The median annual salary for a Service Analyst was £35,000 in advertised job vacancies in the City of London during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
London / City of London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 166 172 201
Rank change year-on-year +6 +29  
Permanent jobs requiring a Service Analyst 66 99 123
As % of all permanent IT jobs advertised in the City of London 1.29% 1.39% 1.18%
As % of the Job Titles category 1.34% 1.45% 1.24%
Number of salaries quoted 63 91 104
Median salary £35,000 £34,000 £33,500
Median salary % change year-on-year +2.94% +1.49%  
90% offered a salary of more than £27,500 £25,000 £24,825
10% offered a salary of more than £64,800 £57,500 £55,000
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4912 6830 9955
As % of all permanent IT job vacancies advertised in the City of London 95.81% 95.66% 95.38%
Number of salaries quoted 4511 6105 8479
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,500 £35,000 £33,000
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the City of London

Service Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the City of London.

Salary trend for Service Analyst in the City of London

Service Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Analyst in the City of London over the 3 months to 28 March 2017.

Salary histogram for Service Analyst in the City of London

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 28 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Analyst in the job title.

1 64 (56.14%) Microsoft
2 57 (50.00%) Windows
3 56 (49.12%) ITIL
4 53 (46.49%) MS Office
5 44 (38.60%) Active Directory
6 39 (34.21%) MS Excel
7 38 (33.33%) Finance
8 35 (30.70%) Windows 7
9 31 (27.19%) Citrix
10 23 (20.18%) Law
11 22 (19.30%) Service Management
11 22 (19.30%) SLA
12 20 (17.54%) Service Delivery
13 19 (16.67%) Project Management
14 18 (15.79%) ITIL V3
15 17 (14.91%) Banking
15 17 (14.91%) ITIL Certification
16 16 (14.04%) ITSM
17 15 (13.16%) Legal
17 15 (13.16%) Blackberry
18 14 (12.28%) VMware
18 14 (12.28%) Business Analysis
18 14 (12.28%) MS PowerPoint
19 12 (10.53%) Continuous Improvement
19 12 (10.53%) SQL
20 11 (9.65%) Quality Management
20 11 (9.65%) iManage
20 11 (9.65%) User Experience
20 11 (9.65%) Problem Management
21 10 (8.77%) Windows 8

Service Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.77%) MS Exchange
2 7 (6.14%) Exchange Server 2010
3 5 (4.39%) SharePoint
4 4 (3.51%) Exchange Server 2013
5 3 (2.63%) Blackberry Enterprise Server
6 2 (1.75%) BizTalk Server
6 2 (1.75%) Exchange Server 2007
6 2 (1.75%) Skype for Business
7 1 (0.88%) CMS
Applications
1 53 (46.49%) MS Office
2 39 (34.21%) MS Excel
3 14 (12.28%) MS PowerPoint
4 10 (8.77%) MS Project
5 8 (7.02%) MS Visio
6 2 (1.75%) Spreadsheet
Business Applications
1 4 (3.51%) NetSuite
Cloud Services
1 2 (1.75%) Office 365
Communications & Networking
1 8 (7.02%) VPN
2 6 (5.26%) VoIP
3 5 (4.39%) TCP/IP
4 2 (1.75%) DHCP
4 2 (1.75%) DNS
4 2 (1.75%) Internet
4 2 (1.75%) Skype
5 1 (0.88%) IP Telephony
5 1 (0.88%) LAN
5 1 (0.88%) Remote Desktop
5 1 (0.88%) Unified Communications
5 1 (0.88%) VLAN
5 1 (0.88%) WAN
Database & Business Intelligence
1 8 (7.02%) SQL Server
2 5 (4.39%) BusinessObjects
3 4 (3.51%) SQL Server Reporting Services
4 2 (1.75%) Crystal Reports
4 2 (1.75%) Data Warehouse
5 1 (0.88%) Big Data
5 1 (0.88%) Data Mining
5 1 (0.88%) Power BI
5 1 (0.88%) Relational Database
5 1 (0.88%) SQL Server Analysis Services
5 1 (0.88%) SQL Server Integration Services
Development Applications
1 4 (3.51%) Team Foundation Server
2 2 (1.75%) JIRA
2 2 (1.75%) Selenium
General
1 38 (33.33%) Finance
2 23 (20.18%) Law
3 17 (14.91%) Banking
4 15 (13.16%) Legal
5 4 (3.51%) Telecoms
6 3 (2.63%) Retail
7 2 (1.75%) Investment Banking
8 1 (0.88%) Advertising
8 1 (0.88%) Back Office
8 1 (0.88%) International Banking
Libraries, Frameworks & Software Standards
1 2 (1.75%) .NET
1 2 (1.75%) ASP.NET
1 2 (1.75%) Web Services
2 1 (0.88%) FIX Protocol
Miscellaneous
1 15 (13.16%) Blackberry
2 11 (9.65%) User Experience
3 5 (4.39%) Fat Client
3 5 (4.39%) iPhone
3 5 (4.39%) Thin Client
4 4 (3.51%) Analytical Skills
4 4 (3.51%) Management Information System
4 4 (3.51%) Video Conferencing
5 2 (1.75%) Derivative
5 2 (1.75%) Fintech
5 2 (1.75%) Mobile Banking
6 1 (0.88%) Client/Server
6 1 (0.88%) Data Structures
6 1 (0.88%) Equities
6 1 (0.88%) Fixed Income
6 1 (0.88%) Handset
Operating Systems
1 57 (50.00%) Windows
2 35 (30.70%) Windows 7
3 10 (8.77%) Windows 8
4 6 (5.26%) Windows 10
4 6 (5.26%) Windows Server
5 5 (4.39%) Android
6 4 (3.51%) Windows Server 2008
7 2 (1.75%) Linux
7 2 (1.75%) Windows Mobile
7 2 (1.75%) Windows Server 2012
7 2 (1.75%) Windows XP
8 1 (0.88%) Windows Server 2003
Processes & Methodologies
1 56 (49.12%) ITIL
2 22 (19.30%) Service Management
3 20 (17.54%) Service Delivery
4 19 (16.67%) Project Management
5 18 (15.79%) ITIL V3
6 16 (14.04%) ITSM
7 14 (12.28%) Business Analysis
8 12 (10.53%) Continuous Improvement
9 11 (9.65%) Problem Management
9 11 (9.65%) Quality Management
10 9 (7.89%) Root Cause Analysis
10 9 (7.89%) Trend Analysis
11 8 (7.02%) Change Control
12 7 (6.14%) SDLC
13 6 (5.26%) Agile Software Development
13 6 (5.26%) Stakeholder Management
14 5 (4.39%) Scrum
14 5 (4.39%) Statistics
14 5 (4.39%) User Acceptance Testing
14 5 (4.39%) Validation
Programming Languages
1 12 (10.53%) SQL
2 3 (2.63%) PowerShell
3 2 (1.75%) C#
3 2 (1.75%) Java
3 2 (1.75%) R
3 2 (1.75%) T-SQL
3 2 (1.75%) VBA
4 1 (0.88%) Python
4 1 (0.88%) Shell Script
Qualifications
1 17 (14.91%) ITIL Certification
2 8 (7.02%) Degree
2 8 (7.02%) Microsoft Certification
3 6 (5.26%) MOS
3 6 (5.26%) PMP
4 4 (3.51%) CBAP
4 4 (3.51%) IIBA
4 4 (3.51%) MCP
5 1 (0.88%) HND
5 1 (0.88%) MCITP
5 1 (0.88%) MCSE
Quality Assurance & Compliance
1 22 (19.30%) SLA
2 6 (5.26%) PMO
3 2 (1.75%) QA
4 1 (0.88%) EMIR
4 1 (0.88%) MiFID
System Software
1 44 (38.60%) Active Directory
2 5 (4.39%) VMware Infrastructure
3 2 (1.75%) Hyper-V
3 2 (1.75%) XenApp
4 1 (0.88%) vSphere
4 1 (0.88%) XenDesktop
Systems Management
1 5 (4.39%) SCOM
2 3 (2.63%) AirWatch
3 2 (1.75%) SCCM
4 1 (0.88%) Systems Management Server (SMS)
Vendors
1 64 (56.14%) Microsoft
2 31 (27.19%) Citrix
3 14 (12.28%) VMware
4 11 (9.65%) iManage
5 10 (8.77%) Apple
6 9 (7.89%) Sun
7 4 (3.51%) Cisco
8 3 (2.63%) Mitel
8 3 (2.63%) SAP
8 3 (2.63%) ServiceNow
9 2 (1.75%) Bloomberg
9 2 (1.75%) LANDesk
9 2 (1.75%) Reuters
9 2 (1.75%) Wyse
10 1 (0.88%) Adobe
10 1 (0.88%) Fidessa
10 1 (0.88%) HP
10 1 (0.88%) Interwoven
10 1 (0.88%) MicroStrategy
10 1 (0.88%) Remedy
City, London
Leidos
Posted: 23 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 3 days ago
City, London
Premier IT
Salary: £24000 - £30000 per annum
Posted: 4 days ago
City, London
Harrington Starr
Salary: £28000 - £35000 per annum + Bonus + Benefits + Training
Posted: 5 days ago
City, London
Sanderson
Salary: £45000.00 - £50000.00 per annum
Posted: 8 days ago
City of London
Michael Page Technology
Salary: £40000 - £65000 per annum + bonus
Posted: 5 days ago