Period
to 17 June 2019

The median annual salary for an IT Support was £32,500 in advertised job vacancies in Manchester during the 6 months to 17 June 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
North West > Manchester
6 months to
17 Jun 2019
Same period 2018 Same period 2017
Rank 163 192 226
Rank change year-on-year +29 +34 -59
Permanent jobs requiring an IT Support 102 95 78
As % of all permanent IT jobs advertised in Manchester 1.64% 1.34% 0.98%
As % of the Job Titles category 1.70% 1.39% 1.00%
Number of salaries quoted 90 78 76
Manchester median annual salary £32,500 £25,750 £25,500
Median salary % change year-on-year +26.21% +0.98% +2.00%
10th Percentile £20,975 £19,925 £18,375
90th Percentile £38,750 £40,950 £40,000
North West median annual salary £26,500 £25,500 £25,000
% change year-on-year +3.92% +2.00% +2.04%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 5,990 6,849 7,784
% of permanent IT jobs with a recognized job title 96.10% 96.86% 97.43%
Number of salaries quoted 4,729 5,753 6,568
Manchester median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £26,250 £25,500 £26,175
90th Percentile £70,000 £67,500 £63,750
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

IT Support
Job Vacancy Trend in Manchester

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for IT Support in Manchester

IT Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Manchester.

Salary trend for IT Support in Manchester

IT Support
Salary Histogram in Manchester

The salary distribution of IT jobs citing IT Support in Manchester over the 6 months to 17 June 2019.

Salary histogram for IT Support in Manchester

IT Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Manchester region over the 6 months to 17 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +9 12 £35,750 +15.32% 2
Cheadle +6 4 £27,500 +34.15% 3
Sale +3 4 £20,750 -44.67% 1
Altrincham +3 4 £21,750 +3.57% 1
Salford -21 4 £25,500 +6.25% 1
Bolton +10 3 £24,000 - 5
Wigan +4 2 £22,500 - 1
IT Support
North West

IT Support Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 17 June 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring IT Support in the job title.

1 59 (57.84%) Windows
2 51 (50.00%) Microsoft
2 51 (50.00%) Active Directory
3 33 (32.35%) Microsoft Office
4 32 (31.37%) Office 365
5 31 (30.39%) Problem-Solving
6 30 (29.41%) Windows Server
7 29 (28.43%) VMware
8 28 (27.45%) DNS
9 27 (26.47%) DHCP
9 27 (26.47%) Cisco
10 25 (24.51%) MS Exchange
10 25 (24.51%) Windows 10
11 24 (23.53%) VMware Infrastructure
11 24 (23.53%) Hyper-V
12 21 (20.59%) Degree
13 20 (19.61%) Microsoft Certification
14 19 (18.63%) SLA
14 19 (18.63%) MCSA
14 19 (18.63%) Windows Server 2012
15 18 (17.65%) Windows 7
15 18 (17.65%) ITIL
15 18 (17.65%) MCP
15 18 (17.65%) Citrix
16 17 (16.67%) Analytical Skills
17 15 (14.71%) SQL Server
17 15 (14.71%) Dynamics NAV
18 14 (13.73%) Windows Server 2008
18 14 (13.73%) Defect Management
18 14 (13.73%) WAN

IT Support Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (24.51%) MS Exchange
2 11 (10.78%) Exchange Server 2010
3 4 (3.92%) Exchange Server 2013
3 4 (3.92%) SharePoint
4 2 (1.96%) BizTalk Server
4 2 (1.96%) Blackberry Enterprise Server
4 2 (1.96%) nginx
5 1 (0.98%) Apache
5 1 (0.98%) Drupal
5 1 (0.98%) WordPress
Applications
1 33 (32.35%) Microsoft Office
2 3 (2.94%) Microsoft Excel
3 1 (0.98%) Microsoft PowerPoint
Business Applications
1 15 (14.71%) Dynamics NAV
2 2 (1.96%) Dynamics CRM
2 2 (1.96%) Magento
3 1 (0.98%) Carpe Diem
Cloud Services
1 32 (31.37%) Office 365
2 9 (8.82%) Microsoft Azure
3 1 (0.98%) Amazon AWS
3 1 (0.98%) Cloud Computing
3 1 (0.98%) Mimecast
3 1 (0.98%) OneDrive
Communications & Networking
1 28 (27.45%) DNS
2 27 (26.47%) DHCP
3 14 (13.73%) Firewall
3 14 (13.73%) WAN
4 13 (12.75%) LAN
4 13 (12.75%) TCP/IP
5 5 (4.90%) Internet
5 5 (4.90%) VPN
6 4 (3.92%) SAN
6 4 (3.92%) VoIP
7 3 (2.94%) Wireless
8 2 (1.96%) FTP
8 2 (1.96%) Network Security
8 2 (1.96%) Wi-Fi
9 1 (0.98%) SSL
9 1 (0.98%) WebEx
Database & Business Intelligence
1 15 (14.71%) SQL Server
2 10 (9.80%) SQL Server 2012
3 2 (1.96%) MySQL
4 1 (0.98%) Big Data
Development Applications
1 1 (0.98%) Git (software)
General
1 4 (3.92%) Finance
1 4 (3.92%) Games
1 4 (3.92%) Law
1 4 (3.92%) Legal
1 4 (3.92%) Retail
1 4 (3.92%) Telecoms
2 2 (1.96%) Manufacturing
3 1 (0.98%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.96%) MSMQ
2 1 (0.98%) .NET
2 1 (0.98%) LEMP Stack
2 1 (0.98%) XMPP
Miscellaneous
1 17 (16.67%) Analytical Skills
2 6 (5.88%) Self-Motivation
3 5 (4.90%) Smartphone
4 3 (2.94%) Replication
4 3 (2.94%) Video Conferencing
5 2 (1.96%) Client/Server
5 2 (1.96%) Driving Licence
5 2 (1.96%) EPoS
5 2 (1.96%) Fat Client
5 2 (1.96%) iSeries
5 2 (1.96%) RSA SecurID
5 2 (1.96%) Thin Client
6 1 (0.98%) Blackberry
6 1 (0.98%) Data Centre
6 1 (0.98%) Hybrid Cloud
6 1 (0.98%) Linux Command Line
Operating Systems
1 59 (57.84%) Windows
2 30 (29.41%) Windows Server
3 25 (24.51%) Windows 10
4 19 (18.63%) Windows Server 2012
5 18 (17.65%) Windows 7
6 14 (13.73%) Windows Server 2008
7 10 (9.80%) Linux
8 9 (8.82%) Windows 8
9 3 (2.94%) Android
9 3 (2.94%) Apple iOS
9 3 (2.94%) Windows 2000 Server
10 2 (1.96%) Windows Server 2003
11 1 (0.98%) Debian
11 1 (0.98%) Red Hat Enterprise Linux
11 1 (0.98%) Ubuntu
11 1 (0.98%) Windows XP
Processes & Methodologies
1 31 (30.39%) Problem-Solving
2 18 (17.65%) ITIL
3 14 (13.73%) Defect Management
3 14 (13.73%) ERP
4 13 (12.75%) Service Management
5 10 (9.80%) Business Intelligence
6 9 (8.82%) Coaching
7 7 (6.86%) Mentoring
7 7 (6.86%) Problem Management
8 6 (5.88%) Agile Software Development
8 6 (5.88%) Continuous Improvement
8 6 (5.88%) ITIL V3
9 5 (4.90%) Active Listening
9 5 (4.90%) Asset Management
9 5 (4.90%) CRM
9 5 (4.90%) Incident Management
9 5 (4.90%) ITSM
10 4 (3.92%) Release Management
11 3 (2.94%) Break/Fix
11 3 (2.94%) Time Management
Programming Languages
1 9 (8.82%) PowerShell
2 5 (4.90%) SQL
3 2 (1.96%) PHP
3 2 (1.96%) R
3 2 (1.96%) T-SQL
3 2 (1.96%) VB
4 1 (0.98%) Bash Shell
4 1 (0.98%) Java
4 1 (0.98%) VBA
Qualifications
1 21 (20.59%) Degree
2 20 (19.61%) Microsoft Certification
3 19 (18.63%) MCSA
4 18 (17.65%) MCP
5 13 (12.75%) CCNA
5 13 (12.75%) Cisco Certification
6 10 (9.80%) Microsoft Certified Architect
6 10 (9.80%) SSCP
6 10 (9.80%) VMware Certified Professional (VCP)
7 3 (2.94%) CCNP
Quality Assurance & Compliance
1 19 (18.63%) SLA
2 10 (9.80%) ISO/IEC 27001
System Software
1 51 (50.00%) Active Directory
2 24 (23.53%) Hyper-V
2 24 (23.53%) VMware Infrastructure
3 6 (5.88%) Virtual Machines
4 5 (4.90%) Terminal Services
4 5 (4.90%) XenApp
5 3 (2.94%) Virtual Servers
6 2 (1.96%) Terminal Server
6 2 (1.96%) VMware ESXi
Systems Management
1 8 (7.84%) SCCM
2 2 (1.96%) AirWatch
2 2 (1.96%) Backup Exec
2 2 (1.96%) Nagios
2 2 (1.96%) Symantec Endpoint Protection
3 1 (0.98%) cPanel
3 1 (0.98%) Plesk
Vendors
1 51 (50.00%) Microsoft
2 29 (28.43%) VMware
3 27 (26.47%) Cisco
4 18 (17.65%) Citrix
5 4 (3.92%) Apple
6 3 (2.94%) HP
6 3 (2.94%) Sophos
7 2 (1.96%) Avaya
7 2 (1.96%) Google
7 2 (1.96%) McAfee
7 2 (1.96%) Polycom
7 2 (1.96%) SolarWinds
7 2 (1.96%) Symantec
7 2 (1.96%) Veeam
7 2 (1.96%) Veritas
8 1 (0.98%) Aderant
8 1 (0.98%) Adobe
8 1 (0.98%) iManage
8 1 (0.98%) Meraki
8 1 (0.98%) Red Hat