Period
to 21 January 2022

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 21 January 2022 with a comparison to the same period in the previous 2 years.

Problem Management
England > Midlands
6 months to
21 Jan 2022
Same period 2021 Same period 2020
Rank 219 144 167
Rank change year-on-year -75 +23 +34
Permanent jobs citing Problem Management 124 92 176
As % of all permanent jobs advertised in the Midlands 1.19% 1.67% 1.67%
As % of the Processes & Methodologies category 1.29% 1.81% 1.80%
Number of salaries quoted 85 52 120
10th Percentile £26,000 £26,750 £24,905
25th Percentile £34,000 £31,250 £29,688
Median annual salary (50th Percentile) £45,000 £39,500 £40,000
Median % change year-on-year +13.92% -1.25% -5.88%
75th Percentile £53,750 £47,500 £53,750
90th Percentile £57,500 £67,500 £62,500
England median annual salary £47,500 £45,000 £47,500
% change year-on-year +5.56% -5.26% +5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 9,623 5,090 9,782
As % of all permanent IT jobs advertised in the Midlands 92.41% 92.18% 92.57%
Number of salaries quoted 6,933 4,065 8,201
10th Percentile £30,000 £29,000 £26,750
25th Percentile £37,500 £36,250 £33,500
Median annual salary (50th Percentile) £50,000 £47,250 £45,000
Median % change year-on-year +5.82% +5.00% +2.27%
75th Percentile £65,000 £58,750 £57,500
90th Percentile £78,750 £71,250 £72,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Problem Management
Job Vacancy Trend in the Midlands

Job postings citing Problem Management as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Problem Management in the Midlands

Problem Management
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Problem Management in the Midlands.

Salary trend for Problem Management in the Midlands

Problem Management
Salary Histogram in the Midlands

Salary distribution for jobs citing Problem Management in the Midlands over the 6 months to 21 January 2022.

Salary histogram for Problem Management in the Midlands

Problem Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Midlands region over the 6 months to 21 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -44 104 £47,500 +21.79% 21
East Midlands -63 20 £36,483 -8.79% 9
Problem Management
England

For the 6 months to 21 January 2022, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Problem Management.

1 64 (51.61%) ITIL
1 64 (51.61%) Incident Management
2 52 (41.94%) Microsoft
3 49 (39.52%) Windows
4 45 (36.29%) Microsoft 365
5 39 (31.45%) Social Skills
5 39 (31.45%) Change Management
6 38 (30.65%) Firewall
6 38 (30.65%) Active Directory
7 37 (29.84%) VMware
8 35 (28.23%) Problem-Solving
8 35 (28.23%) Analytical Skills
9 34 (27.42%) Azure
10 32 (25.81%) VMware Infrastructure
10 32 (25.81%) Agile Software Development
11 31 (25.00%) Windows 10
12 29 (23.39%) Citrix
13 28 (22.58%) Service Management
13 28 (22.58%) Finance
13 28 (22.58%) Process Improvement
14 27 (21.77%) Major Incident Management
15 24 (19.35%) ITSM
16 23 (18.55%) Service Delivery
16 23 (18.55%) AWS
16 23 (18.55%) Windows Server
17 22 (17.74%) Knowledge Management
17 22 (17.74%) Risk Management
17 22 (17.74%) Microsoft Office
18 21 (16.94%) Power Platform
18 21 (16.94%) Root Cause Analysis

Problem Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (16.13%) SharePoint
2 5 (4.03%) MS Exchange
3 4 (3.23%) Exchange Server 2013
4 1 (0.81%) Apache
4 1 (0.81%) Confluence
4 1 (0.81%) IIS
4 1 (0.81%) Tomcat
4 1 (0.81%) WebLogic
Applications
1 22 (17.74%) Microsoft Office
Business Applications
1 1 (0.81%) Remedy ITSM
Cloud Services
1 45 (36.29%) Microsoft 365
2 34 (27.42%) Azure
3 23 (18.55%) AWS
4 21 (16.94%) Azure Active Directory
4 21 (16.94%) Power Platform
5 20 (16.13%) OneDrive
6 19 (15.32%) PowerApps
6 19 (15.32%) Smartsheet
7 6 (4.84%) Cloudflare
7 6 (4.84%) Google Workspace
7 6 (4.84%) OpenDNS
8 5 (4.03%) IaaS
8 5 (4.03%) PaaS
8 5 (4.03%) SaaS
9 3 (2.42%) Amazon CloudWatch
9 3 (2.42%) Amazon EC2
9 3 (2.42%) Amazon S3
9 3 (2.42%) AWS Lambda
9 3 (2.42%) Serverless
9 3 (2.42%) Virtual Private Cloud
Communications & Networking
1 38 (30.65%) Firewall
2 20 (16.13%) WebEx
3 12 (9.68%) DNS
4 11 (8.87%) DHCP
5 9 (7.26%) VoIP
5 9 (7.26%) VPN
6 7 (5.65%) Network Security
7 6 (4.84%) SAN
7 6 (4.84%) TCP/IP
7 6 (4.84%) VLAN
8 5 (4.03%) LAN
8 5 (4.03%) Remote Desktop
9 4 (3.23%) BGP
9 4 (3.23%) Cisco ASA
9 4 (3.23%) Cisco ISE
9 4 (3.23%) Cisco Nexus
9 4 (3.23%) iSCSI
9 4 (3.23%) Structured Cabling
9 4 (3.23%) Wireless
9 4 (3.23%) WLAN
Database & Business Intelligence
1 6 (4.84%) SQL Server
2 3 (2.42%) Amazon Aurora
2 3 (2.42%) MySQL
2 3 (2.42%) PostgreSQL
3 2 (1.61%) Oracle Database
4 1 (0.81%) Oracle BI Publisher
4 1 (0.81%) Oracle Reports
4 1 (0.81%) Relational Database
Development Applications
1 4 (3.23%) VSS/SourceSafe
2 3 (2.42%) JIRA
3 1 (0.81%) CA Gen
3 1 (0.81%) Oracle Forms
General
1 39 (31.45%) Social Skills
2 35 (28.23%) Analytical Skills
3 28 (22.58%) Finance
4 18 (14.52%) Inclusion and Diversity
4 18 (14.52%) Influencing Skills
4 18 (14.52%) Marketing
5 10 (8.06%) Digital Economy
6 9 (7.26%) Games
7 8 (6.45%) Documentation Skills
7 8 (6.45%) Law
8 7 (5.65%) Public Sector
9 6 (4.84%) Legal
10 5 (4.03%) Automotive
10 5 (4.03%) Organisational Skills
11 3 (2.42%) Telecoms
12 2 (1.61%) Presentation Skills
12 2 (1.61%) Retail
13 1 (0.81%) Aerospace
13 1 (0.81%) Billing
Job Titles
1 30 (24.19%) Analyst
2 22 (17.74%) Incident Manager
2 22 (17.74%) Major Incident Manager
3 18 (14.52%) Problem Manager
4 17 (13.71%) Incident and Problem Manager
5 14 (11.29%) Service Manager
6 13 (10.48%) Support Analyst
7 10 (8.06%) Service Transition Manager
7 10 (8.06%) Transition Manager
8 9 (7.26%) Service Transition Leader
9 8 (6.45%) Service Analyst
9 8 (6.45%) Service Desk Analyst
10 7 (5.65%) Network Engineer
10 7 (5.65%) Technical Support
11 6 (4.84%) 1st Line Support
11 6 (4.84%) Desktop Support
11 6 (4.84%) Infrastructure Manager
11 6 (4.84%) Network Analyst
11 6 (4.84%) Senior Analyst
11 6 (4.84%) Senior Technical Support
Libraries, Frameworks & Software Standards
1 3 (2.42%) .NET
1 3 (2.42%) CSS
1 3 (2.42%) HTML
2 2 (1.61%) .NET Core
2 2 (1.61%) ASP.NET
2 2 (1.61%) ASP.NET MVC
2 2 (1.61%) ASP.NET MVC 4
2 2 (1.61%) RESTful
2 2 (1.61%) Vue.js
3 1 (0.81%) ActiveMQ
3 1 (0.81%) Middleware
3 1 (0.81%) REST
3 1 (0.81%) SOAP
3 1 (0.81%) Web Services
3 1 (0.81%) XML
Miscellaneous
1 19 (15.32%) Management Information System
2 8 (6.45%) User Experience
3 6 (4.84%) Data Centre
4 5 (4.03%) Replication
5 4 (3.23%) Driving Licence
5 4 (3.23%) Enterprise Storage
6 2 (1.61%) Linux Command Line
7 1 (0.81%) Fat Client
7 1 (0.81%) Online Games
7 1 (0.81%) Self-Motivation
7 1 (0.81%) Thin Client
7 1 (0.81%) Video Conferencing
Operating Systems
1 49 (39.52%) Windows
2 31 (25.00%) Windows 10
3 23 (18.55%) Windows Server
4 9 (7.26%) Windows 7
5 3 (2.42%) Linux
5 3 (2.42%) Unix
6 2 (1.61%) Windows Server 2016
7 1 (0.81%) Android
7 1 (0.81%) Windows Server 2003
7 1 (0.81%) Windows Server 2008
7 1 (0.81%) Windows Server 2012
7 1 (0.81%) Windows Server 2019
Processes & Methodologies
1 64 (51.61%) Incident Management
1 64 (51.61%) ITIL
2 39 (31.45%) Change Management
3 35 (28.23%) Problem-Solving
4 32 (25.81%) Agile Software Development
5 28 (22.58%) Process Improvement
5 28 (22.58%) Service Management
6 27 (21.77%) Major Incident Management
7 24 (19.35%) ITSM
8 23 (18.55%) Service Delivery
9 22 (17.74%) Knowledge Management
9 22 (17.74%) Risk Management
10 21 (16.94%) Root Cause Analysis
11 20 (16.13%) Data Analysis
11 20 (16.13%) GAP Analysis
11 20 (16.13%) Statistics
12 19 (15.32%) Creative Thinking
12 19 (15.32%) Time Management
13 18 (14.52%) ITIL 4
13 18 (14.52%) Strategic Thinking
Programming Languages
1 11 (8.87%) PowerShell
2 8 (6.45%) SQL
3 3 (2.42%) C
3 3 (2.42%) Java
3 3 (2.42%) JavaScript
4 2 (1.61%) C#
4 2 (1.61%) C++
4 2 (1.61%) Perl
4 2 (1.61%) PL/SQL
4 2 (1.61%) Shell Script
5 1 (0.81%) COBOL
5 1 (0.81%) Kotlin
5 1 (0.81%) Python
5 1 (0.81%) Scala
5 1 (0.81%) VBScript
Qualifications
1 9 (7.26%) CCNA
1 9 (7.26%) Cisco Certification
2 6 (4.84%) ITIL Foundation Certificate
3 5 (4.03%) CISM
3 5 (4.03%) CISSP
3 5 (4.03%) ISO 27001 Lead Auditor
3 5 (4.03%) Microsoft Certification
4 4 (3.23%) MCSA
5 3 (2.42%) CCNP
6 1 (0.81%) A+ Certification
6 1 (0.81%) CompTIA Security+
6 1 (0.81%) DBS Check
6 1 (0.81%) Degree
6 1 (0.81%) ITIL Certification
6 1 (0.81%) MCDST
6 1 (0.81%) MCP
6 1 (0.81%) SC Cleared
6 1 (0.81%) Security Cleared
Quality Assurance & Compliance
1 19 (15.32%) SLA
2 7 (5.65%) GDPR
3 5 (4.03%) ISO/IEC 20000
3 5 (4.03%) ISO/IEC 27001
4 4 (3.23%) Cyber Essentials
4 4 (3.23%) Cyber Essentials PLUS
5 1 (0.81%) QA
System Software
1 38 (30.65%) Active Directory
2 32 (25.81%) VMware Infrastructure
3 19 (15.32%) VMware ESXi
4 9 (7.26%) Hyper-V
5 8 (6.45%) Virtual Desktop
6 6 (4.84%) BitLocker
7 4 (3.23%) Docker
7 4 (3.23%) NFS
7 4 (3.23%) XenApp
7 4 (3.23%) XenDesktop
8 2 (1.61%) VirtualBox
9 1 (0.81%) Firmware
9 1 (0.81%) iptables
9 1 (0.81%) Terminal Services
Systems Management
1 12 (9.68%) SCCM
2 10 (8.06%) Microsoft Intune
3 8 (6.45%) AirWatch
4 6 (4.84%) Cisco Prime
5 4 (3.23%) Backup Exec
5 4 (3.23%) Cisco CME
6 2 (1.61%) WSUS
7 1 (0.81%) BMC Marimba
7 1 (0.81%) Cacti
7 1 (0.81%) Data Guard
7 1 (0.81%) Kubernetes
7 1 (0.81%) Nagios
7 1 (0.81%) Oracle Enterprise Manager
7 1 (0.81%) Oracle RMAN
7 1 (0.81%) Single Sign-On
Vendors
1 52 (41.94%) Microsoft
2 37 (29.84%) VMware
3 29 (23.39%) Citrix
4 19 (15.32%) Google
5 16 (12.90%) HP
6 15 (12.10%) Dell
7 11 (8.87%) ServiceNow
8 10 (8.06%) Apple
9 9 (7.26%) Cisco
10 8 (6.45%) Symantec
10 8 (6.45%) Toshiba
11 6 (4.84%) Oracle
11 6 (4.84%) Splunk
12 5 (4.03%) CheckPoint
13 4 (3.23%) Avaya
13 4 (3.23%) Mitel
13 4 (3.23%) Palo Alto
13 4 (3.23%) Sophos
13 4 (3.23%) Veeam
14 2 (1.61%) SolarWinds