IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 5 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Jun 2026
Same period 2025 Same period 2024
Rank 56 70 60
Rank change year-on-year +14 -10 +55
Permanent jobs requiring an IT Support 613 378 620
As % of all permanent jobs in the North of England 3.09% 4.71% 3.35%
As % of the Job Titles category 3.29% 5.26% 3.52%
Number of salaries quoted 527 282 559
10th Percentile £25,500 £21,275 £20,000
25th Percentile £27,000 £24,000 £23,875
Median annual salary (50th Percentile) £30,000 £29,250 £28,000
Median % change year-on-year +2.56% +4.46% -
75th Percentile £36,375 £35,000 £33,750
90th Percentile £43,750 £40,875 £38,750
England median annual salary £31,500 £31,500 £29,000
% change year-on-year - +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,653 7,191 17,614
% of permanent jobs with a recognized job title 93.88% 89.66% 95.29%
Number of salaries quoted 13,147 3,611 13,741
10th Percentile £30,000 £26,250 £27,000
25th Percentile £40,000 £35,000 £36,000
Median annual salary (50th Percentile) £52,500 £50,055 £50,000
Median % change year-on-year +4.89% +0.11% -5.66%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £86,250 £84,250 £77,500
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -13.32%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 5 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 5 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +63 289 £30,000 +8.11% 44
Yorkshire -7 286 £30,000 +1.69% 21
North East -28 38 £29,250 -10.00% 14
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 5 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 318 (51.88%) Microsoft
2 295 (48.12%) Microsoft 365
3 265 (43.23%) Windows
4 203 (33.12%) Active Directory
5 192 (31.32%) Problem-Solving
6 143 (23.33%) Customer Service
7 138 (22.51%) Azure
8 130 (21.21%) Windows Server
9 95 (15.50%) DNS
10 91 (14.85%) DHCP
11 83 (13.54%) SharePoint
12 76 (12.40%) Microsoft Intune
13 73 (11.91%) ITIL
14 72 (11.75%) Microsoft Exchange
15 71 (11.58%) Firewall
16 69 (11.26%) Continuous Improvement
16 69 (11.26%) Windows 10
17 59 (9.62%) Microsoft Office
18 58 (9.46%) VMware
19 56 (9.14%) Entra ID
20 53 (8.65%) Cybersecurity
21 45 (7.34%) Degree
21 45 (7.34%) TCP/IP
22 42 (6.85%) VPN
23 41 (6.69%) WAN
24 39 (6.36%) LAN
24 39 (6.36%) Process Improvement
25 38 (6.20%) Service Delivery
26 37 (6.04%) Mentoring
26 37 (6.04%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (13.54%) SharePoint
2 72 (11.75%) Microsoft Exchange
Applications
1 59 (9.62%) Microsoft Office
2 9 (1.47%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 1 (0.16%) Dynamics CRM
1 1 (0.16%) NetSuite
Cloud Services
1 295 (48.12%) Microsoft 365
2 138 (22.51%) Azure
3 56 (9.14%) Entra ID
4 19 (3.10%) OneDrive
5 14 (2.28%) Power Platform
6 13 (2.12%) SaaS
7 12 (1.96%) AWS
8 11 (1.79%) Google Workspace
9 8 (1.31%) IaaS
10 7 (1.14%) Azure Sentinel
11 5 (0.82%) Cloud Computing
11 5 (0.82%) Intacct
11 5 (0.82%) Microsoft Copilot
11 5 (0.82%) PaaS
12 4 (0.65%) Viva Engage
13 2 (0.33%) Mimecast
14 1 (0.16%) ChatGPT
14 1 (0.16%) Power Automate
Communications & Networking
1 95 (15.50%) DNS
2 91 (14.85%) DHCP
3 71 (11.58%) Firewall
4 45 (7.34%) TCP/IP
5 42 (6.85%) VPN
6 41 (6.69%) WAN
7 39 (6.36%) LAN
8 36 (5.87%) Wi-Fi
9 35 (5.71%) VLAN
10 28 (4.57%) VoIP
11 16 (2.61%) Wireless
12 11 (1.79%) SD-WAN
13 9 (1.47%) WLAN
14 8 (1.31%) Network Security
15 6 (0.98%) Cisco IOS
15 6 (0.98%) IP Telephony
16 5 (0.82%) Remote Desktop
16 5 (0.82%) Structured Cabling
17 4 (0.65%) Ethernet
17 4 (0.65%) Software-Defined Networking
Database & Business Intelligence
1 14 (2.28%) SQL Server
2 11 (1.79%) PostgreSQL
3 9 (1.47%) Power BI
4 3 (0.49%) MySQL
5 2 (0.33%) Amazon RDS
6 1 (0.16%) Relational Database
Development Applications
1 7 (1.14%) JIRA
2 4 (0.65%) GitLab
General
1 207 (33.77%) Social Skills
2 63 (10.28%) Organisational Skills
3 47 (7.67%) Manufacturing
4 24 (3.92%) Analytical Skills
4 24 (3.92%) Retail
5 18 (2.94%) Advertising
6 16 (2.61%) Finance
7 14 (2.28%) Documentation Skills
7 14 (2.28%) Law
8 12 (1.96%) Aerospace
8 12 (1.96%) Inclusion and Diversity
9 10 (1.63%) Automotive
10 8 (1.31%) Multimedia
11 7 (1.14%) Marketing
12 5 (0.82%) Agriculture
12 5 (0.82%) Electronics
12 5 (0.82%) Public Sector
12 5 (0.82%) Social Housing
12 5 (0.82%) Telecoms
13 3 (0.49%) Legal
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
1 4 (0.65%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 115 (18.76%) Driving Licence
2 36 (5.87%) Onboarding
3 31 (5.06%) Self-Motivation
4 13 (2.12%) CCTV
5 11 (1.79%) Renewable Energy
6 10 (1.63%) Management Information System
7 6 (0.98%) Analytical Mindset
8 5 (0.82%) Data Centre
8 5 (0.82%) Security Posture
9 4 (0.65%) Enterprise Software
9 4 (0.65%) iPad
9 4 (0.65%) iPhone
9 4 (0.65%) Manufacturing Execution System
9 4 (0.65%) Operational Technology
9 4 (0.65%) PKI
10 3 (0.49%) FMCG
10 3 (0.49%) Housing Association
10 3 (0.49%) Hybrid Cloud
10 3 (0.49%) Replication
11 2 (0.33%) EPoS
Operating Systems
1 265 (43.23%) Windows
2 130 (21.21%) Windows Server
3 69 (11.26%) Windows 10
4 19 (3.10%) Windows Server 2019
5 18 (2.94%) Android
6 17 (2.77%) Mac OS
7 12 (1.96%) Windows Server 2016
8 11 (1.79%) Linux
9 10 (1.63%) Apple iOS
10 7 (1.14%) Windows 7
10 7 (1.14%) Windows 8
11 4 (0.65%) Windows Server 2012
12 2 (0.33%) Mac OS X
Processes & Methodologies
1 192 (31.32%) Problem-Solving
2 143 (23.33%) Customer Service
3 73 (11.91%) ITIL
4 69 (11.26%) Continuous Improvement
5 53 (8.65%) Cybersecurity
6 39 (6.36%) Process Improvement
7 38 (6.20%) Service Delivery
8 37 (6.04%) Mentoring
8 37 (6.04%) Remote Monitoring and Management
9 33 (5.38%) Disaster Recovery
9 33 (5.38%) ERP
10 28 (4.57%) Infrastructure Engineering
10 28 (4.57%) ITSM
10 28 (4.57%) Mobile Device Management
11 24 (3.92%) Service Management
12 23 (3.75%) Incident Management
12 23 (3.75%) Time Management
13 16 (2.61%) Asset Management
14 15 (2.45%) Proactive Maintenance
15 14 (2.28%) Project Delivery
Programming Languages
1 30 (4.89%) PowerShell
2 5 (0.82%) SQL
3 3 (0.49%) VBScript
Qualifications
1 45 (7.34%) Degree
2 29 (4.73%) Security Cleared
3 26 (4.24%) A+ Certification
4 24 (3.92%) Microsoft Certification
5 23 (3.75%) Network+ Certification
6 19 (3.10%) SC Cleared
7 10 (1.63%) Azure Certification
8 9 (1.47%) CCNA
8 9 (1.47%) Cisco Certification
8 9 (1.47%) DV Cleared
9 8 (1.31%) ITIL Foundation Certificate
10 5 (0.82%) DBS Check
10 5 (0.82%) Microsoft Certified Professional
11 4 (0.65%) HNC
12 3 (0.49%) ITIL Certification
13 2 (0.33%) Computer Science Degree
14 1 (0.16%) ACSP
14 1 (0.16%) BPSS Clearance
14 1 (0.16%) CCA
14 1 (0.16%) CompTIA Security+
Quality Assurance & Compliance
1 33 (5.38%) Cyber Essentials
2 11 (1.79%) SLA
3 8 (1.31%) Cyber Essentials PLUS
4 6 (0.98%) ISO/IEC 27001
5 5 (0.82%) GDPR
6 3 (0.49%) QA
7 1 (0.16%) ISO 22301
System Software
1 203 (33.12%) Active Directory
2 32 (5.22%) VMware Infrastructure
3 31 (5.06%) Hyper-V
4 7 (1.14%) VMware Workstation
5 4 (0.65%) Firmware
5 4 (0.65%) VMware ESXi
5 4 (0.65%) VMware NSX
5 4 (0.65%) vSphere
6 3 (0.49%) BitLocker
7 2 (0.33%) Terminal Services
Systems Management
1 76 (12.40%) Microsoft Intune
2 23 (3.75%) SCCM
3 19 (3.10%) Autotask
4 7 (1.14%) Active Directory Federation Services
5 6 (0.98%) WSUS
6 5 (0.82%) FortiGate
7 4 (0.65%) Ansible
8 3 (0.49%) Jamf Pro
9 1 (0.16%) Single Sign-On
Vendors
1 318 (51.88%) Microsoft
2 58 (9.46%) VMware
3 25 (4.08%) Cisco
4 21 (3.43%) Meraki
5 20 (3.26%) Apple
5 20 (3.26%) Citrix
6 11 (1.79%) Google
7 10 (1.63%) Veeam
8 9 (1.47%) Fortinet
9 8 (1.31%) Fujitsu
9 8 (1.31%) ServiceNow
9 8 (1.31%) Virgin Media
10 7 (1.14%) ESET
10 7 (1.14%) Freshdesk
11 6 (0.98%) Draytek
11 6 (0.98%) HubSpot
11 6 (0.98%) Sage
12 5 (0.82%) CheckPoint
12 5 (0.82%) SonicWALL
12 5 (0.82%) Sophos