IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 4 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 56 78 59
Rank change year-on-year +22 -19 +122
Permanent jobs requiring an IT Support 580 387 456
As % of all permanent jobs in the North of England 2.68% 4.03% 3.02%
As % of the Job Titles category 2.83% 4.56% 3.18%
Number of salaries quoted 510 362 387
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £21,375
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -4.35%
75th Percentile £35,000 £34,875 £33,750
90th Percentile £41,375 £41,225 £38,750
England median annual salary £32,500 £31,500 £29,500
% change year-on-year +3.17% +6.78% -7.81%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,491 8,482 14,329
% of permanent jobs with a recognized job title 94.82% 88.42% 95.05%
Number of salaries quoted 14,933 4,577 10,043
10th Percentile £30,000 £26,000 £28,284
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £48,507 £50,000
Median % change year-on-year +13.39% -2.99% -8.90%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 4 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 4 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +57 284 £30,500 +12.96% 35
Yorkshire -1 252 £30,000 -1.64% 32
North East -34 44 £30,000 -3.23% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 4 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 313 (53.97%) Microsoft
2 307 (52.93%) Microsoft 365
3 271 (46.72%) Windows
4 215 (37.07%) Active Directory
5 171 (29.48%) Problem-Solving
6 163 (28.10%) Customer Service
7 136 (23.45%) Windows Server
8 127 (21.90%) Azure
9 100 (17.24%) DNS
10 94 (16.21%) DHCP
11 92 (15.86%) SharePoint
12 79 (13.62%) Microsoft Exchange
12 79 (13.62%) Microsoft Intune
13 72 (12.41%) Cybersecurity
13 72 (12.41%) Firewall
14 71 (12.24%) Windows 10
15 68 (11.72%) Continuous Improvement
16 66 (11.38%) Entra ID
17 60 (10.34%) ITIL
18 56 (9.66%) TCP/IP
19 49 (8.45%) VMware
20 46 (7.93%) Cisco
20 46 (7.93%) Degree
20 46 (7.93%) Disaster Recovery
21 45 (7.76%) VoIP
22 44 (7.59%) ERP
23 42 (7.24%) Service Delivery
23 42 (7.24%) Wi-Fi
24 40 (6.90%) Hyper-V
24 40 (6.90%) ITSM

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (15.86%) SharePoint
2 79 (13.62%) Microsoft Exchange
3 3 (0.52%) Apache
3 3 (0.52%) IIS
4 1 (0.17%) HCL Domino
4 1 (0.17%) HCL Notes
Applications
1 35 (6.03%) Microsoft Office
2 11 (1.90%) Microsoft Excel
3 3 (0.52%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
5 1 (0.17%) Revit
5 1 (0.17%) Spreadsheet
Business Applications
1 4 (0.69%) NetSuite
2 1 (0.17%) Dynamics CRM
2 1 (0.17%) SystmOne
Cloud Services
1 307 (52.93%) Microsoft 365
2 127 (21.90%) Azure
3 66 (11.38%) Entra ID
4 35 (6.03%) OneDrive
5 15 (2.59%) Power Platform
6 13 (2.24%) AWS
7 9 (1.55%) Google Workspace
7 9 (1.55%) Viva Engage
8 8 (1.38%) IaaS
8 8 (1.38%) SaaS
9 6 (1.03%) Microsoft Copilot
10 5 (0.86%) Cloud Computing
10 5 (0.86%) PaaS
11 4 (0.69%) Mimecast
12 2 (0.34%) Intacct
13 1 (0.17%) Adobe Creative Cloud
13 1 (0.17%) Azure Sentinel
13 1 (0.17%) ChatGPT
13 1 (0.17%) Power Automate
Communications & Networking
1 100 (17.24%) DNS
2 94 (16.21%) DHCP
3 72 (12.41%) Firewall
4 56 (9.66%) TCP/IP
5 45 (7.76%) VoIP
6 42 (7.24%) Wi-Fi
7 39 (6.72%) LAN
8 38 (6.55%) VPN
9 37 (6.38%) VLAN
10 35 (6.03%) Wireless
11 29 (5.00%) WAN
12 14 (2.41%) Cisco IOS
13 13 (2.24%) WLAN
14 11 (1.90%) Remote Desktop
15 9 (1.55%) Network Security
15 9 (1.55%) Structured Cabling
16 6 (1.03%) IP Telephony
17 5 (0.86%) SD-WAN
18 4 (0.69%) SAN
19 1 (0.17%) BGP
Database & Business Intelligence
1 11 (1.90%) SQL Server
2 10 (1.72%) Power BI
3 8 (1.38%) PostgreSQL
4 3 (0.52%) Amazon RDS
4 3 (0.52%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.21%) JIRA
2 1 (0.17%) GitLab
General
1 164 (28.28%) Social Skills
2 52 (8.97%) Manufacturing
3 49 (8.45%) Organisational Skills
4 26 (4.48%) Analytical Skills
5 22 (3.79%) Advertising
6 19 (3.28%) Retail
7 14 (2.41%) Automotive
8 13 (2.24%) Inclusion and Diversity
8 13 (2.24%) Law
9 9 (1.55%) Aerospace
10 8 (1.38%) Finance
11 7 (1.21%) Documentation Skills
11 7 (1.21%) Telecoms
12 5 (0.86%) Legal
12 5 (0.86%) Marketing
13 3 (0.52%) Public Sector
14 2 (0.34%) Agriculture
14 2 (0.34%) Electronics
14 2 (0.34%) Local Government
14 2 (0.34%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) JSON
2 1 (0.17%) OpenTelemetry
Miscellaneous
1 92 (15.86%) Driving Licence
2 39 (6.72%) Onboarding
3 30 (5.17%) Self-Motivation
4 20 (3.45%) CCTV
5 9 (1.55%) iPad
5 9 (1.55%) iPhone
6 8 (1.38%) Enterprise Software
7 7 (1.21%) Operational Technology
8 6 (1.03%) Manufacturing Execution System
9 5 (0.86%) Security Posture
9 5 (0.86%) Virtual Team
10 4 (0.69%) Housing Association
11 3 (0.52%) CMDB
11 3 (0.52%) FMCG
11 3 (0.52%) Hybrid Cloud
11 3 (0.52%) Microsoft Licensing
12 2 (0.34%) EPoS
12 2 (0.34%) Management Information System
12 2 (0.34%) Social Media
12 2 (0.34%) Video Conferencing
Operating Systems
1 271 (46.72%) Windows
2 136 (23.45%) Windows Server
3 71 (12.24%) Windows 10
4 22 (3.79%) Mac OS
5 17 (2.93%) Windows Server 2019
6 12 (2.07%) Android
7 10 (1.72%) Linux
8 9 (1.55%) Windows Server 2016
9 8 (1.38%) Apple iOS
10 4 (0.69%) Windows 7
10 4 (0.69%) Windows 8
11 3 (0.52%) Ubuntu
12 2 (0.34%) Mac OS X
13 1 (0.17%) Unix
Processes & Methodologies
1 171 (29.48%) Problem-Solving
2 163 (28.10%) Customer Service
3 72 (12.41%) Cybersecurity
4 68 (11.72%) Continuous Improvement
5 60 (10.34%) ITIL
6 46 (7.93%) Disaster Recovery
7 44 (7.59%) ERP
8 42 (7.24%) Service Delivery
9 40 (6.90%) ITSM
10 33 (5.69%) Infrastructure Engineering
11 30 (5.17%) Remote Monitoring and Management
12 29 (5.00%) Service Management
13 26 (4.48%) Mentoring
13 26 (4.48%) Mobile Device Management
14 22 (3.79%) Incident Management
15 21 (3.62%) Asset Management
15 21 (3.62%) Business Continuity
16 19 (3.28%) User Experience
17 17 (2.93%) Process Improvement
18 16 (2.76%) Time Management
Programming Languages
1 24 (4.14%) PowerShell
2 4 (0.69%) VBScript
3 3 (0.52%) SQL
Qualifications
1 46 (7.93%) Degree
2 33 (5.69%) Microsoft Certification
3 15 (2.59%) A+ Certification
4 13 (2.24%) Network+ Certification
5 10 (1.72%) Security Cleared
6 9 (1.55%) ITIL Foundation Certificate
7 8 (1.38%) Microsoft Certified Professional
8 7 (1.21%) Azure Certification
8 7 (1.21%) SC Cleared
9 6 (1.03%) CCNA
9 6 (1.03%) Cisco Certification
9 6 (1.03%) DBS Check
10 3 (0.52%) DV Cleared
11 2 (0.34%) Computer Science Degree
11 2 (0.34%) HNC
12 1 (0.17%) AWS Certified Cloud Practitioner
12 1 (0.17%) BPSS Clearance
12 1 (0.17%) CCA
12 1 (0.17%) CompTIA Security+
12 1 (0.17%) HND
Quality Assurance & Compliance
1 28 (4.83%) Cyber Essentials
2 13 (2.24%) SLA
3 9 (1.55%) Cyber Essentials PLUS
4 6 (1.03%) ISO/IEC 27001
5 5 (0.86%) QA
6 3 (0.52%) GDPR
6 3 (0.52%) PMO
7 1 (0.17%) ISO 22301
System Software
1 215 (37.07%) Active Directory
2 40 (6.90%) Hyper-V
3 32 (5.52%) VMware Infrastructure
4 7 (1.21%) Firmware
5 4 (0.69%) BitLocker
5 4 (0.69%) VMware ESXi
5 4 (0.69%) VMware Workstation
6 2 (0.34%) Terminal Services
7 1 (0.17%) VMware NSX
7 1 (0.17%) vSphere
Systems Management
1 79 (13.62%) Microsoft Intune
2 17 (2.93%) SCCM
3 13 (2.24%) Autotask
4 9 (1.55%) FortiGate
5 7 (1.21%) Jamf Pro
6 6 (1.03%) WSUS
7 1 (0.17%) Active Directory Federation Services
7 1 (0.17%) Ansible
Vendors
1 313 (53.97%) Microsoft
2 49 (8.45%) VMware
3 46 (7.93%) Cisco
4 28 (4.83%) Meraki
5 17 (2.93%) Apple
6 16 (2.76%) SonicWALL
7 12 (2.07%) HP
8 11 (1.90%) ServiceNow
9 10 (1.72%) CheckPoint
9 10 (1.72%) Freshdesk
9 10 (1.72%) Google
10 9 (1.55%) ProCurve
10 9 (1.55%) Sophos
10 9 (1.55%) Veeam
11 8 (1.38%) Citrix
11 8 (1.38%) Palo Alto
12 6 (1.03%) Draytek
13 5 (0.86%) Atlassian
13 5 (0.86%) iManage
13 5 (0.86%) Okta