IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 7 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Mar 2026
Same period 2025 Same period 2024
Rank 44 70 71
Rank change year-on-year +26 +1 +47
Permanent jobs requiring an IT Support 524 284 476
As % of all permanent jobs in the North of England 3.79% 3.84% 3.43%
As % of the Job Titles category 4.21% 4.14% 3.60%
Number of salaries quoted 442 141 431
10th Percentile £25,250 £21,500 £22,489
25th Percentile £26,813 £25,750 £25,125
Median annual salary (50th Percentile) £30,000 £30,000 £29,000
Median % change year-on-year - +3.45% +10.48%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £45,000 £42,500 £40,250
England median annual salary £31,000 £32,000 £30,000
% change year-on-year -3.13% +6.67% -1.64%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 12,454 6,862 13,227
% of permanent jobs with a recognized job title 90.10% 92.84% 95.38%
Number of salaries quoted 7,753 3,657 10,786
10th Percentile £28,250 £30,250 £27,250
25th Percentile £35,000 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -6.54%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £83,425 £83,750 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.84%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 7 March 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 7 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +67 261 £29,681 -1.06% 43
Yorkshire -1 242 £32,000 +6.67% 22
North East -14 21 £31,500 -6.67% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 7 March 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 292 (55.73%) Microsoft
2 280 (53.44%) Windows
3 257 (49.05%) Microsoft 365
4 180 (34.35%) Problem-Solving
5 176 (33.59%) Active Directory
6 147 (28.05%) Customer Service
7 124 (23.66%) Windows Server
8 121 (23.09%) Azure
9 98 (18.70%) ITIL
10 82 (15.65%) Microsoft Office
11 81 (15.46%) Firewall
12 79 (15.08%) VMware
13 77 (14.69%) DNS
13 77 (14.69%) Windows 10
14 74 (14.12%) Microsoft Exchange
15 73 (13.93%) DHCP
16 66 (12.60%) Continuous Improvement
17 60 (11.45%) Microsoft Intune
18 56 (10.69%) Entra ID
19 53 (10.11%) VPN
20 52 (9.92%) SharePoint
20 52 (9.92%) VMware Infrastructure
21 51 (9.73%) Hyper-V
22 50 (9.54%) TCP/IP
23 49 (9.35%) Mentoring
24 42 (8.02%) Degree
24 42 (8.02%) WAN
25 38 (7.25%) Remote Monitoring and Management
26 37 (7.06%) Cybersecurity
26 37 (7.06%) Process Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 74 (14.12%) Microsoft Exchange
2 52 (9.92%) SharePoint
3 3 (0.57%) WordPress
4 1 (0.19%) CMS
4 1 (0.19%) IIS
4 1 (0.19%) Tomcat
Applications
1 82 (15.65%) Microsoft Office
2 18 (3.44%) Microsoft Excel
3 5 (0.95%) Microsoft PowerPoint
4 2 (0.38%) Acrobat
4 2 (0.38%) AutoCAD
5 1 (0.19%) MS Visio
Business Applications
1 1 (0.19%) NetSuite
Cloud Services
1 257 (49.05%) Microsoft 365
2 121 (23.09%) Azure
3 56 (10.69%) Entra ID
4 18 (3.44%) Google Workspace
5 13 (2.48%) OneDrive
6 12 (2.29%) SaaS
7 8 (1.53%) AWS
7 8 (1.53%) Azure Sentinel
8 5 (0.95%) Intacct
8 5 (0.95%) Power Platform
9 4 (0.76%) IaaS
10 3 (0.57%) Cloud Computing
11 2 (0.38%) Dynamics 365
11 2 (0.38%) Power Automate
11 2 (0.38%) Viva Engage
12 1 (0.19%) Microsoft Copilot
12 1 (0.19%) PaaS
Communications & Networking
1 81 (15.46%) Firewall
2 77 (14.69%) DNS
3 73 (13.93%) DHCP
4 53 (10.11%) VPN
5 50 (9.54%) TCP/IP
6 42 (8.02%) WAN
7 33 (6.30%) LAN
8 31 (5.92%) VLAN
8 31 (5.92%) Wi-Fi
9 14 (2.67%) SD-WAN
10 13 (2.48%) Network Security
11 11 (2.10%) VoIP
12 10 (1.91%) Wireless
13 6 (1.15%) Ethernet
14 5 (0.95%) SAN
15 4 (0.76%) Asterisk PBX
15 4 (0.76%) BGP
15 4 (0.76%) MPLS
15 4 (0.76%) Software-Defined Networking
15 4 (0.76%) VPLS
Database & Business Intelligence
1 12 (2.29%) SQL Server
2 5 (0.95%) PostgreSQL
2 5 (0.95%) Power BI
3 3 (0.57%) MySQL
Development Applications
1 4 (0.76%) GitLab
2 2 (0.38%) JIRA
General
1 232 (44.27%) Social Skills
2 69 (13.17%) Organisational Skills
3 51 (9.73%) Manufacturing
4 23 (4.39%) Analytical Skills
5 17 (3.24%) Finance
6 15 (2.86%) Retail
7 14 (2.67%) Law
8 13 (2.48%) Documentation Skills
9 12 (2.29%) Inclusion and Diversity
10 11 (2.10%) Aerospace
11 8 (1.53%) Advertising
11 8 (1.53%) Legal
11 8 (1.53%) Multimedia
12 6 (1.15%) Electronics
12 6 (1.15%) Marketing
12 6 (1.15%) Pharmaceutical
12 6 (1.15%) Public Sector
12 6 (1.15%) Telecoms
13 5 (0.95%) German Language
13 5 (0.95%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.76%) OpenTelemetry
2 3 (0.57%) HTML
3 1 (0.19%) CSS
3 1 (0.19%) JSON
3 1 (0.19%) Software Packaging
3 1 (0.19%) XML
Miscellaneous
1 112 (21.37%) Driving Licence
2 33 (6.30%) Onboarding
3 17 (3.24%) Management Information System
3 17 (3.24%) Self-Motivation
4 14 (2.67%) Renewable Energy
5 12 (2.29%) Data Centre
6 8 (1.53%) NHS
7 7 (1.34%) Analytical Mindset
7 7 (1.34%) CCTV
7 7 (1.34%) Replication
8 6 (1.15%) Client/Server
9 5 (0.95%) Mobile App
10 4 (0.76%) Life Science
10 4 (0.76%) PKI
10 4 (0.76%) Video Conferencing
11 3 (0.57%) EPoS
11 3 (0.57%) iPad
11 3 (0.57%) iPhone
11 3 (0.57%) Security Posture
12 2 (0.38%) Hybrid Cloud
Operating Systems
1 280 (53.44%) Windows
2 124 (23.66%) Windows Server
3 77 (14.69%) Windows 10
4 32 (6.11%) Android
5 24 (4.58%) Mac OS
6 14 (2.67%) Apple iOS
7 12 (2.29%) Linux
8 11 (2.10%) Windows 7
8 11 (2.10%) Windows 8
9 8 (1.53%) Windows Server 2016
10 7 (1.34%) Windows Server 2019
11 5 (0.95%) Unix
12 4 (0.76%) Windows Server 2012
13 3 (0.57%) Mac OS X
14 1 (0.19%) Red Hat Enterprise Linux
14 1 (0.19%) Solaris
Processes & Methodologies
1 180 (34.35%) Problem-Solving
2 147 (28.05%) Customer Service
3 98 (18.70%) ITIL
4 66 (12.60%) Continuous Improvement
5 49 (9.35%) Mentoring
6 38 (7.25%) Remote Monitoring and Management
7 37 (7.06%) Cybersecurity
7 37 (7.06%) Process Improvement
8 34 (6.49%) Service Delivery
9 24 (4.58%) Mobile Device Management
10 23 (4.39%) Asset Management
10 23 (4.39%) Incident Management
10 23 (4.39%) ITSM
11 22 (4.20%) ERP
12 21 (4.01%) Proactive Maintenance
12 21 (4.01%) Time Management
13 20 (3.82%) IT Asset Management
13 20 (3.82%) Service Management
14 19 (3.63%) Disaster Recovery
14 19 (3.63%) Project Delivery
Programming Languages
1 14 (2.67%) SQL
2 13 (2.48%) PowerShell
3 7 (1.34%) PL/SQL
3 7 (1.34%) VBScript
4 4 (0.76%) VBA
5 1 (0.19%) Bash
5 1 (0.19%) Java
5 1 (0.19%) Python
Qualifications
1 42 (8.02%) Degree
2 29 (5.53%) Security Cleared
3 25 (4.77%) A+ Certification
4 18 (3.44%) SC Cleared
5 16 (3.05%) Network+ Certification
6 15 (2.86%) Microsoft Certification
7 12 (2.29%) DBS Check
8 11 (2.10%) ITIL Certification
9 10 (1.91%) Microsoft Certified Professional
10 9 (1.72%) DV Cleared
10 9 (1.72%) ITIL Foundation Certificate
11 5 (0.95%) Azure Certification
11 5 (0.95%) CCNA
11 5 (0.95%) Cisco Certification
12 4 (0.76%) HNC
13 3 (0.57%) BPSS Clearance
14 1 (0.19%) ACSP
14 1 (0.19%) CompTIA Security+
Quality Assurance & Compliance
1 23 (4.39%) Cyber Essentials
2 15 (2.86%) SLA
3 6 (1.15%) GDPR
4 5 (0.95%) ISO/IEC 27001
5 4 (0.76%) Cyber Essentials PLUS
5 4 (0.76%) QA
6 1 (0.19%) ISO 22301
System Software
1 176 (33.59%) Active Directory
2 52 (9.92%) VMware Infrastructure
3 51 (9.73%) Hyper-V
4 11 (2.10%) VMware Workstation
5 6 (1.15%) vSphere
6 4 (0.76%) VMware ESXi
6 4 (0.76%) VMware NSX
7 3 (0.57%) Firmware
8 2 (0.38%) Virtual Desktop
8 2 (0.38%) XenDesktop
9 1 (0.19%) Docker
Systems Management
1 60 (11.45%) Microsoft Intune
2 25 (4.77%) SCCM
3 19 (3.63%) Autotask
4 7 (1.34%) Active Directory Federation Services
5 5 (0.95%) Ansible
6 4 (0.76%) WSUS
7 2 (0.38%) FortiGate
8 1 (0.19%) Jamf Pro
8 1 (0.19%) Podman
8 1 (0.19%) RSA Archer
8 1 (0.19%) Single Sign-On
Vendors
1 292 (55.73%) Microsoft
2 79 (15.08%) VMware
3 28 (5.34%) Citrix
4 22 (4.20%) Apple
5 18 (3.44%) Google
6 16 (3.05%) Veeam
7 11 (2.10%) ESET
8 10 (1.91%) Fortinet
9 9 (1.72%) Adobe
10 8 (1.53%) Fujitsu
10 8 (1.53%) Virgin Media
11 6 (1.15%) Facebook
11 6 (1.15%) Sage
12 5 (0.95%) Cisco
12 5 (0.95%) HubSpot
12 5 (0.95%) Ubiquiti
12 5 (0.95%) Zoho
13 4 (0.76%) Meraki
13 4 (0.76%) ServiceNow
13 4 (0.76%) Splunk