Period
to 19 November 2017

The median annual salary for an IT Support was £23,500 in advertised job vacancies in Manchester during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 188 171 165
Rank change year-on-year -17 -6 -2
Permanent jobs requiring an IT Support 122 115 110
As % of all permanent IT jobs advertised in Manchester 1.55% 1.55% 1.48%
As % of the Job Titles category 1.59% 1.59% 1.53%
Number of salaries quoted 111 103 92
Manchester median annual salary £23,500 £25,000 £23,250
Median salary % change year-on-year -6.00% +7.53% +3.33%
10th Percentile £18,000 £19,000 £17,825
90th Percentile £38,750 £37,450 £40,175
North West median annual salary £23,000 £22,500 £23,000
% change year-on-year +2.22% -2.17% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7669 7211 7181
% of permanent IT jobs with a recognized job title 97.37% 97.45% 96.62%
Number of salaries quoted 6368 6193 5978
Manchester median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £26,000 £26,250 £24,500
90th Percentile £65,000 £62,500 £60,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +6.67%

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support in Manchester over the 6 months to 19 November 2017.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport -5 9 £22,750 -10.78% 2
Salford +2 8 £19,000 -42.42% 2
Rochdale +22 7 £22,000 +6.64%
Wigan -1 5 £30,000 +48.15%
Altrincham -9 4 £32,750 +59.76% 1
Bolton +1 1 £17,000 -15.00% 1
Bury 0 1 £17,000 -15.00%
Sale - 1 £35,000 -
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 19 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring IT Support in the job title.

1 93 (76.23%) Windows
2 84 (68.85%) Active Directory
3 49 (40.16%) Microsoft
4 45 (36.89%) Office 365
5 37 (30.33%) Windows Server
5 37 (30.33%) Hyper-V
6 35 (28.69%) VMware
7 34 (27.87%) MS Exchange
7 34 (27.87%) Driving Licence
8 31 (25.41%) ITIL
9 28 (22.95%) Microsoft Office
9 28 (22.95%) Microsoft Certification
10 27 (22.13%) Degree
11 25 (20.49%) Windows Server 2012
11 25 (20.49%) MCSE
12 24 (19.67%) Windows 10
12 24 (19.67%) Windows 7
13 23 (18.85%) Time Management
13 23 (18.85%) Citrix
14 22 (18.03%) Master's Degree
15 21 (17.21%) SAN
16 20 (16.39%) VMware Infrastructure
16 20 (16.39%) Exchange Server 2010
17 19 (15.57%) Mentoring
17 19 (15.57%) Dell
17 19 (15.57%) Finance
18 18 (14.75%) SLA
18 18 (14.75%) EqualLogic
19 16 (13.11%) Windows Server 2008
20 15 (12.30%) Linux

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (27.87%) MS Exchange
2 20 (16.39%) Exchange Server 2010
3 11 (9.02%) Exchange Server 2013
4 8 (6.56%) SharePoint
5 5 (4.10%) Skype for Business
6 4 (3.28%) WordPress
7 1 (0.82%) Blackberry Enterprise Server
7 1 (0.82%) Exchange Server 2003
Applications
1 28 (22.95%) Microsoft Office
2 1 (0.82%) Microsoft Excel
Cloud Services
1 45 (36.89%) Office 365
2 6 (4.92%) Microsoft Azure
3 4 (3.28%) GitHub
4 2 (1.64%) Amazon AWS
4 2 (1.64%) Cloud Computing
4 2 (1.64%) Mimecast
4 2 (1.64%) SaaS
5 1 (0.82%) Basecamp
Communications & Networking
1 21 (17.21%) SAN
2 15 (12.30%) TCP/IP
3 14 (11.48%) LAN
4 13 (10.66%) DNS
4 13 (10.66%) Firewall
5 12 (9.84%) DHCP
5 12 (9.84%) WAN
6 7 (5.74%) VPN
7 6 (4.92%) Skype
7 6 (4.92%) Wi-Fi
8 4 (3.28%) VLAN
9 3 (2.46%) VoIP
9 3 (2.46%) Wireless
10 1 (0.82%) Ethernet
10 1 (0.82%) Internet
10 1 (0.82%) ISDN
10 1 (0.82%) LDAP
10 1 (0.82%) Structured Cabling
10 1 (0.82%) WebEx
Database & Business Intelligence
1 6 (4.92%) SQL Server
2 3 (2.46%) Crystal Reports
Development Applications
1 5 (4.10%) JIRA
2 4 (3.28%) Git (software)
2 4 (3.28%) TeamCity
3 1 (0.82%) Bugzilla
3 1 (0.82%) Jenkins
General
1 19 (15.57%) Finance
2 9 (7.38%) Telecoms
3 4 (3.28%) Back Office
3 4 (3.28%) Financial Institution
3 4 (3.28%) Law
3 4 (3.28%) Retail
4 3 (2.46%) Billing
4 3 (2.46%) Legal
5 2 (1.64%) Manufacturing
6 1 (0.82%) Banking
6 1 (0.82%) Local Government
Libraries, Frameworks & Software Standards
1 3 (2.46%) ODBC
2 1 (0.82%) Web Services
Miscellaneous
1 34 (27.87%) Driving Licence
2 7 (5.74%) iPad
3 3 (2.46%) Analytical Skills
3 3 (2.46%) Data Centre
4 2 (1.64%) iPhone
5 1 (0.82%) Blackberry
5 1 (0.82%) Computer Science
5 1 (0.82%) Greenfield Project
5 1 (0.82%) Management Information System
5 1 (0.82%) Renewable Energy
5 1 (0.82%) RSA SecurID
5 1 (0.82%) Wiki
Operating Systems
1 93 (76.23%) Windows
2 37 (30.33%) Windows Server
3 25 (20.49%) Windows Server 2012
4 24 (19.67%) Windows 10
4 24 (19.67%) Windows 7
5 16 (13.11%) Windows Server 2008
6 15 (12.30%) Linux
7 14 (11.48%) Windows 8
8 7 (5.74%) Red Hat Enterprise Linux
9 6 (4.92%) Unix
10 5 (4.10%) Mac OS
10 5 (4.10%) Windows Server 2003
11 3 (2.46%) Windows XP
12 2 (1.64%) Android
12 2 (1.64%) Windows Phone
13 1 (0.82%) AIX
Processes & Methodologies
1 31 (25.41%) ITIL
2 23 (18.85%) Time Management
3 19 (15.57%) Mentoring
4 12 (9.84%) Service Delivery
5 8 (6.56%) Project Management
6 6 (4.92%) Hardware Maintenance
6 6 (4.92%) Service Management
7 5 (4.10%) IT Strategy
7 5 (4.10%) Problem Management
8 4 (3.28%) Application Packaging
8 4 (3.28%) Document Management
8 4 (3.28%) Knowledge Management
8 4 (3.28%) Stakeholder Management
9 3 (2.46%) Change Management
9 3 (2.46%) CRM
9 3 (2.46%) ITSM
9 3 (2.46%) Service Desk Management
9 3 (2.46%) Workflow
10 2 (1.64%) Case Management
10 2 (1.64%) ITIL V3
Programming Languages
1 10 (8.20%) SQL
2 6 (4.92%) PowerShell
3 4 (3.28%) VBScript
4 3 (2.46%) T-SQL
5 2 (1.64%) C
Qualifications
1 28 (22.95%) Microsoft Certification
2 27 (22.13%) Degree
3 25 (20.49%) MCSE
4 22 (18.03%) Master's Degree
5 8 (6.56%) MCP
6 3 (2.46%) MCSA
7 2 (1.64%) MCITP
7 2 (1.64%) RHCT
8 1 (0.82%) CCNA
8 1 (0.82%) Cisco Certification
8 1 (0.82%) Computer Science Degree
8 1 (0.82%) MOS
8 1 (0.82%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (14.75%) SLA
2 2 (1.64%) PCI DSS
3 1 (0.82%) ISO/IEC 27001
System Software
1 84 (68.85%) Active Directory
2 37 (30.33%) Hyper-V
3 20 (16.39%) VMware Infrastructure
4 5 (4.10%) vSphere
5 4 (3.28%) Terminal Services
5 4 (3.28%) VMware ESXi
6 3 (2.46%) Microsoft Virtual Server
6 3 (2.46%) Virtual Desktop
7 1 (0.82%) XenApp
Systems Management
1 5 (4.10%) SCCM
2 1 (0.82%) Backup Exec
2 1 (0.82%) HockeyApp
2 1 (0.82%) Norton AntiVirus
2 1 (0.82%) WSUS
Vendors
1 49 (40.16%) Microsoft
2 35 (28.69%) VMware
3 23 (18.85%) Citrix
4 19 (15.57%) Dell
5 18 (14.75%) EqualLogic
6 12 (9.84%) Cisco
7 4 (3.28%) iManage
8 3 (2.46%) HP
8 3 (2.46%) Red Hat
9 2 (1.64%) Apple
9 2 (1.64%) Symantec
9 2 (1.64%) Veeam
10 1 (0.82%) Canon
10 1 (0.82%) Capita
10 1 (0.82%) Juniper
10 1 (0.82%) McAfee