IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 2 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 45 77 71
Rank change year-on-year +32 -6 +40
Permanent jobs requiring an IT Support 459 265 414
As % of all permanent jobs in the North of England 3.90% 3.11% 3.45%
As % of the Job Titles category 4.38% 3.32% 3.61%
Number of salaries quoted 396 97 381
10th Percentile £25,250 £24,500 £21,500
25th Percentile £26,750 £27,000 £25,000
Median annual salary (50th Percentile) £30,000 £30,500 £29,000
Median % change year-on-year -1.64% +5.17% +7.41%
75th Percentile £35,000 £36,500 £33,750
90th Percentile £45,000 £43,750 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,478 7,970 11,473
% of permanent jobs with a recognized job title 89.01% 93.39% 95.56%
Number of salaries quoted 6,265 3,791 9,467
10th Percentile £28,250 £31,250 £27,000
25th Percentile £35,000 £40,050 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,640 £68,750 £65,000
90th Percentile £81,250 £82,500 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 2 February 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 2 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +88 235 £30,000 -3.23% 40
Yorkshire +2 203 £31,000 +3.33% 42
North East +2 21 £31,250 -10.71% 13
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 2 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 250 (54.47%) Windows
2 240 (52.29%) Microsoft
3 221 (48.15%) Microsoft 365
4 157 (34.20%) Problem-Solving
5 152 (33.12%) Active Directory
6 125 (27.23%) Customer Service
7 110 (23.97%) Windows Server
8 100 (21.79%) Azure
9 97 (21.13%) ITIL
10 74 (16.12%) Firewall
11 71 (15.47%) Windows 10
12 69 (15.03%) Microsoft Office
13 67 (14.60%) Microsoft Exchange
14 66 (14.38%) VMware
15 59 (12.85%) DNS
16 56 (12.20%) VPN
17 55 (11.98%) Continuous Improvement
17 55 (11.98%) DHCP
18 51 (11.11%) Entra ID
19 48 (10.46%) Hyper-V
20 46 (10.02%) Mentoring
20 46 (10.02%) Microsoft Intune
20 46 (10.02%) SharePoint
20 46 (10.02%) VMware Infrastructure
21 38 (8.28%) WAN
22 37 (8.06%) TCP/IP
23 36 (7.84%) Cybersecurity
24 34 (7.41%) VLAN
25 33 (7.19%) LAN
25 33 (7.19%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 67 (14.60%) Microsoft Exchange
2 46 (10.02%) SharePoint
3 6 (1.31%) WordPress
4 1 (0.22%) CMS
4 1 (0.22%) IIS
4 1 (0.22%) Tomcat
Applications
1 69 (15.03%) Microsoft Office
2 14 (3.05%) Microsoft Excel
3 5 (1.09%) Microsoft PowerPoint
4 2 (0.44%) Acrobat
4 2 (0.44%) AutoCAD
5 1 (0.22%) MS Visio
Cloud Services
1 221 (48.15%) Microsoft 365
2 100 (21.79%) Azure
3 51 (11.11%) Entra ID
4 14 (3.05%) Google Workspace
4 14 (3.05%) OneDrive
5 9 (1.96%) SaaS
6 8 (1.74%) AWS
7 7 (1.53%) Azure Sentinel
8 6 (1.31%) Power Platform
9 5 (1.09%) Cloud Computing
9 5 (1.09%) Dynamics 365
9 5 (1.09%) Power Automate
10 3 (0.65%) Intacct
11 2 (0.44%) Viva Engage
Communications & Networking
1 74 (16.12%) Firewall
2 59 (12.85%) DNS
3 56 (12.20%) VPN
4 55 (11.98%) DHCP
5 38 (8.28%) WAN
6 37 (8.06%) TCP/IP
7 34 (7.41%) VLAN
8 33 (7.19%) LAN
9 27 (5.88%) Wi-Fi
10 13 (2.83%) Wireless
11 11 (2.40%) Network Security
12 9 (1.96%) SAN
12 9 (1.96%) SD-WAN
12 9 (1.96%) VoIP
13 6 (1.31%) Ethernet
14 4 (0.87%) WLAN
15 3 (0.65%) BGP
15 3 (0.65%) Cisco IOS
15 3 (0.65%) MPLS
15 3 (0.65%) VPLS
Database & Business Intelligence
1 10 (2.18%) SQL Server
2 6 (1.31%) Power BI
3 3 (0.65%) MySQL
3 3 (0.65%) PostgreSQL
Development Applications
1 3 (0.65%) GitLab
General
1 221 (48.15%) Social Skills
2 55 (11.98%) Organisational Skills
3 49 (10.68%) Manufacturing
4 23 (5.01%) Analytical Skills
5 21 (4.58%) Finance
6 15 (3.27%) Law
7 14 (3.05%) Legal
8 12 (2.61%) Retail
9 11 (2.40%) Aerospace
9 11 (2.40%) Documentation Skills
9 11 (2.40%) Inclusion and Diversity
9 11 (2.40%) Pharmaceutical
10 8 (1.74%) Multimedia
11 6 (1.31%) Public Sector
12 5 (1.09%) Advertising
12 5 (1.09%) German Language
12 5 (1.09%) Marketing
13 4 (0.87%) Electronics
14 3 (0.65%) Automotive
14 3 (0.65%) Social Housing
Libraries, Frameworks & Software Standards
1 6 (1.31%) HTML
2 3 (0.65%) OpenTelemetry
3 1 (0.22%) CSS
3 1 (0.22%) JSON
3 1 (0.22%) Software Packaging
3 1 (0.22%) XML
Miscellaneous
1 95 (20.70%) Driving Licence
2 30 (6.54%) Onboarding
3 17 (3.70%) Management Information System
4 15 (3.27%) Self-Motivation
5 11 (2.40%) Data Centre
6 10 (2.18%) Renewable Energy
7 8 (1.74%) EPoS
7 8 (1.74%) NHS
8 7 (1.53%) Analytical Mindset
8 7 (1.53%) Replication
8 7 (1.53%) Video Conferencing
9 6 (1.31%) Client/Server
10 5 (1.09%) Mobile App
11 4 (0.87%) Life Science
12 3 (0.65%) Enterprise Storage
12 3 (0.65%) iPad
12 3 (0.65%) iPhone
12 3 (0.65%) PKI
13 2 (0.44%) LIMS
13 2 (0.44%) SCADA
Operating Systems
1 250 (54.47%) Windows
2 110 (23.97%) Windows Server
3 71 (15.47%) Windows 10
4 31 (6.75%) Android
5 21 (4.58%) Mac OS
6 16 (3.49%) Apple iOS
7 12 (2.61%) Linux
8 9 (1.96%) Windows Server 2016
9 7 (1.53%) Windows 7
9 7 (1.53%) Windows 8
9 7 (1.53%) Windows Server 2019
10 6 (1.31%) Mac OS X
11 5 (1.09%) Unix
12 4 (0.87%) Windows Server 2012
13 1 (0.22%) Red Hat Enterprise Linux
13 1 (0.22%) Solaris
Processes & Methodologies
1 157 (34.20%) Problem-Solving
2 125 (27.23%) Customer Service
3 97 (21.13%) ITIL
4 55 (11.98%) Continuous Improvement
5 46 (10.02%) Mentoring
6 36 (7.84%) Cybersecurity
7 33 (7.19%) Service Delivery
8 31 (6.75%) Process Improvement
9 29 (6.32%) ITSM
10 26 (5.66%) Remote Monitoring and Management
11 24 (5.23%) Service Management
12 19 (4.14%) Asset Management
12 19 (4.14%) Project Delivery
12 19 (4.14%) User Experience
13 17 (3.70%) Mobile Device Management
13 17 (3.70%) Time Management
14 16 (3.49%) Incident Management
14 16 (3.49%) IT Asset Management
14 16 (3.49%) Proactive Maintenance
15 15 (3.27%) Disaster Recovery
Programming Languages
1 14 (3.05%) SQL
2 9 (1.96%) PowerShell
3 7 (1.53%) PL/SQL
3 7 (1.53%) VBScript
4 4 (0.87%) VBA
5 1 (0.22%) Bash
5 1 (0.22%) Java
5 1 (0.22%) Python
Qualifications
1 32 (6.97%) Degree
2 24 (5.23%) A+ Certification
3 23 (5.01%) Security Cleared
4 15 (3.27%) Network+ Certification
4 15 (3.27%) SC Cleared
5 14 (3.05%) Microsoft Certification
6 13 (2.83%) ITIL Foundation Certificate
7 12 (2.61%) DBS Check
8 11 (2.40%) ITIL Certification
9 10 (2.18%) Microsoft Certified Professional
10 6 (1.31%) CCNA
10 6 (1.31%) Cisco Certification
10 6 (1.31%) DV Cleared
11 3 (0.65%) Azure Certification
11 3 (0.65%) BPSS Clearance
12 2 (0.44%) HNC
12 2 (0.44%) MCSA
Quality Assurance & Compliance
1 21 (4.58%) Cyber Essentials
2 18 (3.92%) SLA
3 6 (1.31%) GDPR
4 5 (1.09%) Cyber Essentials PLUS
5 4 (0.87%) ISO/IEC 27001
5 4 (0.87%) QA
6 2 (0.44%) 21 CFR Part 11
6 2 (0.44%) GxP
System Software
1 152 (33.12%) Active Directory
2 48 (10.46%) Hyper-V
3 46 (10.02%) VMware Infrastructure
4 7 (1.53%) VMware Workstation
5 5 (1.09%) vSphere
6 3 (0.65%) Firmware
6 3 (0.65%) VMware ESXi
6 3 (0.65%) VMware NSX
7 2 (0.44%) Virtual Desktop
7 2 (0.44%) XenDesktop
8 1 (0.22%) Docker
Systems Management
1 46 (10.02%) Microsoft Intune
2 18 (3.92%) SCCM
3 10 (2.18%) Autotask
4 6 (1.31%) Active Directory Federation Services
5 4 (0.87%) Ansible
6 3 (0.65%) WSUS
7 1 (0.22%) Podman
7 1 (0.22%) RSA Archer
7 1 (0.22%) Single Sign-On
Vendors
1 240 (52.29%) Microsoft
2 66 (14.38%) VMware
3 21 (4.58%) Citrix
4 16 (3.49%) Apple
4 16 (3.49%) Veeam
5 14 (3.05%) Google
6 10 (2.18%) Fortinet
7 9 (1.96%) Adobe
8 8 (1.74%) Fujitsu
8 8 (1.74%) Virgin Media
9 7 (1.53%) Cisco
9 7 (1.53%) ESET
10 6 (1.31%) Facebook
10 6 (1.31%) Sage
11 5 (1.09%) Zoho
12 4 (0.87%) ServiceNow
13 3 (0.65%) Dell
13 3 (0.65%) HubSpot
13 3 (0.65%) Salesforce
13 3 (0.65%) Splunk