Period
to 10 December 2018

The median annual salary for a Service Manager was £65,000 in advertised job vacancies in the City of London during the 6 months to 10 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Central London > City of London
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 291 232 264
Rank change year-on-year -59 +32 -15
Permanent jobs requiring a Service Manager 51 88 74
As % of all permanent IT jobs advertised in the City of London 0.47% 0.85% 0.65%
As % of the Job Titles category 0.50% 0.90% 0.68%
Number of salaries quoted 45 80 69
City of London median annual salary £65,000 £57,000 £57,500
Median salary % change year-on-year +14.04% -0.87% +4.55%
10th Percentile £41,250 £41,250 £42,500
90th Percentile £82,500 £72,625 £74,000
Central London median annual salary £62,500 £57,000 £60,000
% change year-on-year +9.65% -5.00% +13.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,298 9,770 10,938
% of permanent IT jobs with a recognized job title 95.64% 94.85% 96.49%
Number of salaries quoted 9,249 8,820 9,959
City of London median annual salary £65,000 £60,000 £57,500
Median salary % change year-on-year +8.33% +4.35% +2.68%
10th Percentile £35,000 £35,000 £33,519
90th Percentile £93,750 £93,750 £90,000
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

Service Manager
Job Vacancy Trend in the City of London

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Service Manager in the City of London

Service Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the City of London.

Salary trend for Service Manager in the City of London

Service Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Manager in the City of London over the 6 months to 10 December 2018.

Salary histogram for Service Manager in the City of London

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 10 December 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Manager in the job title.

1 30 (58.82%) Service Delivery
2 23 (45.10%) ITIL
3 19 (37.25%) Windows
4 17 (33.33%) Finance
5 14 (27.45%) SLA
5 14 (27.45%) Active Directory
6 13 (25.49%) SQL
7 12 (23.53%) Service Management
8 11 (21.57%) Agile Software Development
8 11 (21.57%) Windows Server
9 10 (19.61%) ITSM
9 10 (19.61%) MPLS
9 10 (19.61%) Project Management
9 10 (19.61%) LAN
9 10 (19.61%) WLAN
9 10 (19.61%) QA
9 10 (19.61%) Microsoft Azure
9 10 (19.61%) Amazon AWS
9 10 (19.61%) BYOD
10 9 (17.65%) Matrix Management
10 9 (17.65%) Microsoft Office
10 9 (17.65%) Banking
11 8 (15.69%) Microsoft
11 8 (15.69%) DevOps
11 8 (15.69%) Collaborative Working
12 7 (13.73%) Telecoms
13 6 (11.76%) Stakeholder Management
13 6 (11.76%) Change Management
13 6 (11.76%) Windows 10
14 5 (9.80%) Software Delivery

Service Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.96%) CMS
Applications
1 9 (17.65%) Microsoft Office
2 1 (1.96%) Microsoft Excel
2 1 (1.96%) Microsoft PowerPoint
Cloud Services
1 10 (19.61%) Amazon AWS
1 10 (19.61%) Microsoft Azure
2 4 (7.84%) Office 365
3 2 (3.92%) SaaS
Communications & Networking
1 10 (19.61%) LAN
1 10 (19.61%) MPLS
1 10 (19.61%) WLAN
2 2 (3.92%) Firewall
2 2 (3.92%) VoIP
2 2 (3.92%) VPN
3 1 (1.96%) TCP/IP
3 1 (1.96%) Wireless
Database & Business Intelligence
1 1 (1.96%) SQL Server
Development Applications
1 1 (1.96%) Hudson
General
1 17 (33.33%) Finance
2 9 (17.65%) Banking
3 7 (13.73%) Telecoms
4 4 (7.84%) Retail
5 2 (3.92%) Advertising
5 2 (3.92%) Billing
5 2 (3.92%) Law
5 2 (3.92%) Legal
Miscellaneous
1 10 (19.61%) BYOD
2 5 (9.80%) Analytical Skills
3 4 (7.84%) Fintech
4 3 (5.88%) Blackberry
5 2 (3.92%) Microsoft Licensing
6 1 (1.96%) CMDB
6 1 (1.96%) iPhone
6 1 (1.96%) Mainframe
6 1 (1.96%) Management Information System
6 1 (1.96%) Mobile App
6 1 (1.96%) Mobile Banking
6 1 (1.96%) Online Banking
6 1 (1.96%) User Experience
6 1 (1.96%) Video Conferencing
6 1 (1.96%) Virtual Team
Operating Systems
1 19 (37.25%) Windows
2 11 (21.57%) Windows Server
3 6 (11.76%) Windows 10
4 4 (7.84%) Windows 7
5 1 (1.96%) Apple iOS
5 1 (1.96%) Linux
5 1 (1.96%) Mac OS
5 1 (1.96%) Mac OS X
5 1 (1.96%) Mac OS X Server
Processes & Methodologies
1 30 (58.82%) Service Delivery
2 23 (45.10%) ITIL
3 12 (23.53%) Service Management
4 11 (21.57%) Agile Software Development
5 10 (19.61%) ITSM
5 10 (19.61%) Project Management
6 9 (17.65%) Matrix Management
7 8 (15.69%) Collaborative Working
7 8 (15.69%) DevOps
8 6 (11.76%) Change Management
8 6 (11.76%) Stakeholder Management
9 5 (9.80%) Scrum
9 5 (9.80%) Software Delivery
10 4 (7.84%) Analytics
10 4 (7.84%) Business Analysis
10 4 (7.84%) Business Development
10 4 (7.84%) Coaching
10 4 (7.84%) Configuration Management
10 4 (7.84%) ITIL V3
10 4 (7.84%) Mentoring
Programming Languages
1 13 (25.49%) SQL
Qualifications
1 3 (5.88%) DBS Check
1 3 (5.88%) ITIL Certification
1 3 (5.88%) Security Cleared
2 1 (1.96%) Computer Science Degree
2 1 (1.96%) Degree
2 1 (1.96%) SC Cleared
Quality Assurance & Compliance
1 14 (27.45%) SLA
2 10 (19.61%) QA
3 3 (5.88%) ISO/IEC 20000
4 2 (3.92%) GDPR
System Software
1 14 (27.45%) Active Directory
Vendors
1 8 (15.69%) Microsoft
2 2 (3.92%) iManage
2 2 (3.92%) Sun
3 1 (1.96%) AppDynamics
3 1 (1.96%) Ivanti
3 1 (1.96%) MobileIron
3 1 (1.96%) Pega
3 1 (1.96%) SAP
3 1 (1.96%) Splunk