IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 25 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Apr 2026
Same period 2025 Same period 2024
Rank 57 58 66
Rank change year-on-year +1 +8 +51
Permanent jobs requiring an IT Support 539 355 546
As % of all permanent jobs in the North of England 3.01% 5.00% 3.29%
As % of the Job Titles category 3.27% 5.59% 3.46%
Number of salaries quoted 462 233 497
10th Percentile £25,375 £21,250 £21,250
25th Percentile £26,625 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £35,000 £34,000 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,468 6,356 15,773
% of permanent jobs with a recognized job title 91.96% 89.53% 95.12%
Number of salaries quoted 10,639 3,834 12,605
10th Percentile £29,250 £28,500 £27,000
25th Percentile £36,875 £37,500 £36,120
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -6.54%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £78,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.84%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 25 April 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 25 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +38 265 £30,000 - 23
Yorkshire -22 251 £30,000 +2.56% 17
North East -37 23 £28,500 +3.64% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 25 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 281 (52.13%) Microsoft
2 255 (47.31%) Microsoft 365
3 252 (46.75%) Windows
4 188 (34.88%) Active Directory
5 169 (31.35%) Problem-Solving
6 127 (23.56%) Customer Service
7 122 (22.63%) Azure
7 122 (22.63%) Windows Server
8 91 (16.88%) DNS
9 87 (16.14%) DHCP
10 77 (14.29%) ITIL
11 72 (13.36%) Firewall
12 67 (12.43%) Microsoft Exchange
13 66 (12.24%) Windows 10
14 64 (11.87%) Microsoft Office
15 63 (11.69%) Microsoft Intune
16 62 (11.50%) VMware
17 60 (11.13%) SharePoint
18 53 (9.83%) Continuous Improvement
19 49 (9.09%) Entra ID
20 46 (8.53%) Cybersecurity
20 46 (8.53%) TCP/IP
20 46 (8.53%) VPN
21 42 (7.79%) WAN
22 38 (7.05%) Mentoring
22 38 (7.05%) Process Improvement
22 38 (7.05%) Remote Monitoring and Management
23 37 (6.86%) LAN
24 36 (6.68%) Degree
24 36 (6.68%) Hyper-V

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 67 (12.43%) Microsoft Exchange
2 60 (11.13%) SharePoint
Applications
1 64 (11.87%) Microsoft Office
2 10 (1.86%) Microsoft Excel
3 2 (0.37%) AutoCAD
4 1 (0.19%) Acrobat
4 1 (0.19%) Microsoft PowerPoint
Business Applications
1 1 (0.19%) Dynamics CRM
1 1 (0.19%) NetSuite
Cloud Services
1 255 (47.31%) Microsoft 365
2 122 (22.63%) Azure
3 49 (9.09%) Entra ID
4 15 (2.78%) SaaS
5 14 (2.60%) Google Workspace
6 13 (2.41%) OneDrive
7 9 (1.67%) AWS
8 8 (1.48%) Azure Sentinel
8 8 (1.48%) IaaS
8 8 (1.48%) Power Platform
9 5 (0.93%) Cloud Computing
9 5 (0.93%) Intacct
9 5 (0.93%) PaaS
9 5 (0.93%) Viva Engage
10 2 (0.37%) Microsoft Copilot
Communications & Networking
1 91 (16.88%) DNS
2 87 (16.14%) DHCP
3 72 (13.36%) Firewall
4 46 (8.53%) TCP/IP
4 46 (8.53%) VPN
5 42 (7.79%) WAN
6 37 (6.86%) LAN
7 35 (6.49%) VLAN
8 28 (5.19%) Wi-Fi
9 17 (3.15%) Wireless
10 16 (2.97%) VoIP
11 13 (2.41%) SD-WAN
12 9 (1.67%) Network Security
13 8 (1.48%) SAN
14 7 (1.30%) WLAN
15 6 (1.11%) Ethernet
15 6 (1.11%) IP Telephony
16 5 (0.93%) Remote Desktop
17 4 (0.74%) Software-Defined Networking
17 4 (0.74%) Structured Cabling
Database & Business Intelligence
1 17 (3.15%) SQL Server
2 11 (2.04%) PostgreSQL
3 8 (1.48%) Power BI
4 3 (0.56%) MySQL
Development Applications
1 6 (1.11%) JIRA
2 4 (0.74%) GitLab
General
1 194 (35.99%) Social Skills
2 71 (13.17%) Organisational Skills
3 49 (9.09%) Manufacturing
4 21 (3.90%) Analytical Skills
4 21 (3.90%) Retail
5 18 (3.34%) Advertising
5 18 (3.34%) Law
6 15 (2.78%) Finance
7 13 (2.41%) Aerospace
7 13 (2.41%) Documentation Skills
8 11 (2.04%) Inclusion and Diversity
9 9 (1.67%) Marketing
10 8 (1.48%) Multimedia
11 7 (1.30%) Automotive
12 6 (1.11%) Electronics
12 6 (1.11%) Telecoms
13 5 (0.93%) Agriculture
13 5 (0.93%) Public Sector
13 5 (0.93%) Social Housing
14 2 (0.37%) Police
Libraries, Frameworks & Software Standards
1 4 (0.74%) OpenTelemetry
2 1 (0.19%) Software Packaging
Miscellaneous
1 107 (19.85%) Driving Licence
2 37 (6.86%) Onboarding
3 26 (4.82%) Self-Motivation
4 13 (2.41%) Management Information System
4 13 (2.41%) Renewable Energy
5 10 (1.86%) CCTV
6 7 (1.30%) Analytical Mindset
7 6 (1.11%) Data Centre
7 6 (1.11%) iPad
8 5 (0.93%) iPhone
8 5 (0.93%) Mobile App
8 5 (0.93%) Security Posture
9 4 (0.74%) NHS
9 4 (0.74%) PKI
10 3 (0.56%) Hybrid Cloud
10 3 (0.56%) Life Science
10 3 (0.56%) Replication
11 2 (0.37%) Social Media
11 2 (0.37%) Video Conferencing
12 1 (0.19%) FMCG
Operating Systems
1 252 (46.75%) Windows
2 122 (22.63%) Windows Server
3 66 (12.24%) Windows 10
4 24 (4.45%) Android
5 18 (3.34%) Mac OS
6 15 (2.78%) Apple iOS
7 12 (2.23%) Linux
8 9 (1.67%) Windows 7
8 9 (1.67%) Windows 8
9 7 (1.30%) Windows Server 2016
10 6 (1.11%) Windows Server 2019
11 5 (0.93%) Unix
12 4 (0.74%) Windows Server 2012
13 2 (0.37%) Mac OS X
14 1 (0.19%) Red Hat Enterprise Linux
14 1 (0.19%) Solaris
Processes & Methodologies
1 169 (31.35%) Problem-Solving
2 127 (23.56%) Customer Service
3 77 (14.29%) ITIL
4 53 (9.83%) Continuous Improvement
5 46 (8.53%) Cybersecurity
6 38 (7.05%) Mentoring
6 38 (7.05%) Process Improvement
6 38 (7.05%) Remote Monitoring and Management
7 34 (6.31%) Service Delivery
8 24 (4.45%) Infrastructure Engineering
8 24 (4.45%) Mobile Device Management
9 23 (4.27%) Disaster Recovery
9 23 (4.27%) ITSM
10 22 (4.08%) Asset Management
10 22 (4.08%) ERP
10 22 (4.08%) Time Management
11 21 (3.90%) Service Management
12 20 (3.71%) Proactive Maintenance
13 19 (3.53%) Incident Management
14 18 (3.34%) Project Delivery
Programming Languages
1 17 (3.15%) PowerShell
2 7 (1.30%) SQL
3 1 (0.19%) Bash
3 1 (0.19%) PL/SQL
3 1 (0.19%) Python
3 1 (0.19%) VBScript
Qualifications
1 36 (6.68%) Degree
2 29 (5.38%) Security Cleared
3 26 (4.82%) A+ Certification
4 22 (4.08%) Network+ Certification
5 18 (3.34%) SC Cleared
6 14 (2.60%) Microsoft Certification
7 10 (1.86%) ITIL Foundation Certificate
8 9 (1.67%) DV Cleared
9 7 (1.30%) DBS Check
10 5 (0.93%) Azure Certification
11 4 (0.74%) CCNA
11 4 (0.74%) Cisco Certification
11 4 (0.74%) HNC
11 4 (0.74%) ITIL Certification
12 2 (0.37%) BPSS Clearance
13 1 (0.19%) ACSP
13 1 (0.19%) CompTIA Security+
Quality Assurance & Compliance
1 20 (3.71%) Cyber Essentials
2 10 (1.86%) SLA
3 7 (1.30%) Cyber Essentials PLUS
4 4 (0.74%) ISO/IEC 27001
4 4 (0.74%) QA
5 3 (0.56%) GDPR
6 1 (0.19%) ISO 22301
System Software
1 188 (34.88%) Active Directory
2 36 (6.68%) Hyper-V
3 33 (6.12%) VMware Infrastructure
4 9 (1.67%) VMware Workstation
5 5 (0.93%) vSphere
6 4 (0.74%) VMware ESXi
6 4 (0.74%) VMware NSX
7 1 (0.19%) Docker
7 1 (0.19%) Terminal Services
7 1 (0.19%) Virtual Desktop
7 1 (0.19%) XenDesktop
Systems Management
1 63 (11.69%) Microsoft Intune
2 22 (4.08%) SCCM
3 17 (3.15%) Autotask
4 7 (1.30%) Active Directory Federation Services
5 6 (1.11%) WSUS
6 5 (0.93%) Ansible
7 4 (0.74%) FortiGate
8 2 (0.37%) Jamf Pro
9 1 (0.19%) Podman
9 1 (0.19%) Single Sign-On
Vendors
1 281 (52.13%) Microsoft
2 62 (11.50%) VMware
3 25 (4.64%) Citrix
4 20 (3.71%) Apple
5 15 (2.78%) Cisco
6 14 (2.60%) Google
7 13 (2.41%) Meraki
8 9 (1.67%) ESET
8 9 (1.67%) Fortinet
9 8 (1.48%) Fujitsu
9 8 (1.48%) Virgin Media
10 6 (1.11%) HubSpot
10 6 (1.11%) Sage
10 6 (1.11%) Veeam
11 5 (0.93%) Ubiquiti
11 5 (0.93%) Zoho
12 4 (0.74%) Draytek
12 4 (0.74%) Facebook
12 4 (0.74%) SonicWALL
12 4 (0.74%) Splunk