The median annual salary for a Service Manager was £50,000 in advertised job vacancies in Birmingham during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
West Midlands / Birmingham
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 108 71 92
Rank change year-on-year -37 +21  
Permanent jobs requiring a Service Manager 16 70 30
As % of all permanent IT jobs advertised in Birmingham 0.87% 2.95% 1.72%
As % of the Job Titles category 0.90% 3.09% 1.77%
Number of salaries quoted 10 25 23
Median salary £50,000 £45,000 £60,000
Median salary % change year-on-year +11.11% -25.00%  
90% offered a salary of more than £43,300 £27,500 £45,200
10% offered a salary of more than £57,750 £60,000 £70,000
UK excluding London median salary £45,000 £47,500 £46,000
% change year-on-year -5.26% +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1787 2266 1693
As % of all permanent IT job vacancies advertised in Birmingham 96.91% 95.53% 96.96%
Number of salaries quoted 1446 1751 1432
Median salary £40,000 £40,000 £41,000
Median salary % change year-on-year - -2.43%  
90% offered a salary of more than £26,000 £26,500 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Manager
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured Service Manager in the job title.

Job vacancy trend for Service Manager in Birmingham

Service Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Birmingham.

Salary trend for Service Manager in Birmingham

Service Manager
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Service Manager in Birmingham over the 3 months to 28 March 2017.

Salary histogram for Service Manager in Birmingham

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 28 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Service Manager in the job title.

1 22 (55.00%) ITIL
1 22 (55.00%) Data Centre
2 18 (45.00%) Service Delivery
2 18 (45.00%) Finance
3 14 (35.00%) Performance Management
3 14 (35.00%) Stakeholder Management
3 14 (35.00%) Contract Management
4 13 (32.50%) SLA
5 12 (30.00%) Microsoft
6 11 (27.50%) MS Excel
7 10 (25.00%) MS PowerPoint
7 10 (25.00%) Business Development
7 10 (25.00%) Continuous Improvement
8 9 (22.50%) Service Management
8 9 (22.50%) Retail
8 9 (22.50%) Change Management
9 8 (20.00%) Statistics
9 8 (20.00%) Escalation Management
9 8 (20.00%) Critical Success Factor
10 7 (17.50%) Presales
10 7 (17.50%) ITSM
11 6 (15.00%) ServiceNow
12 5 (12.50%) Service Design
12 5 (12.50%) LAN
12 5 (12.50%) WAN
12 5 (12.50%) Microsoft Azure
13 4 (10.00%) Financial Modelling
13 4 (10.00%) Stakeholder Engagement
13 4 (10.00%) ISEB
13 4 (10.00%) SMS

Service Manager Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (27.50%) MS Excel
2 10 (25.00%) MS PowerPoint
3 2 (5.00%) MS Office
Cloud Services
1 5 (12.50%) Microsoft Azure
2 4 (10.00%) Office 365
3 2 (5.00%) SaaS
4 1 (2.50%) Amazon AWS
Communications & Networking
1 5 (12.50%) LAN
1 5 (12.50%) WAN
2 4 (10.00%) SMS
3 2 (5.00%) SAN
3 2 (5.00%) VoIP
3 2 (5.00%) Wi-Fi
4 1 (2.50%) IPsec
4 1 (2.50%) SSL
4 1 (2.50%) VPN
General
1 18 (45.00%) Finance
2 9 (22.50%) Retail
Libraries, Frameworks & Software Standards
1 4 (10.00%) Flash
Miscellaneous
1 22 (55.00%) Data Centre
2 2 (5.00%) Enterprise Software
2 2 (5.00%) Management Information System
2 2 (5.00%) NHS
3 1 (2.50%) Analytical Skills
3 1 (2.50%) CMDB
Processes & Methodologies
1 22 (55.00%) ITIL
2 18 (45.00%) Service Delivery
3 14 (35.00%) Contract Management
3 14 (35.00%) Performance Management
3 14 (35.00%) Stakeholder Management
4 10 (25.00%) Business Development
4 10 (25.00%) Continuous Improvement
5 9 (22.50%) Change Management
5 9 (22.50%) Service Management
6 8 (20.00%) Critical Success Factor
6 8 (20.00%) Escalation Management
6 8 (20.00%) Statistics
7 7 (17.50%) ITSM
7 7 (17.50%) Presales
8 5 (12.50%) Service Design
9 4 (10.00%) Financial Modelling
9 4 (10.00%) Mentoring
9 4 (10.00%) Stakeholder Engagement
10 3 (7.50%) Problem Management
10 3 (7.50%) Supplier Management
Qualifications
1 4 (10.00%) ISEB
2 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 13 (32.50%) SLA
System Software
1 1 (2.50%) Hyper-V
Systems Management
1 1 (2.50%) NetBackup
Vendors
1 12 (30.00%) Microsoft
2 6 (15.00%) ServiceNow
3 4 (10.00%) Cadence
4 2 (5.00%) Cisco
4 2 (5.00%) Juniper
5 1 (2.50%) 3PAR
5 1 (2.50%) Citrix
5 1 (2.50%) EMC
5 1 (2.50%) NetApp
5 1 (2.50%) VMware
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