IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 52 85 56
Rank change year-on-year +33 -29 +87
Permanent jobs requiring an IT Support 600 365 607
As % of all permanent jobs in the North of England 2.88% 3.88% 3.43%
As % of the Job Titles category 3.04% 4.39% 3.60%
Number of salaries quoted 525 340 535
10th Percentile £25,500 £21,250 £16,800
25th Percentile £27,125 £24,500 £22,614
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -0.90%
75th Percentile £35,750 £35,000 £33,750
90th Percentile £42,500 £41,375 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,732 8,311 16,847
% of permanent jobs with a recognized job title 94.72% 88.25% 95.15%
Number of salaries quoted 14,386 4,463 12,604
10th Percentile £30,000 £26,000 £27,500
25th Percentile £40,000 £32,875 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -8.26%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £88,750 £80,000 £79,158
England median annual salary £57,500 £55,000 £54,000
% change year-on-year +4.55% +1.85% -10.00%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 17 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +61 293 £30,500 +7.02% 25
Yorkshire +2 266 £30,000 - 25
North East -40 41 £31,000 +1.64% 5
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 17 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 338 (56.33%) Microsoft
2 314 (52.33%) Microsoft 365
3 280 (46.67%) Windows
4 223 (37.17%) Active Directory
5 187 (31.17%) Problem-Solving
6 171 (28.50%) Customer Service
7 140 (23.33%) Windows Server
8 133 (22.17%) Azure
9 109 (18.17%) DNS
10 103 (17.17%) DHCP
11 90 (15.00%) SharePoint
12 81 (13.50%) Firewall
12 81 (13.50%) Microsoft Exchange
12 81 (13.50%) Windows 10
13 78 (13.00%) Microsoft Intune
14 70 (11.67%) Continuous Improvement
14 70 (11.67%) Cybersecurity
15 67 (11.17%) ITIL
16 64 (10.67%) Entra ID
17 57 (9.50%) TCP/IP
18 56 (9.33%) VMware
19 53 (8.83%) Microsoft Office
20 48 (8.00%) Degree
21 43 (7.17%) Cisco
21 43 (7.17%) Disaster Recovery
21 43 (7.17%) ERP
21 43 (7.17%) Service Delivery
21 43 (7.17%) VoIP
22 40 (6.67%) LAN
22 40 (6.67%) VPN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (15.00%) SharePoint
2 81 (13.50%) Microsoft Exchange
3 3 (0.50%) Apache
3 3 (0.50%) IIS
Applications
1 53 (8.83%) Microsoft Office
2 11 (1.83%) Microsoft Excel
3 3 (0.50%) Microsoft PowerPoint
4 2 (0.33%) MS Visio
5 1 (0.17%) AutoCAD
5 1 (0.17%) Revit
Business Applications
1 4 (0.67%) NetSuite
2 1 (0.17%) Dynamics CRM
Cloud Services
1 314 (52.33%) Microsoft 365
2 133 (22.17%) Azure
3 64 (10.67%) Entra ID
4 27 (4.50%) OneDrive
5 14 (2.33%) AWS
5 14 (2.33%) Power Platform
6 13 (2.17%) Google Workspace
7 10 (1.67%) SaaS
8 8 (1.33%) IaaS
9 7 (1.17%) Viva Engage
10 6 (1.00%) Microsoft Copilot
11 5 (0.83%) Cloud Computing
11 5 (0.83%) PaaS
12 4 (0.67%) Intacct
12 4 (0.67%) Mimecast
13 3 (0.50%) Azure Sentinel
14 1 (0.17%) Adobe Creative Cloud
14 1 (0.17%) ChatGPT
14 1 (0.17%) Power Automate
Communications & Networking
1 109 (18.17%) DNS
2 103 (17.17%) DHCP
3 81 (13.50%) Firewall
4 57 (9.50%) TCP/IP
5 43 (7.17%) VoIP
6 40 (6.67%) LAN
6 40 (6.67%) VPN
7 37 (6.17%) VLAN
7 37 (6.17%) Wi-Fi
8 35 (5.83%) WAN
9 32 (5.33%) Wireless
10 13 (2.17%) Cisco IOS
11 11 (1.83%) WLAN
12 10 (1.67%) SD-WAN
13 9 (1.50%) Network Security
13 9 (1.50%) Structured Cabling
14 8 (1.33%) Remote Desktop
15 6 (1.00%) IP Telephony
16 4 (0.67%) SAN
17 3 (0.50%) BGP
Database & Business Intelligence
1 12 (2.00%) SQL Server
2 9 (1.50%) Power BI
3 8 (1.33%) PostgreSQL
4 3 (0.50%) Amazon RDS
4 3 (0.50%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.17%) JIRA
2 3 (0.50%) GitLab
General
1 195 (32.50%) Social Skills
2 64 (10.67%) Organisational Skills
3 52 (8.67%) Manufacturing
4 24 (4.00%) Analytical Skills
5 20 (3.33%) Advertising
6 19 (3.17%) Retail
7 14 (2.33%) Automotive
8 13 (2.17%) Law
9 12 (2.00%) Inclusion and Diversity
10 9 (1.50%) Documentation Skills
11 8 (1.33%) Aerospace
11 8 (1.33%) Finance
12 5 (0.83%) Agriculture
12 5 (0.83%) Legal
12 5 (0.83%) Social Housing
12 5 (0.83%) Telecoms
13 4 (0.67%) Electronics
13 4 (0.67%) Marketing
14 3 (0.50%) Public Sector
15 2 (0.33%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.67%) HTML
1 4 (0.67%) JSON
2 3 (0.50%) OpenTelemetry
3 1 (0.17%) Software Packaging
Miscellaneous
1 105 (17.50%) Driving Licence
2 43 (7.17%) Onboarding
3 30 (5.00%) Self-Motivation
4 18 (3.00%) CCTV
5 7 (1.17%) iPad
5 7 (1.17%) iPhone
6 6 (1.00%) Manufacturing Execution System
6 6 (1.00%) Operational Technology
6 6 (1.00%) Renewable Energy
7 5 (0.83%) Security Posture
7 5 (0.83%) Virtual Team
8 4 (0.67%) Enterprise Software
8 4 (0.67%) Housing Association
9 3 (0.50%) CMDB
9 3 (0.50%) FMCG
9 3 (0.50%) Hybrid Cloud
9 3 (0.50%) Management Information System
9 3 (0.50%) Microsoft Licensing
9 3 (0.50%) PKI
10 2 (0.33%) EPoS
Operating Systems
1 280 (46.67%) Windows
2 140 (23.33%) Windows Server
3 81 (13.50%) Windows 10
4 20 (3.33%) Mac OS
5 18 (3.00%) Windows Server 2019
6 12 (2.00%) Android
6 12 (2.00%) Windows Server 2016
7 10 (1.67%) Linux
8 7 (1.17%) Apple iOS
8 7 (1.17%) Windows 7
8 7 (1.17%) Windows 8
9 3 (0.50%) Ubuntu
10 2 (0.33%) Mac OS X
10 2 (0.33%) Windows Server 2012
Processes & Methodologies
1 187 (31.17%) Problem-Solving
2 171 (28.50%) Customer Service
3 70 (11.67%) Continuous Improvement
3 70 (11.67%) Cybersecurity
4 67 (11.17%) ITIL
5 43 (7.17%) Disaster Recovery
5 43 (7.17%) ERP
5 43 (7.17%) Service Delivery
6 39 (6.50%) Remote Monitoring and Management
7 34 (5.67%) Infrastructure Engineering
7 34 (5.67%) ITSM
8 31 (5.17%) Mentoring
9 28 (4.67%) Service Management
10 26 (4.33%) Incident Management
10 26 (4.33%) Mobile Device Management
10 26 (4.33%) Process Improvement
11 22 (3.67%) Time Management
12 18 (3.00%) Business Continuity
12 18 (3.00%) Proactive Maintenance
13 17 (2.83%) User Experience
Programming Languages
1 26 (4.33%) PowerShell
2 4 (0.67%) VBScript
Qualifications
1 48 (8.00%) Degree
2 31 (5.17%) Microsoft Certification
3 20 (3.33%) A+ Certification
4 18 (3.00%) Security Cleared
5 14 (2.33%) Network+ Certification
6 11 (1.83%) SC Cleared
7 9 (1.50%) Azure Certification
8 8 (1.33%) CCNA
8 8 (1.33%) Cisco Certification
8 8 (1.33%) ITIL Foundation Certificate
8 8 (1.33%) Microsoft Certified Professional
9 7 (1.17%) DV Cleared
10 6 (1.00%) DBS Check
11 4 (0.67%) HNC
12 2 (0.33%) Computer Science Degree
13 1 (0.17%) ACSP
13 1 (0.17%) AWS Certified Cloud Practitioner
13 1 (0.17%) CCA
13 1 (0.17%) CompTIA Security+
13 1 (0.17%) HND
Quality Assurance & Compliance
1 30 (5.00%) Cyber Essentials
2 13 (2.17%) SLA
3 8 (1.33%) Cyber Essentials PLUS
4 5 (0.83%) ISO/IEC 27001
5 3 (0.50%) PMO
5 3 (0.50%) QA
6 2 (0.33%) GDPR
7 1 (0.17%) ISO 22301
System Software
1 223 (37.17%) Active Directory
2 37 (6.17%) Hyper-V
2 37 (6.17%) VMware Infrastructure
3 7 (1.17%) Firmware
3 7 (1.17%) VMware Workstation
4 6 (1.00%) VMware ESXi
5 4 (0.67%) BitLocker
6 3 (0.50%) VMware NSX
6 3 (0.50%) vSphere
7 2 (0.33%) Terminal Services
Systems Management
1 78 (13.00%) Microsoft Intune
2 23 (3.83%) SCCM
3 18 (3.00%) Autotask
4 9 (1.50%) FortiGate
5 8 (1.33%) WSUS
6 7 (1.17%) Jamf Pro
7 4 (0.67%) Active Directory Federation Services
8 3 (0.50%) Ansible
9 1 (0.17%) Single Sign-On
Vendors
1 338 (56.33%) Microsoft
2 56 (9.33%) VMware
3 43 (7.17%) Cisco
4 27 (4.50%) Meraki
5 18 (3.00%) Apple
6 13 (2.17%) Google
6 13 (2.17%) SonicWALL
7 12 (2.00%) Citrix
8 11 (1.83%) ServiceNow
9 10 (1.67%) CheckPoint
9 10 (1.67%) Freshdesk
9 10 (1.67%) HP
10 9 (1.50%) Sophos
10 9 (1.50%) Veeam
11 8 (1.33%) Palo Alto
12 7 (1.17%) ESET
12 7 (1.17%) ProCurve
13 6 (1.00%) Draytek
14 5 (0.83%) Atlassian
14 5 (0.83%) Sage