SLA Job Trends in Newcastle upon Tyne

Service Level Agreement (SLA)
Tyne and Wear > Newcastle upon Tyne

The table below provides summary statistics and salary benchmarking for jobs advertised in Newcastle upon Tyne requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 5 July 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Jul 2026
Same period 2025 Same period 2024
Rank 91 50 63
Rank change year-on-year -41 +13 0
Permanent jobs citing SLA 3 1 22
As % of all permanent jobs in Newcastle upon Tyne 0.19% 0.24% 1.97%
As % of the Quality Assurance & Compliance category 2.11% 1.41% 11.83%
Number of salaries quoted 1 1 19
10th Percentile - - £24,268
25th Percentile £37,500 £67,500 £24,960
Median annual salary (50th Percentile) £40,000 £70,000 £35,000
Median % change year-on-year -42.86% +100.00% -6.67%
75th Percentile £42,500 £72,500 £47,500
90th Percentile - - -
Tyne and Wear median annual salary £40,000 £22,500 £24,960
% change year-on-year +77.78% -9.86% -26.04%

All Quality Assurance and Compliance Skills
Newcastle upon Tyne

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Newcastle upon Tyne.

Permanent vacancies with a requirement for quality assurance or compliance skills 142 71 186
As % of all permanent jobs advertised in Newcastle upon Tyne 8.93% 16.86% 16.64%
Number of salaries quoted 121 52 116
10th Percentile £36,250 £41,625 £32,500
25th Percentile £46,789 £46,875 £40,600
Median annual salary (50th Percentile) £55,000 £57,500 £52,500
Median % change year-on-year -4.35% +9.52% -4.55%
75th Percentile £65,640 £72,500 £65,000
90th Percentile £83,750 £80,625 £78,750
Tyne and Wear median annual salary £55,000 £55,000 £45,000
% change year-on-year - +22.22% -14.29%

SLA
Job Vacancy Trend in Newcastle upon Tyne

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Newcastle upon Tyne.

SLA job vacancy trend in Newcastle upon Tyne

SLA
Salary Trend in Newcastle upon Tyne

Salary distribution trend for jobs in Newcastle upon Tyne citing SLA.

Salary distribution trend for jobs in Newcastle upon Tyne citing SLA

SLA
Co-Occurring Skills & Capabilities in Newcastle upon Tyne by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Ethernet
1 1 (33.33%) Fibre Channel
1 1 (33.33%) Firewall
1 1 (33.33%) LAN
1 1 (33.33%) Remote Desktop
1 1 (33.33%) SAN
1 1 (33.33%) SSH
1 1 (33.33%) Structured Cabling
General
1 2 (66.67%) Social Skills
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Data Centre Operations Technician
1 1 (33.33%) Data Centre Technician
1 1 (33.33%) Data Technician
1 1 (33.33%) Operations Technician
1 1 (33.33%) Service Analyst
1 1 (33.33%) Service Desk Analyst
1 1 (33.33%) Service Desk Manager
1 1 (33.33%) Service Manager
Miscellaneous
1 1 (33.33%) Data Centre
1 1 (33.33%) Private Cloud
1 1 (33.33%) Self-Motivation
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 10
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
2 2 (66.67%) ITIL
3 1 (33.33%) Break/Fix
3 1 (33.33%) Change Control
3 1 (33.33%) Data Centre Operations
3 1 (33.33%) Escalation Management
3 1 (33.33%) ITSM
3 1 (33.33%) Knowledge Management
3 1 (33.33%) Load Balancing
3 1 (33.33%) Mentoring
3 1 (33.33%) Proactive Monitoring
3 1 (33.33%) Service Delivery
3 1 (33.33%) Service Management
3 1 (33.33%) Tech Ops
Qualifications
1 1 (33.33%) BPSS Clearance
Quality Assurance & Compliance
1 1 (33.33%) ISO 9001
1 1 (33.33%) ISO/IEC 20000
1 1 (33.33%) ISO/IEC 27001
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Terminal Services
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) ServiceNow