Escalation Management Job Trends in the North of England

Escalation Management
England > North of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the North of England requiring Escalation Management skills. It covers permanent job vacancies from the 6 months leading up to 8 June 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 334 - 378
Rank change year-on-year - - +33
Permanent jobs citing Escalation Management 4 0 11
As % of all permanent jobs in the North of England 0.020% - 0.058%
As % of the Processes & Methodologies category 0.029% - 0.073%
Number of salaries quoted 3 0 11
10th Percentile - - -
25th Percentile £46,250 - £32,500
Median annual salary (50th Percentile) £47,500 - £35,000
Median % change year-on-year - - -26.32%
75th Percentile £74,500 - £39,000
90th Percentile £89,950 - £48,750
England median annual salary £70,500 £27,500 £55,000
% change year-on-year +156.36% -50.00% +10.00%

All Process & Methodology Skills
North of England

Escalation Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the North of England.

Permanent vacancies with a requirement for process or methodology skills 13,677 7,663 15,118
As % of all permanent jobs advertised in the North of England 69.08% 93.93% 79.90%
Number of salaries quoted 9,861 3,652 11,632
10th Percentile £30,000 £26,000 £27,500
25th Percentile £40,000 £33,250 £37,000
Median annual salary (50th Percentile) £55,000 £50,055 £50,000
Median % change year-on-year +9.88% +0.11% -9.09%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £90,000 £83,750 £80,000
England median annual salary £60,000 £58,000 £55,000
% change year-on-year +3.45% +5.45% -12.00%

Escalation Management
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings citing Escalation Management relative to all permanent IT jobs advertised in the North of England.

Escalation Management job vacancy trend in the North of England

Escalation Management
Salary Trend in the North of England

Salary distribution trend for jobs in the North of England citing Escalation Management.

Salary distribution trend for jobs in the North of England citing Escalation Management

Escalation Management
Salary Histogram in the North of England

Salary distribution for jobs citing Escalation Management in the North of England over the 6 months to 8 June 2026.

Salary histogram for Escalation Management in the North of England

Escalation Management
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the North of England region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 3 £47,500 - 5
North West - 1 £98,500 - 3
Escalation Management
England

Escalation Management
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (50.00%) Azure
1 2 (50.00%) Microsoft 365
General
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Social Skills
Job Titles
1 3 (75.00%) Lead
2 2 (50.00%) IT Support
3 1 (25.00%) Incident Manager
3 1 (25.00%) Operations Manager
3 1 (25.00%) Support Team Leader
3 1 (25.00%) Team Leader
3 1 (25.00%) Technical Leader
Miscellaneous
1 2 (50.00%) CMDB
Processes & Methodologies
1 3 (75.00%) Disaster Recovery
1 3 (75.00%) ITIL
1 3 (75.00%) ITSM
2 2 (50.00%) Decision-Making
2 2 (50.00%) Identity Access Management
2 2 (50.00%) Incident Management
2 2 (50.00%) IT Governance
2 2 (50.00%) Major Incident Management
2 2 (50.00%) Performance Analysis
2 2 (50.00%) Root Cause Analysis
2 2 (50.00%) Stakeholder Management
3 1 (25.00%) AIOps
3 1 (25.00%) Analytics
3 1 (25.00%) Backlog Management
3 1 (25.00%) Cloud Security
3 1 (25.00%) Collaborative Culture
3 1 (25.00%) Commercial Awareness
3 1 (25.00%) Incident Response
3 1 (25.00%) Situational Awareness
3 1 (25.00%) Technical Leadership
Qualifications
1 2 (50.00%) Degree
1 2 (50.00%) Microsoft Certification
2 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (75.00%) SLA
Vendors
1 2 (50.00%) Cisco
1 2 (50.00%) Meraki
1 2 (50.00%) Microsoft