IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 8 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Dec 2025
Same period 2024 Same period 2023
Rank 58 84 112
Rank change year-on-year +26 +28 +95
Permanent jobs requiring an IT Support 354 282 198
As % of all permanent jobs in the North of England 3.54% 2.59% 2.78%
As % of the Job Titles category 4.07% 2.75% 2.88%
Number of salaries quoted 319 171 179
10th Percentile £23,200 £14,000 £22,790
25th Percentile £26,250 £20,000 £26,250
Median annual salary (50th Percentile) £31,000 £29,500 £30,000
Median % change year-on-year +5.08% -1.67% +13.21%
75th Percentile £34,500 £35,000 £35,250
90th Percentile £43,250 £41,000 £41,700
England median annual salary £31,000 £31,250 £32,500
% change year-on-year -0.80% -3.85% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,691 10,241 6,871
% of permanent jobs with a recognized job title 86.83% 94.14% 96.48%
Number of salaries quoted 4,894 5,323 5,309
10th Percentile £26,750 £30,800 £29,000
25th Percentile £31,250 £40,000 £39,500
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% -
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £80,000 £82,548
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 8 December 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 8 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +57 173 £29,000 -3.33% 77
Yorkshire +2 161 £31,000 +8.77% 59
North East 0 20 £31,500 +36.96% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 8 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 210 (59.32%) Windows
2 172 (48.59%) Microsoft 365
3 171 (48.31%) Microsoft
4 124 (35.03%) Active Directory
5 113 (31.92%) Problem-Solving
6 97 (27.40%) Customer Service
7 81 (22.88%) Windows Server
8 79 (22.32%) ITIL
9 67 (18.93%) Azure
10 63 (17.80%) Windows 10
11 60 (16.95%) Microsoft Exchange
12 58 (16.38%) Firewall
13 48 (13.56%) Microsoft Office
14 47 (13.28%) VMware
15 40 (11.30%) Microsoft Intune
16 39 (11.02%) DNS
16 39 (11.02%) Hyper-V
16 39 (11.02%) VMware Infrastructure
17 38 (10.73%) Entra ID
18 37 (10.45%) Continuous Improvement
19 36 (10.17%) VPN
20 35 (9.89%) DHCP
21 33 (9.32%) SharePoint
22 32 (9.04%) ITSM
23 31 (8.76%) VLAN
24 29 (8.19%) Android
25 27 (7.63%) WAN
26 25 (7.06%) LAN
27 24 (6.78%) Cisco
27 24 (6.78%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 60 (16.95%) Microsoft Exchange
2 33 (9.32%) SharePoint
3 6 (1.69%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 48 (13.56%) Microsoft Office
2 11 (3.11%) Microsoft Excel
3 5 (1.41%) Microsoft PowerPoint
4 2 (0.56%) Acrobat
5 1 (0.28%) AutoCAD
5 1 (0.28%) MS Visio
Cloud Services
1 172 (48.59%) Microsoft 365
2 67 (18.93%) Azure
3 38 (10.73%) Entra ID
4 10 (2.82%) OneDrive
4 10 (2.82%) SaaS
5 8 (2.26%) Google Workspace
6 6 (1.69%) Power Platform
7 5 (1.41%) Cloud Computing
7 5 (1.41%) Dynamics 365
7 5 (1.41%) Power Automate
8 3 (0.85%) AWS
9 2 (0.56%) Viva Engage
10 1 (0.28%) Azure Sentinel
Communications & Networking
1 58 (16.38%) Firewall
2 39 (11.02%) DNS
3 36 (10.17%) VPN
4 35 (9.89%) DHCP
5 31 (8.76%) VLAN
6 27 (7.63%) WAN
7 25 (7.06%) LAN
8 24 (6.78%) TCP/IP
8 24 (6.78%) Wi-Fi
9 14 (3.95%) SAN
10 11 (3.11%) Wireless
11 10 (2.82%) Cisco IOS
12 9 (2.54%) VoIP
13 8 (2.26%) Network Security
13 8 (2.26%) Remote Desktop
14 4 (1.13%) WLAN
14 4 (1.13%) WPA
15 3 (0.85%) SD-WAN
16 2 (0.56%) Ethernet
16 2 (0.56%) Unified Communications
Database & Business Intelligence
1 8 (2.26%) SQL Server
2 6 (1.69%) Power BI
General
1 180 (50.85%) Social Skills
2 54 (15.25%) Manufacturing
3 51 (14.41%) Organisational Skills
4 19 (5.37%) Pharmaceutical
5 17 (4.80%) Analytical Skills
6 15 (4.24%) Law
7 14 (3.95%) Legal
8 13 (3.67%) Retail
9 11 (3.11%) Finance
10 8 (2.26%) Inclusion and Diversity
10 8 (2.26%) Public Sector
11 5 (1.41%) German Language
12 4 (1.13%) Advertising
13 3 (0.85%) Aerospace
13 3 (0.85%) Automotive
14 2 (0.56%) Marketing
15 1 (0.28%) Electronics
15 1 (0.28%) Games
15 1 (0.28%) Police
15 1 (0.28%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.69%) HTML
2 4 (1.13%) .NET
3 1 (0.28%) CSS
3 1 (0.28%) JSON
3 1 (0.28%) XML
Miscellaneous
1 52 (14.69%) Driving Licence
2 35 (9.89%) Onboarding
3 13 (3.67%) Self-Motivation
4 12 (3.39%) EPoS
5 8 (2.26%) Data Centre
5 8 (2.26%) NHS
6 7 (1.98%) Management Information System
6 7 (1.98%) Video Conferencing
7 6 (1.69%) Client/Server
7 6 (1.69%) Clustering
7 6 (1.69%) FMCG
8 5 (1.41%) Enterprise Software
8 5 (1.41%) LIMS
8 5 (1.41%) SCADA
9 4 (1.13%) Life Science
9 4 (1.13%) Replication
10 3 (0.85%) Enterprise Storage
10 3 (0.85%) iPad
10 3 (0.85%) iPhone
10 3 (0.85%) Mobile App
Operating Systems
1 210 (59.32%) Windows
2 81 (22.88%) Windows Server
3 63 (17.80%) Windows 10
4 29 (8.19%) Android
5 14 (3.95%) Apple iOS
5 14 (3.95%) Mac OS
6 11 (3.11%) Linux
7 7 (1.98%) Windows Server 2016
8 6 (1.69%) Mac OS X
9 5 (1.41%) Unix
10 4 (1.13%) Windows 7
10 4 (1.13%) Windows 8
11 3 (0.85%) Windows Server 2019
12 2 (0.56%) Windows Server 2012
13 1 (0.28%) Red Hat Enterprise Linux
13 1 (0.28%) Solaris
Processes & Methodologies
1 113 (31.92%) Problem-Solving
2 97 (27.40%) Customer Service
3 79 (22.32%) ITIL
4 37 (10.45%) Continuous Improvement
5 32 (9.04%) ITSM
6 24 (6.78%) Cybersecurity
6 24 (6.78%) Mentoring
6 24 (6.78%) Service Management
7 22 (6.21%) User Experience
8 20 (5.65%) Process Improvement
9 19 (5.37%) Project Delivery
9 19 (5.37%) Service Delivery
10 16 (4.52%) Asset Management
11 15 (4.24%) ERP
12 13 (3.67%) Disaster Recovery
12 13 (3.67%) IT Asset Management
13 11 (3.11%) Mobile Device Management
13 11 (3.11%) Patch Management
14 10 (2.82%) Remote Monitoring and Management
14 10 (2.82%) Strategic Planning
Programming Languages
1 17 (4.80%) SQL
2 7 (1.98%) PL/SQL
2 7 (1.98%) VBScript
3 6 (1.69%) PowerShell
4 4 (1.13%) C#
4 4 (1.13%) JavaScript
4 4 (1.13%) VB.NET
4 4 (1.13%) VBA
5 1 (0.28%) Bash
5 1 (0.28%) Java
5 1 (0.28%) Python
Qualifications
1 17 (4.80%) A+ Certification
1 17 (4.80%) Microsoft Certification
2 13 (3.67%) Degree
2 13 (3.67%) ITIL Foundation Certificate
3 11 (3.11%) DBS Check
4 10 (2.82%) MCP
5 8 (2.26%) ITIL Certification
6 7 (1.98%) Network+ Certification
7 6 (1.69%) CCNA
7 6 (1.69%) Cisco Certification
8 5 (1.41%) MCSA
9 4 (1.13%) Security Cleared
10 3 (0.85%) SC Cleared
11 2 (0.56%) BPSS Clearance
Quality Assurance & Compliance
1 17 (4.80%) SLA
2 12 (3.39%) Cyber Essentials
3 5 (1.41%) 21 CFR Part 11
3 5 (1.41%) Cyber Essentials PLUS
3 5 (1.41%) GxP
4 4 (1.13%) QA
5 3 (0.85%) GDPR
6 1 (0.28%) ISO/IEC 27001
System Software
1 124 (35.03%) Active Directory
2 39 (11.02%) Hyper-V
2 39 (11.02%) VMware Infrastructure
3 4 (1.13%) VMware Workstation
4 3 (0.85%) Firmware
5 2 (0.56%) Virtual Desktop
5 2 (0.56%) vSphere
5 2 (0.56%) XenDesktop
6 1 (0.28%) Docker
Systems Management
1 40 (11.30%) Microsoft Intune
2 15 (4.24%) SCCM
3 4 (1.13%) Autotask
4 1 (0.28%) Ansible
4 1 (0.28%) Podman
4 1 (0.28%) RSA Archer
Vendors
1 171 (48.31%) Microsoft
2 47 (13.28%) VMware
3 24 (6.78%) Cisco
4 20 (5.65%) Veeam
5 10 (2.82%) Citrix
6 9 (2.54%) Adobe
6 9 (2.54%) Apple
7 8 (2.26%) Dell
7 8 (2.26%) Google
7 8 (2.26%) Sophos
8 7 (1.98%) HP
9 6 (1.69%) ESET
9 6 (1.69%) Salesforce
9 6 (1.69%) SonicWALL
9 6 (1.69%) Supermicro
10 5 (1.41%) Facebook
11 3 (0.85%) Sage
11 3 (0.85%) ServiceNow
11 3 (0.85%) Zoho
12 2 (0.56%) MobileIron