Period
to 24 September 2018

The median annual salary for a Service Manager was £54,500 in advertised job vacancies in the City of London during the 6 months to 24 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Central London > City of London
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 306 236 287
Rank change year-on-year -70 +51 -68
Permanent jobs requiring a Service Manager 48 90 76
As % of all permanent IT jobs advertised in the City of London 0.44% 0.89% 0.62%
As % of the Job Titles category 0.45% 0.94% 0.64%
Number of salaries quoted 42 79 70
City of London median annual salary £54,500 £57,500 £60,000
Median salary % change year-on-year -5.22% -4.17% +8.11%
10th Percentile £41,250 £42,500 £43,625
90th Percentile £77,250 £74,800 £77,500
Central London median annual salary £50,000 £57,000 £60,000
% change year-on-year -12.28% -5.00% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,558 9,574 11,826
% of permanent IT jobs with a recognized job title 95.94% 95.07% 96.24%
Number of salaries quoted 9,426 8,679 10,814
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £33,956 £33,500
90th Percentile £92,500 £92,500 £87,500
Central London median annual salary £61,500 £60,000 £57,500
% change year-on-year +2.50% +4.35% +4.55%

Service Manager
Job Vacancy Trend in the City of London

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Manager in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the City of London.

Salary trend for Service Manager in the City of London

Service Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Manager in the City of London over the 6 months to 24 September 2018.

Salary histogram for Service Manager in the City of London

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 24 September 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Manager in the job title.

1 37 (77.08%) ITIL
2 30 (62.50%) Service Delivery
3 27 (56.25%) Finance
4 24 (50.00%) Service Management
5 19 (39.58%) Project Management
6 17 (35.42%) QA
7 16 (33.33%) Analytical Skills
8 15 (31.25%) Agile Software Development
9 14 (29.17%) Fintech
10 13 (27.08%) SQL
11 12 (25.00%) Blackberry
11 12 (25.00%) Business Analysis
11 12 (25.00%) DBS Check
12 10 (20.83%) Banking
12 10 (20.83%) SLA
13 9 (18.75%) ITIL Certification
13 9 (18.75%) Stakeholder Management
14 7 (14.58%) Microsoft
14 7 (14.58%) ITSM
14 7 (14.58%) Collaborative Working
15 6 (12.50%) DevOps
15 6 (12.50%) Problem Management
15 6 (12.50%) ITIL V3
15 6 (12.50%) Configuration Management
15 6 (12.50%) Scrum
16 5 (10.42%) Telecoms
16 5 (10.42%) Change Management
16 5 (10.42%) CRM
16 5 (10.42%) Microsoft Office
16 5 (10.42%) Windows

Service Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (10.42%) Microsoft Office
2 3 (6.25%) Microsoft Excel
2 3 (6.25%) Microsoft PowerPoint
3 1 (2.08%) Microsoft Project
Business Applications
1 3 (6.25%) Dynamics CRM
2 1 (2.08%) Elite 3E
Cloud Services
1 2 (4.17%) SaaS
1 2 (4.17%) Salesforce Service Cloud
2 1 (2.08%) Office 365
Communications & Networking
1 1 (2.08%) LAN
1 1 (2.08%) Network Security
1 1 (2.08%) Skype
1 1 (2.08%) TCP/IP
1 1 (2.08%) Wireless
General
1 27 (56.25%) Finance
2 10 (20.83%) Banking
3 5 (10.42%) Telecoms
4 2 (4.17%) Games
4 2 (4.17%) Retail
5 1 (2.08%) Advertising
5 1 (2.08%) Billing
5 1 (2.08%) Financial Institution
5 1 (2.08%) French Language
5 1 (2.08%) German Language
5 1 (2.08%) Law
5 1 (2.08%) Legal
5 1 (2.08%) Portuguese Language
5 1 (2.08%) Spanish Language
Miscellaneous
1 16 (33.33%) Analytical Skills
2 14 (29.17%) Fintech
3 12 (25.00%) Blackberry
4 4 (8.33%) Management Information System
5 2 (4.17%) CMDB
5 2 (4.17%) Foreign Exchange (FX)
6 1 (2.08%) Computer Science
6 1 (2.08%) Self-Motivation
6 1 (2.08%) Spread Betting
6 1 (2.08%) User Experience
Operating Systems
1 5 (10.42%) Windows
1 5 (10.42%) Windows 10
2 3 (6.25%) Windows 7
3 1 (2.08%) Mac OS X
3 1 (2.08%) Mac OS X Server
3 1 (2.08%) Windows 8
Processes & Methodologies
1 37 (77.08%) ITIL
2 30 (62.50%) Service Delivery
3 24 (50.00%) Service Management
4 19 (39.58%) Project Management
5 15 (31.25%) Agile Software Development
6 12 (25.00%) Business Analysis
7 9 (18.75%) Stakeholder Management
8 7 (14.58%) Collaborative Working
8 7 (14.58%) ITSM
9 6 (12.50%) Configuration Management
9 6 (12.50%) DevOps
9 6 (12.50%) ITIL V3
9 6 (12.50%) Problem Management
9 6 (12.50%) Scrum
10 5 (10.42%) Change Management
10 5 (10.42%) CRM
10 5 (10.42%) Software Delivery
11 4 (8.33%) Availability Management
11 4 (8.33%) Coaching
11 4 (8.33%) Decision-Making
Programming Languages
1 13 (27.08%) SQL
Qualifications
1 12 (25.00%) DBS Check
2 9 (18.75%) ITIL Certification
3 2 (4.17%) Security Cleared
4 1 (2.08%) Computer Science Degree
4 1 (2.08%) Degree
Quality Assurance & Compliance
1 17 (35.42%) QA
2 10 (20.83%) SLA
3 2 (4.17%) GDPR
3 2 (4.17%) SEPA
System Software
1 1 (2.08%) Active Directory
Systems Management
1 1 (2.08%) SCCM
Vendors
1 7 (14.58%) Microsoft
2 2 (4.17%) Remedy
2 2 (4.17%) Salesforce.com
3 1 (2.08%) AppDynamics
3 1 (2.08%) iManage
3 1 (2.08%) Ivanti
3 1 (2.08%) Pega
3 1 (2.08%) SAP
3 1 (2.08%) Splunk