IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 11 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Oct 2026
Same period 2025 Same period 2024
Rank 65 84 74
Rank change year-on-year +19 -10 +65
Permanent jobs requiring an IT Support 532 343 349
As % of all permanent jobs in the North of England 2.21% 3.60% 2.66%
As % of the Job Titles category 2.39% 4.12% 2.80%
Number of salaries quoted 454 321 252
10th Percentile £25,500 £22,500 £14,000
25th Percentile £27,250 £25,250 £18,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,500
Median % change year-on-year -3.23% +12.73% -8.33%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £42,500 £41,000 £40,000
England median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,234 8,327 12,481
% of permanent jobs with a recognized job title 92.56% 87.37% 94.96%
Number of salaries quoted 16,138 4,354 6,812
10th Percentile £30,000 £26,000 £30,000
25th Percentile £40,000 £31,250 £40,000
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -8.26%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £59,000 £55,000 £56,000
% change year-on-year +7.27% -1.79% -6.67%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 11 October 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 11 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +45 255 £31,500 +9.57% 40
Yorkshire -1 219 £29,000 -9.38% 20
North East -32 58 £29,750 -5.56% 15
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 11 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 313 (58.83%) Microsoft
2 300 (56.39%) Microsoft 365
3 277 (52.07%) Windows
4 218 (40.98%) Active Directory
5 185 (34.77%) Problem-Solving
6 180 (33.83%) Customer Service
7 130 (24.44%) Windows Server
8 117 (21.99%) Azure
9 97 (18.23%) Microsoft Exchange
10 91 (17.11%) DNS
10 91 (17.11%) SharePoint
11 89 (16.73%) Entra ID
12 87 (16.35%) DHCP
13 84 (15.79%) Firewall
14 80 (15.04%) Cybersecurity
15 75 (14.10%) Continuous Improvement
16 73 (13.72%) Microsoft Intune
17 67 (12.59%) Wi-Fi
18 66 (12.41%) ITIL
19 65 (12.22%) VPN
20 62 (11.65%) TCP/IP
21 60 (11.28%) ITSM
22 52 (9.77%) VMware
23 51 (9.59%) VLAN
23 51 (9.59%) VoIP
24 50 (9.40%) Degree
24 50 (9.40%) Windows 10
25 47 (8.83%) Hyper-V
26 46 (8.65%) OneDrive
27 43 (8.08%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 97 (18.23%) Microsoft Exchange
2 91 (17.11%) SharePoint
3 8 (1.50%) Apache
3 8 (1.50%) IIS
4 1 (0.19%) HCL Domino
4 1 (0.19%) HCL Notes
Applications
1 19 (3.57%) Microsoft Office
2 8 (1.50%) Microsoft Excel
3 3 (0.56%) Spreadsheet
4 2 (0.38%) Microsoft PowerPoint
4 2 (0.38%) MS Visio
5 1 (0.19%) Revit
Business Applications
1 3 (0.56%) NetSuite
1 3 (0.56%) SystmOne
Cloud Services
1 300 (56.39%) Microsoft 365
2 117 (21.99%) Azure
3 89 (16.73%) Entra ID
4 46 (8.65%) OneDrive
5 13 (2.44%) AWS
6 11 (2.07%) Viva Engage
7 10 (1.88%) Power Platform
8 6 (1.13%) Google Workspace
9 4 (0.75%) Microsoft Copilot
9 4 (0.75%) Mimecast
10 3 (0.56%) IaaS
10 3 (0.56%) NetDocuments
11 1 (0.19%) Adobe Creative Cloud
11 1 (0.19%) ChatGPT
11 1 (0.19%) Cloud Computing
11 1 (0.19%) Power Automate
11 1 (0.19%) SaaS
Communications & Networking
1 91 (17.11%) DNS
2 87 (16.35%) DHCP
3 84 (15.79%) Firewall
4 67 (12.59%) Wi-Fi
5 65 (12.22%) VPN
6 62 (11.65%) TCP/IP
7 51 (9.59%) VLAN
7 51 (9.59%) VoIP
8 42 (7.89%) Wireless
9 39 (7.33%) LAN
10 22 (4.14%) WAN
11 18 (3.38%) Remote Desktop
12 16 (3.01%) Cisco IOS
13 15 (2.82%) WLAN
14 11 (2.07%) Structured Cabling
15 5 (0.94%) Network Security
16 4 (0.75%) Internet
16 4 (0.75%) SSL
16 4 (0.75%) Unified Communications
17 3 (0.56%) Peer-to-Peer Networking
Database & Business Intelligence
1 12 (2.26%) SQL Server
2 8 (1.50%) MySQL
3 5 (0.94%) Power BI
4 3 (0.56%) Amazon RDS
5 1 (0.19%) PostgreSQL
5 1 (0.19%) Relational Database
Development Applications
1 1 (0.19%) JIRA
General
1 176 (33.08%) Social Skills
2 54 (10.15%) Manufacturing
3 30 (5.64%) Analytical Skills
3 30 (5.64%) Organisational Skills
4 12 (2.26%) Automotive
4 12 (2.26%) Retail
5 11 (2.07%) Advertising
5 11 (2.07%) Inclusion and Diversity
5 11 (2.07%) Legal
6 9 (1.69%) Finance
7 8 (1.50%) Aerospace
7 8 (1.50%) Law
8 5 (0.94%) Documentation Skills
9 4 (0.75%) Public Sector
9 4 (0.75%) Telecoms
10 3 (0.56%) Local Government
10 3 (0.56%) Marketing
11 1 (0.19%) Games
11 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.75%) HTML
1 4 (0.75%) JSON
Miscellaneous
1 95 (17.86%) Driving Licence
2 49 (9.21%) Onboarding
3 27 (5.08%) Self-Motivation
4 19 (3.57%) CCTV
5 12 (2.26%) Enterprise Software
6 11 (2.07%) iPad
6 11 (2.07%) iPhone
6 11 (2.07%) Management Information System
7 9 (1.69%) Operational Technology
8 6 (1.13%) Manufacturing Execution System
9 5 (0.94%) Virtual Team
10 4 (0.75%) Housing Association
10 4 (0.75%) Video Conferencing
11 3 (0.56%) CMDB
11 3 (0.56%) FMCG
11 3 (0.56%) Microsoft Licensing
12 2 (0.38%) EPoS
12 2 (0.38%) Legacy Systems
12 2 (0.38%) Smartphone
13 1 (0.19%) Data Protection Act
Operating Systems
1 277 (52.07%) Windows
2 130 (24.44%) Windows Server
3 50 (9.40%) Windows 10
4 28 (5.26%) macOS
5 19 (3.57%) Linux
5 19 (3.57%) Windows Server 2019
6 16 (3.01%) Windows Server 2016
7 9 (1.69%) Android
8 8 (1.50%) Ubuntu
9 6 (1.13%) Unix
10 1 (0.19%) Apple iOS
Processes & Methodologies
1 185 (34.77%) Problem-Solving
2 180 (33.83%) Customer Service
3 80 (15.04%) Cybersecurity
4 75 (14.10%) Continuous Improvement
5 66 (12.41%) ITIL
6 60 (11.28%) ITSM
7 39 (7.33%) Disaster Recovery
8 38 (7.14%) Service Management
9 34 (6.39%) Infrastructure Engineering
9 34 (6.39%) Service Delivery
10 29 (5.45%) ERP
11 28 (5.26%) Remote Monitoring and Management
12 27 (5.08%) Asset Management
13 24 (4.51%) Business Continuity
13 24 (4.51%) Change Management
14 20 (3.76%) Mobile Device Management
15 19 (3.57%) Incident Management
15 19 (3.57%) Problem Management
16 18 (3.38%) Stakeholder Management
16 18 (3.38%) User Experience
Programming Languages
1 23 (4.32%) PowerShell
2 9 (1.69%) SQL
3 4 (0.75%) VBScript
Qualifications
1 50 (9.40%) Degree
2 39 (7.33%) Microsoft Certification
3 12 (2.26%) DBS Check
4 9 (1.69%) Microsoft Certified Professional
5 7 (1.32%) SC Cleared
5 7 (1.32%) Security Cleared
6 6 (1.13%) CCNA
6 6 (1.13%) Cisco Certification
6 6 (1.13%) ITIL Foundation Certificate
6 6 (1.13%) Network+ Certification
7 5 (0.94%) A+ Certification
7 5 (0.94%) Azure Certification
8 2 (0.38%) Computer Science Degree
9 1 (0.19%) AWS Certified Cloud Practitioner
9 1 (0.19%) BPSS Clearance
9 1 (0.19%) CCA
9 1 (0.19%) HND
9 1 (0.19%) ITIL Certification
Quality Assurance & Compliance
1 31 (5.83%) Cyber Essentials
2 22 (4.14%) ISO/IEC 27001
3 15 (2.82%) QA
4 14 (2.63%) SLA
5 6 (1.13%) GDPR
6 5 (0.94%) Cyber Essentials PLUS
7 3 (0.56%) PMO
8 1 (0.19%) ISO 9001
8 1 (0.19%) ISO/IEC 42001
8 1 (0.19%) PCI DSS
System Software
1 218 (40.98%) Active Directory
2 47 (8.83%) Hyper-V
3 35 (6.58%) VMware Infrastructure
4 8 (1.50%) VMware ESXi
5 7 (1.32%) Firmware
6 4 (0.75%) BitLocker
7 2 (0.38%) Terminal Services
Systems Management
1 73 (13.72%) Microsoft Intune
2 10 (1.88%) SCCM
3 8 (1.50%) WSUS
4 7 (1.32%) Autotask
5 5 (0.94%) FortiGate
5 5 (0.94%) Jamf Pro
Vendors
1 313 (58.83%) Microsoft
2 52 (9.77%) VMware
3 43 (8.08%) Cisco
4 30 (5.64%) SonicWALL
5 23 (4.32%) Veeam
6 22 (4.14%) Meraki
7 21 (3.95%) Palo Alto
8 19 (3.57%) HP
9 16 (3.01%) Apple
10 15 (2.82%) CheckPoint
11 11 (2.07%) ProCurve
11 11 (2.07%) ServiceNow
12 10 (1.88%) Draytek
12 10 (1.88%) Freshdesk
13 8 (1.50%) Aruba
13 8 (1.50%) Dell
13 8 (1.50%) iManage
13 8 (1.50%) Juniper
13 8 (1.50%) NetApp
14 7 (1.32%) Google