Period
to

The median annual salary for a Service Analyst was £36,500 in advertised job vacancies in the City of London during the 6 months to 3 July 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Central London > City of London
6 months to
3 Jul 2022
Same period 2021 Same period 2020
Rank 223 220 198
Rank change year-on-year -3 -22 +23
Permanent jobs requiring a Service Analyst 76 27 55
As % of all permanent jobs advertised in the City of London 0.94% 0.49% 0.90%
As % of the Job Titles category 1.02% 0.53% 0.96%
Number of salaries quoted 55 22 49
10th Percentile £26,250 £21,500 £24,800
25th Percentile £28,750 £28,625 £26,875
Median annual salary (50th Percentile) £36,500 £47,500 £40,000
Median % change year-on-year -23.16% +18.75% +23.08%
75th Percentile £48,750 £63,750 £65,000
90th Percentile £65,750 £66,800 £71,000
Central London median annual salary £35,000 £34,000 £32,500
% change year-on-year +2.94% +4.62% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 7,463 5,063 5,747
% of permanent IT jobs with a recognized job title 92.60% 92.58% 94.29%
Number of salaries quoted 5,662 4,511 5,040
10th Percentile £45,000 £42,500 £40,000
25th Percentile £56,250 £52,500 £51,250
Median annual salary (50th Percentile) £72,500 £70,000 £67,500
Median % change year-on-year +3.57% +3.70% +3.85%
75th Percentile £93,750 £88,750 £83,750
90th Percentile £108,750 £105,000 £97,500
Central London median annual salary £72,500 £70,000 £67,500
% change year-on-year +3.57% +3.70% +3.85%

Service Analyst
Job Vacancy Trend in the City of London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Analyst in the City of London

Service Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Analyst in the City of London.

Salary trend for Service Analyst in the City of London

Service Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing Service Analyst in the City of London over the 6 months to 3 July 2022.

Salary histogram for Service Analyst in the City of London

Service Analyst
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the City of London region over the 6 months to 3 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £32,500 -
London Bridge - 1 £45,000 -
Service Analyst
Central London

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 3 July 2022, Service Analyst job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Analyst in the job title.

1 33 (43.42%) ITIL
2 32 (42.11%) Microsoft
3 30 (39.47%) Windows
4 28 (36.84%) Active Directory
5 26 (34.21%) Microsoft 365
6 22 (28.95%) ServiceNow
7 21 (27.63%) Microsoft Office
7 21 (27.63%) ITSM
8 20 (26.32%) Finance
8 20 (26.32%) Social Skills
9 17 (22.37%) Windows 10
10 16 (21.05%) Service Delivery
11 14 (18.42%) Citrix
11 14 (18.42%) Asset Management
12 13 (17.11%) SLA
13 12 (15.79%) Service Management
14 11 (14.47%) Incident Management
15 10 (13.16%) Azure
16 9 (11.84%) Problem-Solving
16 9 (11.84%) Change Management
17 8 (10.53%) VPN
17 8 (10.53%) SharePoint
17 8 (10.53%) Law
17 8 (10.53%) Video Conferencing
18 7 (9.21%) Windows 7
18 7 (9.21%) Analytical Skills
18 7 (9.21%) Azure Active Directory
18 7 (9.21%) Apple
19 6 (7.89%) Cisco
19 6 (7.89%) Adobe

Service Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.53%) SharePoint
2 4 (5.26%) MS Exchange
3 1 (1.32%) MQSeries
Applications
1 21 (27.63%) Microsoft Office
2 6 (7.89%) Microsoft Excel
3 4 (5.26%) Microsoft PowerPoint
4 1 (1.32%) Adobe Creative Suite
Business Applications
1 3 (3.95%) Remedy ITSM
2 2 (2.63%) Dynamics AX
3 1 (1.32%) Dynamics CRM
Cloud Services
1 26 (34.21%) Microsoft 365
2 10 (13.16%) Azure
3 7 (9.21%) Azure Active Directory
4 3 (3.95%) OneDrive
5 2 (2.63%) IBM Blueworks
6 1 (1.32%) Dynamics 365
6 1 (1.32%) Google Workspace
6 1 (1.32%) Mimecast
6 1 (1.32%) SaaS
Communications & Networking
1 8 (10.53%) VPN
2 4 (5.26%) DHCP
2 4 (5.26%) DNS
2 4 (5.26%) TCP/IP
3 3 (3.95%) Firewall
3 3 (3.95%) Wireless
4 2 (2.63%) LAN
4 2 (2.63%) WebEx
5 1 (1.32%) Cisco IOS
5 1 (1.32%) FTP
5 1 (1.32%) MPLS
5 1 (1.32%) SSH
5 1 (1.32%) VLAN
5 1 (1.32%) VoIP
Database & Business Intelligence
1 3 (3.95%) SQL Server
2 1 (1.32%) Oracle Database
2 1 (1.32%) Oracle Database 10g
Development Applications
1 1 (1.32%) JIRA
General
1 20 (26.32%) Finance
1 20 (26.32%) Social Skills
2 8 (10.53%) Law
3 7 (9.21%) Analytical Skills
4 5 (6.58%) Legal
5 4 (5.26%) Organisational Skills
6 3 (3.95%) Banking
6 3 (3.95%) Billing
7 2 (2.63%) Advertising
7 2 (2.63%) Financial Institution
7 2 (2.63%) Investment Banking
7 2 (2.63%) Marketing
7 2 (2.63%) Telecoms
8 1 (1.32%) Back Office
8 1 (1.32%) Documentation Skills
8 1 (1.32%) Mandarin Language
8 1 (1.32%) Presentation Skills
Libraries, Frameworks & Software Standards
1 3 (3.95%) Middleware
2 1 (1.32%) FIX Protocol
2 1 (1.32%) J2EE
2 1 (1.32%) XMPP
Miscellaneous
1 8 (10.53%) Video Conferencing
2 6 (7.89%) iPhone
3 3 (3.95%) iPad
3 3 (3.95%) Management Information System
3 3 (3.95%) User Experience
4 2 (2.63%) Algorithms
4 2 (2.63%) Analytical Mindset
4 2 (2.63%) Hedge funds
4 2 (2.63%) NHS
4 2 (2.63%) Smartphone
5 1 (1.32%) Blackberry
5 1 (1.32%) Data Centre
5 1 (1.32%) Data Protection Act
5 1 (1.32%) Derivative
5 1 (1.32%) Enterprise Software
5 1 (1.32%) IoT
5 1 (1.32%) Mobile App
5 1 (1.32%) Replication
5 1 (1.32%) Virtual Team
Operating Systems
1 30 (39.47%) Windows
2 17 (22.37%) Windows 10
3 7 (9.21%) Windows 7
4 3 (3.95%) Mac OS
4 3 (3.95%) Unix
5 2 (2.63%) Android
5 2 (2.63%) Linux
6 1 (1.32%) Apple iOS
6 1 (1.32%) Mac OS X
6 1 (1.32%) Windows Server
Processes & Methodologies
1 33 (43.42%) ITIL
2 21 (27.63%) ITSM
3 16 (21.05%) Service Delivery
4 14 (18.42%) Asset Management
5 12 (15.79%) Service Management
6 11 (14.47%) Incident Management
7 9 (11.84%) Change Management
7 9 (11.84%) Problem-Solving
8 6 (7.89%) Cybersecurity
9 5 (6.58%) Agile
9 5 (6.58%) Problem Management
9 5 (6.58%) Software Licensing
10 4 (5.26%) Continuous Improvement
10 4 (5.26%) SDLC
10 4 (5.26%) Time Management
11 3 (3.95%) Acceptance Criteria
11 3 (3.95%) Data Management
11 3 (3.95%) Data Protection
11 3 (3.95%) Task Automation
11 3 (3.95%) Ticket Management
Programming Languages
1 2 (2.63%) Shell Script
1 2 (2.63%) SQL
2 1 (1.32%) C#
2 1 (1.32%) Java
2 1 (1.32%) PL/SQL
2 1 (1.32%) PowerShell
2 1 (1.32%) Python
Qualifications
1 5 (6.58%) SC Cleared
1 5 (6.58%) Security Cleared
2 3 (3.95%) Degree
2 3 (3.95%) ITIL Foundation Certificate
3 2 (2.63%) ITIL Certification
4 1 (1.32%) A+ Certification
4 1 (1.32%) CISM
4 1 (1.32%) CISSP
4 1 (1.32%) Computer Science Degree
4 1 (1.32%) Microsoft Certification
Quality Assurance & Compliance
1 13 (17.11%) SLA
2 3 (3.95%) GDPR
3 1 (1.32%) ISO/IEC 27001
3 1 (1.32%) NIST
System Software
1 28 (36.84%) Active Directory
2 2 (2.63%) VMware Infrastructure
3 1 (1.32%) VMware Workstation
3 1 (1.32%) vSphere
3 1 (1.32%) XenApp
Systems Management
1 5 (6.58%) SCCM
2 4 (5.26%) Microsoft Intune
3 1 (1.32%) AirWatch
3 1 (1.32%) Control-M
3 1 (1.32%) ITRS Geneos
3 1 (1.32%) Jamf Pro
3 1 (1.32%) ServiceCenter
3 1 (1.32%) Symantec Enterprise Vault
Vendors
1 32 (42.11%) Microsoft
2 22 (28.95%) ServiceNow
3 14 (18.42%) Citrix
4 7 (9.21%) Apple
5 6 (7.89%) Adobe
5 6 (7.89%) Cisco
6 5 (6.58%) VMware
6 5 (6.58%) Wyse
7 3 (3.95%) Remedy
8 2 (2.63%) IBM
8 2 (2.63%) Polycom
9 1 (1.32%) Charles River
9 1 (1.32%) Dell
9 1 (1.32%) HP
9 1 (1.32%) iManage
9 1 (1.32%) Interwoven
9 1 (1.32%) Ivanti
9 1 (1.32%) SAP
9 1 (1.32%) Sybase
9 1 (1.32%) Symantec