Service Analyst Jobs in Central London

Service Analyst
London > Central London

The median Service Analyst salary in Central London is £38,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 122 161 211
Rank change year-on-year +39 +50 +10
Permanent jobs requiring a Service Analyst 38 27 34
As % of all permanent jobs advertised in Central London 1.50% 0.71% 0.64%
As % of the Job Titles category 1.65% 0.75% 0.67%
Number of salaries quoted 31 26 27
10th Percentile £27,500 £28,841 £24,400
25th Percentile £32,500 £31,250 £27,625
Median annual salary (50th Percentile) £38,500 £36,250 £33,500
Median % change year-on-year +6.21% +8.21% -10.68%
75th Percentile £45,000 £43,438 £46,000
90th Percentile £57,500 £47,500 £62,000
London median annual salary £37,500 £35,000 £35,500
% change year-on-year +7.14% -1.41% +1.43%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 2,305 3,595 5,095
% of permanent jobs with a recognized job title 91.03% 95.16% 96.19%
Number of salaries quoted 1,638 2,829 4,254
10th Percentile £41,250 £40,000 £41,250
25th Percentile £52,500 £52,500 £55,000
Median annual salary (50th Percentile) £72,500 £72,500 £75,000
Median % change year-on-year - -3.33% +3.45%
75th Percentile £96,250 £95,000 £95,000
90th Percentile £120,000 £112,500 £111,250
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

Service Analyst
Job Vacancy Trend in Central London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Analyst in Central London

Service Analyst
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Analyst in Central London.

Salary trend for Service Analyst in Central London

Service Analyst
Salary Histogram in Central London

Salary distribution for jobs citing Service Analyst in Central London over the 6 months to 1 May 2025.

Salary histogram for Service Analyst in Central London

Service Analyst
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Central London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +39 31 £40,000 +14.29% 4
West End of London - 2 £28,000 -
Southwark - 1 - -
Service Analyst
London

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 1 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Service Analyst in the job title.

1 26 (68.42%) Windows
2 20 (52.63%) Microsoft 365
3 18 (47.37%) Windows 10
3 18 (47.37%) ITIL
3 18 (47.37%) Microsoft
3 18 (47.37%) Active Directory
4 15 (39.47%) Customer Service
5 14 (36.84%) Social Skills
6 13 (34.21%) ServiceNow
7 12 (31.58%) ITSM
8 11 (28.95%) Degree
9 9 (23.68%) SharePoint
9 9 (23.68%) Microsoft Office
9 9 (23.68%) Problem-Solving
10 8 (21.05%) Microsoft Exchange
10 8 (21.05%) Finance
10 8 (21.05%) Law
10 8 (21.05%) Change Management
10 8 (21.05%) Incident Management
10 8 (21.05%) Analytical Skills
11 7 (18.42%) Azure
11 7 (18.42%) Service Management
12 6 (15.79%) OneDrive
12 6 (15.79%) Continuous Improvement
12 6 (15.79%) Microsoft PowerPoint
13 5 (13.16%) SCCM
13 5 (13.16%) Video Conferencing
13 5 (13.16%) Microsoft Intune
14 4 (10.53%) ITIL Foundation Certificate
14 4 (10.53%) Entra ID

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.68%) SharePoint
2 8 (21.05%) Microsoft Exchange
Applications
1 9 (23.68%) Microsoft Office
2 6 (15.79%) Microsoft PowerPoint
3 3 (7.89%) Microsoft Excel
Business Applications
1 1 (2.63%) Elite 3E
Cloud Services
1 20 (52.63%) Microsoft 365
2 7 (18.42%) Azure
3 6 (15.79%) OneDrive
4 4 (10.53%) Entra ID
5 3 (7.89%) Cloud Computing
5 3 (7.89%) Mimecast
6 1 (2.63%) Dynamics 365
6 1 (2.63%) Power Platform
6 1 (2.63%) SaaS
Communications & Networking
1 4 (10.53%) WebEx
2 2 (5.26%) Internet
2 2 (5.26%) LAN
2 2 (5.26%) Remote Desktop
2 2 (5.26%) VPN
2 2 (5.26%) WAN
3 1 (2.63%) DHCP
3 1 (2.63%) DNS
3 1 (2.63%) Intranet
3 1 (2.63%) Softphone
3 1 (2.63%) Wireless
Database & Business Intelligence
1 1 (2.63%) DTS
1 1 (2.63%) Power BI
General
1 14 (36.84%) Social Skills
2 8 (21.05%) Analytical Skills
2 8 (21.05%) Finance
2 8 (21.05%) Law
3 2 (5.26%) Legal
4 1 (2.63%) Influencing Skills
4 1 (2.63%) Organisational Skills
4 1 (2.63%) Public Sector
4 1 (2.63%) Retail
4 1 (2.63%) Telecoms
Miscellaneous
1 5 (13.16%) Video Conferencing
2 4 (10.53%) Driving Licence
3 3 (7.89%) Management Information System
3 3 (7.89%) Self-Motivation
4 2 (5.26%) Data Structures
4 2 (5.26%) Onboarding
4 2 (5.26%) Product Ownership
4 2 (5.26%) Smartcard
5 1 (2.63%) CMDB
5 1 (2.63%) iPhone
5 1 (2.63%) Mobile Computing
5 1 (2.63%) Reference Data
5 1 (2.63%) Virtual Team
Operating Systems
1 26 (68.42%) Windows
2 18 (47.37%) Windows 10
3 2 (5.26%) Apple iOS
3 2 (5.26%) Windows 7
3 2 (5.26%) Windows Server
3 2 (5.26%) Windows Server 2012
3 2 (5.26%) Windows Server 2019
4 1 (2.63%) Android
Processes & Methodologies
1 18 (47.37%) ITIL
2 15 (39.47%) Customer Service
3 12 (31.58%) ITSM
4 9 (23.68%) Problem-Solving
5 8 (21.05%) Change Management
5 8 (21.05%) Incident Management
6 7 (18.42%) Service Management
7 6 (15.79%) Continuous Improvement
8 4 (10.53%) Workflow
9 3 (7.89%) Agile
9 3 (7.89%) Business Intelligence
9 3 (7.89%) Coaching
9 3 (7.89%) Creative Thinking
9 3 (7.89%) Document Management
9 3 (7.89%) Knowledge Management
9 3 (7.89%) Mentoring
9 3 (7.89%) Mobile Device Management
9 3 (7.89%) Problem Management
10 2 (5.26%) Analytics
10 2 (5.26%) Data Analytics
Programming Languages
1 2 (5.26%) PowerShell
Qualifications
1 11 (28.95%) Degree
2 4 (10.53%) ITIL Foundation Certificate
3 1 (2.63%) Computer Science Degree
3 1 (2.63%) ITIL Certification
3 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 2 (5.26%) ISO 22301
1 2 (5.26%) ISO 9001
1 2 (5.26%) ISO/IEC 27001
1 2 (5.26%) PCI DSS
2 1 (2.63%) PMO
2 1 (2.63%) SLA
System Software
1 18 (47.37%) Active Directory
2 3 (7.89%) VMware Infrastructure
3 2 (5.26%) Virtual Desktop
4 1 (2.63%) XenApp
Systems Management
1 5 (13.16%) Microsoft Intune
1 5 (13.16%) SCCM
2 1 (2.63%) DameWare
2 1 (2.63%) Jamf Pro
Vendors
1 18 (47.37%) Microsoft
2 13 (34.21%) ServiceNow
3 4 (10.53%) Apple
4 3 (7.89%) HP
4 3 (7.89%) Sophos
4 3 (7.89%) VMware
5 2 (5.26%) Avaya
5 2 (5.26%) Citrix
5 2 (5.26%) iManage