IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 28 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 41 70 70
Rank change year-on-year +29 0 +42
Permanent jobs requiring an IT Support 513 271 442
As % of all permanent jobs in the North of England 3.87% 3.59% 3.48%
As % of the Job Titles category 4.31% 3.86% 3.64%
Number of salaries quoted 434 125 401
10th Percentile £25,250 £22,425 £22,489
25th Percentile £27,000 £25,750 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £28,500
Median % change year-on-year - +5.26% +9.62%
75th Percentile £36,538 £35,750 £33,750
90th Percentile £45,000 £43,750 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -1.07%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 11,903 7,012 12,128
% of permanent jobs with a recognized job title 89.85% 92.90% 95.47%
Number of salaries quoted 7,350 3,551 9,927
10th Percentile £28,250 £31,000 £27,000
25th Percentile £35,000 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £82,500 £83,750 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -10.57%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 28 February 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +71 253 £30,000 - 36
Yorkshire +4 239 £32,000 +6.67% 32
North East -7 21 £31,500 -10.00% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 28 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 287 (55.95%) Microsoft
2 276 (53.80%) Windows
3 254 (49.51%) Microsoft 365
4 181 (35.28%) Problem-Solving
5 173 (33.72%) Active Directory
6 146 (28.46%) Customer Service
7 119 (23.20%) Windows Server
8 118 (23.00%) Azure
9 97 (18.91%) ITIL
10 83 (16.18%) Microsoft Office
11 78 (15.20%) Windows 10
12 77 (15.01%) Firewall
13 75 (14.62%) VMware
14 74 (14.42%) Microsoft Exchange
15 73 (14.23%) DNS
16 69 (13.45%) DHCP
17 65 (12.67%) Continuous Improvement
18 58 (11.31%) Microsoft Intune
19 55 (10.72%) Entra ID
19 55 (10.72%) VPN
20 51 (9.94%) SharePoint
21 50 (9.75%) Hyper-V
21 50 (9.75%) Mentoring
22 49 (9.55%) VMware Infrastructure
23 47 (9.16%) TCP/IP
24 40 (7.80%) Degree
24 40 (7.80%) WAN
25 38 (7.41%) Process Improvement
26 37 (7.21%) Cybersecurity
27 35 (6.82%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 74 (14.42%) Microsoft Exchange
2 51 (9.94%) SharePoint
3 4 (0.78%) WordPress
4 1 (0.19%) CMS
4 1 (0.19%) IIS
4 1 (0.19%) Tomcat
Applications
1 83 (16.18%) Microsoft Office
2 17 (3.31%) Microsoft Excel
3 5 (0.97%) Microsoft PowerPoint
4 2 (0.39%) Acrobat
4 2 (0.39%) AutoCAD
5 1 (0.19%) MS Visio
Business Applications
1 1 (0.19%) NetSuite
Cloud Services
1 254 (49.51%) Microsoft 365
2 118 (23.00%) Azure
3 55 (10.72%) Entra ID
4 17 (3.31%) Google Workspace
5 14 (2.73%) OneDrive
6 12 (2.34%) SaaS
7 8 (1.56%) AWS
7 8 (1.56%) Azure Sentinel
8 6 (1.17%) Power Platform
9 5 (0.97%) Intacct
10 4 (0.78%) Cloud Computing
11 3 (0.58%) Dynamics 365
11 3 (0.58%) IaaS
11 3 (0.58%) Power Automate
12 2 (0.39%) Viva Engage
13 1 (0.19%) Microsoft Copilot
13 1 (0.19%) PaaS
Communications & Networking
1 77 (15.01%) Firewall
2 73 (14.23%) DNS
3 69 (13.45%) DHCP
4 55 (10.72%) VPN
5 47 (9.16%) TCP/IP
6 40 (7.80%) WAN
7 32 (6.24%) LAN
8 31 (6.04%) Wi-Fi
9 30 (5.85%) VLAN
10 13 (2.53%) SD-WAN
11 12 (2.34%) Network Security
12 10 (1.95%) VoIP
12 10 (1.95%) Wireless
13 6 (1.17%) Ethernet
14 5 (0.97%) SAN
15 4 (0.78%) Asterisk PBX
15 4 (0.78%) BGP
15 4 (0.78%) MPLS
15 4 (0.78%) VPLS
15 4 (0.78%) WLAN
Database & Business Intelligence
1 12 (2.34%) SQL Server
2 6 (1.17%) Power BI
3 5 (0.97%) PostgreSQL
4 3 (0.58%) MySQL
Development Applications
1 4 (0.78%) GitLab
2 2 (0.39%) JIRA
General
1 236 (46.00%) Social Skills
2 68 (13.26%) Organisational Skills
3 51 (9.94%) Manufacturing
4 23 (4.48%) Analytical Skills
5 19 (3.70%) Finance
6 16 (3.12%) Law
7 14 (2.73%) Retail
8 13 (2.53%) Documentation Skills
8 13 (2.53%) Inclusion and Diversity
9 11 (2.14%) Aerospace
10 10 (1.95%) Legal
11 8 (1.56%) Advertising
11 8 (1.56%) Multimedia
12 7 (1.36%) Pharmaceutical
13 6 (1.17%) Electronics
13 6 (1.17%) Public Sector
13 6 (1.17%) Telecoms
14 5 (0.97%) Agriculture
14 5 (0.97%) Marketing
14 5 (0.97%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.78%) HTML
1 4 (0.78%) OpenTelemetry
2 1 (0.19%) CSS
2 1 (0.19%) JSON
2 1 (0.19%) Software Packaging
2 1 (0.19%) XML
Miscellaneous
1 108 (21.05%) Driving Licence
2 32 (6.24%) Onboarding
3 17 (3.31%) Management Information System
4 16 (3.12%) Self-Motivation
5 14 (2.73%) Renewable Energy
6 11 (2.14%) Data Centre
7 8 (1.56%) NHS
8 7 (1.36%) Analytical Mindset
8 7 (1.36%) Replication
9 6 (1.17%) CCTV
9 6 (1.17%) Client/Server
9 6 (1.17%) EPoS
10 5 (0.97%) Mobile App
10 5 (0.97%) Video Conferencing
11 4 (0.78%) Life Science
11 4 (0.78%) PKI
12 3 (0.58%) iPad
12 3 (0.58%) iPhone
13 2 (0.39%) Security Posture
14 1 (0.19%) Educational Technology
Operating Systems
1 276 (53.80%) Windows
2 119 (23.20%) Windows Server
3 78 (15.20%) Windows 10
4 32 (6.24%) Android
5 23 (4.48%) Mac OS
6 15 (2.92%) Apple iOS
7 12 (2.34%) Linux
8 10 (1.95%) Windows 7
8 10 (1.95%) Windows 8
9 8 (1.56%) Windows Server 2016
10 7 (1.36%) Windows Server 2019
11 5 (0.97%) Unix
12 4 (0.78%) Mac OS X
12 4 (0.78%) Windows Server 2012
13 1 (0.19%) Red Hat Enterprise Linux
13 1 (0.19%) Solaris
Processes & Methodologies
1 181 (35.28%) Problem-Solving
2 146 (28.46%) Customer Service
3 97 (18.91%) ITIL
4 65 (12.67%) Continuous Improvement
5 50 (9.75%) Mentoring
6 38 (7.41%) Process Improvement
7 37 (7.21%) Cybersecurity
8 35 (6.82%) Remote Monitoring and Management
9 33 (6.43%) Service Delivery
10 25 (4.87%) ITSM
11 23 (4.48%) Mobile Device Management
12 22 (4.29%) Asset Management
12 22 (4.29%) ERP
12 22 (4.29%) Incident Management
13 21 (4.09%) Time Management
14 20 (3.90%) Proactive Maintenance
14 20 (3.90%) Service Management
15 19 (3.70%) IT Asset Management
15 19 (3.70%) Project Delivery
16 17 (3.31%) Disaster Recovery
Programming Languages
1 14 (2.73%) SQL
2 13 (2.53%) PowerShell
3 7 (1.36%) PL/SQL
3 7 (1.36%) VBScript
4 4 (0.78%) VBA
5 1 (0.19%) Bash
5 1 (0.19%) Java
5 1 (0.19%) Python
Qualifications
1 40 (7.80%) Degree
2 29 (5.65%) Security Cleared
3 25 (4.87%) A+ Certification
4 18 (3.51%) SC Cleared
5 15 (2.92%) Network+ Certification
6 14 (2.73%) Microsoft Certification
7 12 (2.34%) DBS Check
8 11 (2.14%) ITIL Certification
9 10 (1.95%) Microsoft Certified Professional
10 9 (1.75%) DV Cleared
10 9 (1.75%) ITIL Foundation Certificate
11 5 (0.97%) Azure Certification
11 5 (0.97%) CCNA
11 5 (0.97%) Cisco Certification
12 4 (0.78%) HNC
13 3 (0.58%) BPSS Clearance
14 1 (0.19%) ACSP
14 1 (0.19%) CompTIA Security+
Quality Assurance & Compliance
1 23 (4.48%) Cyber Essentials
2 17 (3.31%) SLA
3 6 (1.17%) GDPR
4 5 (0.97%) ISO/IEC 27001
5 4 (0.78%) Cyber Essentials PLUS
5 4 (0.78%) QA
6 1 (0.19%) ISO 22301
System Software
1 173 (33.72%) Active Directory
2 50 (9.75%) Hyper-V
3 49 (9.55%) VMware Infrastructure
4 10 (1.95%) VMware Workstation
5 6 (1.17%) vSphere
6 4 (0.78%) VMware ESXi
6 4 (0.78%) VMware NSX
7 3 (0.58%) Firmware
8 2 (0.39%) Virtual Desktop
8 2 (0.39%) XenDesktop
9 1 (0.19%) Docker
Systems Management
1 58 (11.31%) Microsoft Intune
2 24 (4.68%) SCCM
3 17 (3.31%) Autotask
4 7 (1.36%) Active Directory Federation Services
5 5 (0.97%) Ansible
6 4 (0.78%) WSUS
7 1 (0.19%) FortiGate
7 1 (0.19%) Jamf Pro
7 1 (0.19%) Podman
7 1 (0.19%) RSA Archer
7 1 (0.19%) Single Sign-On
Vendors
1 287 (55.95%) Microsoft
2 75 (14.62%) VMware
3 27 (5.26%) Citrix
4 21 (4.09%) Apple
5 17 (3.31%) Google
6 16 (3.12%) Veeam
7 10 (1.95%) ESET
7 10 (1.95%) Fortinet
8 9 (1.75%) Adobe
9 8 (1.56%) Fujitsu
9 8 (1.56%) Virgin Media
10 6 (1.17%) Facebook
10 6 (1.17%) Sage
11 5 (0.97%) Cisco
11 5 (0.97%) HubSpot
11 5 (0.97%) Ubiquiti
11 5 (0.97%) Zoho
12 4 (0.78%) Meraki
12 4 (0.78%) ServiceNow
12 4 (0.78%) Splunk