Period
to 17 February 2020

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 17 February 2020 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
England > London
6 months to
17 Feb 2020
Same period 2019 Same period 2018
Rank 514 663 676
Rank change year-on-year +149 +13 -5
Permanent jobs citing Salesforce Service Cloud 187 102 160
As % of all permanent IT jobs advertised in London 0.37% 0.16% 0.23%
As % of the Cloud Services category 0.98% 0.55% 0.95%
Number of salaries quoted 102 83 126
London median annual salary £60,000 £60,000 £70,000
Median salary % change year-on-year - -14.29% +16.67%
10th Percentile £47,500 £47,150 £50,000
90th Percentile £85,625 £70,000 £83,750
England median annual salary £60,000 £60,000 £65,000
% change year-on-year - -7.69% +18.18%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for cloud computing skills.

All Cloud Skills
London
Permanent vacancies with a requirement for cloud computing skills 19,177 18,486 16,868
As % of all permanent IT jobs advertised in London 37.81% 29.77% 24.21%
Number of salaries quoted 15,621 14,966 14,201
London median annual salary £65,000 £65,000 £60,000
Median salary % change year-on-year - +8.33% -
10th Percentile £35,000 £35,000 £35,000
90th Percentile £102,500 £95,000 £90,000
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

Salesforce Service Cloud
Job Vacancy Trend in London

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised in London.

Job vacancy trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud in London.

Salary trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Histogram in London

The salary distribution of IT jobs citing Salesforce Service Cloud in London over the 6 months to 17 February 2020.

Salary histogram for Salesforce Service Cloud in London

Salesforce Service Cloud
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the London region over the 6 months to 17 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +33 27 £57,500 -4.17% 14
West London +37 14 £40,000 - 4
East London - 5 £70,000 - 3
South London - 4 £50,000 -
Salesforce Service Cloud
England

For the 6 months to 17 February 2020, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Salesforce Service Cloud.

1 187 (100.00%) Salesforce.com
2 113 (60.43%) Apex Code
3 112 (59.89%) Salesforce Sales Cloud
4 106 (56.68%) Marketing
5 77 (41.18%) Finance
6 73 (39.04%) CRM
7 69 (36.90%) Visualforce
8 64 (34.22%) Agile Software Development
9 53 (28.34%) Scrum
9 53 (28.34%) JavaScript
9 53 (28.34%) REST
10 48 (25.67%) SOAP
11 44 (23.53%) Web Services
12 36 (19.25%) Analytical Skills
13 35 (18.72%) Data Modelling
14 34 (18.18%) HTML
15 33 (17.65%) SDLC
16 27 (14.44%) E-Commerce
16 27 (14.44%) Architectural Design
17 26 (13.90%) Fintech
17 26 (13.90%) Pardot
17 26 (13.90%) Salesforce Marketing Cloud
18 24 (12.83%) Self-Motivation
19 23 (12.30%) Sales Enablement
19 23 (12.30%) WorldPay
19 23 (12.30%) Tandem
19 23 (12.30%) Git (software)
19 23 (12.30%) Scaled Agile Framework
19 23 (12.30%) Critical Thinking
20 22 (11.76%) Data Management

Salesforce Service Cloud
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.67%) Confluence
2 2 (1.07%) Oracle SOA Suite
Applications
1 12 (6.42%) Microsoft Excel
Business Applications
1 10 (5.35%) Salesforce.com CRM
2 5 (2.67%) Eloqua
3 2 (1.07%) Oracle Applications
3 2 (1.07%) Oracle CRM On Demand
4 1 (0.53%) Oracle CRM
4 1 (0.53%) Oracle ERP
4 1 (0.53%) Oracle Procure-to-Pay
4 1 (0.53%) Radian6
4 1 (0.53%) Social Studio
Cloud Services
1 112 (59.89%) Salesforce Sales Cloud
2 9 (4.81%) Force.com
3 5 (2.67%) AWS
4 4 (2.14%) Azure
4 4 (2.14%) Sage Pay
5 2 (1.07%) Amazon Kinesis
5 2 (1.07%) Amazon S3
5 2 (1.07%) AWS Lambda
5 2 (1.07%) FinancialForce
5 2 (1.07%) Heroku
5 2 (1.07%) Oracle CX
5 2 (1.07%) PaaS
5 2 (1.07%) SaaS
5 2 (1.07%) Serverless
6 1 (0.53%) GCP
6 1 (0.53%) GitHub
Communications & Networking
1 4 (2.14%) VoIP
2 1 (0.53%) CTI
Database & Business Intelligence
1 4 (2.14%) MySQL
2 2 (1.07%) Amazon Athena
2 2 (1.07%) Hadoop
2 2 (1.07%) Oracle Database
3 1 (0.53%) Oracle Reports
3 1 (0.53%) Relational Database
Development Applications
1 23 (12.30%) Git (software)
2 5 (2.67%) JIRA
3 3 (1.60%) Bitbucket
4 2 (1.07%) Jasmine
4 2 (1.07%) Mocha
5 1 (0.53%) Ant
5 1 (0.53%) Eclipse
5 1 (0.53%) Jenkins
5 1 (0.53%) Sourcetree
General
1 106 (56.68%) Marketing
2 77 (41.18%) Finance
3 12 (6.42%) Banking
3 12 (6.42%) Investment Banking
4 6 (3.21%) Retail
5 2 (1.07%) Telecoms
6 1 (0.53%) Back Office
6 1 (0.53%) Front Office
6 1 (0.53%) Legal
Job Titles
1 95 (50.80%) Developer
2 94 (50.27%) Salesforce Developer
3 37 (19.79%) Administrator
3 37 (19.79%) Salesforce Administrator
4 20 (10.70%) Analyst
4 20 (10.70%) Salesforce Analyst
5 16 (8.56%) Analyst Developer
6 10 (5.35%) Architect
6 10 (5.35%) Consultant
6 10 (5.35%) Senior Developer
6 10 (5.35%) Senior Salesforce Developer
7 8 (4.28%) Salesforce Architect
7 8 (4.28%) Salesforce Consultant
8 7 (3.74%) Excel Developer
8 7 (3.74%) Solutions Architect
9 6 (3.21%) Cloud Architect
9 6 (3.21%) Cloud Solutions Architect
9 6 (3.21%) Cloud Specialist
9 6 (3.21%) Marketing Specialist
9 6 (3.21%) Salesforce Solution Architect
Libraries, Frameworks & Software Standards
1 69 (36.90%) Visualforce
2 53 (28.34%) REST
3 48 (25.67%) SOAP
4 44 (23.53%) Web Services
5 34 (18.18%) HTML
6 20 (10.70%) CSS
7 16 (8.56%) XML
8 7 (3.74%) jQuery
8 7 (3.74%) JSON
8 7 (3.74%) JSP
9 6 (3.21%) .NET
10 4 (2.14%) Ajax
10 4 (2.14%) D3.js
10 4 (2.14%) DHTML
10 4 (2.14%) Google Chart
10 4 (2.14%) Node.js
11 2 (1.07%) Middleware
12 1 (0.53%) COM
12 1 (0.53%) J2EE
Miscellaneous
1 36 (19.25%) Analytical Skills
2 24 (12.83%) Self-Motivation
3 23 (12.30%) Tandem
4 7 (3.74%) Data Structures
5 6 (3.21%) User Experience
6 5 (2.67%) Mobile App
7 4 (2.14%) Greenfield Project
8 3 (1.60%) Social Media
9 2 (1.07%) Algorithms
10 1 (0.53%) Enterprise Software
10 1 (0.53%) IVR
10 1 (0.53%) Renewable Energy
10 1 (0.53%) Virtual Team
Processes & Methodologies
1 73 (39.04%) CRM
2 64 (34.22%) Agile Software Development
3 53 (28.34%) Scrum
4 35 (18.72%) Data Modelling
5 33 (17.65%) SDLC
6 27 (14.44%) Architectural Design
6 27 (14.44%) E-Commerce
7 26 (13.90%) Fintech
8 23 (12.30%) Critical Thinking
8 23 (12.30%) Sales Enablement
8 23 (12.30%) Scaled Agile Framework
9 22 (11.76%) Data Management
10 20 (10.70%) Business Analysis
11 15 (8.02%) Continuous Integration
11 15 (8.02%) Marketing Automation
11 15 (8.02%) Stakeholder Management
11 15 (8.02%) Workflow
12 14 (7.49%) B2C
12 14 (7.49%) Digital Transformation Programme
12 14 (7.49%) Release Management
Programming Languages
1 113 (60.43%) Apex Code
2 53 (28.34%) JavaScript
3 20 (10.70%) Java
4 12 (6.42%) R
4 12 (6.42%) VBA
5 10 (5.35%) SOQL
6 7 (3.74%) C#
6 7 (3.74%) SQL
7 1 (0.53%) C
7 1 (0.53%) PHP
Qualifications
1 14 (7.49%) Degree
2 3 (1.60%) Computer Science Degree
Quality Assurance & Compliance
1 5 (2.67%) Data Quality
2 4 (2.14%) GDPR
2 4 (2.14%) QA
System Software
1 2 (1.07%) Docker
Vendors
1 187 (100.00%) Salesforce.com
2 26 (13.90%) Pardot
2 26 (13.90%) Salesforce Marketing Cloud
3 23 (12.30%) WorldPay
4 19 (10.16%) Conga
5 17 (9.09%) DocuSign
6 10 (5.35%) Apttus
7 9 (4.81%) Marketo
8 5 (2.67%) Oracle
9 4 (2.14%) GoCardless
9 4 (2.14%) MuleSoft
9 4 (2.14%) Tableau
10 3 (1.60%) Informatica
10 3 (1.60%) ServiceNow
11 2 (1.07%) Siebel
11 2 (1.07%) Workday
12 1 (0.53%) BT
12 1 (0.53%) Jitterbit
12 1 (0.53%) Microsoft
12 1 (0.53%) Talend