Customer Service Jobs in Lincolnshire

Customer Service
East Midlands > Lincolnshire

The table below provides summary statistics for permanent job vacancies advertised in Lincolnshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 23 April 2025, comparing them to the same period in the previous two years.

6 months to
23 Apr 2025
Same period 2024 Same period 2023
Rank 10 34 34
Rank change year-on-year +24 0 -4
Permanent jobs citing Customer Service 34 24 8
As % of all permanent jobs advertised in Lincolnshire 13.18% 4.33% 3.38%
As % of the Processes & Methodologies category 13.82% 5.97% 3.49%
Number of salaries quoted 27 22 7
10th Percentile £24,945 - £26,400
25th Percentile £25,267 £25,000 -
Median annual salary (50th Percentile) £27,000 £27,500 £27,000
Median % change year-on-year -1.82% +1.85% -10.00%
75th Percentile £33,528 £39,938 £67,500
90th Percentile £61,750 £42,500 -
East Midlands median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% -1.59%

All Process and Methodology Skills
Lincolnshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lincolnshire.

Permanent vacancies with a requirement for process or methodology skills 246 402 229
As % of all permanent jobs advertised in Lincolnshire 95.35% 72.56% 96.62%
Number of salaries quoted 127 361 83
10th Percentile £25,500 £27,500 £27,000
25th Percentile £32,500 £31,750 £34,000
Median annual salary (50th Percentile) £40,101 £40,000 £50,000
Median % change year-on-year +0.25% -20.00% -7.41%
75th Percentile £53,125 £52,500 £67,500
90th Percentile £68,000 £57,500 £71,250
East Midlands median annual salary £45,000 £45,000 £50,000
% change year-on-year - -10.00% +5.26%

Customer Service
Job Vacancy Trend in Lincolnshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Lincolnshire.

Job vacancy trend for Customer Service in Lincolnshire

Customer Service
Salary Trend in Lincolnshire

3-month moving average salary quoted in jobs citing Customer Service in Lincolnshire.

Salary trend for Customer Service in Lincolnshire

Customer Service
Salary Histogram in Lincolnshire

Salary distribution for jobs citing Customer Service in Lincolnshire over the 6 months to 23 April 2025.

Salary histogram for Customer Service in Lincolnshire

Customer Service
Job Locations in Lincolnshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Lincolnshire region over the 6 months to 23 April 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lincoln -6 19 £25,759 +3.03% 5
Scunthorpe +13 3 £24,763 -9.95% 1
Grimsby +14 2 £52,500 +31.25% 1
Grantham - 1 £28,306 -
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Lincolnshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 3 (8.82%) Oracle Applications
Cloud Services
1 3 (8.82%) Microsoft 365
Communications & Networking
1 7 (20.59%) Broadband
Database & Business Intelligence
1 3 (8.82%) Oracle BI Publisher
1 3 (8.82%) Oracle Reports
Development Applications
1 3 (8.82%) Oracle Forms
General
1 17 (50.00%) Social Skills
2 7 (20.59%) Banking
2 7 (20.59%) Games
3 3 (8.82%) Law
4 2 (5.88%) Analytical Skills
4 2 (5.88%) Pharmaceutical
4 2 (5.88%) Retail
5 1 (2.94%) Finance
5 1 (2.94%) Organisational Skills
Job Titles
1 12 (35.29%) IT Support
2 7 (20.59%) Customer Service Advisor
3 5 (14.71%) 1st Line Support
3 5 (14.71%) 1st Line Support Technician
3 5 (14.71%) Support Technician
4 3 (8.82%) Applications Developer
4 3 (8.82%) Developer
4 3 (8.82%) IT Engineer
4 3 (8.82%) IT Support Engineer
4 3 (8.82%) Oracle Applications Developer
4 3 (8.82%) Oracle Developer
4 3 (8.82%) Oracle HRMS Developer
4 3 (8.82%) Support Engineer
5 2 (5.88%) Coordinator
5 2 (5.88%) ERP Developer
5 2 (5.88%) IT Manager
5 2 (5.88%) Lead
5 2 (5.88%) Project Coordinator
6 1 (2.94%) IT Support Manager
6 1 (2.94%) Support Manager
Miscellaneous
1 10 (29.41%) Driving Licence
2 3 (8.82%) Social Media
3 2 (5.88%) Onboarding
Processes & Methodologies
1 26 (76.47%) Problem-Solving
2 7 (20.59%) Asset Management
2 7 (20.59%) Collaborative Working
2 7 (20.59%) Decision-Making
3 6 (17.65%) Customer Experience
3 6 (17.65%) ITIL
4 5 (14.71%) Project Management
5 4 (11.76%) Service Delivery
5 4 (11.76%) Service Management
6 3 (8.82%) Business Intelligence
6 3 (8.82%) Dashboard Development
6 3 (8.82%) Data Analysis
6 3 (8.82%) ERP
6 3 (8.82%) Mathematics
7 2 (5.88%) Computer Science
7 2 (5.88%) Continuous Improvement
7 2 (5.88%) Critical Thinking
7 2 (5.88%) OpenUP
7 2 (5.88%) Technical Leadership
7 2 (5.88%) Time Management
Programming Languages
1 3 (8.82%) PL/SQL
1 3 (8.82%) SQL
Qualifications
1 3 (8.82%) DBS Check
2 2 (5.88%) Degree
3 1 (2.94%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.88%) SLA
System Software
1 7 (20.59%) Active Directory
Vendors
1 7 (20.59%) BT
2 3 (8.82%) Microsoft
2 3 (8.82%) Oracle
3 1 (2.94%) SAP