IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 11 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Aug 2026
Same period 2025 Same period 2024
Rank 56 76 64
Rank change year-on-year +20 -12 +128
Permanent jobs requiring an IT Support 565 390 452
As % of all permanent jobs in the North of England 2.55% 4.06% 2.98%
As % of the Job Titles category 2.70% 4.60% 3.13%
Number of salaries quoted 496 365 380
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £21,250
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -6.78%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £40,000 £41,150 £38,750
England median annual salary £32,250 £31,500 £29,500
% change year-on-year +2.38% +6.78% -7.81%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,946 8,484 14,438
% of permanent jobs with a recognized job title 94.64% 88.33% 95.08%
Number of salaries quoted 15,277 4,571 9,878
10th Percentile £30,000 £26,000 £28,675
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,863 £50,000
Median % change year-on-year +14.91% -4.27% -8.90%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,000
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 11 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 11 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +53 275 £30,500 +12.96% 31
Yorkshire -5 243 £30,000 -2.44% 32
North East -38 47 £30,000 -3.23% 5
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 11 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 304 (53.81%) Microsoft
2 300 (53.10%) Microsoft 365
3 263 (46.55%) Windows
4 208 (36.81%) Active Directory
5 167 (29.56%) Problem-Solving
6 160 (28.32%) Customer Service
7 133 (23.54%) Windows Server
8 120 (21.24%) Azure
9 97 (17.17%) DNS
10 92 (16.28%) SharePoint
11 91 (16.11%) DHCP
12 80 (14.16%) Microsoft Exchange
13 74 (13.10%) Microsoft Intune
14 73 (12.92%) Cybersecurity
15 70 (12.39%) Firewall
16 66 (11.68%) Continuous Improvement
16 66 (11.68%) Windows 10
17 65 (11.50%) Entra ID
18 56 (9.91%) ITIL
19 55 (9.73%) TCP/IP
20 47 (8.32%) Wi-Fi
21 46 (8.14%) Cisco
21 46 (8.14%) Degree
21 46 (8.14%) Disaster Recovery
21 46 (8.14%) VMware
21 46 (8.14%) VoIP
22 43 (7.61%) ITSM
23 42 (7.43%) ERP
24 41 (7.26%) Hyper-V
24 41 (7.26%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (16.28%) SharePoint
2 80 (14.16%) Microsoft Exchange
3 3 (0.53%) Apache
3 3 (0.53%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 26 (4.60%) Microsoft Office
2 11 (1.95%) Microsoft Excel
3 3 (0.53%) Microsoft PowerPoint
4 2 (0.35%) MS Visio
4 2 (0.35%) Spreadsheet
5 1 (0.18%) Revit
Business Applications
1 3 (0.53%) NetSuite
2 2 (0.35%) SystmOne
3 1 (0.18%) Dynamics CRM
Cloud Services
1 300 (53.10%) Microsoft 365
2 120 (21.24%) Azure
3 65 (11.50%) Entra ID
4 36 (6.37%) OneDrive
5 16 (2.83%) Power Platform
6 13 (2.30%) AWS
7 9 (1.59%) Viva Engage
8 8 (1.42%) Google Workspace
8 8 (1.42%) IaaS
9 6 (1.06%) Microsoft Copilot
9 6 (1.06%) SaaS
10 5 (0.88%) Cloud Computing
10 5 (0.88%) PaaS
11 4 (0.71%) Mimecast
12 1 (0.18%) Adobe Creative Cloud
12 1 (0.18%) ChatGPT
12 1 (0.18%) Power Automate
Communications & Networking
1 97 (17.17%) DNS
2 91 (16.11%) DHCP
3 70 (12.39%) Firewall
4 55 (9.73%) TCP/IP
5 47 (8.32%) Wi-Fi
6 46 (8.14%) VoIP
7 41 (7.26%) VPN
8 40 (7.08%) VLAN
9 39 (6.90%) LAN
10 37 (6.55%) Wireless
11 28 (4.96%) WAN
12 14 (2.48%) Cisco IOS
13 13 (2.30%) WLAN
14 11 (1.95%) Remote Desktop
15 10 (1.77%) Structured Cabling
16 9 (1.59%) Network Security
17 6 (1.06%) IP Telephony
18 4 (0.71%) SAN
19 3 (0.53%) SD-WAN
20 2 (0.35%) Internet
Database & Business Intelligence
1 11 (1.95%) Power BI
1 11 (1.95%) SQL Server
2 8 (1.42%) PostgreSQL
3 3 (0.53%) Amazon RDS
3 3 (0.53%) MySQL
4 1 (0.18%) Relational Database
Development Applications
1 7 (1.24%) JIRA
General
1 154 (27.26%) Social Skills
2 51 (9.03%) Manufacturing
3 43 (7.61%) Organisational Skills
4 27 (4.78%) Analytical Skills
5 22 (3.89%) Advertising
6 19 (3.36%) Retail
7 14 (2.48%) Automotive
8 13 (2.30%) Law
9 12 (2.12%) Inclusion and Diversity
10 9 (1.59%) Aerospace
11 7 (1.24%) Finance
12 6 (1.06%) Documentation Skills
12 6 (1.06%) Marketing
12 6 (1.06%) Telecoms
13 5 (0.88%) Legal
14 3 (0.53%) Public Sector
15 2 (0.35%) Local Government
16 1 (0.18%) Agriculture
16 1 (0.18%) Electronics
16 1 (0.18%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.71%) HTML
1 4 (0.71%) JSON
Miscellaneous
1 90 (15.93%) Driving Licence
2 38 (6.73%) Onboarding
3 31 (5.49%) Self-Motivation
4 20 (3.54%) CCTV
5 10 (1.77%) Enterprise Software
6 9 (1.59%) iPad
6 9 (1.59%) iPhone
7 7 (1.24%) Operational Technology
8 6 (1.06%) Manufacturing Execution System
9 5 (0.88%) Security Posture
9 5 (0.88%) Virtual Team
10 4 (0.71%) Housing Association
10 4 (0.71%) Management Information System
11 3 (0.53%) CMDB
11 3 (0.53%) FMCG
11 3 (0.53%) Hybrid Cloud
11 3 (0.53%) Microsoft Licensing
11 3 (0.53%) Video Conferencing
12 2 (0.35%) Data Centre
12 2 (0.35%) Legacy Systems
Operating Systems
1 263 (46.55%) Windows
2 133 (23.54%) Windows Server
3 66 (11.68%) Windows 10
4 23 (4.07%) Mac OS
5 18 (3.19%) Windows Server 2019
6 12 (2.12%) Android
7 10 (1.77%) Windows Server 2016
8 9 (1.59%) Linux
9 8 (1.42%) Apple iOS
10 3 (0.53%) Ubuntu
10 3 (0.53%) Windows 7
10 3 (0.53%) Windows 8
11 2 (0.35%) Mac OS X
12 1 (0.18%) Unix
Processes & Methodologies
1 167 (29.56%) Problem-Solving
2 160 (28.32%) Customer Service
3 73 (12.92%) Cybersecurity
4 66 (11.68%) Continuous Improvement
5 56 (9.91%) ITIL
6 46 (8.14%) Disaster Recovery
7 43 (7.61%) ITSM
8 42 (7.43%) ERP
9 41 (7.26%) Service Delivery
10 31 (5.49%) Infrastructure Engineering
10 31 (5.49%) Service Management
11 28 (4.96%) Remote Monitoring and Management
12 23 (4.07%) Mentoring
12 23 (4.07%) Mobile Device Management
13 22 (3.89%) Asset Management
13 22 (3.89%) Business Continuity
14 19 (3.36%) Incident Management
14 19 (3.36%) User Experience
15 16 (2.83%) Patch Management
16 14 (2.48%) Time Management
Programming Languages
1 24 (4.25%) PowerShell
2 4 (0.71%) SQL
2 4 (0.71%) VBScript
Qualifications
1 46 (8.14%) Degree
2 34 (6.02%) Microsoft Certification
3 15 (2.65%) A+ Certification
4 13 (2.30%) Network+ Certification
5 10 (1.77%) ITIL Foundation Certificate
6 8 (1.42%) Microsoft Certified Professional
7 6 (1.06%) DBS Check
7 6 (1.06%) Security Cleared
8 5 (0.88%) Azure Certification
8 5 (0.88%) CCNA
8 5 (0.88%) Cisco Certification
8 5 (0.88%) SC Cleared
9 2 (0.35%) Computer Science Degree
10 1 (0.18%) AWS Certified Cloud Practitioner
10 1 (0.18%) BPSS Clearance
10 1 (0.18%) CCA
10 1 (0.18%) CompTIA Security+
10 1 (0.18%) DV Cleared
10 1 (0.18%) HNC
10 1 (0.18%) HND
Quality Assurance & Compliance
1 27 (4.78%) Cyber Essentials
2 13 (2.30%) SLA
3 10 (1.77%) Cyber Essentials PLUS
4 6 (1.06%) ISO/IEC 27001
4 6 (1.06%) QA
5 4 (0.71%) GDPR
6 3 (0.53%) PMO
7 1 (0.18%) ISO 22301
System Software
1 208 (36.81%) Active Directory
2 41 (7.26%) Hyper-V
3 31 (5.49%) VMware Infrastructure
4 7 (1.24%) Firmware
5 4 (0.71%) BitLocker
6 3 (0.53%) VMware ESXi
6 3 (0.53%) VMware Workstation
7 2 (0.35%) Terminal Services
Systems Management
1 74 (13.10%) Microsoft Intune
2 14 (2.48%) SCCM
3 11 (1.95%) Autotask
4 9 (1.59%) FortiGate
5 7 (1.24%) Jamf Pro
6 5 (0.88%) WSUS
Vendors
1 304 (53.81%) Microsoft
2 46 (8.14%) Cisco
2 46 (8.14%) VMware
3 28 (4.96%) Meraki
4 18 (3.19%) SonicWALL
5 16 (2.83%) Apple
6 12 (2.12%) HP
7 11 (1.95%) ServiceNow
8 10 (1.77%) CheckPoint
8 10 (1.77%) Freshdesk
8 10 (1.77%) Veeam
9 9 (1.59%) Google
9 9 (1.59%) ProCurve
9 9 (1.59%) Sophos
10 8 (1.42%) Palo Alto
11 7 (1.24%) Draytek
12 5 (0.88%) Atlassian
12 5 (0.88%) Citrix
12 5 (0.88%) iManage
12 5 (0.88%) Okta