Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > Midlands
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 179 193 204
Rank change year-on-year +14 +11 -18
Permanent jobs citing Problem Management 249 241 243
As % of all permanent IT jobs advertised in the Midlands 1.65% 1.44% 1.39%
As % of the Processes & Methodologies category 1.87% 1.61% 1.58%
Number of salaries quoted 126 232 178
Midlands median annual salary £38,750 £42,500 £38,500
Median salary % change year-on-year -8.82% +10.39% -17.20%
10th Percentile £25,750 £24,100 £21,500
90th Percentile £62,500 £67,500 £59,275
England median annual salary £45,000 £43,300 £45,000
% change year-on-year +3.93% -3.78% +2.27%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,322 14,925 15,428
As % of all permanent IT jobs advertised in the Midlands 88.54% 89.44% 88.29%
Number of salaries quoted 10,701 11,750 12,583
Midlands median annual salary £41,000 £42,500 £40,000
Median salary % change year-on-year -3.53% +6.25% -
10th Percentile £25,000 £25,750 £24,800
90th Percentile £65,500 £63,750 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the Midlands

Job postings citing Problem Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Problem Management in the Midlands

Problem Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the Midlands.

Salary trend for Problem Management in the Midlands

Problem Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Problem Management in the Midlands over the 6 months to 18 January 2018.

Salary histogram for Problem Management in the Midlands

Problem Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Midlands region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -18 141 £36,500 +12.31% 16
East Midlands +58 108 £43,750 +2.94% 13
Problem Management
England

For the 6 months to 18 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Midlands region with a requirement for Problem Management.

1 167 (67.07%) ITIL
2 103 (41.37%) Microsoft
3 86 (34.54%) Service Management
4 80 (32.13%) Change Management
5 74 (29.72%) SLA
6 60 (24.10%) ITSM
6 60 (24.10%) Agile Software Development
6 60 (24.10%) ITIL V3
7 59 (23.69%) .NET
8 55 (22.09%) Service Delivery
8 55 (22.09%) Incident Management
9 54 (21.69%) SC Cleared
9 54 (21.69%) Security Cleared
10 51 (20.48%) SQL Server
11 49 (19.68%) C#
12 48 (19.28%) Windows
13 47 (18.88%) SOA
13 47 (18.88%) BizTalk Server
14 46 (18.47%) Remedy
15 45 (18.07%) Web Services
16 44 (17.67%) CSS
16 44 (17.67%) MVC
16 44 (17.67%) Sitecore
16 44 (17.67%) WCF
16 44 (17.67%) jQuery
16 44 (17.67%) Entity Framework
16 44 (17.67%) ASP.NET Web API
16 44 (17.67%) SQL Server 2014
17 43 (17.27%) JavaScript
18 42 (16.87%) Remedy ITSM

Problem Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (18.88%) BizTalk Server
2 38 (15.26%) IIS
3 23 (9.24%) MS Exchange
4 17 (6.83%) SharePoint
5 5 (2.01%) Exchange Server 2013
6 4 (1.61%) Apache
6 4 (1.61%) Skype for Business
7 3 (1.20%) Gentran
7 3 (1.20%) WebLogic
8 2 (0.80%) Confluence
8 2 (0.80%) Exchange Server 2003
8 2 (0.80%) Exchange Server 2007
8 2 (0.80%) JBoss
8 2 (0.80%) Tomcat
9 1 (0.40%) Blackberry Enterprise Server
9 1 (0.40%) Exchange Server 2010
9 1 (0.40%) nginx
9 1 (0.40%) OpenStack
Applications
1 16 (6.43%) Microsoft Office
2 8 (3.21%) Microsoft Excel
3 2 (0.80%) Doxygen
Business Applications
1 42 (16.87%) Remedy ITSM
2 8 (3.21%) SAP MM
3 3 (1.20%) assyst
4 2 (0.80%) JDE EnterpriseOne
4 2 (0.80%) Oracle EBS
4 2 (0.80%) SAP R/3
4 2 (0.80%) Workfront
5 1 (0.40%) Oracle Applications
Cloud Services
1 24 (9.64%) Microsoft Azure
2 18 (7.23%) Office 365
3 11 (4.42%) Amazon AWS
4 6 (2.41%) Amazon EC2
5 5 (2.01%) AWS CloudFormation
6 3 (1.20%) SaaS
7 2 (0.80%) IaaS
7 2 (0.80%) PaaS
8 1 (0.40%) Amazon ELB
8 1 (0.40%) Amazon S3
8 1 (0.40%) Virtual Private Cloud
8 1 (0.40%) Yammer
Communications & Networking
1 31 (12.45%) Firewall
2 11 (4.42%) TCP/IP
3 10 (4.02%) SAN
4 7 (2.81%) WAN
5 6 (2.41%) LAN
5 6 (2.41%) SMS
6 5 (2.01%) Internet
7 4 (1.61%) Network Security
7 4 (1.61%) Software-Defined Networking
8 3 (1.20%) DHCP
8 3 (1.20%) DNS
8 3 (1.20%) PABX
8 3 (1.20%) Remote Desktop
8 3 (1.20%) VPN
9 2 (0.80%) Skype
9 2 (0.80%) VoIP
10 1 (0.40%) H.323
10 1 (0.40%) RTP
10 1 (0.40%) Unified Communications
10 1 (0.40%) Wi-Fi
Database & Business Intelligence
1 51 (20.48%) SQL Server
2 44 (17.67%) SQL Server 2014
3 2 (0.80%) Oracle Database
4 1 (0.40%) Amazon RDS
4 1 (0.40%) BusinessObjects
4 1 (0.40%) MySQL
4 1 (0.40%) Oracle BI EE
4 1 (0.40%) PostgreSQL
Development Applications
1 38 (15.26%) Team Foundation Server
2 4 (1.61%) JIRA
3 2 (0.80%) Rational DOORS
3 2 (0.80%) Subversion
3 2 (0.80%) VectorCAST
3 2 (0.80%) Visual Studio
4 1 (0.40%) CA Gen
4 1 (0.40%) Git (software)
4 1 (0.40%) Jenkins
General
1 17 (6.83%) Finance
1 17 (6.83%) Manufacturing
2 6 (2.41%) Retail
3 4 (1.61%) Law
3 4 (1.61%) Military
3 4 (1.61%) Telecoms
4 3 (1.20%) Banking
5 2 (0.80%) Legal
5 2 (0.80%) Marketing
6 1 (0.40%) Automotive
6 1 (0.40%) Investment Banking
Job Titles
1 51 (20.48%) Analyst
2 38 (15.26%) Developer
3 37 (14.86%) .NET Developer
4 29 (11.65%) Applications Support
4 29 (11.65%) Support Analyst
5 28 (11.24%) Support Engineer
6 24 (9.64%) Service Manager
7 20 (8.03%) Technical Leader
8 17 (6.83%) Active Directory Support
8 17 (6.83%) Exchange Support
8 17 (6.83%) Server Support
9 16 (6.43%) Incident Manager
10 15 (6.02%) Architect
10 15 (6.02%) Delivery Manager
10 15 (6.02%) Major Incident Manager
10 15 (6.02%) Problem Manager
10 15 (6.02%) Services Delivery Manager
11 14 (5.62%) IT Manager
12 13 (5.22%) Server Support Analyst
12 13 (5.22%) Windows Support Analyst
Libraries, Frameworks & Software Standards
1 59 (23.69%) .NET
2 45 (18.07%) Web Services
3 44 (17.67%) ASP.NET Web API
3 44 (17.67%) CSS
3 44 (17.67%) Entity Framework
3 44 (17.67%) jQuery
3 44 (17.67%) WCF
4 38 (15.26%) Ajax
4 38 (15.26%) HTML
5 4 (1.61%) Middleware
6 2 (0.80%) Java EE
7 1 (0.40%) .NET Framework
7 1 (0.40%) J2EE
7 1 (0.40%) LAMP
7 1 (0.40%) LAPP Stack
7 1 (0.40%) WebCenter
Miscellaneous
1 31 (12.45%) Data Centre
2 29 (11.65%) Management Information System
3 19 (7.63%) Enterprise Storage
4 10 (4.02%) Analytical Skills
5 9 (3.61%) CMDB
6 7 (2.81%) Virtual Team
7 6 (2.41%) Computer Science
8 5 (2.01%) Public Cloud
9 4 (1.61%) NHS
10 3 (1.20%) Blackberry
10 3 (1.20%) Cyberattack
10 3 (1.20%) Freedom of Information
10 3 (1.20%) Replication
11 2 (0.80%) Smartphone
12 1 (0.40%) AS400
12 1 (0.40%) Data Structures
12 1 (0.40%) Derivative
12 1 (0.40%) Driving Licence
12 1 (0.40%) iSeries
12 1 (0.40%) Reference Data
Operating Systems
1 48 (19.28%) Windows
2 19 (7.63%) Windows Server
3 15 (6.02%) Linux
4 10 (4.02%) Windows Server 2012
5 9 (3.61%) Windows Server 2008
6 8 (3.21%) Windows 7
7 7 (2.81%) Unix
7 7 (2.81%) Windows 10
8 3 (1.20%) Android
8 3 (1.20%) Apple iOS
8 3 (1.20%) Mac OS
8 3 (1.20%) Windows Server 2003
8 3 (1.20%) Windows XP
9 2 (0.80%) HPUX
9 2 (0.80%) Red Hat Enterprise Linux
9 2 (0.80%) Solaris
9 2 (0.80%) Windows Embedded Compact
9 2 (0.80%) Windows Mobile
10 1 (0.40%) Windows 2000
10 1 (0.40%) Windows 8
Processes & Methodologies
1 167 (67.07%) ITIL
2 86 (34.54%) Service Management
3 80 (32.13%) Change Management
4 60 (24.10%) Agile Software Development
4 60 (24.10%) ITIL V3
4 60 (24.10%) ITSM
5 55 (22.09%) Incident Management
5 55 (22.09%) Service Delivery
6 47 (18.88%) SOA
7 44 (17.67%) MVC
8 35 (14.06%) Document Management
9 34 (13.65%) Line Management
9 34 (13.65%) Service Design
10 26 (10.44%) Continuous Improvement
10 26 (10.44%) Root Cause Analysis
11 21 (8.43%) Customer Requirements
11 21 (8.43%) Process Improvement
12 20 (8.03%) Matrix Management
13 18 (7.23%) Mentoring
14 16 (6.43%) Coaching
Programming Languages
1 49 (19.68%) C#
2 43 (17.27%) JavaScript
3 18 (7.23%) VBScript
4 17 (6.83%) SQL
5 16 (6.43%) VB
6 13 (5.22%) PowerShell
7 12 (4.82%) Java
8 10 (4.02%) Perl
9 8 (3.21%) Python
10 6 (2.41%) Ruby
11 3 (1.20%) Shell Script
12 2 (0.80%) Bash Shell
12 2 (0.80%) C
12 2 (0.80%) PL/SQL
13 1 (0.40%) Lingo
13 1 (0.40%) PHP
13 1 (0.40%) RPG
13 1 (0.40%) T-SQL
13 1 (0.40%) VB6
13 1 (0.40%) VBA
Qualifications
1 54 (21.69%) SC Cleared
1 54 (21.69%) Security Cleared
2 14 (5.62%) CCNA
2 14 (5.62%) Cisco Certification
3 12 (4.82%) ITIL Certification
3 12 (4.82%) MCP
4 8 (3.21%) CISSP
5 6 (2.41%) CISM
6 4 (1.61%) Degree
7 3 (1.20%) ISSMP
8 2 (0.80%) CompTIA Security+
8 2 (0.80%) GCIA
8 2 (0.80%) GCIH
8 2 (0.80%) ISEB
8 2 (0.80%) ISEB Practitioner
8 2 (0.80%) MCITP
8 2 (0.80%) MCSE
8 2 (0.80%) Microsoft Certification
8 2 (0.80%) MOS
8 2 (0.80%) SSCP
Quality Assurance & Compliance
1 74 (29.72%) SLA
2 12 (4.82%) PMO
3 10 (4.02%) COBIT
4 2 (0.80%) IEC 62304
4 2 (0.80%) ISO 13485
4 2 (0.80%) ISO 9001
4 2 (0.80%) ISO/IEC 20000
4 2 (0.80%) MISRA
4 2 (0.80%) MISRA C
4 2 (0.80%) PCI DSS
5 1 (0.40%) Data Quality
System Software
1 40 (16.06%) VMware Infrastructure
2 36 (14.46%) Active Directory
3 32 (12.85%) Hyper-V
4 6 (2.41%) VMware ESXi
5 5 (2.01%) Docker
5 5 (2.01%) Virtual Machines
6 2 (0.80%) NFS
6 2 (0.80%) Virtual Servers
6 2 (0.80%) vSphere
6 2 (0.80%) XenApp
6 2 (0.80%) XenDesktop
7 1 (0.40%) Microsoft Virtual Server
7 1 (0.40%) Virtual Desktop
Systems Management
1 19 (7.63%) SCCM
2 15 (6.02%) BMC PATROL
3 14 (5.62%) Tivoli Storage Manager
4 6 (2.41%) Ansible
4 6 (2.41%) Opscode Chef
4 6 (2.41%) Puppet
5 5 (2.01%) Norton AntiVirus
5 5 (2.01%) Salt
5 5 (2.01%) SCOM
5 5 (2.01%) SCVMM
6 3 (1.20%) QRadar
7 2 (0.80%) Backup Exec
7 2 (0.80%) Cisco IPCC
7 2 (0.80%) WSUS
8 1 (0.40%) AirWatch
8 1 (0.40%) Control-M
8 1 (0.40%) MAILsweeper
8 1 (0.40%) Microsoft Intune
8 1 (0.40%) NetBackup
8 1 (0.40%) vCenter Server
Vendors
1 103 (41.37%) Microsoft
2 46 (18.47%) Remedy
3 44 (17.67%) Sitecore
4 41 (16.47%) VMware
5 29 (11.65%) Citrix
6 22 (8.84%) BMC
6 22 (8.84%) Cisco
7 20 (8.03%) NetApp
8 18 (7.23%) Dell
8 18 (7.23%) EqualLogic
9 15 (6.02%) Nimsoft
9 15 (6.02%) Oracle
10 12 (4.82%) ServiceNow
11 11 (4.42%) SAP
12 7 (2.81%) HP
12 7 (2.81%) Symantec
13 5 (2.01%) Brocade
13 5 (2.01%) McAfee
13 5 (2.01%) webMethods
14 4 (1.61%) IBM