IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 27 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Oct 2025
Same period 2024 Same period 2023
Rank 73 76 126
Rank change year-on-year +3 +50 +66
Permanent jobs requiring an IT Support 352 328 183
As % of all permanent jobs in the North of England 3.84% 2.62% 2.27%
As % of the Job Titles category 4.33% 2.76% 2.35%
Number of salaries quoted 327 232 162
10th Percentile £23,250 £14,000 £22,811
25th Percentile £26,000 £18,000 £26,250
Median annual salary (50th Percentile) £31,000 £27,500 £30,000
Median % change year-on-year +12.73% -8.33% +13.21%
75th Percentile £34,500 £35,000 £35,250
90th Percentile £41,500 £40,000 £41,450
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,123 11,883 7,795
% of permanent jobs with a recognized job title 88.61% 95.03% 96.86%
Number of salaries quoted 4,560 6,332 5,919
10th Percentile £26,000 £30,000 £29,750
25th Percentile £31,250 £40,000 £40,000
Median annual salary (50th Percentile) £46,500 £50,000 £54,000
Median % change year-on-year -7.00% -7.41% +2.86%
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £80,000 £82,500
England median annual salary £53,000 £57,500 £60,000
% change year-on-year -7.83% -4.17% -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 27 October 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 27 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +3 172 £29,000 +3.57% 52
Yorkshire +15 156 £32,000 +28.00% 42
North East -14 24 £31,500 +36.96% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 27 October 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 190 (53.98%) Windows
2 178 (50.57%) Microsoft 365
3 176 (50.00%) Microsoft
4 109 (30.97%) Active Directory
5 104 (29.55%) Problem-Solving
6 87 (24.72%) Customer Service
7 70 (19.89%) Azure
7 70 (19.89%) ITIL
8 67 (19.03%) Windows Server
9 56 (15.91%) Microsoft Office
10 54 (15.34%) Windows 10
11 50 (14.20%) Microsoft Intune
12 47 (13.35%) VMware
13 42 (11.93%) Firewall
13 42 (11.93%) Microsoft Exchange
14 36 (10.23%) Continuous Improvement
15 35 (9.94%) VMware Infrastructure
16 32 (9.09%) DNS
17 29 (8.24%) Entra ID
18 28 (7.95%) DHCP
18 28 (7.95%) SQL
18 28 (7.95%) Veeam
19 27 (7.67%) Hyper-V
20 26 (7.39%) Android
20 26 (7.39%) Cisco
20 26 (7.39%) ERP
20 26 (7.39%) ITSM
20 26 (7.39%) Process Improvement
20 26 (7.39%) Service Delivery
20 26 (7.39%) SharePoint

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 42 (11.93%) Microsoft Exchange
2 26 (7.39%) SharePoint
3 6 (1.70%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 56 (15.91%) Microsoft Office
2 16 (4.55%) Microsoft Excel
3 7 (1.99%) Microsoft PowerPoint
4 1 (0.28%) Acrobat
4 1 (0.28%) MS Visio
Cloud Services
1 178 (50.57%) Microsoft 365
2 70 (19.89%) Azure
3 29 (8.24%) Entra ID
4 10 (2.84%) SaaS
5 6 (1.70%) OneDrive
5 6 (1.70%) Power Platform
6 5 (1.42%) Cloud Computing
6 5 (1.42%) Dynamics 365
6 5 (1.42%) Power Automate
7 4 (1.14%) Google Workspace
8 3 (0.85%) AWS
Communications & Networking
1 42 (11.93%) Firewall
2 32 (9.09%) DNS
3 28 (7.95%) DHCP
4 25 (7.10%) VLAN
5 24 (6.82%) VPN
6 20 (5.68%) Wi-Fi
7 18 (5.11%) TCP/IP
7 18 (5.11%) WAN
8 17 (4.83%) LAN
9 10 (2.84%) Cisco IOS
9 10 (2.84%) VoIP
9 10 (2.84%) Wireless
10 9 (2.56%) SAN
11 8 (2.27%) Remote Desktop
12 6 (1.70%) Network Security
12 6 (1.70%) WPA
13 2 (0.57%) IPv4
13 2 (0.57%) IPv6
14 1 (0.28%) SD-WAN
14 1 (0.28%) WebEx
Database & Business Intelligence
1 14 (3.98%) SQL Server
2 6 (1.70%) Power BI
General
1 191 (54.26%) Social Skills
2 47 (13.35%) Organisational Skills
3 35 (9.94%) Pharmaceutical
4 32 (9.09%) Manufacturing
5 24 (6.82%) Retail
6 21 (5.97%) Law
7 15 (4.26%) Analytical Skills
8 13 (3.69%) Legal
9 11 (3.13%) Finance
10 6 (1.70%) Automotive
10 6 (1.70%) Public Sector
11 5 (1.42%) German Language
12 4 (1.14%) Documentation Skills
12 4 (1.14%) Inclusion and Diversity
13 1 (0.28%) Aerospace
13 1 (0.28%) Banking
13 1 (0.28%) French Language
Libraries, Frameworks & Software Standards
1 6 (1.70%) .NET
1 6 (1.70%) HTML
2 1 (0.28%) CSS
2 1 (0.28%) JSON
2 1 (0.28%) XML
Miscellaneous
1 47 (13.35%) Driving Licence
2 35 (9.94%) EPoS
3 31 (8.81%) Onboarding
4 13 (3.69%) Self-Motivation
5 10 (2.84%) CCTV
6 7 (1.99%) Data Centre
6 7 (1.99%) Life Science
7 6 (1.70%) Client/Server
7 6 (1.70%) Clustering
7 6 (1.70%) FMCG
7 6 (1.70%) NHS
8 5 (1.42%) Enterprise Software
8 5 (1.42%) LIMS
8 5 (1.42%) Public Cloud
8 5 (1.42%) SCADA
8 5 (1.42%) Video Conferencing
9 4 (1.14%) Management Information System
9 4 (1.14%) Replication
10 3 (0.85%) Enterprise Storage
10 3 (0.85%) Mobile App
Operating Systems
1 190 (53.98%) Windows
2 67 (19.03%) Windows Server
3 54 (15.34%) Windows 10
4 26 (7.39%) Android
5 12 (3.41%) Mac OS
6 9 (2.56%) Apple iOS
7 7 (1.99%) Windows Server 2016
8 6 (1.70%) Linux
8 6 (1.70%) Mac OS X
8 6 (1.70%) Windows Server 2019
9 5 (1.42%) Windows Server 2012
10 2 (0.57%) Windows 7
10 2 (0.57%) Windows 8
Processes & Methodologies
1 104 (29.55%) Problem-Solving
2 87 (24.72%) Customer Service
3 70 (19.89%) ITIL
4 36 (10.23%) Continuous Improvement
5 26 (7.39%) ERP
5 26 (7.39%) ITSM
5 26 (7.39%) Process Improvement
5 26 (7.39%) Service Delivery
5 26 (7.39%) User Experience
6 22 (6.25%) Service Management
7 21 (5.97%) CRM
8 19 (5.40%) Mentoring
9 18 (5.11%) Cybersecurity
10 17 (4.83%) Customer-Centricity
11 16 (4.55%) Time Management
12 14 (3.98%) Mathematics
12 14 (3.98%) Project Delivery
13 12 (3.41%) Asset Management
13 12 (3.41%) Incident Management
14 11 (3.13%) Patch Management
Programming Languages
1 28 (7.95%) SQL
2 9 (2.56%) VBA
3 6 (1.70%) C#
3 6 (1.70%) JavaScript
3 6 (1.70%) PL/SQL
3 6 (1.70%) PowerShell
3 6 (1.70%) VB.NET
3 6 (1.70%) VBScript
4 5 (1.42%) VB
5 1 (0.28%) Java
Qualifications
1 20 (5.68%) Microsoft Certification
2 16 (4.55%) A+ Certification
3 15 (4.26%) Degree
4 11 (3.13%) DBS Check
4 11 (3.13%) ITIL Foundation Certificate
5 10 (2.84%) MCP
6 9 (2.56%) ITIL Certification
7 6 (1.70%) CCNA
7 6 (1.70%) Cisco Certification
7 6 (1.70%) Network+ Certification
8 5 (1.42%) MCSA
9 4 (1.14%) SC Cleared
9 4 (1.14%) Security Cleared
10 1 (0.28%) BPSS Clearance
Quality Assurance & Compliance
1 14 (3.98%) SLA
2 11 (3.13%) Cyber Essentials
3 8 (2.27%) GDPR
4 5 (1.42%) 21 CFR Part 11
4 5 (1.42%) Cyber Essentials PLUS
4 5 (1.42%) GxP
5 1 (0.28%) ISO/IEC 27001
System Software
1 109 (30.97%) Active Directory
2 35 (9.94%) VMware Infrastructure
3 27 (7.67%) Hyper-V
4 5 (1.42%) VMware ESXi
5 3 (0.85%) Firmware
6 2 (0.57%) VMware Workstation
7 1 (0.28%) Virtual Desktop
7 1 (0.28%) vSphere
7 1 (0.28%) XenDesktop
Systems Management
1 50 (14.20%) Microsoft Intune
2 11 (3.13%) SCCM
3 2 (0.57%) Autotask
4 1 (0.28%) RSA Archer
Vendors
1 176 (50.00%) Microsoft
2 47 (13.35%) VMware
3 28 (7.95%) Veeam
4 26 (7.39%) Cisco
5 9 (2.56%) Adobe
5 9 (2.56%) Sophos
6 8 (2.27%) Citrix
7 7 (1.99%) Dell
7 7 (1.99%) HP
8 6 (1.70%) Apple
8 6 (1.70%) ESET
8 6 (1.70%) Salesforce
8 6 (1.70%) SonicWALL
8 6 (1.70%) Supermicro
9 5 (1.42%) Datto
9 5 (1.42%) Logitech
9 5 (1.42%) MobileIron
9 5 (1.42%) Ubiquiti
10 4 (1.14%) Google
10 4 (1.14%) ServiceNow