IT Support Job Trends in the North of England
IT Support
England > North of England
The median IT Support salary in the North of England is £30,500 per year, according to job vacancies posted during the 6 months leading to 23 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 65 | 75 | 74 |
| Rank change year-on-year | +10 | -1 | +58 |
| Permanent IT Support jobs | 528 | 342 | 337 |
| As % of all permanent jobs in the North of England | 2.18% | 3.75% | 2.65% |
| As % of the Job Titles category | 2.37% | 4.27% | 2.79% |
| Number of salaries quoted | 443 | 318 | 241 |
| 10th Percentile | £25,500 | £23,025 | £14,000 |
| 25th Percentile | £27,250 | £26,000 | £18,000 |
| Median annual salary (50th Percentile) | £30,500 | £31,000 | £27,500 |
| Median % change year-on-year | -1.61% | +12.73% | -8.33% |
| 75th Percentile | £35,750 | £34,500 | £35,000 |
| 90th Percentile | £42,500 | £38,900 | £40,000 |
| England median annual salary | £32,500 | £31,500 | £30,000 |
| % change year-on-year | +3.17% | +5.00% | -7.69% |
All Permanent IT Job Roles
North of England
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in the North of England matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in the North of England matching a recognised job title | 22,239 | 8,008 | 12,068 |
| % of permanent job adverts matching a recognised job title | 91.99% | 87.71% | 94.99% |
| Number of salaries quoted | 16,182 | 4,450 | 6,479 |
| 10th Percentile | £30,000 | £26,000 | £30,000 |
| 25th Percentile | £40,000 | £31,250 | £40,000 |
| Median annual salary (50th Percentile) | £55,000 | £47,500 | £50,000 |
| Median % change year-on-year | +15.79% | -5.00% | -8.26% |
| 75th Percentile | £72,500 | £65,000 | £65,000 |
| 90th Percentile | £90,000 | £80,000 | £80,000 |
| England median annual salary | £59,999 | £54,000 | £57,500 |
| % change year-on-year | +11.11% | -6.09% | -4.17% |
IT Support Job Vacancy Trend in the North of England
Historical trend showing the proportion of permanent IT Support job postings relative to all permanent IT jobs advertised in the North of England.
IT Support Salary Trend in the North of England
Salary distribution trend for IT Support job vacancies in the North of England.
IT Support Salary Histogram in the North of England
Salary distribution for IT Support jobs in the North of England over the 6 months to 23 October 2026.
IT Support Job Locations in the North of England
The table below looks at the demand and provides a guide to the median salaries quoted in IT Support jobs within the North of England region over the 6 months to 23 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| North West | +30 | 251 | £32,000 | +10.34% | 48 |
| Yorkshire | +7 | 221 | £30,000 | -6.25% | 21 |
| North East | -33 | 56 | £30,000 | -4.76% | 11 |
| IT Support England |
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IT Support Skill Set Top 30 Co-Occurring Skills & Capabilities in the North of England
For the 6 months to 23 October 2026, IT Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent IT Support job ads across the North of England region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 59.1% | 312 |
| 2 | Microsoft 365 | 55.9% | 295 |
| 3 | Windows | 51.9% | 274 |
| 4 | Active Directory | 39.2% | 207 |
| 5 | Problem-Solving | 35.0% | 185 |
| 6 | Customer Service | 33.7% | 178 |
| 7 | Windows Server | 23.5% | 124 |
| 8 | Azure | 21.4% | 113 |
| 9 | Microsoft Exchange | 17.8% | 94 |
| 10 | Entra ID | 16.5% | 87 |
| 11 | DNS | 16.3% | 86 |
| 11 | SharePoint | 16.3% | 86 |
| 13 | DHCP | 15.9% | 84 |
| 14 | Firewall | 15.5% | 82 |
| 15 | Cybersecurity | 15.3% | 81 |
| 16 | Continuous Improvement | 14.2% | 75 |
| 17 | Microsoft Intune | 13.3% | 70 |
| 18 | ITIL | 12.5% | 66 |
| 19 | Wi-Fi | 12.3% | 65 |
| 20 | VPN | 11.9% | 63 |
| 21 | TCP/IP | 11.7% | 62 |
| 22 | ITSM | 11.2% | 59 |
| 23 | Degree | 9.8% | 52 |
| 23 | VMware | 9.8% | 52 |
| 25 | VLAN | 9.3% | 49 |
| 26 | VoIP | 9.1% | 48 |
| 27 | Windows 10 | 8.9% | 47 |
| 28 | Hyper-V | 8.7% | 46 |
| 29 | OneDrive | 8.3% | 44 |
| 30 | Cisco | 7.8% | 41 |
IT Support Skill Set Co-Occurring Skills & Capabilities in the North of England by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Engineer | 34.5% | 182 |
| 2 | IT Support Technician | 26.9% | 142 |
| 3 | IT Support Analyst | 21.8% | 115 |
| 4 | Support Analyst | 20.8% | 110 |
| 5 | 2nd Line Support | 11.9% | 63 |
| 6 | 1st Line Support | 6.1% | 32 |
| 7 | 2nd Line Support Engineer | 5.1% | 27 |
| 8 | 3rd Line Support | 4.2% | 22 |
| 9 | 1st/2nd Line Support | 4.0% | 21 |
| 10 | 2nd Line Support Analyst | 3.4% | 18 |
| 10 | 3rd Line Support Technician | 3.4% | 18 |
| 12 | Junior IT Support | 3.2% | 17 |
| 13 | 2nd Line Support Technician | 2.8% | 15 |
| 14 | IT Support Manager | 2.7% | 14 |
| 14 | Senior IT Support | 2.7% | 14 |
| 16 | 2nd/3rd Line Support Technician | 2.5% | 13 |
| 16 | Junior IT Technician | 2.5% | 13 |
| 16 | Junior Support Technician | 2.5% | 13 |
| 19 | Graduate IT Support | 2.3% | 12 |
| 20 | Help Desk Support | 2.1% | 11 |