IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 15 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jun 2026
Same period 2025 Same period 2024
Rank 47 87 58
Rank change year-on-year +40 -29 +73
Permanent jobs requiring an IT Support 620 321 679
As % of all permanent jobs in the North of England 3.12% 3.94% 3.45%
As % of the Job Titles category 3.30% 4.44% 3.63%
Number of salaries quoted 530 296 606
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,000 £24,000 £23,000
Median annual salary (50th Percentile) £30,000 £29,750 £27,500
Median % change year-on-year +0.84% +8.18% -1.79%
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £39,375 £38,750
England median annual salary £32,000 £31,500 £28,500
% change year-on-year +1.59% +10.53% -9.52%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,765 7,232 18,700
% of permanent jobs with a recognized job title 94.33% 88.76% 95.00%
Number of salaries quoted 13,662 3,703 14,429
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,750 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - -7.41%
75th Percentile £70,000 £68,114 £65,000
90th Percentile £86,250 £83,550 £77,500
England median annual salary £57,239 £57,500 £52,500
% change year-on-year -0.45% +9.52% -12.87%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 15 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 15 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +68 292 £30,000 +1.69% 42
Yorkshire +8 284 £30,000 +1.69% 17
North East -24 44 £30,000 -14.29% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 15 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 323 (52.10%) Microsoft
2 297 (47.90%) Microsoft 365
3 260 (41.94%) Windows
4 208 (33.55%) Active Directory
5 193 (31.13%) Problem-Solving
6 146 (23.55%) Customer Service
7 132 (21.29%) Azure
8 127 (20.48%) Windows Server
9 103 (16.61%) DNS
10 97 (15.65%) DHCP
11 86 (13.87%) SharePoint
12 75 (12.10%) Firewall
12 75 (12.10%) Windows 10
13 73 (11.77%) Microsoft Intune
14 72 (11.61%) Microsoft Exchange
15 70 (11.29%) ITIL
16 69 (11.13%) Continuous Improvement
17 60 (9.68%) Entra ID
18 59 (9.52%) VMware
19 58 (9.35%) Microsoft Office
20 55 (8.87%) Cybersecurity
21 45 (7.26%) TCP/IP
22 44 (7.10%) Degree
23 41 (6.61%) VPN
24 39 (6.29%) Remote Monitoring and Management
24 39 (6.29%) Service Delivery
25 38 (6.13%) LAN
25 38 (6.13%) Mentoring
25 38 (6.13%) WAN
26 37 (5.97%) Disaster Recovery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 86 (13.87%) SharePoint
2 72 (11.61%) Microsoft Exchange
Applications
1 58 (9.35%) Microsoft Office
2 9 (1.45%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 2 (0.32%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 297 (47.90%) Microsoft 365
2 132 (21.29%) Azure
3 60 (9.68%) Entra ID
4 19 (3.06%) OneDrive
5 15 (2.42%) AWS
6 14 (2.26%) Power Platform
7 13 (2.10%) Google Workspace
8 12 (1.94%) SaaS
9 8 (1.29%) IaaS
10 6 (0.97%) Azure Sentinel
10 6 (0.97%) Microsoft Copilot
11 5 (0.81%) Cloud Computing
11 5 (0.81%) Intacct
11 5 (0.81%) PaaS
12 4 (0.65%) Viva Engage
13 3 (0.48%) Mimecast
14 1 (0.16%) ChatGPT
14 1 (0.16%) Power Automate
Communications & Networking
1 103 (16.61%) DNS
2 97 (15.65%) DHCP
3 75 (12.10%) Firewall
4 45 (7.26%) TCP/IP
5 41 (6.61%) VPN
6 38 (6.13%) LAN
6 38 (6.13%) WAN
7 36 (5.81%) VLAN
8 35 (5.65%) Wi-Fi
9 30 (4.84%) VoIP
10 19 (3.06%) Wireless
11 11 (1.77%) SD-WAN
12 10 (1.61%) Network Security
13 8 (1.29%) Cisco IOS
13 8 (1.29%) WLAN
14 7 (1.13%) Structured Cabling
15 6 (0.97%) IP Telephony
16 5 (0.81%) Remote Desktop
17 4 (0.65%) SAN
17 4 (0.65%) Software-Defined Networking
Database & Business Intelligence
1 13 (2.10%) SQL Server
2 11 (1.77%) PostgreSQL
3 9 (1.45%) Power BI
4 3 (0.48%) Amazon RDS
4 3 (0.48%) MySQL
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.13%) JIRA
2 4 (0.65%) GitLab
General
1 206 (33.23%) Social Skills
2 63 (10.16%) Organisational Skills
3 47 (7.58%) Manufacturing
4 24 (3.87%) Retail
5 21 (3.39%) Analytical Skills
6 18 (2.90%) Advertising
7 15 (2.42%) Law
8 14 (2.26%) Finance
9 13 (2.10%) Aerospace
9 13 (2.10%) Documentation Skills
10 12 (1.94%) Inclusion and Diversity
11 10 (1.61%) Automotive
12 8 (1.29%) Multimedia
13 5 (0.81%) Agriculture
13 5 (0.81%) Social Housing
14 4 (0.65%) Electronics
14 4 (0.65%) Legal
14 4 (0.65%) Marketing
14 4 (0.65%) Telecoms
15 3 (0.48%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
1 4 (0.65%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 116 (18.71%) Driving Licence
2 38 (6.13%) Onboarding
3 31 (5.00%) Self-Motivation
4 15 (2.42%) CCTV
5 10 (1.61%) Renewable Energy
6 9 (1.45%) Management Information System
7 6 (0.97%) Manufacturing Execution System
7 6 (0.97%) Operational Technology
8 5 (0.81%) Security Posture
9 4 (0.65%) Analytical Mindset
9 4 (0.65%) Enterprise Software
9 4 (0.65%) Housing Association
9 4 (0.65%) iPad
9 4 (0.65%) iPhone
9 4 (0.65%) PKI
10 3 (0.48%) Data Centre
10 3 (0.48%) FMCG
10 3 (0.48%) Hybrid Cloud
10 3 (0.48%) Virtual Team
11 2 (0.32%) CMDB
Operating Systems
1 260 (41.94%) Windows
2 127 (20.48%) Windows Server
3 75 (12.10%) Windows 10
4 20 (3.23%) Windows Server 2019
5 18 (2.90%) Mac OS
6 13 (2.10%) Android
7 12 (1.94%) Windows Server 2016
8 11 (1.77%) Linux
9 9 (1.45%) Apple iOS
10 7 (1.13%) Windows 7
10 7 (1.13%) Windows 8
11 4 (0.65%) Windows Server 2012
12 2 (0.32%) Mac OS X
Processes & Methodologies
1 193 (31.13%) Problem-Solving
2 146 (23.55%) Customer Service
3 70 (11.29%) ITIL
4 69 (11.13%) Continuous Improvement
5 55 (8.87%) Cybersecurity
6 39 (6.29%) Remote Monitoring and Management
6 39 (6.29%) Service Delivery
7 38 (6.13%) Mentoring
8 37 (5.97%) Disaster Recovery
9 36 (5.81%) ERP
10 35 (5.65%) Process Improvement
11 29 (4.68%) Infrastructure Engineering
12 27 (4.35%) ITSM
13 26 (4.19%) Mobile Device Management
14 24 (3.87%) Incident Management
14 24 (3.87%) Service Management
14 24 (3.87%) Time Management
15 17 (2.74%) Proactive Maintenance
16 15 (2.42%) Information Security
16 15 (2.42%) User Experience
Programming Languages
1 29 (4.68%) PowerShell
2 4 (0.65%) VBScript
3 3 (0.48%) SQL
Qualifications
1 44 (7.10%) Degree
2 26 (4.19%) Security Cleared
3 25 (4.03%) A+ Certification
3 25 (4.03%) Microsoft Certification
4 22 (3.55%) Network+ Certification
5 17 (2.74%) SC Cleared
6 10 (1.61%) Azure Certification
7 9 (1.45%) CCNA
7 9 (1.45%) Cisco Certification
7 9 (1.45%) DV Cleared
8 8 (1.29%) ITIL Foundation Certificate
9 6 (0.97%) Microsoft Certified Professional
10 4 (0.65%) DBS Check
10 4 (0.65%) HNC
11 2 (0.32%) Computer Science Degree
12 1 (0.16%) ACSP
12 1 (0.16%) AWS Certified Cloud Practitioner
12 1 (0.16%) CCA
12 1 (0.16%) CompTIA Security+
12 1 (0.16%) ITIL Certification
Quality Assurance & Compliance
1 33 (5.32%) Cyber Essentials
2 10 (1.61%) SLA
3 8 (1.29%) Cyber Essentials PLUS
4 7 (1.13%) ISO/IEC 27001
5 5 (0.81%) GDPR
6 3 (0.48%) QA
7 1 (0.16%) ISO 22301
System Software
1 208 (33.55%) Active Directory
2 34 (5.48%) VMware Infrastructure
3 29 (4.68%) Hyper-V
4 7 (1.13%) VMware Workstation
5 5 (0.81%) Firmware
6 4 (0.65%) BitLocker
6 4 (0.65%) VMware ESXi
6 4 (0.65%) VMware NSX
6 4 (0.65%) vSphere
7 2 (0.32%) Terminal Services
Systems Management
1 73 (11.77%) Microsoft Intune
2 24 (3.87%) SCCM
3 19 (3.06%) Autotask
4 7 (1.13%) Active Directory Federation Services
4 7 (1.13%) FortiGate
5 6 (0.97%) WSUS
6 5 (0.81%) Jamf Pro
7 4 (0.65%) Ansible
8 1 (0.16%) Single Sign-On
Vendors
1 323 (52.10%) Microsoft
2 59 (9.52%) VMware
3 29 (4.68%) Cisco
4 22 (3.55%) Meraki
5 18 (2.90%) Apple
5 18 (2.90%) Citrix
6 13 (2.10%) Google
7 9 (1.45%) ServiceNow
8 8 (1.29%) Fortinet
8 8 (1.29%) Freshdesk
8 8 (1.29%) Fujitsu
8 8 (1.29%) Virgin Media
9 7 (1.13%) ESET
9 7 (1.13%) SonicWALL
9 7 (1.13%) Sophos
9 7 (1.13%) Veeam
10 6 (0.97%) CheckPoint
10 6 (0.97%) Draytek
10 6 (0.97%) HubSpot
10 6 (0.97%) Sage