IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 8 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Aug 2026
Same period 2025 Same period 2024
Rank 56 78 63
Rank change year-on-year +22 -15 +118
Permanent jobs requiring an IT Support 584 386 448
As % of all permanent jobs in the North of England 2.66% 4.03% 2.99%
As % of the Job Titles category 2.81% 4.56% 3.15%
Number of salaries quoted 511 361 380
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £21,250
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -5.17%
75th Percentile £35,000 £34,500 £33,750
90th Percentile £40,000 £41,000 £38,750
England median annual salary £32,500 £31,500 £29,500
% change year-on-year +3.17% +6.78% -7.81%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,780 8,465 14,223
% of permanent jobs with a recognized job title 94.69% 88.37% 95.06%
Number of salaries quoted 15,153 4,567 9,870
10th Percentile £30,000 £26,000 £28,500
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £48,000 £50,000
Median % change year-on-year +14.58% -4.00% -8.90%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 8 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 8 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +60 283 £30,500 +12.96% 33
Yorkshire 0 253 £30,000 -1.64% 32
North East -31 48 £30,000 -3.23% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 8 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 318 (54.45%) Microsoft
2 312 (53.42%) Microsoft 365
3 275 (47.09%) Windows
4 219 (37.50%) Active Directory
5 173 (29.62%) Problem-Solving
6 166 (28.42%) Customer Service
7 137 (23.46%) Windows Server
8 127 (21.75%) Azure
9 102 (17.47%) DNS
10 96 (16.44%) DHCP
11 95 (16.27%) SharePoint
12 83 (14.21%) Microsoft Exchange
13 79 (13.53%) Microsoft Intune
14 74 (12.67%) Cybersecurity
15 71 (12.16%) Firewall
15 71 (12.16%) Windows 10
16 69 (11.82%) Continuous Improvement
17 68 (11.64%) Entra ID
18 60 (10.27%) ITIL
19 57 (9.76%) TCP/IP
20 51 (8.73%) VMware
21 49 (8.39%) Degree
22 46 (7.88%) Cisco
22 46 (7.88%) Disaster Recovery
22 46 (7.88%) VoIP
23 45 (7.71%) Wi-Fi
24 44 (7.53%) ERP
25 43 (7.36%) ITSM
25 43 (7.36%) Service Delivery
26 42 (7.19%) VPN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 95 (16.27%) SharePoint
2 83 (14.21%) Microsoft Exchange
3 3 (0.51%) Apache
3 3 (0.51%) IIS
4 1 (0.17%) HCL Domino
4 1 (0.17%) HCL Notes
Applications
1 34 (5.82%) Microsoft Office
2 12 (2.05%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
4 2 (0.34%) Spreadsheet
5 1 (0.17%) Revit
Business Applications
1 4 (0.68%) NetSuite
2 2 (0.34%) SystmOne
3 1 (0.17%) Dynamics CRM
Cloud Services
1 312 (53.42%) Microsoft 365
2 127 (21.75%) Azure
3 68 (11.64%) Entra ID
4 37 (6.34%) OneDrive
5 16 (2.74%) Power Platform
6 13 (2.23%) AWS
7 9 (1.54%) Google Workspace
7 9 (1.54%) Viva Engage
8 8 (1.37%) IaaS
9 7 (1.20%) SaaS
10 6 (1.03%) Microsoft Copilot
11 5 (0.86%) Cloud Computing
11 5 (0.86%) PaaS
12 4 (0.68%) Mimecast
13 1 (0.17%) Adobe Creative Cloud
13 1 (0.17%) Azure Sentinel
13 1 (0.17%) ChatGPT
13 1 (0.17%) Intacct
13 1 (0.17%) Power Automate
Communications & Networking
1 102 (17.47%) DNS
2 96 (16.44%) DHCP
3 71 (12.16%) Firewall
4 57 (9.76%) TCP/IP
5 46 (7.88%) VoIP
6 45 (7.71%) Wi-Fi
7 42 (7.19%) VPN
8 40 (6.85%) LAN
8 40 (6.85%) VLAN
9 37 (6.34%) Wireless
10 30 (5.14%) WAN
11 14 (2.40%) Cisco IOS
12 13 (2.23%) WLAN
13 11 (1.88%) Remote Desktop
14 9 (1.54%) Network Security
14 9 (1.54%) Structured Cabling
15 6 (1.03%) IP Telephony
16 5 (0.86%) SD-WAN
17 4 (0.68%) SAN
18 2 (0.34%) Internet
Database & Business Intelligence
1 11 (1.88%) Power BI
1 11 (1.88%) SQL Server
2 8 (1.37%) PostgreSQL
3 3 (0.51%) Amazon RDS
3 3 (0.51%) MySQL
4 1 (0.17%) Relational Database
Development Applications
1 7 (1.20%) JIRA
2 1 (0.17%) GitLab
General
1 167 (28.60%) Social Skills
2 52 (8.90%) Manufacturing
3 48 (8.22%) Organisational Skills
4 27 (4.62%) Analytical Skills
5 22 (3.77%) Advertising
6 19 (3.25%) Retail
7 14 (2.40%) Automotive
8 13 (2.23%) Inclusion and Diversity
8 13 (2.23%) Law
9 9 (1.54%) Aerospace
10 8 (1.37%) Finance
11 7 (1.20%) Documentation Skills
12 6 (1.03%) Marketing
12 6 (1.03%) Telecoms
13 5 (0.86%) Legal
14 3 (0.51%) Public Sector
15 2 (0.34%) Agriculture
15 2 (0.34%) Electronics
15 2 (0.34%) Local Government
15 2 (0.34%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.68%) HTML
1 4 (0.68%) JSON
2 1 (0.17%) OpenTelemetry
Miscellaneous
1 93 (15.92%) Driving Licence
2 41 (7.02%) Onboarding
3 31 (5.31%) Self-Motivation
4 19 (3.25%) CCTV
5 10 (1.71%) Enterprise Software
6 9 (1.54%) iPad
6 9 (1.54%) iPhone
7 7 (1.20%) Operational Technology
8 6 (1.03%) Manufacturing Execution System
9 5 (0.86%) Security Posture
9 5 (0.86%) Virtual Team
10 4 (0.68%) Housing Association
10 4 (0.68%) Management Information System
11 3 (0.51%) CMDB
11 3 (0.51%) FMCG
11 3 (0.51%) Hybrid Cloud
11 3 (0.51%) Microsoft Licensing
11 3 (0.51%) Video Conferencing
12 2 (0.34%) Data Centre
12 2 (0.34%) Renewable Energy
Operating Systems
1 275 (47.09%) Windows
2 137 (23.46%) Windows Server
3 71 (12.16%) Windows 10
4 23 (3.94%) Mac OS
5 18 (3.08%) Windows Server 2019
6 12 (2.05%) Android
7 10 (1.71%) Linux
7 10 (1.71%) Windows Server 2016
8 8 (1.37%) Apple iOS
9 4 (0.68%) Windows 7
9 4 (0.68%) Windows 8
10 3 (0.51%) Ubuntu
11 2 (0.34%) Mac OS X
12 1 (0.17%) Unix
Processes & Methodologies
1 173 (29.62%) Problem-Solving
2 166 (28.42%) Customer Service
3 74 (12.67%) Cybersecurity
4 69 (11.82%) Continuous Improvement
5 60 (10.27%) ITIL
6 46 (7.88%) Disaster Recovery
7 44 (7.53%) ERP
8 43 (7.36%) ITSM
8 43 (7.36%) Service Delivery
9 32 (5.48%) Infrastructure Engineering
9 32 (5.48%) Service Management
10 30 (5.14%) Remote Monitoring and Management
11 26 (4.45%) Mentoring
12 25 (4.28%) Mobile Device Management
13 23 (3.94%) Asset Management
14 22 (3.77%) Business Continuity
14 22 (3.77%) Incident Management
15 19 (3.25%) User Experience
16 17 (2.91%) Process Improvement
17 16 (2.74%) Time Management
Programming Languages
1 25 (4.28%) PowerShell
2 4 (0.68%) SQL
2 4 (0.68%) VBScript
Qualifications
1 49 (8.39%) Degree
2 35 (5.99%) Microsoft Certification
3 15 (2.57%) A+ Certification
4 14 (2.40%) Network+ Certification
5 10 (1.71%) ITIL Foundation Certificate
6 9 (1.54%) Security Cleared
7 8 (1.37%) Microsoft Certified Professional
8 7 (1.20%) SC Cleared
9 6 (1.03%) Azure Certification
9 6 (1.03%) CCNA
9 6 (1.03%) Cisco Certification
9 6 (1.03%) DBS Check
10 2 (0.34%) Computer Science Degree
10 2 (0.34%) DV Cleared
10 2 (0.34%) HNC
11 1 (0.17%) ACSP
11 1 (0.17%) BPSS Clearance
11 1 (0.17%) CCA
11 1 (0.17%) CompTIA Security+
11 1 (0.17%) HND
Quality Assurance & Compliance
1 28 (4.79%) Cyber Essentials
2 13 (2.23%) SLA
3 10 (1.71%) Cyber Essentials PLUS
4 6 (1.03%) ISO/IEC 27001
4 6 (1.03%) QA
5 4 (0.68%) GDPR
6 3 (0.51%) PMO
7 1 (0.17%) ISO 22301
System Software
1 219 (37.50%) Active Directory
2 41 (7.02%) Hyper-V
3 33 (5.65%) VMware Infrastructure
4 7 (1.20%) Firmware
5 4 (0.68%) BitLocker
5 4 (0.68%) VMware ESXi
5 4 (0.68%) VMware Workstation
6 2 (0.34%) Terminal Services
7 1 (0.17%) VMware NSX
7 1 (0.17%) vSphere
Systems Management
1 79 (13.53%) Microsoft Intune
2 17 (2.91%) SCCM
3 13 (2.23%) Autotask
4 9 (1.54%) FortiGate
5 7 (1.20%) Jamf Pro
6 6 (1.03%) WSUS
7 1 (0.17%) Active Directory Federation Services
7 1 (0.17%) Ansible
Vendors
1 318 (54.45%) Microsoft
2 51 (8.73%) VMware
3 46 (7.88%) Cisco
4 28 (4.79%) Meraki
5 17 (2.91%) Apple
6 16 (2.74%) SonicWALL
7 12 (2.05%) HP
8 11 (1.88%) ServiceNow
9 10 (1.71%) CheckPoint
9 10 (1.71%) Freshdesk
9 10 (1.71%) Google
9 10 (1.71%) Veeam
10 9 (1.54%) ProCurve
10 9 (1.54%) Sophos
11 8 (1.37%) Citrix
11 8 (1.37%) Palo Alto
12 6 (1.03%) Draytek
13 5 (0.86%) Atlassian
13 5 (0.86%) iManage
13 5 (0.86%) Okta