IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 20 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Mar 2026
Same period 2025 Same period 2024
Rank 54 53 68
Rank change year-on-year -1 +15 +54
Permanent jobs requiring an IT Support 524 307 522
As % of all permanent jobs in the North of England 3.60% 4.62% 3.50%
As % of the Job Titles category 3.97% 5.00% 3.67%
Number of salaries quoted 438 177 473
10th Percentile £25,375 £21,250 £21,500
25th Percentile £27,000 £24,500 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £28,500
Median % change year-on-year - +5.26% +7.55%
75th Percentile £35,000 £34,500 £33,750
90th Percentile £45,000 £41,250 £39,900
England median annual salary £31,000 £32,000 £30,000
% change year-on-year -3.13% +6.67% -3.23%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 13,204 6,145 14,212
% of permanent jobs with a recognized job title 90.83% 92.42% 95.29%
Number of salaries quoted 8,315 3,685 11,465
10th Percentile £28,250 £29,500 £27,500
25th Percentile £35,000 £38,750 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -7.41%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £82,500 £84,760 £79,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.19%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 20 March 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 20 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +51 256 £30,000 - 35
Yorkshire -2 245 £31,250 +5.04% 14
North East -24 23 £31,500 +0.80% 3
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 20 March 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 292 (55.73%) Microsoft
2 272 (51.91%) Windows
3 255 (48.66%) Microsoft 365
4 179 (34.16%) Problem-Solving
5 177 (33.78%) Active Directory
6 145 (27.67%) Customer Service
7 123 (23.47%) Windows Server
8 121 (23.09%) Azure
9 93 (17.75%) ITIL
10 81 (15.46%) DNS
11 80 (15.27%) Firewall
12 78 (14.89%) DHCP
12 78 (14.89%) Microsoft Office
13 76 (14.50%) VMware
14 74 (14.12%) Windows 10
15 72 (13.74%) Microsoft Exchange
16 66 (12.60%) Continuous Improvement
17 58 (11.07%) Microsoft Intune
18 55 (10.50%) SharePoint
19 54 (10.31%) Entra ID
20 51 (9.73%) TCP/IP
20 51 (9.73%) VPN
21 49 (9.35%) VMware Infrastructure
22 48 (9.16%) Hyper-V
23 45 (8.59%) Mentoring
24 42 (8.02%) WAN
25 41 (7.82%) Degree
26 39 (7.44%) Remote Monitoring and Management
27 37 (7.06%) Cybersecurity
27 37 (7.06%) Process Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 72 (13.74%) Microsoft Exchange
2 55 (10.50%) SharePoint
3 1 (0.19%) CMS
3 1 (0.19%) WordPress
Applications
1 78 (14.89%) Microsoft Office
2 19 (3.63%) Microsoft Excel
3 6 (1.15%) Microsoft PowerPoint
4 2 (0.38%) AutoCAD
5 1 (0.19%) Acrobat
5 1 (0.19%) MS Visio
Business Applications
1 1 (0.19%) Dynamics CRM
1 1 (0.19%) NetSuite
Cloud Services
1 255 (48.66%) Microsoft 365
2 121 (23.09%) Azure
3 54 (10.31%) Entra ID
4 17 (3.24%) Google Workspace
5 13 (2.48%) SaaS
6 11 (2.10%) OneDrive
7 8 (1.53%) AWS
7 8 (1.53%) Azure Sentinel
8 6 (1.15%) IaaS
9 5 (0.95%) Intacct
9 5 (0.95%) Power Platform
10 3 (0.57%) Cloud Computing
10 3 (0.57%) PaaS
11 2 (0.38%) Microsoft Copilot
11 2 (0.38%) Viva Engage
Communications & Networking
1 81 (15.46%) DNS
2 80 (15.27%) Firewall
3 78 (14.89%) DHCP
4 51 (9.73%) TCP/IP
4 51 (9.73%) VPN
5 42 (8.02%) WAN
6 33 (6.30%) LAN
6 33 (6.30%) VLAN
7 32 (6.11%) Wi-Fi
8 14 (2.67%) Network Security
8 14 (2.67%) SD-WAN
9 12 (2.29%) VoIP
9 12 (2.29%) Wireless
10 6 (1.15%) Ethernet
11 5 (0.95%) SAN
12 4 (0.76%) BGP
12 4 (0.76%) IP Telephony
12 4 (0.76%) MPLS
12 4 (0.76%) VPLS
12 4 (0.76%) WLAN
Database & Business Intelligence
1 13 (2.48%) SQL Server
2 7 (1.34%) PostgreSQL
3 5 (0.95%) Power BI
4 3 (0.57%) MySQL
Development Applications
1 4 (0.76%) GitLab
1 4 (0.76%) JIRA
General
1 224 (42.75%) Social Skills
2 71 (13.55%) Organisational Skills
3 48 (9.16%) Manufacturing
4 24 (4.58%) Analytical Skills
5 17 (3.24%) Retail
6 16 (3.05%) Law
7 15 (2.86%) Finance
8 13 (2.48%) Documentation Skills
9 11 (2.10%) Advertising
9 11 (2.10%) Aerospace
10 10 (1.91%) Inclusion and Diversity
11 8 (1.53%) Multimedia
12 7 (1.34%) Marketing
13 6 (1.15%) Electronics
13 6 (1.15%) Telecoms
14 5 (0.95%) Agriculture
14 5 (0.95%) German Language
14 5 (0.95%) Legal
14 5 (0.95%) Pharmaceutical
14 5 (0.95%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.76%) OpenTelemetry
2 1 (0.19%) CSS
2 1 (0.19%) HTML
2 1 (0.19%) Software Packaging
Miscellaneous
1 115 (21.95%) Driving Licence
2 33 (6.30%) Onboarding
3 18 (3.44%) Self-Motivation
4 17 (3.24%) Management Information System
5 14 (2.67%) Renewable Energy
6 12 (2.29%) Data Centre
7 8 (1.53%) CCTV
7 8 (1.53%) NHS
8 7 (1.34%) Analytical Mindset
8 7 (1.34%) Replication
9 5 (0.95%) Mobile App
9 5 (0.95%) Security Posture
10 4 (0.76%) Client/Server
10 4 (0.76%) Life Science
10 4 (0.76%) PKI
11 3 (0.57%) Hybrid Cloud
11 3 (0.57%) iPad
11 3 (0.57%) iPhone
12 2 (0.38%) Video Conferencing
13 1 (0.19%) PDA
Operating Systems
1 272 (51.91%) Windows
2 123 (23.47%) Windows Server
3 74 (14.12%) Windows 10
4 31 (5.92%) Android
5 24 (4.58%) Mac OS
6 14 (2.67%) Apple iOS
7 12 (2.29%) Linux
8 11 (2.10%) Windows 7
8 11 (2.10%) Windows 8
9 7 (1.34%) Windows Server 2016
10 6 (1.15%) Windows Server 2019
11 5 (0.95%) Unix
12 4 (0.76%) Windows Server 2012
13 1 (0.19%) Mac OS X
13 1 (0.19%) Red Hat Enterprise Linux
13 1 (0.19%) Solaris
Processes & Methodologies
1 179 (34.16%) Problem-Solving
2 145 (27.67%) Customer Service
3 93 (17.75%) ITIL
4 66 (12.60%) Continuous Improvement
5 45 (8.59%) Mentoring
6 39 (7.44%) Remote Monitoring and Management
7 37 (7.06%) Cybersecurity
7 37 (7.06%) Process Improvement
8 35 (6.68%) Service Delivery
9 26 (4.96%) Mobile Device Management
10 24 (4.58%) Incident Management
11 23 (4.39%) Asset Management
12 22 (4.20%) ERP
13 21 (4.01%) Proactive Maintenance
13 21 (4.01%) Service Management
13 21 (4.01%) Time Management
14 20 (3.82%) Disaster Recovery
14 20 (3.82%) IT Asset Management
14 20 (3.82%) ITSM
14 20 (3.82%) Project Delivery
Programming Languages
1 15 (2.86%) PowerShell
2 13 (2.48%) SQL
3 6 (1.15%) PL/SQL
3 6 (1.15%) VBScript
4 4 (0.76%) VBA
5 1 (0.19%) Bash
5 1 (0.19%) Python
Qualifications
1 41 (7.82%) Degree
2 29 (5.53%) Security Cleared
3 22 (4.20%) A+ Certification
4 18 (3.44%) SC Cleared
5 17 (3.24%) Microsoft Certification
6 15 (2.86%) Network+ Certification
7 11 (2.10%) DBS Check
7 11 (2.10%) ITIL Certification
8 10 (1.91%) Microsoft Certified Professional
9 9 (1.72%) DV Cleared
10 7 (1.34%) ITIL Foundation Certificate
11 5 (0.95%) Azure Certification
12 4 (0.76%) CCNA
12 4 (0.76%) Cisco Certification
12 4 (0.76%) HNC
13 3 (0.57%) BPSS Clearance
14 1 (0.19%) ACSP
14 1 (0.19%) CompTIA Security+
Quality Assurance & Compliance
1 22 (4.20%) Cyber Essentials
2 14 (2.67%) SLA
3 6 (1.15%) GDPR
4 5 (0.95%) ISO/IEC 27001
5 4 (0.76%) QA
6 3 (0.57%) Cyber Essentials PLUS
7 1 (0.19%) ISO 22301
System Software
1 177 (33.78%) Active Directory
2 49 (9.35%) VMware Infrastructure
3 48 (9.16%) Hyper-V
4 11 (2.10%) VMware Workstation
5 5 (0.95%) vSphere
6 4 (0.76%) VMware ESXi
6 4 (0.76%) VMware NSX
7 3 (0.57%) Firmware
8 1 (0.19%) Docker
8 1 (0.19%) Virtual Desktop
8 1 (0.19%) XenDesktop
Systems Management
1 58 (11.07%) Microsoft Intune
2 25 (4.77%) SCCM
3 19 (3.63%) Autotask
4 7 (1.34%) Active Directory Federation Services
5 5 (0.95%) Ansible
5 5 (0.95%) WSUS
6 3 (0.57%) FortiGate
7 2 (0.38%) Jamf Pro
8 1 (0.19%) Podman
8 1 (0.19%) RSA Archer
8 1 (0.19%) Single Sign-On
Vendors
1 292 (55.73%) Microsoft
2 76 (14.50%) VMware
3 29 (5.53%) Citrix
4 23 (4.39%) Apple
5 17 (3.24%) Google
6 15 (2.86%) Veeam
7 11 (2.10%) ESET
8 10 (1.91%) Fortinet
9 8 (1.53%) Adobe
9 8 (1.53%) Fujitsu
9 8 (1.53%) Virgin Media
10 7 (1.34%) Meraki
11 6 (1.15%) Cisco
11 6 (1.15%) Facebook
11 6 (1.15%) HubSpot
11 6 (1.15%) Sage
12 5 (0.95%) Ubiquiti
12 5 (0.95%) Zoho
13 4 (0.76%) ServiceNow
13 4 (0.76%) Splunk