IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 1 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Dec 2025
Same period 2024 Same period 2023
Rank 57 80 108
Rank change year-on-year +23 +28 +106
Permanent jobs requiring an IT Support 355 318 195
As % of all permanent jobs in the North of England 3.79% 2.73% 2.71%
As % of the Job Titles category 4.31% 2.89% 2.81%
Number of salaries quoted 323 199 176
10th Percentile £23,050 £14,000 £22,790
25th Percentile £26,250 £18,000 £26,250
Median annual salary (50th Percentile) £31,000 £28,000 £30,000
Median % change year-on-year +10.71% -6.67% +13.21%
75th Percentile £34,500 £35,000 £35,250
90th Percentile £43,250 £40,600 £42,000
England median annual salary £31,000 £30,000 £32,500
% change year-on-year +3.33% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,231 11,013 6,939
% of permanent jobs with a recognized job title 87.92% 94.40% 96.54%
Number of salaries quoted 4,950 5,696 5,370
10th Percentile £26,500 £30,000 £29,000
25th Percentile £31,250 £40,000 £40,000
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% -
75th Percentile £65,000 £65,000 £68,688
90th Percentile £80,000 £80,000 £82,842
England median annual salary £55,000 £58,000 £60,000
% change year-on-year -5.17% -3.33% -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 1 December 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 1 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +42 174 £29,000 -1.69% 78
Yorkshire +6 161 £31,000 +10.71% 60
North East -1 20 £31,500 +43.18% 12
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 1 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 209 (58.87%) Windows
2 171 (48.17%) Microsoft 365
3 170 (47.89%) Microsoft
4 122 (34.37%) Active Directory
5 111 (31.27%) Problem-Solving
6 95 (26.76%) Customer Service
7 80 (22.54%) Windows Server
8 78 (21.97%) ITIL
9 66 (18.59%) Azure
10 62 (17.46%) Windows 10
11 60 (16.90%) Microsoft Exchange
12 57 (16.06%) Firewall
13 49 (13.80%) VMware
14 48 (13.52%) Microsoft Office
15 41 (11.55%) Hyper-V
16 40 (11.27%) Microsoft Intune
17 39 (10.99%) VMware Infrastructure
18 38 (10.70%) DNS
19 37 (10.42%) Continuous Improvement
19 37 (10.42%) Entra ID
20 34 (9.58%) DHCP
21 32 (9.01%) VPN
22 31 (8.73%) ITSM
23 30 (8.45%) SharePoint
24 29 (8.17%) Android
25 26 (7.32%) Cisco
25 26 (7.32%) VLAN
26 25 (7.04%) WAN
27 24 (6.76%) Service Management
28 23 (6.48%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 60 (16.90%) Microsoft Exchange
2 30 (8.45%) SharePoint
3 6 (1.69%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 48 (13.52%) Microsoft Office
2 12 (3.38%) Microsoft Excel
3 5 (1.41%) Microsoft PowerPoint
4 2 (0.56%) Acrobat
5 1 (0.28%) MS Visio
Cloud Services
1 171 (48.17%) Microsoft 365
2 66 (18.59%) Azure
3 37 (10.42%) Entra ID
4 10 (2.82%) OneDrive
4 10 (2.82%) SaaS
5 8 (2.25%) Google Workspace
6 6 (1.69%) Power Platform
7 5 (1.41%) Cloud Computing
7 5 (1.41%) Dynamics 365
7 5 (1.41%) Power Automate
8 3 (0.85%) AWS
9 2 (0.56%) Viva Engage
Communications & Networking
1 57 (16.06%) Firewall
2 38 (10.70%) DNS
3 34 (9.58%) DHCP
4 32 (9.01%) VPN
5 26 (7.32%) VLAN
6 25 (7.04%) WAN
7 23 (6.48%) LAN
7 23 (6.48%) TCP/IP
7 23 (6.48%) Wi-Fi
8 14 (3.94%) SAN
9 12 (3.38%) Wireless
10 10 (2.82%) Cisco IOS
10 10 (2.82%) VoIP
11 9 (2.54%) Remote Desktop
12 8 (2.25%) Network Security
13 6 (1.69%) WPA
14 3 (0.85%) SD-WAN
15 2 (0.56%) WLAN
16 1 (0.28%) IPv4
16 1 (0.28%) IPv6
Database & Business Intelligence
1 8 (2.25%) SQL Server
2 6 (1.69%) Power BI
General
1 182 (51.27%) Social Skills
2 53 (14.93%) Manufacturing
3 51 (14.37%) Organisational Skills
4 22 (6.20%) Pharmaceutical
5 16 (4.51%) Analytical Skills
5 16 (4.51%) Law
6 14 (3.94%) Legal
7 13 (3.66%) Retail
8 11 (3.10%) Finance
9 8 (2.25%) Inclusion and Diversity
9 8 (2.25%) Public Sector
10 5 (1.41%) German Language
11 4 (1.13%) Automotive
12 3 (0.85%) Advertising
12 3 (0.85%) Aerospace
13 2 (0.56%) Marketing
14 1 (0.28%) Electronics
14 1 (0.28%) Games
14 1 (0.28%) Police
14 1 (0.28%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.69%) .NET
1 6 (1.69%) HTML
2 1 (0.28%) CSS
2 1 (0.28%) JSON
2 1 (0.28%) XML
Miscellaneous
1 52 (14.65%) Driving Licence
2 34 (9.58%) Onboarding
3 15 (4.23%) EPoS
4 11 (3.10%) Self-Motivation
5 8 (2.25%) Data Centre
5 8 (2.25%) NHS
6 7 (1.97%) Management Information System
7 6 (1.69%) Client/Server
7 6 (1.69%) Clustering
7 6 (1.69%) FMCG
7 6 (1.69%) Video Conferencing
8 5 (1.41%) Enterprise Software
8 5 (1.41%) Life Science
8 5 (1.41%) LIMS
8 5 (1.41%) SCADA
9 4 (1.13%) Replication
10 3 (0.85%) Enterprise Storage
10 3 (0.85%) iPad
10 3 (0.85%) iPhone
10 3 (0.85%) Mobile App
Operating Systems
1 209 (58.87%) Windows
2 80 (22.54%) Windows Server
3 62 (17.46%) Windows 10
4 29 (8.17%) Android
5 14 (3.94%) Mac OS
6 13 (3.66%) Apple iOS
7 11 (3.10%) Linux
8 7 (1.97%) Windows Server 2016
9 6 (1.69%) Mac OS X
10 5 (1.41%) Unix
11 4 (1.13%) Windows 7
11 4 (1.13%) Windows 8
12 3 (0.85%) Windows Server 2019
13 2 (0.56%) Windows Server 2012
14 1 (0.28%) Red Hat Enterprise Linux
14 1 (0.28%) Solaris
Processes & Methodologies
1 111 (31.27%) Problem-Solving
2 95 (26.76%) Customer Service
3 78 (21.97%) ITIL
4 37 (10.42%) Continuous Improvement
5 31 (8.73%) ITSM
6 24 (6.76%) Service Management
7 23 (6.48%) Cybersecurity
7 23 (6.48%) Mentoring
7 23 (6.48%) User Experience
8 20 (5.63%) Process Improvement
9 19 (5.35%) Project Delivery
9 19 (5.35%) Service Delivery
10 16 (4.51%) ERP
11 15 (4.23%) Asset Management
12 13 (3.66%) Disaster Recovery
13 12 (3.38%) IT Asset Management
14 11 (3.10%) Patch Management
15 10 (2.82%) CRM
15 10 (2.82%) Mobile Device Management
15 10 (2.82%) Strategic Planning
Programming Languages
1 19 (5.35%) SQL
2 7 (1.97%) PL/SQL
2 7 (1.97%) VBScript
3 6 (1.69%) C#
3 6 (1.69%) JavaScript
3 6 (1.69%) PowerShell
3 6 (1.69%) VB.NET
4 5 (1.41%) VBA
5 1 (0.28%) Bash
5 1 (0.28%) Java
5 1 (0.28%) Python
5 1 (0.28%) VB
Qualifications
1 18 (5.07%) A+ Certification
2 17 (4.79%) Microsoft Certification
3 14 (3.94%) Degree
4 13 (3.66%) ITIL Foundation Certificate
5 12 (3.38%) DBS Check
6 10 (2.82%) MCP
7 8 (2.25%) ITIL Certification
8 6 (1.69%) CCNA
8 6 (1.69%) Cisco Certification
8 6 (1.69%) Network+ Certification
9 5 (1.41%) MCSA
10 4 (1.13%) Security Cleared
11 3 (0.85%) SC Cleared
12 2 (0.56%) BPSS Clearance
Quality Assurance & Compliance
1 16 (4.51%) SLA
2 11 (3.10%) Cyber Essentials
3 5 (1.41%) 21 CFR Part 11
3 5 (1.41%) Cyber Essentials PLUS
3 5 (1.41%) GxP
4 4 (1.13%) QA
5 3 (0.85%) GDPR
6 1 (0.28%) ISO/IEC 27001
System Software
1 122 (34.37%) Active Directory
2 41 (11.55%) Hyper-V
3 39 (10.99%) VMware Infrastructure
4 4 (1.13%) VMware Workstation
5 3 (0.85%) Firmware
6 2 (0.56%) Virtual Desktop
6 2 (0.56%) vSphere
6 2 (0.56%) XenDesktop
7 1 (0.28%) Docker
7 1 (0.28%) VMware ESXi
Systems Management
1 40 (11.27%) Microsoft Intune
2 14 (3.94%) SCCM
3 4 (1.13%) Autotask
4 1 (0.28%) Ansible
4 1 (0.28%) Podman
4 1 (0.28%) RSA Archer
Vendors
1 170 (47.89%) Microsoft
2 49 (13.80%) VMware
3 26 (7.32%) Cisco
4 22 (6.20%) Veeam
5 10 (2.82%) Citrix
6 9 (2.54%) Adobe
6 9 (2.54%) Sophos
7 8 (2.25%) Apple
7 8 (2.25%) Dell
7 8 (2.25%) Google
8 7 (1.97%) ESET
8 7 (1.97%) HP
9 6 (1.69%) Salesforce
9 6 (1.69%) SonicWALL
9 6 (1.69%) Supermicro
10 5 (1.41%) Facebook
11 4 (1.13%) Datto
11 4 (1.13%) Ubiquiti
12 3 (0.85%) ConnectWise
12 3 (0.85%) Zoho