IT Support Jobs in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £29,500 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 107 66 119
Rank change year-on-year -41 +53 +38
Permanent jobs requiring an IT Support 368 592 469
As % of all permanent jobs advertised in the North of England 3.13% 3.21% 2.86%
As % of the Job Titles category 3.43% 3.37% 3.20%
Number of salaries quoted 272 536 163
10th Percentile £21,250 £21,000 £21,250
25th Percentile £24,000 £24,000 £22,500
Median annual salary (50th Percentile) £29,500 £28,000 £28,000
Median % change year-on-year +5.36% - +7.69%
75th Percentile £35,000 £33,750 £36,250
90th Percentile £37,500 £38,750 £47,500
England median annual salary £31,500 £29,000 £31,500
% change year-on-year +8.62% -7.94% +8.62%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,724 17,569 14,635
% of permanent jobs with a recognized job title 91.14% 95.13% 89.38%
Number of salaries quoted 5,587 13,508 7,984
10th Percentile £25,087 £27,000 £30,500
25th Percentile £37,000 £36,250 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £53,000
Median % change year-on-year +0.11% -5.66% +6.00%
75th Percentile £62,500 £65,000 £68,750
90th Percentile £77,500 £77,500 £80,000
England median annual salary £56,000 £52,500 £60,567
% change year-on-year +6.67% -13.32% +0.95%

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support in the North of England.

Salary trend for IT Support in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 31 May 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +16 217 £29,500 +7.27% 39
North West -85 132 £28,500 +1.79% 50
North East -4 19 £32,500 - 13
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 31 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 235 (63.86%) Windows
2 220 (59.78%) Social Skills
3 181 (49.18%) Problem-Solving
4 148 (40.22%) Microsoft
5 134 (36.41%) Microsoft 365
6 96 (26.09%) Mathematics
7 94 (25.54%) AWS
8 74 (20.11%) Enterprise Software
9 73 (19.84%) Customer Service
10 72 (19.57%) Presentation Skills
10 72 (19.57%) Line Management
10 72 (19.57%) Active Directory
11 60 (16.30%) Windows Server
12 49 (13.32%) ITIL
13 47 (12.77%) Windows 10
14 44 (11.96%) Android
14 44 (11.96%) Organisational Skills
15 43 (11.68%) Microsoft Office
16 42 (11.41%) Self-Motivation
17 40 (10.87%) Law
18 39 (10.60%) SQL
18 39 (10.60%) Microsoft Intune
19 38 (10.33%) Azure
20 36 (9.78%) CRM
20 36 (9.78%) ITSM
21 33 (8.97%) Analytical Skills
22 32 (8.70%) Incident Management
22 32 (8.70%) SLA
23 31 (8.42%) Cisco
23 31 (8.42%) SharePoint

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (8.42%) SharePoint
2 23 (6.25%) Microsoft Exchange
3 19 (5.16%) Confluence
4 6 (1.63%) Apache
Applications
1 43 (11.68%) Microsoft Office
2 13 (3.53%) Microsoft Excel
3 4 (1.09%) Spreadsheet
4 3 (0.82%) Microsoft PowerPoint
Business Applications
1 4 (1.09%) NetSuite
2 3 (0.82%) Sage 50
Cloud Services
1 134 (36.41%) Microsoft 365
2 94 (25.54%) AWS
3 38 (10.33%) Azure
4 18 (4.89%) SaaS
5 10 (2.72%) Microsoft Copilot
5 10 (2.72%) OneDrive
6 5 (1.36%) Entra ID
7 4 (1.09%) Nutanix
8 3 (0.82%) Power Platform
9 2 (0.54%) Mimecast
10 1 (0.27%) IaaS
Communications & Networking
1 28 (7.61%) Firewall
2 26 (7.07%) Cisco IOS
3 23 (6.25%) DNS
4 22 (5.98%) Wireless
5 19 (5.16%) DHCP
6 17 (4.62%) LAN
6 17 (4.62%) VPN
7 14 (3.80%) VoIP
8 13 (3.53%) WAN
9 9 (2.45%) TCP/IP
9 9 (2.45%) Wi-Fi
10 5 (1.36%) SAN
10 5 (1.36%) VLAN
11 4 (1.09%) HTTP
11 4 (1.09%) SSH
12 2 (0.54%) IP Telephony
13 1 (0.27%) IPv4
13 1 (0.27%) IPv6
13 1 (0.27%) PBX
13 1 (0.27%) Remote Desktop
Database & Business Intelligence
1 26 (7.07%) SQL Server
2 6 (1.63%) MySQL
3 3 (0.82%) Power BI
4 1 (0.27%) Power Query
Development Applications
1 23 (6.25%) JIRA
2 4 (1.09%) Git
General
1 220 (59.78%) Social Skills
2 72 (19.57%) Presentation Skills
3 44 (11.96%) Organisational Skills
4 40 (10.87%) Law
5 33 (8.97%) Analytical Skills
6 23 (6.25%) Retail
7 20 (5.43%) Pharmaceutical
8 19 (5.16%) Manufacturing
9 11 (2.99%) Telecoms
10 7 (1.90%) Automotive
10 7 (1.90%) Finance
11 4 (1.09%) Multimedia
12 3 (0.82%) Banking
12 3 (0.82%) Documentation Skills
13 1 (0.27%) French Language
13 1 (0.27%) Legal
Libraries, Frameworks & Software Standards
1 4 (1.09%) LDAP
Miscellaneous
1 74 (20.11%) Enterprise Software
2 42 (11.41%) Self-Motivation
3 30 (8.15%) EPoS
4 24 (6.52%) Driving Licence
5 18 (4.89%) Mobile App
6 16 (4.35%) Onboarding
7 8 (2.17%) FMCG
8 7 (1.90%) CCTV
9 5 (1.36%) Life Science
10 4 (1.09%) Anti-Spyware
10 4 (1.09%) Management Information System
10 4 (1.09%) Public Cloud
11 3 (0.82%) Blackberry
12 2 (0.54%) HP Storage
12 2 (0.54%) NHS
12 2 (0.54%) PACS
13 1 (0.27%) Data Protection Act
13 1 (0.27%) IVR
13 1 (0.27%) Video Conferencing
Operating Systems
1 235 (63.86%) Windows
2 60 (16.30%) Windows Server
3 47 (12.77%) Windows 10
4 44 (11.96%) Android
5 19 (5.16%) Linux
6 13 (3.53%) Mac OS X
7 11 (2.99%) Windows Server 2019
8 7 (1.90%) Mac OS
9 5 (1.36%) Windows 7
10 4 (1.09%) Windows Server 2016
11 3 (0.82%) Windows Server 2012
Processes & Methodologies
1 181 (49.18%) Problem-Solving
2 96 (26.09%) Mathematics
3 73 (19.84%) Customer Service
4 72 (19.57%) Line Management
5 49 (13.32%) ITIL
6 36 (9.78%) CRM
6 36 (9.78%) ITSM
7 32 (8.70%) Incident Management
8 26 (7.07%) Service Delivery
9 25 (6.79%) Time Management
10 24 (6.52%) Cybersecurity
11 21 (5.71%) User Experience
12 20 (5.43%) Root Cause Analysis
13 19 (5.16%) Agile
14 18 (4.89%) Analytical Thinking
14 18 (4.89%) Data Privacy
14 18 (4.89%) Exploratory Testing
14 18 (4.89%) Migration
14 18 (4.89%) Software Testing
15 17 (4.62%) Customer-Centricity
Programming Languages
1 39 (10.60%) SQL
2 9 (2.45%) Python
3 6 (1.63%) JavaScript
3 6 (1.63%) PHP
4 5 (1.36%) PowerShell
5 4 (1.09%) VB
5 4 (1.09%) VBA
Qualifications
1 26 (7.07%) Degree
2 23 (6.25%) Microsoft Certification
3 11 (2.99%) Cisco Certification
4 8 (2.17%) CCNP
5 7 (1.90%) A+ Certification
5 7 (1.90%) MCSA
6 6 (1.63%) Network+ Certification
7 5 (1.36%) DBS Check
7 5 (1.36%) ITIL Foundation Certificate
8 4 (1.09%) CCNA
8 4 (1.09%) ITIL Certification
8 4 (1.09%) MCSE
9 3 (0.82%) SC Cleared
9 3 (0.82%) Security Cleared
10 1 (0.27%) CCDA
10 1 (0.27%) MCSD
Quality Assurance & Compliance
1 32 (8.70%) SLA
2 8 (2.17%) GDPR
3 5 (1.36%) Cyber Essentials
4 1 (0.27%) ISO 9001
4 1 (0.27%) ISO/IEC 27001
System Software
1 72 (19.57%) Active Directory
2 14 (3.80%) VMware Infrastructure
3 7 (1.90%) Hyper-V
4 5 (1.36%) VMware ESXi
Systems Management
1 39 (10.60%) Microsoft Intune
2 5 (1.36%) AirWatch
3 4 (1.09%) Ansible
3 4 (1.09%) Single Sign-On
4 3 (0.82%) Autotask
4 3 (0.82%) SCCM
5 2 (0.54%) Backup Exec
Vendors
1 148 (40.22%) Microsoft
2 31 (8.42%) Cisco
3 25 (6.79%) VMware
4 18 (4.89%) Zoho
5 11 (2.99%) ServiceNow
6 10 (2.72%) Apple
6 10 (2.72%) Veeam
7 6 (1.63%) Google
8 5 (1.36%) Salesforce
8 5 (1.36%) SonicWALL
9 4 (1.09%) Logitech
9 4 (1.09%) Okta
9 4 (1.09%) Oracle
9 4 (1.09%) Perforce
10 3 (0.82%) Adobe
10 3 (0.82%) Citrix
10 3 (0.82%) Fortinet
10 3 (0.82%) Intapp
10 3 (0.82%) Kaseya
10 3 (0.82%) Sage