IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 1 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Aug 2026
Same period 2025 Same period 2024
Rank 55 82 62
Rank change year-on-year +27 -20 +102
Permanent jobs requiring an IT Support 579 382 479
As % of all permanent jobs in the North of England 2.69% 3.99% 3.08%
As % of the Job Titles category 2.84% 4.52% 3.24%
Number of salaries quoted 505 357 409
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £22,000
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -2.65%
75th Percentile £35,000 £34,500 £33,750
90th Percentile £42,000 £41,100 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,408 8,454 14,788
% of permanent jobs with a recognized job title 94.87% 88.40% 95.10%
Number of salaries quoted 14,858 4,569 10,500
10th Percentile £30,000 £26,000 £28,000
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £49,000 £50,000
Median % change year-on-year +12.24% -2.00% -8.33%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 1 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 1 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +62 282 £30,500 +12.96% 29
Yorkshire -1 254 £30,000 -1.64% 32
North East -35 43 £30,000 -3.23% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 1 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 314 (54.23%) Microsoft
2 304 (52.50%) Microsoft 365
3 269 (46.46%) Windows
4 214 (36.96%) Active Directory
5 171 (29.53%) Problem-Solving
6 164 (28.32%) Customer Service
7 135 (23.32%) Windows Server
8 126 (21.76%) Azure
9 99 (17.10%) DNS
10 93 (16.06%) DHCP
11 89 (15.37%) SharePoint
12 80 (13.82%) Microsoft Exchange
13 76 (13.13%) Microsoft Intune
14 72 (12.44%) Firewall
15 71 (12.26%) Cybersecurity
15 71 (12.26%) Windows 10
16 67 (11.57%) Continuous Improvement
17 64 (11.05%) Entra ID
18 62 (10.71%) ITIL
19 55 (9.50%) TCP/IP
20 50 (8.64%) VMware
21 48 (8.29%) Degree
22 46 (7.94%) Cisco
23 45 (7.77%) Disaster Recovery
23 45 (7.77%) VoIP
24 44 (7.60%) ERP
25 41 (7.08%) Service Delivery
25 41 (7.08%) Wi-Fi
26 39 (6.74%) ITSM
26 39 (6.74%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 89 (15.37%) SharePoint
2 80 (13.82%) Microsoft Exchange
3 3 (0.52%) Apache
3 3 (0.52%) IIS
4 1 (0.17%) HCL Domino
4 1 (0.17%) HCL Notes
Applications
1 36 (6.22%) Microsoft Office
2 11 (1.90%) Microsoft Excel
3 3 (0.52%) Microsoft PowerPoint
4 2 (0.35%) MS Visio
5 1 (0.17%) Revit
5 1 (0.17%) Spreadsheet
Business Applications
1 4 (0.69%) NetSuite
2 1 (0.17%) Dynamics CRM
2 1 (0.17%) SystmOne
Cloud Services
1 304 (52.50%) Microsoft 365
2 126 (21.76%) Azure
3 64 (11.05%) Entra ID
4 32 (5.53%) OneDrive
5 15 (2.59%) Power Platform
6 13 (2.25%) AWS
7 10 (1.73%) Google Workspace
8 9 (1.55%) Viva Engage
9 8 (1.38%) IaaS
9 8 (1.38%) SaaS
10 6 (1.04%) Microsoft Copilot
11 5 (0.86%) Cloud Computing
11 5 (0.86%) PaaS
12 4 (0.69%) Mimecast
13 2 (0.35%) Intacct
14 1 (0.17%) Adobe Creative Cloud
14 1 (0.17%) Azure Sentinel
14 1 (0.17%) ChatGPT
14 1 (0.17%) Power Automate
Communications & Networking
1 99 (17.10%) DNS
2 93 (16.06%) DHCP
3 72 (12.44%) Firewall
4 55 (9.50%) TCP/IP
5 45 (7.77%) VoIP
6 41 (7.08%) Wi-Fi
7 39 (6.74%) LAN
8 37 (6.39%) VLAN
8 37 (6.39%) VPN
9 35 (6.04%) Wireless
10 30 (5.18%) WAN
11 14 (2.42%) Cisco IOS
12 13 (2.25%) WLAN
13 10 (1.73%) Remote Desktop
14 9 (1.55%) Network Security
14 9 (1.55%) Structured Cabling
15 6 (1.04%) IP Telephony
15 6 (1.04%) SD-WAN
16 4 (0.69%) SAN
17 1 (0.17%) BGP
Database & Business Intelligence
1 11 (1.90%) SQL Server
2 10 (1.73%) Power BI
3 8 (1.38%) PostgreSQL
4 3 (0.52%) Amazon RDS
4 3 (0.52%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.21%) JIRA
2 1 (0.17%) GitLab
General
1 165 (28.50%) Social Skills
2 53 (9.15%) Organisational Skills
3 51 (8.81%) Manufacturing
4 25 (4.32%) Analytical Skills
5 21 (3.63%) Advertising
6 19 (3.28%) Retail
7 14 (2.42%) Automotive
8 13 (2.25%) Law
9 12 (2.07%) Inclusion and Diversity
10 9 (1.55%) Aerospace
11 8 (1.38%) Finance
12 7 (1.21%) Documentation Skills
12 7 (1.21%) Telecoms
13 5 (0.86%) Agriculture
13 5 (0.86%) Legal
13 5 (0.86%) Marketing
14 3 (0.52%) Public Sector
14 3 (0.52%) Social Housing
15 2 (0.35%) Electronics
15 2 (0.35%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) JSON
2 1 (0.17%) OpenTelemetry
Miscellaneous
1 94 (16.23%) Driving Licence
2 39 (6.74%) Onboarding
3 30 (5.18%) Self-Motivation
4 18 (3.11%) CCTV
5 9 (1.55%) iPad
5 9 (1.55%) iPhone
6 8 (1.38%) Enterprise Software
7 6 (1.04%) Manufacturing Execution System
7 6 (1.04%) Operational Technology
8 5 (0.86%) Renewable Energy
8 5 (0.86%) Security Posture
8 5 (0.86%) Virtual Team
9 4 (0.69%) Housing Association
10 3 (0.52%) CMDB
10 3 (0.52%) FMCG
10 3 (0.52%) Hybrid Cloud
10 3 (0.52%) Management Information System
10 3 (0.52%) Microsoft Licensing
11 2 (0.35%) EPoS
11 2 (0.35%) Video Conferencing
Operating Systems
1 269 (46.46%) Windows
2 135 (23.32%) Windows Server
3 71 (12.26%) Windows 10
4 21 (3.63%) Mac OS
5 17 (2.94%) Windows Server 2019
6 12 (2.07%) Android
7 9 (1.55%) Linux
7 9 (1.55%) Windows Server 2016
8 8 (1.38%) Apple iOS
9 5 (0.86%) Windows 7
9 5 (0.86%) Windows 8
10 3 (0.52%) Ubuntu
11 2 (0.35%) Mac OS X
Processes & Methodologies
1 171 (29.53%) Problem-Solving
2 164 (28.32%) Customer Service
3 71 (12.26%) Cybersecurity
4 67 (11.57%) Continuous Improvement
5 62 (10.71%) ITIL
6 45 (7.77%) Disaster Recovery
7 44 (7.60%) ERP
8 41 (7.08%) Service Delivery
9 39 (6.74%) ITSM
10 32 (5.53%) Infrastructure Engineering
10 32 (5.53%) Remote Monitoring and Management
11 30 (5.18%) Service Management
12 26 (4.49%) Mentoring
12 26 (4.49%) Mobile Device Management
13 22 (3.80%) Incident Management
14 21 (3.63%) Asset Management
14 21 (3.63%) Business Continuity
15 18 (3.11%) User Experience
16 17 (2.94%) Process Improvement
16 17 (2.94%) Time Management
Programming Languages
1 24 (4.15%) PowerShell
2 4 (0.69%) VBScript
3 2 (0.35%) SQL
Qualifications
1 48 (8.29%) Degree
2 32 (5.53%) Microsoft Certification
3 16 (2.76%) A+ Certification
4 13 (2.25%) Network+ Certification
5 10 (1.73%) Security Cleared
6 9 (1.55%) ITIL Foundation Certificate
7 8 (1.38%) Microsoft Certified Professional
8 7 (1.21%) Azure Certification
8 7 (1.21%) SC Cleared
9 6 (1.04%) CCNA
9 6 (1.04%) Cisco Certification
9 6 (1.04%) DBS Check
10 3 (0.52%) DV Cleared
11 2 (0.35%) Computer Science Degree
11 2 (0.35%) HNC
12 1 (0.17%) AWS Certified Cloud Practitioner
12 1 (0.17%) BPSS Clearance
12 1 (0.17%) CCA
12 1 (0.17%) CompTIA Security+
12 1 (0.17%) HND
Quality Assurance & Compliance
1 28 (4.84%) Cyber Essentials
2 13 (2.25%) SLA
3 9 (1.55%) Cyber Essentials PLUS
4 6 (1.04%) ISO/IEC 27001
5 4 (0.69%) QA
6 3 (0.52%) GDPR
6 3 (0.52%) PMO
7 1 (0.17%) ISO 22301
System Software
1 214 (36.96%) Active Directory
2 38 (6.56%) Hyper-V
3 33 (5.70%) VMware Infrastructure
4 7 (1.21%) Firmware
5 5 (0.86%) VMware Workstation
6 4 (0.69%) BitLocker
6 4 (0.69%) VMware ESXi
7 2 (0.35%) Terminal Services
8 1 (0.17%) VMware NSX
8 1 (0.17%) vSphere
Systems Management
1 76 (13.13%) Microsoft Intune
2 18 (3.11%) SCCM
3 15 (2.59%) Autotask
4 9 (1.55%) FortiGate
5 7 (1.21%) Jamf Pro
6 6 (1.04%) WSUS
7 1 (0.17%) Active Directory Federation Services
7 1 (0.17%) Ansible
Vendors
1 314 (54.23%) Microsoft
2 50 (8.64%) VMware
3 46 (7.94%) Cisco
4 28 (4.84%) Meraki
5 18 (3.11%) Apple
6 14 (2.42%) SonicWALL
7 12 (2.07%) HP
8 11 (1.90%) Google
8 11 (1.90%) ServiceNow
9 10 (1.73%) CheckPoint
9 10 (1.73%) Freshdesk
10 9 (1.55%) ProCurve
10 9 (1.55%) Sophos
10 9 (1.55%) Veeam
11 8 (1.38%) Citrix
11 8 (1.38%) Palo Alto
12 6 (1.04%) Draytek
13 5 (0.86%) Atlassian
13 5 (0.86%) iManage
13 5 (0.86%) Okta