IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,500 per year, according to job vacancies posted during the 6 months leading to 2 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jan 2026
Same period 2025 Same period 2024
Rank 52 80 93
Rank change year-on-year +28 +13 +58
Permanent jobs requiring an IT Support 375 277 228
As % of all permanent jobs in the North of England 3.55% 2.95% 3.02%
As % of the Job Titles category 4.01% 3.13% 3.15%
Number of salaries quoted 336 110 203
10th Percentile £24,000 £19,800 £22,750
25th Percentile £26,250 £26,250 £25,500
Median annual salary (50th Percentile) £30,500 £30,500 £30,000
Median % change year-on-year - +1.67% +13.21%
75th Percentile £35,000 £36,500 £35,250
90th Percentile £43,750 £43,750 £40,250
England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +8.33%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,353 8,853 7,245
% of permanent jobs with a recognized job title 88.61% 94.16% 95.82%
Number of salaries quoted 5,352 4,241 5,727
10th Percentile £28,000 £31,250 £29,000
25th Percentile £32,000 £40,000 £38,398
Median annual salary (50th Percentile) £49,500 £50,055 £51,498
Median % change year-on-year -1.11% -2.80% -1.91%
75th Percentile £66,250 £67,500 £67,500
90th Percentile £81,964 £80,000 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.78%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 2 January 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 2 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +81 191 £29,000 -7.20% 38
Yorkshire -2 168 £31,500 +5.00% 23
North East +4 16 £31,250 -7.41% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 2 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 221 (58.93%) Windows
2 186 (49.60%) Microsoft
3 185 (49.33%) Microsoft 365
4 127 (33.87%) Active Directory
5 119 (31.73%) Problem-Solving
6 105 (28.00%) Customer Service
7 90 (24.00%) Windows Server
8 87 (23.20%) ITIL
9 77 (20.53%) Azure
10 60 (16.00%) Windows 10
11 58 (15.47%) Firewall
12 57 (15.20%) Microsoft Exchange
13 51 (13.60%) VMware
14 47 (12.53%) Microsoft Office
15 45 (12.00%) VPN
16 43 (11.47%) DNS
17 42 (11.20%) Continuous Improvement
17 42 (11.20%) Microsoft Intune
18 41 (10.93%) Entra ID
18 41 (10.93%) Hyper-V
18 41 (10.93%) SharePoint
19 39 (10.40%) DHCP
19 39 (10.40%) VMware Infrastructure
20 35 (9.33%) ITSM
21 32 (8.53%) VLAN
22 31 (8.27%) Android
23 29 (7.73%) Cybersecurity
23 29 (7.73%) TCP/IP
24 28 (7.47%) Mentoring
24 28 (7.47%) WAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (15.20%) Microsoft Exchange
2 41 (10.93%) SharePoint
3 6 (1.60%) WordPress
4 1 (0.27%) CMS
4 1 (0.27%) IIS
4 1 (0.27%) Tomcat
Applications
1 47 (12.53%) Microsoft Office
2 11 (2.93%) Microsoft Excel
3 5 (1.33%) Microsoft PowerPoint
4 2 (0.53%) Acrobat
5 1 (0.27%) AutoCAD
5 1 (0.27%) MS Visio
Cloud Services
1 185 (49.33%) Microsoft 365
2 77 (20.53%) Azure
3 41 (10.93%) Entra ID
4 11 (2.93%) OneDrive
5 9 (2.40%) SaaS
6 8 (2.13%) Google Workspace
7 6 (1.60%) Power Platform
8 5 (1.33%) Cloud Computing
8 5 (1.33%) Dynamics 365
8 5 (1.33%) Power Automate
9 4 (1.07%) AWS
9 4 (1.07%) Azure Sentinel
10 2 (0.53%) Viva Engage
Communications & Networking
1 58 (15.47%) Firewall
2 45 (12.00%) VPN
3 43 (11.47%) DNS
4 39 (10.40%) DHCP
5 32 (8.53%) VLAN
6 29 (7.73%) TCP/IP
7 28 (7.47%) WAN
8 26 (6.93%) LAN
8 26 (6.93%) Wi-Fi
9 13 (3.47%) Wireless
10 11 (2.93%) SAN
11 9 (2.40%) Network Security
12 8 (2.13%) Remote Desktop
13 6 (1.60%) Cisco IOS
14 5 (1.33%) Ethernet
14 5 (1.33%) VoIP
15 4 (1.07%) WLAN
16 3 (0.80%) SD-WAN
17 2 (0.53%) Unified Communications
18 1 (0.27%) NAS
Database & Business Intelligence
1 6 (1.60%) Power BI
1 6 (1.60%) SQL Server
2 1 (0.27%) MySQL
2 1 (0.27%) PostgreSQL
General
1 180 (48.00%) Social Skills
2 50 (13.33%) Manufacturing
3 48 (12.80%) Organisational Skills
4 19 (5.07%) Analytical Skills
4 19 (5.07%) Pharmaceutical
5 14 (3.73%) Law
5 14 (3.73%) Legal
6 13 (3.47%) Finance
7 9 (2.40%) Public Sector
7 9 (2.40%) Retail
8 8 (2.13%) Inclusion and Diversity
9 7 (1.87%) Aerospace
10 5 (1.33%) Advertising
10 5 (1.33%) Documentation Skills
10 5 (1.33%) German Language
10 5 (1.33%) Marketing
11 3 (0.80%) Automotive
12 2 (0.53%) Electronics
12 2 (0.53%) Police
12 2 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.60%) HTML
2 1 (0.27%) CSS
2 1 (0.27%) JSON
2 1 (0.27%) XML
Miscellaneous
1 61 (16.27%) Driving Licence
2 32 (8.53%) Onboarding
3 16 (4.27%) Self-Motivation
4 11 (2.93%) Data Centre
4 11 (2.93%) Management Information System
5 8 (2.13%) EPoS
5 8 (2.13%) NHS
6 7 (1.87%) Renewable Energy
6 7 (1.87%) Replication
6 7 (1.87%) Video Conferencing
7 6 (1.60%) Client/Server
8 5 (1.33%) Enterprise Software
8 5 (1.33%) LIMS
8 5 (1.33%) SCADA
9 4 (1.07%) Analytical Mindset
9 4 (1.07%) FMCG
9 4 (1.07%) Life Science
9 4 (1.07%) Mobile App
10 3 (0.80%) iPad
10 3 (0.80%) iPhone
Operating Systems
1 221 (58.93%) Windows
2 90 (24.00%) Windows Server
3 60 (16.00%) Windows 10
4 31 (8.27%) Android
5 16 (4.27%) Apple iOS
6 15 (4.00%) Mac OS
7 9 (2.40%) Linux
8 6 (1.60%) Mac OS X
9 5 (1.33%) Unix
10 4 (1.07%) Windows 7
10 4 (1.07%) Windows 8
10 4 (1.07%) Windows Server 2016
11 1 (0.27%) Red Hat Enterprise Linux
11 1 (0.27%) Solaris
11 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 119 (31.73%) Problem-Solving
2 105 (28.00%) Customer Service
3 87 (23.20%) ITIL
4 42 (11.20%) Continuous Improvement
5 35 (9.33%) ITSM
6 29 (7.73%) Cybersecurity
7 28 (7.47%) Mentoring
8 26 (6.93%) Service Delivery
9 24 (6.40%) Process Improvement
9 24 (6.40%) Service Management
10 22 (5.87%) User Experience
11 20 (5.33%) Project Delivery
12 19 (5.07%) Asset Management
13 18 (4.80%) Disaster Recovery
14 16 (4.27%) IT Asset Management
15 14 (3.73%) Mobile Device Management
15 14 (3.73%) Remote Monitoring and Management
16 12 (3.20%) ERP
17 10 (2.67%) Data Security
17 10 (2.67%) Patch Management
Programming Languages
1 14 (3.73%) SQL
2 7 (1.87%) PL/SQL
2 7 (1.87%) PowerShell
2 7 (1.87%) VBScript
3 4 (1.07%) VBA
4 1 (0.27%) Bash
4 1 (0.27%) Java
4 1 (0.27%) Python
Qualifications
1 18 (4.80%) A+ Certification
1 18 (4.80%) Degree
2 15 (4.00%) Microsoft Certification
3 13 (3.47%) ITIL Foundation Certificate
4 12 (3.20%) DBS Check
5 11 (2.93%) ITIL Certification
6 10 (2.67%) MCP
6 10 (2.67%) Network+ Certification
7 9 (2.40%) Security Cleared
8 7 (1.87%) SC Cleared
9 6 (1.60%) CCNA
9 6 (1.60%) Cisco Certification
10 5 (1.33%) MCSA
11 3 (0.80%) BPSS Clearance
Quality Assurance & Compliance
1 19 (5.07%) SLA
2 15 (4.00%) Cyber Essentials
3 5 (1.33%) 21 CFR Part 11
3 5 (1.33%) Cyber Essentials PLUS
3 5 (1.33%) GxP
4 4 (1.07%) GDPR
4 4 (1.07%) QA
5 2 (0.53%) ISO/IEC 27001
System Software
1 127 (33.87%) Active Directory
2 41 (10.93%) Hyper-V
3 39 (10.40%) VMware Infrastructure
4 4 (1.07%) VMware Workstation
5 3 (0.80%) Firmware
6 2 (0.53%) Virtual Desktop
6 2 (0.53%) vSphere
6 2 (0.53%) XenDesktop
7 1 (0.27%) Docker
Systems Management
1 42 (11.20%) Microsoft Intune
2 12 (3.20%) SCCM
3 4 (1.07%) Autotask
4 1 (0.27%) Ansible
4 1 (0.27%) Podman
4 1 (0.27%) RSA Archer
Vendors
1 186 (49.60%) Microsoft
2 51 (13.60%) VMware
3 17 (4.53%) Veeam
4 15 (4.00%) Cisco
5 14 (3.73%) Apple
6 13 (3.47%) Citrix
7 9 (2.40%) Adobe
8 8 (2.13%) Google
9 6 (1.60%) Facebook
9 6 (1.60%) Salesforce
10 5 (1.33%) Dell
11 4 (1.07%) ESET
11 4 (1.07%) HP
11 4 (1.07%) Sophos
11 4 (1.07%) Zoho
12 3 (0.80%) Sage
12 3 (0.80%) ServiceNow
12 3 (0.80%) SonicWALL
12 3 (0.80%) Supermicro
13 2 (0.53%) SAP