Period
to 21 February 2019

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Salesforce Service Cloud skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Salesforce Service Cloud over the 6 months to 21 February 2019 with a comparison to the same period in the previous 2 years.

Salesforce.com Service Cloud
UK > England
6 months to
21 Feb 2019
Same period 2018 Same period 2017
Rank 918 942 952
Rank change year-on-year +24 +10 +76
Permanent jobs citing Salesforce Service Cloud 166 223 220
As % of all permanent IT jobs advertised in England 0.12% 0.14% 0.13%
As % of the Cloud Services category 0.46% 0.65% 0.94%
Number of salaries quoted 118 169 188
England median annual salary £60,000 £65,000 £55,000
Median salary % change year-on-year -7.69% +18.18% -6.70%
10th Percentile £44,688 £38,750 £34,773
90th Percentile £77,875 £83,750 £72,500
UK median annual salary £60,000 £65,000 £55,000
% change year-on-year -7.69% +18.18% -8.33%

Salesforce Service Cloud is in the Cloud Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for cloud computing skills.

All Cloud Skills
England
Permanent vacancies with a requirement for cloud computing skills 36,138 34,293 23,369
As % of all permanent IT jobs advertised in England 25.72% 20.78% 14.08%
Number of salaries quoted 29,057 28,718 19,733
England median annual salary £55,000 £52,500 £51,000
Median salary % change year-on-year +4.76% +2.94% +2.00%
10th Percentile £30,450 £28,500 £28,500
90th Percentile £87,500 £82,500 £80,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Salesforce Service Cloud
Job Vacancy Trend in England

Job postings citing Salesforce Service Cloud as a percentage of all IT jobs advertised in England.

Job vacancy trend for Salesforce Service Cloud in England

Salesforce Service Cloud
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Salesforce Service Cloud in England.

Salary trend for Salesforce Service Cloud in England

Salesforce Service Cloud
Salary Histogram in England

The salary distribution of IT jobs citing Salesforce Service Cloud in England over the 6 months to 21 February 2019.

Salary histogram for Salesforce Service Cloud in England

Salesforce Service Cloud
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Salesforce Service Cloud within the England region over the 6 months to 21 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 102 £60,000 -14.29% 39
East of England +77 25 £80,000 +113.33% 1
South East +15 15 £55,000 +29.41% 7
North of England +56 14 £57,500 +9.79% 9
North West +12 8 £54,500 +21.79% 7
Yorkshire +39 6 £60,000 -14.29% 2
West Midlands +36 3 £70,000 +16.67% 3
Midlands +29 3 £70,000 +40.00% 4
Salesforce Service Cloud
UK

For the 6 months to 21 February 2019, IT jobs citing Salesforce Service Cloud also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for Salesforce Service Cloud.

1 166 (100.00%) Salesforce.com
2 81 (48.80%) Marketing
3 76 (45.78%) Apex Code
4 66 (39.76%) Visualforce
5 58 (34.94%) Agile Software Development
6 57 (34.34%) Salesforce Sales Cloud
7 51 (30.72%) CRM
8 46 (27.71%) Finance
9 37 (22.29%) JavaScript
10 32 (19.28%) SOAP
10 32 (19.28%) Migration
10 32 (19.28%) Salesforce Marketing Cloud
11 30 (18.07%) Java
12 29 (17.47%) REST
12 29 (17.47%) Salesforce.com CRM
13 25 (15.06%) Web Services
14 24 (14.46%) Configure, Price, Quote (CPQ)
15 23 (13.86%) OOP
15 23 (13.86%) Email Marketing
16 22 (13.25%) Programme Management
16 22 (13.25%) Social Media
16 22 (13.25%) OO
16 22 (13.25%) SQL
16 22 (13.25%) Dashboard Development
16 22 (13.25%) Coaching
16 22 (13.25%) Line Management
16 22 (13.25%) Problem-Solving
17 21 (12.65%) .NET
18 20 (12.05%) Data Migration
19 16 (9.64%) Jitterbit

Salesforce Service Cloud
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (3.01%) Microsoft Excel
2 4 (2.41%) MS Visio
Business Applications
1 29 (17.47%) Salesforce.com CRM
2 1 (0.60%) BigMachines
Cloud Services
1 57 (34.34%) Salesforce Sales Cloud
2 10 (6.02%) Force.com
3 7 (4.22%) GitHub
4 6 (3.61%) Amazon AWS
5 5 (3.01%) Microsoft Azure
6 4 (2.41%) FinancialForce
6 4 (2.41%) SaaS
7 3 (1.81%) Google Cloud Platform
8 2 (1.20%) Cloud Computing
Communications & Networking
1 5 (3.01%) Internet
2 2 (1.20%) SAN
Database & Business Intelligence
1 5 (3.01%) Data Warehouse
2 4 (2.41%) Enterprise Data Warehouse
3 3 (1.81%) Relational Database
Development Applications
1 14 (8.43%) Eclipse
2 9 (5.42%) JIRA
3 6 (3.61%) Git (software)
4 2 (1.20%) Oracle APEX
5 1 (0.60%) Selenium
General
1 81 (48.80%) Marketing
2 46 (27.71%) Finance
3 5 (3.01%) Banking
4 1 (0.60%) Advertising
4 1 (0.60%) Front Office
Job Titles
1 63 (37.95%) Developer
2 62 (37.35%) Salesforce Developer
3 29 (17.47%) Consultant
3 29 (17.47%) Salesforce Consultant
4 23 (13.86%) Administrator
4 23 (13.86%) Salesforce Administrator
5 22 (13.25%) Programme Manager
6 17 (10.24%) Functional Consultant
6 17 (10.24%) Salesforce Functional Consultant
7 12 (7.23%) Analyst
8 10 (6.02%) Salesforce Analyst
9 6 (3.61%) Architect
9 6 (3.61%) Technical Leader
10 5 (3.01%) Cloud Developer
10 5 (3.01%) Excel Developer
10 5 (3.01%) Salesforce Technical Consultant
10 5 (3.01%) Technical Consultant
10 5 (3.01%) Test Analyst
11 4 (2.41%) Business Analyst
11 4 (2.41%) Salesforce Business Analyst
Libraries, Frameworks & Software Standards
1 66 (39.76%) Visualforce
2 32 (19.28%) SOAP
3 29 (17.47%) REST
4 25 (15.06%) Web Services
5 21 (12.65%) .NET
6 9 (5.42%) XML
7 8 (4.82%) CSS
7 8 (4.82%) HTML
8 5 (3.01%) RESTful
9 2 (1.20%) Ajax
10 1 (0.60%) AngularJS
Miscellaneous
1 22 (13.25%) Social Media
2 14 (8.43%) Analytical Skills
3 7 (4.22%) Management Information System
4 5 (3.01%) Enterprise Software
5 4 (2.41%) Fintech
5 4 (2.41%) Greenfield Project
5 4 (2.41%) Self-Motivation
6 3 (1.81%) Enterprise Cloud
6 3 (1.81%) Public Cloud
7 2 (1.20%) User Experience
8 1 (0.60%) Life Science
Operating Systems
1 2 (1.20%) Linux
1 2 (1.20%) Unix
Processes & Methodologies
1 58 (34.94%) Agile Software Development
2 51 (30.72%) CRM
3 32 (19.28%) Migration
4 24 (14.46%) Configure, Price, Quote (CPQ)
5 23 (13.86%) Email Marketing
5 23 (13.86%) OOP
6 22 (13.25%) Coaching
6 22 (13.25%) Dashboard Development
6 22 (13.25%) Line Management
6 22 (13.25%) OO
6 22 (13.25%) Problem-Solving
6 22 (13.25%) Programme Management
7 20 (12.05%) Data Migration
8 15 (9.04%) Data Modelling
8 15 (9.04%) Service Management
9 11 (6.63%) Customer Requirements
10 9 (5.42%) Analytics
10 9 (5.42%) Mentoring
11 8 (4.82%) Validation
11 8 (4.82%) Workflow
Programming Languages
1 76 (45.78%) Apex Code
2 37 (22.29%) JavaScript
3 30 (18.07%) Java
4 22 (13.25%) SQL
5 4 (2.41%) SOQL
6 3 (1.81%) Python
7 1 (0.60%) SOSL
Qualifications
1 6 (3.61%) Degree
2 2 (1.20%) Master's Degree
Quality Assurance & Compliance
1 7 (4.22%) Data Quality
2 3 (1.81%) GDPR
2 3 (1.81%) QA
Systems Management
1 4 (2.41%) HP Quality Center
2 2 (1.20%) Tivoli
2 2 (1.20%) Tivoli Storage Manager
Vendors
1 166 (100.00%) Salesforce.com
2 32 (19.28%) Salesforce Marketing Cloud
3 16 (9.64%) Jitterbit
4 11 (6.63%) SAP
5 8 (4.82%) Pardot
6 7 (4.22%) Microsoft
7 4 (2.41%) Conga
7 4 (2.41%) DocuSign
7 4 (2.41%) Google
8 3 (1.81%) Sage
9 2 (1.20%) Anaplan
9 2 (1.20%) Dell
9 2 (1.20%) EMC
9 2 (1.20%) IBM
9 2 (1.20%) Marketo
9 2 (1.20%) NetApp
9 2 (1.20%) Oracle
9 2 (1.20%) Tableau
9 2 (1.20%) Veeam
9 2 (1.20%) VMware