IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Jun 2026
Same period 2025 Same period 2024
Rank 46 88 56
Rank change year-on-year +42 -32 +77
Permanent jobs requiring an IT Support 634 328 688
As % of all permanent jobs in the North of England 3.15% 3.93% 3.44%
As % of the Job Titles category 3.34% 4.45% 3.62%
Number of salaries quoted 545 302 609
10th Percentile £25,500 £21,250 £16,000
25th Percentile £27,125 £24,000 £22,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -1.79%
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £40,650 £38,750
England median annual salary £32,500 £31,500 £28,500
% change year-on-year +3.17% +10.53% -9.52%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,983 7,372 19,000
% of permanent jobs with a recognized job title 94.31% 88.29% 95.06%
Number of salaries quoted 13,830 3,765 14,637
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,125 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - -7.41%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £87,500 £82,500 £77,500
England median annual salary £57,500 £57,500 £52,500
% change year-on-year - +9.52% -12.86%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 21 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 21 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +69 304 £30,000 +1.69% 33
Yorkshire +8 286 £30,000 +0.84% 18
North East -24 44 £30,000 -7.69% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 21 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 337 (53.15%) Microsoft
2 312 (49.21%) Microsoft 365
3 273 (43.06%) Windows
4 217 (34.23%) Active Directory
5 196 (30.91%) Problem-Solving
6 156 (24.61%) Customer Service
7 134 (21.14%) Azure
7 134 (21.14%) Windows Server
8 111 (17.51%) DNS
9 105 (16.56%) DHCP
10 89 (14.04%) SharePoint
11 81 (12.78%) Firewall
12 80 (12.62%) Windows 10
13 75 (11.83%) Microsoft Intune
14 73 (11.51%) Microsoft Exchange
15 71 (11.20%) Continuous Improvement
16 69 (10.88%) ITIL
17 61 (9.62%) Cybersecurity
18 60 (9.46%) Entra ID
18 60 (9.46%) VMware
19 58 (9.15%) Microsoft Office
20 49 (7.73%) TCP/IP
21 47 (7.41%) Degree
22 42 (6.62%) VPN
23 41 (6.47%) Disaster Recovery
23 41 (6.47%) Remote Monitoring and Management
23 41 (6.47%) Service Delivery
24 39 (6.15%) Mentoring
24 39 (6.15%) VLAN
25 38 (5.99%) ERP

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 89 (14.04%) SharePoint
2 73 (11.51%) Microsoft Exchange
Applications
1 58 (9.15%) Microsoft Office
2 9 (1.42%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 3 (0.47%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 312 (49.21%) Microsoft 365
2 134 (21.14%) Azure
3 60 (9.46%) Entra ID
4 20 (3.15%) OneDrive
5 16 (2.52%) AWS
6 14 (2.21%) Google Workspace
6 14 (2.21%) Power Platform
7 12 (1.89%) SaaS
8 8 (1.26%) IaaS
9 6 (0.95%) Azure Sentinel
9 6 (0.95%) Microsoft Copilot
10 5 (0.79%) Cloud Computing
10 5 (0.79%) Intacct
10 5 (0.79%) PaaS
11 4 (0.63%) Viva Engage
12 3 (0.47%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 111 (17.51%) DNS
2 105 (16.56%) DHCP
3 81 (12.78%) Firewall
4 49 (7.73%) TCP/IP
5 42 (6.62%) VPN
6 39 (6.15%) VLAN
7 38 (5.99%) LAN
8 37 (5.84%) WAN
9 35 (5.52%) Wi-Fi
10 34 (5.36%) VoIP
11 23 (3.63%) Wireless
12 11 (1.74%) Network Security
12 11 (1.74%) SD-WAN
13 9 (1.42%) Cisco IOS
14 8 (1.26%) Structured Cabling
14 8 (1.26%) WLAN
15 6 (0.95%) IP Telephony
16 5 (0.79%) Remote Desktop
17 4 (0.63%) MPLS
17 4 (0.63%) SAN
Database & Business Intelligence
1 13 (2.05%) SQL Server
2 11 (1.74%) PostgreSQL
3 9 (1.42%) Power BI
4 3 (0.47%) Amazon RDS
4 3 (0.47%) MySQL
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.10%) JIRA
2 4 (0.63%) GitLab
General
1 210 (33.12%) Social Skills
2 64 (10.09%) Organisational Skills
3 50 (7.89%) Manufacturing
4 26 (4.10%) Retail
5 21 (3.31%) Analytical Skills
6 19 (3.00%) Advertising
7 15 (2.37%) Law
8 14 (2.21%) Documentation Skills
8 14 (2.21%) Finance
9 12 (1.89%) Aerospace
9 12 (1.89%) Inclusion and Diversity
10 11 (1.74%) Automotive
11 8 (1.26%) Multimedia
12 5 (0.79%) Agriculture
12 5 (0.79%) Legal
12 5 (0.79%) Social Housing
12 5 (0.79%) Telecoms
13 4 (0.63%) Electronics
13 4 (0.63%) Marketing
13 4 (0.63%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.63%) HTML
1 4 (0.63%) JSON
1 4 (0.63%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 119 (18.77%) Driving Licence
2 42 (6.62%) Onboarding
3 32 (5.05%) Self-Motivation
4 16 (2.52%) CCTV
5 9 (1.42%) Renewable Energy
6 8 (1.26%) Management Information System
7 6 (0.95%) Manufacturing Execution System
7 6 (0.95%) Operational Technology
8 5 (0.79%) Security Posture
9 4 (0.63%) Analytical Mindset
9 4 (0.63%) Enterprise Software
9 4 (0.63%) Housing Association
9 4 (0.63%) iPad
9 4 (0.63%) iPhone
9 4 (0.63%) PKI
9 4 (0.63%) Virtual Team
10 3 (0.47%) CMDB
10 3 (0.47%) FMCG
10 3 (0.47%) Hybrid Cloud
11 2 (0.32%) Microsoft Licensing
Operating Systems
1 273 (43.06%) Windows
2 134 (21.14%) Windows Server
3 80 (12.62%) Windows 10
4 20 (3.15%) Windows Server 2019
5 19 (3.00%) Mac OS
6 12 (1.89%) Android
6 12 (1.89%) Windows Server 2016
7 11 (1.74%) Linux
8 9 (1.42%) Apple iOS
9 7 (1.10%) Windows 7
9 7 (1.10%) Windows 8
10 4 (0.63%) Windows Server 2012
11 2 (0.32%) Mac OS X
Processes & Methodologies
1 196 (30.91%) Problem-Solving
2 156 (24.61%) Customer Service
3 71 (11.20%) Continuous Improvement
4 69 (10.88%) ITIL
5 61 (9.62%) Cybersecurity
6 41 (6.47%) Disaster Recovery
6 41 (6.47%) Remote Monitoring and Management
6 41 (6.47%) Service Delivery
7 39 (6.15%) Mentoring
8 38 (5.99%) ERP
9 34 (5.36%) Process Improvement
10 30 (4.73%) Infrastructure Engineering
11 28 (4.42%) ITSM
12 27 (4.26%) Incident Management
13 26 (4.10%) Mobile Device Management
14 25 (3.94%) Service Management
14 25 (3.94%) Time Management
15 18 (2.84%) Proactive Maintenance
16 16 (2.52%) User Experience
17 15 (2.37%) Information Security
Programming Languages
1 30 (4.73%) PowerShell
2 4 (0.63%) VBScript
3 2 (0.32%) SQL
Qualifications
1 47 (7.41%) Degree
2 27 (4.26%) Microsoft Certification
3 26 (4.10%) Security Cleared
4 25 (3.94%) A+ Certification
5 22 (3.47%) Network+ Certification
6 17 (2.68%) SC Cleared
7 10 (1.58%) Azure Certification
8 9 (1.42%) CCNA
8 9 (1.42%) Cisco Certification
8 9 (1.42%) DV Cleared
9 8 (1.26%) ITIL Foundation Certificate
9 8 (1.26%) Microsoft Certified Professional
10 4 (0.63%) DBS Check
10 4 (0.63%) HNC
11 2 (0.32%) Computer Science Degree
12 1 (0.16%) ACSP
12 1 (0.16%) AWS Certified Cloud Practitioner
12 1 (0.16%) CCA
12 1 (0.16%) CompTIA Security+
12 1 (0.16%) HND
Quality Assurance & Compliance
1 33 (5.21%) Cyber Essentials
2 13 (2.05%) SLA
3 8 (1.26%) Cyber Essentials PLUS
4 7 (1.10%) ISO/IEC 27001
5 5 (0.79%) GDPR
6 3 (0.47%) QA
7 1 (0.16%) ISO 22301
System Software
1 217 (34.23%) Active Directory
2 35 (5.52%) VMware Infrastructure
3 31 (4.89%) Hyper-V
4 7 (1.10%) Firmware
4 7 (1.10%) VMware Workstation
5 4 (0.63%) BitLocker
5 4 (0.63%) VMware ESXi
5 4 (0.63%) VMware NSX
5 4 (0.63%) vSphere
6 2 (0.32%) Terminal Services
Systems Management
1 75 (11.83%) Microsoft Intune
2 24 (3.79%) SCCM
3 19 (3.00%) Autotask
4 8 (1.26%) FortiGate
5 7 (1.10%) Active Directory Federation Services
6 6 (0.95%) Jamf Pro
6 6 (0.95%) WSUS
7 4 (0.63%) Ansible
8 1 (0.16%) Single Sign-On
Vendors
1 337 (53.15%) Microsoft
2 60 (9.46%) VMware
3 33 (5.21%) Cisco
4 23 (3.63%) Meraki
5 19 (3.00%) Apple
6 18 (2.84%) Citrix
7 14 (2.21%) Google
8 10 (1.58%) Freshdesk
9 9 (1.42%) ServiceNow
10 8 (1.26%) Fortinet
10 8 (1.26%) Fujitsu
10 8 (1.26%) SonicWALL
10 8 (1.26%) Sophos
10 8 (1.26%) Virgin Media
11 7 (1.10%) ESET
12 6 (0.95%) CheckPoint
12 6 (0.95%) Draytek
12 6 (0.95%) HubSpot
12 6 (0.95%) Sage
12 6 (0.95%) Veeam