Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > Midlands
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 191 180 182
Rank change year-on-year -11 +2 +26
Permanent jobs citing Problem Management 202 252 317
As % of all permanent IT jobs advertised in the Midlands 1.48% 1.66% 1.70%
As % of the Processes & Methodologies category 1.63% 1.83% 1.89%
Number of salaries quoted 129 154 196
Midlands median annual salary £42,500 £40,250 £40,000
Median salary % change year-on-year +5.59% +0.63% -
10th Percentile £26,250 £25,750 £24,500
90th Percentile £52,150 £63,751 £75,000
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 12,373 13,769 16,773
As % of all permanent IT jobs advertised in the Midlands 90.85% 90.91% 90.10%
Number of salaries quoted 9,671 11,312 13,215
Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,250 £25,750 £24,750
90th Percentile £67,500 £63,750 £63,750
England median annual salary £50,000 £50,000 £50,000

Problem Management
Job Vacancy Trend in the Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Problem Management in the Midlands

Problem Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the Midlands.

Salary trend for Problem Management in the Midlands

Problem Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Problem Management in the Midlands over the 6 months to 21 September 2018.

Salary histogram for Problem Management in the Midlands

Problem Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Midlands region over the 6 months to 21 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -29 121 £42,500 +6.25% 20
East Midlands +9 85 £43,500 -13.00% 6
Problem Management
England

For the 6 months to 21 September 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Problem Management.

1 100 (49.50%) ITIL
2 82 (40.59%) Incident Management
3 61 (30.20%) Service Management
4 53 (26.24%) Change Management
5 51 (25.25%) Root Cause Analysis
6 50 (24.75%) Problem-Solving
7 49 (24.26%) Continuous Improvement
7 49 (24.26%) Finance
8 40 (19.80%) Windows
8 40 (19.80%) SLA
9 37 (18.32%) Microsoft
9 37 (18.32%) Service Delivery
10 35 (17.33%) Project Management
11 34 (16.83%) Data Centre
12 33 (16.34%) ITSM
13 31 (15.35%) Stakeholder Management
14 29 (14.36%) ITIL Certification
14 29 (14.36%) Agile Software Development
14 29 (14.36%) Coaching
14 29 (14.36%) ITIL V3
15 27 (13.37%) WAN
16 24 (11.88%) LAN
16 24 (11.88%) SQL Server
16 24 (11.88%) Cisco
16 24 (11.88%) Scrum
16 24 (11.88%) SC Cleared
16 24 (11.88%) Security Cleared
16 24 (11.88%) Analytical Skills
16 24 (11.88%) Windows Server
17 23 (11.39%) Waterfall

Problem Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.44%) Skype for Business
2 6 (2.97%) SharePoint
3 5 (2.48%) MS Exchange
4 4 (1.98%) Moodle
5 3 (1.49%) CMS
5 3 (1.49%) SAS
6 2 (0.99%) Exchange Server 2007
6 2 (0.99%) IIS
Applications
1 12 (5.94%) Microsoft Office
Business Applications
1 7 (3.47%) assyst
1 7 (3.47%) Sentinel
2 5 (2.48%) Dynamics CRM
2 5 (2.48%) Remedy ITSM
3 4 (1.98%) Oracle Applications
3 4 (1.98%) Oracle EBS
4 3 (1.49%) Dynamics AX
5 1 (0.50%) Infor M3
Cloud Services
1 19 (9.41%) Microsoft Azure
2 12 (5.94%) Office 365
3 4 (1.98%) Dynamics 365
4 1 (0.50%) Amazon AWS
4 1 (0.50%) Cloud Computing
Communications & Networking
1 27 (13.37%) WAN
2 24 (11.88%) LAN
3 19 (9.41%) Firewall
4 13 (6.44%) Skype
5 9 (4.46%) DNS
5 9 (4.46%) MPLS
6 7 (3.47%) IPsec
6 7 (3.47%) VoIP
7 6 (2.97%) Cisco ASA
7 6 (2.97%) VPN
8 5 (2.48%) Cisco Firepower
9 4 (1.98%) Cisco ISE
9 4 (1.98%) DSL
9 4 (1.98%) FTP
9 4 (1.98%) Internet
9 4 (1.98%) TCP/IP
9 4 (1.98%) Telnet
9 4 (1.98%) Wi-Fi
9 4 (1.98%) Wireshark
10 3 (1.49%) SAN
Database & Business Intelligence
1 24 (11.88%) SQL Server
2 14 (6.93%) SQL Server Analysis Services
2 14 (6.93%) SQL Server Integration Services
2 14 (6.93%) SQL Server Reporting Services
3 7 (3.47%) Data Warehouse
4 5 (2.48%) SQL Server 2008
5 2 (0.99%) Hadoop
6 1 (0.50%) MySQL
6 1 (0.50%) NoSQL
6 1 (0.50%) RDBMS
6 1 (0.50%) Relational Database
6 1 (0.50%) SQL Server 2016
Development Applications
1 17 (8.42%) Team Foundation Server
2 8 (3.96%) Cucumber
2 8 (3.96%) Selenium
2 8 (3.96%) SpecFlow
3 1 (0.50%) InstallShield
3 1 (0.50%) MSI
General
1 49 (24.26%) Finance
2 15 (7.43%) Banking
3 5 (2.48%) Billing
3 5 (2.48%) Manufacturing
4 4 (1.98%) Retail
5 3 (1.49%) Legal
6 2 (0.99%) Marketing
7 1 (0.50%) Back Office
7 1 (0.50%) Games
Job Titles
1 32 (15.84%) Analyst
2 30 (14.85%) Developer
3 24 (11.88%) Incident Manager
3 24 (11.88%) Service Manager
4 18 (8.91%) Major Incident Manager
5 17 (8.42%) IT Support
6 12 (5.94%) IT Analyst
6 12 (5.94%) SQL Developer
7 11 (5.45%) Delivery Manager
7 11 (5.45%) IT Manager
7 11 (5.45%) Services Delivery Manager
7 11 (5.45%) SQL Server Developer
8 10 (4.95%) .NET Developer
8 10 (4.95%) Problem Manager
8 10 (4.95%) Support Analyst
9 9 (4.46%) Support Engineer
9 9 (4.46%) Team Leader
10 8 (3.96%) Network Engineer
10 8 (3.96%) Senior Manager
10 8 (3.96%) Support Technician
Libraries, Frameworks & Software Standards
1 19 (9.41%) .NET
2 12 (5.94%) .NET Framework
2 12 (5.94%) Web Services
3 4 (1.98%) Oracle Fusion
4 1 (0.50%) HTML
4 1 (0.50%) React
4 1 (0.50%) XML
Miscellaneous
1 34 (16.83%) Data Centre
2 24 (11.88%) Analytical Skills
3 12 (5.94%) Management Information System
4 7 (3.47%) CESG
4 7 (3.47%) Freedom of Information
4 7 (3.47%) Video Conferencing
5 6 (2.97%) Self-Motivation
5 6 (2.97%) Video\Live Streaming
5 6 (2.97%) VLE
6 4 (1.98%) Smart Meter
6 4 (1.98%) Virtual Team
7 3 (1.49%) AS400
7 3 (1.49%) Replication
8 2 (0.99%) Clustering
8 2 (0.99%) Driving Licence
8 2 (0.99%) LPAR
8 2 (0.99%) PKI
8 2 (0.99%) Smartphone
9 1 (0.50%) iPhone
9 1 (0.50%) iSeries
Operating Systems
1 40 (19.80%) Windows
2 24 (11.88%) Windows Server
3 19 (9.41%) Linux
4 11 (5.45%) Windows 10
4 11 (5.45%) Windows 7
4 11 (5.45%) Windows Server 2012
5 10 (4.95%) Oracle Linux
5 10 (4.95%) Red Hat Enterprise Linux
6 7 (3.47%) Unix
6 7 (3.47%) Windows Server 2008
7 3 (1.49%) Android
7 3 (1.49%) SUSE
8 2 (0.99%) Apple iOS
8 2 (0.99%) Solaris
8 2 (0.99%) Windows 8
9 1 (0.50%) AIX
9 1 (0.50%) OS/400
9 1 (0.50%) Windows Phone
9 1 (0.50%) Windows Phone 7
Processes & Methodologies
1 100 (49.50%) ITIL
2 82 (40.59%) Incident Management
3 61 (30.20%) Service Management
4 53 (26.24%) Change Management
5 51 (25.25%) Root Cause Analysis
6 50 (24.75%) Problem-Solving
7 49 (24.26%) Continuous Improvement
8 37 (18.32%) Service Delivery
9 35 (17.33%) Project Management
10 33 (16.34%) ITSM
11 31 (15.35%) Stakeholder Management
12 29 (14.36%) Agile Software Development
12 29 (14.36%) Coaching
12 29 (14.36%) ITIL V3
13 24 (11.88%) Scrum
14 23 (11.39%) Waterfall
15 21 (10.40%) Release Management
15 21 (10.40%) RUP
16 17 (8.42%) DevOps
16 17 (8.42%) Supplier Management
Programming Languages
1 21 (10.40%) PowerShell
2 20 (9.90%) C#
3 19 (9.41%) SQL
4 16 (7.92%) JavaScript
5 4 (1.98%) VBA
6 3 (1.49%) Java
7 2 (0.99%) VB
7 2 (0.99%) VBScript
8 1 (0.50%) Bash Shell
8 1 (0.50%) Lingo
8 1 (0.50%) Perl
8 1 (0.50%) PHP
Qualifications
1 29 (14.36%) ITIL Certification
2 24 (11.88%) SC Cleared
2 24 (11.88%) Security Cleared
3 17 (8.42%) Cisco Certification
4 10 (4.95%) CISSP
5 9 (4.46%) CCNA
6 8 (3.96%) CCNP
6 8 (3.96%) Microsoft Certification
7 7 (3.47%) CISA
7 7 (3.47%) CISM
8 6 (2.97%) MCSE
9 3 (1.49%) CCSA
9 3 (1.49%) CEH
9 3 (1.49%) CompTIA Security+
9 3 (1.49%) Degree
10 2 (0.99%) DBS Check
11 1 (0.50%) ITIL Foundation Certificate
11 1 (0.50%) MCSA
Quality Assurance & Compliance
1 40 (19.80%) SLA
2 18 (8.91%) ISO/IEC 27001
3 12 (5.94%) Cyber Essentials
3 12 (5.94%) PCI DSS
4 9 (4.46%) GDPR
4 9 (4.46%) QA
5 8 (3.96%) ISO/IEC 20000
6 7 (3.47%) Cyber Essentials PLUS
7 2 (0.99%) PMO
8 1 (0.50%) GxP
8 1 (0.50%) Sarbanes-Oxley
System Software
1 20 (9.90%) Active Directory
2 7 (3.47%) Hyper-V
3 5 (2.48%) VMware Infrastructure
4 3 (1.49%) vSphere
5 2 (0.99%) GFS2
6 1 (0.50%) Microsoft App-V
6 1 (0.50%) PowerHA
6 1 (0.50%) Virtual Machines
6 1 (0.50%) Virtual Servers
6 1 (0.50%) XenApp
Systems Management
1 5 (2.48%) SCCM
2 4 (1.98%) BMC PATROL
3 2 (0.99%) Systems Management Server (SMS)
4 1 (0.50%) AirWatch
4 1 (0.50%) Cisco UCCE
4 1 (0.50%) Cisco UCCX
4 1 (0.50%) Failover Clustering
4 1 (0.50%) Norton AntiVirus
4 1 (0.50%) SCOM
4 1 (0.50%) SCOrch
4 1 (0.50%) WSUS
Vendors
1 37 (18.32%) Microsoft
2 24 (11.88%) Cisco
3 21 (10.40%) ServiceNow
4 20 (9.90%) VMware
5 18 (8.91%) Oracle
6 9 (4.46%) HP
6 9 (4.46%) Red Hat
6 9 (4.46%) Remedy
7 8 (3.96%) CheckPoint
8 4 (1.98%) BMC
8 4 (1.98%) Citrix
8 4 (1.98%) Nimsoft
9 3 (1.49%) Salesforce.com
10 2 (0.99%) Acronis
10 2 (0.99%) Cloudera
10 2 (0.99%) Splunk
10 2 (0.99%) Symantec
10 2 (0.99%) Veeam
11 1 (0.50%) Capita
11 1 (0.50%) Infor