Period
to 16 January 2021

The median annual salary for an IT Support was £27,000 in advertised job vacancies in Manchester during the 6 months to 16 January 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
16 Jan 2021
Same period 2020 Same period 2019
Rank 121 158 157
Rank change year-on-year +37 -1 +25
Permanent jobs requiring an IT Support 50 79 127
As % of all permanent jobs advertised in Manchester 1.64% 1.39% 1.87%
As % of the Job Titles category 1.69% 1.44% 1.94%
Number of salaries quoted 46 73 126
Median annual salary £27,000 £23,000 £22,500
Median salary % change year-on-year +17.39% +2.22% -6.25%
10th Percentile £20,000 £19,000 £19,125
90th Percentile £38,750 £33,300 £40,625
North West median annual salary £28,500 £23,500 £23,000
% change year-on-year +21.28% +2.17% -6.12%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 2,953 5,488 6,562
% of permanent IT jobs with a recognized job title 96.66% 96.67% 96.54%
Number of salaries quoted 2,619 4,456 5,592
Median annual salary £50,000 £47,500 £45,357
Median salary % change year-on-year +5.26% +4.73% +0.79%
10th Percentile £31,500 £27,500 £26,000
90th Percentile £75,000 £70,000 £72,500
North West median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

Salary distribution for jobs citing IT Support in Manchester over the 6 months to 16 January 2021.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 16 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sale - 6 £22,000 -
Cheadle +11 4 £23,000 +2.22%
Stockport +22 3 £23,000 +10.84%
Altrincham +2 2 £23,500 -7.84%
Rochdale +8 1 £30,000 +3.45%
Oldham +6 1 £27,500 - 1
Bolton - 1 - -
Wigan - 1 £30,000 -
Salford - 1 £32,500 -
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 16 January 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 26 (52.00%) Microsoft
2 23 (46.00%) Windows
3 17 (34.00%) Office 365
4 16 (32.00%) Active Directory
5 15 (30.00%) Firewall
6 14 (28.00%) Microsoft Office
7 9 (18.00%) Problem-Solving
8 8 (16.00%) Windows 10
8 8 (16.00%) Azure
8 8 (16.00%) Cisco
9 7 (14.00%) DNS
9 7 (14.00%) Citrix
9 7 (14.00%) Computer Science
10 6 (12.00%) MS Exchange
10 6 (12.00%) SQL
10 6 (12.00%) Windows Server
10 6 (12.00%) Self-Motivation
11 5 (10.00%) Microsoft Excel
11 5 (10.00%) SQL Server
11 5 (10.00%) ITIL
11 5 (10.00%) LAN
11 5 (10.00%) DHCP
11 5 (10.00%) A+ Certification
11 5 (10.00%) VMware
11 5 (10.00%) Time Management
12 4 (8.00%) JIRA
12 4 (8.00%) Multimedia
12 4 (8.00%) Microsoft PowerPoint
12 4 (8.00%) Legal
12 4 (8.00%) Practice Management

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.00%) MS Exchange
2 3 (6.00%) Exchange Server 2013
2 3 (6.00%) SharePoint
3 2 (4.00%) Exchange Server 2010
4 1 (2.00%) Blackberry Enterprise Server
4 1 (2.00%) CMS
4 1 (2.00%) WordPress
Applications
1 14 (28.00%) Microsoft Office
2 5 (10.00%) Microsoft Excel
3 4 (8.00%) Microsoft PowerPoint
4 2 (4.00%) Acrobat
Business Applications
1 2 (4.00%) Dynamics CRM
1 2 (4.00%) Elite 3E
2 1 (2.00%) Shopify
Cloud Services
1 17 (34.00%) Office 365
2 8 (16.00%) Azure
3 3 (6.00%) G Suite
4 2 (4.00%) AWS
4 2 (4.00%) Azure Active Directory
4 2 (4.00%) Cloud Computing
4 2 (4.00%) Dynamics 365
Communications & Networking
1 15 (30.00%) Firewall
2 7 (14.00%) DNS
3 5 (10.00%) DHCP
3 5 (10.00%) LAN
4 4 (8.00%) VoIP
4 4 (8.00%) WAN
5 3 (6.00%) TCP/IP
5 3 (6.00%) VPN
6 2 (4.00%) Extranet
6 2 (4.00%) Network Security
6 2 (4.00%) Wi-Fi
6 2 (4.00%) Wireless
7 1 (2.00%) Internet
7 1 (2.00%) MPLS
7 1 (2.00%) SAN
7 1 (2.00%) VLAN
Database & Business Intelligence
1 5 (10.00%) SQL Server
2 2 (4.00%) MS Access
Development Applications
1 4 (8.00%) JIRA
2 1 (2.00%) Bitbucket
General
1 4 (8.00%) Legal
1 4 (8.00%) Multimedia
2 3 (6.00%) Pharmaceutical
3 2 (4.00%) Back Office
3 2 (4.00%) Law
3 2 (4.00%) Telecoms
4 1 (2.00%) Advertising
4 1 (2.00%) Finance
4 1 (2.00%) German Language
4 1 (2.00%) Manufacturing
4 1 (2.00%) Marketing
4 1 (2.00%) Retail
4 1 (2.00%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (4.00%) CSS
1 2 (4.00%) HTML
Miscellaneous
1 6 (12.00%) Self-Motivation
2 3 (6.00%) Blackberry
3 2 (4.00%) Client/Server
3 2 (4.00%) Driving Licence
3 2 (4.00%) FMCG
3 2 (4.00%) Management Information System
3 2 (4.00%) Replication
4 1 (2.00%) Data Centre
Operating Systems
1 23 (46.00%) Windows
2 8 (16.00%) Windows 10
3 6 (12.00%) Windows Server
4 3 (6.00%) Windows Server 2008
4 3 (6.00%) Windows Server 2016
5 2 (4.00%) Windows 7
5 2 (4.00%) Windows Server 2012
6 1 (2.00%) Linux
6 1 (2.00%) Windows 8
6 1 (2.00%) Windows Server 2019
Processes & Methodologies
1 9 (18.00%) Problem-Solving
2 7 (14.00%) Computer Science
3 5 (10.00%) ITIL
3 5 (10.00%) Time Management
4 4 (8.00%) Practice Management
5 3 (6.00%) Continuous Improvement
5 3 (6.00%) Hardware Maintenance
5 3 (6.00%) IT Governance
5 3 (6.00%) Service Delivery
6 2 (4.00%) Case Management
6 2 (4.00%) CRM
6 2 (4.00%) Data Security
6 2 (4.00%) Email Filtering
6 2 (4.00%) Kalman Filter
6 2 (4.00%) Mobile Device Management
6 2 (4.00%) Network Management
7 1 (2.00%) Business Continuity
7 1 (2.00%) Fintech
7 1 (2.00%) IT Strategy
7 1 (2.00%) Virtual Environments
Programming Languages
1 6 (12.00%) SQL
2 2 (4.00%) VBA
3 1 (2.00%) Java
3 1 (2.00%) JavaScript
3 1 (2.00%) PHP
Qualifications
1 5 (10.00%) A+ Certification
2 2 (4.00%) BPSS Clearance
2 2 (4.00%) MCP
2 2 (4.00%) SC Cleared
2 2 (4.00%) Security Cleared
Quality Assurance & Compliance
1 2 (4.00%) SLA
2 1 (2.00%) PCI DSS
System Software
1 16 (32.00%) Active Directory
2 3 (6.00%) VMware Infrastructure
3 2 (4.00%) Forefront TMG
3 2 (4.00%) Hyper-V
4 1 (2.00%) XenApp
Systems Management
1 3 (6.00%) Microsoft Intune
2 2 (4.00%) SCCM
2 2 (4.00%) WSUS
3 1 (2.00%) cPanel
3 1 (2.00%) Plesk
Vendors
1 26 (52.00%) Microsoft
2 8 (16.00%) Cisco
3 7 (14.00%) Citrix
4 5 (10.00%) VMware
5 4 (8.00%) Apple
6 3 (6.00%) Meraki
7 2 (4.00%) Aderant
7 2 (4.00%) Adobe
7 2 (4.00%) Intapp
7 2 (4.00%) Intel
7 2 (4.00%) LexisNexis
7 2 (4.00%) Sophos
8 1 (2.00%) Aruba
8 1 (2.00%) Google
8 1 (2.00%) HP
8 1 (2.00%) IBM
8 1 (2.00%) Juniper
8 1 (2.00%) McAfee
8 1 (2.00%) SAP
8 1 (2.00%) Veeam