Service Manager Job Trends in Birmingham

Services Manager
West Midlands > Birmingham

The median Services Manager salary in Birmingham is £58,750 per year, according to job vacancies posted during the 6 months leading to 1 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 67 105 70
Rank change year-on-year +38 -35 +69
Permanent jobs requiring a Service Manager 34 22 28
As % of all permanent jobs in Birmingham 1.98% 1.17% 2.30%
As % of the Job Titles category 2.12% 1.23% 2.40%
Number of salaries quoted 16 12 26
10th Percentile £47,750 £46,250 £38,553
25th Percentile £51,000 £47,188 £40,313
Median annual salary (50th Percentile) £58,750 £51,250 £50,576
Median % change year-on-year +14.63% +1.33% -19.08%
75th Percentile £72,500 £63,750 £65,000
90th Percentile £82,500 £68,925 £75,625
West Midlands median annual salary £57,433 £50,000 £57,500
% change year-on-year +14.87% -13.04% +4.55%

All Permanent IT Job Roles
Birmingham

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 1,603 1,786 1,169
% of permanent jobs with a recognized job title 93.14% 94.75% 95.82%
Number of salaries quoted 1,154 888 999
10th Percentile £30,000 £36,649 £31,200
25th Percentile £41,250 £43,750 £41,250
Median annual salary (50th Percentile) £57,500 £57,500 £55,000
Median % change year-on-year - +4.55% -2.62%
75th Percentile £70,000 £72,500 £67,500
90th Percentile £83,750 £87,875 £81,250
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -4.76%

Service Manager
Job Vacancy Trend in Birmingham

Historical trend showing the proportion of permanent IT job postings featuring 'Service Manager' in the job title relative to all permanent IT jobs advertised in Birmingham.

Service Manager job vacancy trend in Birmingham

Service Manager
Salary Trend in Birmingham

Salary distribution trend for Service Manager job vacancies in Birmingham.

Salary distribution trend for Service Manager job vacancies in Birmingham

Service Manager
Salary Histogram in Birmingham

Salary distribution for jobs citing Service Manager in Birmingham over the 6 months to 1 January 2026.

Salary histogram for Service Manager in Birmingham

Service Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in Birmingham

For the 6 months to 1 January 2026, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Service Manager in the job title.

1 18 (52.94%) Service Management
2 17 (50.00%) ITIL
3 16 (47.06%) Service Delivery
4 10 (29.41%) Continuous Improvement
5 9 (26.47%) ITSM
5 9 (26.47%) Stakeholder Management
6 8 (23.53%) Asset Management
6 8 (23.53%) Change Management
6 8 (23.53%) ITIL Certification
7 7 (20.59%) ServiceNow
8 6 (17.65%) User Experience
9 5 (14.71%) Problem-Solving
9 5 (14.71%) Release Management
10 4 (11.76%) BMC
10 4 (11.76%) Remedy
10 4 (11.76%) Remedy ITSM
10 4 (11.76%) Risk Management
10 4 (11.76%) Service Design
11 3 (8.82%) AI
11 3 (8.82%) Business Analysis
11 3 (8.82%) Business Case
11 3 (8.82%) Change Advisory Board
11 3 (8.82%) Problem Management
11 3 (8.82%) Roadmaps
11 3 (8.82%) Strategic Thinking
12 2 (5.88%) Change Control
12 2 (5.88%) Coaching
12 2 (5.88%) Configuration Management
12 2 (5.88%) Customer Experience
12 2 (5.88%) Customer Service

Service Manager Skill Set
Co-Occurring Skills & Capabilities in Birmingham by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (2.94%) Microsoft Office
Business Applications
1 4 (11.76%) Remedy ITSM
2 2 (5.88%) SAP S/4HANA
Cloud Services
1 1 (2.94%) Azure
1 1 (2.94%) Microsoft 365
General
1 12 (35.29%) Social Skills
2 10 (29.41%) Finance
3 7 (20.59%) Inclusion and Diversity
4 5 (14.71%) Legal
5 4 (11.76%) Analytical Skills
5 4 (11.76%) Public Sector
6 2 (5.88%) Back Office
6 2 (5.88%) Banking
6 2 (5.88%) Law
6 2 (5.88%) Retail
6 2 (5.88%) Social Housing
7 1 (2.94%) Influencing Skills
Libraries, Frameworks & Software Standards
1 1 (2.94%) EDI
1 1 (2.94%) Software Packaging
Miscellaneous
1 2 (5.88%) CMDB
2 1 (2.94%) Data Centre
2 1 (2.94%) Housing Association
2 1 (2.94%) PropTech
2 1 (2.94%) Self-Motivation
2 1 (2.94%) Social Media
Operating Systems
1 2 (5.88%) Windows
Processes & Methodologies
1 18 (52.94%) Service Management
2 17 (50.00%) ITIL
3 16 (47.06%) Service Delivery
4 10 (29.41%) Continuous Improvement
5 9 (26.47%) ITSM
5 9 (26.47%) Stakeholder Management
6 8 (23.53%) Asset Management
6 8 (23.53%) Change Management
7 6 (17.65%) User Experience
8 5 (14.71%) Problem-Solving
8 5 (14.71%) Release Management
9 4 (11.76%) Risk Management
9 4 (11.76%) Service Design
10 3 (8.82%) AI
10 3 (8.82%) Business Analysis
10 3 (8.82%) Business Case
10 3 (8.82%) Change Advisory Board
10 3 (8.82%) Problem Management
10 3 (8.82%) Roadmaps
10 3 (8.82%) Strategic Thinking
Qualifications
1 8 (23.53%) ITIL Certification
2 1 (2.94%) CBAP
2 1 (2.94%) Degree
Quality Assurance & Compliance
1 2 (5.88%) ISO/IEC 19770
2 1 (2.94%) COBIT
2 1 (2.94%) GDPR
2 1 (2.94%) QA
System Software
1 2 (5.88%) Virtual Machines
2 1 (2.94%) Virtual Desktop
Systems Management
1 1 (2.94%) Microsoft Intune
1 1 (2.94%) SCCM
Vendors
1 7 (20.59%) ServiceNow
2 4 (11.76%) BMC
2 4 (11.76%) Remedy
3 2 (5.88%) Microsoft
3 2 (5.88%) SAP
4 1 (2.94%) Citrix