Period
to 12 November 2018

The median annual salary for a Desktop Support was £31,000 in advertised job vacancies in the Midlands during the 6 months to 12 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > Midlands
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 258 275 349
Rank change year-on-year +17 +74 -31
Permanent jobs requiring a Desktop Support 107 113 86
As % of all permanent IT jobs advertised in the Midlands 0.82% 0.74% 0.47%
As % of the Job Titles category 0.85% 0.77% 0.49%
Number of salaries quoted 94 101 79
Midlands median annual salary £31,000 £26,000 £25,000
Median salary % change year-on-year +19.23% +4.00% -
10th Percentile £20,788 £20,500 £19,000
90th Percentile £39,850 £42,500 £37,100
England median annual salary £32,500 £30,000 £29,000
% change year-on-year +8.33% +3.45% -1.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Midlands
Permanent vacancies in the Midlands with a recognized job title 12,618 14,727 17,727
% of permanent IT jobs with a recognized job title 96.40% 96.74% 96.82%
Number of salaries quoted 9,845 12,175 14,017
Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £24,750 £23,750 £23,750
90th Percentile £67,500 £62,500 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +4.40%

Desktop Support
Job Vacancy Trend in the Midlands

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Desktop Support in the Midlands

Desktop Support
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the Midlands.

Salary trend for Desktop Support in the Midlands

Desktop Support
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Desktop Support in the Midlands over the 6 months to 12 November 2018.

Salary histogram for Desktop Support in the Midlands

Desktop Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Midlands region over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +36 81 £31,000 +19.23% 12
East Midlands -1 26 £24,000 -7.69% 6
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the Midlands

For the 6 months to 12 November 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Desktop Support in the job title.

1 83 (77.57%) Windows
2 40 (37.38%) Microsoft
2 40 (37.38%) Active Directory
3 37 (34.58%) Microsoft Office
4 36 (33.64%) SLA
5 35 (32.71%) ITIL
5 35 (32.71%) Windows 7
6 24 (22.43%) Citrix
7 22 (20.56%) ITIL V3
7 22 (20.56%) Windows 10
8 21 (19.63%) Internet
8 21 (19.63%) SharePoint
9 20 (18.69%) TCP/IP
9 20 (18.69%) NetBackup
10 18 (16.82%) Collaborative Working
10 18 (16.82%) Analytics
10 18 (16.82%) ServiceNow
11 16 (14.95%) Finance
12 15 (14.02%) Apple
12 15 (14.02%) Apple iOS
13 14 (13.08%) Office 365
13 14 (13.08%) Microsoft Certification
13 14 (13.08%) Adobe
13 14 (13.08%) LAN
14 13 (12.15%) MCSE
14 13 (12.15%) VPN
14 13 (12.15%) Management Information System
14 13 (12.15%) Validation
14 13 (12.15%) Data Centre
15 12 (11.21%) Virtual Servers

Desktop Support Skill Set
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (19.63%) SharePoint
2 12 (11.21%) IBM Notes
3 7 (6.54%) MS Exchange
4 2 (1.87%) Exchange Server 2007
4 2 (1.87%) Exchange Server 2010
Applications
1 37 (34.58%) Microsoft Office
2 2 (1.87%) Microsoft Excel
2 2 (1.87%) Microsoft PowerPoint
2 2 (1.87%) MS Visio
Cloud Services
1 14 (13.08%) Office 365
Communications & Networking
1 21 (19.63%) Internet
2 20 (18.69%) TCP/IP
3 14 (13.08%) LAN
4 13 (12.15%) VPN
5 12 (11.21%) Ethernet
5 12 (11.21%) Wireless
6 6 (5.61%) DHCP
6 6 (5.61%) DNS
7 3 (2.80%) WAN
8 1 (0.93%) ATM
8 1 (0.93%) Broadband
8 1 (0.93%) Firewall
8 1 (0.93%) VoIP
8 1 (0.93%) Wi-Fi
Database & Business Intelligence
1 10 (9.35%) SQL Server
Development Applications
1 2 (1.87%) Visual Studio
General
1 16 (14.95%) Finance
2 6 (5.61%) Telecoms
3 5 (4.67%) Manufacturing
4 4 (3.74%) Law
5 3 (2.80%) Humanities
6 2 (1.87%) Advertising
6 2 (1.87%) Banking
7 1 (0.93%) French Language
7 1 (0.93%) German Language
7 1 (0.93%) Legal
7 1 (0.93%) Mandarin Language
7 1 (0.93%) Retail
Libraries, Frameworks & Software Standards
1 12 (11.21%) WPF
2 7 (6.54%) .NET
3 4 (3.74%) .NET Framework
4 2 (1.87%) Software Packaging
5 1 (0.93%) .NET Core
5 1 (0.93%) AngularJS
5 1 (0.93%) ASP.NET
5 1 (0.93%) HTML
5 1 (0.93%) HTML5
5 1 (0.93%) React
5 1 (0.93%) WCF
5 1 (0.93%) WinForms
5 1 (0.93%) XML
Miscellaneous
1 13 (12.15%) Data Centre
1 13 (12.15%) Management Information System
2 12 (11.21%) Blackberry
2 12 (11.21%) Client/Server
3 9 (8.41%) Self-Motivation
4 5 (4.67%) Computer Science
5 4 (3.74%) Analytical Skills
6 3 (2.80%) Life Science
7 2 (1.87%) Driving Licence
7 2 (1.87%) iPad
Operating Systems
1 83 (77.57%) Windows
2 35 (32.71%) Windows 7
3 22 (20.56%) Windows 10
4 15 (14.02%) Apple iOS
5 10 (9.35%) Windows Server
6 8 (7.48%) Windows Server 2012
7 7 (6.54%) Windows Server 2008
8 6 (5.61%) Linux
9 3 (2.80%) Windows 8
9 3 (2.80%) Windows XP
10 2 (1.87%) Windows Server 2003
11 1 (0.93%) Windows 2000
Processes & Methodologies
1 35 (32.71%) ITIL
2 22 (20.56%) ITIL V3
3 18 (16.82%) Analytics
3 18 (16.82%) Collaborative Working
4 13 (12.15%) Validation
5 12 (11.21%) Change Management
5 12 (11.21%) Identity Management
5 12 (11.21%) Server Management
5 12 (11.21%) Time Management
6 8 (7.48%) Software Engineering
7 7 (6.54%) Infrastructure Engineering
7 7 (6.54%) Software Deployment
8 4 (3.74%) Artificial Intelligence
8 4 (3.74%) MVVM
8 4 (3.74%) People Management
8 4 (3.74%) SDLC
8 4 (3.74%) Service Delivery
8 4 (3.74%) TDD
9 3 (2.80%) Customer Requirements
9 3 (2.80%) MVC
Programming Languages
1 12 (11.21%) C#
1 12 (11.21%) Java
2 4 (3.74%) SQL
3 1 (0.93%) C
3 1 (0.93%) C++
3 1 (0.93%) VB
3 1 (0.93%) VB6
3 1 (0.93%) VBA
Qualifications
1 14 (13.08%) Microsoft Certification
2 13 (12.15%) MCSE
3 12 (11.21%) A+ Certification
3 12 (11.21%) ACDT
3 12 (11.21%) ACHDS
3 12 (11.21%) ACTC
3 12 (11.21%) MCDST
3 12 (11.21%) MCP
3 12 (11.21%) MCSA
3 12 (11.21%) MCSM
3 12 (11.21%) Network+ Certification
4 7 (6.54%) Degree
5 3 (2.80%) ITIL Foundation Certificate
6 2 (1.87%) Computer Science Degree
7 1 (0.93%) CCNA
7 1 (0.93%) CCNP
7 1 (0.93%) Cisco Certification
7 1 (0.93%) MCITP
Quality Assurance & Compliance
1 36 (33.64%) SLA
System Software
1 40 (37.38%) Active Directory
2 12 (11.21%) Virtual Servers
3 3 (2.80%) Firmware
3 3 (2.80%) VMware Infrastructure
4 1 (0.93%) Docker
4 1 (0.93%) Hyper-V
Systems Management
1 20 (18.69%) NetBackup
2 5 (4.67%) SCCM
3 1 (0.93%) AirWatch
Vendors
1 40 (37.38%) Microsoft
2 24 (22.43%) Citrix
3 18 (16.82%) ServiceNow
4 15 (14.02%) Apple
5 14 (13.08%) Adobe
6 12 (11.21%) Lotus
6 12 (11.21%) Oracle
6 12 (11.21%) Remedy
7 7 (6.54%) Cisco
8 5 (4.67%) VMware
9 2 (1.87%) Veeam
10 1 (0.93%) Google
10 1 (0.93%) Sun