Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
England > London
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 622 696 661
Rank change year-on-year +74 -35 +66
Permanent jobs citing Salesforce Service Cloud 192 164 220
As % of all permanent IT jobs advertised in London 0.28% 0.22% 0.28%
As % of the Cloud Services category 1.06% 1.11% 1.87%
Number of salaries quoted 137 108 150
London median annual salary £60,000 £55,000 £57,050
Median salary % change year-on-year +9.09% -3.59% -36.61%
10th Percentile £25,000 £42,125 £42,500
90th Percentile £80,000 £85,000 £88,875
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -24.14%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for cloud computing skills.

All Cloud Skills
London
Permanent vacancies with a requirement for cloud computing skills 18,093 14,820 11,754
As % of all permanent IT jobs advertised in London 26.35% 19.77% 14.78%
Number of salaries quoted 14,595 12,169 10,151
London median annual salary £65,000 £60,000 £57,500
Median salary % change year-on-year +8.33% +4.35% +4.55%
10th Percentile £35,000 £34,745 £33,750
90th Percentile £93,750 £87,500 £85,000
England median annual salary £55,000 £52,000 £50,500
% change year-on-year +5.77% +2.97% +6.32%

Salesforce Service Cloud
Job Vacancy Trend in London

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised in London.

Job vacancy trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud in London.

Salary trend for Salesforce Service Cloud in London

Salesforce Service Cloud
Salary Histogram in London

The salary distribution of IT jobs citing Salesforce Service Cloud in London over the 6 months to 20 September 2018.

Salary histogram for Salesforce Service Cloud in London

Salesforce Service Cloud
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the London region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London +27 60 £61,250 +11.36% 12
South London - 3 £54,000 -
West London - 3 £30,000 - 1
Salesforce Service Cloud
England

For the 6 months to 20 September 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region with a requirement for Salesforce Service Cloud.

1 192 (100.00%) Salesforce.com
2 77 (40.10%) Apex Code
3 74 (38.54%) Marketing
4 68 (35.42%) CRM
5 61 (31.77%) Salesforce Sales Cloud
6 57 (29.69%) Visualforce
6 57 (29.69%) Mason
7 54 (28.13%) Agile Software Development
8 47 (24.48%) Finance
9 40 (20.83%) Stakeholder Management
10 35 (18.23%) JavaScript
11 34 (17.71%) Salesforce.com CRM
12 33 (17.19%) SQL
13 32 (16.67%) Migration
14 31 (16.15%) Degree
15 29 (15.10%) Analytical Skills
16 28 (14.58%) Validation
17 27 (14.06%) Force.com
18 26 (13.54%) XML
19 23 (11.98%) Mentoring
20 21 (10.94%) HTML
21 20 (10.42%) CSS
21 20 (10.42%) Data Modelling
21 20 (10.42%) Salesforce Marketing Cloud
22 19 (9.90%) Test Strategy
22 19 (9.90%) Java
23 18 (9.38%) Test Scripting
24 16 (8.33%) SDLC
24 16 (8.33%) Dashboard Development
25 15 (7.81%) Decision-Making

Salesforce Service Cloud
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (3.65%) Microsoft Excel
2 4 (2.08%) Microsoft Office
3 1 (0.52%) Microsoft PowerPoint
3 1 (0.52%) Microsoft Project
Business Applications
1 34 (17.71%) Salesforce.com CRM
2 2 (1.04%) Dynamics CRM
2 2 (1.04%) NetSuite
Cloud Services
1 61 (31.77%) Salesforce Sales Cloud
2 27 (14.06%) Force.com
3 4 (2.08%) Amazon AWS
3 4 (2.08%) Microsoft Azure
3 4 (2.08%) SaaS
4 3 (1.56%) Google Cloud Platform
4 3 (1.56%) Veeva
5 1 (0.52%) Azure Active Directory
5 1 (0.52%) Boomi
5 1 (0.52%) CallidusCloud
5 1 (0.52%) CloudSense
5 1 (0.52%) iPaaS
5 1 (0.52%) PaaS
5 1 (0.52%) ServiceMax
Communications & Networking
1 7 (3.65%) HTTP
2 5 (2.60%) HTTPS
3 1 (0.52%) Firewall
3 1 (0.52%) GoToMeeting
3 1 (0.52%) LAN
3 1 (0.52%) Network Security
3 1 (0.52%) VPN
3 1 (0.52%) WAN
Database & Business Intelligence
1 7 (3.65%) Relational Database
2 4 (2.08%) Data Warehouse
3 2 (1.04%) MySQL
Development Applications
1 13 (6.77%) Eclipse
2 8 (4.17%) JIRA
3 3 (1.56%) Ant
4 2 (1.04%) Oracle APEX
5 1 (0.52%) Git (software)
5 1 (0.52%) Jenkins
5 1 (0.52%) Selenium
General
1 74 (38.54%) Marketing
2 47 (24.48%) Finance
3 14 (7.29%) Banking
4 6 (3.13%) Retail
4 6 (3.13%) Telecoms
5 5 (2.60%) Automotive
5 5 (2.60%) Investment Banking
6 4 (2.08%) Law
7 3 (1.56%) Legal
8 2 (1.04%) Front Office
8 2 (1.04%) Games
9 1 (0.52%) French Language
9 1 (0.52%) German Language
9 1 (0.52%) Portuguese Language
9 1 (0.52%) Spanish Language
Job Titles
1 65 (33.85%) Developer
1 65 (33.85%) Salesforce Developer
2 35 (18.23%) Consultant
3 27 (14.06%) Analyst
3 27 (14.06%) Salesforce Analyst
4 26 (13.54%) Architect
5 25 (13.02%) Administrator
5 25 (13.02%) Salesforce Administrator
6 23 (11.98%) Salesforce Architect
7 19 (9.90%) Salesforce Consultant
8 18 (9.38%) Test Analyst
9 13 (6.77%) IT Consultant
10 12 (6.25%) Development Analyst
11 11 (5.73%) Functional Consultant
11 11 (5.73%) Salesforce Functional Consultant
12 10 (5.21%) Salesforce Technical Architect
12 10 (5.21%) Technical Architect
13 9 (4.69%) Business Analyst
13 9 (4.69%) Salesforce Business Analyst
14 7 (3.65%) Trainee
Libraries, Frameworks & Software Standards
1 57 (29.69%) Mason
1 57 (29.69%) Visualforce
2 26 (13.54%) XML
3 21 (10.94%) HTML
4 20 (10.42%) CSS
5 14 (7.29%) Web Services
6 11 (5.73%) SOAP
7 8 (4.17%) REST
8 5 (2.60%) COM
8 5 (2.60%) D3.js
8 5 (2.60%) Google Chart
9 4 (2.08%) .NET
9 4 (2.08%) Middleware
10 2 (1.04%) RESTful
11 1 (0.52%) Ajax
11 1 (0.52%) AngularJS
11 1 (0.52%) JSON
11 1 (0.52%) JSP
11 1 (0.52%) Servlets
11 1 (0.52%) Struts
Miscellaneous
1 29 (15.10%) Analytical Skills
2 7 (3.65%) Fintech
2 7 (3.65%) Self-Motivation
3 6 (3.13%) Enterprise Software
4 4 (2.08%) Management Information System
5 3 (1.56%) Enterprise Cloud
5 3 (1.56%) Public Cloud
6 2 (1.04%) Foreign Exchange (FX)
6 2 (1.04%) Life Science
6 2 (1.04%) User Experience
7 1 (0.52%) Client/Server
7 1 (0.52%) Computer Science
7 1 (0.52%) Data Structures
7 1 (0.52%) Greenfield Project
7 1 (0.52%) Mobile App
7 1 (0.52%) RIA
7 1 (0.52%) Web 2.0
Operating Systems
1 1 (0.52%) Windows
1 1 (0.52%) Windows Server
Processes & Methodologies
1 68 (35.42%) CRM
2 54 (28.13%) Agile Software Development
3 40 (20.83%) Stakeholder Management
4 32 (16.67%) Migration
5 28 (14.58%) Validation
6 23 (11.98%) Mentoring
7 20 (10.42%) Data Modelling
8 19 (9.90%) Test Strategy
9 18 (9.38%) Test Scripting
10 16 (8.33%) Dashboard Development
10 16 (8.33%) SDLC
11 15 (7.81%) Data Analysis
11 15 (7.81%) Data Mapping
11 15 (7.81%) Decision-Making
11 15 (7.81%) Use Case
12 14 (7.29%) Configure, Price, Quote (CPQ)
13 13 (6.77%) Change Management
14 12 (6.25%) Manual Testing
15 11 (5.73%) ERP
15 11 (5.73%) Post-Production
Programming Languages
1 77 (40.10%) Apex Code
2 35 (18.23%) JavaScript
3 33 (17.19%) SQL
4 19 (9.90%) Java
5 7 (3.65%) C++
6 5 (2.60%) R
6 5 (2.60%) VBA
7 4 (2.08%) SOQL
8 3 (1.56%) Python
8 3 (1.56%) SOSL
Qualifications
1 31 (16.15%) Degree
2 5 (2.60%) Master's Degree
3 2 (1.04%) PMI Certification
3 2 (1.04%) PMP
3 2 (1.04%) PRINCE2 Certification
4 1 (0.52%) Computer Science Degree
Quality Assurance & Compliance
1 5 (2.60%) Data Quality
2 3 (1.56%) GCP
2 3 (1.56%) QA
3 2 (1.04%) SEPA
System Software
1 1 (0.52%) Active Directory
1 1 (0.52%) Virtual Machines
Systems Management
1 6 (3.13%) HP Quality Center
2 1 (0.52%) WebSphere Cast Iron
Vendors
1 192 (100.00%) Salesforce.com
2 20 (10.42%) Salesforce Marketing Cloud
3 6 (3.13%) Microsoft
3 6 (3.13%) Pardot
4 5 (2.60%) Apttus
4 5 (2.60%) Tableau
4 5 (2.60%) Zuora
5 4 (2.08%) Cognizant
5 4 (2.08%) Google
6 3 (1.56%) Informatica
6 3 (1.56%) Jitterbit
6 3 (1.56%) MuleSoft
7 2 (1.04%) Oracle
7 2 (1.04%) Remedy
7 2 (1.04%) Siebel
8 1 (0.52%) Callidus
8 1 (0.52%) Dell
8 1 (0.52%) IBM
8 1 (0.52%) Misys
8 1 (0.52%) Thunderhead