Period
to 20 July 2018

The median annual salary for an IT Support was £24,250 in advertised job vacancies in Manchester during the 6 months to 20 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 165 213 172
Rank change year-on-year +48 -41 -17
Permanent jobs requiring an IT Support 112 97 89
As % of all permanent IT jobs advertised in Manchester 1.53% 1.18% 1.26%
As % of the Job Titles category 1.58% 1.21% 1.29%
Number of salaries quoted 92 93 93
Manchester median annual salary £24,250 £25,000 £27,000
Median salary % change year-on-year -3.00% -7.41% +8.00%
10th Percentile £19,775 £18,275 £18,400
90th Percentile £39,875 £40,000 £48,500
North West median annual salary £25,000 £23,000 £24,500
% change year-on-year +8.70% -6.12% -0.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,081 8,002 6,923
% of permanent IT jobs with a recognized job title 96.68% 97.56% 97.80%
Number of salaries quoted 5,935 6,747 5,865
Manchester median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £25,000 £25,750 £25,000
90th Percentile £67,500 £64,750 £63,550
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support in Manchester over the 6 months to 20 July 2018.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +16 16 £37,500 +66.67% 3
Wigan +21 13 £22,500 - 2
Salford +7 9 £24,000 +26.32% 2
Rochdale - 8 - - 2
Altrincham +5 5 £21,000 -22.22% 1
Bolton +8 3 £23,250 -8.82% 4
Sale - 3 £37,500 - 2
Cheadle - 2 £20,500 - 1
Bury -3 1 £23,000 +21.05% 2
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 20 July 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 69 (61.61%) Windows
2 60 (53.57%) Active Directory
3 50 (44.64%) Microsoft
4 40 (35.71%) Windows Server
5 36 (32.14%) VMware
6 34 (30.36%) Firewall
7 31 (27.68%) Office 365
8 30 (26.79%) Windows Server 2012
9 27 (24.11%) ITIL
10 25 (22.32%) Microsoft Certification
11 24 (21.43%) VMware Infrastructure
12 23 (20.54%) Windows Server 2008
13 22 (19.64%) Hyper-V
13 22 (19.64%) Microsoft Office
13 22 (19.64%) Windows 10
14 21 (18.75%) LAN
14 21 (18.75%) WAN
15 20 (17.86%) MS Exchange
15 20 (17.86%) SQL
16 19 (16.96%) Citrix
16 19 (16.96%) Windows 7
17 18 (16.07%) Microsoft Azure
18 17 (15.18%) SQL Server
19 15 (13.39%) SCCM
19 15 (13.39%) Virtual Machines
20 14 (12.50%) Virtual Servers
20 14 (12.50%) MCP
20 14 (12.50%) SharePoint
20 14 (12.50%) Cisco
21 13 (11.61%) Service Management

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (17.86%) MS Exchange
2 14 (12.50%) SharePoint
3 12 (10.71%) Exchange Server 2013
4 6 (5.36%) Exchange Server 2007
5 5 (4.46%) Skype for Business
6 4 (3.57%) SharePoint 2013
6 4 (3.57%) SharePoint Server
6 4 (3.57%) WordPress
7 3 (2.68%) Apache Spark
7 3 (2.68%) Exchange Server 2010
7 3 (2.68%) IBM Notes
8 2 (1.79%) Confluence
9 1 (0.89%) CMS
9 1 (0.89%) Drupal
9 1 (0.89%) IIS
Applications
1 22 (19.64%) Microsoft Office
2 4 (3.57%) Microsoft Excel
2 4 (3.57%) Microsoft PowerPoint
Business Applications
1 5 (4.46%) Dynamics CRM
2 1 (0.89%) Dynamics AX
2 1 (0.89%) Infor CloudSuite Industrial (formerly SyteLine)
2 1 (0.89%) NetSuite
Cloud Services
1 31 (27.68%) Office 365
2 18 (16.07%) Microsoft Azure
3 8 (7.14%) Cloud Computing
4 6 (5.36%) Amazon AWS
4 6 (5.36%) IaaS
5 3 (2.68%) SaaS
6 2 (1.79%) PaaS
7 1 (0.89%) OneDrive
7 1 (0.89%) Sage Pay
Communications & Networking
1 34 (30.36%) Firewall
2 21 (18.75%) LAN
2 21 (18.75%) WAN
3 13 (11.61%) SAN
3 13 (11.61%) TCP/IP
4 9 (8.04%) DHCP
4 9 (8.04%) DNS
5 8 (7.14%) VoIP
6 6 (5.36%) Skype
6 6 (5.36%) VPN
7 4 (3.57%) Ethernet
7 4 (3.57%) Wireless
8 3 (2.68%) Network Security
9 2 (1.79%) Cisco ASA
9 2 (1.79%) IP Telephony
9 2 (1.79%) iSCSI
9 2 (1.79%) Structured Cabling
9 2 (1.79%) VLAN
9 2 (1.79%) Wireshark
9 2 (1.79%) xDSL
Database & Business Intelligence
1 17 (15.18%) SQL Server
2 7 (6.25%) SQL Server 2008
3 5 (4.46%) Crystal Reports
4 4 (3.57%) Relational Database
5 3 (2.68%) Big Data
5 3 (2.68%) Hadoop
5 3 (2.68%) MS Access
5 3 (2.68%) MySQL
5 3 (2.68%) SQL Server 2012
6 2 (1.79%) SQL Server Reporting Services
7 1 (0.89%) Electronic Patient Records
7 1 (0.89%) SQL Server 2005
7 1 (0.89%) SQL Server Integration Services
Development Applications
1 2 (1.79%) Bitbucket
1 2 (1.79%) Jenkins
1 2 (1.79%) JIRA
1 2 (1.79%) SonarQube
1 2 (1.79%) Sonatype Nexus
1 2 (1.79%) Subversion
General
1 10 (8.93%) Manufacturing
2 8 (7.14%) Finance
2 8 (7.14%) Retail
3 6 (5.36%) Law
4 3 (2.68%) Legal
5 2 (1.79%) Pharmaceutical
5 2 (1.79%) Telecoms
6 1 (0.89%) Back Office
6 1 (0.89%) Banking
6 1 (0.89%) Games
6 1 (0.89%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (5.36%) Web Services
2 2 (1.79%) 802.1X
2 2 (1.79%) LDAP
3 1 (0.89%) .NET
3 1 (0.89%) CSS
3 1 (0.89%) HTML
Miscellaneous
1 7 (6.25%) Driving Licence
2 5 (4.46%) Computer Science
3 4 (3.57%) Analytical Skills
3 4 (3.57%) Data Centre
3 4 (3.57%) Self-Motivation
4 3 (2.68%) Fat Client
4 3 (2.68%) Replication
4 3 (2.68%) Thin Client
5 2 (1.79%) Blackberry
5 2 (1.79%) Hybrid Cloud
6 1 (0.89%) EPoS
6 1 (0.89%) Handset
6 1 (0.89%) iPhone
6 1 (0.89%) Management Information System
6 1 (0.89%) Smart City
6 1 (0.89%) Smartphone
6 1 (0.89%) Video Conferencing
Operating Systems
1 69 (61.61%) Windows
2 40 (35.71%) Windows Server
3 30 (26.79%) Windows Server 2012
4 23 (20.54%) Windows Server 2008
5 22 (19.64%) Windows 10
6 19 (16.96%) Windows 7
7 11 (9.82%) Linux
8 7 (6.25%) Unix
9 3 (2.68%) Mac OS
10 2 (1.79%) Android
11 1 (0.89%) Windows 2000 Server
11 1 (0.89%) Windows 8
11 1 (0.89%) Windows Server 2003
11 1 (0.89%) Windows XP
Processes & Methodologies
1 27 (24.11%) ITIL
2 13 (11.61%) ITIL V3
2 13 (11.61%) Service Management
3 10 (8.93%) Incident Management
3 10 (8.93%) Problem-Solving
4 8 (7.14%) ERP
5 6 (5.36%) Asset Management
5 6 (5.36%) Case Management
5 6 (5.36%) CRM
5 6 (5.36%) Process Improvement
6 5 (4.46%) ITSM
6 5 (4.46%) Mentoring
6 5 (4.46%) Problem Management
7 4 (3.57%) Change Management
7 4 (3.57%) Coaching
7 4 (3.57%) Commercial Awareness
7 4 (3.57%) Disaster Recovery
7 4 (3.57%) Information Security
7 4 (3.57%) Line Management
8 3 (2.68%) Performance Tuning
Programming Languages
1 20 (17.86%) SQL
2 4 (3.57%) VBA
3 2 (1.79%) T-SQL
4 1 (0.89%) C
4 1 (0.89%) C#
Qualifications
1 25 (22.32%) Microsoft Certification
2 14 (12.50%) MCP
3 13 (11.61%) MCSA
4 9 (8.04%) MCSE
5 4 (3.57%) HNC
5 4 (3.57%) MCTS
5 4 (3.57%) VMware Certified Professional (VCP)
6 3 (2.68%) Degree
6 3 (2.68%) Postgraduate
6 3 (2.68%) Security Cleared
7 2 (1.79%) MCITP
7 2 (1.79%) RHCT
8 1 (0.89%) A+ Certification
8 1 (0.89%) Computer Science Degree
8 1 (0.89%) ITIL Certification
8 1 (0.89%) Network+ Certification
Quality Assurance & Compliance
1 12 (10.71%) SLA
2 1 (0.89%) Cyber Essentials
2 1 (0.89%) ISO/IEC 27001
2 1 (0.89%) PCI DSS
System Software
1 60 (53.57%) Active Directory
2 24 (21.43%) VMware Infrastructure
3 22 (19.64%) Hyper-V
4 15 (13.39%) Virtual Machines
5 14 (12.50%) Virtual Servers
6 4 (3.57%) Terminal Services
6 4 (3.57%) vSphere
7 2 (1.79%) XenApp
8 1 (0.89%) Docker
8 1 (0.89%) VMware ESXi
Systems Management
1 15 (13.39%) SCCM
2 5 (4.46%) Systems Management Server (SMS)
3 4 (3.57%) SCVMM
4 3 (2.68%) Backup Exec
5 2 (1.79%) Failover Clustering
5 2 (1.79%) FlexNet
6 1 (0.89%) FortiGate
6 1 (0.89%) Symantec Endpoint Protection
Vendors
1 50 (44.64%) Microsoft
2 36 (32.14%) VMware
3 19 (16.96%) Citrix
4 14 (12.50%) Cisco
5 8 (7.14%) Avaya
6 3 (2.68%) Epicor
6 3 (2.68%) Lotus
6 3 (2.68%) Oracle
6 3 (2.68%) Symantec
6 3 (2.68%) Veeam
7 2 (1.79%) Capita
7 2 (1.79%) HP
7 2 (1.79%) Ivanti
7 2 (1.79%) Juniper
7 2 (1.79%) Nimble Storage
8 1 (0.89%) Apple
8 1 (0.89%) Dell
8 1 (0.89%) JD Edwards
8 1 (0.89%) Remedy
8 1 (0.89%) Sophos