Period
to 22 November 2017

The median annual salary for a Service Manager was £57,000 in advertised job vacancies in the City of London during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Central London > City of London
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 238 279 240
Rank change year-on-year +41 -39 -11
Permanent jobs requiring a Service Manager 86 71 186
As % of all permanent IT jobs advertised in the City of London 0.84% 0.61% 1.10%
As % of the Job Titles category 0.89% 0.63% 1.15%
Number of salaries quoted 77 66 162
City of London median annual salary £57,000 £58,750 £55,500
Median salary % change year-on-year -2.98% +5.86% +0.91%
10th Percentile £42,000 £43,125 £32,500
90th Percentile £72,625 £76,250 £80,875
Central London median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9701 11267 16153
% of permanent IT jobs with a recognized job title 94.75% 96.40% 95.79%
Number of salaries quoted 8787 10272 14032
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +1.85%

Service Manager
Job Vacancy Trend in the City of London

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Manager in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the City of London.

Salary trend for Service Manager in the City of London

Service Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Manager in the City of London over the 6 months to 22 November 2017.

Salary histogram for Service Manager in the City of London

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 22 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Manager in the job title.

1 50 (58.14%) ITIL
2 38 (44.19%) Service Delivery
3 35 (40.70%) Service Management
4 27 (31.40%) Finance
5 15 (17.44%) SLA
5 15 (17.44%) People Management
6 13 (15.12%) Root Cause Analysis
7 12 (13.95%) Windows
7 12 (13.95%) Change Management
7 12 (13.95%) ITSM
7 12 (13.95%) Degree
8 10 (11.63%) Computer Science
8 10 (11.63%) Data Security
9 9 (10.47%) ITIL Certification
9 9 (10.47%) Business Intelligence
9 9 (10.47%) Analytics
10 8 (9.30%) ITIL V3
10 8 (9.30%) Data Quality
10 8 (9.30%) Data Centre
10 8 (9.30%) Windows Server
10 8 (9.30%) MCSE
10 8 (9.30%) Microsoft Certification
11 7 (8.14%) Project Management
11 7 (8.14%) Quality Management
11 7 (8.14%) Microsoft
11 7 (8.14%) CCNA
11 7 (8.14%) Active Directory
11 7 (8.14%) Cisco Certification
11 7 (8.14%) MCP
11 7 (8.14%) ERP

Service Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.16%) SharePoint
1 1 (1.16%) SharePoint 2010
1 1 (1.16%) SharePoint 2013
Applications
1 5 (5.81%) Microsoft Excel
2 3 (3.49%) Microsoft Office
2 3 (3.49%) Microsoft PowerPoint
Business Applications
1 5 (5.81%) BusinessWorks
2 4 (4.65%) Remedy ITSM
3 1 (1.16%) Oracle EBS
Cloud Services
1 6 (6.98%) Office 365
2 2 (2.33%) PaaS
2 2 (2.33%) SaaS
Communications & Networking
1 3 (3.49%) LAN
2 2 (2.33%) Internet
2 2 (2.33%) SMS
2 2 (2.33%) WAN
3 1 (1.16%) Firewall
3 1 (1.16%) Intranet
3 1 (1.16%) VPN
Database & Business Intelligence
1 7 (8.14%) QlikView
2 5 (5.81%) PowerCenter
3 2 (2.33%) MS Access
General
1 27 (31.40%) Finance
2 6 (6.98%) Back Office
2 6 (6.98%) Legal
3 3 (3.49%) Banking
3 3 (3.49%) Investment Banking
3 3 (3.49%) Telecoms
4 2 (2.33%) Advertising
5 1 (1.16%) Billing
5 1 (1.16%) Electronics
5 1 (1.16%) Games
5 1 (1.16%) Manufacturing
5 1 (1.16%) Marketing
5 1 (1.16%) Military
5 1 (1.16%) Retail
Miscellaneous
1 10 (11.63%) Computer Science
2 8 (9.30%) Data Centre
3 5 (5.81%) Analytical Skills
3 5 (5.81%) Blackberry
4 4 (4.65%) User Experience
5 3 (3.49%) Management Information System
5 3 (3.49%) Reference Data
5 3 (3.49%) Smartphone
6 2 (2.33%) CMDB
6 2 (2.33%) Driving Licence
7 1 (1.16%) Fat Client
7 1 (1.16%) Social Media
7 1 (1.16%) Thin Client
7 1 (1.16%) Virtual Team
Operating Systems
1 12 (13.95%) Windows
2 8 (9.30%) Windows Server
3 6 (6.98%) Windows 7
4 5 (5.81%) Windows 10
5 4 (4.65%) Windows Server 2008
6 3 (3.49%) Windows 8
7 2 (2.33%) Windows Server 2012
8 1 (1.16%) Apple iOS
8 1 (1.16%) Linux
Processes & Methodologies
1 50 (58.14%) ITIL
2 38 (44.19%) Service Delivery
3 35 (40.70%) Service Management
4 15 (17.44%) People Management
5 13 (15.12%) Root Cause Analysis
6 12 (13.95%) Change Management
6 12 (13.95%) ITSM
7 10 (11.63%) Data Security
8 9 (10.47%) Analytics
8 9 (10.47%) Business Intelligence
9 8 (9.30%) ITIL V3
10 7 (8.14%) Continuous Improvement
10 7 (8.14%) Data Governance
10 7 (8.14%) Data Management
10 7 (8.14%) Data Mapping
10 7 (8.14%) ERP
10 7 (8.14%) Mathematics
10 7 (8.14%) Project Management
10 7 (8.14%) Quality Management
10 7 (8.14%) Trend Analysis
Programming Languages
1 3 (3.49%) SQL
2 1 (1.16%) C
2 1 (1.16%) PowerShell
Qualifications
1 12 (13.95%) Degree
2 9 (10.47%) ITIL Certification
3 8 (9.30%) MCSE
3 8 (9.30%) Microsoft Certification
4 7 (8.14%) CCNA
4 7 (8.14%) Cisco Certification
4 7 (8.14%) MCP
5 5 (5.81%) Computer Science Degree
6 2 (2.33%) DBS Check
6 2 (2.33%) ITIL Foundation Certificate
6 2 (2.33%) SC Cleared
6 2 (2.33%) Security Cleared
7 1 (1.16%) MCDST
7 1 (1.16%) MCITP
Quality Assurance & Compliance
1 15 (17.44%) SLA
2 8 (9.30%) Data Quality
3 5 (5.81%) ISO/IEC 20000
4 4 (4.65%) ISO/IEC 27001
5 2 (2.33%) GDPR
6 1 (1.16%) ISO 22301
System Software
1 7 (8.14%) Active Directory
2 2 (2.33%) Hyper-V
3 1 (1.16%) BitLocker
3 1 (1.16%) Microsoft App-V
3 1 (1.16%) VMware Infrastructure
3 1 (1.16%) XenApp
3 1 (1.16%) XenDesktop
Systems Management
1 7 (8.14%) SCCM
2 4 (4.65%) SCOM
2 4 (4.65%) WhatsUp Gold
3 1 (1.16%) vCenter Server
Vendors
1 7 (8.14%) Microsoft
2 6 (6.98%) ServiceNow
3 5 (5.81%) Informatica
3 5 (5.81%) Remedy
3 5 (5.81%) Siebel
3 5 (5.81%) TIBCO
4 4 (4.65%) AppSense
4 4 (4.65%) BMC
4 4 (4.65%) Mitel
4 4 (4.65%) Snow
4 4 (4.65%) Wyse
5 3 (3.49%) Adobe
6 2 (2.33%) Apple
6 2 (2.33%) Citrix
6 2 (2.33%) Google
7 1 (1.16%) Bloomberg
7 1 (1.16%) Cisco
7 1 (1.16%) Oracle
7 1 (1.16%) Reuters
7 1 (1.16%) VMware