IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 15 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jul 2026
Same period 2025 Same period 2024
Rank 51 88 58
Rank change year-on-year +37 -30 +77
Permanent jobs requiring an IT Support 613 361 625
As % of all permanent jobs in the North of England 2.94% 3.84% 3.42%
As % of the Job Titles category 3.11% 4.36% 3.60%
Number of salaries quoted 535 335 553
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,125 £24,500 £22,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -
75th Percentile £35,750 £35,000 £33,750
90th Percentile £42,500 £41,150 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.02%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,742 8,288 17,378
% of permanent jobs with a recognized job title 94.74% 88.07% 95.11%
Number of salaries quoted 14,366 4,450 13,094
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,000 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -7.41%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £88,148 £81,000 £78,750
England median annual salary £57,500 £55,000 £53,000
% change year-on-year +4.55% +3.77% -11.67%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 15 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 15 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +65 303 £30,500 +7.02% 33
Yorkshire +3 269 £30,000 - 32
North East -39 41 £30,250 +0.83% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 15 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 345 (56.28%) Microsoft
2 320 (52.20%) Microsoft 365
3 284 (46.33%) Windows
4 226 (36.87%) Active Directory
5 190 (31.00%) Problem-Solving
6 173 (28.22%) Customer Service
7 141 (23.00%) Windows Server
8 134 (21.86%) Azure
9 111 (18.11%) DNS
10 105 (17.13%) DHCP
11 92 (15.01%) SharePoint
12 84 (13.70%) Windows 10
13 82 (13.38%) Firewall
13 82 (13.38%) Microsoft Exchange
14 79 (12.89%) Microsoft Intune
15 73 (11.91%) Continuous Improvement
16 70 (11.42%) Cybersecurity
16 70 (11.42%) ITIL
17 65 (10.60%) Entra ID
18 57 (9.30%) TCP/IP
18 57 (9.30%) VMware
19 56 (9.14%) Microsoft Office
20 52 (8.48%) Degree
21 44 (7.18%) Disaster Recovery
22 43 (7.01%) Cisco
22 43 (7.01%) ERP
22 43 (7.01%) Service Delivery
23 42 (6.85%) VoIP
23 42 (6.85%) VPN
24 40 (6.53%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (15.01%) SharePoint
2 82 (13.38%) Microsoft Exchange
3 3 (0.49%) Apache
3 3 (0.49%) IIS
Applications
1 56 (9.14%) Microsoft Office
2 11 (1.79%) Microsoft Excel
3 3 (0.49%) Microsoft PowerPoint
4 2 (0.33%) MS Visio
5 1 (0.16%) AutoCAD
5 1 (0.16%) Revit
Business Applications
1 4 (0.65%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 320 (52.20%) Microsoft 365
2 134 (21.86%) Azure
3 65 (10.60%) Entra ID
4 28 (4.57%) OneDrive
5 14 (2.28%) AWS
5 14 (2.28%) Power Platform
6 13 (2.12%) Google Workspace
7 10 (1.63%) SaaS
8 8 (1.31%) IaaS
9 7 (1.14%) Viva Engage
10 6 (0.98%) Microsoft Copilot
11 5 (0.82%) Cloud Computing
11 5 (0.82%) PaaS
12 4 (0.65%) Intacct
12 4 (0.65%) Mimecast
13 3 (0.49%) Azure Sentinel
14 1 (0.16%) Adobe Creative Cloud
14 1 (0.16%) ChatGPT
14 1 (0.16%) Power Automate
Communications & Networking
1 111 (18.11%) DNS
2 105 (17.13%) DHCP
3 82 (13.38%) Firewall
4 57 (9.30%) TCP/IP
5 42 (6.85%) VoIP
5 42 (6.85%) VPN
6 39 (6.36%) LAN
7 38 (6.20%) VLAN
8 36 (5.87%) Wi-Fi
9 34 (5.55%) WAN
10 31 (5.06%) Wireless
11 13 (2.12%) Cisco IOS
12 11 (1.79%) WLAN
13 10 (1.63%) Network Security
13 10 (1.63%) SD-WAN
14 9 (1.47%) Structured Cabling
15 8 (1.31%) Remote Desktop
16 6 (0.98%) IP Telephony
17 4 (0.65%) SAN
18 3 (0.49%) MPLS
Database & Business Intelligence
1 13 (2.12%) SQL Server
2 9 (1.47%) PostgreSQL
2 9 (1.47%) Power BI
3 4 (0.65%) MySQL
4 3 (0.49%) Amazon RDS
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.14%) JIRA
2 3 (0.49%) GitLab
General
1 202 (32.95%) Social Skills
2 66 (10.77%) Organisational Skills
3 53 (8.65%) Manufacturing
4 25 (4.08%) Analytical Skills
5 21 (3.43%) Retail
6 20 (3.26%) Advertising
7 13 (2.12%) Automotive
7 13 (2.12%) Inclusion and Diversity
7 13 (2.12%) Law
8 10 (1.63%) Documentation Skills
9 9 (1.47%) Aerospace
10 8 (1.31%) Finance
11 5 (0.82%) Agriculture
11 5 (0.82%) Legal
11 5 (0.82%) Social Housing
11 5 (0.82%) Telecoms
12 4 (0.65%) Electronics
12 4 (0.65%) Marketing
12 4 (0.65%) Public Sector
13 2 (0.33%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
2 3 (0.49%) OpenTelemetry
3 1 (0.16%) Software Packaging
Miscellaneous
1 109 (17.78%) Driving Licence
2 46 (7.50%) Onboarding
3 30 (4.89%) Self-Motivation
4 17 (2.77%) CCTV
5 7 (1.14%) iPad
5 7 (1.14%) iPhone
5 7 (1.14%) Renewable Energy
6 6 (0.98%) Manufacturing Execution System
6 6 (0.98%) Operational Technology
7 5 (0.82%) Management Information System
7 5 (0.82%) Security Posture
7 5 (0.82%) Virtual Team
8 4 (0.65%) Enterprise Software
8 4 (0.65%) Housing Association
9 3 (0.49%) Analytical Mindset
9 3 (0.49%) CMDB
9 3 (0.49%) FMCG
9 3 (0.49%) Hybrid Cloud
9 3 (0.49%) Microsoft Licensing
9 3 (0.49%) PKI
Operating Systems
1 284 (46.33%) Windows
2 141 (23.00%) Windows Server
3 84 (13.70%) Windows 10
4 20 (3.26%) Mac OS
5 18 (2.94%) Windows Server 2019
6 12 (1.96%) Windows Server 2016
7 11 (1.79%) Android
7 11 (1.79%) Linux
8 7 (1.14%) Apple iOS
8 7 (1.14%) Windows 7
8 7 (1.14%) Windows 8
9 3 (0.49%) Ubuntu
10 2 (0.33%) Mac OS X
10 2 (0.33%) Windows Server 2012
Processes & Methodologies
1 190 (31.00%) Problem-Solving
2 173 (28.22%) Customer Service
3 73 (11.91%) Continuous Improvement
4 70 (11.42%) Cybersecurity
4 70 (11.42%) ITIL
5 44 (7.18%) Disaster Recovery
6 43 (7.01%) ERP
6 43 (7.01%) Service Delivery
7 40 (6.53%) Remote Monitoring and Management
8 34 (5.55%) ITSM
9 33 (5.38%) Infrastructure Engineering
9 33 (5.38%) Mentoring
10 28 (4.57%) Process Improvement
10 28 (4.57%) Service Management
11 26 (4.24%) Incident Management
11 26 (4.24%) Mobile Device Management
12 23 (3.75%) Time Management
13 18 (2.94%) Proactive Maintenance
14 17 (2.77%) Business Continuity
14 17 (2.77%) User Experience
Programming Languages
1 27 (4.40%) PowerShell
2 4 (0.65%) VBScript
Qualifications
1 52 (8.48%) Degree
2 31 (5.06%) Microsoft Certification
3 20 (3.26%) A+ Certification
4 19 (3.10%) Security Cleared
5 14 (2.28%) Network+ Certification
6 11 (1.79%) SC Cleared
7 9 (1.47%) Azure Certification
8 8 (1.31%) CCNA
8 8 (1.31%) Cisco Certification
8 8 (1.31%) DV Cleared
8 8 (1.31%) ITIL Foundation Certificate
8 8 (1.31%) Microsoft Certified Professional
9 6 (0.98%) DBS Check
10 4 (0.65%) HNC
11 2 (0.33%) Computer Science Degree
12 1 (0.16%) ACSP
12 1 (0.16%) AWS Certified Cloud Practitioner
12 1 (0.16%) CCA
12 1 (0.16%) CompTIA Security+
12 1 (0.16%) HND
Quality Assurance & Compliance
1 30 (4.89%) Cyber Essentials
2 13 (2.12%) SLA
3 8 (1.31%) Cyber Essentials PLUS
4 6 (0.98%) ISO/IEC 27001
5 3 (0.49%) GDPR
5 3 (0.49%) PMO
5 3 (0.49%) QA
6 1 (0.16%) ISO 22301
System Software
1 226 (36.87%) Active Directory
2 38 (6.20%) VMware Infrastructure
3 36 (5.87%) Hyper-V
4 7 (1.14%) Firmware
4 7 (1.14%) VMware Workstation
5 6 (0.98%) VMware ESXi
6 4 (0.65%) BitLocker
7 3 (0.49%) VMware NSX
7 3 (0.49%) vSphere
8 2 (0.33%) Terminal Services
Systems Management
1 79 (12.89%) Microsoft Intune
2 24 (3.92%) SCCM
3 19 (3.10%) Autotask
4 9 (1.47%) FortiGate
5 8 (1.31%) WSUS
6 7 (1.14%) Jamf Pro
7 4 (0.65%) Active Directory Federation Services
8 3 (0.49%) Ansible
9 1 (0.16%) Single Sign-On
Vendors
1 345 (56.28%) Microsoft
2 57 (9.30%) VMware
3 43 (7.01%) Cisco
4 27 (4.40%) Meraki
5 18 (2.94%) Apple
6 13 (2.12%) Google
7 12 (1.96%) Citrix
7 12 (1.96%) SonicWALL
8 11 (1.79%) ServiceNow
9 10 (1.63%) CheckPoint
9 10 (1.63%) Freshdesk
9 10 (1.63%) HP
10 9 (1.47%) Sophos
10 9 (1.47%) Veeam
11 8 (1.31%) Palo Alto
12 7 (1.14%) ESET
12 7 (1.14%) ProCurve
13 6 (0.98%) Draytek
13 6 (0.98%) HubSpot
14 5 (0.82%) Atlassian