Period
to 18 July 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
England > London
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 626 676 710
Rank change year-on-year +50 +34 +62
Permanent jobs citing Salesforce Service Cloud 208 165 192
As % of all permanent IT jobs advertised in London 0.29% 0.23% 0.23%
As % of the Cloud Services category 1.14% 1.17% 1.64%
Number of salaries quoted 143 124 133
London median annual salary £60,000 £55,000 £60,000
Median salary % change year-on-year +9.09% -8.33% -22.58%
10th Percentile £27,500 £47,500 £37,500
90th Percentile £80,000 £72,500 £96,000
England median annual salary £60,000 £55,000 £56,600
% change year-on-year +9.09% -2.83% -16.15%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for cloud computing skills.

All Cloud Skills
London
Permanent vacancies with a requirement for cloud computing skills 18,253 14,090 11,711
As % of all permanent IT jobs advertised in London 25.67% 19.25% 14.09%
Number of salaries quoted 14,820 11,547 10,069
London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £33,500 £32,500
90th Percentile £92,500 £86,250 £85,000
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

Salesforce Service Cloud
Job Vacancy Trend in London

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised in London.

Job vacancy trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud in London.

Salary trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Histogram in London

The salary distribution of IT jobs citing Salesforce Service Cloud in London over the 6 months to 18 July 2018.

Salary histogram for Salesforce Service Cloud in London

Salesforce Service Cloud
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the London region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +21 67 £67,500 +22.73% 9
South London - 3 £54,000 - 1
West London - 3 £30,000 - 1
Salesforce Service Cloud
England

For the 6 months to 18 July 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Salesforce Service Cloud.

1 208 (100.00%) Salesforce.com
2 111 (53.37%) Apex Code
3 92 (44.23%) Visualforce
4 74 (35.58%) Mason
5 71 (34.13%) Salesforce Sales Cloud
6 66 (31.73%) CRM
7 61 (29.33%) Marketing
8 55 (26.44%) Stakeholder Management
9 47 (22.60%) Finance
10 43 (20.67%) Agile Software Development
11 41 (19.71%) Force.com
12 37 (17.79%) Analytical Skills
13 32 (15.38%) Degree
14 29 (13.94%) Validation
14 29 (13.94%) Migration
14 29 (13.94%) Mentoring
15 26 (12.50%) Java
15 26 (12.50%) JavaScript
16 24 (11.54%) XML
17 23 (11.06%) SDLC
18 21 (10.10%) Salesforce.com CRM
18 21 (10.10%) Web Services
18 21 (10.10%) Banking
19 20 (9.62%) Analytics
20 19 (9.13%) HTML
20 19 (9.13%) Data Modelling
21 18 (8.65%) CSS
21 18 (8.65%) Data Analysis
21 18 (8.65%) Configure, Price, Quote (CPQ)
22 17 (8.17%) SQL

Salesforce Service Cloud
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 17 (8.17%) Microsoft Excel
2 3 (1.44%) Microsoft Office
3 1 (0.48%) Microsoft PowerPoint
3 1 (0.48%) Microsoft Project
Business Applications
1 21 (10.10%) Salesforce.com CRM
2 5 (2.40%) Dynamics CRM
3 4 (1.92%) NetSuite
4 2 (0.96%) Social Studio
5 1 (0.48%) BigMachines
5 1 (0.48%) Dynamics NAV
5 1 (0.48%) SAP CRM
5 1 (0.48%) SAP Hybris
Cloud Services
1 71 (34.13%) Salesforce Sales Cloud
2 41 (19.71%) Force.com
3 6 (2.88%) FinancialForce
4 5 (2.40%) SaaS
4 5 (2.40%) Veeva
5 1 (0.48%) Amazon AWS
5 1 (0.48%) Boomi
5 1 (0.48%) CallidusCloud
5 1 (0.48%) Cloudflare
5 1 (0.48%) CloudSense
5 1 (0.48%) iPaaS
5 1 (0.48%) PaaS
5 1 (0.48%) ServiceMax
Communications & Networking
1 11 (5.29%) HTTP
2 7 (3.37%) HTTPS
3 1 (0.48%) DNS
Database & Business Intelligence
1 6 (2.88%) Relational Database
2 4 (1.92%) Data Warehouse
3 1 (0.48%) MySQL
3 1 (0.48%) Qlik Sense
3 1 (0.48%) QlikView
Development Applications
1 7 (3.37%) JIRA
2 4 (1.92%) Eclipse
2 4 (1.92%) Oracle APEX
3 3 (1.44%) Ant
4 1 (0.48%) Git (software)
4 1 (0.48%) Jenkins
4 1 (0.48%) Selenium
General
1 61 (29.33%) Marketing
2 47 (22.60%) Finance
3 21 (10.10%) Banking
4 15 (7.21%) Investment Banking
5 6 (2.88%) Telecoms
6 5 (2.40%) Retail
7 4 (1.92%) Automotive
7 4 (1.92%) Law
8 3 (1.44%) Advertising
9 2 (0.96%) Games
9 2 (0.96%) Legal
10 1 (0.48%) French Language
10 1 (0.48%) German Language
10 1 (0.48%) Pharmaceutical
10 1 (0.48%) Portuguese Language
10 1 (0.48%) Spanish Language
Job Titles
1 74 (35.58%) Developer
1 74 (35.58%) Salesforce Developer
2 34 (16.35%) Consultant
3 30 (14.42%) Architect
4 26 (12.50%) Administrator
4 26 (12.50%) Analyst
4 26 (12.50%) Salesforce Administrator
4 26 (12.50%) Salesforce Architect
5 21 (10.10%) Salesforce Analyst
6 20 (9.62%) Salesforce Consultant
7 15 (7.21%) Analytics Developer
7 15 (7.21%) Business Analyst
7 15 (7.21%) Business Intelligence Developer
7 15 (7.21%) Excel Developer
8 13 (6.25%) Data Visualisation Developer
8 13 (6.25%) IT Consultant
9 11 (5.29%) Salesforce Business Analyst
9 11 (5.29%) Salesforce Technical Architect
9 11 (5.29%) Technical Architect
10 10 (4.81%) Test Analyst
Libraries, Frameworks & Software Standards
1 92 (44.23%) Visualforce
2 74 (35.58%) Mason
3 24 (11.54%) XML
4 21 (10.10%) Web Services
5 19 (9.13%) HTML
6 18 (8.65%) CSS
7 16 (7.69%) SOAP
8 15 (7.21%) D3.js
8 15 (7.21%) Google Chart
9 8 (3.85%) REST
10 7 (3.37%) COM
11 6 (2.88%) Middleware
12 3 (1.44%) .NET
12 3 (1.44%) JSON
13 2 (0.96%) Ajax
13 2 (0.96%) AngularJS
13 2 (0.96%) JSP
13 2 (0.96%) RESTful
13 2 (0.96%) Servlets
13 2 (0.96%) Struts
Miscellaneous
1 37 (17.79%) Analytical Skills
2 9 (4.33%) Fintech
3 8 (3.85%) Enterprise Software
4 4 (1.92%) Greenfield Project
4 4 (1.92%) Life Science
4 4 (1.92%) Management Information System
5 2 (0.96%) Data Structures
5 2 (0.96%) Foreign Exchange (FX)
5 2 (0.96%) RIA
5 2 (0.96%) Self-Motivation
5 2 (0.96%) Web 2.0
6 1 (0.48%) Computer Science
6 1 (0.48%) User Experience
Operating Systems
1 1 (0.48%) Apple iOS
Processes & Methodologies
1 66 (31.73%) CRM
2 55 (26.44%) Stakeholder Management
3 43 (20.67%) Agile Software Development
4 29 (13.94%) Mentoring
4 29 (13.94%) Migration
4 29 (13.94%) Validation
5 23 (11.06%) SDLC
6 20 (9.62%) Analytics
7 19 (9.13%) Data Modelling
8 18 (8.65%) Configure, Price, Quote (CPQ)
8 18 (8.65%) Data Analysis
9 15 (7.21%) Business Intelligence
9 15 (7.21%) Data Mapping
9 15 (7.21%) Data Visualisation
9 15 (7.21%) Decision-Making
9 15 (7.21%) Fund Management
9 15 (7.21%) Use Case
9 15 (7.21%) Visualisation
10 13 (6.25%) Scrum
10 13 (6.25%) Test Scripting
Programming Languages
1 111 (53.37%) Apex Code
2 26 (12.50%) Java
2 26 (12.50%) JavaScript
3 17 (8.17%) SQL
4 15 (7.21%) R
4 15 (7.21%) VBA
5 11 (5.29%) C++
5 11 (5.29%) SOQL
6 8 (3.85%) SOSL
Qualifications
1 32 (15.38%) Degree
2 5 (2.40%) Master's Degree
3 4 (1.92%) PMI Certification
3 4 (1.92%) PMP
3 4 (1.92%) PRINCE2 Certification
4 1 (0.48%) Computer Science Degree
Quality Assurance & Compliance
1 4 (1.92%) Data Quality
1 4 (1.92%) QA
2 2 (0.96%) SEPA
Systems Management
1 5 (2.40%) HP Quality Center
2 1 (0.48%) WebSphere Cast Iron
Vendors
1 208 (100.00%) Salesforce.com
2 15 (7.21%) Salesforce Marketing Cloud
2 15 (7.21%) Tableau
3 11 (5.29%) Cognizant
4 7 (3.37%) Apttus
4 7 (3.37%) Microsoft
5 6 (2.88%) Oracle
6 5 (2.40%) Pardot
6 5 (2.40%) Siebel
6 5 (2.40%) Zuora
7 4 (1.92%) MuleSoft
8 3 (1.44%) Informatica
8 3 (1.44%) Jitterbit
9 2 (0.96%) Remedy
9 2 (0.96%) SAP
10 1 (0.48%) Google
10 1 (0.48%) IBM
10 1 (0.48%) Pega
10 1 (0.48%) Progress
10 1 (0.48%) Thunderhead