IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 30 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Jan 2026
Same period 2025 Same period 2024
Rank 48 78 74
Rank change year-on-year +30 -4 +47
Permanent jobs requiring an IT Support 438 270 376
As % of all permanent jobs in the North of England 3.77% 3.08% 3.34%
As % of the Job Titles category 4.24% 3.29% 3.50%
Number of salaries quoted 380 102 348
10th Percentile £25,225 £24,500 £21,500
25th Percentile £26,500 £26,813 £24,750
Median annual salary (50th Percentile) £30,000 £30,500 £29,102
Median % change year-on-year -1.64% +4.80% +9.82%
75th Percentile £35,000 £36,500 £33,750
90th Percentile £45,000 £43,650 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,330 8,200 10,738
% of permanent jobs with a recognized job title 88.85% 93.53% 95.53%
Number of salaries quoted 6,163 3,874 8,833
10th Percentile £28,250 £31,250 £27,000
25th Percentile £35,000 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £66,250 £68,117 £65,500
90th Percentile £81,250 £82,500 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 30 January 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 30 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +79 227 £30,000 -3.23% 33
Yorkshire +1 191 £31,000 +3.33% 42
North East +3 20 £31,000 -11.43% 14
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 30 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 240 (54.79%) Windows
2 228 (52.05%) Microsoft
3 211 (48.17%) Microsoft 365
4 151 (34.47%) Problem-Solving
5 143 (32.65%) Active Directory
6 120 (27.40%) Customer Service
7 106 (24.20%) Windows Server
8 94 (21.46%) Azure
9 93 (21.23%) ITIL
10 70 (15.98%) Firewall
11 68 (15.53%) Windows 10
12 64 (14.61%) Microsoft Exchange
13 62 (14.16%) Microsoft Office
13 62 (14.16%) VMware
14 55 (12.56%) DNS
15 54 (12.33%) VPN
16 51 (11.64%) Continuous Improvement
16 51 (11.64%) DHCP
17 48 (10.96%) Entra ID
18 47 (10.73%) Hyper-V
19 44 (10.05%) SharePoint
19 44 (10.05%) VMware Infrastructure
20 43 (9.82%) Mentoring
21 42 (9.59%) Microsoft Intune
22 36 (8.22%) WAN
23 35 (7.99%) Cybersecurity
23 35 (7.99%) TCP/IP
24 33 (7.53%) VLAN
25 32 (7.31%) LAN
26 31 (7.08%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 64 (14.61%) Microsoft Exchange
2 44 (10.05%) SharePoint
3 6 (1.37%) WordPress
4 1 (0.23%) CMS
4 1 (0.23%) IIS
4 1 (0.23%) Tomcat
Applications
1 62 (14.16%) Microsoft Office
2 13 (2.97%) Microsoft Excel
3 5 (1.14%) Microsoft PowerPoint
4 2 (0.46%) Acrobat
4 2 (0.46%) AutoCAD
5 1 (0.23%) MS Visio
Cloud Services
1 211 (48.17%) Microsoft 365
2 94 (21.46%) Azure
3 48 (10.96%) Entra ID
4 13 (2.97%) Google Workspace
4 13 (2.97%) OneDrive
5 8 (1.83%) AWS
5 8 (1.83%) SaaS
6 6 (1.37%) Azure Sentinel
6 6 (1.37%) Power Platform
7 5 (1.14%) Cloud Computing
7 5 (1.14%) Dynamics 365
7 5 (1.14%) Power Automate
8 2 (0.46%) Intacct
8 2 (0.46%) Viva Engage
Communications & Networking
1 70 (15.98%) Firewall
2 55 (12.56%) DNS
3 54 (12.33%) VPN
4 51 (11.64%) DHCP
5 36 (8.22%) WAN
6 35 (7.99%) TCP/IP
7 33 (7.53%) VLAN
8 32 (7.31%) LAN
9 27 (6.16%) Wi-Fi
10 13 (2.97%) Wireless
11 11 (2.51%) Network Security
12 9 (2.05%) SAN
13 8 (1.83%) VoIP
14 7 (1.60%) SD-WAN
15 6 (1.37%) Ethernet
16 4 (0.91%) Remote Desktop
16 4 (0.91%) WLAN
17 3 (0.68%) Cisco IOS
18 2 (0.46%) Unified Communications
18 2 (0.46%) VPLS
Database & Business Intelligence
1 10 (2.28%) SQL Server
2 6 (1.37%) Power BI
3 3 (0.68%) MySQL
3 3 (0.68%) PostgreSQL
Development Applications
1 2 (0.46%) GitLab
General
1 210 (47.95%) Social Skills
2 50 (11.42%) Organisational Skills
3 48 (10.96%) Manufacturing
4 23 (5.25%) Analytical Skills
5 20 (4.57%) Finance
6 15 (3.42%) Law
7 14 (3.20%) Legal
8 13 (2.97%) Pharmaceutical
9 12 (2.74%) Retail
10 11 (2.51%) Aerospace
11 10 (2.28%) Documentation Skills
11 10 (2.28%) Inclusion and Diversity
12 8 (1.83%) Multimedia
13 6 (1.37%) Public Sector
14 5 (1.14%) Advertising
14 5 (1.14%) German Language
14 5 (1.14%) Marketing
15 3 (0.68%) Automotive
15 3 (0.68%) Electronics
16 2 (0.46%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.37%) HTML
2 2 (0.46%) OpenTelemetry
3 1 (0.23%) CSS
3 1 (0.23%) JSON
3 1 (0.23%) Software Packaging
3 1 (0.23%) XML
Miscellaneous
1 89 (20.32%) Driving Licence
2 29 (6.62%) Onboarding
3 16 (3.65%) Management Information System
4 15 (3.42%) Self-Motivation
5 11 (2.51%) Data Centre
6 9 (2.05%) Renewable Energy
7 8 (1.83%) EPoS
7 8 (1.83%) NHS
8 7 (1.60%) Analytical Mindset
8 7 (1.60%) Replication
8 7 (1.60%) Video Conferencing
9 6 (1.37%) Client/Server
10 5 (1.14%) Mobile App
11 4 (0.91%) Life Science
12 3 (0.68%) Enterprise Storage
12 3 (0.68%) iPad
12 3 (0.68%) iPhone
12 3 (0.68%) LIMS
12 3 (0.68%) SCADA
13 2 (0.46%) PKI
Operating Systems
1 240 (54.79%) Windows
2 106 (24.20%) Windows Server
3 68 (15.53%) Windows 10
4 30 (6.85%) Android
5 21 (4.79%) Mac OS
6 16 (3.65%) Apple iOS
7 11 (2.51%) Linux
8 9 (2.05%) Windows Server 2016
9 7 (1.60%) Windows Server 2019
10 6 (1.37%) Mac OS X
10 6 (1.37%) Windows 7
10 6 (1.37%) Windows 8
11 5 (1.14%) Unix
12 4 (0.91%) Windows Server 2012
13 1 (0.23%) Red Hat Enterprise Linux
13 1 (0.23%) Solaris
Processes & Methodologies
1 151 (34.47%) Problem-Solving
2 120 (27.40%) Customer Service
3 93 (21.23%) ITIL
4 51 (11.64%) Continuous Improvement
5 43 (9.82%) Mentoring
6 35 (7.99%) Cybersecurity
7 31 (7.08%) Service Delivery
8 30 (6.85%) ITSM
9 27 (6.16%) Process Improvement
10 24 (5.48%) Service Management
11 23 (5.25%) Remote Monitoring and Management
12 20 (4.57%) User Experience
13 19 (4.34%) Asset Management
14 18 (4.11%) Project Delivery
15 16 (3.65%) Disaster Recovery
15 16 (3.65%) IT Asset Management
15 16 (3.65%) Mobile Device Management
16 15 (3.42%) Time Management
17 14 (3.20%) Incident Management
17 14 (3.20%) Proactive Maintenance
Programming Languages
1 14 (3.20%) SQL
2 8 (1.83%) PowerShell
3 7 (1.60%) PL/SQL
3 7 (1.60%) VBScript
4 4 (0.91%) VBA
5 1 (0.23%) Bash
5 1 (0.23%) Java
5 1 (0.23%) Python
Qualifications
1 28 (6.39%) Degree
2 25 (5.71%) A+ Certification
3 19 (4.34%) Security Cleared
4 15 (3.42%) Network+ Certification
5 14 (3.20%) Microsoft Certification
6 13 (2.97%) ITIL Foundation Certificate
6 13 (2.97%) SC Cleared
7 12 (2.74%) DBS Check
8 11 (2.51%) ITIL Certification
9 10 (2.28%) Microsoft Certified Professional
10 6 (1.37%) CCNA
10 6 (1.37%) Cisco Certification
11 4 (0.91%) DV Cleared
12 3 (0.68%) BPSS Clearance
12 3 (0.68%) MCSA
13 2 (0.46%) Azure Certification
14 1 (0.23%) HNC
Quality Assurance & Compliance
1 19 (4.34%) Cyber Essentials
2 18 (4.11%) SLA
3 6 (1.37%) GDPR
4 5 (1.14%) Cyber Essentials PLUS
5 4 (0.91%) ISO/IEC 27001
5 4 (0.91%) QA
6 3 (0.68%) 21 CFR Part 11
6 3 (0.68%) GxP
System Software
1 143 (32.65%) Active Directory
2 47 (10.73%) Hyper-V
3 44 (10.05%) VMware Infrastructure
4 6 (1.37%) VMware Workstation
5 4 (0.91%) vSphere
6 3 (0.68%) Firmware
7 2 (0.46%) Virtual Desktop
7 2 (0.46%) VMware ESXi
7 2 (0.46%) VMware NSX
7 2 (0.46%) XenDesktop
8 1 (0.23%) Docker
Systems Management
1 42 (9.59%) Microsoft Intune
2 15 (3.42%) SCCM
3 8 (1.83%) Autotask
4 5 (1.14%) Active Directory Federation Services
5 3 (0.68%) Ansible
6 2 (0.46%) WSUS
7 1 (0.23%) Podman
7 1 (0.23%) RSA Archer
7 1 (0.23%) Single Sign-On
Vendors
1 228 (52.05%) Microsoft
2 62 (14.16%) VMware
3 19 (4.34%) Citrix
4 16 (3.65%) Veeam
5 15 (3.42%) Apple
6 13 (2.97%) Google
7 10 (2.28%) Fortinet
8 9 (2.05%) Adobe
9 8 (1.83%) Cisco
9 8 (1.83%) Fujitsu
9 8 (1.83%) Virgin Media
10 6 (1.37%) ESET
10 6 (1.37%) Facebook
11 5 (1.14%) Sage
11 5 (1.14%) Zoho
12 4 (0.91%) ServiceNow
13 3 (0.68%) Dell
13 3 (0.68%) Salesforce
14 2 (0.46%) HP
14 2 (0.46%) SAP