IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 13 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 May 2026
Same period 2025 Same period 2024
Rank 58 72 65
Rank change year-on-year +14 -7 +48
Permanent jobs requiring an IT Support 544 376 556
As % of all permanent jobs in the North of England 2.95% 4.92% 3.30%
As % of the Job Titles category 3.18% 5.45% 3.48%
Number of salaries quoted 463 251 506
10th Percentile £25,500 £21,250 £21,125
25th Percentile £27,000 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.57%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 17,125 6,897 15,996
% of permanent jobs with a recognized job title 92.79% 90.24% 94.90%
Number of salaries quoted 11,566 3,728 12,771
10th Percentile £30,000 £28,000 £27,250
25th Percentile £39,500 £36,250 £36,250
Median annual salary (50th Percentile) £52,000 £52,500 £50,000
Median % change year-on-year -0.95% +5.00% -7.41%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £78,750
England median annual salary £55,000 £59,000 £54,000
% change year-on-year -6.78% +9.26% -11.18%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 13 May 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 13 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +72 268 £30,000 - 28
Yorkshire -23 249 £30,000 +1.69% 29
North East -27 27 £28,500 +3.64% 14
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 13 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 283 (52.02%) Microsoft
2 264 (48.53%) Microsoft 365
3 244 (44.85%) Windows
4 187 (34.38%) Active Directory
5 171 (31.43%) Problem-Solving
6 125 (22.98%) Azure
7 123 (22.61%) Customer Service
8 116 (21.32%) Windows Server
9 88 (16.18%) DNS
10 84 (15.44%) DHCP
11 70 (12.87%) Firewall
12 68 (12.50%) ITIL
12 68 (12.50%) SharePoint
13 67 (12.32%) Microsoft Intune
14 61 (11.21%) Microsoft Exchange
14 61 (11.21%) Windows 10
15 59 (10.85%) Microsoft Office
16 56 (10.29%) VMware
17 55 (10.11%) Continuous Improvement
18 49 (9.01%) VPN
19 48 (8.82%) Entra ID
20 44 (8.09%) TCP/IP
21 42 (7.72%) Cybersecurity
22 40 (7.35%) WAN
23 39 (7.17%) Degree
23 39 (7.17%) VLAN
24 38 (6.99%) Process Improvement
25 37 (6.80%) LAN
26 35 (6.43%) Mentoring
26 35 (6.43%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 68 (12.50%) SharePoint
2 61 (11.21%) Microsoft Exchange
Applications
1 59 (10.85%) Microsoft Office
2 8 (1.47%) Microsoft Excel
3 2 (0.37%) AutoCAD
4 1 (0.18%) Acrobat
4 1 (0.18%) Microsoft PowerPoint
Business Applications
1 1 (0.18%) Dynamics CRM
1 1 (0.18%) NetSuite
Cloud Services
1 264 (48.53%) Microsoft 365
2 125 (22.98%) Azure
3 48 (8.82%) Entra ID
4 13 (2.39%) SaaS
5 11 (2.02%) OneDrive
6 10 (1.84%) Google Workspace
6 10 (1.84%) Power Platform
7 9 (1.65%) AWS
8 8 (1.47%) Azure Sentinel
8 8 (1.47%) IaaS
9 5 (0.92%) Cloud Computing
9 5 (0.92%) Intacct
9 5 (0.92%) PaaS
10 4 (0.74%) Viva Engage
11 2 (0.37%) Microsoft Copilot
Communications & Networking
1 88 (16.18%) DNS
2 84 (15.44%) DHCP
3 70 (12.87%) Firewall
4 49 (9.01%) VPN
5 44 (8.09%) TCP/IP
6 40 (7.35%) WAN
7 39 (7.17%) VLAN
8 37 (6.80%) LAN
9 30 (5.51%) Wi-Fi
10 20 (3.68%) VoIP
11 15 (2.76%) Wireless
12 11 (2.02%) SD-WAN
13 10 (1.84%) WLAN
14 7 (1.29%) Network Security
15 6 (1.10%) Ethernet
15 6 (1.10%) IP Telephony
15 6 (1.10%) SAN
16 5 (0.92%) Cisco IOS
17 4 (0.74%) Asterisk PBX
17 4 (0.74%) VPLS
Database & Business Intelligence
1 15 (2.76%) SQL Server
2 11 (2.02%) PostgreSQL
3 8 (1.47%) Power BI
4 3 (0.55%) MySQL
Development Applications
1 6 (1.10%) JIRA
2 4 (0.74%) GitLab
General
1 190 (34.93%) Social Skills
2 62 (11.40%) Organisational Skills
3 47 (8.64%) Manufacturing
4 24 (4.41%) Retail
5 20 (3.68%) Analytical Skills
6 19 (3.49%) Advertising
7 15 (2.76%) Finance
7 15 (2.76%) Law
8 13 (2.39%) Documentation Skills
9 12 (2.21%) Aerospace
10 10 (1.84%) Inclusion and Diversity
11 9 (1.65%) Marketing
12 8 (1.47%) Automotive
12 8 (1.47%) Multimedia
13 6 (1.10%) Electronics
13 6 (1.10%) Telecoms
14 5 (0.92%) Agriculture
14 5 (0.92%) Public Sector
14 5 (0.92%) Social Housing
15 2 (0.37%) Fire and Rescue
Libraries, Frameworks & Software Standards
1 4 (0.74%) OpenTelemetry
2 1 (0.18%) HTML
2 1 (0.18%) JSON
2 1 (0.18%) Software Packaging
Miscellaneous
1 109 (20.04%) Driving Licence
2 35 (6.43%) Onboarding
3 28 (5.15%) Self-Motivation
4 12 (2.21%) CCTV
5 11 (2.02%) Renewable Energy
6 10 (1.84%) Management Information System
7 7 (1.29%) Analytical Mindset
8 5 (0.92%) Data Centre
8 5 (0.92%) Security Posture
9 4 (0.74%) iPad
9 4 (0.74%) iPhone
9 4 (0.74%) PKI
10 3 (0.55%) FMCG
10 3 (0.55%) Hybrid Cloud
10 3 (0.55%) Mobile App
10 3 (0.55%) Replication
11 2 (0.37%) NHS
11 2 (0.37%) Social Media
11 2 (0.37%) Video Conferencing
12 1 (0.18%) EPoS
Operating Systems
1 244 (44.85%) Windows
2 116 (21.32%) Windows Server
3 61 (11.21%) Windows 10
4 20 (3.68%) Android
5 16 (2.94%) Mac OS
6 11 (2.02%) Apple iOS
6 11 (2.02%) Linux
7 9 (1.65%) Windows Server 2016
7 9 (1.65%) Windows Server 2019
8 7 (1.29%) Windows 7
8 7 (1.29%) Windows 8
9 4 (0.74%) Windows Server 2012
10 3 (0.55%) Unix
11 2 (0.37%) Mac OS X
12 1 (0.18%) Red Hat Enterprise Linux
12 1 (0.18%) Solaris
Processes & Methodologies
1 171 (31.43%) Problem-Solving
2 123 (22.61%) Customer Service
3 68 (12.50%) ITIL
4 55 (10.11%) Continuous Improvement
5 42 (7.72%) Cybersecurity
6 38 (6.99%) Process Improvement
7 35 (6.43%) Mentoring
7 35 (6.43%) Remote Monitoring and Management
8 33 (6.07%) Service Delivery
9 27 (4.96%) Mobile Device Management
10 25 (4.60%) Infrastructure Engineering
11 24 (4.41%) Disaster Recovery
11 24 (4.41%) ERP
12 23 (4.23%) ITSM
13 21 (3.86%) Asset Management
13 21 (3.86%) Time Management
14 19 (3.49%) Incident Management
14 19 (3.49%) Service Management
15 16 (2.94%) Project Delivery
16 15 (2.76%) Proactive Maintenance
Programming Languages
1 20 (3.68%) PowerShell
2 6 (1.10%) SQL
3 1 (0.18%) Bash
3 1 (0.18%) Python
Qualifications
1 39 (7.17%) Degree
2 29 (5.33%) Security Cleared
3 24 (4.41%) A+ Certification
4 22 (4.04%) Network+ Certification
5 18 (3.31%) SC Cleared
6 17 (3.13%) Microsoft Certification
7 9 (1.65%) DV Cleared
8 8 (1.47%) ITIL Foundation Certificate
9 7 (1.29%) Azure Certification
10 6 (1.10%) CCNA
10 6 (1.10%) Cisco Certification
11 5 (0.92%) DBS Check
12 4 (0.74%) HNC
13 3 (0.55%) ITIL Certification
14 2 (0.37%) BPSS Clearance
14 2 (0.37%) Computer Science Degree
14 2 (0.37%) Microsoft Certified Professional
15 1 (0.18%) ACSP
15 1 (0.18%) CompTIA Security+
Quality Assurance & Compliance
1 23 (4.23%) Cyber Essentials
2 9 (1.65%) SLA
3 7 (1.29%) Cyber Essentials PLUS
4 4 (0.74%) ISO/IEC 27001
5 3 (0.55%) GDPR
5 3 (0.55%) QA
6 1 (0.18%) ISO 22301
System Software
1 187 (34.38%) Active Directory
2 31 (5.70%) Hyper-V
3 29 (5.33%) VMware Infrastructure
4 7 (1.29%) VMware Workstation
5 5 (0.92%) vSphere
6 4 (0.74%) VMware ESXi
6 4 (0.74%) VMware NSX
7 2 (0.37%) Terminal Services
8 1 (0.18%) Docker
8 1 (0.18%) Virtual Desktop
8 1 (0.18%) XenDesktop
Systems Management
1 67 (12.32%) Microsoft Intune
2 20 (3.68%) SCCM
3 16 (2.94%) Autotask
4 7 (1.29%) Active Directory Federation Services
5 6 (1.10%) WSUS
6 5 (0.92%) Ansible
7 4 (0.74%) FortiGate
8 2 (0.37%) Jamf Pro
9 1 (0.18%) Podman
9 1 (0.18%) Single Sign-On
Vendors
1 283 (52.02%) Microsoft
2 56 (10.29%) VMware
3 23 (4.23%) Citrix
4 21 (3.86%) Apple
5 19 (3.49%) Cisco
6 16 (2.94%) Meraki
7 10 (1.84%) Google
8 9 (1.65%) Fortinet
9 8 (1.47%) Fujitsu
9 8 (1.47%) Virgin Media
10 7 (1.29%) ESET
10 7 (1.29%) Veeam
11 6 (1.10%) HubSpot
11 6 (1.10%) Sage
12 5 (0.92%) Draytek
12 5 (0.92%) ServiceNow
12 5 (0.92%) Ubiquiti
13 4 (0.74%) ProCurve
13 4 (0.74%) SonicWALL
13 4 (0.74%) Splunk