Period
to 18 September 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 18 September 2020 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
England > London
6 months to
18 Sep 2020
Same period 2019 Same period 2018
Rank 409 570 631
Rank change year-on-year +161 +61 +71
Permanent jobs citing Salesforce Service Cloud 69 164 190
As % of all permanent jobs advertised in London 0.33% 0.29% 0.28%
As % of the Cloud Services category 0.77% 0.82% 1.00%
Number of salaries quoted 53 106 137
Median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +9.09%
10th Percentile £46,500 £42,500 £25,000
90th Percentile £75,000 £81,875 £79,250
England median annual salary £60,000 £60,000 £60,000

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for cloud computing skills.

All Cloud Skills
London
Permanent vacancies with a requirement for cloud computing skills 8,977 20,028 19,028
As % of all permanent IT jobs advertised in London 43.11% 35.76% 27.62%
Number of salaries quoted 7,491 16,570 15,358
Median annual salary £70,000 £65,000 £62,500
Median salary % change year-on-year +7.69% +4.00% +4.17%
10th Percentile £43,250 £35,500 £35,000
90th Percentile £111,250 £97,500 £92,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +10.00%

Salesforce Service Cloud
Job Vacancy Trend in London

Job postings citing Salesforce Service Cloud as a proportion of all IT jobs advertised in London.

Job vacancy trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Trend in London

3-month moving average salary quoted in jobs citing Salesforce Service Cloud in London.

Salary trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Histogram in London

Salary distribution for jobs citing Salesforce Service Cloud in London over the 6 months to 18 September 2020.

Salary histogram for Salesforce Service Cloud in London

Salesforce Service Cloud
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the London region over the 6 months to 18 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West London +79 6 £55,000 -1.79% 1
Central London +116 5 £57,500 - 4
Salesforce Service Cloud
England

For the 6 months to 18 September 2020, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Salesforce Service Cloud.

1 69 (100.00%) Salesforce.com
2 35 (50.72%) Marketing
3 33 (47.83%) Apex Code
4 32 (46.38%) Visualforce
4 32 (46.38%) Salesforce Sales Cloud
5 22 (31.88%) CRM
6 17 (24.64%) Agile Software Development
7 13 (18.84%) B2B
7 13 (18.84%) B2C
8 11 (15.94%) Workflow
8 11 (15.94%) Mentoring
9 10 (14.49%) Salesforce Marketing Cloud
9 10 (14.49%) E-Commerce
10 9 (13.04%) JavaScript
10 9 (13.04%) CSS
11 8 (11.59%) Project Delivery
12 7 (10.14%) Requirements Gathering
12 7 (10.14%) Data Quality
12 7 (10.14%) HTML
12 7 (10.14%) Validation
13 6 (8.70%) Degree
13 6 (8.70%) SOAP
13 6 (8.70%) Analytics
13 6 (8.70%) REST
13 6 (8.70%) Process Improvement
13 6 (8.70%) Salesforce.com CRM
13 6 (8.70%) Presales
14 5 (7.25%) Configure, Price, Quote (CPQ)
14 5 (7.25%) ServiceNow
14 5 (7.25%) Git (software)

Salesforce Service Cloud
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 6 (8.70%) Salesforce.com CRM
2 5 (7.25%) Oracle Applications
2 5 (7.25%) Oracle CRM On Demand
3 4 (5.80%) Social Studio
Cloud Services
1 32 (46.38%) Salesforce Sales Cloud
2 2 (2.90%) Force.com
2 2 (2.90%) Oracle CX
3 1 (1.45%) AWS
3 1 (1.45%) CloudSense
3 1 (1.45%) Office 365
3 1 (1.45%) SaaS
Communications & Networking
1 2 (2.90%) SMS
2 1 (1.45%) CTI
Database & Business Intelligence
1 2 (2.90%) Oracle Reports
Development Applications
1 5 (7.25%) Git (software)
2 4 (5.80%) Ant
2 4 (5.80%) Jenkins
2 4 (5.80%) Subversion
3 2 (2.90%) JIRA
General
1 35 (50.72%) Marketing
2 2 (2.90%) Billing
3 1 (1.45%) Advertising
3 1 (1.45%) Finance
3 1 (1.45%) Retail
Job Titles
1 29 (42.03%) Developer
2 28 (40.58%) Salesforce Developer
3 15 (21.74%) Administrator
3 15 (21.74%) Salesforce Administrator
4 14 (20.29%) Consultant
5 8 (11.59%) Salesforce Consultant
6 6 (8.70%) Senior Salesforce Administrator
7 5 (7.25%) Senior Consultant
8 4 (5.80%) Cloud Consultant
9 3 (4.35%) CRM Manager
9 3 (4.35%) Marketing Manager
9 3 (4.35%) Salesforce Technical Consultant
9 3 (4.35%) Senior Developer
9 3 (4.35%) Senior Salesforce Developer
9 3 (4.35%) Technical Consultant
10 2 (2.90%) Salesforce Architect
10 2 (2.90%) Salesforce Solution Architect
10 2 (2.90%) Salesforce Specialist
10 2 (2.90%) Salesforce Technical Leader
10 2 (2.90%) Senior Salesforce Consultant
Libraries, Frameworks & Software Standards
1 32 (46.38%) Visualforce
2 9 (13.04%) CSS
3 7 (10.14%) HTML
4 6 (8.70%) REST
4 6 (8.70%) SOAP
5 4 (5.80%) jQuery
5 4 (5.80%) OAuth
6 3 (4.35%) Web Services
7 2 (2.90%) AngularJS
8 1 (1.45%) RESTful
8 1 (1.45%) Velocity
Miscellaneous
1 3 (4.35%) Analytical Skills
1 3 (4.35%) Greenfield Project
1 3 (4.35%) User Experience
2 2 (2.90%) Self-Motivation
Processes & Methodologies
1 22 (31.88%) CRM
2 17 (24.64%) Agile Software Development
3 13 (18.84%) B2B
3 13 (18.84%) B2C
4 11 (15.94%) Mentoring
4 11 (15.94%) Workflow
5 10 (14.49%) E-Commerce
6 8 (11.59%) Project Delivery
7 7 (10.14%) Requirements Gathering
7 7 (10.14%) Validation
8 6 (8.70%) Analytics
8 6 (8.70%) Presales
8 6 (8.70%) Process Improvement
9 5 (7.25%) Business Analysis
9 5 (7.25%) Configure, Price, Quote (CPQ)
9 5 (7.25%) Release Management
9 5 (7.25%) Scrum
9 5 (7.25%) SOA
10 4 (5.80%) Data Migration
10 4 (5.80%) Migration
Programming Languages
1 33 (47.83%) Apex Code
2 9 (13.04%) JavaScript
3 4 (5.80%) SOQL
4 3 (4.35%) C
4 3 (4.35%) PHP
5 2 (2.90%) SOSL
5 2 (2.90%) SQL
6 1 (1.45%) Java
Qualifications
1 6 (8.70%) Degree
Quality Assurance & Compliance
1 7 (10.14%) Data Quality
2 1 (1.45%) SLA
Systems Management
1 4 (5.80%) Single Sign-On
Vendors
1 69 (100.00%) Salesforce.com
2 10 (14.49%) Salesforce Marketing Cloud
3 5 (7.25%) Oracle
3 5 (7.25%) ServiceNow
3 5 (7.25%) Siebel
4 4 (5.80%) Pardot
5 3 (4.35%) Conga
5 3 (4.35%) MuleSoft
6 2 (2.90%) Zuora