Period
to 24 May 2019

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 24 May 2019 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
England > London
6 months to
24 May 2019
Same period 2018 Same period 2017
Rank 709 726 737
Rank change year-on-year +17 +11 +71
Permanent jobs citing Remedy ITSM 36 92 94
As % of all permanent IT jobs advertised in London 0.061% 0.13% 0.14%
As % of the Business Applications category 1.00% 1.82% 1.94%
Number of salaries quoted 20 57 53
London median annual salary £48,750 £50,000 £50,000
Median salary % change year-on-year -2.50% - -2.44%
10th Percentile £23,850 £25,450 £28,500
90th Percentile £82,500 £75,000 £88,750
England median annual salary £45,000 £48,000 £50,000
% change year-on-year -6.25% -4.00% +1.52%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for business application skills.

All Business Application Skills
London
Permanent vacancies with a requirement for business application skills 3,589 5,057 4,855
As % of all permanent IT jobs advertised in London 6.11% 7.30% 7.10%
Number of salaries quoted 2,478 3,859 3,841
London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £36,000 £33,750
90th Percentile £91,250 £91,300 £87,500
England median annual salary £52,500 £53,000 £50,000
% change year-on-year -0.94% +6.00% -

Remedy ITSM
Job Vacancy Trend in London

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in London.

Job vacancy trend for Remedy ITSM in London

Remedy ITSM
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in London.

Salary trend for Remedy ITSM in London

Remedy ITSM
Salary Histogram in London

The salary distribution of IT jobs citing Remedy ITSM in London over the 6 months to 24 May 2019.

Salary histogram for Remedy ITSM in London

Remedy ITSM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the London region over the 6 months to 24 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +29 7 £71,250 +29.55%
West London +27 4 £45,000 -18.18%
South London - 3 £52,500 -
Remedy ITSM
England

For the 6 months to 24 May 2019, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Remedy ITSM.

1 36 (100.00%) Remedy
2 33 (91.67%) ITSM
3 28 (77.78%) ITIL
4 16 (44.44%) Windows
5 15 (41.67%) ServiceNow
6 14 (38.89%) Active Directory
7 13 (36.11%) Microsoft
8 12 (33.33%) BMC
9 11 (30.56%) Microsoft Office
10 10 (27.78%) Service Management
10 10 (27.78%) Windows 10
11 9 (25.00%) Windows 7
11 9 (25.00%) ITIL Certification
11 9 (25.00%) Asset Management
12 8 (22.22%) Software Asset Management
12 8 (22.22%) Presales
13 7 (19.44%) Linux
14 6 (16.67%) Apple
14 6 (16.67%) Incident Management
14 6 (16.67%) Marketing
14 6 (16.67%) Telecoms
14 6 (16.67%) Workflow
14 6 (16.67%) Windows Server
14 6 (16.67%) Patch Management
14 6 (16.67%) Workshop Facilitation
14 6 (16.67%) Analytical Skills
14 6 (16.67%) Microsoft Azure
14 6 (16.67%) Office 365
15 5 (13.89%) ITIL V3
15 5 (13.89%) Mentoring

Remedy ITSM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) Exchange Server 2010
1 3 (8.33%) MS Exchange
2 2 (5.56%) Blackberry Enterprise Server
3 1 (2.78%) CMS
Applications
1 11 (30.56%) Microsoft Office
2 4 (11.11%) Microsoft Excel
2 4 (11.11%) Microsoft PowerPoint
3 1 (2.78%) Adobe Premiere
Business Applications
1 1 (2.78%) Remedy AR System
Cloud Services
1 6 (16.67%) Microsoft Azure
1 6 (16.67%) Office 365
2 3 (8.33%) Azure Active Directory
2 3 (8.33%) SaaS
3 1 (2.78%) Akamai
3 1 (2.78%) Amazon AWS
3 1 (2.78%) Apigee
Communications & Networking
1 5 (13.89%) Internet
2 4 (11.11%) Remote Desktop
2 4 (11.11%) TCP/IP
2 4 (11.11%) VPN
3 3 (8.33%) Firewall
3 3 (8.33%) LAN
3 3 (8.33%) Softphone
3 3 (8.33%) Unified Communications
4 2 (5.56%) DHCP
4 2 (5.56%) VoIP
4 2 (5.56%) WAN
4 2 (5.56%) Wi-Fi
5 1 (2.78%) DNS
5 1 (2.78%) Intrusion Detection
5 1 (2.78%) SMTP
5 1 (2.78%) SSL
5 1 (2.78%) WebEx
Database & Business Intelligence
1 2 (5.56%) OLAP
2 1 (2.78%) DB2
2 1 (2.78%) MongoDB
2 1 (2.78%) RDBMS
2 1 (2.78%) Relational Database
General
1 6 (16.67%) Marketing
1 6 (16.67%) Telecoms
2 3 (8.33%) Automotive
2 3 (8.33%) Finance
2 3 (8.33%) Manufacturing
3 2 (5.56%) Banking
4 1 (2.78%) Legal
4 1 (2.78%) Retail
Job Titles
1 7 (19.44%) Consultant
2 6 (16.67%) Desktop Support
3 5 (13.89%) Presales Consultant
4 4 (11.11%) Analyst
4 4 (11.11%) Architect
5 3 (8.33%) Delivery Manager
5 3 (8.33%) IT Manager
5 3 (8.33%) IT Services Manager
5 3 (8.33%) IT Support
5 3 (8.33%) Service Analyst
5 3 (8.33%) Service Desk Support
5 3 (8.33%) Service Manager
6 2 (5.56%) 2nd Line Desktop Support
6 2 (5.56%) 2nd Line Engineer
6 2 (5.56%) Desktop Specialist
6 2 (5.56%) Desktop Support Specialist
6 2 (5.56%) ITSM Architect
6 2 (5.56%) Senior Architect
6 2 (5.56%) Senior Technical Architect
6 2 (5.56%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 3 (8.33%) Web Services
Miscellaneous
1 6 (16.67%) Analytical Skills
2 4 (11.11%) CMDB
3 2 (5.56%) Data Centre
3 2 (5.56%) Video Conferencing
3 2 (5.56%) Virtual Team
4 1 (2.78%) Management Information System
4 1 (2.78%) Security Operations Centre
Operating Systems
1 16 (44.44%) Windows
2 10 (27.78%) Windows 10
3 9 (25.00%) Windows 7
4 7 (19.44%) Linux
5 6 (16.67%) Windows Server
6 4 (11.11%) Windows 2000
7 3 (8.33%) Android
7 3 (8.33%) Apple iOS
8 2 (5.56%) Mac OS X
8 2 (5.56%) Red Hat Enterprise Linux
9 1 (2.78%) Mac OS
9 1 (2.78%) Unix
Processes & Methodologies
1 33 (91.67%) ITSM
2 28 (77.78%) ITIL
3 10 (27.78%) Service Management
4 9 (25.00%) Asset Management
5 8 (22.22%) Presales
5 8 (22.22%) Software Asset Management
6 6 (16.67%) Incident Management
6 6 (16.67%) Patch Management
6 6 (16.67%) Workflow
6 6 (16.67%) Workshop Facilitation
7 5 (13.89%) Analytics
7 5 (13.89%) Configuration Management
7 5 (13.89%) ITIL V3
7 5 (13.89%) Mentoring
7 5 (13.89%) Project Management
8 4 (11.11%) Artificial Intelligence
8 4 (11.11%) Disaster Recovery
8 4 (11.11%) Machine Learning
8 4 (11.11%) Mobile Device Management
8 4 (11.11%) Service Delivery
Programming Languages
1 2 (5.56%) PowerShell
2 1 (2.78%) Java
2 1 (2.78%) Perl
2 1 (2.78%) Shell Script
2 1 (2.78%) SQL
Qualifications
1 9 (25.00%) ITIL Certification
2 5 (13.89%) Degree
3 3 (8.33%) MCP
3 3 (8.33%) Microsoft Certification
4 2 (5.56%) A+ Certification
4 2 (5.56%) Dell Certification
4 2 (5.56%) VCP5
4 2 (5.56%) VMware Certified Professional (VCP)
5 1 (2.78%) GIAC
5 1 (2.78%) MCDST
5 1 (2.78%) SANS
Quality Assurance & Compliance
1 4 (11.11%) SLA
2 2 (5.56%) QA
3 1 (2.78%) GDPR
System Software
1 14 (38.89%) Active Directory
2 3 (8.33%) XenApp
3 2 (5.56%) Terminal Services
Systems Management
1 4 (11.11%) Microsoft Intune
1 4 (11.11%) SCCM
2 1 (2.78%) CASB
2 1 (2.78%) CSIRT
Vendors
1 36 (100.00%) Remedy
2 15 (41.67%) ServiceNow
3 13 (36.11%) Microsoft
4 12 (33.33%) BMC
5 6 (16.67%) Apple
6 4 (11.11%) Micro Focus
7 3 (8.33%) Adobe
7 3 (8.33%) Citrix
7 3 (8.33%) Freshdesk
7 3 (8.33%) IBM
8 2 (5.56%) Cisco
8 2 (5.56%) Dell
8 2 (5.56%) EMC
8 2 (5.56%) Fujitsu
8 2 (5.56%) HP
8 2 (5.56%) MobileIron
8 2 (5.56%) NetApp
8 2 (5.56%) Red Hat
8 2 (5.56%) VMware
9 1 (2.78%) Polycom