IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 8 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 46 66 58
Rank change year-on-year +20 -8 +54
Permanent jobs requiring an IT Support 619 385 644
As % of all permanent jobs in the North of England 3.13% 4.72% 3.40%
As % of the Job Titles category 3.32% 5.27% 3.57%
Number of salaries quoted 530 289 577
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,000 £24,000 £23,250
Median annual salary (50th Percentile) £30,000 £29,500 £27,500
Median % change year-on-year +1.69% +7.27% -1.79%
75th Percentile £36,750 £35,000 £33,750
90th Percentile £43,750 £38,250 £38,750
England median annual salary £32,000 £31,500 £29,000
% change year-on-year +1.59% +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,651 7,312 18,032
% of permanent jobs with a recognized job title 94.20% 89.63% 95.30%
Number of salaries quoted 13,349 3,702 14,021
10th Percentile £30,000 £26,250 £27,000
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £52,500 £50,055 £50,000
Median % change year-on-year +4.89% +0.11% -7.41%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £86,250 £83,750 £77,500
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -12.86%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 8 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +69 295 £30,000 +6.19% 44
Yorkshire -7 284 £30,000 +2.56% 27
North East -21 40 £30,000 -14.29% 12
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 8 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 321 (51.86%) Microsoft
2 296 (47.82%) Microsoft 365
3 265 (42.81%) Windows
4 204 (32.96%) Active Directory
5 193 (31.18%) Problem-Solving
6 146 (23.59%) Customer Service
7 136 (21.97%) Azure
8 129 (20.84%) Windows Server
9 97 (15.67%) DNS
10 93 (15.02%) DHCP
11 83 (13.41%) SharePoint
12 76 (12.28%) Microsoft Intune
13 72 (11.63%) Firewall
13 72 (11.63%) Microsoft Exchange
13 72 (11.63%) Windows 10
14 71 (11.47%) Continuous Improvement
14 71 (11.47%) ITIL
15 59 (9.53%) Microsoft Office
15 59 (9.53%) VMware
16 58 (9.37%) Entra ID
17 54 (8.72%) Cybersecurity
18 44 (7.11%) Degree
18 44 (7.11%) TCP/IP
19 42 (6.79%) VPN
20 39 (6.30%) Process Improvement
20 39 (6.30%) WAN
21 38 (6.14%) LAN
21 38 (6.14%) Service Delivery
22 37 (5.98%) Mentoring
22 37 (5.98%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (13.41%) SharePoint
2 72 (11.63%) Microsoft Exchange
Applications
1 59 (9.53%) Microsoft Office
2 9 (1.45%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 1 (0.16%) Dynamics CRM
1 1 (0.16%) NetSuite
Cloud Services
1 296 (47.82%) Microsoft 365
2 136 (21.97%) Azure
3 58 (9.37%) Entra ID
4 19 (3.07%) OneDrive
5 14 (2.26%) Power Platform
6 13 (2.10%) AWS
6 13 (2.10%) SaaS
7 12 (1.94%) Google Workspace
8 8 (1.29%) IaaS
9 7 (1.13%) Azure Sentinel
10 5 (0.81%) Cloud Computing
10 5 (0.81%) Intacct
10 5 (0.81%) Microsoft Copilot
10 5 (0.81%) PaaS
11 4 (0.65%) Viva Engage
12 2 (0.32%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 97 (15.67%) DNS
2 93 (15.02%) DHCP
3 72 (11.63%) Firewall
4 44 (7.11%) TCP/IP
5 42 (6.79%) VPN
6 39 (6.30%) WAN
7 38 (6.14%) LAN
8 36 (5.82%) VLAN
9 35 (5.65%) Wi-Fi
10 29 (4.68%) VoIP
11 16 (2.58%) Wireless
12 11 (1.78%) SD-WAN
13 9 (1.45%) Network Security
14 8 (1.29%) WLAN
15 7 (1.13%) Cisco IOS
16 6 (0.97%) IP Telephony
16 6 (0.97%) Structured Cabling
17 5 (0.81%) Remote Desktop
18 4 (0.65%) Asterisk PBX
18 4 (0.65%) Software-Defined Networking
Database & Business Intelligence
1 14 (2.26%) SQL Server
2 11 (1.78%) PostgreSQL
3 9 (1.45%) Power BI
4 3 (0.48%) MySQL
5 2 (0.32%) Amazon RDS
6 1 (0.16%) Relational Database
Development Applications
1 7 (1.13%) JIRA
2 4 (0.65%) GitLab
General
1 208 (33.60%) Social Skills
2 64 (10.34%) Organisational Skills
3 48 (7.75%) Manufacturing
4 25 (4.04%) Retail
5 24 (3.88%) Analytical Skills
6 18 (2.91%) Advertising
7 16 (2.58%) Finance
8 14 (2.26%) Law
9 13 (2.10%) Aerospace
9 13 (2.10%) Documentation Skills
10 12 (1.94%) Inclusion and Diversity
11 10 (1.62%) Automotive
12 8 (1.29%) Multimedia
13 7 (1.13%) Marketing
14 5 (0.81%) Agriculture
14 5 (0.81%) Electronics
14 5 (0.81%) Public Sector
14 5 (0.81%) Social Housing
14 5 (0.81%) Telecoms
15 3 (0.48%) Legal
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
1 4 (0.65%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 115 (18.58%) Driving Licence
2 36 (5.82%) Onboarding
3 31 (5.01%) Self-Motivation
4 14 (2.26%) CCTV
5 11 (1.78%) Renewable Energy
6 10 (1.62%) Management Information System
7 6 (0.97%) Analytical Mindset
8 5 (0.81%) Manufacturing Execution System
8 5 (0.81%) Operational Technology
8 5 (0.81%) Security Posture
9 4 (0.65%) Data Centre
9 4 (0.65%) Enterprise Software
9 4 (0.65%) iPad
9 4 (0.65%) iPhone
9 4 (0.65%) PKI
10 3 (0.48%) FMCG
10 3 (0.48%) Housing Association
10 3 (0.48%) Hybrid Cloud
11 2 (0.32%) Mobile App
11 2 (0.32%) Virtual Team
Operating Systems
1 265 (42.81%) Windows
2 129 (20.84%) Windows Server
3 72 (11.63%) Windows 10
4 19 (3.07%) Windows Server 2019
5 18 (2.91%) Mac OS
6 16 (2.58%) Android
7 12 (1.94%) Windows Server 2016
8 11 (1.78%) Linux
9 10 (1.62%) Apple iOS
10 7 (1.13%) Windows 7
10 7 (1.13%) Windows 8
11 4 (0.65%) Windows Server 2012
12 2 (0.32%) Mac OS X
Processes & Methodologies
1 193 (31.18%) Problem-Solving
2 146 (23.59%) Customer Service
3 71 (11.47%) Continuous Improvement
3 71 (11.47%) ITIL
4 54 (8.72%) Cybersecurity
5 39 (6.30%) Process Improvement
6 38 (6.14%) Service Delivery
7 37 (5.98%) Mentoring
7 37 (5.98%) Remote Monitoring and Management
8 36 (5.82%) Disaster Recovery
9 35 (5.65%) ERP
10 29 (4.68%) Infrastructure Engineering
10 29 (4.68%) ITSM
11 27 (4.36%) Mobile Device Management
12 24 (3.88%) Service Management
13 23 (3.72%) Incident Management
13 23 (3.72%) Time Management
14 15 (2.42%) Asset Management
14 15 (2.42%) Proactive Maintenance
15 14 (2.26%) Project Delivery
Programming Languages
1 31 (5.01%) PowerShell
2 5 (0.81%) SQL
3 4 (0.65%) VBScript
Qualifications
1 44 (7.11%) Degree
2 29 (4.68%) Security Cleared
3 26 (4.20%) A+ Certification
4 25 (4.04%) Microsoft Certification
5 23 (3.72%) Network+ Certification
6 19 (3.07%) SC Cleared
7 10 (1.62%) Azure Certification
8 9 (1.45%) CCNA
8 9 (1.45%) Cisco Certification
8 9 (1.45%) DV Cleared
9 8 (1.29%) ITIL Foundation Certificate
10 6 (0.97%) Microsoft Certified Professional
11 5 (0.81%) DBS Check
12 4 (0.65%) HNC
13 2 (0.32%) Computer Science Degree
13 2 (0.32%) ITIL Certification
14 1 (0.16%) ACSP
14 1 (0.16%) BPSS Clearance
14 1 (0.16%) CCA
14 1 (0.16%) CompTIA Security+
Quality Assurance & Compliance
1 33 (5.33%) Cyber Essentials
2 10 (1.62%) SLA
3 8 (1.29%) Cyber Essentials PLUS
4 6 (0.97%) ISO/IEC 27001
5 5 (0.81%) GDPR
6 3 (0.48%) QA
7 1 (0.16%) ISO 22301
System Software
1 204 (32.96%) Active Directory
2 33 (5.33%) VMware Infrastructure
3 30 (4.85%) Hyper-V
4 7 (1.13%) VMware Workstation
5 4 (0.65%) BitLocker
5 4 (0.65%) Firmware
5 4 (0.65%) VMware ESXi
5 4 (0.65%) VMware NSX
5 4 (0.65%) vSphere
6 2 (0.32%) Terminal Services
Systems Management
1 76 (12.28%) Microsoft Intune
2 24 (3.88%) SCCM
3 19 (3.07%) Autotask
4 7 (1.13%) Active Directory Federation Services
5 6 (0.97%) FortiGate
5 6 (0.97%) WSUS
6 4 (0.65%) Ansible
6 4 (0.65%) Jamf Pro
7 1 (0.16%) Single Sign-On
Vendors
1 321 (51.86%) Microsoft
2 59 (9.53%) VMware
3 26 (4.20%) Cisco
4 21 (3.39%) Meraki
5 20 (3.23%) Apple
6 19 (3.07%) Citrix
7 12 (1.94%) Google
8 9 (1.45%) Fortinet
8 9 (1.45%) ServiceNow
8 9 (1.45%) Veeam
9 8 (1.29%) Fujitsu
9 8 (1.29%) Virgin Media
10 7 (1.13%) ESET
10 7 (1.13%) Freshdesk
11 6 (0.97%) Draytek
11 6 (0.97%) HubSpot
11 6 (0.97%) Sage
11 6 (0.97%) SonicWALL
11 6 (0.97%) Sophos
12 5 (0.81%) CheckPoint