The median annual salary for a Service Analyst was £32,500 in advertised job vacancies in London during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England / London
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 268 242 233
Rank change year-on-year -26 -9  
Permanent jobs requiring a Service Analyst 395 572 590
As % of all permanent IT jobs advertised in London 1.17% 1.35% 1.38%
As % of the Job Titles category 1.22% 1.40% 1.43%
Number of salaries quoted 314 484 513
Median salary £32,500 £32,500 £32,500
90% offered a salary of more than £22,575 £24,000 £22,500
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32445 40865 41138
As % of all permanent IT job vacancies advertised in London 95.75% 96.12% 95.96%
Number of salaries quoted 27449 35261 34593
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Service Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in London

Service Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in London.

Salary trend for Service Analyst in London

Service Analyst
Salary Histogram in London

The salary distribution of IT jobs citing Service Analyst in London over the 3 months to 30 March 2017.

Salary histogram for Service Analyst in London

Service Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the London region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 69 £35,000 +7.69% 9
Croydon +3 7 £22,500 -6.25%
Bromley -8 6 £35,000 +1.06%
Hounslow - 5 £21,000 -
West End of London +7 4 £42,250 +69.00% 1
Hammersmith -11 4 £25,000 -7.40% 1
Upminster - 4 £21,500 - 1
Kingston Upon Thames +13 2 - -
Uxbridge +8 2 £47,500 +54.47%
Beckenham +4 2 £65,000 +276.81%
Chiswick - 1 £21,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 30 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Analyst in the job title.

1 407 (50.81%) Windows
2 365 (45.57%) Finance
3 308 (38.45%) Active Directory
4 297 (37.08%) ITIL
5 286 (35.71%) MS Office
6 283 (35.33%) Microsoft
7 247 (30.84%) Windows 7
8 218 (27.22%) MS Excel
9 173 (21.60%) Citrix
10 130 (16.23%) Service Management
11 129 (16.10%) Law
11 129 (16.10%) Legal
12 126 (15.73%) Banking
13 118 (14.73%) SLA
14 83 (10.36%) MS Exchange
14 83 (10.36%) Degree
15 71 (8.86%) SQL
16 70 (8.74%) Blackberry
17 65 (8.11%) Business Analysis
18 60 (7.49%) VPN
19 57 (7.12%) Service Delivery
20 56 (6.99%) ITSM
21 55 (6.87%) iManage
21 55 (6.87%) Ticket Management
22 53 (6.62%) Windows 10
22 53 (6.62%) Cisco
23 51 (6.37%) ITIL V3
23 51 (6.37%) Project Management
24 50 (6.24%) Agile Software Development
24 50 (6.24%) Analytical Skills

Service Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (10.36%) MS Exchange
2 43 (5.37%) Blackberry Enterprise Server
3 26 (3.25%) Exchange Server 2010
4 25 (3.12%) SharePoint
5 17 (2.12%) Exchange Server 2007
6 16 (2.00%) Skype for Business
7 11 (1.37%) Exchange Server 2013
8 7 (0.87%) Exchange Server 2003
9 4 (0.50%) BizTalk Server
10 3 (0.37%) JBoss
11 2 (0.25%) CMS
12 1 (0.12%) Confluence
12 1 (0.12%) Oracle SOA Suite
12 1 (0.12%) Sitecore CMS
Applications
1 286 (35.71%) MS Office
2 218 (27.22%) MS Excel
3 32 (4.00%) MS PowerPoint
4 18 (2.25%) MS Project
5 13 (1.62%) Spreadsheet
6 11 (1.37%) MS Visio
7 1 (0.12%) Adobe Creative Suite
Business Applications
1 5 (0.62%) Eikon
2 4 (0.50%) Dynamics AX
2 4 (0.50%) NetSuite
3 3 (0.37%) Dynamics CRM
3 3 (0.37%) JDE OneWorld
3 3 (0.37%) Loan IQ
3 3 (0.37%) PeopleSoft HRMS
3 3 (0.37%) Remedy ITSM
4 2 (0.25%) thinkFolio
5 1 (0.12%) Dynamics GP
5 1 (0.12%) Dynamics NAV
5 1 (0.12%) FINCAD Analytics
5 1 (0.12%) SAP Oil and Gas
5 1 (0.12%) Summit
5 1 (0.12%) Visualfiles
Cloud Services
1 38 (4.74%) Office 365
2 22 (2.75%) Mimecast
3 6 (0.75%) Cloud Computing
4 5 (0.62%) Microsoft Azure
5 3 (0.37%) Amazon AWS
5 3 (0.37%) SaaS
6 1 (0.12%) IaaS
6 1 (0.12%) OpenShift
6 1 (0.12%) Virtual Private Cloud
Communications & Networking
1 60 (7.49%) VPN
2 24 (3.00%) TCP/IP
3 23 (2.87%) DNS
4 22 (2.75%) VoIP
5 18 (2.25%) LAN
6 15 (1.87%) DHCP
7 13 (1.62%) WAN
8 12 (1.50%) Internet
9 7 (0.87%) Skype
10 6 (0.75%) Firewall
10 6 (0.75%) Remote Desktop
11 5 (0.62%) Intranet
11 5 (0.62%) IP Telephony
11 5 (0.62%) PABX
11 5 (0.62%) VLAN
12 4 (0.50%) LDAP
12 4 (0.50%) Telepresence
12 4 (0.50%) Unified Communications
13 3 (0.37%) Network Security
13 3 (0.37%) Unicast
Database & Business Intelligence
1 21 (2.62%) SQL Server
2 13 (1.62%) Relational Database
3 9 (1.12%) BusinessObjects
3 9 (1.12%) SQL Server Reporting Services
4 6 (0.75%) Data Warehouse
4 6 (0.75%) MS Access
5 4 (0.50%) Crystal Reports
6 3 (0.37%) Big Data
6 3 (0.37%) BusinessObjects Business Intelligence
6 3 (0.37%) Oracle Reports
7 2 (0.25%) Data Mining
7 2 (0.25%) Oracle BI EE
7 2 (0.25%) Power BI
7 2 (0.25%) SQL Server 2012
7 2 (0.25%) SQL Server Integration Services
8 1 (0.12%) MySQL
8 1 (0.12%) SQL Server 2008
8 1 (0.12%) SQL Server Analysis Services
Development Applications
1 17 (2.12%) JIRA
2 10 (1.25%) Selenium
3 8 (1.00%) Team Foundation Server
4 7 (0.87%) SoapUI
5 6 (0.75%) SpecFlow
6 4 (0.50%) Grunt
6 4 (0.50%) gulp
6 4 (0.50%) jspm
6 4 (0.50%) TeamCity
7 3 (0.37%) Bugzilla
7 3 (0.37%) Cucumber
7 3 (0.37%) Jenkins
8 2 (0.25%) Selenium IDE
9 1 (0.12%) JUnit
9 1 (0.12%) Protractor
9 1 (0.12%) Rational Rose
9 1 (0.12%) RequisitePro
9 1 (0.12%) SQL Server Management Studio (SSMS)
9 1 (0.12%) TestDirector
9 1 (0.12%) Visual Studio
General
1 365 (45.57%) Finance
2 129 (16.10%) Law
2 129 (16.10%) Legal
3 126 (15.73%) Banking
4 25 (3.12%) Back Office
5 24 (3.00%) Investment Banking
6 23 (2.87%) Marketing
7 22 (2.75%) Telecoms
8 18 (2.25%) Publishing
9 17 (2.12%) German Language
10 16 (2.00%) Retail
11 14 (1.75%) Billing
12 13 (1.62%) Financial Institution
13 12 (1.50%) French Language
14 10 (1.25%) Front Office
15 7 (0.87%) Spanish Language
16 4 (0.50%) Advertising
17 3 (0.37%) International Banking
17 3 (0.37%) Local Government
18 2 (0.25%) Manufacturing
Libraries, Frameworks & Software Standards
1 14 (1.75%) .NET
1 14 (1.75%) HTML
2 12 (1.50%) ASP.NET
2 12 (1.50%) HTML5
3 11 (1.37%) Web Services
4 10 (1.25%) CSS
4 10 (1.25%) CSS3
4 10 (1.25%) REST
5 9 (1.12%) ASP.NET Web API
6 6 (0.75%) AngularJS
7 5 (0.62%) jQuery
8 4 (0.50%) .NET Framework
8 4 (0.50%) Entity Framework
8 4 (0.50%) XML
9 3 (0.37%) XSD
10 2 (0.25%) COM
10 2 (0.25%) DHTML
10 2 (0.25%) FIX Protocol
10 2 (0.25%) JSON
10 2 (0.25%) XSLT
Miscellaneous
1 70 (8.74%) Blackberry
2 50 (6.24%) Analytical Skills
3 27 (3.37%) iPhone
3 27 (3.37%) Management Information System
4 20 (2.50%) User Experience
4 20 (2.50%) Video Conferencing
5 18 (2.25%) Smartphone
6 14 (1.75%) Data Centre
6 14 (1.75%) iPad
7 13 (1.62%) Foreign Exchange (FX)
8 11 (1.37%) Fixed Income
9 10 (1.25%) BYOD
9 10 (1.25%) Client/Server
9 10 (1.25%) Computer Science
10 9 (1.12%) Fintech
11 7 (0.87%) Hedge funds
12 6 (0.75%) Fat Client
12 6 (0.75%) Thin Client
13 5 (0.62%) Derivative
14 4 (0.50%) RSA SecurID
Operating Systems
1 407 (50.81%) Windows
2 247 (30.84%) Windows 7
3 53 (6.62%) Windows 10
4 48 (5.99%) Windows 8
5 46 (5.74%) Windows Server
6 36 (4.49%) Android
7 35 (4.37%) Windows XP
8 27 (3.37%) Windows Server 2008
9 24 (3.00%) Windows Server 2012
10 20 (2.50%) Linux
11 17 (2.12%) Unix
12 16 (2.00%) Mac OS X
13 11 (1.37%) Mac OS
14 10 (1.25%) Apple iOS
14 10 (1.25%) Windows Server 2003
15 5 (0.62%) AIX
15 5 (0.62%) Solaris
16 2 (0.25%) Windows Mobile
17 1 (0.12%) Windows 2000
Processes & Methodologies
1 297 (37.08%) ITIL
2 130 (16.23%) Service Management
3 65 (8.11%) Business Analysis
4 57 (7.12%) Service Delivery
5 56 (6.99%) ITSM
6 55 (6.87%) Ticket Management
7 51 (6.37%) ITIL V3
7 51 (6.37%) Project Management
8 50 (6.24%) Agile Software Development
9 49 (6.12%) Asset Management
10 47 (5.87%) Incident Management
11 43 (5.37%) Change Management
12 41 (5.12%) Stakeholder Management
13 37 (4.62%) Virtual Environments
14 36 (4.49%) Case Management
15 34 (4.24%) Problem Management
16 30 (3.75%) Document Management
17 28 (3.50%) SDLC
18 26 (3.25%) Investment Management
19 25 (3.12%) Wealth Management
Programming Languages
1 71 (8.86%) SQL
2 18 (2.25%) C#
3 15 (1.87%) Java
4 14 (1.75%) VBA
5 11 (1.37%) Python
6 8 (1.00%) C
6 8 (1.00%) JavaScript
7 7 (0.87%) PowerShell
8 5 (0.62%) PL/SQL
9 4 (0.50%) C++
9 4 (0.50%) R
10 3 (0.37%) Tcl
10 3 (0.37%) T-SQL
10 3 (0.37%) XPath
11 2 (0.25%) VB
12 1 (0.12%) MATLAB
12 1 (0.12%) Perl
12 1 (0.12%) Shell Script
Qualifications
1 83 (10.36%) Degree
2 34 (4.24%) ITIL Certification
3 31 (3.87%) Microsoft Certification
4 17 (2.12%) MCP
5 16 (2.00%) MOS
6 15 (1.87%) ISEB
6 15 (1.87%) MCSE
7 14 (1.75%) ISTQB
8 6 (0.75%) PMP
8 6 (0.75%) Security Cleared
9 5 (0.62%) GNVQ
9 5 (0.62%) VMware Certified Professional (VCP)
10 4 (0.50%) CBAP
10 4 (0.50%) DBS Check
10 4 (0.50%) IIBA
11 3 (0.37%) A+ Certification
11 3 (0.37%) ITIL Foundation Certificate
11 3 (0.37%) MCSA
11 3 (0.37%) MCTS
11 3 (0.37%) VCP4
Quality Assurance & Compliance
1 118 (14.73%) SLA
2 26 (3.25%) PMO
3 17 (2.12%) Sarbanes-Oxley
4 13 (1.62%) QA
5 7 (0.87%) Data Quality
6 6 (0.75%) ISO 9001
7 4 (0.50%) MiFID
8 3 (0.37%) EMIR
8 3 (0.37%) SEPA
9 2 (0.25%) Dodd-Frank
9 2 (0.25%) PMBOK
System Software
1 308 (38.45%) Active Directory
2 36 (4.49%) XenApp
3 23 (2.87%) XenDesktop
4 11 (1.37%) Virtual Servers
5 8 (1.00%) VMware Infrastructure
6 7 (0.87%) Microsoft App-V
7 4 (0.50%) vSphere
8 3 (0.37%) RACF
9 2 (0.25%) Hyper-V
9 2 (0.25%) VMware Server
10 1 (0.12%) Docker
10 1 (0.12%) VMware ESX
Systems Management
1 28 (3.50%) SCCM
2 9 (1.12%) XenMobile
3 7 (0.87%) RSA Archer
4 6 (0.75%) SCOM
5 4 (0.50%) AirWatch
6 3 (0.37%) HP Quality Center
7 1 (0.12%) Jamf Pro
7 1 (0.12%) Norton AntiVirus
7 1 (0.12%) Symantec Enterprise Vault
7 1 (0.12%) Systems Management Server (SMS)
Vendors
1 283 (35.33%) Microsoft
2 173 (21.60%) Citrix
3 55 (6.87%) iManage
4 53 (6.62%) Cisco
5 35 (4.37%) Apple
5 35 (4.37%) VMware
6 26 (3.25%) ServiceNow
7 21 (2.62%) Bloomberg
7 21 (2.62%) Mitel
8 19 (2.37%) Reuters
9 18 (2.25%) HP
9 18 (2.25%) Oracle
10 13 (1.62%) SAP
11 12 (1.50%) IBM
12 10 (1.25%) Samsung
13 9 (1.12%) CheckPoint
13 9 (1.12%) FactSet
13 9 (1.12%) Juniper
13 9 (1.12%) Sun
13 9 (1.12%) Symantec
London
Plan-Net
Salary: Unspecified Competitive rate
Posted: 1 hour ago
City, London
Sanderson
Salary: £65000.00 - £75000.00 per annum
Posted: 6 hours ago
City, London
ANSON MCCADE
Salary: £50,000-£65,000 depending on experience.
Posted: 4 hours ago
South West London
World First
Posted: 2 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: Yesterday
City, London
Leidos
Posted: 3 days ago
City, London
CDI Anders Elite Ltd
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 5 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 3 days ago
Hammersmith and Fulham
CPS Group Limited
Salary: £28000 - £30000 per annum + competitive bonus package
Posted: 6 days ago
West London
CPS Group UK
Salary: £28000 - £30000 per annum + competitive bonus package
Posted: 6 days ago
City, London
Premier IT
Salary: £24000 - £30000 per annum
Posted: 6 days ago
London
Marcus Donald People
Salary: £30000 - £35000 per annum
Posted: 6 days ago
Central London / West End
AWD Recruitment
Salary: £18,000 - £22,000 per annum + Benefits
Posted: 5 days ago
London
TDA Group
Salary: £70000 - £80000 per annum + bonus and benefits
Posted: 2 days ago
South West London
XLN Telecom
Salary: Up to £27,000 per annum
Posted: 10 days ago
City, London
Sanderson
Salary: £45000.00 - £50000.00 per annum
Posted: 10 days ago
Upminster
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum
Posted: 17 days ago
City of London
Michael Page Technology
Salary: £40000 - £65000 per annum + bonus
Posted: 7 days ago