IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 18 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 81 69 169
Rank change year-on-year -12 +100 +17
Permanent jobs requiring an IT Support 350 377 153
As % of all permanent jobs advertised in the North of England 3.72% 2.68% 1.73%
As % of the Job Titles category 4.28% 2.82% 1.85%
Number of salaries quoted 335 289 132
10th Percentile £22,700 £14,000 £22,790
25th Percentile £25,000 £18,000 £25,500
Median annual salary (50th Percentile) £31,000 £27,000 £30,000
Median % change year-on-year +14.81% -10.00% +9.09%
75th Percentile £35,000 £34,500 £34,500
90th Percentile £41,000 £40,000 £40,000
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,184 13,389 8,259
% of permanent jobs with a recognized job title 86.99% 95.01% 93.22%
Number of salaries quoted 4,382 7,970 6,278
10th Percentile £26,000 £29,500 £30,000
25th Percentile £32,250 £38,750 £40,000
Median annual salary (50th Percentile) £47,500 £50,000 £53,000
Median % change year-on-year -5.00% -5.66% +1.92%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £80,000 £78,000 £82,500
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 18 September 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +14 176 £31,000 +24.00% 31
North West -21 153 £27,500 -0.90% 49
North East -3 21 £31,000 +40.91% 14
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 18 September 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 181 (51.71%) Windows
2 179 (51.14%) Social Skills
3 169 (48.29%) Microsoft 365
4 163 (46.57%) Microsoft
5 98 (28.00%) Problem-Solving
6 89 (25.43%) Active Directory
7 75 (21.43%) Customer Service
8 63 (18.00%) Microsoft Intune
9 62 (17.71%) ITIL
10 61 (17.43%) Windows Server
11 59 (16.86%) Organisational Skills
12 55 (15.71%) Azure
13 50 (14.29%) Microsoft Office
14 48 (13.71%) Windows 10
15 44 (12.57%) Cisco
16 41 (11.71%) Android
17 39 (11.14%) EPoS
18 36 (10.29%) Onboarding
19 34 (9.71%) Pharmaceutical
20 33 (9.43%) CRM
21 32 (9.14%) Microsoft Exchange
21 32 (9.14%) Firewall
21 32 (9.14%) Retail
22 30 (8.57%) Manufacturing
22 30 (8.57%) User Experience
22 30 (8.57%) Self-Motivation
23 29 (8.29%) VMware
24 28 (8.00%) Process Improvement
25 27 (7.71%) Cisco IOS
25 27 (7.71%) SharePoint

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (9.14%) Microsoft Exchange
2 27 (7.71%) SharePoint
3 5 (1.43%) WordPress
4 3 (0.86%) Apache
Applications
1 50 (14.29%) Microsoft Office
2 8 (2.29%) Microsoft Excel
3 3 (0.86%) Microsoft PowerPoint
4 1 (0.29%) Acrobat
Business Applications
1 1 (0.29%) Sage 50
Cloud Services
1 169 (48.29%) Microsoft 365
2 55 (15.71%) Azure
3 18 (5.14%) Entra ID
4 17 (4.86%) SaaS
5 11 (3.14%) AWS
6 9 (2.57%) OneDrive
7 5 (1.43%) Cloud Computing
7 5 (1.43%) Dynamics 365
7 5 (1.43%) Power Automate
7 5 (1.43%) Power Platform
8 2 (0.57%) Microsoft Copilot
9 1 (0.29%) Google Workspace
Communications & Networking
1 32 (9.14%) Firewall
2 27 (7.71%) Cisco IOS
3 25 (7.14%) DHCP
3 25 (7.14%) DNS
4 24 (6.86%) VLAN
5 15 (4.29%) Wi-Fi
6 14 (4.00%) VoIP
6 14 (4.00%) VPN
6 14 (4.00%) Wireless
7 10 (2.86%) TCP/IP
8 9 (2.57%) SAN
9 8 (2.29%) LAN
9 8 (2.29%) WAN
10 7 (2.00%) Remote Desktop
11 6 (1.71%) WPA
12 2 (0.57%) IPv4
12 2 (0.57%) IPv6
13 1 (0.29%) WebEx
Database & Business Intelligence
1 21 (6.00%) SQL Server
2 5 (1.43%) Power BI
3 3 (0.86%) MySQL
General
1 179 (51.14%) Social Skills
2 59 (16.86%) Organisational Skills
3 34 (9.71%) Pharmaceutical
4 32 (9.14%) Retail
5 30 (8.57%) Manufacturing
6 25 (7.14%) Law
7 20 (5.71%) Analytical Skills
8 12 (3.43%) Finance
9 9 (2.57%) Legal
10 6 (1.71%) Automotive
10 6 (1.71%) Public Sector
11 4 (1.14%) Documentation Skills
11 4 (1.14%) Inclusion and Diversity
11 4 (1.14%) Telecoms
12 2 (0.57%) Banking
13 1 (0.29%) French Language
Libraries, Frameworks & Software Standards
1 6 (1.71%) .NET
2 5 (1.43%) HTML
Miscellaneous
1 39 (11.14%) EPoS
2 36 (10.29%) Onboarding
3 30 (8.57%) Self-Motivation
4 22 (6.29%) Driving Licence
5 11 (3.14%) Mobile App
6 10 (2.86%) CCTV
7 8 (2.29%) FMCG
8 6 (1.71%) Clustering
8 6 (1.71%) Life Science
9 5 (1.43%) Enterprise Software
9 5 (1.43%) LIMS
9 5 (1.43%) Public Cloud
9 5 (1.43%) SCADA
9 5 (1.43%) Video Conferencing
10 3 (0.86%) Blackberry
10 3 (0.86%) Enterprise Storage
11 2 (0.57%) Client/Server
11 2 (0.57%) NHS
11 2 (0.57%) PACS
12 1 (0.29%) Educational Technology
Operating Systems
1 181 (51.71%) Windows
2 61 (17.43%) Windows Server
3 48 (13.71%) Windows 10
4 41 (11.71%) Android
5 11 (3.14%) Linux
6 10 (2.86%) Mac OS X
7 8 (2.29%) Windows Server 2019
8 7 (2.00%) Apple iOS
8 7 (2.00%) Windows Server 2016
9 6 (1.71%) Mac OS
10 5 (1.43%) Windows Server 2012
Processes & Methodologies
1 98 (28.00%) Problem-Solving
2 75 (21.43%) Customer Service
3 62 (17.71%) ITIL
4 33 (9.43%) CRM
5 30 (8.57%) User Experience
6 28 (8.00%) Process Improvement
7 26 (7.43%) Continuous Improvement
8 25 (7.14%) ITSM
9 22 (6.29%) Mathematics
9 22 (6.29%) Service Delivery
10 21 (6.00%) Cybersecurity
10 21 (6.00%) Time Management
11 20 (5.71%) ERP
12 18 (5.14%) Service Management
13 17 (4.86%) Migration
14 16 (4.57%) Customer-Centricity
15 14 (4.00%) Data Privacy
16 13 (3.71%) Incident Management
17 11 (3.14%) Business Intelligence
17 11 (3.14%) Software Testing
Programming Languages
1 23 (6.57%) SQL
2 9 (2.57%) JavaScript
3 7 (2.00%) PowerShell
4 6 (1.71%) C#
4 6 (1.71%) VB.NET
5 5 (1.43%) VB
5 5 (1.43%) VBA
6 4 (1.14%) Python
7 3 (0.86%) PHP
Qualifications
1 23 (6.57%) Microsoft Certification
2 17 (4.86%) Degree
3 15 (4.29%) A+ Certification
4 9 (2.57%) Cisco Certification
4 9 (2.57%) Network+ Certification
5 8 (2.29%) ITIL Foundation Certificate
6 7 (2.00%) CCNA
6 7 (2.00%) MCSA
7 6 (1.71%) DBS Check
8 4 (1.14%) ITIL Certification
8 4 (1.14%) SC Cleared
8 4 (1.14%) Security Cleared
9 2 (0.57%) CCNP
10 1 (0.29%) MCSE
Quality Assurance & Compliance
1 9 (2.57%) SLA
2 8 (2.29%) GDPR
3 5 (1.43%) 21 CFR Part 11
3 5 (1.43%) Cyber Essentials
3 5 (1.43%) Cyber Essentials PLUS
3 5 (1.43%) GxP
System Software
1 89 (25.43%) Active Directory
2 17 (4.86%) VMware Infrastructure
3 15 (4.29%) Hyper-V
4 6 (1.71%) VMware ESXi
5 1 (0.29%) Virtual Desktop
5 1 (0.29%) vSphere
5 1 (0.29%) XenDesktop
Systems Management
1 63 (18.00%) Microsoft Intune
2 6 (1.71%) SCCM
3 3 (0.86%) Autotask
4 1 (0.29%) AirWatch
Vendors
1 163 (46.57%) Microsoft
2 44 (12.57%) Cisco
3 29 (8.29%) VMware
4 19 (5.43%) Veeam
5 11 (3.14%) Zoho
6 9 (2.57%) Sophos
7 8 (2.29%) Salesforce
8 7 (2.00%) Dell
8 7 (2.00%) Google
8 7 (2.00%) HP
8 7 (2.00%) SonicWALL
9 6 (1.71%) ServiceNow
9 6 (1.71%) Supermicro
10 5 (1.43%) Datto
10 5 (1.43%) Logitech
10 5 (1.43%) MobileIron
10 5 (1.43%) Ubiquiti
11 4 (1.14%) Citrix
11 4 (1.14%) ESET
11 4 (1.14%) Sage