IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 5 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Oct 2026
Same period 2025 Same period 2024
Rank 62 89 75
Rank change year-on-year +27 -14 +61
Permanent jobs requiring an IT Support 540 336 363
As % of all permanent jobs in the North of England 2.24% 3.50% 2.68%
As % of the Job Titles category 2.41% 4.01% 2.82%
Number of salaries quoted 467 315 265
10th Percentile £25,500 £22,425 £14,000
25th Percentile £27,250 £25,000 £18,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,500
Median % change year-on-year -3.23% +12.73% -8.33%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £40,000 £41,000 £40,000
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,383 8,378 12,875
% of permanent jobs with a recognized job title 92.88% 87.31% 94.98%
Number of salaries quoted 16,277 4,321 7,190
10th Percentile £30,000 £26,000 £30,000
25th Percentile £40,000 £31,500 £39,390
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -8.05%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £78,750 £78,750
England median annual salary £59,000 £55,000 £55,000
% change year-on-year +7.27% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 5 October 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 5 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +37 256 £31,500 +14.55% 44
Yorkshire -2 226 £29,500 -7.81% 30
North East -26 58 £29,500 -6.35% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 5 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 306 (56.67%) Microsoft
2 293 (54.26%) Microsoft 365
3 269 (49.81%) Windows
4 213 (39.44%) Active Directory
5 186 (34.44%) Problem-Solving
6 173 (32.04%) Customer Service
7 129 (23.89%) Windows Server
8 115 (21.30%) Azure
9 92 (17.04%) SharePoint
10 91 (16.85%) DNS
11 88 (16.30%) Microsoft Exchange
12 86 (15.93%) DHCP
13 81 (15.00%) Cybersecurity
14 79 (14.63%) Entra ID
15 77 (14.26%) Firewall
16 75 (13.89%) Continuous Improvement
17 71 (13.15%) Microsoft Intune
18 64 (11.85%) Wi-Fi
19 61 (11.30%) VPN
20 60 (11.11%) ITIL
20 60 (11.11%) ITSM
21 58 (10.74%) TCP/IP
22 51 (9.44%) Windows 10
23 50 (9.26%) VoIP
24 48 (8.89%) Degree
25 47 (8.70%) Hyper-V
25 47 (8.70%) VLAN
26 45 (8.33%) OneDrive
26 45 (8.33%) VMware
27 43 (7.96%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (17.04%) SharePoint
2 88 (16.30%) Microsoft Exchange
3 6 (1.11%) Apache
3 6 (1.11%) IIS
4 1 (0.19%) HCL Domino
4 1 (0.19%) HCL Notes
Applications
1 19 (3.52%) Microsoft Office
2 8 (1.48%) Microsoft Excel
3 3 (0.56%) Spreadsheet
4 2 (0.37%) Microsoft PowerPoint
4 2 (0.37%) MS Visio
5 1 (0.19%) Revit
Business Applications
1 3 (0.56%) NetSuite
1 3 (0.56%) SystmOne
Cloud Services
1 293 (54.26%) Microsoft 365
2 115 (21.30%) Azure
3 79 (14.63%) Entra ID
4 45 (8.33%) OneDrive
5 13 (2.41%) AWS
6 11 (2.04%) Power Platform
7 10 (1.85%) Viva Engage
8 6 (1.11%) Google Workspace
9 4 (0.74%) Microsoft Copilot
9 4 (0.74%) Mimecast
10 3 (0.56%) NetDocuments
11 2 (0.37%) Cloud Computing
11 2 (0.37%) IaaS
11 2 (0.37%) SaaS
12 1 (0.19%) Adobe Creative Cloud
12 1 (0.19%) ChatGPT
12 1 (0.19%) PaaS
12 1 (0.19%) Power Automate
Communications & Networking
1 91 (16.85%) DNS
2 86 (15.93%) DHCP
3 77 (14.26%) Firewall
4 64 (11.85%) Wi-Fi
5 61 (11.30%) VPN
6 58 (10.74%) TCP/IP
7 50 (9.26%) VoIP
8 47 (8.70%) VLAN
9 42 (7.78%) Wireless
10 41 (7.59%) LAN
11 25 (4.63%) WAN
12 17 (3.15%) Remote Desktop
13 15 (2.78%) Cisco IOS
14 14 (2.59%) WLAN
15 11 (2.04%) Structured Cabling
16 5 (0.93%) Network Security
17 4 (0.74%) Internet
17 4 (0.74%) Unified Communications
18 3 (0.56%) SAN
19 2 (0.37%) SSL
Database & Business Intelligence
1 10 (1.85%) SQL Server
2 6 (1.11%) MySQL
2 6 (1.11%) Power BI
3 3 (0.56%) Amazon RDS
4 2 (0.37%) PostgreSQL
5 1 (0.19%) Relational Database
Development Applications
1 1 (0.19%) JIRA
General
1 178 (32.96%) Social Skills
2 56 (10.37%) Manufacturing
3 32 (5.93%) Organisational Skills
4 28 (5.19%) Analytical Skills
5 14 (2.59%) Automotive
6 13 (2.41%) Advertising
7 12 (2.22%) Retail
8 11 (2.04%) Inclusion and Diversity
8 11 (2.04%) Legal
9 9 (1.67%) Aerospace
10 8 (1.48%) Finance
10 8 (1.48%) Law
11 5 (0.93%) Documentation Skills
12 4 (0.74%) Marketing
12 4 (0.74%) Public Sector
12 4 (0.74%) Telecoms
13 3 (0.56%) Local Government
14 1 (0.19%) Games
14 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.74%) HTML
1 4 (0.74%) JSON
Miscellaneous
1 94 (17.41%) Driving Licence
2 50 (9.26%) Onboarding
3 28 (5.19%) Self-Motivation
4 19 (3.52%) CCTV
5 12 (2.22%) Enterprise Software
6 10 (1.85%) iPad
6 10 (1.85%) iPhone
7 9 (1.67%) Management Information System
7 9 (1.67%) Operational Technology
8 6 (1.11%) Manufacturing Execution System
9 5 (0.93%) Virtual Team
10 4 (0.74%) Housing Association
10 4 (0.74%) Video Conferencing
11 3 (0.56%) CMDB
11 3 (0.56%) FMCG
11 3 (0.56%) Microsoft Licensing
12 2 (0.37%) EPoS
12 2 (0.37%) Legacy Systems
12 2 (0.37%) Smartphone
13 1 (0.19%) Data Protection Act
Operating Systems
1 269 (49.81%) Windows
2 129 (23.89%) Windows Server
3 51 (9.44%) Windows 10
4 27 (5.00%) Mac OS
5 19 (3.52%) Windows Server 2019
6 17 (3.15%) Linux
7 14 (2.59%) Windows Server 2016
8 9 (1.67%) Android
9 6 (1.11%) Ubuntu
9 6 (1.11%) Unix
10 1 (0.19%) Apple iOS
Processes & Methodologies
1 186 (34.44%) Problem-Solving
2 173 (32.04%) Customer Service
3 81 (15.00%) Cybersecurity
4 75 (13.89%) Continuous Improvement
5 60 (11.11%) ITIL
5 60 (11.11%) ITSM
6 40 (7.41%) Disaster Recovery
7 38 (7.04%) Service Delivery
8 37 (6.85%) Service Management
9 30 (5.56%) ERP
9 30 (5.56%) Infrastructure Engineering
10 26 (4.81%) Asset Management
11 25 (4.63%) Business Continuity
11 25 (4.63%) Remote Monitoring and Management
12 18 (3.33%) Mentoring
12 18 (3.33%) Project Delivery
12 18 (3.33%) Stakeholder Management
12 18 (3.33%) User Experience
13 17 (3.15%) Change Management
13 17 (3.15%) Incident Management
Programming Languages
1 21 (3.89%) PowerShell
2 8 (1.48%) SQL
3 4 (0.74%) VBScript
Qualifications
1 48 (8.89%) Degree
2 37 (6.85%) Microsoft Certification
3 10 (1.85%) DBS Check
4 9 (1.67%) Microsoft Certified Professional
5 8 (1.48%) ITIL Foundation Certificate
5 8 (1.48%) Network+ Certification
6 7 (1.30%) A+ Certification
6 7 (1.30%) SC Cleared
6 7 (1.30%) Security Cleared
7 6 (1.11%) CCNA
7 6 (1.11%) Cisco Certification
8 5 (0.93%) Azure Certification
9 2 (0.37%) Computer Science Degree
10 1 (0.19%) AWS Certified Cloud Practitioner
10 1 (0.19%) BPSS Clearance
10 1 (0.19%) CCA
10 1 (0.19%) HND
10 1 (0.19%) ITIL Certification
Quality Assurance & Compliance
1 32 (5.93%) Cyber Essentials
2 17 (3.15%) ISO/IEC 27001
3 13 (2.41%) QA
4 11 (2.04%) SLA
5 6 (1.11%) Cyber Essentials PLUS
5 6 (1.11%) GDPR
6 3 (0.56%) PMO
7 1 (0.19%) ISO 9001
7 1 (0.19%) ISO/IEC 42001
7 1 (0.19%) PCI DSS
System Software
1 213 (39.44%) Active Directory
2 47 (8.70%) Hyper-V
3 31 (5.74%) VMware Infrastructure
4 7 (1.30%) Firmware
5 6 (1.11%) VMware ESXi
6 4 (0.74%) BitLocker
7 2 (0.37%) Terminal Services
Systems Management
1 71 (13.15%) Microsoft Intune
2 10 (1.85%) SCCM
3 6 (1.11%) WSUS
4 5 (0.93%) Autotask
4 5 (0.93%) FortiGate
4 5 (0.93%) Jamf Pro
Vendors
1 306 (56.67%) Microsoft
2 45 (8.33%) VMware
3 43 (7.96%) Cisco
4 28 (5.19%) SonicWALL
5 21 (3.89%) Meraki
6 17 (3.15%) Veeam
7 16 (2.96%) HP
8 15 (2.78%) Palo Alto
9 13 (2.41%) CheckPoint
10 12 (2.22%) Apple
11 11 (2.04%) Draytek
11 11 (2.04%) ServiceNow
12 10 (1.85%) Freshdesk
12 10 (1.85%) ProCurve
13 8 (1.48%) iManage
14 7 (1.30%) Google
15 6 (1.11%) Aruba
15 6 (1.11%) Dell
15 6 (1.11%) Fortinet
15 6 (1.11%) NetApp