IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 10 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Oct 2026
Same period 2025 Same period 2024
Rank 64 87 72
Rank change year-on-year +23 -15 +72
Permanent jobs requiring an IT Support 532 337 350
As % of all permanent jobs in the North of England 2.22% 3.54% 2.64%
As % of the Job Titles category 2.39% 4.05% 2.78%
Number of salaries quoted 457 316 253
10th Percentile £25,500 £22,463 £14,000
25th Percentile £27,250 £25,188 £18,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,500
Median % change year-on-year -3.23% +12.73% -8.33%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £42,500 £39,500 £40,000
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,227 8,321 12,573
% of permanent jobs with a recognized job title 92.59% 87.40% 94.97%
Number of salaries quoted 16,158 4,314 6,884
10th Percentile £30,000 £26,000 £30,000
25th Percentile £40,000 £31,250 £39,922
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -8.26%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £59,000 £55,000 £55,281
% change year-on-year +7.27% -0.51% -7.87%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 10 October 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 10 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +42 252 £31,500 +10.53% 40
Yorkshire +3 222 £29,250 -8.59% 20
North East -35 58 £29,750 -5.56% 14
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 10 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 311 (58.46%) Microsoft
2 297 (55.83%) Microsoft 365
3 274 (51.50%) Windows
4 216 (40.60%) Active Directory
5 187 (35.15%) Problem-Solving
6 178 (33.46%) Customer Service
7 131 (24.62%) Windows Server
8 116 (21.80%) Azure
9 94 (17.67%) Microsoft Exchange
10 92 (17.29%) DNS
11 91 (17.11%) SharePoint
12 88 (16.54%) DHCP
13 86 (16.17%) Entra ID
14 82 (15.41%) Firewall
15 81 (15.23%) Cybersecurity
16 75 (14.10%) Continuous Improvement
17 73 (13.72%) Microsoft Intune
18 67 (12.59%) Wi-Fi
19 65 (12.22%) VPN
20 63 (11.84%) ITIL
21 62 (11.65%) TCP/IP
22 61 (11.47%) ITSM
23 51 (9.59%) VLAN
24 50 (9.40%) Degree
24 50 (9.40%) VoIP
24 50 (9.40%) Windows 10
25 49 (9.21%) VMware
26 47 (8.83%) Hyper-V
27 45 (8.46%) OneDrive
28 42 (7.89%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 94 (17.67%) Microsoft Exchange
2 91 (17.11%) SharePoint
3 8 (1.50%) Apache
3 8 (1.50%) IIS
4 1 (0.19%) HCL Domino
4 1 (0.19%) HCL Notes
Applications
1 19 (3.57%) Microsoft Office
2 8 (1.50%) Microsoft Excel
3 3 (0.56%) Spreadsheet
4 2 (0.38%) Microsoft PowerPoint
4 2 (0.38%) MS Visio
5 1 (0.19%) Revit
Business Applications
1 3 (0.56%) NetSuite
1 3 (0.56%) SystmOne
Cloud Services
1 297 (55.83%) Microsoft 365
2 116 (21.80%) Azure
3 86 (16.17%) Entra ID
4 45 (8.46%) OneDrive
5 13 (2.44%) AWS
6 10 (1.88%) Power Platform
6 10 (1.88%) Viva Engage
7 6 (1.13%) Google Workspace
8 4 (0.75%) Microsoft Copilot
8 4 (0.75%) Mimecast
9 3 (0.56%) IaaS
9 3 (0.56%) NetDocuments
10 1 (0.19%) Adobe Creative Cloud
10 1 (0.19%) ChatGPT
10 1 (0.19%) Cloud Computing
10 1 (0.19%) Power Automate
10 1 (0.19%) SaaS
Communications & Networking
1 92 (17.29%) DNS
2 88 (16.54%) DHCP
3 82 (15.41%) Firewall
4 67 (12.59%) Wi-Fi
5 65 (12.22%) VPN
6 62 (11.65%) TCP/IP
7 51 (9.59%) VLAN
8 50 (9.40%) VoIP
9 42 (7.89%) Wireless
10 39 (7.33%) LAN
11 23 (4.32%) WAN
12 17 (3.20%) Remote Desktop
13 15 (2.82%) Cisco IOS
14 14 (2.63%) WLAN
15 11 (2.07%) Structured Cabling
16 5 (0.94%) Network Security
17 4 (0.75%) Internet
17 4 (0.75%) SSL
17 4 (0.75%) Unified Communications
18 3 (0.56%) Peer-to-Peer Networking
Database & Business Intelligence
1 12 (2.26%) SQL Server
2 8 (1.50%) MySQL
3 5 (0.94%) Power BI
4 3 (0.56%) Amazon RDS
5 1 (0.19%) PostgreSQL
5 1 (0.19%) Relational Database
Development Applications
1 1 (0.19%) JIRA
General
1 177 (33.27%) Social Skills
2 54 (10.15%) Manufacturing
3 30 (5.64%) Analytical Skills
3 30 (5.64%) Organisational Skills
4 12 (2.26%) Automotive
4 12 (2.26%) Retail
5 11 (2.07%) Advertising
5 11 (2.07%) Inclusion and Diversity
5 11 (2.07%) Legal
6 9 (1.69%) Finance
7 8 (1.50%) Aerospace
7 8 (1.50%) Law
8 5 (0.94%) Documentation Skills
9 4 (0.75%) Public Sector
9 4 (0.75%) Telecoms
10 3 (0.56%) Local Government
10 3 (0.56%) Marketing
11 1 (0.19%) Games
11 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.75%) HTML
1 4 (0.75%) JSON
Miscellaneous
1 96 (18.05%) Driving Licence
2 49 (9.21%) Onboarding
3 28 (5.26%) Self-Motivation
4 19 (3.57%) CCTV
5 12 (2.26%) Enterprise Software
6 11 (2.07%) Management Information System
7 10 (1.88%) iPad
7 10 (1.88%) iPhone
8 9 (1.69%) Operational Technology
9 6 (1.13%) Manufacturing Execution System
10 5 (0.94%) Virtual Team
11 4 (0.75%) Housing Association
11 4 (0.75%) Video Conferencing
12 3 (0.56%) CMDB
12 3 (0.56%) FMCG
12 3 (0.56%) Microsoft Licensing
13 2 (0.38%) EPoS
13 2 (0.38%) Legacy Systems
13 2 (0.38%) Smartphone
14 1 (0.19%) Data Protection Act
Operating Systems
1 274 (51.50%) Windows
2 131 (24.62%) Windows Server
3 50 (9.40%) Windows 10
4 27 (5.08%) Mac OS
5 19 (3.57%) Linux
5 19 (3.57%) Windows Server 2019
6 16 (3.01%) Windows Server 2016
7 9 (1.69%) Android
8 8 (1.50%) Ubuntu
9 6 (1.13%) Unix
10 1 (0.19%) Apple iOS
Processes & Methodologies
1 187 (35.15%) Problem-Solving
2 178 (33.46%) Customer Service
3 81 (15.23%) Cybersecurity
4 75 (14.10%) Continuous Improvement
5 63 (11.84%) ITIL
6 61 (11.47%) ITSM
7 39 (7.33%) Disaster Recovery
8 37 (6.95%) Service Management
9 35 (6.58%) Service Delivery
10 32 (6.02%) Infrastructure Engineering
11 29 (5.45%) ERP
12 28 (5.26%) Remote Monitoring and Management
13 26 (4.89%) Asset Management
14 24 (4.51%) Business Continuity
15 22 (4.14%) Change Management
16 19 (3.57%) Incident Management
16 19 (3.57%) Mobile Device Management
17 18 (3.38%) Stakeholder Management
17 18 (3.38%) User Experience
18 17 (3.20%) Mentoring
Programming Languages
1 23 (4.32%) PowerShell
2 9 (1.69%) SQL
3 4 (0.75%) VBScript
Qualifications
1 50 (9.40%) Degree
2 39 (7.33%) Microsoft Certification
3 12 (2.26%) DBS Check
4 9 (1.69%) Microsoft Certified Professional
5 7 (1.32%) ITIL Foundation Certificate
5 7 (1.32%) Network+ Certification
5 7 (1.32%) SC Cleared
5 7 (1.32%) Security Cleared
6 6 (1.13%) A+ Certification
6 6 (1.13%) CCNA
6 6 (1.13%) Cisco Certification
7 5 (0.94%) Azure Certification
8 2 (0.38%) Computer Science Degree
9 1 (0.19%) AWS Certified Cloud Practitioner
9 1 (0.19%) BPSS Clearance
9 1 (0.19%) CCA
9 1 (0.19%) HND
9 1 (0.19%) ITIL Certification
Quality Assurance & Compliance
1 31 (5.83%) Cyber Essentials
2 20 (3.76%) ISO/IEC 27001
3 14 (2.63%) QA
4 13 (2.44%) SLA
5 6 (1.13%) GDPR
6 5 (0.94%) Cyber Essentials PLUS
7 3 (0.56%) PMO
8 1 (0.19%) ISO 9001
8 1 (0.19%) ISO/IEC 42001
8 1 (0.19%) PCI DSS
System Software
1 216 (40.60%) Active Directory
2 47 (8.83%) Hyper-V
3 34 (6.39%) VMware Infrastructure
4 8 (1.50%) VMware ESXi
5 7 (1.32%) Firmware
6 4 (0.75%) BitLocker
7 2 (0.38%) Terminal Services
Systems Management
1 73 (13.72%) Microsoft Intune
2 10 (1.88%) SCCM
3 8 (1.50%) WSUS
4 7 (1.32%) Autotask
5 5 (0.94%) FortiGate
5 5 (0.94%) Jamf Pro
Vendors
1 311 (58.46%) Microsoft
2 49 (9.21%) VMware
3 42 (7.89%) Cisco
4 30 (5.64%) SonicWALL
5 21 (3.95%) Meraki
5 21 (3.95%) Veeam
6 19 (3.57%) Palo Alto
7 18 (3.38%) HP
8 15 (2.82%) CheckPoint
9 14 (2.63%) Apple
10 11 (2.07%) ServiceNow
11 10 (1.88%) Draytek
11 10 (1.88%) Freshdesk
11 10 (1.88%) ProCurve
12 8 (1.50%) Aruba
12 8 (1.50%) Dell
12 8 (1.50%) iManage
12 8 (1.50%) NetApp
13 7 (1.32%) Google
14 6 (1.13%) Fortinet