Period
to 18 November 2017

The median annual salary for a Service Manager was £52,500 in advertised job vacancies in Birmingham during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
West Midlands > Birmingham
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 120 149 116
Rank change year-on-year +29 -33 -18
Permanent jobs requiring a Service Manager 82 60 82
As % of all permanent IT jobs advertised in Birmingham 2.14% 1.26% 2.07%
As % of the Job Titles category 2.23% 1.31% 2.13%
Number of salaries quoted 29 38 60
Birmingham median annual salary £52,500 £42,500 £50,000
Median salary % change year-on-year +23.53% -15.00% -13.04%
10th Percentile £36,200 £27,500 £36,250
90th Percentile £63,500 £55,225 £62,500
West Midlands median annual salary £50,000 £42,500 £50,000
% change year-on-year +17.65% -15.00% -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3684 4591 3852
% of permanent IT jobs with a recognized job title 96.24% 96.41% 97.13%
Number of salaries quoted 2958 3440 3224
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,500 £25,500
90th Percentile £65,000 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

Service Manager
Job Vacancy Trend in Birmingham

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Service Manager in Birmingham

Service Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Birmingham.

Salary trend for Service Manager in Birmingham

Service Manager
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Manager in Birmingham over the 6 months to 18 November 2017.

Salary histogram for Service Manager in Birmingham

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 18 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Manager in the job title.

1 52 (63.41%) ITIL
2 41 (50.00%) Data Centre
3 37 (45.12%) Service Delivery
4 33 (40.24%) Service Management
4 33 (40.24%) Line Management
5 27 (32.93%) Change Management
6 25 (30.49%) Microsoft
7 24 (29.27%) Mentoring
8 21 (25.61%) Finance
9 20 (24.39%) Project Management
10 17 (20.73%) Continuous Improvement
11 16 (19.51%) Tivoli Storage Manager
12 13 (15.85%) PRINCE2
13 12 (14.63%) Contract Management
14 11 (13.41%) Stakeholder Management
14 11 (13.41%) Matrix Management
15 10 (12.20%) Resource Management
15 10 (12.20%) Retail
15 10 (12.20%) Service Design
15 10 (12.20%) Customer Requirements
16 9 (10.98%) Public Cloud
16 9 (10.98%) Microsoft Azure
16 9 (10.98%) Amazon AWS
16 9 (10.98%) Office 365
16 9 (10.98%) PRINCE
16 9 (10.98%) Validation
17 8 (9.76%) Management Information System
17 8 (9.76%) Performance Management
17 8 (9.76%) Business Analysis
17 8 (9.76%) Acceptance Criteria

Service Manager Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.44%) SharePoint
Applications
1 1 (1.22%) Microsoft Excel
1 1 (1.22%) Microsoft PowerPoint
Business Applications
1 1 (1.22%) SAP CO
1 1 (1.22%) SAP FI
1 1 (1.22%) SAP FI/CO
Cloud Services
1 9 (10.98%) Amazon AWS
1 9 (10.98%) Microsoft Azure
1 9 (10.98%) Office 365
General
1 21 (25.61%) Finance
2 10 (12.20%) Retail
3 1 (1.22%) Automotive
3 1 (1.22%) German Language
3 1 (1.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.44%) .NET
1 2 (2.44%) HTML
1 2 (2.44%) HTML5
1 2 (2.44%) jQuery
2 1 (1.22%) IDoc
Miscellaneous
1 41 (50.00%) Data Centre
2 9 (10.98%) Public Cloud
3 8 (9.76%) Management Information System
4 3 (3.66%) Analytical Skills
5 2 (2.44%) FMCG
5 2 (2.44%) Virtual Team
6 1 (1.22%) Driving Licence
Processes & Methodologies
1 52 (63.41%) ITIL
2 37 (45.12%) Service Delivery
3 33 (40.24%) Line Management
3 33 (40.24%) Service Management
4 27 (32.93%) Change Management
5 24 (29.27%) Mentoring
6 20 (24.39%) Project Management
7 17 (20.73%) Continuous Improvement
8 13 (15.85%) PRINCE2
9 12 (14.63%) Contract Management
10 11 (13.41%) Matrix Management
10 11 (13.41%) Stakeholder Management
11 10 (12.20%) Customer Requirements
11 10 (12.20%) Resource Management
11 10 (12.20%) Service Design
12 9 (10.98%) PRINCE
12 9 (10.98%) Validation
13 8 (9.76%) Business Analysis
13 8 (9.76%) IT Strategy
13 8 (9.76%) Performance Management
Programming Languages
1 2 (2.44%) Java
1 2 (2.44%) JavaScript
1 2 (2.44%) T-SQL
2 1 (1.22%) ABAP
Qualifications
1 5 (6.10%) ITIL Certification
2 3 (3.66%) MCSE
2 3 (3.66%) Microsoft Certification
3 1 (1.22%) MCP
Quality Assurance & Compliance
1 7 (8.54%) SLA
System Software
1 2 (2.44%) Active Directory
Systems Management
1 16 (19.51%) Tivoli Storage Manager
2 2 (2.44%) Cisco IPCC
Vendors
1 25 (30.49%) Microsoft
2 3 (3.66%) ServiceNow
3 1 (1.22%) SAP