Period
to 18 October 2018

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Manchester during the 6 months to 18 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 163 176 199
Rank change year-on-year +13 +23 -41
Permanent jobs requiring an IT Support 140 125 80
As % of all permanent IT jobs advertised in Manchester 1.92% 1.61% 1.09%
As % of the Job Titles category 1.99% 1.65% 1.11%
Number of salaries quoted 123 117 76
Manchester median annual salary £22,500 £23,000 £27,000
Median salary % change year-on-year -2.17% -14.81% +12.50%
10th Percentile £19,125 £18,000 £19,000
90th Percentile £44,500 £36,650 £48,750
North West median annual salary £24,000 £23,000 £23,500
% change year-on-year +4.35% -2.13% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,028 7,598 7,199
% of permanent IT jobs with a recognized job title 96.50% 97.64% 97.71%
Number of salaries quoted 5,852 6,331 6,177
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £24,750 £25,750 £25,750
90th Percentile £70,000 £65,000 £62,500
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support in Manchester over the 6 months to 18 October 2018.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +16 25 £22,500 -25.00% 3
Stockport +21 15 £24,000 +2.13% 2
Sale +3 14 £20,250 -42.14% 2
Salford -9 9 £26,500 +39.47% 1
Rochdale +9 7 £45,000 +104.55% 1
Altrincham -6 7 £20,500 -45.33% 2
Bolton +18 4 £23,250 +36.76% 1
Bury - 2 £20,000 - 2
Cheadle - 1 £25,000 - 1
Heywood - 1 £45,000 - 1
Oldham - 1 - - 3
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 18 October 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 96 (68.57%) Active Directory
2 91 (65.00%) Windows
3 61 (43.57%) Microsoft
4 54 (38.57%) VMware
5 52 (37.14%) Office 365
6 47 (33.57%) Firewall
7 43 (30.71%) Windows Server
8 38 (27.14%) VMware Infrastructure
9 36 (25.71%) WAN
10 34 (24.29%) LAN
11 33 (23.57%) Virtual Machines
12 32 (22.86%) Windows Server 2012
13 31 (22.14%) SAN
14 30 (21.43%) Citrix
15 28 (20.00%) ITIL
15 28 (20.00%) Windows Server 2008
16 26 (18.57%) Microsoft Certification
17 25 (17.86%) Microsoft Office
17 25 (17.86%) Virtual Servers
18 24 (17.14%) Problem-Solving
19 22 (15.71%) Hyper-V
20 21 (15.00%) Windows 7
20 21 (15.00%) Windows 10
21 20 (14.29%) Microsoft Azure
22 19 (13.57%) TCP/IP
23 18 (12.86%) MS Exchange
24 16 (11.43%) Cisco
24 16 (11.43%) Service Management
25 15 (10.71%) SCCM
26 14 (10.00%) DNS

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.86%) MS Exchange
2 13 (9.29%) SharePoint
3 12 (8.57%) Exchange Server 2013
4 6 (4.29%) SharePoint 2013
5 5 (3.57%) Exchange Server 2007
6 4 (2.86%) SharePoint Server
6 4 (2.86%) Skype for Business
7 3 (2.14%) WordPress
8 2 (1.43%) Confluence
9 1 (0.71%) CMS
9 1 (0.71%) Drupal
9 1 (0.71%) Exchange Server 2010
9 1 (0.71%) IBM Notes
Applications
1 25 (17.86%) Microsoft Office
2 12 (8.57%) Microsoft Excel
3 3 (2.14%) MS Visio
4 1 (0.71%) Microsoft PowerPoint
Business Applications
1 4 (2.86%) Dynamics CRM
2 1 (0.71%) Dynamics AX
2 1 (0.71%) Dynamics NAV
2 1 (0.71%) NetSuite
Cloud Services
1 52 (37.14%) Office 365
2 20 (14.29%) Microsoft Azure
3 4 (2.86%) IaaS
4 2 (1.43%) Amazon AWS
5 1 (0.71%) Cloud Computing
5 1 (0.71%) OneDrive
Communications & Networking
1 47 (33.57%) Firewall
2 36 (25.71%) WAN
3 34 (24.29%) LAN
4 31 (22.14%) SAN
5 19 (13.57%) TCP/IP
6 14 (10.00%) DNS
7 13 (9.29%) DHCP
8 8 (5.71%) Skype
9 7 (5.00%) VPN
10 5 (3.57%) VoIP
11 4 (2.86%) Ethernet
11 4 (2.86%) Wireless
12 3 (2.14%) Cisco ASA
12 3 (2.14%) Structured Cabling
12 3 (2.14%) VLAN
13 2 (1.43%) iSCSI
13 2 (1.43%) Network Security
13 2 (1.43%) Unified Communications
13 2 (1.43%) Wireshark
13 2 (1.43%) xDSL
Database & Business Intelligence
1 8 (5.71%) SQL Server
2 6 (4.29%) SQL Server 2008
3 5 (3.57%) Crystal Reports
4 4 (2.86%) Relational Database
5 2 (1.43%) MS Access
5 2 (1.43%) SQL Server 2012
6 1 (0.71%) MySQL
6 1 (0.71%) PostgreSQL
6 1 (0.71%) SQL Server Integration Services
Development Applications
1 3 (2.14%) JIRA
2 2 (1.43%) Bitbucket
2 2 (1.43%) Jenkins
2 2 (1.43%) SonarQube
2 2 (1.43%) Sonatype Nexus
2 2 (1.43%) Subversion
General
1 9 (6.43%) Manufacturing
1 9 (6.43%) Retail
2 6 (4.29%) Law
3 5 (3.57%) Finance
4 4 (2.86%) Games
5 2 (1.43%) Banking
5 2 (1.43%) Legal
5 2 (1.43%) Telecoms
6 1 (0.71%) Back Office
6 1 (0.71%) Electronics
6 1 (0.71%) Investment Banking
Libraries, Frameworks & Software Standards
1 6 (4.29%) Web Services
2 2 (1.43%) 802.1X
2 2 (1.43%) LDAP
3 1 (0.71%) .NET
3 1 (0.71%) CSS
3 1 (0.71%) HTML
Miscellaneous
1 11 (7.86%) Analytical Skills
1 11 (7.86%) Self-Motivation
2 4 (2.86%) Driving Licence
3 3 (2.14%) Fat Client
3 3 (2.14%) Replication
3 3 (2.14%) Thin Client
4 2 (1.43%) Blackberry
4 2 (1.43%) EPoS
5 1 (0.71%) Computer Science
5 1 (0.71%) Data Centre
5 1 (0.71%) Hybrid Cloud
5 1 (0.71%) iPhone
5 1 (0.71%) Management Information System
5 1 (0.71%) Smartphone
Operating Systems
1 91 (65.00%) Windows
2 43 (30.71%) Windows Server
3 32 (22.86%) Windows Server 2012
4 28 (20.00%) Windows Server 2008
5 21 (15.00%) Windows 10
5 21 (15.00%) Windows 7
6 9 (6.43%) Linux
7 4 (2.86%) Mac OS
7 4 (2.86%) Windows Server 2003
8 3 (2.14%) Android
8 3 (2.14%) Red Hat Enterprise Linux
9 1 (0.71%) Apple iOS
9 1 (0.71%) Unix
9 1 (0.71%) Windows 2000 Server
9 1 (0.71%) Windows XP
Processes & Methodologies
1 28 (20.00%) ITIL
2 24 (17.14%) Problem-Solving
3 16 (11.43%) Service Management
4 12 (8.57%) ITIL V3
5 10 (7.14%) Mentoring
6 9 (6.43%) Change Management
6 9 (6.43%) Coaching
7 8 (5.71%) Incident Management
8 7 (5.00%) ERP
9 6 (4.29%) Commercial Awareness
9 6 (4.29%) CRM
9 6 (4.29%) Infrastructure Engineering
9 6 (4.29%) Problem Management
10 5 (3.57%) Server Management
11 4 (2.86%) Agile Software Development
11 4 (2.86%) ITSM
11 4 (2.86%) Line Management
12 3 (2.14%) Analytics
12 3 (2.14%) Disaster Recovery
12 3 (2.14%) Project Management
Programming Languages
1 14 (10.00%) SQL
2 2 (1.43%) C#
2 2 (1.43%) VBA
3 1 (0.71%) Apple Swift
3 1 (0.71%) C
3 1 (0.71%) Java
3 1 (0.71%) JavaScript
3 1 (0.71%) PHP
3 1 (0.71%) Python
3 1 (0.71%) T-SQL
Qualifications
1 26 (18.57%) Microsoft Certification
2 12 (8.57%) MCSA
3 11 (7.86%) MCP
4 8 (5.71%) MCSE
5 6 (4.29%) MCTS
5 6 (4.29%) VMware Certified Professional (VCP)
6 4 (2.86%) HNC
7 2 (1.43%) Degree
7 2 (1.43%) ITIL Foundation Certificate
7 2 (1.43%) MCITP
8 1 (0.71%) CCNA
8 1 (0.71%) Cisco Certification
8 1 (0.71%) Computer Science Degree
8 1 (0.71%) ITIL Certification
Quality Assurance & Compliance
1 9 (6.43%) SLA
2 2 (1.43%) Cyber Essentials
3 1 (0.71%) ISO/IEC 27001
System Software
1 96 (68.57%) Active Directory
2 38 (27.14%) VMware Infrastructure
3 33 (23.57%) Virtual Machines
4 25 (17.86%) Virtual Servers
5 22 (15.71%) Hyper-V
6 11 (7.86%) XenApp
7 7 (5.00%) vSphere
8 6 (4.29%) Terminal Services
9 2 (1.43%) VMware ESXi
10 1 (0.71%) Docker
Systems Management
1 15 (10.71%) SCCM
2 4 (2.86%) SCVMM
3 3 (2.14%) Backup Exec
4 2 (1.43%) Failover Clustering
4 2 (1.43%) FlexNet
4 2 (1.43%) FortiGate
4 2 (1.43%) Systems Management Server (SMS)
5 1 (0.71%) Symantec Endpoint Protection
Vendors
1 61 (43.57%) Microsoft
2 54 (38.57%) VMware
3 30 (21.43%) Citrix
4 16 (11.43%) Cisco
5 7 (5.00%) Avaya
6 6 (4.29%) Apple
7 5 (3.57%) HP
8 3 (2.14%) Juniper
8 3 (2.14%) Red Hat
8 3 (2.14%) Symantec
8 3 (2.14%) Veeam
9 2 (1.43%) Ivanti
9 2 (1.43%) Nimble Storage
9 2 (1.43%) Sophos
10 1 (0.71%) Atlassian
10 1 (0.71%) Dell
10 1 (0.71%) Fortinet
10 1 (0.71%) JD Edwards
10 1 (0.71%) Lotus
10 1 (0.71%) Mitel