IT Support Jobs in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £27,000 per year, according to job vacancies posted during the 6 months leading to 13 September 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 Sep 2024
Same period 2023 Same period 2022
Rank 73 188 193
Rank change year-on-year +115 +5 -26
Permanent jobs requiring an IT Support 380 160 315
As % of all permanent jobs advertised in the North of England 2.55% 1.58% 1.80%
As % of the Job Titles category 2.69% 1.70% 1.86%
Number of salaries quoted 295 137 293
10th Percentile £14,000 £22,790 £21,000
25th Percentile £19,000 £25,500 £23,500
Median annual salary (50th Percentile) £27,000 £30,000 £27,500
Median % change year-on-year -10.00% +9.09% +1.48%
75th Percentile £34,500 £34,500 £33,500
90th Percentile £40,000 £40,000 £43,750
England median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% +5.26%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 14,137 9,399 16,925
% of permanent jobs with a recognized job title 95.05% 92.97% 96.62%
Number of salaries quoted 8,249 6,479 10,783
10th Percentile £29,750 £30,000 £29,000
25th Percentile £38,750 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £52,500 £51,500
Median % change year-on-year -4.76% +1.94% +8.42%
75th Percentile £65,000 £69,800 £67,500
90th Percentile £77,500 £82,100 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +4.35%

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support in the North of England.

Salary trend for IT Support in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 13 September 2024.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 13 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +79 172 £28,000 -5.08% 60
Yorkshire +83 162 £25,000 -16.67% 42
North East +12 46 £22,000 -32.82% 13
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 13 September 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 136 (35.79%) Microsoft
2 128 (33.68%) Windows
3 114 (30.00%) Microsoft 365
4 91 (23.95%) Active Directory
5 79 (20.79%) Social Skills
6 69 (18.16%) Problem-Solving
7 44 (11.58%) Azure
8 43 (11.32%) Windows Server
9 40 (10.53%) Windows 10
10 37 (9.74%) DBS Check
11 34 (8.95%) Microsoft Office
12 31 (8.16%) Hyper-V
13 30 (7.89%) ITIL
13 30 (7.89%) Customer Service
14 28 (7.37%) VMware
14 28 (7.37%) Driving Licence
15 26 (6.84%) Cybersecurity
15 26 (6.84%) DNS
16 25 (6.58%) Firewall
16 25 (6.58%) VMware Infrastructure
17 23 (6.05%) Wi-Fi
17 23 (6.05%) Wireless
18 22 (5.79%) Google Workspace
19 21 (5.53%) Microsoft Intune
20 20 (5.26%) Google
21 18 (4.74%) Finance
21 18 (4.74%) Apple
22 17 (4.47%) SQL
22 17 (4.47%) SQL Server
22 17 (4.47%) SharePoint

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.47%) SharePoint
2 7 (1.84%) Microsoft Exchange
Applications
1 34 (8.95%) Microsoft Office
2 15 (3.95%) Microsoft Excel
3 1 (0.26%) Spreadsheet
Business Applications
1 3 (0.79%) Infor CloudSuite Industrial (formerly SyteLine)
1 3 (0.79%) SAP S/4HANA
Cloud Services
1 114 (30.00%) Microsoft 365
2 44 (11.58%) Azure
3 22 (5.79%) Google Workspace
4 14 (3.68%) Entra ID
5 6 (1.58%) AWS
6 5 (1.32%) OneDrive
7 3 (0.79%) Cloud Computing
7 3 (0.79%) Power Platform
8 2 (0.53%) Power Automate
8 2 (0.53%) PowerApps
9 1 (0.26%) WhatsApp
Communications & Networking
1 26 (6.84%) DNS
2 25 (6.58%) Firewall
3 23 (6.05%) Wi-Fi
3 23 (6.05%) Wireless
4 17 (4.47%) LAN
4 17 (4.47%) WAN
5 16 (4.21%) SAN
6 15 (3.95%) DHCP
7 9 (2.37%) VPN
8 6 (1.58%) Internet
8 6 (1.58%) NAS
8 6 (1.58%) TCP/IP
8 6 (1.58%) VLAN
8 6 (1.58%) VoIP
9 5 (1.32%) Remote Desktop
10 4 (1.05%) Network Security
11 3 (0.79%) WLAN
12 2 (0.53%) SNMP
12 2 (0.53%) SSL
13 1 (0.26%) Unified Communications
Database & Business Intelligence
1 17 (4.47%) SQL Server
2 2 (0.53%) Amazon QuickSight
2 2 (0.53%) Amazon RDS
3 1 (0.26%) Power BI
3 1 (0.26%) Tableau
General
1 79 (20.79%) Social Skills
2 18 (4.74%) Finance
3 10 (2.63%) Games
4 9 (2.37%) Analytical Skills
4 9 (2.37%) Retail
5 7 (1.84%) Law
6 5 (1.32%) Manufacturing
6 5 (1.32%) Organisational Skills
7 4 (1.05%) Inclusion and Diversity
7 4 (1.05%) Legal
8 3 (0.79%) Documentation Skills
8 3 (0.79%) Marketing
8 3 (0.79%) Online Betting
8 3 (0.79%) Pharmaceutical
8 3 (0.79%) Public Sector
8 3 (0.79%) Telecoms
9 2 (0.53%) Advertising
9 2 (0.53%) Agriculture
9 2 (0.53%) Electronics
10 1 (0.26%) Automotive
Miscellaneous
1 28 (7.37%) Driving Licence
2 10 (2.63%) Data Centre
2 10 (2.63%) Enterprise Storage
3 9 (2.37%) Self-Motivation
4 7 (1.84%) Management Information System
5 6 (1.58%) EPoS
6 4 (1.05%) Team-Oriented Environment
7 3 (0.79%) Enterprise Software
8 2 (0.53%) Onboarding
9 1 (0.26%) CCTV
9 1 (0.26%) Digital Signage
9 1 (0.26%) e-Learning
9 1 (0.26%) Fat Client
9 1 (0.26%) NHS
9 1 (0.26%) Thin Client
9 1 (0.26%) Video Conferencing
Operating Systems
1 128 (33.68%) Windows
2 43 (11.32%) Windows Server
3 40 (10.53%) Windows 10
4 8 (2.11%) Linux
4 8 (2.11%) Windows 7
4 8 (2.11%) Windows Server 2016
4 8 (2.11%) Windows Server 2019
5 6 (1.58%) Android
6 5 (1.32%) Apple iOS
7 3 (0.79%) Mac OS
8 2 (0.53%) Ubuntu
9 1 (0.26%) Mac OS X
9 1 (0.26%) Windows Server 2012
Processes & Methodologies
1 69 (18.16%) Problem-Solving
2 30 (7.89%) Customer Service
2 30 (7.89%) ITIL
3 26 (6.84%) Cybersecurity
4 15 (3.95%) Incident Management
5 13 (3.42%) Service Management
6 11 (2.89%) Agile
7 10 (2.63%) Project Management
8 8 (2.11%) CRM
8 8 (2.11%) Disaster Recovery
8 8 (2.11%) Logistics
8 8 (2.11%) Preventative Maintenance
8 8 (2.11%) Remote Monitoring and Management
9 7 (1.84%) Continuous Improvement
9 7 (1.84%) ERP
9 7 (1.84%) Security Patching
9 7 (1.84%) Storage Management
10 6 (1.58%) Computer Science
10 6 (1.58%) ITSM
10 6 (1.58%) Service Delivery
Programming Languages
1 17 (4.47%) SQL
2 4 (1.05%) PowerShell
Qualifications
1 37 (9.74%) DBS Check
2 15 (3.95%) Degree
3 14 (3.68%) Microsoft Certification
4 6 (1.58%) SC Cleared
4 6 (1.58%) Security Cleared
5 2 (0.53%) A+ Certification
5 2 (0.53%) Computer Science Degree
5 2 (0.53%) ITIL Certification
5 2 (0.53%) MCP
6 1 (0.26%) Azure Certification
6 1 (0.26%) CCNA
6 1 (0.26%) Cisco Certification
Quality Assurance & Compliance
1 15 (3.95%) SLA
2 12 (3.16%) GDPR
3 2 (0.53%) Accessibility
3 2 (0.53%) PCI DSS
4 1 (0.26%) QA
System Software
1 91 (23.95%) Active Directory
2 31 (8.16%) Hyper-V
3 25 (6.58%) VMware Infrastructure
4 6 (1.58%) Virtual Servers
5 5 (1.32%) Microsoft Virtual Server
6 2 (0.53%) Virtual Machines
6 2 (0.53%) VMware ESXi
6 2 (0.53%) VMware Server
6 2 (0.53%) vSphere
7 1 (0.26%) XenApp
7 1 (0.26%) XenDesktop
Systems Management
1 21 (5.53%) Microsoft Intune
2 10 (2.63%) SCCM
3 5 (1.32%) Jamf Pro
4 4 (1.05%) Autotask
5 2 (0.53%) vCenter Server
Vendors
1 136 (35.79%) Microsoft
2 28 (7.37%) VMware
3 20 (5.26%) Google
4 18 (4.74%) Apple
5 13 (3.42%) Cisco
6 10 (2.63%) Sophos
7 9 (2.37%) Citrix
8 8 (2.11%) SAP
9 7 (1.84%) ESET
9 7 (1.84%) Veeam
10 5 (1.32%) Datto
11 3 (0.79%) Baan
11 3 (0.79%) ConnectWise
11 3 (0.79%) Draytek
11 3 (0.79%) HP
11 3 (0.79%) Palo Alto
11 3 (0.79%) Ubiquiti
12 2 (0.53%) SolarWinds
13 1 (0.26%) Aruba
13 1 (0.26%) Rapid7