IT Support Jobs in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jul 2025
Same period 2024 Same period 2023
Rank 108 58 152
Rank change year-on-year -50 +94 +17
Permanent jobs requiring an IT Support 360 625 320
As % of all permanent jobs advertised in the North of England 2.73% 3.32% 2.25%
As % of the Job Titles category 3.16% 3.49% 2.53%
Number of salaries quoted 334 553 153
10th Percentile £21,250 £18,000 £21,250
25th Percentile £24,500 £22,750 £23,000
Median annual salary (50th Percentile) £30,000 £27,500 £27,500
Median % change year-on-year +9.09% - +5.77%
75th Percentile £35,000 £33,750 £34,500
90th Percentile £41,175 £38,750 £42,500
England median annual salary £31,500 £29,000 £31,875
% change year-on-year +8.62% -9.02% +8.05%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 11,410 17,904 12,632
% of permanent jobs with a recognized job title 86.48% 95.17% 88.95%
Number of salaries quoted 6,086 13,145 7,841
10th Percentile £25,087 £27,250 £30,500
25th Percentile £32,500 £36,250 £39,375
Median annual salary (50th Percentile) £50,000 £50,000 £54,421
Median % change year-on-year - -8.12% +8.84%
75th Percentile £62,500 £65,000 £69,650
90th Percentile £77,500 £78,750 £81,250
England median annual salary £55,000 £53,000 £60,000
% change year-on-year +3.77% -11.67% -

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support in the North of England.

Salary trend for IT Support in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 12 July 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 12 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire -9 177 £30,000 +11.11% 47
North West -67 159 £28,500 +3.64% 54
North East -9 24 £32,500 +14.04% 9
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 12 July 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 199 (55.28%) Windows
2 186 (51.67%) Social Skills
3 175 (48.61%) Microsoft
4 164 (45.56%) Microsoft 365
5 126 (35.00%) Problem-Solving
6 93 (25.83%) Active Directory
7 80 (22.22%) Customer Service
8 75 (20.83%) Windows Server
9 59 (16.39%) Organisational Skills
10 54 (15.00%) Azure
11 53 (14.72%) ITIL
12 51 (14.17%) Microsoft Office
12 51 (14.17%) Windows 10
12 51 (14.17%) Microsoft Intune
13 49 (13.61%) Android
14 48 (13.33%) SQL
15 44 (12.22%) Cisco
16 42 (11.67%) Law
16 42 (11.67%) Self-Motivation
17 39 (10.83%) CRM
18 37 (10.28%) EPoS
18 37 (10.28%) Firewall
18 37 (10.28%) ITSM
19 35 (9.72%) VMware
20 34 (9.44%) Manufacturing
20 34 (9.44%) SharePoint
20 34 (9.44%) Analytical Skills
21 33 (9.17%) Incident Management
22 32 (8.89%) Retail
23 31 (8.61%) Microsoft Exchange

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (9.44%) SharePoint
2 31 (8.61%) Microsoft Exchange
3 19 (5.28%) Confluence
4 6 (1.67%) Apache
Applications
1 51 (14.17%) Microsoft Office
2 14 (3.89%) Microsoft Excel
3 4 (1.11%) Spreadsheet
4 3 (0.83%) Microsoft PowerPoint
Business Applications
1 4 (1.11%) NetSuite
2 3 (0.83%) Sage 50
Cloud Services
1 164 (45.56%) Microsoft 365
2 54 (15.00%) Azure
3 22 (6.11%) AWS
3 22 (6.11%) SaaS
4 8 (2.22%) Microsoft Copilot
4 8 (2.22%) OneDrive
5 7 (1.94%) Entra ID
6 4 (1.11%) Nutanix
7 1 (0.28%) IaaS
7 1 (0.28%) Power Platform
Communications & Networking
1 37 (10.28%) Firewall
2 31 (8.61%) Cisco IOS
3 30 (8.33%) DNS
4 26 (7.22%) DHCP
5 24 (6.67%) Wireless
6 20 (5.56%) VoIP
7 16 (4.44%) LAN
8 15 (4.17%) VPN
9 14 (3.89%) VLAN
10 13 (3.61%) TCP/IP
10 13 (3.61%) Wi-Fi
11 12 (3.33%) WAN
12 6 (1.67%) SAN
12 6 (1.67%) WPA
13 4 (1.11%) HTTP
13 4 (1.11%) Remote Desktop
13 4 (1.11%) SSH
14 2 (0.56%) IPv4
14 2 (0.56%) IPv6
15 1 (0.28%) WebEx
Database & Business Intelligence
1 28 (7.78%) SQL Server
2 6 (1.67%) MySQL
3 1 (0.28%) Power BI
3 1 (0.28%) Power Query
Development Applications
1 23 (6.39%) JIRA
2 4 (1.11%) Git
General
1 186 (51.67%) Social Skills
2 59 (16.39%) Organisational Skills
3 42 (11.67%) Law
4 34 (9.44%) Analytical Skills
4 34 (9.44%) Manufacturing
5 32 (8.89%) Retail
6 25 (6.94%) Pharmaceutical
7 10 (2.78%) Telecoms
8 8 (2.22%) Automotive
9 7 (1.94%) Finance
10 4 (1.11%) Documentation Skills
10 4 (1.11%) Multimedia
11 3 (0.83%) Banking
12 2 (0.56%) Public Sector
13 1 (0.28%) French Language
Libraries, Frameworks & Software Standards
1 6 (1.67%) .NET
2 4 (1.11%) LDAP
Miscellaneous
1 42 (11.67%) Self-Motivation
2 37 (10.28%) EPoS
3 28 (7.78%) Driving Licence
4 23 (6.39%) Onboarding
5 18 (5.00%) Mobile App
6 12 (3.33%) FMCG
7 10 (2.78%) CCTV
8 6 (1.67%) Life Science
9 5 (1.39%) Public Cloud
10 4 (1.11%) Anti-Spyware
10 4 (1.11%) Management Information System
11 3 (0.83%) Blackberry
11 3 (0.83%) Clustering
12 2 (0.56%) Enterprise Software
12 2 (0.56%) NHS
12 2 (0.56%) PACS
Operating Systems
1 199 (55.28%) Windows
2 75 (20.83%) Windows Server
3 51 (14.17%) Windows 10
4 49 (13.61%) Android
5 22 (6.11%) Linux
6 13 (3.61%) Mac OS X
6 13 (3.61%) Windows Server 2019
7 7 (1.94%) Mac OS
8 5 (1.39%) Windows 7
8 5 (1.39%) Windows Server 2012
8 5 (1.39%) Windows Server 2016
9 1 (0.28%) Apple iOS
Processes & Methodologies
1 126 (35.00%) Problem-Solving
2 80 (22.22%) Customer Service
3 53 (14.72%) ITIL
4 39 (10.83%) CRM
5 37 (10.28%) ITSM
6 33 (9.17%) Incident Management
7 30 (8.33%) Mathematics
8 27 (7.50%) Cybersecurity
8 27 (7.50%) Service Delivery
9 25 (6.94%) Time Management
10 24 (6.67%) Process Improvement
11 22 (6.11%) Migration
12 21 (5.83%) Continuous Improvement
12 21 (5.83%) Data Privacy
12 21 (5.83%) ERP
13 19 (5.28%) Agile
13 19 (5.28%) Customer-Centricity
13 19 (5.28%) Root Cause Analysis
13 19 (5.28%) User Experience
14 18 (5.00%) Exploratory Testing
Programming Languages
1 48 (13.33%) SQL
2 12 (3.33%) JavaScript
3 9 (2.50%) Python
4 8 (2.22%) PowerShell
5 6 (1.67%) C#
5 6 (1.67%) PHP
5 6 (1.67%) VB.NET
6 5 (1.39%) VB
6 5 (1.39%) VBA
Qualifications
1 26 (7.22%) Degree
1 26 (7.22%) Microsoft Certification
2 10 (2.78%) Cisco Certification
3 7 (1.94%) A+ Certification
3 7 (1.94%) CCNP
3 7 (1.94%) MCSA
4 6 (1.67%) DBS Check
4 6 (1.67%) Network+ Certification
5 5 (1.39%) ITIL Foundation Certificate
6 4 (1.11%) ITIL Certification
6 4 (1.11%) SC Cleared
6 4 (1.11%) Security Cleared
7 3 (0.83%) CCNA
7 3 (0.83%) MCSE
Quality Assurance & Compliance
1 27 (7.50%) SLA
2 8 (2.22%) GDPR
3 5 (1.39%) Cyber Essentials
System Software
1 93 (25.83%) Active Directory
2 21 (5.83%) VMware Infrastructure
3 12 (3.33%) Hyper-V
4 6 (1.67%) VMware ESXi
Systems Management
1 51 (14.17%) Microsoft Intune
2 6 (1.67%) SCCM
3 5 (1.39%) AirWatch
4 4 (1.11%) Ansible
4 4 (1.11%) Single Sign-On
5 3 (0.83%) Autotask
Vendors
1 175 (48.61%) Microsoft
2 44 (12.22%) Cisco
3 35 (9.72%) VMware
4 19 (5.28%) Veeam
5 18 (5.00%) Zoho
6 11 (3.06%) Apple
6 11 (3.06%) ServiceNow
7 7 (1.94%) Sophos
8 6 (1.67%) Google
8 6 (1.67%) SonicWALL
9 5 (1.39%) Datto
9 5 (1.39%) Logitech
9 5 (1.39%) MobileIron
9 5 (1.39%) Salesforce
9 5 (1.39%) Ubiquiti
10 4 (1.11%) Citrix
10 4 (1.11%) ESET
10 4 (1.11%) Okta
10 4 (1.11%) Oracle
10 4 (1.11%) Perforce