Period
to 18 December 2018

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Manchester during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 159 173 174
Rank change year-on-year +14 +1 -1
Permanent jobs requiring an IT Support 136 125 116
As % of all permanent IT jobs advertised in Manchester 1.90% 1.59% 1.57%
As % of the Job Titles category 1.97% 1.64% 1.61%
Number of salaries quoted 126 112 105
Manchester median annual salary £22,500 £23,750 £25,000
Median salary % change year-on-year -5.26% -5.00% +7.53%
10th Percentile £19,125 £18,388 £19,000
90th Percentile £44,500 £38,750 £37,250
North West median annual salary £22,500 £23,500 £22,500
% change year-on-year -4.26% +4.44% -4.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 6,908 7,621 7,186
% of permanent IT jobs with a recognized job title 96.53% 97.22% 97.37%
Number of salaries quoted 5,750 6,323 6,207
Manchester median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% +6.25%
10th Percentile £25,250 £26,250 £25,750
90th Percentile £72,500 £66,250 £62,500
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support in Manchester over the 6 months to 18 December 2018.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 18 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan +18 32 £22,500 -25.00% 2
Sale +6 12 £20,125 -42.50% 2
Rochdale +23 10 £33,750 +53.41% 2
Stockport +19 7 £22,500 +2.27% 3
Salford -11 7 £26,500 +39.47% 1
Bolton +17 5 £24,000 +41.18% 2
Altrincham -12 4 £20,000 -36.51% 2
Bury 0 2 £20,000 +17.65% 1
Cheadle - 2 £25,250 - 1
Heywood - 2 £45,000 -
Oldham - 2 £22,500 - 3
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 18 December 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 92 (67.65%) Active Directory
2 85 (62.50%) Windows
3 57 (41.91%) VMware
4 53 (38.97%) Microsoft
5 47 (34.56%) Firewall
6 46 (33.82%) Office 365
7 45 (33.09%) VMware Infrastructure
8 37 (27.21%) Windows Server
9 36 (26.47%) WAN
9 36 (26.47%) LAN
10 35 (25.74%) Virtual Machines
11 34 (25.00%) SAN
12 28 (20.59%) Virtual Servers
13 27 (19.85%) Windows Server 2012
14 25 (18.38%) Citrix
15 23 (16.91%) ITIL
15 23 (16.91%) Windows Server 2008
16 21 (15.44%) Windows 10
16 21 (15.44%) Microsoft Certification
16 21 (15.44%) TCP/IP
17 19 (13.97%) Problem-Solving
18 18 (13.24%) Microsoft Office
19 17 (12.50%) Windows 7
19 17 (12.50%) Hyper-V
20 16 (11.76%) Cisco
21 15 (11.03%) MS Exchange
21 15 (11.03%) Microsoft Azure
22 12 (8.82%) XenApp
22 12 (8.82%) SCCM
22 12 (8.82%) Service Management

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.03%) MS Exchange
2 8 (5.88%) Exchange Server 2013
2 8 (5.88%) SharePoint
3 5 (3.68%) SharePoint 2013
4 3 (2.21%) Exchange Server 2007
5 2 (1.47%) SharePoint Server
5 2 (1.47%) Skype for Business
6 1 (0.74%) CMS
6 1 (0.74%) Confluence
6 1 (0.74%) Drupal
6 1 (0.74%) IBM Notes
6 1 (0.74%) WordPress
Applications
1 18 (13.24%) Microsoft Office
2 12 (8.82%) Microsoft Excel
3 3 (2.21%) MS Visio
Business Applications
1 2 (1.47%) Dynamics CRM
2 1 (0.74%) Dynamics AX
2 1 (0.74%) Dynamics NAV
2 1 (0.74%) NetSuite
Cloud Services
1 46 (33.82%) Office 365
2 15 (11.03%) Microsoft Azure
3 2 (1.47%) Amazon AWS
3 2 (1.47%) IaaS
4 1 (0.74%) Cloud Computing
Communications & Networking
1 47 (34.56%) Firewall
2 36 (26.47%) LAN
2 36 (26.47%) WAN
3 34 (25.00%) SAN
4 21 (15.44%) TCP/IP
5 11 (8.09%) DNS
6 10 (7.35%) DHCP
7 5 (3.68%) Internet
7 5 (3.68%) Skype
8 4 (2.94%) ADSL
8 4 (2.94%) Broadband
8 4 (2.94%) FTP
9 3 (2.21%) VLAN
10 2 (1.47%) Unified Communications
10 2 (1.47%) VoIP
10 2 (1.47%) VPN
11 1 (0.74%) Cisco ASA
11 1 (0.74%) Cisco IOS
11 1 (0.74%) Intranet
11 1 (0.74%) Structured Cabling
Database & Business Intelligence
1 5 (3.68%) Crystal Reports
2 4 (2.94%) SQL Server
3 2 (1.47%) Relational Database
3 2 (1.47%) SQL Server 2008
4 1 (0.74%) MySQL
4 1 (0.74%) PostgreSQL
Development Applications
1 3 (2.21%) JIRA
2 1 (0.74%) Bitbucket
2 1 (0.74%) Jenkins
2 1 (0.74%) SonarQube
2 1 (0.74%) Sonatype Nexus
2 1 (0.74%) Subversion
General
1 9 (6.62%) Manufacturing
2 6 (4.41%) Retail
3 3 (2.21%) Finance
3 3 (2.21%) Games
3 3 (2.21%) Law
4 2 (1.47%) Legal
4 2 (1.47%) Telecoms
5 1 (0.74%) Back Office
5 1 (0.74%) Banking
5 1 (0.74%) Electronics
Libraries, Frameworks & Software Standards
1 5 (3.68%) Web Services
2 1 (0.74%) CSS
2 1 (0.74%) HTML
2 1 (0.74%) RabbitMQ
Miscellaneous
1 11 (8.09%) Self-Motivation
2 9 (6.62%) Analytical Skills
3 3 (2.21%) Driving Licence
3 3 (2.21%) Fat Client
3 3 (2.21%) Replication
3 3 (2.21%) Thin Client
4 2 (1.47%) Blackberry
4 2 (1.47%) EPoS
5 1 (0.74%) Data Centre
5 1 (0.74%) Hybrid Cloud
5 1 (0.74%) iPhone
5 1 (0.74%) Management Information System
5 1 (0.74%) Smartphone
Operating Systems
1 85 (62.50%) Windows
2 37 (27.21%) Windows Server
3 27 (19.85%) Windows Server 2012
4 23 (16.91%) Windows Server 2008
5 21 (15.44%) Windows 10
6 17 (12.50%) Windows 7
7 10 (7.35%) Linux
8 4 (2.94%) Windows Server 2003
9 3 (2.21%) Android
9 3 (2.21%) Red Hat Enterprise Linux
9 3 (2.21%) Windows 8
10 2 (1.47%) Mac OS
11 1 (0.74%) Apple iOS
11 1 (0.74%) Unix
11 1 (0.74%) Windows 2000 Server
11 1 (0.74%) Windows XP
Processes & Methodologies
1 23 (16.91%) ITIL
2 19 (13.97%) Problem-Solving
3 12 (8.82%) Service Management
4 8 (5.88%) Change Management
4 8 (5.88%) Coaching
4 8 (5.88%) ITIL V3
4 8 (5.88%) Mentoring
5 7 (5.15%) ERP
6 6 (4.41%) Incident Management
7 5 (3.68%) Agile Software Development
7 5 (3.68%) Commercial Awareness
7 5 (3.68%) Infrastructure Engineering
7 5 (3.68%) Problem Management
8 4 (2.94%) CRM
9 3 (2.21%) Analytics
9 3 (2.21%) Asset Management
9 3 (2.21%) Digital Transformation Programme
9 3 (2.21%) Disaster Recovery
9 3 (2.21%) Project Management
9 3 (2.21%) Server Management
Programming Languages
1 11 (8.09%) SQL
2 2 (1.47%) C#
3 1 (0.74%) Apple Swift
3 1 (0.74%) C
3 1 (0.74%) Java
3 1 (0.74%) JavaScript
3 1 (0.74%) PHP
3 1 (0.74%) Python
Qualifications
1 21 (15.44%) Microsoft Certification
2 12 (8.82%) MCSA
3 8 (5.88%) MCP
4 5 (3.68%) MCSE
4 5 (3.68%) MCTS
4 5 (3.68%) VMware Certified Professional (VCP)
5 3 (2.21%) Degree
5 3 (2.21%) HNC
5 3 (2.21%) ITIL Foundation Certificate
6 2 (1.47%) CCNA
6 2 (1.47%) Cisco Certification
7 1 (0.74%) CCNP
7 1 (0.74%) HND
Quality Assurance & Compliance
1 5 (3.68%) SLA
2 2 (1.47%) ISO/IEC 27001
3 1 (0.74%) Cyber Essentials
3 1 (0.74%) PCI DSS
System Software
1 92 (67.65%) Active Directory
2 45 (33.09%) VMware Infrastructure
3 35 (25.74%) Virtual Machines
4 28 (20.59%) Virtual Servers
5 17 (12.50%) Hyper-V
6 12 (8.82%) XenApp
7 6 (4.41%) vSphere
8 5 (3.68%) Terminal Services
9 2 (1.47%) VMware ESXi
Systems Management
1 12 (8.82%) SCCM
2 2 (1.47%) Backup Exec
2 2 (1.47%) FortiGate
2 2 (1.47%) SCVMM
3 1 (0.74%) Failover Clustering
3 1 (0.74%) FlexNet
3 1 (0.74%) Symantec Endpoint Protection
3 1 (0.74%) Systems Management Server (SMS)
3 1 (0.74%) ZABBIX
Vendors
1 57 (41.91%) VMware
2 53 (38.97%) Microsoft
3 25 (18.38%) Citrix
4 16 (11.76%) Cisco
5 6 (4.41%) Apple
6 5 (3.68%) HP
7 3 (2.21%) Avaya
7 3 (2.21%) Red Hat
7 3 (2.21%) Symantec
7 3 (2.21%) Veeam
8 2 (1.47%) Sophos
9 1 (0.74%) Dell
9 1 (0.74%) Fortinet
9 1 (0.74%) Ivanti
9 1 (0.74%) JD Edwards
9 1 (0.74%) Juniper
9 1 (0.74%) Lotus
9 1 (0.74%) Splunk
9 1 (0.74%) SYSPRO
9 1 (0.74%) Zeacom