Period
to 23 September 2018

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK > England
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 877 954 931
Rank change year-on-year +77 -23 +126
Permanent jobs citing Salesforce Service Cloud 243 211 280
As % of all permanent IT jobs advertised in England 0.16% 0.13% 0.15%
As % of the Cloud Services category 0.67% 0.71% 1.21%
Number of salaries quoted 174 146 198
England median annual salary £60,000 £55,000 £55,000
Median salary % change year-on-year +9.09% - -24.14%
10th Percentile £33,438 £36,250 £37,500
90th Percentile £80,000 £85,000 £83,750
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -24.14%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for cloud computing skills.

All Cloud Skills
England
Permanent vacancies with a requirement for cloud computing skills 36,425 29,542 23,187
As % of all permanent IT jobs advertised in England 23.62% 17.91% 12.66%
Number of salaries quoted 29,687 24,526 19,670
England median annual salary £55,000 £52,500 £50,500
Median salary % change year-on-year +4.76% +3.96% +6.32%
10th Percentile £30,000 £28,500 £28,500
90th Percentile £85,000 £81,250 £80,000
UK median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

Salesforce Service Cloud
Job Vacancy Trend in England

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised in England.

Job vacancy trend for Salesforce Service Cloud in England

Salesforce Service Cloud
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud in England.

Salary trend for Salesforce Service Cloud in England

Salesforce Service Cloud
Salary Histogram in England

The salary distribution of IT jobs citing Salesforce Service Cloud in England over the 6 months to 23 September 2018.

Salary histogram for Salesforce Service Cloud in England

Salesforce Service Cloud
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the England region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +70 185 £60,000 +9.09% 33
South East +16 23 £55,000 -42.11% 2
North of England +23 11 £50,000 -9.09% 6
North West +24 10 £50,000 -2.44% 3
South West -9 7 £57,500 +4.55% 1
Midlands +24 5 £58,750 +80.77% 5
East of England - 5 £50,000 -
East Midlands +9 3 £57,500 +76.92% 1
West Midlands +21 2 £75,000 +130.77% 4
Yorkshire +28 1 £52,500 -4.55% 3
Salesforce Service Cloud
UK

For the 6 months to 23 September 2018, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Salesforce Service Cloud.

1 243 (100.00%) Salesforce.com
2 105 (43.21%) Apex Code
3 94 (38.68%) Marketing
4 92 (37.86%) CRM
5 85 (34.98%) Visualforce
6 71 (29.22%) Mason
7 70 (28.81%) Agile Software Development
7 70 (28.81%) Salesforce Sales Cloud
8 53 (21.81%) Finance
9 46 (18.93%) JavaScript
10 45 (18.52%) Stakeholder Management
11 44 (18.11%) Salesforce.com CRM
12 35 (14.40%) Validation
12 35 (14.40%) SQL
13 34 (13.99%) Migration
13 34 (13.99%) Analytical Skills
14 31 (12.76%) HTML
15 30 (12.35%) Degree
16 29 (11.93%) CSS
17 25 (10.29%) Force.com
17 25 (10.29%) XML
18 23 (9.47%) Salesforce Marketing Cloud
19 21 (8.64%) Mentoring
19 21 (8.64%) SOAP
20 19 (7.82%) Web Services
20 19 (7.82%) Data Modelling
20 19 (7.82%) Test Strategy
21 18 (7.41%) Dashboard Development
21 18 (7.41%) Java
22 17 (7.00%) REST

Salesforce Service Cloud
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (2.88%) Microsoft Excel
2 4 (1.65%) Microsoft Office
3 1 (0.41%) Adobe Premiere
3 1 (0.41%) Microsoft PowerPoint
3 1 (0.41%) Microsoft Project
Business Applications
1 44 (18.11%) Salesforce.com CRM
Cloud Services
1 70 (28.81%) Salesforce Sales Cloud
2 25 (10.29%) Force.com
3 5 (2.06%) Amazon AWS
3 5 (2.06%) SaaS
4 4 (1.65%) Microsoft Azure
5 3 (1.23%) FinancialForce
5 3 (1.23%) Google Cloud Platform
6 2 (0.82%) Boomi
7 1 (0.41%) Azure Active Directory
7 1 (0.41%) CallidusCloud
7 1 (0.41%) CloudSense
7 1 (0.41%) iPaaS
7 1 (0.41%) PaaS
7 1 (0.41%) ServiceMax
7 1 (0.41%) Veeva
Communications & Networking
1 3 (1.23%) HTTP
1 3 (1.23%) HTTPS
2 1 (0.41%) Firewall
2 1 (0.41%) GoToMeeting
2 1 (0.41%) LAN
2 1 (0.41%) Network Security
2 1 (0.41%) VPN
2 1 (0.41%) WAN
Database & Business Intelligence
1 8 (3.29%) Relational Database
2 4 (1.65%) Data Warehouse
2 4 (1.65%) MySQL
Development Applications
1 14 (5.76%) Eclipse
2 12 (4.94%) Ant
3 9 (3.70%) JIRA
4 3 (1.23%) Git (software)
5 1 (0.41%) Jenkins
5 1 (0.41%) Selenium
General
1 94 (38.68%) Marketing
2 53 (21.81%) Finance
3 14 (5.76%) Banking
4 9 (3.70%) Telecoms
5 8 (3.29%) Retail
6 5 (2.06%) Automotive
6 5 (2.06%) Investment Banking
7 4 (1.65%) Front Office
7 4 (1.65%) Law
8 3 (1.23%) Legal
9 2 (0.82%) Games
10 1 (0.41%) Advertising
10 1 (0.41%) Back Office
10 1 (0.41%) Billing
10 1 (0.41%) French Language
10 1 (0.41%) German Language
10 1 (0.41%) Portuguese Language
10 1 (0.41%) Publishing
10 1 (0.41%) Spanish Language
Job Titles
1 86 (35.39%) Developer
1 86 (35.39%) Salesforce Developer
2 45 (18.52%) Consultant
3 32 (13.17%) Administrator
4 31 (12.76%) Analyst
4 31 (12.76%) Architect
4 31 (12.76%) Salesforce Administrator
4 31 (12.76%) Salesforce Analyst
5 29 (11.93%) Salesforce Consultant
6 28 (11.52%) Salesforce Architect
7 18 (7.41%) Functional Consultant
7 18 (7.41%) Salesforce Functional Consultant
7 18 (7.41%) Test Analyst
8 13 (5.35%) IT Consultant
9 12 (4.94%) Development Analyst
9 12 (4.94%) Salesforce Technical Architect
9 12 (4.94%) Technical Architect
10 8 (3.29%) Business Analyst
10 8 (3.29%) Salesforce Business Analyst
11 7 (2.88%) Trainee
Libraries, Frameworks & Software Standards
1 85 (34.98%) Visualforce
2 71 (29.22%) Mason
3 31 (12.76%) HTML
4 29 (11.93%) CSS
5 25 (10.29%) XML
6 21 (8.64%) SOAP
7 19 (7.82%) Web Services
8 17 (7.00%) REST
9 5 (2.06%) D3.js
9 5 (2.06%) Google Chart
10 4 (1.65%) .NET
10 4 (1.65%) JSON
11 3 (1.23%) COM
11 3 (1.23%) DHTML
11 3 (1.23%) J2EE
11 3 (1.23%) J2SE
11 3 (1.23%) Middleware
12 2 (0.82%) RESTful
13 1 (0.41%) Ajax
13 1 (0.41%) AngularJS
Miscellaneous
1 34 (13.99%) Analytical Skills
2 7 (2.88%) Self-Motivation
3 6 (2.47%) Fintech
4 4 (1.65%) Enterprise Software
4 4 (1.65%) Management Information System
5 3 (1.23%) Enterprise Cloud
5 3 (1.23%) Greenfield Project
5 3 (1.23%) Public Cloud
5 3 (1.23%) User Experience
6 2 (0.82%) Foreign Exchange (FX)
7 1 (0.41%) Client/Server
7 1 (0.41%) Computer Science
7 1 (0.41%) Data Structures
7 1 (0.41%) Mobile App
7 1 (0.41%) RIA
7 1 (0.41%) Web 2.0
7 1 (0.41%) Xbox
Operating Systems
1 1 (0.41%) Windows
1 1 (0.41%) Windows Server
Processes & Methodologies
1 92 (37.86%) CRM
2 70 (28.81%) Agile Software Development
3 45 (18.52%) Stakeholder Management
4 35 (14.40%) Validation
5 34 (13.99%) Migration
6 21 (8.64%) Mentoring
7 19 (7.82%) Data Modelling
7 19 (7.82%) Test Strategy
8 18 (7.41%) Dashboard Development
9 16 (6.58%) Configure, Price, Quote (CPQ)
9 16 (6.58%) Test Scripting
10 15 (6.17%) SDLC
11 14 (5.76%) Data Analysis
11 14 (5.76%) Data Mapping
11 14 (5.76%) Decision-Making
11 14 (5.76%) Use Case
12 13 (5.35%) Change Management
12 13 (5.35%) Data Migration
12 13 (5.35%) Waterfall
13 12 (4.94%) Analytics
Programming Languages
1 105 (43.21%) Apex Code
2 46 (18.93%) JavaScript
3 35 (14.40%) SQL
4 18 (7.41%) Java
5 8 (3.29%) SOQL
6 7 (2.88%) SOSL
7 5 (2.06%) R
7 5 (2.06%) VBA
8 3 (1.23%) C++
8 3 (1.23%) Python
9 1 (0.41%) PHP
Qualifications
1 30 (12.35%) Degree
2 5 (2.06%) Master's Degree
3 1 (0.41%) Computer Science Degree
Quality Assurance & Compliance
1 5 (2.06%) Data Quality
2 4 (1.65%) QA
3 2 (0.82%) SEPA
3 2 (0.82%) Solvency II
System Software
1 1 (0.41%) Active Directory
1 1 (0.41%) Virtual Machines
Systems Management
1 6 (2.47%) HP Quality Center
2 2 (0.82%) SCOM
3 1 (0.41%) WebSphere Cast Iron
Vendors
1 243 (100.00%) Salesforce.com
2 23 (9.47%) Salesforce Marketing Cloud
3 14 (5.76%) Pardot
4 5 (2.06%) Apttus
4 5 (2.06%) Tableau
4 5 (2.06%) Zuora
5 4 (1.65%) Google
5 4 (1.65%) Informatica
5 4 (1.65%) Microsoft
6 3 (1.23%) Jitterbit
6 3 (1.23%) MuleSoft
7 2 (0.82%) Dell
7 2 (0.82%) Remedy
7 2 (0.82%) Siebel
8 1 (0.41%) Callidus
8 1 (0.41%) IBM
8 1 (0.41%) Pega
8 1 (0.41%) Sun
8 1 (0.41%) Thunderhead