IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 20 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 60 76 74
Rank change year-on-year +16 -2 +91
Permanent jobs requiring an IT Support 547 348 379
As % of all permanent jobs in the North of England 2.29% 3.71% 2.69%
As % of the Job Titles category 2.45% 4.26% 2.83%
Number of salaries quoted 479 333 287
10th Percentile £25,500 £23,000 £14,000
25th Percentile £27,250 £25,000 £19,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,000
Median % change year-on-year -3.23% +14.81% -10.00%
75th Percentile £35,000 £35,000 £34,750
90th Percentile £40,000 £41,000 £40,000
England median annual salary £32,250 £31,500 £30,000
% change year-on-year +2.38% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,333 8,177 13,394
% of permanent jobs with a recognized job title 93.32% 87.06% 94.99%
Number of salaries quoted 16,234 4,388 7,922
10th Percentile £30,000 £26,000 £29,506
25th Percentile £40,000 £32,500 £38,750
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -7.41%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,000
England median annual salary £59,500 £55,000 £55,000
% change year-on-year +8.18% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 20 September 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 20 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +47 260 £31,500 +14.55% 43
Yorkshire -5 230 £29,000 -7.94% 25
North East -29 57 £29,500 -4.84% 10
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 20 September 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 303 (55.39%) Microsoft
2 294 (53.75%) Microsoft 365
3 268 (48.99%) Windows
4 219 (40.04%) Active Directory
5 182 (33.27%) Problem-Solving
6 168 (30.71%) Customer Service
7 132 (24.13%) Windows Server
8 115 (21.02%) Azure
9 97 (17.73%) DNS
10 93 (17.00%) SharePoint
11 91 (16.64%) DHCP
12 84 (15.36%) Microsoft Exchange
13 79 (14.44%) Cybersecurity
14 73 (13.35%) Entra ID
15 72 (13.16%) Continuous Improvement
15 72 (13.16%) Firewall
15 72 (13.16%) Microsoft Intune
16 62 (11.33%) Wi-Fi
17 59 (10.79%) ITIL
17 59 (10.79%) ITSM
17 59 (10.79%) VPN
18 56 (10.24%) TCP/IP
19 55 (10.05%) Windows 10
20 50 (9.14%) VoIP
21 47 (8.59%) Hyper-V
22 46 (8.41%) VLAN
23 45 (8.23%) Degree
24 43 (7.86%) Cisco
24 43 (7.86%) OneDrive
24 43 (7.86%) VMware

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (17.00%) SharePoint
2 84 (15.36%) Microsoft Exchange
3 6 (1.10%) Apache
3 6 (1.10%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 19 (3.47%) Microsoft Office
2 8 (1.46%) Microsoft Excel
3 3 (0.55%) Spreadsheet
4 2 (0.37%) Microsoft PowerPoint
4 2 (0.37%) MS Visio
5 1 (0.18%) Revit
Business Applications
1 3 (0.55%) NetSuite
1 3 (0.55%) SystmOne
Cloud Services
1 294 (53.75%) Microsoft 365
2 115 (21.02%) Azure
3 73 (13.35%) Entra ID
4 43 (7.86%) OneDrive
5 13 (2.38%) AWS
5 13 (2.38%) Power Platform
6 9 (1.65%) Viva Engage
7 5 (0.91%) Google Workspace
8 4 (0.73%) Microsoft Copilot
8 4 (0.73%) Mimecast
9 3 (0.55%) NetDocuments
9 3 (0.55%) SaaS
10 2 (0.37%) Cloud Computing
10 2 (0.37%) IaaS
10 2 (0.37%) PaaS
11 1 (0.18%) Adobe Creative Cloud
11 1 (0.18%) ChatGPT
11 1 (0.18%) Power Automate
Communications & Networking
1 97 (17.73%) DNS
2 91 (16.64%) DHCP
3 72 (13.16%) Firewall
4 62 (11.33%) Wi-Fi
5 59 (10.79%) VPN
6 56 (10.24%) TCP/IP
7 50 (9.14%) VoIP
8 46 (8.41%) VLAN
9 42 (7.68%) LAN
9 42 (7.68%) Wireless
10 28 (5.12%) WAN
11 16 (2.93%) Remote Desktop
12 14 (2.56%) Cisco IOS
13 13 (2.38%) WLAN
14 12 (2.19%) Structured Cabling
15 6 (1.10%) Network Security
16 4 (0.73%) Internet
16 4 (0.73%) SAN
16 4 (0.73%) Unified Communications
17 2 (0.37%) IP Telephony
Database & Business Intelligence
1 11 (2.01%) SQL Server
2 8 (1.46%) Power BI
3 6 (1.10%) MySQL
4 4 (0.73%) PostgreSQL
5 3 (0.55%) Amazon RDS
6 1 (0.18%) Relational Database
Development Applications
1 3 (0.55%) JIRA
General
1 174 (31.81%) Social Skills
2 56 (10.24%) Manufacturing
3 36 (6.58%) Organisational Skills
4 28 (5.12%) Analytical Skills
5 16 (2.93%) Advertising
6 15 (2.74%) Retail
7 14 (2.56%) Automotive
8 12 (2.19%) Inclusion and Diversity
9 9 (1.65%) Aerospace
9 9 (1.65%) Law
9 9 (1.65%) Legal
10 6 (1.10%) Finance
11 5 (0.91%) Documentation Skills
11 5 (0.91%) Marketing
12 4 (0.73%) Public Sector
12 4 (0.73%) Telecoms
13 2 (0.37%) Local Government
14 1 (0.18%) Games
14 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.73%) HTML
1 4 (0.73%) JSON
Miscellaneous
1 97 (17.73%) Driving Licence
2 46 (8.41%) Onboarding
3 31 (5.67%) Self-Motivation
4 20 (3.66%) CCTV
5 12 (2.19%) Enterprise Software
6 9 (1.65%) iPad
6 9 (1.65%) iPhone
6 9 (1.65%) Operational Technology
7 7 (1.28%) Management Information System
8 6 (1.10%) Manufacturing Execution System
9 5 (0.91%) Virtual Team
10 4 (0.73%) Housing Association
10 4 (0.73%) Video Conferencing
11 3 (0.55%) CMDB
11 3 (0.55%) FMCG
11 3 (0.55%) Microsoft Licensing
12 2 (0.37%) EPoS
12 2 (0.37%) Legacy Systems
12 2 (0.37%) Social Media
13 1 (0.18%) Smartphone
Operating Systems
1 268 (48.99%) Windows
2 132 (24.13%) Windows Server
3 55 (10.05%) Windows 10
4 25 (4.57%) Mac OS
5 19 (3.47%) Windows Server 2019
6 17 (3.11%) Linux
7 14 (2.56%) Windows Server 2016
8 9 (1.65%) Android
9 6 (1.10%) Ubuntu
9 6 (1.10%) Unix
10 4 (0.73%) Apple iOS
11 1 (0.18%) Mac OS X
Processes & Methodologies
1 182 (33.27%) Problem-Solving
2 168 (30.71%) Customer Service
3 79 (14.44%) Cybersecurity
4 72 (13.16%) Continuous Improvement
5 59 (10.79%) ITIL
5 59 (10.79%) ITSM
6 42 (7.68%) Disaster Recovery
7 39 (7.13%) Service Delivery
8 36 (6.58%) Service Management
9 34 (6.22%) ERP
10 31 (5.67%) Infrastructure Engineering
11 26 (4.75%) Asset Management
11 26 (4.75%) Business Continuity
12 24 (4.39%) Remote Monitoring and Management
13 19 (3.47%) Mentoring
14 18 (3.29%) Project Delivery
14 18 (3.29%) Stakeholder Management
14 18 (3.29%) User Experience
15 17 (3.11%) Incident Management
15 17 (3.11%) Mobile Device Management
Programming Languages
1 22 (4.02%) PowerShell
2 7 (1.28%) SQL
3 4 (0.73%) VBScript
Qualifications
1 45 (8.23%) Degree
2 38 (6.95%) Microsoft Certification
3 11 (2.01%) ITIL Foundation Certificate
3 11 (2.01%) Network+ Certification
4 10 (1.83%) A+ Certification
5 8 (1.46%) Microsoft Certified Professional
6 7 (1.28%) DBS Check
7 5 (0.91%) Azure Certification
7 5 (0.91%) CCNA
7 5 (0.91%) Cisco Certification
7 5 (0.91%) SC Cleared
7 5 (0.91%) Security Cleared
8 2 (0.37%) Computer Science Degree
9 1 (0.18%) AWS Certified Cloud Practitioner
9 1 (0.18%) BPSS Clearance
9 1 (0.18%) CCA
9 1 (0.18%) HND
9 1 (0.18%) ITIL Certification
Quality Assurance & Compliance
1 31 (5.67%) Cyber Essentials
2 13 (2.38%) QA
3 12 (2.19%) SLA
4 10 (1.83%) ISO/IEC 27001
5 7 (1.28%) Cyber Essentials PLUS
6 5 (0.91%) GDPR
7 3 (0.55%) PMO
System Software
1 219 (40.04%) Active Directory
2 47 (8.59%) Hyper-V
3 30 (5.48%) VMware Infrastructure
4 7 (1.28%) Firmware
5 6 (1.10%) VMware ESXi
6 4 (0.73%) BitLocker
7 2 (0.37%) Terminal Services
Systems Management
1 72 (13.16%) Microsoft Intune
2 11 (2.01%) SCCM
3 7 (1.28%) WSUS
4 6 (1.10%) FortiGate
5 5 (0.91%) Jamf Pro
6 4 (0.73%) Autotask
Vendors
1 303 (55.39%) Microsoft
2 43 (7.86%) Cisco
2 43 (7.86%) VMware
3 29 (5.30%) SonicWALL
4 22 (4.02%) Meraki
5 15 (2.74%) HP
5 15 (2.74%) Veeam
6 13 (2.38%) CheckPoint
6 13 (2.38%) Palo Alto
7 12 (2.19%) Draytek
8 11 (2.01%) Apple
8 11 (2.01%) ServiceNow
9 10 (1.83%) Freshdesk
10 9 (1.65%) ProCurve
11 7 (1.28%) iManage
12 6 (1.10%) Aruba
12 6 (1.10%) Dell
12 6 (1.10%) Fortinet
12 6 (1.10%) Google
12 6 (1.10%) Sophos