IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Sep 2026
Same period 2025 Same period 2024
Rank 61 79 73
Rank change year-on-year +18 -6 +86
Permanent jobs requiring an IT Support 545 346 376
As % of all permanent jobs in the North of England 2.28% 3.69% 2.68%
As % of the Job Titles category 2.44% 4.24% 2.82%
Number of salaries quoted 477 331 286
10th Percentile £25,500 £23,000 £14,000
25th Percentile £27,250 £25,375 £18,500
Median annual salary (50th Percentile) £30,000 £31,000 £27,000
Median % change year-on-year -3.23% +14.81% -10.00%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £40,000 £41,000 £40,125
England median annual salary £32,250 £31,500 £30,000
% change year-on-year +2.38% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,304 8,160 13,343
% of permanent jobs with a recognized job title 93.34% 87.08% 94.98%
Number of salaries quoted 16,200 4,372 7,875
10th Percentile £30,000 £26,000 £29,750
25th Percentile £40,000 £32,500 £38,750
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -7.41%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,192
England median annual salary £59,773 £55,000 £55,000
% change year-on-year +8.68% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 21 September 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 21 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +44 261 £31,500 +14.55% 42
Yorkshire -2 227 £29,000 -7.94% 27
North East -23 57 £29,500 -5.60% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 21 September 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 303 (55.60%) Microsoft
2 293 (53.76%) Microsoft 365
3 268 (49.17%) Windows
4 218 (40.00%) Active Directory
5 181 (33.21%) Problem-Solving
6 169 (31.01%) Customer Service
7 132 (24.22%) Windows Server
8 115 (21.10%) Azure
9 96 (17.61%) DNS
10 92 (16.88%) SharePoint
11 90 (16.51%) DHCP
12 84 (15.41%) Microsoft Exchange
13 79 (14.50%) Cybersecurity
14 74 (13.58%) Entra ID
15 73 (13.39%) Firewall
16 72 (13.21%) Continuous Improvement
16 72 (13.21%) Microsoft Intune
17 62 (11.38%) Wi-Fi
18 60 (11.01%) ITIL
19 59 (10.83%) ITSM
19 59 (10.83%) VPN
20 56 (10.28%) TCP/IP
21 55 (10.09%) Windows 10
22 50 (9.17%) VoIP
23 47 (8.62%) Hyper-V
24 46 (8.44%) VLAN
25 45 (8.26%) Degree
26 44 (8.07%) VMware
27 43 (7.89%) Cisco
27 43 (7.89%) OneDrive

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (16.88%) SharePoint
2 84 (15.41%) Microsoft Exchange
3 6 (1.10%) Apache
3 6 (1.10%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 19 (3.49%) Microsoft Office
2 8 (1.47%) Microsoft Excel
3 3 (0.55%) Spreadsheet
4 2 (0.37%) Microsoft PowerPoint
4 2 (0.37%) MS Visio
5 1 (0.18%) Revit
Business Applications
1 3 (0.55%) NetSuite
1 3 (0.55%) SystmOne
Cloud Services
1 293 (53.76%) Microsoft 365
2 115 (21.10%) Azure
3 74 (13.58%) Entra ID
4 43 (7.89%) OneDrive
5 13 (2.39%) AWS
6 12 (2.20%) Power Platform
7 9 (1.65%) Viva Engage
8 5 (0.92%) Google Workspace
9 4 (0.73%) Microsoft Copilot
9 4 (0.73%) Mimecast
10 3 (0.55%) NetDocuments
10 3 (0.55%) SaaS
11 2 (0.37%) Cloud Computing
11 2 (0.37%) IaaS
11 2 (0.37%) PaaS
12 1 (0.18%) Adobe Creative Cloud
12 1 (0.18%) ChatGPT
12 1 (0.18%) Power Automate
Communications & Networking
1 96 (17.61%) DNS
2 90 (16.51%) DHCP
3 73 (13.39%) Firewall
4 62 (11.38%) Wi-Fi
5 59 (10.83%) VPN
6 56 (10.28%) TCP/IP
7 50 (9.17%) VoIP
8 46 (8.44%) VLAN
9 42 (7.71%) LAN
9 42 (7.71%) Wireless
10 28 (5.14%) WAN
11 16 (2.94%) Remote Desktop
12 14 (2.57%) Cisco IOS
13 13 (2.39%) WLAN
14 12 (2.20%) Structured Cabling
15 6 (1.10%) Network Security
16 4 (0.73%) Internet
16 4 (0.73%) SAN
16 4 (0.73%) Unified Communications
17 2 (0.37%) IP Telephony
Database & Business Intelligence
1 10 (1.83%) SQL Server
2 7 (1.28%) Power BI
3 6 (1.10%) MySQL
4 3 (0.55%) Amazon RDS
4 3 (0.55%) PostgreSQL
5 1 (0.18%) Relational Database
Development Applications
1 3 (0.55%) JIRA
General
1 174 (31.93%) Social Skills
2 56 (10.28%) Manufacturing
3 35 (6.42%) Organisational Skills
4 28 (5.14%) Analytical Skills
5 15 (2.75%) Advertising
5 15 (2.75%) Retail
6 14 (2.57%) Automotive
7 12 (2.20%) Inclusion and Diversity
8 9 (1.65%) Aerospace
8 9 (1.65%) Law
8 9 (1.65%) Legal
9 6 (1.10%) Finance
10 5 (0.92%) Documentation Skills
10 5 (0.92%) Marketing
11 4 (0.73%) Public Sector
11 4 (0.73%) Telecoms
12 2 (0.37%) Local Government
13 1 (0.18%) Games
13 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.73%) HTML
1 4 (0.73%) JSON
Miscellaneous
1 97 (17.80%) Driving Licence
2 45 (8.26%) Onboarding
3 31 (5.69%) Self-Motivation
4 20 (3.67%) CCTV
5 12 (2.20%) Enterprise Software
6 9 (1.65%) iPad
6 9 (1.65%) iPhone
6 9 (1.65%) Operational Technology
7 7 (1.28%) Management Information System
8 6 (1.10%) Manufacturing Execution System
9 5 (0.92%) Virtual Team
10 4 (0.73%) Housing Association
10 4 (0.73%) Video Conferencing
11 3 (0.55%) CMDB
11 3 (0.55%) FMCG
11 3 (0.55%) Microsoft Licensing
12 2 (0.37%) EPoS
12 2 (0.37%) Legacy Systems
12 2 (0.37%) Social Media
13 1 (0.18%) Smartphone
Operating Systems
1 268 (49.17%) Windows
2 132 (24.22%) Windows Server
3 55 (10.09%) Windows 10
4 25 (4.59%) Mac OS
5 19 (3.49%) Windows Server 2019
6 17 (3.12%) Linux
7 14 (2.57%) Windows Server 2016
8 9 (1.65%) Android
9 6 (1.10%) Ubuntu
9 6 (1.10%) Unix
10 4 (0.73%) Apple iOS
11 1 (0.18%) Mac OS X
Processes & Methodologies
1 181 (33.21%) Problem-Solving
2 169 (31.01%) Customer Service
3 79 (14.50%) Cybersecurity
4 72 (13.21%) Continuous Improvement
5 60 (11.01%) ITIL
6 59 (10.83%) ITSM
7 42 (7.71%) Disaster Recovery
8 39 (7.16%) Service Delivery
9 36 (6.61%) Service Management
10 33 (6.06%) ERP
11 32 (5.87%) Infrastructure Engineering
12 26 (4.77%) Asset Management
12 26 (4.77%) Business Continuity
13 24 (4.40%) Remote Monitoring and Management
14 19 (3.49%) Mentoring
15 18 (3.30%) Project Delivery
15 18 (3.30%) Stakeholder Management
15 18 (3.30%) User Experience
16 17 (3.12%) Incident Management
16 17 (3.12%) Mobile Device Management
Programming Languages
1 22 (4.04%) PowerShell
2 7 (1.28%) SQL
3 4 (0.73%) VBScript
Qualifications
1 45 (8.26%) Degree
2 38 (6.97%) Microsoft Certification
3 11 (2.02%) ITIL Foundation Certificate
3 11 (2.02%) Network+ Certification
4 10 (1.83%) A+ Certification
5 8 (1.47%) Microsoft Certified Professional
6 7 (1.28%) DBS Check
7 5 (0.92%) Azure Certification
7 5 (0.92%) CCNA
7 5 (0.92%) Cisco Certification
7 5 (0.92%) SC Cleared
7 5 (0.92%) Security Cleared
8 2 (0.37%) Computer Science Degree
9 1 (0.18%) AWS Certified Cloud Practitioner
9 1 (0.18%) BPSS Clearance
9 1 (0.18%) CCA
9 1 (0.18%) HND
9 1 (0.18%) ITIL Certification
Quality Assurance & Compliance
1 30 (5.50%) Cyber Essentials
2 13 (2.39%) QA
3 12 (2.20%) SLA
4 11 (2.02%) ISO/IEC 27001
5 6 (1.10%) Cyber Essentials PLUS
6 5 (0.92%) GDPR
7 3 (0.55%) PMO
System Software
1 218 (40.00%) Active Directory
2 47 (8.62%) Hyper-V
3 30 (5.50%) VMware Infrastructure
4 7 (1.28%) Firmware
5 6 (1.10%) VMware ESXi
6 4 (0.73%) BitLocker
7 2 (0.37%) Terminal Services
Systems Management
1 72 (13.21%) Microsoft Intune
2 11 (2.02%) SCCM
3 7 (1.28%) WSUS
4 6 (1.10%) FortiGate
5 5 (0.92%) Jamf Pro
6 4 (0.73%) Autotask
Vendors
1 303 (55.60%) Microsoft
2 44 (8.07%) VMware
3 43 (7.89%) Cisco
4 29 (5.32%) SonicWALL
5 22 (4.04%) Meraki
6 16 (2.94%) Veeam
7 15 (2.75%) HP
8 14 (2.57%) Palo Alto
9 13 (2.39%) CheckPoint
10 12 (2.20%) Apple
10 12 (2.20%) Draytek
11 11 (2.02%) ServiceNow
12 10 (1.83%) Freshdesk
13 9 (1.65%) ProCurve
14 7 (1.28%) iManage
15 6 (1.10%) Aruba
15 6 (1.10%) Dell
15 6 (1.10%) Fortinet
15 6 (1.10%) Google
15 6 (1.10%) Sophos