The median annual salary for a Service Manager was £53,750 in advertised job vacancies in the City of London during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
London / City of London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 199 226 198
Rank change year-on-year +27 -28  
Permanent jobs requiring a Service Manager 34 38 127
As % of all permanent IT jobs advertised in the City of London 0.66% 0.59% 1.25%
As % of the Job Titles category 0.69% 0.62% 1.31%
Number of salaries quoted 30 33 108
Median salary £53,750 £60,000 £60,000
Median salary % change year-on-year -10.41% -  
90% offered a salary of more than £44,800 £43,500 £42,500
10% offered a salary of more than £71,850 £74,500 £77,500
UK excluding London median salary £45,000 £47,500 £50,000
% change year-on-year -5.26% -5.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4929 6144 9676
As % of all permanent IT job vacancies advertised in the City of London 95.34% 96.14% 94.99%
Number of salaries quoted 4401 5597 8291
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,500 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the City of London.

Salary trend for Service Manager in the City of London

Service Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Manager in the City of London over the 3 months to 27 June 2017.

Salary histogram for Service Manager in the City of London

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 27 June 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Manager in the job title.

1 72 (74.23%) ITIL
2 54 (55.67%) Service Delivery
3 33 (34.02%) Service Management
4 25 (25.77%) ITIL Certification
5 24 (24.74%) Finance
6 23 (23.71%) SLA
7 16 (16.49%) Windows
7 16 (16.49%) ITSM
8 14 (14.43%) Problem Management
9 13 (13.40%) Project Management
10 12 (12.37%) Change Management
10 12 (12.37%) Banking
10 12 (12.37%) Telecoms
10 12 (12.37%) Data Centre
11 11 (11.34%) Continuous Improvement
11 11 (11.34%) ITIL V3
11 11 (11.34%) Retail
11 11 (11.34%) Supplier Management
12 10 (10.31%) LAN
12 10 (10.31%) WAN
12 10 (10.31%) Service Delivery Management
13 9 (9.28%) Disaster Recovery
14 8 (8.25%) Firewall
14 8 (8.25%) Microsoft
14 8 (8.25%) ServiceNow
14 8 (8.25%) ITIL V2
14 8 (8.25%) Release Management
14 8 (8.25%) Windows Server
15 7 (7.22%) Service Design
15 7 (7.22%) Multichannel Retail

Service Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (6.19%) Microsoft Office
2 4 (4.12%) Microsoft Excel
3 1 (1.03%) Microsoft PowerPoint
3 1 (1.03%) Microsoft Project
3 1 (1.03%) Spreadsheet
Business Applications
1 3 (3.09%) BusinessWorks
Cloud Services
1 7 (7.22%) Office 365
2 1 (1.03%) Salesforce Service Cloud
Communications & Networking
1 10 (10.31%) LAN
1 10 (10.31%) WAN
2 8 (8.25%) Firewall
3 6 (6.19%) CTI
3 6 (6.19%) DNS
3 6 (6.19%) VoIP
3 6 (6.19%) Wireless
4 2 (2.06%) VPN
5 1 (1.03%) Internet
5 1 (1.03%) Network Security
5 1 (1.03%) Unified Communications
Database & Business Intelligence
1 3 (3.09%) PowerCenter
1 3 (3.09%) SQL Server
2 1 (1.03%) MS Access
Development Applications
1 1 (1.03%) JIRA
General
1 24 (24.74%) Finance
2 12 (12.37%) Banking
2 12 (12.37%) Telecoms
3 11 (11.34%) Retail
4 5 (5.15%) Investment Banking
4 5 (5.15%) Law
5 4 (4.12%) Legal
6 2 (2.06%) Advertising
6 2 (2.06%) Back Office
6 2 (2.06%) Games
7 1 (1.03%) Billing
7 1 (1.03%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.03%) Middleware
Miscellaneous
1 12 (12.37%) Data Centre
2 6 (6.19%) IVR
3 5 (5.15%) Analytical Skills
3 5 (5.15%) Mobile App
4 2 (2.06%) Blackberry
4 2 (2.06%) Management Information System
5 1 (1.03%) CMDB
5 1 (1.03%) Computer Science
5 1 (1.03%) Foreign Exchange (FX)
5 1 (1.03%) Photography
5 1 (1.03%) User Experience
5 1 (1.03%) Virtual Team
Operating Systems
1 16 (16.49%) Windows
2 8 (8.25%) Windows Server
3 4 (4.12%) Linux
3 4 (4.12%) Windows 10
4 3 (3.09%) Windows 7
4 3 (3.09%) Windows 8
4 3 (3.09%) Windows Server 2008
5 2 (2.06%) Apple iOS
5 2 (2.06%) Windows Server 2012
6 1 (1.03%) Unix
Processes & Methodologies
1 72 (74.23%) ITIL
2 54 (55.67%) Service Delivery
3 33 (34.02%) Service Management
4 16 (16.49%) ITSM
5 14 (14.43%) Problem Management
6 13 (13.40%) Project Management
7 12 (12.37%) Change Management
8 11 (11.34%) Continuous Improvement
8 11 (11.34%) ITIL V3
8 11 (11.34%) Supplier Management
9 10 (10.31%) Service Delivery Management
10 9 (9.28%) Disaster Recovery
11 8 (8.25%) ITIL V2
11 8 (8.25%) Release Management
12 7 (7.22%) DevOps
12 7 (7.22%) E-Commerce
12 7 (7.22%) Multichannel Retail
12 7 (7.22%) SDLC
12 7 (7.22%) Service Design
13 6 (6.19%) CRM
Programming Languages
1 2 (2.06%) SQL
2 1 (1.03%) C
2 1 (1.03%) Java
Qualifications
1 25 (25.77%) ITIL Certification
2 7 (7.22%) Degree
3 2 (2.06%) CCNA
3 2 (2.06%) Cisco Certification
3 2 (2.06%) MCSE
3 2 (2.06%) Microsoft Certification
4 1 (1.03%) CISA
4 1 (1.03%) CISM
4 1 (1.03%) CISSP
4 1 (1.03%) MCDST
4 1 (1.03%) MCITP
4 1 (1.03%) MCP
4 1 (1.03%) SC Cleared
4 1 (1.03%) Security Cleared
Quality Assurance & Compliance
1 23 (23.71%) SLA
2 5 (5.15%) ISO/IEC 20000
3 3 (3.09%) ISO/IEC 27001
4 1 (1.03%) PMO
System Software
1 7 (7.22%) Active Directory
2 5 (5.15%) VMware Infrastructure
3 3 (3.09%) Terminal Services
4 1 (1.03%) Hyper-V
4 1 (1.03%) XenDesktop
Systems Management
1 3 (3.09%) SCCM
Vendors
1 8 (8.25%) Microsoft
1 8 (8.25%) ServiceNow
2 5 (5.15%) VMware
3 4 (4.12%) Remedy
4 3 (3.09%) Informatica
4 3 (3.09%) MobileIron
4 3 (3.09%) Siebel
4 3 (3.09%) TIBCO
5 2 (2.06%) Citrix
5 2 (2.06%) Oracle
6 1 (1.03%) Google
6 1 (1.03%) HP
6 1 (1.03%) NetApp
6 1 (1.03%) NICE Systems
6 1 (1.03%) Salesforce.com
6 1 (1.03%) SAP
6 1 (1.03%) Xerox
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