IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 9 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Aug 2026
Same period 2025 Same period 2024
Rank 53 77 63
Rank change year-on-year +24 -14 +121
Permanent jobs requiring an IT Support 578 388 448
As % of all permanent jobs in the North of England 2.63% 4.03% 2.99%
As % of the Job Titles category 2.78% 4.57% 3.15%
Number of salaries quoted 506 363 380
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £21,250
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -5.17%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £40,000 £41,200 £38,750
England median annual salary £32,250 £31,500 £29,500
% change year-on-year +2.38% +6.78% -7.81%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,804 8,498 14,231
% of permanent jobs with a recognized job title 94.69% 88.32% 95.06%
Number of salaries quoted 15,183 4,596 9,886
10th Percentile £30,000 £26,000 £28,625
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £48,000 £50,000
Median % change year-on-year +14.58% -4.00% -8.90%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,160
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 9 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 9 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +57 281 £30,500 +12.96% 33
Yorkshire -3 249 £30,000 -1.64% 33
North East -32 48 £30,000 -3.23% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 9 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 314 (54.33%) Microsoft
2 308 (53.29%) Microsoft 365
3 272 (47.06%) Windows
4 216 (37.37%) Active Directory
5 171 (29.58%) Problem-Solving
6 165 (28.55%) Customer Service
7 136 (23.53%) Windows Server
8 124 (21.45%) Azure
9 100 (17.30%) DNS
10 94 (16.26%) DHCP
11 93 (16.09%) SharePoint
12 82 (14.19%) Microsoft Exchange
13 77 (13.32%) Microsoft Intune
14 74 (12.80%) Cybersecurity
15 72 (12.46%) Firewall
16 69 (11.94%) Windows 10
17 67 (11.59%) Entra ID
18 66 (11.42%) Continuous Improvement
19 59 (10.21%) ITIL
20 56 (9.69%) TCP/IP
21 49 (8.48%) VMware
22 48 (8.30%) Degree
23 47 (8.13%) VoIP
24 46 (7.96%) Cisco
24 46 (7.96%) Disaster Recovery
24 46 (7.96%) Wi-Fi
25 44 (7.61%) ERP
26 43 (7.44%) ITSM
26 43 (7.44%) Service Delivery
26 43 (7.44%) VPN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (16.09%) SharePoint
2 82 (14.19%) Microsoft Exchange
3 3 (0.52%) Apache
3 3 (0.52%) IIS
4 1 (0.17%) HCL Domino
4 1 (0.17%) HCL Notes
Applications
1 30 (5.19%) Microsoft Office
2 12 (2.08%) Microsoft Excel
3 3 (0.52%) Microsoft PowerPoint
4 2 (0.35%) MS Visio
4 2 (0.35%) Spreadsheet
5 1 (0.17%) Revit
Business Applications
1 4 (0.69%) NetSuite
2 2 (0.35%) SystmOne
3 1 (0.17%) Dynamics CRM
Cloud Services
1 308 (53.29%) Microsoft 365
2 124 (21.45%) Azure
3 67 (11.59%) Entra ID
4 36 (6.23%) OneDrive
5 16 (2.77%) Power Platform
6 13 (2.25%) AWS
7 9 (1.56%) Google Workspace
7 9 (1.56%) Viva Engage
8 8 (1.38%) IaaS
9 7 (1.21%) SaaS
10 6 (1.04%) Microsoft Copilot
11 5 (0.87%) Cloud Computing
11 5 (0.87%) PaaS
12 4 (0.69%) Mimecast
13 1 (0.17%) Adobe Creative Cloud
13 1 (0.17%) Azure Sentinel
13 1 (0.17%) ChatGPT
13 1 (0.17%) Intacct
13 1 (0.17%) Power Automate
Communications & Networking
1 100 (17.30%) DNS
2 94 (16.26%) DHCP
3 72 (12.46%) Firewall
4 56 (9.69%) TCP/IP
5 47 (8.13%) VoIP
6 46 (7.96%) Wi-Fi
7 43 (7.44%) VPN
8 41 (7.09%) VLAN
9 40 (6.92%) LAN
10 37 (6.40%) Wireless
11 30 (5.19%) WAN
12 14 (2.42%) Cisco IOS
13 13 (2.25%) WLAN
14 11 (1.90%) Remote Desktop
15 10 (1.73%) Structured Cabling
16 9 (1.56%) Network Security
17 6 (1.04%) IP Telephony
18 5 (0.87%) SD-WAN
19 4 (0.69%) SAN
20 2 (0.35%) Internet
Database & Business Intelligence
1 11 (1.90%) Power BI
1 11 (1.90%) SQL Server
2 8 (1.38%) PostgreSQL
3 3 (0.52%) Amazon RDS
3 3 (0.52%) MySQL
4 1 (0.17%) Relational Database
Development Applications
1 7 (1.21%) JIRA
2 1 (0.17%) GitLab
General
1 163 (28.20%) Social Skills
2 51 (8.82%) Manufacturing
3 47 (8.13%) Organisational Skills
4 27 (4.67%) Analytical Skills
5 22 (3.81%) Advertising
6 19 (3.29%) Retail
7 14 (2.42%) Automotive
8 13 (2.25%) Inclusion and Diversity
8 13 (2.25%) Law
9 9 (1.56%) Aerospace
10 8 (1.38%) Finance
11 7 (1.21%) Documentation Skills
12 6 (1.04%) Marketing
12 6 (1.04%) Telecoms
13 5 (0.87%) Legal
14 3 (0.52%) Public Sector
15 2 (0.35%) Agriculture
15 2 (0.35%) Electronics
15 2 (0.35%) Local Government
15 2 (0.35%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) JSON
2 1 (0.17%) OpenTelemetry
Miscellaneous
1 93 (16.09%) Driving Licence
2 39 (6.75%) Onboarding
3 31 (5.36%) Self-Motivation
4 19 (3.29%) CCTV
5 10 (1.73%) Enterprise Software
6 9 (1.56%) iPad
6 9 (1.56%) iPhone
7 7 (1.21%) Operational Technology
8 6 (1.04%) Manufacturing Execution System
9 5 (0.87%) Security Posture
9 5 (0.87%) Virtual Team
10 4 (0.69%) Housing Association
10 4 (0.69%) Management Information System
11 3 (0.52%) CMDB
11 3 (0.52%) FMCG
11 3 (0.52%) Hybrid Cloud
11 3 (0.52%) Microsoft Licensing
11 3 (0.52%) Video Conferencing
12 2 (0.35%) Data Centre
12 2 (0.35%) Social Media
Operating Systems
1 272 (47.06%) Windows
2 136 (23.53%) Windows Server
3 69 (11.94%) Windows 10
4 23 (3.98%) Mac OS
5 18 (3.11%) Windows Server 2019
6 12 (2.08%) Android
7 10 (1.73%) Linux
7 10 (1.73%) Windows Server 2016
8 8 (1.38%) Apple iOS
9 4 (0.69%) Windows 7
9 4 (0.69%) Windows 8
10 3 (0.52%) Ubuntu
11 2 (0.35%) Mac OS X
12 1 (0.17%) Unix
Processes & Methodologies
1 171 (29.58%) Problem-Solving
2 165 (28.55%) Customer Service
3 74 (12.80%) Cybersecurity
4 66 (11.42%) Continuous Improvement
5 59 (10.21%) ITIL
6 46 (7.96%) Disaster Recovery
7 44 (7.61%) ERP
8 43 (7.44%) ITSM
8 43 (7.44%) Service Delivery
9 32 (5.54%) Service Management
10 31 (5.36%) Infrastructure Engineering
10 31 (5.36%) Remote Monitoring and Management
11 25 (4.33%) Mobile Device Management
12 23 (3.98%) Asset Management
12 23 (3.98%) Mentoring
13 22 (3.81%) Business Continuity
14 20 (3.46%) Incident Management
15 19 (3.29%) User Experience
16 16 (2.77%) Patch Management
16 16 (2.77%) Process Improvement
Programming Languages
1 25 (4.33%) PowerShell
2 4 (0.69%) SQL
2 4 (0.69%) VBScript
Qualifications
1 48 (8.30%) Degree
2 35 (6.06%) Microsoft Certification
3 15 (2.60%) A+ Certification
4 14 (2.42%) Network+ Certification
5 10 (1.73%) ITIL Foundation Certificate
6 8 (1.38%) Microsoft Certified Professional
6 8 (1.38%) Security Cleared
7 6 (1.04%) Azure Certification
7 6 (1.04%) CCNA
7 6 (1.04%) Cisco Certification
7 6 (1.04%) DBS Check
7 6 (1.04%) SC Cleared
8 2 (0.35%) Computer Science Degree
8 2 (0.35%) DV Cleared
8 2 (0.35%) HNC
9 1 (0.17%) ACSP
9 1 (0.17%) BPSS Clearance
9 1 (0.17%) CCA
9 1 (0.17%) CompTIA Security+
9 1 (0.17%) HND
Quality Assurance & Compliance
1 29 (5.02%) Cyber Essentials
2 13 (2.25%) SLA
3 10 (1.73%) Cyber Essentials PLUS
4 6 (1.04%) ISO/IEC 27001
4 6 (1.04%) QA
5 4 (0.69%) GDPR
6 3 (0.52%) PMO
7 1 (0.17%) ISO 22301
System Software
1 216 (37.37%) Active Directory
2 41 (7.09%) Hyper-V
3 33 (5.71%) VMware Infrastructure
4 7 (1.21%) Firmware
5 4 (0.69%) BitLocker
5 4 (0.69%) VMware ESXi
5 4 (0.69%) VMware Workstation
6 2 (0.35%) Terminal Services
7 1 (0.17%) VMware NSX
7 1 (0.17%) vSphere
Systems Management
1 77 (13.32%) Microsoft Intune
2 16 (2.77%) SCCM
3 13 (2.25%) Autotask
4 9 (1.56%) FortiGate
5 7 (1.21%) Jamf Pro
6 6 (1.04%) WSUS
7 1 (0.17%) Active Directory Federation Services
7 1 (0.17%) Ansible
Vendors
1 314 (54.33%) Microsoft
2 49 (8.48%) VMware
3 46 (7.96%) Cisco
4 28 (4.84%) Meraki
5 17 (2.94%) Apple
5 17 (2.94%) SonicWALL
6 12 (2.08%) HP
7 11 (1.90%) ServiceNow
8 10 (1.73%) CheckPoint
8 10 (1.73%) Freshdesk
8 10 (1.73%) Google
8 10 (1.73%) Veeam
9 9 (1.56%) ProCurve
9 9 (1.56%) Sophos
10 8 (1.38%) Palo Alto
11 7 (1.21%) Draytek
12 6 (1.04%) Citrix
13 5 (0.87%) Atlassian
13 5 (0.87%) iManage
13 5 (0.87%) Okta