Period
to 27 November 2021

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 27 November 2021 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
England > London
6 months to
27 Nov 2021
Same period 2020 Same period 2019
Rank 699 459 694
Rank change year-on-year -240 +235 +47
Permanent jobs citing Remedy ITSM 43 20 62
As % of all permanent jobs advertised in London 0.083% 0.092% 0.11%
As % of the Business Applications category 1.81% 1.62% 2.04%
Number of salaries quoted 32 16 49
10th Percentile £25,750 " £26,075
25th Percentile £25,938 £67,500 £26,250
Median annual salary (50th Percentile) £31,500 £70,000 £30,000
Median % change year-on-year -55.00% +133.33% -33.33%
75th Percentile £44,688 £72,500 £46,250
90th Percentile £72,500 " £72,250
England median annual salary £38,500 £70,000 £41,000
% change year-on-year -45.00% +70.73% -8.89%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for business application skills.

All Business Application Skills
London
Permanent vacancies with a requirement for business application skills 2,371 1,236 3,045
As % of all permanent IT jobs advertised in London 4.59% 5.70% 5.61%
Number of salaries quoted 1,584 948 2,321
10th Percentile £40,000 £42,500 £36,000
25th Percentile £48,750 £51,922 £47,500
Median annual salary (50th Percentile) £65,000 £70,000 £62,500
Median % change year-on-year -7.14% +12.00% +4.17%
75th Percentile £80,000 £87,500 £80,000
90th Percentile £97,500 £103,750 £105,000
England median annual salary £56,500 £55,000 £55,000
% change year-on-year +2.73% - +4.76%

Remedy ITSM
Job Vacancy Trend in London

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in London.

Job vacancy trend for Remedy ITSM in London

Remedy ITSM
Salary Trend in London

3-month moving average salary quoted in jobs citing Remedy ITSM in London.

Salary trend for Remedy ITSM in London

Remedy ITSM
Salary Histogram in London

Salary distribution for jobs citing Remedy ITSM in London over the 6 months to 27 November 2021.

Salary histogram for Remedy ITSM in London

Remedy ITSM
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the London region over the 6 months to 27 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South London - 16 £26,500 - 2
Central London -43 11 £42,500 -39.29% 1
Remedy ITSM
England

For the 6 months to 27 November 2021, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Remedy ITSM.

1 43 (100.00%) Remedy
2 40 (93.02%) ITSM
3 31 (72.09%) ITIL
4 28 (65.12%) Windows
5 24 (55.81%) Active Directory
6 23 (53.49%) Microsoft Office
7 22 (51.16%) Microsoft
7 22 (51.16%) Microsoft 365
8 19 (44.19%) Windows 10
8 19 (44.19%) Social Skills
9 17 (39.53%) Multi-Factor Authentication
10 16 (37.21%) ServiceNow
10 16 (37.21%) LexisNexis
10 16 (37.21%) Mac OS
10 16 (37.21%) VPN
11 15 (34.88%) Mentoring
12 14 (32.56%) Adobe Creative Suite
12 14 (32.56%) Analytics
12 14 (32.56%) Apple iOS
12 14 (32.56%) Android
12 14 (32.56%) Adobe
12 14 (32.56%) Adobe Creative Cloud
13 12 (27.91%) BMC
14 9 (20.93%) Service Management
15 8 (18.60%) Workflow
16 7 (16.28%) Finance
16 7 (16.28%) HP
16 7 (16.28%) Mobile Device Management
16 7 (16.28%) MobileIron
17 6 (13.95%) Asset Management

Remedy ITSM
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.63%) Oracle Workflow
2 3 (6.98%) MS Exchange
Applications
1 23 (53.49%) Microsoft Office
2 14 (32.56%) Adobe Creative Suite
Business Applications
1 1 (2.33%) Remedy AR System
Cloud Services
1 22 (51.16%) Microsoft 365
2 14 (32.56%) Adobe Creative Cloud
3 2 (4.65%) SaaS
4 1 (2.33%) Azure
4 1 (2.33%) Azure Active Directory
4 1 (2.33%) Cloud Computing
4 1 (2.33%) Power Platform
Communications & Networking
1 16 (37.21%) VPN
2 4 (9.30%) Wi-Fi
3 1 (2.33%) WebEx
Database & Business Intelligence
1 2 (4.65%) SQL Server
2 1 (2.33%) Power BI
Development Applications
1 5 (11.63%) JIRA
General
1 19 (44.19%) Social Skills
2 7 (16.28%) Finance
3 6 (13.95%) Law
4 5 (11.63%) Italian Language
4 5 (11.63%) Legal
5 2 (4.65%) Analytical Skills
5 2 (4.65%) Public Sector
6 1 (2.33%) Manufacturing
6 1 (2.33%) Marketing
6 1 (2.33%) Presentation Skills
6 1 (2.33%) Publishing
6 1 (2.33%) Retail
Job Titles
1 23 (53.49%) Analyst
2 16 (37.21%) Service Analyst
3 15 (34.88%) Service Desk Analyst
4 7 (16.28%) Support Analyst
5 5 (11.63%) 2nd Line Support
5 5 (11.63%) 2nd Line Support Analyst
5 5 (11.63%) Consultant
5 5 (11.63%) Customer Support Manager
5 5 (11.63%) Desktop Support
5 5 (11.63%) ITIL Manager
5 5 (11.63%) ITSM Consultant
5 5 (11.63%) Support Manager
5 5 (11.63%) Team Leader
6 4 (9.30%) Support Team Leader
6 4 (9.30%) Technical Consultant
7 3 (6.98%) Administrator
7 3 (6.98%) Desktop Support Team Leader
7 3 (6.98%) Desktop Team Leader
8 2 (4.65%) Desktop Analyst
8 2 (4.65%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 3 (6.98%) Web Services
2 2 (4.65%) XML
2 2 (4.65%) XML Schema
2 2 (4.65%) XSL
3 1 (2.33%) OAuth
3 1 (2.33%) OpenID
3 1 (2.33%) SAML
Miscellaneous
1 4 (9.30%) iPad
1 4 (9.30%) iPhone
2 2 (4.65%) Client/Server
3 1 (2.33%) Blog
3 1 (2.33%) CMDB
3 1 (2.33%) Hybrid Cloud
3 1 (2.33%) Legacy Systems
3 1 (2.33%) Management Information System
3 1 (2.33%) Video Conferencing
Operating Systems
1 28 (65.12%) Windows
2 19 (44.19%) Windows 10
3 16 (37.21%) Mac OS
4 14 (32.56%) Android
4 14 (32.56%) Apple iOS
5 5 (11.63%) Unix
6 4 (9.30%) Windows 7
7 1 (2.33%) Windows Server
Processes & Methodologies
1 40 (93.02%) ITSM
2 31 (72.09%) ITIL
3 17 (39.53%) Multi-Factor Authentication
4 15 (34.88%) Mentoring
5 14 (32.56%) Analytics
6 9 (20.93%) Service Management
7 8 (18.60%) Workflow
8 7 (16.28%) Mobile Device Management
9 6 (13.95%) Asset Management
9 6 (13.95%) Incident Management
9 6 (13.95%) Project Management
10 5 (11.63%) Data Management
10 5 (11.63%) Problem Management
11 4 (9.30%) Change Management
11 4 (9.30%) Infrastructure Monitoring
11 4 (9.30%) ITIL V3
11 4 (9.30%) Line Management
11 4 (9.30%) Major Incident Management
12 3 (6.98%) Patch Management
12 3 (6.98%) Proactive Management
Programming Languages
1 5 (11.63%) Java
2 2 (4.65%) JavaScript
2 2 (4.65%) R
3 1 (2.33%) SQL
Qualifications
1 5 (11.63%) PMP
2 1 (2.33%) ITIL Certification
2 1 (2.33%) SC Cleared
2 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 6 (13.95%) SLA
2 1 (2.33%) QA
System Software
1 24 (55.81%) Active Directory
2 4 (9.30%) Firmware
3 1 (2.33%) Virtual Desktop
Systems Management
1 5 (11.63%) SCCM
2 2 (4.65%) Jamf Pro
2 2 (4.65%) Tivoli
3 1 (2.33%) Single Sign-On
3 1 (2.33%) Unicenter
Vendors
1 43 (100.00%) Remedy
2 22 (51.16%) Microsoft
3 16 (37.21%) LexisNexis
3 16 (37.21%) ServiceNow
4 14 (32.56%) Adobe
5 12 (27.91%) BMC
6 7 (16.28%) HP
6 7 (16.28%) MobileIron
7 5 (11.63%) Oracle
8 4 (9.30%) Apple
8 4 (9.30%) Citrix
9 2 (4.65%) Altiris
10 1 (2.33%) CA
10 1 (2.33%) IBM
10 1 (2.33%) Ivanti
10 1 (2.33%) VMware