Period
to 20 April 2021

The median annual salary for an IT Support was £27,300 in advertised job vacancies in Manchester during the 6 months to 20 April 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
20 Apr 2021
Same period 2020 Same period 2019
Rank 126 152 173
Rank change year-on-year +26 +21 +31
Permanent jobs requiring an IT Support 64 71 103
As % of all permanent jobs advertised in Manchester 1.71% 1.49% 1.65%
As % of the Job Titles category 1.78% 1.55% 1.71%
Number of salaries quoted 42 62 95
10th Percentile £21,250 £19,075 £21,250
25th Percentile £21,500 £19,750 £21,625
Median annual salary (50th Percentile) £27,300 £24,875 £25,500
Median % change year-on-year +9.75% -2.45% -1.92%
75th Percentile £38,375 £28,750 £38,625
90th Percentile £47,000 £33,750 £38,750
North West median annual salary £27,050 £23,000 £25,500
% change year-on-year +17.61% -9.80% -1.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 3,588 4,568 6,028
% of permanent IT jobs with a recognized job title 95.88% 96.05% 96.53%
Number of salaries quoted 3,090 3,702 4,920
10th Percentile £31,180 £28,946 £26,250
25th Percentile £38,500 £36,750 £35,000
Median annual salary (50th Percentile) £50,000 £50,000 £45,750
Median % change year-on-year - +9.29% +1.67%
75th Percentile £63,750 £60,625 £60,000
90th Percentile £75,000 £71,250 £72,500
North West median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

Salary distribution for jobs citing IT Support in Manchester over the 6 months to 20 April 2021.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 20 April 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle +13 6 £23,000 +2.22%
Sale - 5 £22,500 -
Stockport +15 3 £22,500 +4.65% 1
Altrincham -4 3 £30,000 +9.09%
Bury -2 1 £27,500 +12.24%
Bolton - 1 £27,500 - 1
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 20 April 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 29 (45.31%) Microsoft
2 21 (32.81%) Windows
3 20 (31.25%) A+ Certification
4 19 (29.69%) Microsoft 365
5 15 (23.44%) Active Directory
6 13 (20.31%) Cisco
6 13 (20.31%) Firewall
6 13 (20.31%) Problem-Solving
7 11 (17.19%) Multimedia
8 10 (15.63%) SQL
8 10 (15.63%) Microsoft Office
8 10 (15.63%) Windows Server
9 9 (14.06%) Linux
10 8 (12.50%) SQL Server
10 8 (12.50%) DNS
10 8 (12.50%) Network+ Certification
10 8 (12.50%) Server+ Certification
10 8 (12.50%) Linux+ Certification
10 8 (12.50%) CompTIA Security+
11 7 (10.94%) Azure
11 7 (10.94%) ITIL
12 6 (9.38%) VMware
12 6 (9.38%) Computer Science
12 6 (9.38%) Time Management
13 5 (7.81%) Continuous Improvement
13 5 (7.81%) Network Security
13 5 (7.81%) Windows 10
13 5 (7.81%) Hardware Maintenance
13 5 (7.81%) Self-Motivation
13 5 (7.81%) DHCP

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) Exchange Server 2013
2 3 (4.69%) MS Exchange
2 3 (4.69%) SharePoint
3 1 (1.56%) IIS
Applications
1 10 (15.63%) Microsoft Office
2 2 (3.13%) Acrobat
2 2 (3.13%) Microsoft Excel
3 1 (1.56%) Microsoft PowerPoint
Business Applications
1 2 (3.13%) Dynamics CRM
1 2 (3.13%) Elite 3E
2 1 (1.56%) Dynamics AX
Cloud Services
1 19 (29.69%) Microsoft 365
2 7 (10.94%) Azure
3 4 (6.25%) Cloud Computing
4 3 (4.69%) Dynamics 365
5 2 (3.13%) SaaS
6 1 (1.56%) AWS
6 1 (1.56%) Google Workspace
6 1 (1.56%) IaaS
6 1 (1.56%) Power Platform
6 1 (1.56%) Route 53
Communications & Networking
1 13 (20.31%) Firewall
2 8 (12.50%) DNS
3 5 (7.81%) DHCP
3 5 (7.81%) Network Security
4 3 (4.69%) LAN
5 2 (3.13%) Extranet
5 2 (3.13%) VLAN
5 2 (3.13%) VoIP
5 2 (3.13%) VPN
5 2 (3.13%) WAN
6 1 (1.56%) Cisco IOS
6 1 (1.56%) Softphone
6 1 (1.56%) TCP/IP
6 1 (1.56%) Wi-Fi
6 1 (1.56%) WLAN
Database & Business Intelligence
1 8 (12.50%) SQL Server
2 1 (1.56%) MS Access
2 1 (1.56%) Power BI
Development Applications
1 2 (3.13%) JIRA
General
1 11 (17.19%) Multimedia
2 4 (6.25%) Back Office
2 4 (6.25%) Legal
2 4 (6.25%) Telecoms
3 3 (4.69%) Manufacturing
3 3 (4.69%) Pharmaceutical
4 2 (3.13%) Law
5 1 (1.56%) Advertising
5 1 (1.56%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.56%) CSS
1 1 (1.56%) HTML
Miscellaneous
1 5 (7.81%) Self-Motivation
2 4 (6.25%) Client/Server
2 4 (6.25%) Replication
3 2 (3.13%) Analytical Skills
3 2 (3.13%) Blackberry
3 2 (3.13%) Driving Licence
4 1 (1.56%) FMCG
4 1 (1.56%) Management Information System
4 1 (1.56%) Video Conferencing
Operating Systems
1 21 (32.81%) Windows
2 10 (15.63%) Windows Server
3 9 (14.06%) Linux
4 5 (7.81%) Windows 10
5 3 (4.69%) Windows Server 2019
6 2 (3.13%) Windows Server 2016
7 1 (1.56%) Android
7 1 (1.56%) Apple iOS
7 1 (1.56%) CentOS
7 1 (1.56%) Mac OS
7 1 (1.56%) Windows 7
7 1 (1.56%) Windows 8
7 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 13 (20.31%) Problem-Solving
2 7 (10.94%) ITIL
3 6 (9.38%) Computer Science
3 6 (9.38%) Time Management
4 5 (7.81%) Continuous Improvement
4 5 (7.81%) Hardware Maintenance
5 4 (6.25%) Data Security
5 4 (6.25%) Email Filtering
5 4 (6.25%) Kalman Filter
5 4 (6.25%) Network Management
5 4 (6.25%) Practice Management
5 4 (6.25%) Service Delivery
6 3 (4.69%) IT Governance
7 2 (3.13%) Case Management
7 2 (3.13%) CRM
7 2 (3.13%) ERP
7 2 (3.13%) Mobile Device Management
8 1 (1.56%) Continuous Delivery
8 1 (1.56%) DevOps
8 1 (1.56%) Software Deployment
Programming Languages
1 10 (15.63%) SQL
2 1 (1.56%) C
2 1 (1.56%) Java
2 1 (1.56%) PowerShell
2 1 (1.56%) T-SQL
2 1 (1.56%) VBA
Qualifications
1 20 (31.25%) A+ Certification
2 8 (12.50%) CompTIA Security+
2 8 (12.50%) Linux+ Certification
2 8 (12.50%) Network+ Certification
2 8 (12.50%) Server+ Certification
3 4 (6.25%) BPSS Clearance
3 4 (6.25%) SC Cleared
3 4 (6.25%) Security Cleared
4 2 (3.13%) MCITP
4 2 (3.13%) MCSE
4 2 (3.13%) Microsoft Certification
4 2 (3.13%) VERITAS Certified Professional (VCP)
4 2 (3.13%) VMware Certified Professional (VCP)
5 1 (1.56%) CCA
5 1 (1.56%) Citrix Certification
5 1 (1.56%) Degree
Quality Assurance & Compliance
1 1 (1.56%) QA
System Software
1 15 (23.44%) Active Directory
2 4 (6.25%) VMware Infrastructure
3 2 (3.13%) Forefront TMG
3 2 (3.13%) Hyper-V
4 1 (1.56%) Virtual Servers
Systems Management
1 4 (6.25%) WSUS
2 2 (3.13%) Microsoft Intune
3 1 (1.56%) cPanel
3 1 (1.56%) Nessus
3 1 (1.56%) Plesk
3 1 (1.56%) SCCM
Vendors
1 29 (45.31%) Microsoft
2 13 (20.31%) Cisco
3 6 (9.38%) VMware
4 4 (6.25%) Intel
5 2 (3.13%) Aderant
5 2 (3.13%) Adobe
5 2 (3.13%) Intapp
5 2 (3.13%) LexisNexis
5 2 (3.13%) LogicMonitor
5 2 (3.13%) SAP
5 2 (3.13%) SolarWinds
5 2 (3.13%) Symantec
5 2 (3.13%) Veeam
5 2 (3.13%) Veritas
6 1 (1.56%) Apple
6 1 (1.56%) iManage
6 1 (1.56%) Meraki
6 1 (1.56%) Salesforce.com
6 1 (1.56%) ServiceNow
6 1 (1.56%) Sophos