Incident and Problem Analyst Job Trends in London

Incident & Problem Analyst
England > London

The median Incident & Problem Analyst salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 1 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 390 420 432
Rank change year-on-year +30 +12 -
Permanent jobs requiring an Incident and Problem Analyst 5 5 4
As % of all permanent jobs in London 0.036% 0.032% 0.023%
As % of the Job Titles category 0.040% 0.034% 0.024%
Number of salaries quoted 4 3 0
10th Percentile £30,750 £51,500 -
25th Percentile £31,875 £51,875 -
Median annual salary (50th Percentile) £37,500 £55,000 -
Median % change year-on-year -31.82% - -
75th Percentile £45,125 £58,750 -
90th Percentile £54,350 £59,500 -
England median annual salary £37,500 £55,000 £29,000
% change year-on-year -31.82% +89.66% -

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,453 14,685 16,817
% of permanent jobs with a recognized job title 90.81% 92.97% 95.16%
Number of salaries quoted 8,230 8,588 13,582
10th Percentile £35,750 £42,500 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £96,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Incident and Problem Analyst
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Incident and Problem Analyst' in the job title relative to all permanent IT jobs advertised in London.

Incident and Problem Analyst job vacancy trend in London

Incident and Problem Analyst
Salary Trend in London

Salary distribution trend for Incident and Problem Analyst job vacancies in London.

Salary distribution trend for Incident and Problem Analyst job vacancies in London

Incident and Problem Analyst
Salary Histogram in London

Salary distribution for jobs citing Incident and Problem Analyst in London over the 6 months to 1 January 2026.

Salary histogram for Incident and Problem Analyst in London

Incident and Problem Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Analyst within the London region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London - 1 £59,000 -
Incident and Problem Analyst
England

Incident and Problem Analyst Skill Set
Top 17 Co-Occurring Skills & Capabilities in London

For the 6 months to 1 January 2026, Incident and Problem Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Incident and Problem Analyst in the job title.

1 5 (100.00%) BMC
1 5 (100.00%) ITIL
1 5 (100.00%) ITSM
1 5 (100.00%) Problem Management
1 5 (100.00%) Remedy
1 5 (100.00%) Remedy ITSM
1 5 (100.00%) Service Management
1 5 (100.00%) ServiceNow
2 4 (80.00%) Cost Optimisation
2 4 (80.00%) Incident Management
2 4 (80.00%) Proactive Management
2 4 (80.00%) Service Delivery
3 1 (20.00%) Change Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Impact Assessments
3 1 (20.00%) Incident Response
3 1 (20.00%) Stakeholder Engagement

Incident and Problem Analyst Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 5 (100.00%) Remedy ITSM
General
1 5 (100.00%) Analytical Skills
1 5 (100.00%) Social Skills
2 4 (80.00%) Finance
3 1 (20.00%) Documentation Skills
3 1 (20.00%) Law
3 1 (20.00%) Legal
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) ITSM
1 5 (100.00%) Problem Management
1 5 (100.00%) Service Management
2 4 (80.00%) Cost Optimisation
2 4 (80.00%) Incident Management
2 4 (80.00%) Proactive Management
2 4 (80.00%) Service Delivery
3 1 (20.00%) Change Management
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Impact Assessments
3 1 (20.00%) Incident Response
3 1 (20.00%) Stakeholder Engagement
Vendors
1 5 (100.00%) BMC
1 5 (100.00%) Remedy
1 5 (100.00%) ServiceNow