IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,500 per year, according to job vacancies posted during the 6 months leading to 28 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Dec 2025
Same period 2024 Same period 2023
Rank 53 76 94
Rank change year-on-year +23 +18 +69
Permanent jobs requiring an IT Support 369 280 228
As % of all permanent jobs in the North of England 3.47% 2.94% 3.03%
As % of the Job Titles category 3.92% 3.12% 3.16%
Number of salaries quoted 332 113 203
10th Percentile £24,000 £20,775 £22,750
25th Percentile £26,250 £26,250 £25,500
Median annual salary (50th Percentile) £30,500 £30,500 £30,000
Median % change year-on-year - +1.67% +11.11%
75th Percentile £34,500 £36,500 £35,250
90th Percentile £43,750 £43,650 £40,250
England median annual salary £31,000 £32,500 £32,500
% change year-on-year -4.62% - +8.33%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,404 8,980 7,218
% of permanent jobs with a recognized job title 88.55% 94.35% 95.93%
Number of salaries quoted 5,393 4,330 5,693
10th Percentile £28,000 £31,250 £29,000
25th Percentile £32,000 £40,000 £38,634
Median annual salary (50th Percentile) £49,000 £50,055 £51,500
Median % change year-on-year -2.11% -2.81% -1.90%
75th Percentile £65,640 £67,500 £67,500
90th Percentile £81,250 £80,000 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 28 December 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 28 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +70 189 £29,000 -7.20% 50
Yorkshire -5 166 £31,000 +3.33% 25
North East +10 14 £31,500 -6.67% 10
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 28 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 220 (59.62%) Windows
2 182 (49.32%) Microsoft
3 181 (49.05%) Microsoft 365
4 124 (33.60%) Active Directory
5 117 (31.71%) Problem-Solving
6 103 (27.91%) Customer Service
7 88 (23.85%) Windows Server
8 85 (23.04%) ITIL
9 74 (20.05%) Azure
10 62 (16.80%) Windows 10
11 58 (15.72%) Microsoft Exchange
12 57 (15.45%) Firewall
13 49 (13.28%) VMware
14 45 (12.20%) Microsoft Office
15 42 (11.38%) Hyper-V
15 42 (11.38%) VPN
16 41 (11.11%) Microsoft Intune
17 40 (10.84%) DNS
17 40 (10.84%) Entra ID
18 39 (10.57%) Continuous Improvement
18 39 (10.57%) SharePoint
19 38 (10.30%) VMware Infrastructure
20 36 (9.76%) DHCP
21 35 (9.49%) ITSM
22 32 (8.67%) Android
23 30 (8.13%) VLAN
24 28 (7.59%) Cybersecurity
24 28 (7.59%) WAN
25 27 (7.32%) Mentoring
25 27 (7.32%) TCP/IP

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 58 (15.72%) Microsoft Exchange
2 39 (10.57%) SharePoint
3 6 (1.63%) WordPress
4 1 (0.27%) CMS
4 1 (0.27%) IIS
4 1 (0.27%) Tomcat
Applications
1 45 (12.20%) Microsoft Office
2 11 (2.98%) Microsoft Excel
3 5 (1.36%) Microsoft PowerPoint
4 2 (0.54%) Acrobat
5 1 (0.27%) AutoCAD
5 1 (0.27%) MS Visio
Cloud Services
1 181 (49.05%) Microsoft 365
2 74 (20.05%) Azure
3 40 (10.84%) Entra ID
4 11 (2.98%) OneDrive
5 9 (2.44%) SaaS
6 8 (2.17%) Google Workspace
7 6 (1.63%) Power Platform
8 5 (1.36%) Cloud Computing
8 5 (1.36%) Dynamics 365
8 5 (1.36%) Power Automate
9 4 (1.08%) AWS
10 3 (0.81%) Azure Sentinel
11 2 (0.54%) Viva Engage
Communications & Networking
1 57 (15.45%) Firewall
2 42 (11.38%) VPN
3 40 (10.84%) DNS
4 36 (9.76%) DHCP
5 30 (8.13%) VLAN
6 28 (7.59%) WAN
7 27 (7.32%) TCP/IP
8 26 (7.05%) LAN
9 25 (6.78%) Wi-Fi
10 13 (3.52%) Wireless
11 12 (3.25%) SAN
12 8 (2.17%) Network Security
12 8 (2.17%) Remote Desktop
13 7 (1.90%) Cisco IOS
13 7 (1.90%) VoIP
14 4 (1.08%) Ethernet
14 4 (1.08%) WLAN
15 3 (0.81%) SD-WAN
16 2 (0.54%) Unified Communications
17 1 (0.27%) WebEx
Database & Business Intelligence
1 6 (1.63%) Power BI
2 5 (1.36%) SQL Server
General
1 178 (48.24%) Social Skills
2 49 (13.28%) Manufacturing
3 48 (13.01%) Organisational Skills
4 19 (5.15%) Analytical Skills
4 19 (5.15%) Pharmaceutical
5 14 (3.79%) Law
5 14 (3.79%) Legal
6 13 (3.52%) Finance
7 10 (2.71%) Public Sector
8 8 (2.17%) Inclusion and Diversity
8 8 (2.17%) Retail
9 6 (1.63%) Aerospace
10 5 (1.36%) Advertising
10 5 (1.36%) German Language
10 5 (1.36%) Marketing
11 3 (0.81%) Automotive
11 3 (0.81%) Documentation Skills
12 2 (0.54%) Electronics
12 2 (0.54%) Fire and Rescue
12 2 (0.54%) Police
Libraries, Frameworks & Software Standards
1 6 (1.63%) HTML
2 1 (0.27%) .NET
2 1 (0.27%) CSS
2 1 (0.27%) JSON
2 1 (0.27%) XML
Miscellaneous
1 59 (15.99%) Driving Licence
2 32 (8.67%) Onboarding
3 16 (4.34%) Self-Motivation
4 11 (2.98%) Data Centre
5 10 (2.71%) Management Information System
6 8 (2.17%) EPoS
6 8 (2.17%) NHS
7 7 (1.90%) Replication
7 7 (1.90%) Video Conferencing
8 6 (1.63%) Client/Server
8 6 (1.63%) Renewable Energy
9 5 (1.36%) Enterprise Software
9 5 (1.36%) LIMS
9 5 (1.36%) SCADA
10 4 (1.08%) Analytical Mindset
10 4 (1.08%) Clustering
10 4 (1.08%) FMCG
10 4 (1.08%) Life Science
10 4 (1.08%) Mobile App
11 3 (0.81%) iPhone
Operating Systems
1 220 (59.62%) Windows
2 88 (23.85%) Windows Server
3 62 (16.80%) Windows 10
4 32 (8.67%) Android
5 15 (4.07%) Apple iOS
5 15 (4.07%) Mac OS
6 9 (2.44%) Linux
7 6 (1.63%) Mac OS X
8 5 (1.36%) Unix
8 5 (1.36%) Windows Server 2016
9 4 (1.08%) Windows 7
9 4 (1.08%) Windows 8
10 1 (0.27%) Red Hat Enterprise Linux
10 1 (0.27%) Solaris
10 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 117 (31.71%) Problem-Solving
2 103 (27.91%) Customer Service
3 85 (23.04%) ITIL
4 39 (10.57%) Continuous Improvement
5 35 (9.49%) ITSM
6 28 (7.59%) Cybersecurity
7 27 (7.32%) Mentoring
8 25 (6.78%) Service Delivery
9 24 (6.50%) Service Management
10 23 (6.23%) Process Improvement
11 22 (5.96%) User Experience
12 20 (5.42%) Project Delivery
13 18 (4.88%) Asset Management
14 17 (4.61%) Disaster Recovery
15 15 (4.07%) IT Asset Management
16 13 (3.52%) Mobile Device Management
16 13 (3.52%) Remote Monitoring and Management
17 12 (3.25%) ERP
18 10 (2.71%) Data Security
18 10 (2.71%) Strategic Planning
Programming Languages
1 14 (3.79%) SQL
2 7 (1.90%) PL/SQL
2 7 (1.90%) VBScript
3 6 (1.63%) PowerShell
4 4 (1.08%) VBA
5 1 (0.27%) Bash
5 1 (0.27%) C#
5 1 (0.27%) Java
5 1 (0.27%) JavaScript
5 1 (0.27%) Python
5 1 (0.27%) VB.NET
Qualifications
1 18 (4.88%) A+ Certification
2 17 (4.61%) Degree
3 16 (4.34%) Microsoft Certification
4 13 (3.52%) ITIL Foundation Certificate
5 12 (3.25%) DBS Check
6 11 (2.98%) ITIL Certification
7 10 (2.71%) MCP
8 9 (2.44%) Network+ Certification
9 8 (2.17%) Security Cleared
10 6 (1.63%) CCNA
10 6 (1.63%) Cisco Certification
10 6 (1.63%) SC Cleared
11 5 (1.36%) MCSA
12 3 (0.81%) BPSS Clearance
Quality Assurance & Compliance
1 19 (5.15%) SLA
2 14 (3.79%) Cyber Essentials
3 5 (1.36%) 21 CFR Part 11
3 5 (1.36%) Cyber Essentials PLUS
3 5 (1.36%) GxP
4 4 (1.08%) QA
5 3 (0.81%) GDPR
6 1 (0.27%) ISO/IEC 27001
System Software
1 124 (33.60%) Active Directory
2 42 (11.38%) Hyper-V
3 38 (10.30%) VMware Infrastructure
4 4 (1.08%) VMware Workstation
5 3 (0.81%) Firmware
6 2 (0.54%) Virtual Desktop
6 2 (0.54%) vSphere
6 2 (0.54%) XenDesktop
7 1 (0.27%) Docker
Systems Management
1 41 (11.11%) Microsoft Intune
2 12 (3.25%) SCCM
3 4 (1.08%) Autotask
4 1 (0.27%) Ansible
4 1 (0.27%) Podman
4 1 (0.27%) RSA Archer
Vendors
1 182 (49.32%) Microsoft
2 49 (13.28%) VMware
3 18 (4.88%) Veeam
4 17 (4.61%) Cisco
5 13 (3.52%) Apple
6 12 (3.25%) Citrix
7 9 (2.44%) Adobe
8 8 (2.17%) Google
9 6 (1.63%) Dell
9 6 (1.63%) Facebook
9 6 (1.63%) Salesforce
10 5 (1.36%) ESET
10 5 (1.36%) HP
10 5 (1.36%) Sophos
11 4 (1.08%) SonicWALL
11 4 (1.08%) Supermicro
11 4 (1.08%) Zoho
12 3 (0.81%) Sage
12 3 (0.81%) ServiceNow
13 2 (0.54%) SAP