The median annual salary for a Service Analyst was £32,500 in advertised job vacancies in London during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England / London
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 281 242 282
Rank change year-on-year -39 +40  
Permanent jobs requiring a Service Analyst 422 560 501
As % of all permanent IT jobs advertised in London 1.15% 1.40% 1.13%
As % of the Job Titles category 1.21% 1.46% 1.18%
Number of salaries quoted 298 494 466
Median salary £32,500 £30,000 £37,500
Median salary % change year-on-year +8.33% -20.00%  
90% offered a salary of more than £24,000 £23,000 £22,750
10% offered a salary of more than £65,000 £50,000 £60,000
UK excluding London median salary £23,500 £24,000 £25,000
% change year-on-year -2.08% -4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34746 38402 42429
As % of all permanent IT job vacancies advertised in London 94.79% 95.88% 95.87%
Number of salaries quoted 28106 33425 35862
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in London.

Salary trend for Service Analyst in London

Service Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Service Analyst in London over the 3 months to 28 June 2017.

Salary histogram for Service Analyst in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 88 £33,000 +4.76% 7
Croydon -4 13 £16,500 -25.00%
Hammersmith - 7 £26,500 -
Bromley - 5 £38,500 - 1
Brentford - 4 £42,500 -
Beckenham +4 3 £70,000 -
Romford 0 3 £50,000 +100.00%
Wimbledon +14 2 - -
Uxbridge 0 2 £47,500 +11.76%
Surbiton -1 2 £25,000 -13.79%
Docklands, London - 1 £35,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Analyst in the job title.

1 417 (51.04%) Finance
2 351 (42.96%) Windows
3 290 (35.50%) Active Directory
4 281 (34.39%) ITIL
5 259 (31.70%) Microsoft
6 229 (28.03%) Microsoft Office
7 175 (21.42%) Windows 7
8 167 (20.44%) Citrix
9 149 (18.24%) Banking
10 141 (17.26%) SLA
11 137 (16.77%) Service Management
12 106 (12.97%) SQL
13 95 (11.63%) Degree
14 94 (11.51%) MS Exchange
15 92 (11.26%) Microsoft Excel
16 83 (10.16%) Agile Software Development
17 82 (10.04%) Business Analysis
18 80 (9.79%) Legal
19 79 (9.67%) Service Delivery
20 77 (9.42%) Windows Server
21 76 (9.30%) Analytical Skills
22 74 (9.06%) Asset Management
23 72 (8.81%) Law
24 66 (8.08%) Wealth Management
24 66 (8.08%) VPN
25 64 (7.83%) ITIL V3
26 59 (7.22%) Office 365
26 59 (7.22%) ITSM
27 57 (6.98%) Investment Banking
28 56 (6.85%) Project Management

Service Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 94 (11.51%) MS Exchange
2 50 (6.12%) Blackberry Enterprise Server
3 31 (3.79%) Exchange Server 2010
4 26 (3.18%) SharePoint
5 22 (2.69%) Exchange Server 2007
6 20 (2.45%) Skype for Business
7 9 (1.10%) Exchange Server 2013
8 6 (0.73%) BizTalk Server
8 6 (0.73%) Exchange Server 2003
9 5 (0.61%) IBM Notes
10 2 (0.24%) WebLogic
11 1 (0.12%) CMS
11 1 (0.12%) Confluence
11 1 (0.12%) IIS
11 1 (0.12%) JBoss
11 1 (0.12%) Tomcat
11 1 (0.12%) WebSphere
11 1 (0.12%) WebSphere Application Server
Applications
1 229 (28.03%) Microsoft Office
2 92 (11.26%) Microsoft Excel
3 37 (4.53%) Microsoft PowerPoint
4 18 (2.20%) MS Visio
5 13 (1.59%) Spreadsheet
6 7 (0.86%) Microsoft Project
7 2 (0.24%) AutoCAD
7 2 (0.24%) Revit
7 2 (0.24%) Vectorworks
8 1 (0.12%) Acrobat
8 1 (0.12%) Adobe Creative Suite
Business Applications
1 4 (0.49%) ION MarketView
2 3 (0.37%) JDE OneWorld
3 2 (0.24%) Dynamics CRM
3 2 (0.24%) Remedy ITSM
3 2 (0.24%) thinkFolio
4 1 (0.12%) Dynamics AX
4 1 (0.12%) Eikon
4 1 (0.12%) Loan IQ
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) Summit
4 1 (0.12%) Visualfiles
4 1 (0.12%) WebTrends
Cloud Services
1 59 (7.22%) Office 365
2 13 (1.59%) SaaS
3 10 (1.22%) Amazon AWS
3 10 (1.22%) Mimecast
4 8 (0.98%) Cloud Computing
5 6 (0.73%) Microsoft Azure
6 3 (0.37%) BrowserStack
7 1 (0.12%) IaaS
7 1 (0.12%) Virtual Private Cloud
Communications & Networking
1 66 (8.08%) VPN
2 37 (4.53%) DNS
3 33 (4.04%) TCP/IP
4 28 (3.43%) LAN
5 23 (2.82%) DHCP
6 21 (2.57%) WAN
7 17 (2.08%) VoIP
8 16 (1.96%) Internet
9 15 (1.84%) Firewall
10 12 (1.47%) Multicast
10 12 (1.47%) Unicast
11 10 (1.22%) Network Security
12 9 (1.10%) Remote Desktop
13 7 (0.86%) IP Telephony
13 7 (0.86%) Skype
14 6 (0.73%) F5 BIG-IP LTM
14 6 (0.73%) Junos
15 4 (0.49%) Intrusion Detection
15 4 (0.49%) VPLS
15 4 (0.49%) Wireless
Database & Business Intelligence
1 36 (4.41%) SQL Server
2 17 (2.08%) SQL Server Reporting Services
3 13 (1.59%) BusinessObjects
3 13 (1.59%) Relational Database
4 10 (1.22%) SQL Server Integration Services
5 8 (0.98%) Crystal Reports
6 6 (0.73%) Big Data
6 6 (0.73%) Data Mining
6 6 (0.73%) Data Warehouse
6 6 (0.73%) MS Access
7 3 (0.37%) SQL Server 2008
8 2 (0.24%) Oracle Reports
8 2 (0.24%) SQL Server 2012
8 2 (0.24%) SQL Server 2016
9 1 (0.12%) Blockchain
9 1 (0.12%) Geospatial Data
9 1 (0.12%) GIS
9 1 (0.12%) Oracle BI EE
9 1 (0.12%) Power BI
9 1 (0.12%) SQL Server Analysis Services
Development Applications
1 27 (3.30%) JIRA
2 16 (1.96%) Selenium
3 14 (1.71%) Team Foundation Server
4 8 (0.98%) SoapUI
5 4 (0.49%) Cucumber
5 4 (0.49%) Jenkins
6 3 (0.37%) Bugzilla
7 2 (0.24%) Axure RP
7 2 (0.24%) RequisitePro
8 1 (0.12%) FitNesse
8 1 (0.12%) JMeter
8 1 (0.12%) JUnit
8 1 (0.12%) Maven
8 1 (0.12%) NUnit
8 1 (0.12%) Octopus Deploy
8 1 (0.12%) Protractor
8 1 (0.12%) Rational Rose
8 1 (0.12%) TeamCity
8 1 (0.12%) WebDriver
General
1 417 (51.04%) Finance
2 149 (18.24%) Banking
3 80 (9.79%) Legal
4 72 (8.81%) Law
5 57 (6.98%) Investment Banking
6 54 (6.61%) Retail
7 43 (5.26%) Retail Banking
8 28 (3.43%) Back Office
9 19 (2.33%) Financial Institution
10 17 (2.08%) Publishing
11 14 (1.71%) Marketing
11 14 (1.71%) Telecoms
12 12 (1.47%) Front Office
13 6 (0.73%) Billing
14 5 (0.61%) International Banking
15 4 (0.49%) Mandarin Language
16 3 (0.37%) Local Government
16 3 (0.37%) Manufacturing
16 3 (0.37%) Prime Brokerage
16 3 (0.37%) Private Banking
Libraries, Frameworks & Software Standards
1 26 (3.18%) .NET
2 18 (2.20%) REST
3 9 (1.10%) Web Services
4 8 (0.98%) HTML
4 8 (0.98%) HTML5
5 6 (0.73%) AngularJS
5 6 (0.73%) SOAP
5 6 (0.73%) XML
6 5 (0.61%) ASP.NET
6 5 (0.61%) ASP.NET Web API
6 5 (0.61%) CSS
6 5 (0.61%) CSS3
6 5 (0.61%) jQuery
6 5 (0.61%) JSON
7 4 (0.49%) COM
8 3 (0.37%) FIX Protocol
9 2 (0.24%) J2EE
9 2 (0.24%) Middleware
9 2 (0.24%) RESTful
9 2 (0.24%) XSD
Miscellaneous
1 76 (9.30%) Analytical Skills
2 50 (6.12%) Blackberry
3 33 (4.04%) Management Information System
4 27 (3.30%) Derivative
4 27 (3.30%) Equities
5 25 (3.06%) User Experience
6 23 (2.82%) Video Conferencing
7 20 (2.45%) Client/Server
8 16 (1.96%) Computer Science
8 16 (1.96%) iPhone
9 13 (1.59%) iPad
10 12 (1.47%) Data Centre
10 12 (1.47%) Fixed Income
11 10 (1.22%) Smartphone
12 9 (1.10%) Fintech
12 9 (1.10%) Foreign Exchange (FX)
13 7 (0.86%) Fat Client
13 7 (0.86%) Thin Client
14 6 (0.73%) NHS
14 6 (0.73%) Virtual Team
Operating Systems
1 351 (42.96%) Windows
2 175 (21.42%) Windows 7
3 77 (9.42%) Windows Server
4 40 (4.90%) Windows 8
5 38 (4.65%) Windows 10
6 33 (4.04%) Unix
7 31 (3.79%) Windows Server 2008
8 25 (3.06%) Windows XP
9 24 (2.94%) Windows Server 2012
10 18 (2.20%) Linux
11 16 (1.96%) Mac OS X
12 13 (1.59%) Android
13 12 (1.47%) Windows Server 2003
14 9 (1.10%) Mac OS
15 5 (0.61%) AIX
15 5 (0.61%) CentOS
15 5 (0.61%) Solaris
16 4 (0.49%) Apple iOS
17 3 (0.37%) Windows Mobile
18 2 (0.24%) Windows Vista
Processes & Methodologies
1 281 (34.39%) ITIL
2 137 (16.77%) Service Management
3 83 (10.16%) Agile Software Development
4 82 (10.04%) Business Analysis
5 79 (9.67%) Service Delivery
6 74 (9.06%) Asset Management
7 66 (8.08%) Wealth Management
8 64 (7.83%) ITIL V3
9 59 (7.22%) ITSM
10 56 (6.85%) Project Management
11 44 (5.39%) Incident Management
12 43 (5.26%) Change Management
12 43 (5.26%) Problem Management
12 43 (5.26%) Stakeholder Management
13 38 (4.65%) Ticket Management
14 37 (4.53%) Translating Business Requirements
15 33 (4.04%) Scrum
16 32 (3.92%) SDLC
17 28 (3.43%) Continuous Improvement
17 28 (3.43%) User Acceptance Testing
Programming Languages
1 106 (12.97%) SQL
2 24 (2.94%) Java
3 23 (2.82%) C#
4 21 (2.57%) Python
5 15 (1.84%) T-SQL
6 14 (1.71%) C++
7 12 (1.47%) Tcl
8 10 (1.22%) VBA
9 6 (0.73%) PL/SQL
9 6 (0.73%) R
10 4 (0.49%) PowerShell
11 3 (0.37%) Bash Shell
12 2 (0.24%) C
12 2 (0.24%) VB
13 1 (0.12%) JavaScript
13 1 (0.12%) Perl
13 1 (0.12%) Shell Script
13 1 (0.12%) XPath
Qualifications
1 95 (11.63%) Degree
2 47 (5.75%) Microsoft Certification
3 37 (4.53%) ITIL Certification
4 29 (3.55%) MCP
5 18 (2.20%) MCSE
6 14 (1.71%) Computer Science Degree
7 13 (1.59%) ISTQB
8 11 (1.35%) MCDST
9 8 (0.98%) ISEB
9 8 (0.98%) ISTQB Foundation Certification
9 8 (0.98%) ITIL Foundation Certificate
10 7 (0.86%) CCNA
10 7 (0.86%) Cisco Certification
10 7 (0.86%) Security Cleared
10 7 (0.86%) VMware Certified Professional (VCP)
11 6 (0.73%) CCNP
11 6 (0.73%) CCSA
11 6 (0.73%) Check Point Certification
11 6 (0.73%) Citrix Certification
11 6 (0.73%) JNCIS
Quality Assurance & Compliance
1 141 (17.26%) SLA
2 44 (5.39%) QA
3 20 (2.45%) PMO
4 15 (1.84%) MiFID
5 12 (1.47%) Dodd-Frank
6 6 (0.73%) Sarbanes-Oxley
7 5 (0.61%) Data Quality
8 4 (0.49%) ISO 9001
8 4 (0.49%) ISO/IEC 20000
9 3 (0.37%) PMBOK
10 2 (0.24%) EMIR
10 2 (0.24%) SEPA
11 1 (0.12%) ISO 20022
System Software
1 290 (35.50%) Active Directory
2 29 (3.55%) XenApp
3 10 (1.22%) VMware Infrastructure
4 8 (0.98%) XenDesktop
5 6 (0.73%) Hyper-V
5 6 (0.73%) Microsoft App-V
6 5 (0.61%) Virtual Servers
7 4 (0.49%) vSphere
8 3 (0.37%) Virtual Desktop
8 3 (0.37%) VMware Server
9 2 (0.24%) RACF
9 2 (0.24%) Virtual Machines
10 1 (0.12%) Terminal Services
Systems Management
1 32 (3.92%) SCCM
2 6 (0.73%) HP Quality Center
3 5 (0.61%) SCOM
4 4 (0.49%) WSUS
5 3 (0.37%) Norton AntiVirus
5 3 (0.37%) XenMobile
6 1 (0.12%) DameWare
6 1 (0.12%) Host Intrusion Detection System
6 1 (0.12%) Jamf Pro
6 1 (0.12%) McAfee ePO
6 1 (0.12%) Oracle Enterprise Manager
6 1 (0.12%) Systems Management Server (SMS)
Vendors
1 259 (31.70%) Microsoft
2 167 (20.44%) Citrix
3 40 (4.90%) VMware
4 39 (4.77%) Cisco
5 28 (3.43%) iManage
6 27 (3.30%) ServiceNow
7 26 (3.18%) Bloomberg
8 21 (2.57%) Remedy
9 20 (2.45%) Apple
10 17 (2.08%) Google
10 17 (2.08%) Oracle
11 14 (1.71%) Sun
12 13 (1.59%) LANDesk
13 11 (1.35%) CheckPoint
13 11 (1.35%) Mitel
13 11 (1.35%) Reuters
14 10 (1.22%) SAP
15 9 (1.10%) Juniper
16 8 (0.98%) IBM
17 7 (0.86%) Salesforce.com
Twickenham, Middlesex
Vantage Recruitment Solutions Ltd
Salary: From £20 to £20 per hour
Posted: Yesterday
London
Harvey Nash plc
Posted: 20 hours ago
London
Harris Global
Salary: Up to £26,000 per annum Up to £26,000 + Benefits!!
Posted: 22 hours ago
London
Harvey Nash plc
Posted: 17 hours ago
City, London
Ashdown IT
Salary: £32000 per annum + good benefits
Posted: Yesterday
London
Harris Global
Salary: Up to £26,000 per annum Up to £26,000 + Benefits!!
Posted: Yesterday
London
Hays Finance Technology
Posted: Yesterday
London
ComputAppoint
Salary: £20000 - £22000 per annum
Posted: Yesterday
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 16 hours ago
City, London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: Yesterday
East London
Spencer Rose
Salary: From £60,000 to £80,000 per annum
Posted: Yesterday
City, London
Best Practice Talent Solutions
Salary: From £28,000 to £38,000 per annum
Posted: 2 days ago
London
Plan-Net
Salary: Competitive rate
Posted: 4 days ago
London
Mint
Salary: £45000 - £55000 per annum + Excellent package + benefits
Posted: 20 hours ago
North West London
JP Boden & Co Ltd
Salary: Competitive salary with excellent benefits!
Posted: 13 days ago
City, London
Venturi
Salary: £33000 - £35000.00 per annum + bonus +Full bens
Posted: 5 days ago
London
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Salary: £28k - 37k per year
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London
Talent Point
Salary: £20000.00 - £25000.00 per annum
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London
UBS
Posted: 5 days ago
London
Harvey Nash plc
Salary: £60000 - £75000 per annum
Posted: 6 days ago
South West London
World First
Posted: 22 days ago
City, London
Harvey Nash plc
Salary: £50000 - £65000 per annum + Bonus and Benefits Package
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Bromley
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Salary: £40000 per annum
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Salary: From £40,500 to £45,400 per annum
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