Customer Service Job Trends in Lincolnshire

Customer Service
East Midlands > Lincolnshire

The table below provides summary statistics and salary benchmarking for jobs advertised in Lincolnshire requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 16 May 2026, with comparisons to the same periods in the previous two years.

6 months to
16 May 2026
Same period 2025 Same period 2024
Rank 29 3 35
Rank change year-on-year -26 +32 0
Permanent jobs citing Customer Service 23 39 25
As % of all permanent jobs in Lincolnshire 3.17% 26.53% 4.50%
As % of the Processes & Methodologies category 4.83% 27.66% 6.36%
Number of salaries quoted 10 27 23
10th Percentile £28,440 £24,461 -
25th Percentile £30,000 £25,267 £25,000
Median annual salary (50th Percentile) £43,000 £27,000 £27,500
Median % change year-on-year +59.26% -1.82% +1.85%
75th Percentile £57,000 £33,528 £37,375
90th Percentile - £56,750 £42,500
East Midlands median annual salary £28,500 £27,500 £29,000
% change year-on-year +3.64% -5.17% -6.45%

All Process & Methodology Skills
Lincolnshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Lincolnshire.

Permanent vacancies with a requirement for process or methodology skills 476 141 393
As % of all permanent jobs advertised in Lincolnshire 65.66% 95.92% 70.68%
Number of salaries quoted 294 95 351
10th Percentile £28,000 £25,267 £27,500
25th Percentile £31,250 £26,750 £31,750
Median annual salary (50th Percentile) £45,000 £40,000 £40,000
Median % change year-on-year +12.50% - -15.79%
75th Percentile £60,000 £51,250 £52,500
90th Percentile £85,000 £73,250 £57,500
East Midlands median annual salary £45,000 £43,500 £44,881
% change year-on-year +3.45% -3.08% -10.24%

Customer Service
Job Vacancy Trend in Lincolnshire

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Lincolnshire.

Customer Service job vacancy trend in Lincolnshire

Customer Service
Salary Trend in Lincolnshire

Salary distribution trend for jobs in Lincolnshire citing Customer Service.

Salary distribution trend for jobs in Lincolnshire citing Customer Service

Customer Service
Salary Histogram in Lincolnshire

Salary distribution for jobs citing Customer Service in Lincolnshire over the 6 months to 16 May 2026.

Salary histogram for Customer Service in Lincolnshire

Customer Service
Job Locations in Lincolnshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Lincolnshire region over the 6 months to 16 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Grantham +4 9 £56,000 +52.78%
Lincoln -33 4 £28,680 +9.26% 11
Grimsby -2 3 £30,000 -42.86%
Stamford -4 2 - -
Spalding - 1 £29,000 -
Customer Service
East Midlands

Customer Service
Co-Occurring Skills & Capabilities in Lincolnshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 9 (39.13%) SaaS
2 2 (8.70%) Azure
3 1 (4.35%) Copilot Studio
3 1 (4.35%) Dynamics 365
3 1 (4.35%) Entra ID
3 1 (4.35%) Microsoft 365
3 1 (4.35%) Microsoft Copilot
3 1 (4.35%) Power Automate
Communications & Networking
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
1 1 (4.35%) Wireless
Database & Business Intelligence
1 6 (26.09%) MySQL
General
1 13 (56.52%) Retail
2 7 (30.43%) Social Skills
3 5 (21.74%) Inclusion and Diversity
4 2 (8.70%) Finance
5 1 (4.35%) Legal
5 1 (4.35%) Marketing
5 1 (4.35%) Military
Job Titles
1 9 (39.13%) ERP Manager
1 9 (39.13%) Service Manager
2 6 (26.09%) Customer Support Manager
2 6 (26.09%) Delivery Manager
2 6 (26.09%) ERP Support
2 6 (26.09%) Service Delivery Manager
2 6 (26.09%) Service Support Manager
2 6 (26.09%) Support Manager
2 6 (26.09%) Technical Support
3 3 (13.04%) Business Development Executive
3 3 (13.04%) Customer Services Manager
4 2 (8.70%) Analyst
4 2 (8.70%) IT Support
5 1 (4.35%) 2nd Line Support
5 1 (4.35%) Consultant
5 1 (4.35%) Service Analyst
5 1 (4.35%) Support Analyst
5 1 (4.35%) Support Engineer
5 1 (4.35%) Systems Engineer
5 1 (4.35%) Systems Support
Miscellaneous
1 9 (39.13%) Onboarding
2 4 (17.39%) EPoS
3 2 (8.70%) Self-Motivation
4 1 (4.35%) IVR
4 1 (4.35%) Web Conferencing
Operating Systems
1 6 (26.09%) Debian
1 6 (26.09%) Linux
2 2 (8.70%) Windows
3 1 (4.35%) Windows 10
Processes & Methodologies
1 10 (43.48%) CRM
1 10 (43.48%) Customer Experience
2 9 (39.13%) B2B
2 9 (39.13%) Client Onboarding
2 9 (39.13%) Customer Retention
2 9 (39.13%) Data Privacy
2 9 (39.13%) ERP
2 9 (39.13%) Multichannel Retail
3 6 (26.09%) Problem-Solving
3 6 (26.09%) Service Delivery
3 6 (26.09%) Time Management
4 3 (13.04%) Business Development
5 2 (8.70%) Line Management
6 1 (4.35%) AI
6 1 (4.35%) Identity Management
6 1 (4.35%) ITIL
6 1 (4.35%) ITSM
6 1 (4.35%) Problem Management
6 1 (4.35%) Process Improvement
6 1 (4.35%) Ticket Management
Programming Languages
1 1 (4.35%) PowerShell
1 1 (4.35%) Python
Qualifications
1 1 (4.35%) DBS Check
1 1 (4.35%) Degree
1 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.35%) Accessibility
1 1 (4.35%) GDPR
1 1 (4.35%) SLA
System Software
1 1 (4.35%) Active Directory
Vendors
1 3 (13.04%) Microsoft
2 1 (4.35%) HP
2 1 (4.35%) iManage
2 1 (4.35%) Salesforce