IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 9 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Jun 2026
Same period 2025 Same period 2024
Rank 46 87 57
Rank change year-on-year +41 -30 +53
Permanent jobs requiring an IT Support 608 313 648
As % of all permanent jobs in the North of England 3.09% 3.91% 3.41%
As % of the Job Titles category 3.28% 4.37% 3.58%
Number of salaries quoted 521 289 579
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,000 £24,000 £23,250
Median annual salary (50th Percentile) £30,000 £29,500 £27,500
Median % change year-on-year +1.69% +7.27% -1.79%
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £38,250 £38,750
England median annual salary £32,000 £31,500 £28,611
% change year-on-year +1.59% +10.10% -9.17%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,552 7,156 18,112
% of permanent jobs with a recognized job title 94.27% 89.28% 95.32%
Number of salaries quoted 13,453 3,691 14,049
10th Percentile £30,000 £26,250 £27,000
25th Percentile £40,000 £34,000 £36,000
Median annual salary (50th Percentile) £52,500 £50,055 £50,000
Median % change year-on-year +4.89% +0.11% -7.41%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £85,000 £83,750 £77,500
England median annual salary £56,400 £57,500 £52,500
% change year-on-year -1.91% +9.52% -12.98%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 9 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 9 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +76 290 £30,000 +6.19% 38
Yorkshire +5 278 £30,000 +2.56% 27
North East -23 40 £30,000 -14.29% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 9 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 314 (51.64%) Microsoft
2 290 (47.70%) Microsoft 365
3 256 (42.11%) Windows
4 203 (33.39%) Active Directory
5 188 (30.92%) Problem-Solving
6 145 (23.85%) Customer Service
7 134 (22.04%) Azure
8 125 (20.56%) Windows Server
9 99 (16.28%) DNS
10 94 (15.46%) DHCP
11 82 (13.49%) SharePoint
12 74 (12.17%) Microsoft Intune
13 72 (11.84%) Windows 10
14 71 (11.68%) ITIL
14 71 (11.68%) Microsoft Exchange
15 70 (11.51%) Firewall
16 69 (11.35%) Continuous Improvement
17 59 (9.70%) Microsoft Office
18 58 (9.54%) Entra ID
18 58 (9.54%) VMware
19 55 (9.05%) Cybersecurity
20 45 (7.40%) TCP/IP
21 43 (7.07%) Degree
22 41 (6.74%) VPN
23 39 (6.41%) WAN
24 38 (6.25%) LAN
24 38 (6.25%) Service Delivery
25 37 (6.09%) Remote Monitoring and Management
26 36 (5.92%) Mentoring
26 36 (5.92%) Process Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 82 (13.49%) SharePoint
2 71 (11.68%) Microsoft Exchange
Applications
1 59 (9.70%) Microsoft Office
2 9 (1.48%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 1 (0.16%) Dynamics CRM
1 1 (0.16%) NetSuite
Cloud Services
1 290 (47.70%) Microsoft 365
2 134 (22.04%) Azure
3 58 (9.54%) Entra ID
4 18 (2.96%) OneDrive
5 14 (2.30%) Power Platform
6 12 (1.97%) AWS
6 12 (1.97%) Google Workspace
6 12 (1.97%) SaaS
7 8 (1.32%) IaaS
8 7 (1.15%) Azure Sentinel
9 5 (0.82%) Cloud Computing
9 5 (0.82%) Intacct
9 5 (0.82%) Microsoft Copilot
9 5 (0.82%) PaaS
10 4 (0.66%) Viva Engage
11 2 (0.33%) Mimecast
12 1 (0.16%) ChatGPT
12 1 (0.16%) Power Automate
Communications & Networking
1 99 (16.28%) DNS
2 94 (15.46%) DHCP
3 70 (11.51%) Firewall
4 45 (7.40%) TCP/IP
5 41 (6.74%) VPN
6 39 (6.41%) WAN
7 38 (6.25%) LAN
8 36 (5.92%) VLAN
9 35 (5.76%) Wi-Fi
10 28 (4.61%) VoIP
11 16 (2.63%) Wireless
12 11 (1.81%) SD-WAN
13 9 (1.48%) Network Security
14 8 (1.32%) WLAN
15 7 (1.15%) Cisco IOS
16 6 (0.99%) IP Telephony
16 6 (0.99%) Structured Cabling
17 5 (0.82%) Remote Desktop
18 4 (0.66%) Ethernet
18 4 (0.66%) Software-Defined Networking
Database & Business Intelligence
1 13 (2.14%) SQL Server
2 11 (1.81%) PostgreSQL
3 9 (1.48%) Power BI
4 3 (0.49%) MySQL
5 2 (0.33%) Amazon RDS
6 1 (0.16%) Relational Database
Development Applications
1 7 (1.15%) JIRA
2 4 (0.66%) GitLab
General
1 201 (33.06%) Social Skills
2 61 (10.03%) Organisational Skills
3 46 (7.57%) Manufacturing
4 24 (3.95%) Retail
5 21 (3.45%) Analytical Skills
6 17 (2.80%) Advertising
7 14 (2.30%) Finance
7 14 (2.30%) Law
8 13 (2.14%) Aerospace
8 13 (2.14%) Documentation Skills
9 12 (1.97%) Inclusion and Diversity
10 10 (1.64%) Automotive
11 8 (1.32%) Multimedia
12 5 (0.82%) Agriculture
12 5 (0.82%) Social Housing
13 4 (0.66%) Electronics
13 4 (0.66%) Marketing
13 4 (0.66%) Telecoms
14 3 (0.49%) Legal
14 3 (0.49%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.66%) HTML
1 4 (0.66%) JSON
1 4 (0.66%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 114 (18.75%) Driving Licence
2 36 (5.92%) Onboarding
3 29 (4.77%) Self-Motivation
4 14 (2.30%) CCTV
5 10 (1.64%) Renewable Energy
6 9 (1.48%) Management Information System
7 5 (0.82%) Analytical Mindset
7 5 (0.82%) Manufacturing Execution System
7 5 (0.82%) Operational Technology
7 5 (0.82%) Security Posture
8 4 (0.66%) Data Centre
8 4 (0.66%) Enterprise Software
8 4 (0.66%) iPad
8 4 (0.66%) iPhone
8 4 (0.66%) PKI
9 3 (0.49%) FMCG
9 3 (0.49%) Housing Association
9 3 (0.49%) Hybrid Cloud
10 2 (0.33%) CMDB
10 2 (0.33%) Virtual Team
Operating Systems
1 256 (42.11%) Windows
2 125 (20.56%) Windows Server
3 72 (11.84%) Windows 10
4 19 (3.13%) Windows Server 2019
5 17 (2.80%) Mac OS
6 14 (2.30%) Android
7 12 (1.97%) Windows Server 2016
8 11 (1.81%) Linux
9 10 (1.64%) Apple iOS
10 7 (1.15%) Windows 7
10 7 (1.15%) Windows 8
11 4 (0.66%) Windows Server 2012
12 2 (0.33%) Mac OS X
Processes & Methodologies
1 188 (30.92%) Problem-Solving
2 145 (23.85%) Customer Service
3 71 (11.68%) ITIL
4 69 (11.35%) Continuous Improvement
5 55 (9.05%) Cybersecurity
6 38 (6.25%) Service Delivery
7 37 (6.09%) Remote Monitoring and Management
8 36 (5.92%) Mentoring
8 36 (5.92%) Process Improvement
9 35 (5.76%) Disaster Recovery
10 34 (5.59%) ERP
11 29 (4.77%) Infrastructure Engineering
12 27 (4.44%) ITSM
12 27 (4.44%) Mobile Device Management
13 24 (3.95%) Incident Management
13 24 (3.95%) Service Management
14 23 (3.78%) Time Management
15 15 (2.47%) Asset Management
15 15 (2.47%) Proactive Maintenance
16 14 (2.30%) Information Security
Programming Languages
1 29 (4.77%) PowerShell
2 4 (0.66%) SQL
2 4 (0.66%) VBScript
Qualifications
1 43 (7.07%) Degree
2 27 (4.44%) Security Cleared
3 25 (4.11%) A+ Certification
4 24 (3.95%) Microsoft Certification
5 23 (3.78%) Network+ Certification
6 18 (2.96%) SC Cleared
7 10 (1.64%) Azure Certification
8 9 (1.48%) CCNA
8 9 (1.48%) Cisco Certification
8 9 (1.48%) DV Cleared
9 8 (1.32%) ITIL Foundation Certificate
10 6 (0.99%) Microsoft Certified Professional
11 4 (0.66%) DBS Check
11 4 (0.66%) HNC
12 2 (0.33%) Computer Science Degree
12 2 (0.33%) ITIL Certification
13 1 (0.16%) ACSP
13 1 (0.16%) CCA
13 1 (0.16%) CompTIA Security+
Quality Assurance & Compliance
1 33 (5.43%) Cyber Essentials
2 10 (1.64%) SLA
3 8 (1.32%) Cyber Essentials PLUS
4 6 (0.99%) ISO/IEC 27001
5 5 (0.82%) GDPR
6 3 (0.49%) QA
7 1 (0.16%) ISO 22301
System Software
1 203 (33.39%) Active Directory
2 33 (5.43%) VMware Infrastructure
3 29 (4.77%) Hyper-V
4 7 (1.15%) VMware Workstation
5 5 (0.82%) Firmware
6 4 (0.66%) BitLocker
6 4 (0.66%) VMware ESXi
6 4 (0.66%) VMware NSX
6 4 (0.66%) vSphere
7 2 (0.33%) Terminal Services
Systems Management
1 74 (12.17%) Microsoft Intune
2 24 (3.95%) SCCM
3 19 (3.13%) Autotask
4 7 (1.15%) Active Directory Federation Services
5 6 (0.99%) FortiGate
5 6 (0.99%) WSUS
6 4 (0.66%) Ansible
6 4 (0.66%) Jamf Pro
7 1 (0.16%) Single Sign-On
Vendors
1 314 (51.64%) Microsoft
2 58 (9.54%) VMware
3 27 (4.44%) Cisco
4 21 (3.45%) Meraki
5 19 (3.13%) Apple
5 19 (3.13%) Citrix
6 12 (1.97%) Google
7 9 (1.48%) ServiceNow
8 8 (1.32%) Fortinet
8 8 (1.32%) Freshdesk
8 8 (1.32%) Fujitsu
8 8 (1.32%) Veeam
8 8 (1.32%) Virgin Media
9 7 (1.15%) ESET
10 6 (0.99%) Draytek
10 6 (0.99%) HubSpot
10 6 (0.99%) Sage
10 6 (0.99%) SonicWALL
10 6 (0.99%) Sophos
11 5 (0.82%) CheckPoint