Service Management Jobs in Central London

Service Management
London > Central London

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 88 85 147
Rank change year-on-year -3 +62 +68
Permanent jobs citing Service Management 117 187 160
As % of all permanent jobs advertised in Central London 3.09% 3.53% 2.01%
As % of the Processes & Methodologies category 3.34% 3.72% 2.11%
Number of salaries quoted 93 122 133
10th Percentile £36,500 £35,750 £31,400
25th Percentile £51,250 £41,250 £43,750
Median annual salary (50th Percentile) £65,000 £60,000 £58,000
Median % change year-on-year +8.33% +3.45% -5.31%
75th Percentile £78,750 £91,250 £77,500
90th Percentile £95,000 £95,000 £96,000
London median annual salary £65,000 £62,500 £57,500
% change year-on-year +4.00% +8.70% -11.54%

All Process and Methodology Skills
Central London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,501 5,021 7,598
As % of all permanent jobs advertised in Central London 92.55% 94.77% 95.28%
Number of salaries quoted 2,741 4,162 6,369
10th Percentile £40,000 £42,500 £45,000
25th Percentile £52,500 £55,000 £56,250
Median annual salary (50th Percentile) £72,500 £75,000 £72,500
Median % change year-on-year -3.33% +3.45% +3.57%
75th Percentile £95,000 £97,313 £93,750
90th Percentile £112,500 £112,500 £108,750
London median annual salary £70,555 £75,000 £70,000
% change year-on-year -5.93% +7.14% -

Service Management
Job Vacancy Trend in Central London

Job postings citing Service Management as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Service Management in Central London

Service Management
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Service Management in Central London.

Salary trend for Service Management in Central London

Service Management
Salary Histogram in Central London

Salary distribution for jobs citing Service Management in Central London over the 6 months to 29 April 2024.

Salary histogram for Service Management in Central London

Service Management
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Central London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +24 106 £65,000 +4.00% 17
West End of London +7 3 £50,000 +16.54% 1
Service Management
London

Service Management
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.69%) Microsoft Exchange
2 3 (2.56%) SharePoint
3 2 (1.71%) SAS
4 1 (0.85%) Blackberry Enterprise Server
4 1 (0.85%) Skype for Business
Applications
1 18 (15.38%) Microsoft Excel
2 5 (4.27%) Microsoft Office
3 2 (1.71%) MS Visio
Business Applications
1 8 (6.84%) Remedy ITSM
2 1 (0.85%) Elite 3E
Cloud Services
1 25 (21.37%) Microsoft 365
2 17 (14.53%) Azure
3 15 (12.82%) Power Platform
4 13 (11.11%) Google Sheets
5 8 (6.84%) Entra ID
6 5 (4.27%) Mimecast
7 4 (3.42%) Azure Monitor
7 4 (3.42%) Azure Storage
8 2 (1.71%) AWS
8 2 (1.71%) SaaS
8 2 (1.71%) WhatsApp
9 1 (0.85%) Cloud Computing
Communications & Networking
1 5 (4.27%) Skype
2 4 (3.42%) Firewall
2 4 (3.42%) LAN
2 4 (3.42%) Network Security
2 4 (3.42%) VPN
3 3 (2.56%) DNS
3 3 (2.56%) WAN
3 3 (2.56%) Wi-Fi
4 2 (1.71%) DHCP
5 1 (0.85%) TCP/IP
5 1 (0.85%) Wireless
Database & Business Intelligence
1 15 (12.82%) Power BI
2 13 (11.11%) GIS
3 4 (3.42%) Geospatial Data
4 2 (1.71%) SAP HANA
5 1 (0.85%) SQL Server
Development Applications
1 8 (6.84%) JIRA
General
1 51 (43.59%) Social Skills
2 45 (38.46%) Finance
3 19 (16.24%) Analytical Skills
3 19 (16.24%) Law
4 18 (15.38%) Banking
5 15 (12.82%) Retail
6 13 (11.11%) Back Office
6 13 (11.11%) Legal
7 8 (6.84%) Retail Banking
8 6 (5.13%) Organisational Skills
9 3 (2.56%) Public Sector
10 2 (1.71%) Pharmaceutical
11 1 (0.85%) Inclusion and Diversity
11 1 (0.85%) Investment Banking
11 1 (0.85%) Presentation Skills
Job Titles
1 20 (17.09%) Lead
2 17 (14.53%) Service Manager
3 13 (11.11%) Analyst
3 13 (11.11%) Digital Transformation
4 10 (8.55%) Team Leader
5 9 (7.69%) Delivery Manager
5 9 (7.69%) Digital Transformation Manager
5 9 (7.69%) IT Manager
5 9 (7.69%) Service Delivery Manager
5 9 (7.69%) Service Desk Team Leader
5 9 (7.69%) Transformation Manager
6 8 (6.84%) Head of Operations
6 8 (6.84%) IT Services Manager
7 7 (5.98%) Architect
7 7 (5.98%) Head of IT
7 7 (5.98%) Head of IT Operations
7 7 (5.98%) IT Services Delivery Manager
8 6 (5.13%) Developer
8 6 (5.13%) ServiceNow Developer
8 6 (5.13%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (1.71%) AngularJS
1 2 (1.71%) CSS
1 2 (1.71%) HTML
1 2 (1.71%) Twitter Bootstrap
1 2 (1.71%) Web Services
2 1 (0.85%) Middleware
Miscellaneous
1 13 (11.11%) Management Information System
2 7 (5.98%) CMDB
3 6 (5.13%) Product Ownership
4 5 (4.27%) Reinsurance
5 4 (3.42%) Greenfield Project
5 4 (3.42%) Linux Command Line
5 4 (3.42%) Public Cloud
6 3 (2.56%) Data Centre
6 3 (2.56%) Enterprise Software
7 2 (1.71%) Legacy Systems
7 2 (1.71%) Video Conferencing
8 1 (0.85%) Blackberry
8 1 (0.85%) CCTV
8 1 (0.85%) Cloud Native
8 1 (0.85%) IVR
8 1 (0.85%) PKI
8 1 (0.85%) Replication
8 1 (0.85%) Security Posture
8 1 (0.85%) Smartphone
Operating Systems
1 35 (29.91%) Windows
2 7 (5.98%) Windows 10
2 7 (5.98%) Windows Server
3 6 (5.13%) Android
4 5 (4.27%) Linux
4 5 (4.27%) Mac OS X
5 4 (3.42%) Windows 7
5 4 (3.42%) Windows Server 2008
6 2 (1.71%) Mac OS
7 1 (0.85%) Apple iOS
7 1 (0.85%) Red Hat Enterprise Linux
Processes & Methodologies
1 63 (53.85%) ITSM
2 59 (50.43%) ITIL
3 37 (31.62%) Service Delivery
4 30 (25.64%) Line Management
5 28 (23.93%) Problem-Solving
6 27 (23.08%) Incident Management
7 24 (20.51%) Change Management
8 17 (14.53%) Problem Management
9 16 (13.68%) Data Analysis
10 15 (12.82%) Roadmaps
11 13 (11.11%) Business Intelligence
12 12 (10.26%) Customer Service
13 11 (9.40%) Major Incident Management
14 10 (8.55%) Actionable Insight
14 10 (8.55%) Continuous Improvement
14 10 (8.55%) Process Improvement
14 10 (8.55%) Root Cause Analysis
14 10 (8.55%) Service Desk Management
14 10 (8.55%) User Experience
15 9 (7.69%) Trend Analysis
Programming Languages
1 14 (11.97%) SQL
2 7 (5.98%) PowerShell
3 4 (3.42%) Bash
4 1 (0.85%) T-SQL
Qualifications
1 25 (21.37%) Degree
2 19 (16.24%) ITIL Certification
3 10 (8.55%) Security Cleared
4 6 (5.13%) SC Cleared
5 5 (4.27%) Azure Certification
6 3 (2.56%) CCIE
6 3 (2.56%) CCNP
6 3 (2.56%) Cisco Certification
7 1 (0.85%) Master's Degree
7 1 (0.85%) Microsoft Certification
Quality Assurance & Compliance
1 11 (9.40%) SLA
2 3 (2.56%) COBIT
3 1 (0.85%) Accessibility
3 1 (0.85%) Cyber Essentials
3 1 (0.85%) ISO 9001
3 1 (0.85%) ISO/IEC 27001
3 1 (0.85%) PCI DSS
System Software
1 25 (21.37%) Active Directory
2 6 (5.13%) Virtual Desktop
3 2 (1.71%) Firmware
3 2 (1.71%) VMware Infrastructure
4 1 (0.85%) Hyper-V
4 1 (0.85%) Veritas Cluster Server
4 1 (0.85%) vSphere
Systems Management
1 8 (6.84%) SCCM
2 5 (4.27%) Microsoft Intune
3 3 (2.56%) OpenView
4 1 (0.85%) McAfee ePO
4 1 (0.85%) NetBackup
4 1 (0.85%) OfficeScan
4 1 (0.85%) SCOM
4 1 (0.85%) Trend Micro Deep Security
Vendors
1 22 (18.80%) ServiceNow
2 18 (15.38%) Microsoft
3 13 (11.11%) Google
4 8 (6.84%) Remedy
5 7 (5.98%) Apple
5 7 (5.98%) BMC
6 6 (5.13%) HP
7 4 (3.42%) Cisco
8 3 (2.56%) Dell
8 3 (2.56%) SolarWinds
9 2 (1.71%) PeopleSoft
9 2 (1.71%) SAP
9 2 (1.71%) VMware
10 1 (0.85%) Altiris
10 1 (0.85%) Computacenter
10 1 (0.85%) Huawei
10 1 (0.85%) McAfee
10 1 (0.85%) Qualys
10 1 (0.85%) Red Hat
10 1 (0.85%) Veritas