. This is a hybrid role, working 2-3 days a week from our Manchester city centre office. Responsibilities will include: Category Strategy & Leadership ...

value propositions, and transformation roadmaps. Present ServiceNow solutions to senior stakeholders, both technical and non-technical. Support account planning activities and identify opportunities for service expansion within existing customers. Collaborate with strategic partners, including ServiceNow, to develop joint opportunities. 2. Solution Design & Opportunity Leadership Act as the lead solution … models, and target outcomes. Ensure proposed solutions align with ServiceNow best practice, platform capabilities, and customer objectives. Produce high-quality solution documentation, including architectures, service models, implementation plans, and estimates. Work closely with delivery teams to validate assumptions, resource requirements, risks, and dependencies. Support commercial modelling and effort estimation ...

Synapri in London is seeking a Service Management lead to own end-to-end digital service experiences within a large organisation, on a hybrid basis with 2-3 days onsite. You will shape service strategy, define KPIs and roadmaps, drive continual improvement, and collaborate with Product ...

major technology projects while driving continuous improvement across the IT function. The role requires proven senior IT leadership, strong Microsoft technology background, ITIL-based service management and excellent stakeholder management to balance strategic and hands-on delivery. #J-18808-Ljbffr ...

SECRET, Mission SECRET and OFFICIAL-SENSITIVE security domains. The programme aims to deliver a highly secure, technologically advanced and evolutionary communications and information service that connects war-fighters and enables information advantage across the operational landscape. Key Responsibilities Design, build and support enterprise network infrastructure across physical and virtual … Produce and review technical artefacts including design documentation, build guides and operational procedures. Support system integration, testing and validation of network services. Work with Service Management to investigate and resolve incidents and service issues. Contribute to continuous improvement and standardisation of network services. Provide support for Live ...

Location: Hybrid/Monument St, London EC3R 8AJ, UK job type: Permanent/Full-time Sector and subsector: IT | Project Management Salary: Competitive salary Sagacity is in a major phase of growth and key to this is continuing to meet the change demands of the solutions we deliver … security and migration work. This is a role with real ownership and visibility. You will work directly with our Head of IT, Head of Service Operations, PMO Manager and delivery leads across the business, with the mandate to shape how these processes run – not just administer them. Responsibilities Technical ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … with other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications … other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service ...

technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including Teams, SharePoint and Power Platform. Experience developing … business applications. Knowledge of server administration, troubleshooting, maintenance and performance monitoring. Experience working within hybrid infrastructure environments. A strong understanding of system integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service ...

technical background who is proactive, analytical and committed to delivering excellent service. You should ideally have: Strong experience in application delivery, technical support and service improvement. Experience with NEC solutions is desirable but not essential. Experience with Microsoft 365 technologies, including Teams, SharePoint and Power Platform. Experience developing … business applications. Knowledge of server administration, troubleshooting, maintenance and performance monitoring. Experience working within hybrid infrastructure environments. A strong understanding of system integrations, data management and connectivity. Experience leading technical work streams or projects. The ability to communicate effectively with stakeholders at all levels. Knowledge of ITIL, service ...

About the job you’re consideringCapgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team.Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleLeading, driving, and chairing all investigation activities, meetings, and conference calls and being accountable for resolving the outage via workaround or permanent fixForming ...

About the job you’re consideringCapgemini provides a service to a Private Sector organisation. You will be working as part of a Service Management delivery team.Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleLeading, driving, and chairing all investigation activities, meetings, and conference calls and being accountable for resolving the outage via workaround or permanent fixForming ...

role As a Wintel Engineer, you will be responsible for the administration, maintenance and support of Microsoft-based infrastructure, ensuring platform stability, security compliance, service availability and the successful delivery of infrastructure changes. Key responsibilities Administer and support Windows Server environments across physical, virtual and Azure platforms. Support … Configuration Manager, Operations Manager and Orchestrator. Support VMware and Hyper-V virtualisation platforms. Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance ...

role As a Wintel Engineer, you will be responsible for the administration, maintenance and support of Microsoft-based infrastructure, ensuring platform stability, security compliance, service availability and the successful delivery of infrastructure changes. Key responsibilities Administer and support Windows Server environments across physical, virtual and Azure platforms. Support … Configuration Manager, Operations Manager and Orchestrator. Support VMware and Hyper-V virtualisation platforms. Monitor system performance, capacity and availability. Execute Incident, Problem and Change Management activities in line with ITIL processes. Participate in Major Incident resolution and root cause analysis. Maintain technical documentation, operational procedures and runbooks. Ensure compliance ...

Field Engineer – Hybrid Role with Production Print Expertise This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands … will consider disclosed information on a case‐by‐case basis, in line with our policy on the recruitment of ex‐offenders. To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes ...

cross-functional workshops to align teams on deliverables and timelines What makes you a great fit? Above all, you are a results-oriented project management professional with a strong digital mindset, proven stakeholder management skills, and a genuine passion for improving customer outcomes through technology. We would also … imagine that you have: 2+ years of project management experience in digital, technical, or customer-facing technology environments Proven track record delivering complex technical projects using Agile, Scrum, or hybrid methodologies Strong stakeholder management skills with the ability to influence across functions and seniority levels Experience with remote ...

automation and SDN programmes, helping to introduce innovative technologies into the RedStream network. You’ll support the development and enhancement of network automation, service management, assurance, and configuration platforms. You’ll drive testing activities across transport infrastructure and services, including the adoption of automated testing approaches. … help ensure robust capacity planning, lifecycle management, and configuration governance across the network. You’ll work closely with build, operations, cybersecurity, and engineering teams to deliver successful projects and secure-by-design solutions. You’ll collaborate with strategic vendors, service integrators, and external partners to resolve technical challenges ...

online in Nottingham is seeking an IT Service Manager to lead a cross-functional Business Partner team, translating business needs into service improvements and investment opportunities within a major digital transformation program. The role focuses on driving continual service improvement, engaging senior stakeholders, and delivering value through … effective IT Service Management practices. Hybrid Nottingham-based work is offered with flexible hours. #J-18808-Ljbffr ...

Quality Engineer - ISO 9001 - Service and Operations - 3 days a week on site London | Hybrid Working The Opportunity A growing technology and engineering organisation delivering complex operational systems is seeking an experienced Quality Engineer to support the successful delivery of major programmes across critical infrastructure environments. This position sits … within the project delivery function and is responsible for establishing, maintaining, and improving quality processes across engineering, service, and operational activities. The successful candidate will work with internal teams, suppliers, and customers to ensure consistent delivery standards, regulatory compliance, and continuous improvement across the organisation. What ...

Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data … resolution of complex challenges and barriers. Support the procurement and implementation of new and replacement ICT systems, working closely with procurement, legal and service management teams. Lead business change activities, supporting teams through the transition from current to future ways of working and ensuring benefits are realised. Research ...

Technologies such as Veeam and Skykick Unified Communication solutions such as Microsoft Teams Monitoring and RMM solutions Renewing and managing server certificates ITIL for service management Industry-recognised accreditations relating to the above How We Take Care of You As well as offering a competitive salary, we have ...