IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 18 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 43 72 71
Rank change year-on-year +29 -1 +44
Permanent jobs requiring an IT Support 499 258 430
As % of all permanent jobs in the North of England 3.93% 3.28% 3.45%
As % of the Job Titles category 4.39% 3.54% 3.61%
Number of salaries quoted 424 101 393
10th Percentile £25,250 £24,000 £22,098
25th Percentile £26,938 £26,500 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £28,500
Median % change year-on-year - +5.26% +7.55%
75th Percentile £35,000 £36,500 £33,750
90th Percentile £45,000 £43,750 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -1.64%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 11,371 7,288 11,921
% of permanent jobs with a recognized job title 89.49% 92.77% 95.57%
Number of salaries quoted 6,948 3,594 9,772
10th Percentile £28,250 £31,250 £27,000
25th Percentile £35,000 £40,620 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £82,500 £83,750 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -11.29%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 18 February 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +89 251 £29,681 -1.06% 40
Yorkshire +5 227 £32,000 +6.67% 32
North East -4 21 £31,500 -10.00% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 18 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 273 (54.71%) Microsoft
2 268 (53.71%) Windows
3 244 (48.90%) Microsoft 365
4 177 (35.47%) Problem-Solving
5 164 (32.87%) Active Directory
6 141 (28.26%) Customer Service
7 116 (23.25%) Windows Server
8 112 (22.44%) Azure
9 97 (19.44%) ITIL
10 82 (16.43%) Microsoft Office
11 77 (15.43%) Windows 10
12 74 (14.83%) Firewall
13 71 (14.23%) VMware
14 69 (13.83%) DNS
14 69 (13.83%) Microsoft Exchange
15 65 (13.03%) DHCP
16 62 (12.42%) Continuous Improvement
17 56 (11.22%) Microsoft Intune
18 55 (11.02%) Entra ID
18 55 (11.02%) VPN
19 51 (10.22%) Mentoring
20 49 (9.82%) Hyper-V
20 49 (9.82%) SharePoint
21 46 (9.22%) VMware Infrastructure
22 44 (8.82%) TCP/IP
23 39 (7.82%) Degree
24 38 (7.62%) Cybersecurity
24 38 (7.62%) Process Improvement
24 38 (7.62%) WAN
25 33 (6.61%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 69 (13.83%) Microsoft Exchange
2 49 (9.82%) SharePoint
3 6 (1.20%) WordPress
4 1 (0.20%) CMS
4 1 (0.20%) IIS
4 1 (0.20%) Tomcat
Applications
1 82 (16.43%) Microsoft Office
2 16 (3.21%) Microsoft Excel
3 5 (1.00%) Microsoft PowerPoint
4 2 (0.40%) Acrobat
4 2 (0.40%) AutoCAD
5 1 (0.20%) MS Visio
Business Applications
1 1 (0.20%) NetSuite
Cloud Services
1 244 (48.90%) Microsoft 365
2 112 (22.44%) Azure
3 55 (11.02%) Entra ID
4 16 (3.21%) Google Workspace
4 16 (3.21%) OneDrive
5 11 (2.20%) SaaS
6 8 (1.60%) AWS
6 8 (1.60%) Azure Sentinel
7 6 (1.20%) Power Platform
8 5 (1.00%) Cloud Computing
8 5 (1.00%) Dynamics 365
8 5 (1.00%) Intacct
8 5 (1.00%) Power Automate
9 2 (0.40%) Viva Engage
10 1 (0.20%) IaaS
10 1 (0.20%) Microsoft Copilot
Communications & Networking
1 74 (14.83%) Firewall
2 69 (13.83%) DNS
3 65 (13.03%) DHCP
4 55 (11.02%) VPN
5 44 (8.82%) TCP/IP
6 38 (7.62%) WAN
7 31 (6.21%) LAN
8 30 (6.01%) VLAN
9 28 (5.61%) Wi-Fi
10 12 (2.40%) SD-WAN
11 11 (2.20%) Network Security
11 11 (2.20%) Wireless
12 9 (1.80%) VoIP
13 6 (1.20%) Ethernet
13 6 (1.20%) SAN
14 4 (0.80%) Asterisk PBX
14 4 (0.80%) BGP
14 4 (0.80%) MPLS
14 4 (0.80%) VPLS
14 4 (0.80%) WLAN
Database & Business Intelligence
1 10 (2.00%) SQL Server
2 6 (1.20%) Power BI
3 3 (0.60%) MySQL
3 3 (0.60%) PostgreSQL
Development Applications
1 4 (0.80%) GitLab
General
1 239 (47.90%) Social Skills
2 64 (12.83%) Organisational Skills
3 51 (10.22%) Manufacturing
4 23 (4.61%) Analytical Skills
5 22 (4.41%) Finance
6 14 (2.81%) Law
7 13 (2.61%) Documentation Skills
7 13 (2.61%) Inclusion and Diversity
7 13 (2.61%) Legal
8 12 (2.40%) Retail
9 11 (2.20%) Aerospace
10 9 (1.80%) Pharmaceutical
11 8 (1.60%) Multimedia
12 6 (1.20%) Electronics
12 6 (1.20%) Public Sector
13 5 (1.00%) Advertising
13 5 (1.00%) Agriculture
13 5 (1.00%) Marketing
13 5 (1.00%) Social Housing
13 5 (1.00%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.20%) HTML
2 4 (0.80%) OpenTelemetry
3 1 (0.20%) CSS
3 1 (0.20%) JSON
3 1 (0.20%) Software Packaging
3 1 (0.20%) XML
Miscellaneous
1 105 (21.04%) Driving Licence
2 31 (6.21%) Onboarding
3 17 (3.41%) Management Information System
4 15 (3.01%) Self-Motivation
5 14 (2.81%) Renewable Energy
6 11 (2.20%) Data Centre
7 8 (1.60%) EPoS
7 8 (1.60%) NHS
8 7 (1.40%) Analytical Mindset
8 7 (1.40%) Replication
8 7 (1.40%) Video Conferencing
9 6 (1.20%) Client/Server
10 5 (1.00%) Mobile App
11 4 (0.80%) Life Science
11 4 (0.80%) PKI
12 3 (0.60%) CCTV
12 3 (0.60%) iPad
12 3 (0.60%) iPhone
13 1 (0.20%) Enterprise Storage
13 1 (0.20%) PDA
Operating Systems
1 268 (53.71%) Windows
2 116 (23.25%) Windows Server
3 77 (15.43%) Windows 10
4 32 (6.41%) Android
5 22 (4.41%) Mac OS
6 17 (3.41%) Apple iOS
7 12 (2.40%) Linux
8 9 (1.80%) Windows 7
8 9 (1.80%) Windows 8
9 8 (1.60%) Windows Server 2016
10 7 (1.40%) Windows Server 2019
11 6 (1.20%) Mac OS X
12 5 (1.00%) Unix
13 4 (0.80%) Windows Server 2012
14 1 (0.20%) Red Hat Enterprise Linux
14 1 (0.20%) Solaris
Processes & Methodologies
1 177 (35.47%) Problem-Solving
2 141 (28.26%) Customer Service
3 97 (19.44%) ITIL
4 62 (12.42%) Continuous Improvement
5 51 (10.22%) Mentoring
6 38 (7.62%) Cybersecurity
6 38 (7.62%) Process Improvement
7 33 (6.61%) Service Delivery
8 32 (6.41%) Remote Monitoring and Management
9 26 (5.21%) ITSM
10 21 (4.21%) Asset Management
10 21 (4.21%) Incident Management
10 21 (4.21%) Mobile Device Management
10 21 (4.21%) Time Management
11 19 (3.81%) Proactive Maintenance
11 19 (3.81%) Project Delivery
11 19 (3.81%) Service Management
12 18 (3.61%) ERP
12 18 (3.61%) IT Asset Management
13 15 (3.01%) Disaster Recovery
Programming Languages
1 14 (2.81%) SQL
2 11 (2.20%) PowerShell
3 7 (1.40%) PL/SQL
3 7 (1.40%) VBScript
4 4 (0.80%) VBA
5 1 (0.20%) Bash
5 1 (0.20%) Java
5 1 (0.20%) Python
Qualifications
1 39 (7.82%) Degree
2 29 (5.81%) Security Cleared
3 25 (5.01%) A+ Certification
4 18 (3.61%) SC Cleared
5 15 (3.01%) Network+ Certification
6 13 (2.61%) Microsoft Certification
7 12 (2.40%) DBS Check
8 11 (2.20%) ITIL Certification
8 11 (2.20%) ITIL Foundation Certificate
9 10 (2.00%) Microsoft Certified Professional
10 9 (1.80%) DV Cleared
11 5 (1.00%) Azure Certification
11 5 (1.00%) CCNA
11 5 (1.00%) Cisco Certification
12 4 (0.80%) HNC
13 3 (0.60%) BPSS Clearance
14 1 (0.20%) ACSP
14 1 (0.20%) CompTIA Security+
Quality Assurance & Compliance
1 24 (4.81%) Cyber Essentials
2 17 (3.41%) SLA
3 6 (1.20%) GDPR
4 5 (1.00%) Cyber Essentials PLUS
4 5 (1.00%) ISO/IEC 27001
5 4 (0.80%) QA
6 1 (0.20%) ISO 22301
System Software
1 164 (32.87%) Active Directory
2 49 (9.82%) Hyper-V
3 46 (9.22%) VMware Infrastructure
4 9 (1.80%) VMware Workstation
5 6 (1.20%) vSphere
6 4 (0.80%) VMware ESXi
6 4 (0.80%) VMware NSX
7 3 (0.60%) Firmware
8 2 (0.40%) Virtual Desktop
8 2 (0.40%) XenDesktop
9 1 (0.20%) Docker
Systems Management
1 56 (11.22%) Microsoft Intune
2 23 (4.61%) SCCM
3 15 (3.01%) Autotask
4 7 (1.40%) Active Directory Federation Services
5 5 (1.00%) Ansible
6 4 (0.80%) WSUS
7 1 (0.20%) Jamf Pro
7 1 (0.20%) Podman
7 1 (0.20%) RSA Archer
7 1 (0.20%) Single Sign-On
Vendors
1 273 (54.71%) Microsoft
2 71 (14.23%) VMware
3 26 (5.21%) Citrix
4 19 (3.81%) Apple
5 16 (3.21%) Google
5 16 (3.21%) Veeam
6 10 (2.00%) Fortinet
7 9 (1.80%) Adobe
7 9 (1.80%) ESET
8 8 (1.60%) Fujitsu
8 8 (1.60%) Virgin Media
9 6 (1.20%) Facebook
9 6 (1.20%) Sage
10 5 (1.00%) HubSpot
10 5 (1.00%) Ubiquiti
10 5 (1.00%) Zoho
11 4 (0.80%) ServiceNow
11 4 (0.80%) Splunk
12 3 (0.60%) Cisco
12 3 (0.60%) SAP