IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 29 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 53 78 61
Rank change year-on-year +25 -17 +94
Permanent jobs requiring an IT Support 586 380 492
As % of all permanent jobs in the North of England 2.76% 3.99% 3.14%
As % of the Job Titles category 2.90% 4.51% 3.31%
Number of salaries quoted 512 355 421
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £22,000
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -3.51%
75th Percentile £35,000 £34,750 £33,750
90th Percentile £42,500 £41,150 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,191 8,419 14,874
% of permanent jobs with a recognized job title 94.94% 88.47% 95.06%
Number of salaries quoted 14,690 4,540 10,701
10th Percentile £30,000 £26,000 £28,000
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -8.26%
75th Percentile £70,000 £65,063 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 29 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +57 283 £30,500 +12.96% 27
Yorkshire +1 259 £30,000 -1.64% 34
North East -32 44 £30,000 -3.23% 10
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 29 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 316 (53.92%) Microsoft
2 306 (52.22%) Microsoft 365
3 274 (46.76%) Windows
4 219 (37.37%) Active Directory
5 172 (29.35%) Problem-Solving
6 165 (28.16%) Customer Service
7 136 (23.21%) Windows Server
8 129 (22.01%) Azure
9 102 (17.41%) DNS
10 96 (16.38%) DHCP
11 89 (15.19%) SharePoint
12 78 (13.31%) Microsoft Exchange
13 77 (13.14%) Microsoft Intune
14 74 (12.63%) Firewall
15 73 (12.46%) Windows 10
16 70 (11.95%) Continuous Improvement
17 69 (11.77%) Cybersecurity
18 65 (11.09%) Entra ID
19 64 (10.92%) ITIL
20 56 (9.56%) TCP/IP
21 50 (8.53%) VMware
22 46 (7.85%) Cisco
22 46 (7.85%) Degree
23 45 (7.68%) Disaster Recovery
24 44 (7.51%) ERP
24 44 (7.51%) VoIP
25 42 (7.17%) Service Delivery
26 40 (6.83%) LAN
26 40 (6.83%) Microsoft Office
26 40 (6.83%) Wi-Fi

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 89 (15.19%) SharePoint
2 78 (13.31%) Microsoft Exchange
3 3 (0.51%) Apache
3 3 (0.51%) IIS
Applications
1 40 (6.83%) Microsoft Office
2 10 (1.71%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
5 1 (0.17%) Revit
Business Applications
1 4 (0.68%) NetSuite
2 1 (0.17%) Dynamics CRM
Cloud Services
1 306 (52.22%) Microsoft 365
2 129 (22.01%) Azure
3 65 (11.09%) Entra ID
4 32 (5.46%) OneDrive
5 14 (2.39%) Power Platform
6 13 (2.22%) AWS
7 10 (1.71%) Google Workspace
8 9 (1.54%) SaaS
8 9 (1.54%) Viva Engage
9 8 (1.37%) IaaS
10 6 (1.02%) Microsoft Copilot
11 5 (0.85%) Cloud Computing
11 5 (0.85%) PaaS
12 4 (0.68%) Mimecast
13 3 (0.51%) Intacct
14 2 (0.34%) Azure Sentinel
15 1 (0.17%) Adobe Creative Cloud
15 1 (0.17%) ChatGPT
15 1 (0.17%) Power Automate
Communications & Networking
1 102 (17.41%) DNS
2 96 (16.38%) DHCP
3 74 (12.63%) Firewall
4 56 (9.56%) TCP/IP
5 44 (7.51%) VoIP
6 40 (6.83%) LAN
6 40 (6.83%) Wi-Fi
7 37 (6.31%) VPN
8 34 (5.80%) VLAN
9 33 (5.63%) Wireless
10 31 (5.29%) WAN
11 14 (2.39%) Cisco IOS
12 13 (2.22%) WLAN
13 10 (1.71%) Remote Desktop
14 9 (1.54%) Network Security
14 9 (1.54%) Structured Cabling
15 7 (1.19%) SD-WAN
16 6 (1.02%) IP Telephony
17 4 (0.68%) SAN
18 2 (0.34%) MPLS
Database & Business Intelligence
1 11 (1.88%) SQL Server
2 9 (1.54%) Power BI
3 8 (1.37%) PostgreSQL
4 3 (0.51%) Amazon RDS
4 3 (0.51%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.19%) JIRA
2 2 (0.34%) GitLab
General
1 173 (29.52%) Social Skills
2 53 (9.04%) Organisational Skills
3 51 (8.70%) Manufacturing
4 24 (4.10%) Analytical Skills
5 21 (3.58%) Advertising
6 19 (3.24%) Retail
7 14 (2.39%) Automotive
8 13 (2.22%) Law
9 12 (2.05%) Inclusion and Diversity
10 9 (1.54%) Aerospace
10 9 (1.54%) Finance
11 8 (1.37%) Documentation Skills
12 6 (1.02%) Telecoms
13 5 (0.85%) Agriculture
13 5 (0.85%) Legal
13 5 (0.85%) Marketing
14 3 (0.51%) Electronics
14 3 (0.51%) Public Sector
14 3 (0.51%) Social Housing
15 2 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.68%) HTML
1 4 (0.68%) JSON
2 2 (0.34%) OpenTelemetry
Miscellaneous
1 94 (16.04%) Driving Licence
2 40 (6.83%) Onboarding
3 29 (4.95%) Self-Motivation
4 19 (3.24%) CCTV
5 9 (1.54%) iPad
5 9 (1.54%) iPhone
6 6 (1.02%) Enterprise Software
6 6 (1.02%) Manufacturing Execution System
6 6 (1.02%) Operational Technology
7 5 (0.85%) Renewable Energy
7 5 (0.85%) Security Posture
7 5 (0.85%) Virtual Team
8 4 (0.68%) Housing Association
9 3 (0.51%) CMDB
9 3 (0.51%) FMCG
9 3 (0.51%) Hybrid Cloud
9 3 (0.51%) Microsoft Licensing
10 2 (0.34%) Data Centre
10 2 (0.34%) Legacy Systems
10 2 (0.34%) Social Media
Operating Systems
1 274 (46.76%) Windows
2 136 (23.21%) Windows Server
3 73 (12.46%) Windows 10
4 19 (3.24%) Mac OS
5 15 (2.56%) Windows Server 2019
6 11 (1.88%) Android
7 9 (1.54%) Linux
8 8 (1.37%) Windows Server 2016
9 7 (1.19%) Apple iOS
10 5 (0.85%) Windows 7
10 5 (0.85%) Windows 8
11 3 (0.51%) Ubuntu
12 2 (0.34%) Mac OS X
Processes & Methodologies
1 172 (29.35%) Problem-Solving
2 165 (28.16%) Customer Service
3 70 (11.95%) Continuous Improvement
4 69 (11.77%) Cybersecurity
5 64 (10.92%) ITIL
6 45 (7.68%) Disaster Recovery
7 44 (7.51%) ERP
8 42 (7.17%) Service Delivery
9 36 (6.14%) ITSM
10 34 (5.80%) Infrastructure Engineering
11 33 (5.63%) Remote Monitoring and Management
12 29 (4.95%) Mentoring
13 28 (4.78%) Service Management
14 27 (4.61%) Mobile Device Management
15 24 (4.10%) Incident Management
16 21 (3.58%) Asset Management
16 21 (3.58%) Business Continuity
16 21 (3.58%) Process Improvement
17 18 (3.07%) Time Management
17 18 (3.07%) User Experience
Programming Languages
1 24 (4.10%) PowerShell
2 4 (0.68%) VBScript
3 1 (0.17%) SQL
Qualifications
1 46 (7.85%) Degree
2 31 (5.29%) Microsoft Certification
3 16 (2.73%) A+ Certification
4 14 (2.39%) Security Cleared
5 13 (2.22%) Network+ Certification
6 9 (1.54%) SC Cleared
7 8 (1.37%) Azure Certification
7 8 (1.37%) ITIL Foundation Certificate
7 8 (1.37%) Microsoft Certified Professional
8 7 (1.19%) CCNA
8 7 (1.19%) Cisco Certification
9 6 (1.02%) DBS Check
10 5 (0.85%) DV Cleared
11 3 (0.51%) HNC
12 2 (0.34%) Computer Science Degree
13 1 (0.17%) ACSP
13 1 (0.17%) AWS Certified Cloud Practitioner
13 1 (0.17%) BPSS Clearance
13 1 (0.17%) CCA
13 1 (0.17%) CompTIA Security+
Quality Assurance & Compliance
1 29 (4.95%) Cyber Essentials
2 13 (2.22%) SLA
3 8 (1.37%) Cyber Essentials PLUS
4 6 (1.02%) ISO/IEC 27001
5 3 (0.51%) PMO
5 3 (0.51%) QA
6 2 (0.34%) GDPR
7 1 (0.17%) ISO 22301
System Software
1 219 (37.37%) Active Directory
2 36 (6.14%) Hyper-V
3 33 (5.63%) VMware Infrastructure
4 7 (1.19%) Firmware
5 5 (0.85%) VMware ESXi
5 5 (0.85%) VMware Workstation
6 4 (0.68%) BitLocker
7 2 (0.34%) Terminal Services
7 2 (0.34%) VMware NSX
7 2 (0.34%) vSphere
Systems Management
1 77 (13.14%) Microsoft Intune
2 19 (3.24%) SCCM
3 15 (2.56%) Autotask
4 9 (1.54%) FortiGate
5 7 (1.19%) Jamf Pro
5 7 (1.19%) WSUS
6 2 (0.34%) Active Directory Federation Services
6 2 (0.34%) Ansible
Vendors
1 316 (53.92%) Microsoft
2 50 (8.53%) VMware
3 46 (7.85%) Cisco
4 28 (4.78%) Meraki
5 17 (2.90%) Apple
6 14 (2.39%) SonicWALL
7 12 (2.05%) HP
8 11 (1.88%) ServiceNow
9 10 (1.71%) CheckPoint
9 10 (1.71%) Citrix
9 10 (1.71%) Freshdesk
9 10 (1.71%) Google
10 9 (1.54%) ProCurve
10 9 (1.54%) Sophos
11 8 (1.37%) Palo Alto
11 8 (1.37%) Veeam
12 6 (1.02%) Draytek
13 5 (0.85%) Atlassian
13 5 (0.85%) iManage
13 5 (0.85%) Okta