Customer-Centricity Jobs in the East of England

Customer-Centric
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Customer-Centricity skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centricity over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 154 176 135
Rank change year-on-year +22 -41 +53
Permanent jobs citing Customer-Centricity 19 37 98
As % of all permanent jobs advertised in the East of England 0.58% 0.60% 1.84%
As % of the Processes & Methodologies category 0.62% 0.75% 1.94%
Number of salaries quoted 3 26 39
10th Percentile - £25,500 £35,900
25th Percentile £38,750 £27,000 £67,500
Median annual salary (50th Percentile) £42,500 £32,875 £70,600
Median % change year-on-year +29.28% -53.43% +98.25%
75th Percentile £51,875 £57,313 £78,750
90th Percentile £55,250 £64,375 £85,000
England median annual salary £55,000 £46,958 £70,000
% change year-on-year +17.13% -32.92% +3.70%

All Process and Methodology Skills
East of England

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,082 4,936 5,053
As % of all permanent jobs advertised in the East of England 93.85% 80.60% 94.98%
Number of salaries quoted 1,496 3,704 2,184
10th Percentile £28,125 £25,809 £26,750
25th Percentile £37,574 £32,500 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £55,000
Median % change year-on-year +5.00% -9.09% +10.00%
75th Percentile £66,250 £65,000 £68,750
90th Percentile £77,000 £76,250 £83,750
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Customer-Centricity
Job Vacancy Trend in the East of England

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer-Centricity in the East of England.

Salary trend for Customer-Centricity in the East of England

Customer-Centricity
Salary Histogram in the East of England

Salary distribution for jobs citing Customer-Centricity in the East of England over the 6 months to 11 May 2025.

Salary histogram for Customer-Centricity in the East of England

Customer-Centricity
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the East of England region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +25 6 - - 4
Hertfordshire +31 5 £55,000 +65.41% 11
Cambridgeshire +38 4 £42,500 +93.18% 12
Bedfordshire -15 2 - - 4
Suffolk -23 2 - - 6
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.53%) Microsoft Excel
1 2 (10.53%) Microsoft Office
Business Applications
1 3 (15.79%) NetSuite
Cloud Services
1 3 (15.79%) Boomi
General
1 9 (47.37%) Social Skills
2 7 (36.84%) Analytical Skills
3 2 (10.53%) Inclusion and Diversity
4 1 (5.26%) Manufacturing
4 1 (5.26%) Retail
Job Titles
1 5 (26.32%) Analyst
1 5 (26.32%) Logistics Analyst
1 5 (26.32%) Logistics Specialist
1 5 (26.32%) Process Analyst
2 4 (21.05%) IT Manager
3 2 (10.53%) Developer
3 2 (10.53%) Lead
3 2 (10.53%) NetSuite Developer
3 2 (10.53%) Project Manager
3 2 (10.53%) Team Leader
4 1 (5.26%) Administrator
4 1 (5.26%) Architect
4 1 (5.26%) Audio Visual Administrator
4 1 (5.26%) Infrastructure Team Leader
Miscellaneous
1 2 (10.53%) Life Science
1 2 (10.53%) Management Information System
2 1 (5.26%) EPoS
Operating Systems
1 1 (5.26%) Windows
1 1 (5.26%) Windows 7
1 1 (5.26%) Windows Server
Processes & Methodologies
1 9 (47.37%) Problem-Solving
2 6 (31.58%) Coaching
3 5 (26.32%) Customer Experience
3 5 (26.32%) Data Science
3 5 (26.32%) Logistics
3 5 (26.32%) User Experience
4 4 (21.05%) Computer Science
4 4 (21.05%) Continuous Improvement
4 4 (21.05%) Project Management
5 3 (15.79%) Customer Service
5 3 (15.79%) ERP
6 2 (10.53%) Agile
6 2 (10.53%) Artificial Intelligence
6 2 (10.53%) Business Case
6 2 (10.53%) Customer Requirements
6 2 (10.53%) Physics
6 2 (10.53%) Roadmaps
6 2 (10.53%) Tech Ops
7 1 (5.26%) Change Control
7 1 (5.26%) Trend Analysis
Programming Languages
1 5 (26.32%) SQL
Qualifications
1 6 (31.58%) Degree
2 4 (21.05%) Computer Science Degree
3 1 (5.26%) PhD
3 1 (5.26%) Six Sigma Green Belt
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 1 (5.26%) Hyper-V
1 1 (5.26%) VMware Infrastructure
Vendors
1 2 (10.53%) Microsoft
2 1 (5.26%) VMware