IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 9 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Oct 2026
Same period 2025 Same period 2024
Rank 62 90 74
Rank change year-on-year +28 -16 +66
Permanent jobs requiring an IT Support 532 338 350
As % of all permanent jobs in the North of England 2.22% 3.53% 2.65%
As % of the Job Titles category 2.39% 4.04% 2.79%
Number of salaries quoted 460 317 253
10th Percentile £25,500 £22,470 £14,000
25th Percentile £27,250 £25,250 £18,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,500
Median % change year-on-year -3.23% +12.73% -8.33%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £42,500 £41,000 £40,000
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,236 8,372 12,567
% of permanent jobs with a recognized job title 92.62% 87.36% 94.97%
Number of salaries quoted 16,185 4,330 6,892
10th Percentile £30,000 £26,000 £30,000
25th Percentile £40,000 £31,250 £39,750
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -9.09%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £59,000 £55,000 £55,235
% change year-on-year +7.27% -0.42% -7.94%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 9 October 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 9 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +46 252 £31,500 +10.53% 38
Yorkshire -1 223 £29,000 -9.38% 18
North East -30 57 £29,750 -5.56% 14
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 9 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 309 (58.08%) Microsoft
2 294 (55.26%) Microsoft 365
3 273 (51.32%) Windows
4 214 (40.23%) Active Directory
5 186 (34.96%) Problem-Solving
6 177 (33.27%) Customer Service
7 130 (24.44%) Windows Server
8 115 (21.62%) Azure
9 92 (17.29%) Microsoft Exchange
10 91 (17.11%) DNS
10 91 (17.11%) SharePoint
11 87 (16.35%) DHCP
12 84 (15.79%) Entra ID
13 81 (15.23%) Cybersecurity
14 80 (15.04%) Firewall
15 75 (14.10%) Continuous Improvement
16 72 (13.53%) Microsoft Intune
17 66 (12.41%) Wi-Fi
18 63 (11.84%) ITIL
18 63 (11.84%) VPN
19 61 (11.47%) ITSM
20 60 (11.28%) TCP/IP
21 50 (9.40%) VoIP
21 50 (9.40%) Windows 10
22 49 (9.21%) Degree
22 49 (9.21%) VLAN
22 49 (9.21%) VMware
23 47 (8.83%) Hyper-V
24 45 (8.46%) OneDrive
25 42 (7.89%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (17.29%) Microsoft Exchange
2 91 (17.11%) SharePoint
3 7 (1.32%) Apache
3 7 (1.32%) IIS
4 1 (0.19%) HCL Domino
4 1 (0.19%) HCL Notes
Applications
1 19 (3.57%) Microsoft Office
2 8 (1.50%) Microsoft Excel
3 3 (0.56%) Spreadsheet
4 2 (0.38%) Microsoft PowerPoint
4 2 (0.38%) MS Visio
5 1 (0.19%) Revit
Business Applications
1 3 (0.56%) NetSuite
1 3 (0.56%) SystmOne
Cloud Services
1 294 (55.26%) Microsoft 365
2 115 (21.62%) Azure
3 84 (15.79%) Entra ID
4 45 (8.46%) OneDrive
5 13 (2.44%) AWS
6 10 (1.88%) Power Platform
6 10 (1.88%) Viva Engage
7 6 (1.13%) Google Workspace
8 4 (0.75%) Microsoft Copilot
8 4 (0.75%) Mimecast
9 3 (0.56%) NetDocuments
10 2 (0.38%) IaaS
11 1 (0.19%) Adobe Creative Cloud
11 1 (0.19%) ChatGPT
11 1 (0.19%) Cloud Computing
11 1 (0.19%) Power Automate
11 1 (0.19%) SaaS
Communications & Networking
1 91 (17.11%) DNS
2 87 (16.35%) DHCP
3 80 (15.04%) Firewall
4 66 (12.41%) Wi-Fi
5 63 (11.84%) VPN
6 60 (11.28%) TCP/IP
7 50 (9.40%) VoIP
8 49 (9.21%) VLAN
9 42 (7.89%) Wireless
10 40 (7.52%) LAN
11 24 (4.51%) WAN
12 17 (3.20%) Remote Desktop
13 15 (2.82%) Cisco IOS
14 14 (2.63%) WLAN
15 11 (2.07%) Structured Cabling
16 5 (0.94%) Network Security
17 4 (0.75%) Internet
17 4 (0.75%) Unified Communications
18 3 (0.56%) SAN
18 3 (0.56%) SSL
Database & Business Intelligence
1 11 (2.07%) SQL Server
2 7 (1.32%) MySQL
3 5 (0.94%) Power BI
4 3 (0.56%) Amazon RDS
5 1 (0.19%) PostgreSQL
5 1 (0.19%) Relational Database
Development Applications
1 1 (0.19%) JIRA
General
1 177 (33.27%) Social Skills
2 55 (10.34%) Manufacturing
3 30 (5.64%) Organisational Skills
4 29 (5.45%) Analytical Skills
5 13 (2.44%) Automotive
6 12 (2.26%) Retail
7 11 (2.07%) Advertising
7 11 (2.07%) Inclusion and Diversity
7 11 (2.07%) Legal
8 9 (1.69%) Finance
9 8 (1.50%) Aerospace
9 8 (1.50%) Law
10 5 (0.94%) Documentation Skills
11 4 (0.75%) Public Sector
11 4 (0.75%) Telecoms
12 3 (0.56%) Local Government
12 3 (0.56%) Marketing
13 1 (0.19%) Games
13 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.75%) HTML
1 4 (0.75%) JSON
Miscellaneous
1 95 (17.86%) Driving Licence
2 49 (9.21%) Onboarding
3 28 (5.26%) Self-Motivation
4 19 (3.57%) CCTV
5 12 (2.26%) Enterprise Software
6 10 (1.88%) iPad
6 10 (1.88%) iPhone
6 10 (1.88%) Management Information System
7 9 (1.69%) Operational Technology
8 6 (1.13%) Manufacturing Execution System
9 5 (0.94%) Virtual Team
10 4 (0.75%) Housing Association
10 4 (0.75%) Video Conferencing
11 3 (0.56%) CMDB
11 3 (0.56%) FMCG
11 3 (0.56%) Microsoft Licensing
12 2 (0.38%) EPoS
12 2 (0.38%) Legacy Systems
12 2 (0.38%) Smartphone
13 1 (0.19%) Product Ownership
Operating Systems
1 273 (51.32%) Windows
2 130 (24.44%) Windows Server
3 50 (9.40%) Windows 10
4 27 (5.08%) Mac OS
5 19 (3.57%) Windows Server 2019
6 18 (3.38%) Linux
7 15 (2.82%) Windows Server 2016
8 9 (1.69%) Android
9 7 (1.32%) Ubuntu
10 6 (1.13%) Unix
11 1 (0.19%) Apple iOS
Processes & Methodologies
1 186 (34.96%) Problem-Solving
2 177 (33.27%) Customer Service
3 81 (15.23%) Cybersecurity
4 75 (14.10%) Continuous Improvement
5 63 (11.84%) ITIL
6 61 (11.47%) ITSM
7 40 (7.52%) Disaster Recovery
8 37 (6.95%) Service Delivery
8 37 (6.95%) Service Management
9 32 (6.02%) Infrastructure Engineering
10 29 (5.45%) ERP
11 27 (5.08%) Remote Monitoring and Management
12 26 (4.89%) Asset Management
13 25 (4.70%) Business Continuity
14 21 (3.95%) Change Management
15 18 (3.38%) Incident Management
15 18 (3.38%) Stakeholder Management
15 18 (3.38%) User Experience
16 17 (3.20%) Mentoring
16 17 (3.20%) Mobile Device Management
Programming Languages
1 22 (4.14%) PowerShell
2 9 (1.69%) SQL
3 4 (0.75%) VBScript
Qualifications
1 49 (9.21%) Degree
2 38 (7.14%) Microsoft Certification
3 11 (2.07%) DBS Check
4 9 (1.69%) Microsoft Certified Professional
5 8 (1.50%) ITIL Foundation Certificate
5 8 (1.50%) Network+ Certification
6 7 (1.32%) A+ Certification
6 7 (1.32%) SC Cleared
6 7 (1.32%) Security Cleared
7 6 (1.13%) CCNA
7 6 (1.13%) Cisco Certification
8 5 (0.94%) Azure Certification
9 2 (0.38%) Computer Science Degree
10 1 (0.19%) AWS Certified Cloud Practitioner
10 1 (0.19%) BPSS Clearance
10 1 (0.19%) CCA
10 1 (0.19%) HND
10 1 (0.19%) ITIL Certification
Quality Assurance & Compliance
1 31 (5.83%) Cyber Essentials
2 20 (3.76%) ISO/IEC 27001
3 13 (2.44%) QA
4 12 (2.26%) SLA
5 6 (1.13%) GDPR
6 5 (0.94%) Cyber Essentials PLUS
7 3 (0.56%) PMO
8 1 (0.19%) ISO 9001
8 1 (0.19%) ISO/IEC 42001
8 1 (0.19%) PCI DSS
System Software
1 214 (40.23%) Active Directory
2 47 (8.83%) Hyper-V
3 33 (6.20%) VMware Infrastructure
4 7 (1.32%) Firmware
4 7 (1.32%) VMware ESXi
5 4 (0.75%) BitLocker
6 2 (0.38%) Terminal Services
Systems Management
1 72 (13.53%) Microsoft Intune
2 10 (1.88%) SCCM
3 7 (1.32%) WSUS
4 6 (1.13%) Autotask
5 5 (0.94%) FortiGate
5 5 (0.94%) Jamf Pro
Vendors
1 309 (58.08%) Microsoft
2 49 (9.21%) VMware
3 42 (7.89%) Cisco
4 29 (5.45%) SonicWALL
5 21 (3.95%) Meraki
6 20 (3.76%) Veeam
7 18 (3.38%) Palo Alto
8 17 (3.20%) HP
9 14 (2.63%) Apple
9 14 (2.63%) CheckPoint
10 11 (2.07%) ServiceNow
11 10 (1.88%) Draytek
11 10 (1.88%) Freshdesk
11 10 (1.88%) ProCurve
12 8 (1.50%) iManage
13 7 (1.32%) Aruba
13 7 (1.32%) Dell
13 7 (1.32%) Google
13 7 (1.32%) NetApp
14 6 (1.13%) Fortinet