IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Jun 2026
Same period 2025 Same period 2024
Rank 46 87 56
Rank change year-on-year +41 -31 +74
Permanent jobs requiring an IT Support 633 330 688
As % of all permanent jobs in the North of England 3.13% 3.91% 3.46%
As % of the Job Titles category 3.32% 4.44% 3.63%
Number of salaries quoted 544 304 608
10th Percentile £25,500 £21,250 £16,000
25th Percentile £27,219 £24,000 £22,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -1.79%
75th Percentile £36,188 £35,000 £33,750
90th Percentile £43,750 £39,950 £38,750
England median annual salary £32,500 £31,500 £28,500
% change year-on-year +3.17% +10.53% -9.52%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,056 7,430 18,935
% of permanent jobs with a recognized job title 94.32% 88.00% 95.10%
Number of salaries quoted 13,899 3,799 14,566
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,000 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - -8.19%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £87,500 £82,500 £77,500
England median annual salary £57,500 £57,500 £52,500
% change year-on-year - +9.52% -12.50%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 23 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 23 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +72 303 £30,000 +1.69% 35
Yorkshire +10 286 £30,000 +0.84% 19
North East -28 44 £30,000 -7.69% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 23 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 336 (53.08%) Microsoft
2 311 (49.13%) Microsoft 365
3 271 (42.81%) Windows
4 216 (34.12%) Active Directory
5 195 (30.81%) Problem-Solving
6 156 (24.64%) Customer Service
7 134 (21.17%) Windows Server
8 132 (20.85%) Azure
9 111 (17.54%) DNS
10 105 (16.59%) DHCP
11 89 (14.06%) SharePoint
12 83 (13.11%) Firewall
13 82 (12.95%) Windows 10
14 75 (11.85%) Microsoft Exchange
15 73 (11.53%) Microsoft Intune
16 72 (11.37%) Continuous Improvement
17 69 (10.90%) ITIL
18 60 (9.48%) Cybersecurity
18 60 (9.48%) Entra ID
18 60 (9.48%) VMware
19 57 (9.00%) Microsoft Office
20 49 (7.74%) TCP/IP
21 47 (7.42%) Degree
22 43 (6.79%) Disaster Recovery
23 42 (6.64%) Remote Monitoring and Management
23 42 (6.64%) Service Delivery
23 42 (6.64%) VPN
24 39 (6.16%) LAN
24 39 (6.16%) Mentoring
24 39 (6.16%) VLAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 89 (14.06%) SharePoint
2 75 (11.85%) Microsoft Exchange
Applications
1 57 (9.00%) Microsoft Office
2 9 (1.42%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 3 (0.47%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 311 (49.13%) Microsoft 365
2 132 (20.85%) Azure
3 60 (9.48%) Entra ID
4 20 (3.16%) OneDrive
5 17 (2.69%) AWS
6 15 (2.37%) Google Workspace
7 14 (2.21%) Power Platform
8 12 (1.90%) SaaS
9 8 (1.26%) IaaS
10 6 (0.95%) Microsoft Copilot
11 5 (0.79%) Azure Sentinel
11 5 (0.79%) Cloud Computing
11 5 (0.79%) Intacct
11 5 (0.79%) PaaS
12 4 (0.63%) Mimecast
12 4 (0.63%) Viva Engage
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 111 (17.54%) DNS
2 105 (16.59%) DHCP
3 83 (13.11%) Firewall
4 49 (7.74%) TCP/IP
5 42 (6.64%) VPN
6 39 (6.16%) LAN
6 39 (6.16%) VLAN
7 37 (5.85%) WAN
8 36 (5.69%) Wi-Fi
9 35 (5.53%) VoIP
10 23 (3.63%) Wireless
11 12 (1.90%) Network Security
12 11 (1.74%) SD-WAN
13 10 (1.58%) Cisco IOS
14 9 (1.42%) Structured Cabling
15 8 (1.26%) WLAN
16 6 (0.95%) IP Telephony
17 5 (0.79%) Remote Desktop
18 4 (0.63%) Asterisk PBX
18 4 (0.63%) Software-Defined Networking
Database & Business Intelligence
1 13 (2.05%) SQL Server
2 11 (1.74%) PostgreSQL
3 9 (1.42%) Power BI
4 3 (0.47%) Amazon RDS
4 3 (0.47%) MySQL
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.11%) JIRA
2 4 (0.63%) GitLab
General
1 209 (33.02%) Social Skills
2 65 (10.27%) Organisational Skills
3 50 (7.90%) Manufacturing
4 26 (4.11%) Retail
5 22 (3.48%) Analytical Skills
6 19 (3.00%) Advertising
7 15 (2.37%) Law
8 14 (2.21%) Finance
9 13 (2.05%) Documentation Skills
10 12 (1.90%) Aerospace
10 12 (1.90%) Inclusion and Diversity
11 11 (1.74%) Automotive
12 8 (1.26%) Multimedia
13 5 (0.79%) Agriculture
13 5 (0.79%) Legal
13 5 (0.79%) Social Housing
13 5 (0.79%) Telecoms
14 4 (0.63%) Electronics
14 4 (0.63%) Marketing
14 4 (0.63%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.63%) HTML
1 4 (0.63%) JSON
1 4 (0.63%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 119 (18.80%) Driving Licence
2 42 (6.64%) Onboarding
3 33 (5.21%) Self-Motivation
4 17 (2.69%) CCTV
5 9 (1.42%) Renewable Energy
6 8 (1.26%) Management Information System
7 6 (0.95%) Manufacturing Execution System
7 6 (0.95%) Operational Technology
8 5 (0.79%) Security Posture
8 5 (0.79%) Virtual Team
9 4 (0.63%) Analytical Mindset
9 4 (0.63%) Enterprise Software
9 4 (0.63%) Housing Association
9 4 (0.63%) iPad
9 4 (0.63%) iPhone
9 4 (0.63%) PKI
10 3 (0.47%) CMDB
10 3 (0.47%) FMCG
10 3 (0.47%) Hybrid Cloud
11 2 (0.32%) Data Centre
Operating Systems
1 271 (42.81%) Windows
2 134 (21.17%) Windows Server
3 82 (12.95%) Windows 10
4 21 (3.32%) Windows Server 2019
5 20 (3.16%) Mac OS
6 12 (1.90%) Android
6 12 (1.90%) Windows Server 2016
7 11 (1.74%) Linux
8 8 (1.26%) Apple iOS
9 7 (1.11%) Windows 7
9 7 (1.11%) Windows 8
10 4 (0.63%) Windows Server 2012
11 2 (0.32%) Mac OS X
Processes & Methodologies
1 195 (30.81%) Problem-Solving
2 156 (24.64%) Customer Service
3 72 (11.37%) Continuous Improvement
4 69 (10.90%) ITIL
5 60 (9.48%) Cybersecurity
6 43 (6.79%) Disaster Recovery
7 42 (6.64%) Remote Monitoring and Management
7 42 (6.64%) Service Delivery
8 39 (6.16%) Mentoring
9 38 (6.00%) ERP
10 33 (5.21%) Process Improvement
11 30 (4.74%) Infrastructure Engineering
12 28 (4.42%) ITSM
13 27 (4.27%) Incident Management
14 26 (4.11%) Time Management
15 25 (3.95%) Mobile Device Management
15 25 (3.95%) Service Management
16 18 (2.84%) Proactive Maintenance
17 17 (2.69%) User Experience
18 16 (2.53%) Information Security
Programming Languages
1 30 (4.74%) PowerShell
2 4 (0.63%) VBScript
3 2 (0.32%) SQL
Qualifications
1 47 (7.42%) Degree
2 28 (4.42%) Microsoft Certification
3 25 (3.95%) A+ Certification
3 25 (3.95%) Security Cleared
4 21 (3.32%) Network+ Certification
5 16 (2.53%) SC Cleared
6 10 (1.58%) Azure Certification
7 9 (1.42%) CCNA
7 9 (1.42%) Cisco Certification
7 9 (1.42%) DV Cleared
8 8 (1.26%) ITIL Foundation Certificate
8 8 (1.26%) Microsoft Certified Professional
9 4 (0.63%) DBS Check
9 4 (0.63%) HNC
10 2 (0.32%) Computer Science Degree
11 1 (0.16%) ACSP
11 1 (0.16%) AWS Certified Cloud Practitioner
11 1 (0.16%) CCA
11 1 (0.16%) CompTIA Security+
11 1 (0.16%) HND
Quality Assurance & Compliance
1 33 (5.21%) Cyber Essentials
2 13 (2.05%) SLA
3 8 (1.26%) Cyber Essentials PLUS
3 8 (1.26%) ISO/IEC 27001
4 5 (0.79%) GDPR
5 3 (0.47%) QA
6 1 (0.16%) ISO 22301
System Software
1 216 (34.12%) Active Directory
2 36 (5.69%) VMware Infrastructure
3 31 (4.90%) Hyper-V
4 7 (1.11%) Firmware
4 7 (1.11%) VMware Workstation
5 4 (0.63%) BitLocker
5 4 (0.63%) VMware ESXi
5 4 (0.63%) VMware NSX
5 4 (0.63%) vSphere
6 2 (0.32%) Terminal Services
Systems Management
1 73 (11.53%) Microsoft Intune
2 24 (3.79%) SCCM
3 19 (3.00%) Autotask
4 9 (1.42%) FortiGate
5 7 (1.11%) Active Directory Federation Services
5 7 (1.11%) Jamf Pro
6 6 (0.95%) WSUS
7 4 (0.63%) Ansible
8 1 (0.16%) Single Sign-On
Vendors
1 336 (53.08%) Microsoft
2 60 (9.48%) VMware
3 35 (5.53%) Cisco
4 24 (3.79%) Meraki
5 19 (3.00%) Apple
6 17 (2.69%) Citrix
7 15 (2.37%) Google
8 10 (1.58%) Freshdesk
9 9 (1.42%) ServiceNow
9 9 (1.42%) SonicWALL
9 9 (1.42%) Sophos
10 8 (1.26%) Fortinet
10 8 (1.26%) Fujitsu
10 8 (1.26%) Virgin Media
11 7 (1.11%) CheckPoint
11 7 (1.11%) ESET
12 6 (0.95%) Draytek
12 6 (0.95%) HubSpot
12 6 (0.95%) Sage
12 6 (0.95%) Veeam