IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Mar 2026
Same period 2025 Same period 2024
Rank 55 49 68
Rank change year-on-year -6 +19 +53
Permanent jobs requiring an IT Support 535 317 525
As % of all permanent jobs in the North of England 3.60% 4.74% 3.45%
As % of the Job Titles category 3.96% 5.13% 3.62%
Number of salaries quoted 449 187 475
10th Percentile £25,375 £21,250 £21,350
25th Percentile £27,000 £24,500 £25,000
Median annual salary (50th Percentile) £30,000 £30,000 £28,500
Median % change year-on-year - +5.26% +7.55%
75th Percentile £35,000 £34,000 £33,750
90th Percentile £45,000 £40,453 £38,750
England median annual salary £31,000 £32,000 £29,750
% change year-on-year -3.13% +7.56% -4.03%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 13,518 6,179 14,517
% of permanent jobs with a recognized job title 90.94% 92.36% 95.27%
Number of salaries quoted 8,523 3,723 11,703
10th Percentile £28,250 £29,250 £27,500
25th Percentile £35,000 £38,750 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -7.41%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £82,500 £83,750 £79,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -9.69%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 23 March 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 23 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +47 261 £29,681 -1.06% 34
Yorkshire -2 251 £31,000 +5.08% 11
North East -23 23 £31,500 +5.00% 3
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 23 March 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 295 (55.14%) Microsoft
2 275 (51.40%) Windows
3 259 (48.41%) Microsoft 365
4 182 (34.02%) Problem-Solving
5 181 (33.83%) Active Directory
6 146 (27.29%) Customer Service
7 125 (23.36%) Windows Server
8 122 (22.80%) Azure
9 93 (17.38%) ITIL
10 83 (15.51%) DNS
11 81 (15.14%) Firewall
12 80 (14.95%) DHCP
13 78 (14.58%) Microsoft Office
14 77 (14.39%) VMware
15 75 (14.02%) Windows 10
16 74 (13.83%) Microsoft Exchange
17 66 (12.34%) Continuous Improvement
18 58 (10.84%) Microsoft Intune
19 56 (10.47%) SharePoint
20 54 (10.09%) Entra ID
21 52 (9.72%) TCP/IP
21 52 (9.72%) VPN
22 50 (9.35%) VMware Infrastructure
23 48 (8.97%) Hyper-V
24 45 (8.41%) Mentoring
25 42 (7.85%) Degree
25 42 (7.85%) WAN
26 40 (7.48%) Remote Monitoring and Management
27 37 (6.92%) Cybersecurity
27 37 (6.92%) Process Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 74 (13.83%) Microsoft Exchange
2 56 (10.47%) SharePoint
3 1 (0.19%) CMS
3 1 (0.19%) WordPress
Applications
1 78 (14.58%) Microsoft Office
2 19 (3.55%) Microsoft Excel
3 6 (1.12%) Microsoft PowerPoint
4 2 (0.37%) AutoCAD
5 1 (0.19%) Acrobat
5 1 (0.19%) MS Visio
Business Applications
1 1 (0.19%) Dynamics CRM
1 1 (0.19%) NetSuite
Cloud Services
1 259 (48.41%) Microsoft 365
2 122 (22.80%) Azure
3 54 (10.09%) Entra ID
4 17 (3.18%) Google Workspace
5 13 (2.43%) SaaS
6 11 (2.06%) OneDrive
7 8 (1.50%) AWS
7 8 (1.50%) Azure Sentinel
8 6 (1.12%) IaaS
8 6 (1.12%) Power Platform
9 5 (0.93%) Intacct
10 3 (0.56%) Cloud Computing
10 3 (0.56%) PaaS
11 2 (0.37%) Microsoft Copilot
11 2 (0.37%) Viva Engage
Communications & Networking
1 83 (15.51%) DNS
2 81 (15.14%) Firewall
3 80 (14.95%) DHCP
4 52 (9.72%) TCP/IP
4 52 (9.72%) VPN
5 42 (7.85%) WAN
6 34 (6.36%) VLAN
7 33 (6.17%) LAN
7 33 (6.17%) Wi-Fi
8 15 (2.80%) Network Security
9 14 (2.62%) SD-WAN
10 13 (2.43%) VoIP
10 13 (2.43%) Wireless
11 6 (1.12%) Ethernet
12 5 (0.93%) IP Telephony
12 5 (0.93%) SAN
13 4 (0.75%) MPLS
13 4 (0.75%) Software-Defined Networking
13 4 (0.75%) Structured Cabling
13 4 (0.75%) VPLS
Database & Business Intelligence
1 14 (2.62%) SQL Server
2 8 (1.50%) PostgreSQL
3 6 (1.12%) Power BI
4 3 (0.56%) MySQL
Development Applications
1 5 (0.93%) JIRA
2 4 (0.75%) GitLab
General
1 226 (42.24%) Social Skills
2 73 (13.64%) Organisational Skills
3 48 (8.97%) Manufacturing
4 25 (4.67%) Analytical Skills
5 19 (3.55%) Retail
6 17 (3.18%) Law
7 15 (2.80%) Finance
8 13 (2.43%) Documentation Skills
9 12 (2.24%) Advertising
10 11 (2.06%) Aerospace
11 10 (1.87%) Inclusion and Diversity
12 8 (1.50%) Multimedia
13 7 (1.31%) Marketing
14 6 (1.12%) Electronics
14 6 (1.12%) Telecoms
15 5 (0.93%) German Language
15 5 (0.93%) Legal
15 5 (0.93%) Pharmaceutical
15 5 (0.93%) Public Sector
15 5 (0.93%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.75%) OpenTelemetry
2 1 (0.19%) CSS
2 1 (0.19%) HTML
2 1 (0.19%) Software Packaging
Miscellaneous
1 116 (21.68%) Driving Licence
2 34 (6.36%) Onboarding
3 19 (3.55%) Self-Motivation
4 17 (3.18%) Management Information System
5 14 (2.62%) Renewable Energy
6 12 (2.24%) Data Centre
7 9 (1.68%) CCTV
8 8 (1.50%) NHS
9 7 (1.31%) Analytical Mindset
9 7 (1.31%) Replication
10 5 (0.93%) Mobile App
10 5 (0.93%) Security Posture
11 4 (0.75%) Client/Server
11 4 (0.75%) Life Science
11 4 (0.75%) PKI
12 3 (0.56%) Hybrid Cloud
12 3 (0.56%) iPad
12 3 (0.56%) iPhone
13 2 (0.37%) Video Conferencing
14 1 (0.19%) PDA
Operating Systems
1 275 (51.40%) Windows
2 125 (23.36%) Windows Server
3 75 (14.02%) Windows 10
4 31 (5.79%) Android
5 24 (4.49%) Mac OS
6 15 (2.80%) Apple iOS
7 12 (2.24%) Linux
8 11 (2.06%) Windows 7
8 11 (2.06%) Windows 8
9 7 (1.31%) Windows Server 2016
10 6 (1.12%) Windows Server 2019
11 5 (0.93%) Unix
12 4 (0.75%) Windows Server 2012
13 1 (0.19%) Mac OS X
13 1 (0.19%) Red Hat Enterprise Linux
13 1 (0.19%) Solaris
Processes & Methodologies
1 182 (34.02%) Problem-Solving
2 146 (27.29%) Customer Service
3 93 (17.38%) ITIL
4 66 (12.34%) Continuous Improvement
5 45 (8.41%) Mentoring
6 40 (7.48%) Remote Monitoring and Management
7 37 (6.92%) Cybersecurity
7 37 (6.92%) Process Improvement
8 35 (6.54%) Service Delivery
9 26 (4.86%) Mobile Device Management
10 24 (4.49%) ERP
10 24 (4.49%) Incident Management
11 23 (4.30%) Asset Management
12 22 (4.11%) Service Management
12 22 (4.11%) Time Management
13 21 (3.93%) Disaster Recovery
13 21 (3.93%) Proactive Maintenance
14 20 (3.74%) IT Asset Management
14 20 (3.74%) ITSM
14 20 (3.74%) Project Delivery
Programming Languages
1 16 (2.99%) PowerShell
2 13 (2.43%) SQL
3 6 (1.12%) PL/SQL
3 6 (1.12%) VBScript
4 4 (0.75%) VBA
5 1 (0.19%) Bash
5 1 (0.19%) Python
Qualifications
1 42 (7.85%) Degree
2 29 (5.42%) Security Cleared
3 22 (4.11%) A+ Certification
4 18 (3.36%) Microsoft Certification
4 18 (3.36%) SC Cleared
5 15 (2.80%) Network+ Certification
6 11 (2.06%) DBS Check
6 11 (2.06%) ITIL Certification
7 10 (1.87%) Microsoft Certified Professional
8 9 (1.68%) DV Cleared
9 7 (1.31%) ITIL Foundation Certificate
10 5 (0.93%) Azure Certification
11 4 (0.75%) CCNA
11 4 (0.75%) Cisco Certification
11 4 (0.75%) HNC
12 3 (0.56%) BPSS Clearance
13 1 (0.19%) ACSP
13 1 (0.19%) CompTIA Security+
Quality Assurance & Compliance
1 23 (4.30%) Cyber Essentials
2 15 (2.80%) SLA
3 6 (1.12%) GDPR
4 5 (0.93%) ISO/IEC 27001
5 4 (0.75%) Cyber Essentials PLUS
5 4 (0.75%) QA
6 1 (0.19%) ISO 22301
System Software
1 181 (33.83%) Active Directory
2 50 (9.35%) VMware Infrastructure
3 48 (8.97%) Hyper-V
4 11 (2.06%) VMware Workstation
5 5 (0.93%) vSphere
6 4 (0.75%) VMware ESXi
6 4 (0.75%) VMware NSX
7 3 (0.56%) Firmware
8 1 (0.19%) Docker
8 1 (0.19%) Virtual Desktop
8 1 (0.19%) XenDesktop
Systems Management
1 58 (10.84%) Microsoft Intune
2 25 (4.67%) SCCM
3 19 (3.55%) Autotask
4 7 (1.31%) Active Directory Federation Services
5 5 (0.93%) Ansible
5 5 (0.93%) WSUS
6 4 (0.75%) FortiGate
7 2 (0.37%) Jamf Pro
8 1 (0.19%) Podman
8 1 (0.19%) RSA Archer
8 1 (0.19%) Single Sign-On
Vendors
1 295 (55.14%) Microsoft
2 77 (14.39%) VMware
3 29 (5.42%) Citrix
4 23 (4.30%) Apple
5 17 (3.18%) Google
6 15 (2.80%) Veeam
7 11 (2.06%) ESET
8 10 (1.87%) Fortinet
9 8 (1.50%) Adobe
9 8 (1.50%) Fujitsu
9 8 (1.50%) Meraki
9 8 (1.50%) Virgin Media
10 7 (1.31%) Cisco
11 6 (1.12%) Facebook
11 6 (1.12%) HubSpot
11 6 (1.12%) Sage
12 5 (0.93%) Ubiquiti
12 5 (0.93%) Zoho
13 4 (0.75%) ServiceNow
13 4 (0.75%) Sophos