Period
to 15 November 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 15 November 2019 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
England > London
6 months to
15 Nov 2019
Same period 2018 Same period 2017
Rank 670 738 735
Rank change year-on-year +68 -3 +60
Permanent jobs citing Remedy ITSM 62 71 125
As % of all permanent IT jobs advertised in London 0.11% 0.11% 0.17%
As % of the Business Applications category 2.00% 1.65% 2.02%
Number of salaries quoted 47 55 62
London median annual salary £30,000 £45,000 £45,000
Median salary % change year-on-year -33.33% - +17.65%
10th Percentile £25,900 £24,450 £28,500
90th Percentile £56,250 £70,750 £83,625
England median annual salary £42,500 £40,000 £45,000
% change year-on-year +6.25% -11.11% +12.50%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for business application skills.

All Business Application Skills
London
Permanent vacancies with a requirement for business application skills 3,094 4,301 6,198
As % of all permanent IT jobs advertised in London 5.66% 6.40% 8.19%
Number of salaries quoted 2,316 3,365 4,664
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,957 £35,000 £36,250
90th Percentile £97,500 £90,000 £85,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Remedy ITSM
Job Vacancy Trend in London

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in London.

Job vacancy trend for Remedy ITSM in London

Remedy ITSM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in London.

Salary trend for Remedy ITSM in London

Remedy ITSM
Salary Histogram in London

The salary distribution of IT jobs citing Remedy ITSM in London over the 6 months to 15 November 2019.

Salary histogram for Remedy ITSM in London

Remedy ITSM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the London region over the 6 months to 15 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +32 16 £30,000 +15.38%
South London +6 8 £42,500 +54.55% 3
Remedy ITSM
England

For the 6 months to 15 November 2019, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Remedy ITSM.

1 62 (100.00%) Remedy
2 53 (85.48%) ITSM
3 39 (62.90%) ITIL
4 37 (59.68%) Microsoft
5 36 (58.06%) Windows
6 31 (50.00%) ServiceNow
7 29 (46.77%) Active Directory
8 25 (40.32%) Finance
9 24 (38.71%) Banking
9 24 (38.71%) ITIL V3
10 21 (33.87%) Office 365
11 17 (27.42%) Microsoft Excel
12 16 (25.81%) Service Management
13 15 (24.19%) SLA
14 14 (22.58%) Microsoft PowerPoint
14 14 (22.58%) Windows 10
15 13 (20.97%) Incident Management
15 13 (20.97%) ITIL Certification
16 12 (19.35%) Workflow
16 12 (19.35%) Windows 7
17 11 (17.74%) Microsoft Office
17 11 (17.74%) Line Management
17 11 (17.74%) Coaching
17 11 (17.74%) Creative Thinking
18 10 (16.13%) BMC
18 10 (16.13%) Service Delivery
18 10 (16.13%) Problem Management
18 10 (16.13%) Release Management
19 8 (12.90%) HP
20 7 (11.29%) Time Management

Remedy ITSM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.06%) Exchange Server 2010
1 5 (8.06%) MS Exchange
1 5 (8.06%) SharePoint
1 5 (8.06%) Skype for Business
2 3 (4.84%) Blackberry Enterprise Server
3 1 (1.61%) CMS
Applications
1 17 (27.42%) Microsoft Excel
2 14 (22.58%) Microsoft PowerPoint
3 11 (17.74%) Microsoft Office
4 1 (1.61%) Adobe Premiere
Cloud Services
1 21 (33.87%) Office 365
2 5 (8.06%) OneDrive
3 2 (3.23%) Azure
3 2 (3.23%) SaaS
4 1 (1.61%) Akamai
4 1 (1.61%) Apigee
4 1 (1.61%) AWS
4 1 (1.61%) Azure Active Directory
Communications & Networking
1 5 (8.06%) Skype
2 3 (4.84%) VoIP
3 2 (3.23%) Firewall
3 2 (3.23%) SSL
4 1 (1.61%) DNS
4 1 (1.61%) Intrusion Detection
4 1 (1.61%) SMTP
4 1 (1.61%) Softphone
4 1 (1.61%) TCP/IP
4 1 (1.61%) Unified Communications
4 1 (1.61%) VPN
4 1 (1.61%) WebEx
Database & Business Intelligence
1 2 (3.23%) Data Warehouse
1 2 (3.23%) SQL Server Analysis Services
1 2 (3.23%) SQL Server Integration Services
2 1 (1.61%) DB2
2 1 (1.61%) MongoDB
General
1 25 (40.32%) Finance
2 24 (38.71%) Banking
3 2 (3.23%) Advertising
3 2 (3.23%) German Language
4 1 (1.61%) Legal
4 1 (1.61%) Manufacturing
Job Titles
1 16 (25.81%) Desktop Support
2 15 (24.19%) Support Engineer
3 14 (22.58%) Desktop Engineer
4 13 (20.97%) Desktop Support Engineer
5 12 (19.35%) Analyst
5 12 (19.35%) Service Analyst
6 9 (14.52%) 2nd Line Engineer
6 9 (14.52%) Service Manager
7 8 (12.90%) Team Leader
8 7 (11.29%) Desktop Team Leader
9 6 (9.68%) ITIL Service Analyst
9 6 (9.68%) Service Desk Team Leader
9 6 (9.68%) Service Management Analyst
10 5 (8.06%) Finance Manager
10 5 (8.06%) IT Analyst
10 5 (8.06%) IT Services Manager
10 5 (8.06%) ITIL Manager
10 5 (8.06%) ITIL Service Delivery Manager
10 5 (8.06%) ITIL Service Manager
10 5 (8.06%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 1 (1.61%) Ajax
1 1 (1.61%) CSS
1 1 (1.61%) HTML
1 1 (1.61%) LDAP
1 1 (1.61%) SOAP
1 1 (1.61%) Web Services
1 1 (1.61%) XML
Miscellaneous
1 5 (8.06%) Smartphone
2 3 (4.84%) CMDB
3 2 (3.23%) Analytical Skills
3 2 (3.23%) Security Operations Centre
3 2 (3.23%) Virtual Team
4 1 (1.61%) Management Information System
4 1 (1.61%) Video Conferencing
Operating Systems
1 36 (58.06%) Windows
2 14 (22.58%) Windows 10
3 12 (19.35%) Windows 7
4 4 (6.45%) Windows 8
5 3 (4.84%) Windows Server
6 2 (3.23%) Linux
6 2 (3.23%) Unix
7 1 (1.61%) Android
7 1 (1.61%) Apple iOS
7 1 (1.61%) Solaris
Processes & Methodologies
1 53 (85.48%) ITSM
2 39 (62.90%) ITIL
3 24 (38.71%) ITIL V3
4 16 (25.81%) Service Management
5 13 (20.97%) Incident Management
6 12 (19.35%) Workflow
7 11 (17.74%) Coaching
7 11 (17.74%) Creative Thinking
7 11 (17.74%) Line Management
8 10 (16.13%) Problem Management
8 10 (16.13%) Release Management
8 10 (16.13%) Service Delivery
9 7 (11.29%) Problem-Solving
9 7 (11.29%) Time Management
10 5 (8.06%) Break/Fix
10 5 (8.06%) Mobile Device Management
10 5 (8.06%) Patch Management
10 5 (8.06%) Project Planning
11 4 (6.45%) Stakeholder Management
12 3 (4.84%) PRINCE2
Programming Languages
1 1 (1.61%) Java
1 1 (1.61%) JavaScript
1 1 (1.61%) Perl
1 1 (1.61%) Shell Script
1 1 (1.61%) SQL
Qualifications
1 13 (20.97%) ITIL Certification
2 3 (4.84%) MCP
2 3 (4.84%) Microsoft Certification
3 2 (3.23%) Degree
3 2 (3.23%) GIAC
3 2 (3.23%) MCDST
4 1 (1.61%) ECSA
4 1 (1.61%) GCIA
4 1 (1.61%) GCIH
4 1 (1.61%) SANS
Quality Assurance & Compliance
1 15 (24.19%) SLA
2 1 (1.61%) GDPR
2 1 (1.61%) PCI DSS
2 1 (1.61%) Sarbanes-Oxley
System Software
1 29 (46.77%) Active Directory
2 5 (8.06%) XenApp
3 3 (4.84%) Terminal Services
Systems Management
1 6 (9.68%) SCCM
2 1 (1.61%) CASB
2 1 (1.61%) Computer Incident Response Team
2 1 (1.61%) CSIRT
2 1 (1.61%) HP UCMDB
2 1 (1.61%) Microsoft Intune
2 1 (1.61%) RSA enVision
Vendors
1 62 (100.00%) Remedy
2 37 (59.68%) Microsoft
3 31 (50.00%) ServiceNow
4 10 (16.13%) BMC
5 8 (12.90%) HP
6 5 (8.06%) Apple
6 5 (8.06%) Citrix
6 5 (8.06%) Dell
7 4 (6.45%) MobileIron
8 3 (4.84%) Oracle
9 2 (3.23%) Adobe
9 2 (3.23%) Cisco
9 2 (3.23%) Splunk
10 1 (1.61%) ArcSight
10 1 (1.61%) Freshdesk
10 1 (1.61%) IBM
10 1 (1.61%) Juniper
10 1 (1.61%) Palo Alto
10 1 (1.61%) Polycom