Period
to 23 February 2020

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 February 2020 with a comparison to the same period in the previous 2 years.

Problem Management
England > Midlands
6 months to
23 Feb 2020
Same period 2019 Same period 2018
Rank 156 191 200
Rank change year-on-year +35 +9 +2
Permanent jobs citing Problem Management 180 183 225
As % of all permanent IT jobs advertised in the Midlands 1.81% 1.50% 1.48%
As % of the Processes & Methodologies category 1.99% 1.63% 1.62%
Number of salaries quoted 118 119 119
Midlands median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -3.61%
10th Percentile £21,263 £27,350 £24,000
90th Percentile £59,000 £52,750 £61,050
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 9,057 11,233 13,893
As % of all permanent IT jobs advertised in the Midlands 91.07% 92.25% 91.17%
Number of salaries quoted 7,477 8,306 11,182
Midlands median annual salary £45,000 £44,000 £41,500
Median salary % change year-on-year +2.27% +6.02% +1.22%
10th Percentile £26,750 £26,250 £25,000
90th Percentile £72,500 £70,000 £66,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Problem Management
Job Vacancy Trend in the Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Problem Management in the Midlands

Problem Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the Midlands.

Salary trend for Problem Management in the Midlands

Problem Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Problem Management in the Midlands over the 6 months to 23 February 2020.

Salary histogram for Problem Management in the Midlands

Problem Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Midlands region over the 6 months to 23 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +36 113 £42,500 - 25
East Midlands +11 66 £33,500 -8.32% 11
Problem Management
England

For the 6 months to 23 February 2020, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Problem Management.

1 83 (46.11%) Windows
2 77 (42.78%) ITIL
3 62 (34.44%) Microsoft
4 61 (33.89%) Change Management
5 54 (30.00%) Problem-Solving
6 51 (28.33%) Office 365
7 49 (27.22%) Incident Management
8 38 (21.11%) Windows Server
9 36 (20.00%) SLA
9 36 (20.00%) TCP/IP
10 34 (18.89%) WAN
11 33 (18.33%) Active Directory
11 33 (18.33%) Linux
12 32 (17.78%) Service Management
12 32 (17.78%) Service Delivery
13 28 (15.56%) PowerShell
14 27 (15.00%) VMware
14 27 (15.00%) DHCP
15 26 (14.44%) SQL
15 26 (14.44%) SCCM
16 25 (13.89%) Microsoft Office
16 25 (13.89%) Finance
16 25 (13.89%) Information Security
17 24 (13.33%) Firewall
17 24 (13.33%) Mentoring
18 23 (12.78%) Change Control
19 22 (12.22%) LAN
20 21 (11.67%) Cisco
20 21 (11.67%) Management Information System
20 21 (11.67%) Line Management

Problem Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (9.44%) MS Exchange
2 11 (6.11%) SharePoint
3 7 (3.89%) IIS
4 5 (2.78%) Apache
4 5 (2.78%) Exchange Server 2013
5 2 (1.11%) BizTalk Server
6 1 (0.56%) CMS
6 1 (0.56%) JBoss
6 1 (0.56%) WebSphere
6 1 (0.56%) WebSphere Application Server
Applications
1 25 (13.89%) Microsoft Office
2 4 (2.22%) Microsoft Excel
2 4 (2.22%) Microsoft PowerPoint
Business Applications
1 3 (1.67%) Workfront
2 1 (0.56%) Dynamics AX
2 1 (0.56%) Maximo
2 1 (0.56%) Oracle ERP
Cloud Services
1 51 (28.33%) Office 365
2 21 (11.67%) Azure
3 5 (2.78%) Azure Active Directory
4 4 (2.22%) AWS
5 3 (1.67%) OneDrive
6 2 (1.11%) Slack
7 1 (0.56%) Cloud Computing
7 1 (0.56%) GCP
7 1 (0.56%) SaaS
Communications & Networking
1 36 (20.00%) TCP/IP
2 34 (18.89%) WAN
3 27 (15.00%) DHCP
4 24 (13.33%) Firewall
5 22 (12.22%) LAN
6 19 (10.56%) DNS
7 14 (7.78%) VLAN
8 8 (4.44%) Internet
8 8 (4.44%) WLAN
9 7 (3.89%) PBX
9 7 (3.89%) Wireshark
10 5 (2.78%) Ethernet
10 5 (2.78%) HTTP
10 5 (2.78%) HTTPS
10 5 (2.78%) iSCSI
10 5 (2.78%) Network Security
10 5 (2.78%) RTP
10 5 (2.78%) VoIP
10 5 (2.78%) VPN
10 5 (2.78%) Wireless
Database & Business Intelligence
1 11 (6.11%) SQL Server
2 5 (2.78%) SQL Server 2008
3 3 (1.67%) SQL Server Integration Services
3 3 (1.67%) SQL Server Reporting Services
4 2 (1.11%) MongoDB
4 2 (1.11%) Oracle Database
4 2 (1.11%) SQL Server 2012
4 2 (1.11%) SQL Server 2014
4 2 (1.11%) SQL Server 2016
5 1 (0.56%) DB2
5 1 (0.56%) Oracle Database 11g
5 1 (0.56%) Oracle Reports
5 1 (0.56%) PostgreSQL
Development Applications
1 6 (3.33%) SQL Server Management Studio (SSMS)
2 3 (1.67%) Chocolatey
General
1 25 (13.89%) Finance
2 17 (9.44%) Telecoms
3 12 (6.67%) Retail
4 9 (5.00%) Legal
4 9 (5.00%) Manufacturing
5 7 (3.89%) Law
6 6 (3.33%) Public Sector
7 3 (1.67%) Billing
8 1 (0.56%) Automotive
8 1 (0.56%) Back Office
8 1 (0.56%) Games
8 1 (0.56%) Local Government
Job Titles
1 57 (31.67%) Analyst
2 16 (8.89%) Support Analyst
3 15 (8.33%) Service Analyst
4 14 (7.78%) Infrastructure Engineer
4 14 (7.78%) IT Engineer
4 14 (7.78%) Service Manager
5 13 (7.22%) Senior Analyst
6 12 (6.67%) Applications Support
6 12 (6.67%) Delivery Manager
6 12 (6.67%) Service Delivery Manager
7 11 (6.11%) Network Engineer
7 11 (6.11%) Team Leader
8 10 (5.56%) Server Engineer
8 10 (5.56%) Support Engineer
9 9 (5.00%) IT Manager
9 9 (5.00%) Systems Engineer
10 8 (4.44%) 3rd Line Support
10 8 (4.44%) Applications Support Analyst
10 8 (4.44%) Network Analyst
10 8 (4.44%) Windows Server Engineer
Libraries, Frameworks & Software Standards
1 5 (2.78%) .NET
1 5 (2.78%) XML
2 3 (1.67%) HTML
2 3 (1.67%) Middleware
2 3 (1.67%) SOAP
3 2 (1.11%) CSS
3 2 (1.11%) Elastic Stack
3 2 (1.11%) HTML5
3 2 (1.11%) Kafka
3 2 (1.11%) OpenID
4 1 (0.56%) jQuery
4 1 (0.56%) WebSphere MQ
Miscellaneous
1 21 (11.67%) Management Information System
2 18 (10.00%) Analytical Skills
3 16 (8.89%) Driving Licence
4 15 (8.33%) Greenfield Project
5 14 (7.78%) Data Centre
6 12 (6.67%) Smartphone
7 11 (6.11%) Cyber Kill Chain
8 5 (2.78%) Enterprise Storage
8 5 (2.78%) Handset
9 4 (2.22%) CMDB
9 4 (2.22%) Enterprise Software
9 4 (2.22%) Self-Motivation
10 3 (1.67%) Private Cloud
11 2 (1.11%) Virtual Team
12 1 (0.56%) CCTV
12 1 (0.56%) Client/Server
12 1 (0.56%) e-Health
12 1 (0.56%) Freedom of Information
12 1 (0.56%) Public Cloud
12 1 (0.56%) User Experience
Operating Systems
1 83 (46.11%) Windows
2 38 (21.11%) Windows Server
3 33 (18.33%) Linux
4 16 (8.89%) Windows Server 2012
5 12 (6.67%) Windows 10
5 12 (6.67%) Windows Server 2008
6 7 (3.89%) Windows 7
6 7 (3.89%) Windows 8
7 4 (2.22%) Unix
8 2 (1.11%) SUSE
9 1 (0.56%) AIX
9 1 (0.56%) Windows XP
Processes & Methodologies
1 77 (42.78%) ITIL
2 61 (33.89%) Change Management
3 54 (30.00%) Problem-Solving
4 49 (27.22%) Incident Management
5 32 (17.78%) Service Delivery
5 32 (17.78%) Service Management
6 25 (13.89%) Information Security
7 24 (13.33%) Mentoring
8 23 (12.78%) Change Control
9 21 (11.67%) Line Management
10 20 (11.11%) Infrastructure Engineering
11 15 (8.33%) Analytics
11 15 (8.33%) Penetration Testing
11 15 (8.33%) Security Operations
11 15 (8.33%) SIEM
11 15 (8.33%) Threat Intelligence
11 15 (8.33%) Tradecraft
12 14 (7.78%) Proactive Monitoring
12 14 (7.78%) Server Management
13 13 (7.22%) DevOps
Programming Languages
1 28 (15.56%) PowerShell
2 26 (14.44%) SQL
3 9 (5.00%) Bash Shell
4 6 (3.33%) C#
4 6 (3.33%) Python
4 6 (3.33%) T-SQL
5 5 (2.78%) C
5 5 (2.78%) VBScript
6 4 (2.22%) Lingo
7 3 (1.67%) JavaScript
8 1 (0.56%) C++
8 1 (0.56%) Java
8 1 (0.56%) Jython
8 1 (0.56%) Perl
8 1 (0.56%) PL/SQL
Qualifications
1 15 (8.33%) CEH
1 15 (8.33%) CISSP
1 15 (8.33%) GSEC
1 15 (8.33%) SSCP
2 11 (6.11%) Cisco Certification
2 11 (6.11%) Security Cleared
3 9 (5.00%) Degree
4 7 (3.89%) SC Cleared
5 6 (3.33%) CCNA
5 6 (3.33%) MCSE
5 6 (3.33%) Microsoft Certification
6 4 (2.22%) CCIE
6 4 (2.22%) ITIL Foundation Certificate
7 3 (1.67%) MCSA
8 2 (1.11%) ISEB
8 2 (1.11%) MCP
8 2 (1.11%) NVQ Level 3
8 2 (1.11%) TOGAF Certification
9 1 (0.56%) BPSS Clearance
9 1 (0.56%) DBS Check
Quality Assurance & Compliance
1 36 (20.00%) SLA
2 17 (9.44%) ISO/IEC 27001
3 9 (5.00%) BS25999
3 9 (5.00%) ISO/IEC 20000
4 5 (2.78%) ISO 9001
5 3 (1.67%) Cyber Essentials
5 3 (1.67%) NIST
5 3 (1.67%) Sarbanes-Oxley
6 2 (1.11%) QA
7 1 (0.56%) COBIT
7 1 (0.56%) GDPR
7 1 (0.56%) HL7
7 1 (0.56%) RMADS
System Software
1 33 (18.33%) Active Directory
2 21 (11.67%) VMware Infrastructure
3 19 (10.56%) Hyper-V
4 8 (4.44%) XenApp
4 8 (4.44%) XenDesktop
5 6 (3.33%) Firmware
5 6 (3.33%) VirtualBox
6 5 (2.78%) BitLocker
6 5 (2.78%) NFS
7 2 (1.11%) Microsoft App-V
8 1 (0.56%) Microsoft Virtual Server
8 1 (0.56%) Terminal Services
8 1 (0.56%) Virtual Machines
8 1 (0.56%) Virtual Servers
8 1 (0.56%) VMware ESXi
Systems Management
1 26 (14.44%) SCCM
2 9 (5.00%) SCOM
3 8 (4.44%) Backup Exec
3 8 (4.44%) McAfee ePO
3 8 (4.44%) Microsoft Intune
4 5 (2.78%) AirWatch
4 5 (2.78%) Kubernetes
5 4 (2.22%) NetBackup
6 3 (1.67%) Microsoft Data Protection Manager
6 3 (1.67%) Terraform
6 3 (1.67%) WSUS
7 2 (1.11%) Kibana
8 1 (0.56%) Forefront Identity Manager
8 1 (0.56%) Linux-HA
8 1 (0.56%) Norton AntiVirus
Vendors
1 62 (34.44%) Microsoft
2 27 (15.00%) VMware
3 21 (11.67%) Cisco
4 19 (10.56%) Avaya
5 16 (8.89%) Qualys
6 15 (8.33%) ArcSight
6 15 (8.33%) Darktrace
7 12 (6.67%) Dell
7 12 (6.67%) HP
7 12 (6.67%) Samsung
8 11 (6.11%) Mitel
9 9 (5.00%) Citrix
9 9 (5.00%) Sony
10 8 (4.44%) Ivanti
10 8 (4.44%) McAfee
11 7 (3.89%) Novell
12 6 (3.33%) Oracle
12 6 (3.33%) Veeam
13 5 (2.78%) Becrypt
13 5 (2.78%) ServiceNow