IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 May 2026
Same period 2025 Same period 2024
Rank 60 68 67
Rank change year-on-year +8 -1 +51
Permanent jobs requiring an IT Support 576 381 559
As % of all permanent jobs in the North of England 2.96% 4.96% 3.27%
As % of the Job Titles category 3.18% 5.53% 3.44%
Number of salaries quoted 491 257 509
10th Percentile £25,500 £21,250 £21,000
25th Percentile £27,000 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% -
75th Percentile £35,375 £35,000 £33,750
90th Percentile £43,750 £41,750 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,138 6,895 16,229
% of permanent jobs with a recognized job title 93.10% 89.74% 95.02%
Number of salaries quoted 12,431 3,441 12,951
10th Percentile £30,000 £26,968 £27,250
25th Percentile £40,000 £35,750 £36,250
Median annual salary (50th Percentile) £52,445 £52,000 £50,000
Median % change year-on-year +0.86% +4.00% -6.54%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £78,750
England median annual salary £55,457 £57,560 £53,250
% change year-on-year -3.65% +8.09% -12.42%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 23 May 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 23 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +65 281 £30,000 +7.14% 35
Yorkshire -16 264 £30,000 - 26
North East -28 31 £29,250 -2.50% 13
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 23 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 298 (51.74%) Microsoft
2 276 (47.92%) Microsoft 365
3 254 (44.10%) Windows
4 194 (33.68%) Active Directory
5 184 (31.94%) Problem-Solving
6 134 (23.26%) Azure
7 131 (22.74%) Customer Service
8 121 (21.01%) Windows Server
9 91 (15.80%) DNS
10 87 (15.10%) DHCP
11 74 (12.85%) SharePoint
12 71 (12.33%) Microsoft Intune
13 70 (12.15%) ITIL
14 69 (11.98%) Firewall
15 65 (11.28%) Microsoft Exchange
16 63 (10.94%) Windows 10
17 60 (10.42%) Continuous Improvement
17 60 (10.42%) Microsoft Office
18 54 (9.38%) VMware
19 51 (8.85%) Entra ID
20 48 (8.33%) VPN
21 46 (7.99%) Cybersecurity
21 46 (7.99%) TCP/IP
22 43 (7.47%) WAN
23 41 (7.12%) Degree
24 40 (6.94%) LAN
25 39 (6.77%) Process Improvement
25 39 (6.77%) VLAN
26 35 (6.08%) Mentoring
26 35 (6.08%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 74 (12.85%) SharePoint
2 65 (11.28%) Microsoft Exchange
Applications
1 60 (10.42%) Microsoft Office
2 8 (1.39%) Microsoft Excel
3 2 (0.35%) AutoCAD
4 1 (0.17%) Microsoft PowerPoint
Business Applications
1 1 (0.17%) Dynamics CRM
1 1 (0.17%) NetSuite
Cloud Services
1 276 (47.92%) Microsoft 365
2 134 (23.26%) Azure
3 51 (8.85%) Entra ID
4 13 (2.26%) OneDrive
5 12 (2.08%) SaaS
6 11 (1.91%) Power Platform
7 10 (1.74%) AWS
7 10 (1.74%) Google Workspace
8 8 (1.39%) Azure Sentinel
8 8 (1.39%) IaaS
9 5 (0.87%) Cloud Computing
9 5 (0.87%) Intacct
9 5 (0.87%) PaaS
10 4 (0.69%) Viva Engage
11 3 (0.52%) Microsoft Copilot
12 1 (0.17%) ChatGPT
Communications & Networking
1 91 (15.80%) DNS
2 87 (15.10%) DHCP
3 69 (11.98%) Firewall
4 48 (8.33%) VPN
5 46 (7.99%) TCP/IP
6 43 (7.47%) WAN
7 40 (6.94%) LAN
8 39 (6.77%) VLAN
9 32 (5.56%) Wi-Fi
10 22 (3.82%) VoIP
11 15 (2.60%) Wireless
12 12 (2.08%) WLAN
13 11 (1.91%) SD-WAN
14 7 (1.22%) Network Security
15 6 (1.04%) Ethernet
15 6 (1.04%) IP Telephony
16 5 (0.87%) Cisco IOS
16 5 (0.87%) SAN
17 4 (0.69%) Asterisk PBX
17 4 (0.69%) VPLS
Database & Business Intelligence
1 14 (2.43%) SQL Server
2 11 (1.91%) PostgreSQL
3 8 (1.39%) Power BI
4 3 (0.52%) MySQL
5 1 (0.17%) Amazon RDS
5 1 (0.17%) Relational Database
Development Applications
1 6 (1.04%) JIRA
2 4 (0.69%) GitLab
General
1 197 (34.20%) Social Skills
2 60 (10.42%) Organisational Skills
3 47 (8.16%) Manufacturing
4 23 (3.99%) Retail
5 20 (3.47%) Analytical Skills
6 18 (3.13%) Advertising
7 15 (2.60%) Finance
7 15 (2.60%) Law
8 13 (2.26%) Documentation Skills
9 12 (2.08%) Aerospace
10 11 (1.91%) Inclusion and Diversity
11 9 (1.56%) Automotive
12 8 (1.39%) Multimedia
13 7 (1.22%) Marketing
14 5 (0.87%) Agriculture
14 5 (0.87%) Electronics
14 5 (0.87%) Social Housing
14 5 (0.87%) Telecoms
15 4 (0.69%) Public Sector
16 1 (0.17%) Police
Libraries, Frameworks & Software Standards
1 4 (0.69%) OpenTelemetry
2 2 (0.35%) HTML
2 2 (0.35%) JSON
3 1 (0.17%) Software Packaging
Miscellaneous
1 113 (19.62%) Driving Licence
2 35 (6.08%) Onboarding
3 30 (5.21%) Self-Motivation
4 12 (2.08%) CCTV
5 11 (1.91%) Renewable Energy
6 10 (1.74%) Management Information System
7 6 (1.04%) Analytical Mindset
8 5 (0.87%) Data Centre
8 5 (0.87%) Security Posture
9 4 (0.69%) iPad
9 4 (0.69%) iPhone
9 4 (0.69%) PKI
10 3 (0.52%) FMCG
10 3 (0.52%) Hybrid Cloud
10 3 (0.52%) Replication
11 2 (0.35%) Manufacturing Execution System
11 2 (0.35%) Mobile App
11 2 (0.35%) Operational Technology
11 2 (0.35%) Social Media
11 2 (0.35%) Video Conferencing
Operating Systems
1 254 (44.10%) Windows
2 121 (21.01%) Windows Server
3 63 (10.94%) Windows 10
4 19 (3.30%) Android
5 16 (2.78%) Mac OS
6 12 (2.08%) Windows Server 2019
7 11 (1.91%) Apple iOS
8 10 (1.74%) Linux
8 10 (1.74%) Windows Server 2016
9 7 (1.22%) Windows 7
9 7 (1.22%) Windows 8
10 4 (0.69%) Windows Server 2012
11 2 (0.35%) Mac OS X
12 1 (0.17%) Unix
Processes & Methodologies
1 184 (31.94%) Problem-Solving
2 131 (22.74%) Customer Service
3 70 (12.15%) ITIL
4 60 (10.42%) Continuous Improvement
5 46 (7.99%) Cybersecurity
6 39 (6.77%) Process Improvement
7 35 (6.08%) Mentoring
7 35 (6.08%) Remote Monitoring and Management
8 33 (5.73%) Service Delivery
9 28 (4.86%) ERP
9 28 (4.86%) Mobile Device Management
10 27 (4.69%) Infrastructure Engineering
11 26 (4.51%) Disaster Recovery
12 24 (4.17%) ITSM
13 22 (3.82%) Time Management
14 20 (3.47%) Service Management
15 19 (3.30%) Incident Management
16 18 (3.13%) Asset Management
17 15 (2.60%) Proactive Maintenance
18 14 (2.43%) Project Delivery
Programming Languages
1 24 (4.17%) PowerShell
2 6 (1.04%) SQL
3 2 (0.35%) VBScript
Qualifications
1 41 (7.12%) Degree
2 29 (5.03%) Security Cleared
3 24 (4.17%) A+ Certification
4 23 (3.99%) Network+ Certification
5 19 (3.30%) Microsoft Certification
5 19 (3.30%) SC Cleared
6 9 (1.56%) DV Cleared
7 8 (1.39%) Azure Certification
7 8 (1.39%) ITIL Foundation Certificate
8 7 (1.22%) CCNA
8 7 (1.22%) Cisco Certification
9 5 (0.87%) DBS Check
10 4 (0.69%) HNC
11 3 (0.52%) ITIL Certification
11 3 (0.52%) Microsoft Certified Professional
12 2 (0.35%) BPSS Clearance
12 2 (0.35%) Computer Science Degree
13 1 (0.17%) ACSP
13 1 (0.17%) CompTIA Security+
Quality Assurance & Compliance
1 26 (4.51%) Cyber Essentials
2 8 (1.39%) SLA
3 7 (1.22%) Cyber Essentials PLUS
4 4 (0.69%) GDPR
4 4 (0.69%) ISO/IEC 27001
5 3 (0.52%) QA
6 1 (0.17%) ISO 22301
System Software
1 194 (33.68%) Active Directory
2 30 (5.21%) Hyper-V
3 28 (4.86%) VMware Infrastructure
4 7 (1.22%) VMware Workstation
5 4 (0.69%) VMware ESXi
5 4 (0.69%) VMware NSX
5 4 (0.69%) vSphere
6 2 (0.35%) BitLocker
6 2 (0.35%) Terminal Services
Systems Management
1 71 (12.33%) Microsoft Intune
2 23 (3.99%) SCCM
3 17 (2.95%) Autotask
4 7 (1.22%) Active Directory Federation Services
5 6 (1.04%) WSUS
6 4 (0.69%) Ansible
6 4 (0.69%) FortiGate
7 2 (0.35%) Jamf Pro
8 1 (0.17%) Single Sign-On
Vendors
1 298 (51.74%) Microsoft
2 54 (9.38%) VMware
3 21 (3.65%) Apple
3 21 (3.65%) Citrix
4 19 (3.30%) Cisco
5 16 (2.78%) Meraki
6 10 (1.74%) Google
7 9 (1.56%) Fortinet
8 8 (1.39%) Fujitsu
8 8 (1.39%) ServiceNow
8 8 (1.39%) Veeam
8 8 (1.39%) Virgin Media
9 7 (1.22%) ESET
10 6 (1.04%) Draytek
10 6 (1.04%) HubSpot
10 6 (1.04%) Sage
11 5 (0.87%) Ubiquiti
12 4 (0.69%) ProCurve
12 4 (0.69%) Sophos
12 4 (0.69%) Splunk