IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 7 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
7 Jun 2026
Same period 2025 Same period 2024
Rank 46 70 59
Rank change year-on-year +24 -11 +53
Permanent jobs requiring an IT Support 618 384 631
As % of all permanent jobs in the North of England 3.13% 4.73% 3.37%
As % of the Job Titles category 3.32% 5.28% 3.54%
Number of salaries quoted 531 288 566
10th Percentile £25,500 £21,250 £20,000
25th Percentile £27,000 £24,000 £23,500
Median annual salary (50th Percentile) £30,000 £29,250 £28,000
Median % change year-on-year +2.56% +4.46% -
75th Percentile £36,750 £35,000 £33,750
90th Percentile £43,750 £38,625 £38,750
England median annual salary £32,000 £31,500 £29,000
% change year-on-year +1.59% +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,601 7,279 17,825
% of permanent jobs with a recognized job title 94.20% 89.58% 95.29%
Number of salaries quoted 13,302 3,670 13,871
10th Percentile £30,000 £26,250 £27,000
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £52,500 £50,055 £50,000
Median % change year-on-year +4.89% +0.11% -6.54%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £85,922 £83,750 £77,715
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -12.86%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 7 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 7 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +59 293 £30,000 +9.09% 44
Yorkshire -8 286 £30,000 +2.56% 24
North East -23 39 £30,000 -14.29% 13
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 7 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 321 (51.94%) Microsoft
2 297 (48.06%) Microsoft 365
3 266 (43.04%) Windows
4 205 (33.17%) Active Directory
5 195 (31.55%) Problem-Solving
6 146 (23.62%) Customer Service
7 137 (22.17%) Azure
8 130 (21.04%) Windows Server
9 97 (15.70%) DNS
10 93 (15.05%) DHCP
11 83 (13.43%) SharePoint
12 76 (12.30%) Microsoft Intune
13 73 (11.81%) Firewall
13 73 (11.81%) ITIL
13 73 (11.81%) Microsoft Exchange
14 71 (11.49%) Continuous Improvement
15 70 (11.33%) Windows 10
16 59 (9.55%) VMware
17 58 (9.39%) Entra ID
17 58 (9.39%) Microsoft Office
18 54 (8.74%) Cybersecurity
19 46 (7.44%) TCP/IP
20 45 (7.28%) Degree
21 43 (6.96%) VPN
22 40 (6.47%) WAN
23 39 (6.31%) LAN
23 39 (6.31%) Process Improvement
23 39 (6.31%) Service Delivery
24 38 (6.15%) Remote Monitoring and Management
25 37 (5.99%) Mentoring

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (13.43%) SharePoint
2 73 (11.81%) Microsoft Exchange
Applications
1 58 (9.39%) Microsoft Office
2 9 (1.46%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 1 (0.16%) Dynamics CRM
1 1 (0.16%) NetSuite
Cloud Services
1 297 (48.06%) Microsoft 365
2 137 (22.17%) Azure
3 58 (9.39%) Entra ID
4 19 (3.07%) OneDrive
5 14 (2.27%) Power Platform
6 13 (2.10%) AWS
6 13 (2.10%) SaaS
7 12 (1.94%) Google Workspace
8 8 (1.29%) IaaS
9 7 (1.13%) Azure Sentinel
10 5 (0.81%) Cloud Computing
10 5 (0.81%) Intacct
10 5 (0.81%) Microsoft Copilot
10 5 (0.81%) PaaS
11 4 (0.65%) Viva Engage
12 2 (0.32%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 97 (15.70%) DNS
2 93 (15.05%) DHCP
3 73 (11.81%) Firewall
4 46 (7.44%) TCP/IP
5 43 (6.96%) VPN
6 40 (6.47%) WAN
7 39 (6.31%) LAN
8 36 (5.83%) VLAN
8 36 (5.83%) Wi-Fi
9 29 (4.69%) VoIP
10 16 (2.59%) Wireless
11 11 (1.78%) SD-WAN
12 9 (1.46%) Network Security
13 8 (1.29%) WLAN
14 7 (1.13%) Cisco IOS
15 6 (0.97%) IP Telephony
15 6 (0.97%) Structured Cabling
16 5 (0.81%) Remote Desktop
17 4 (0.65%) Ethernet
17 4 (0.65%) Software-Defined Networking
Database & Business Intelligence
1 14 (2.27%) SQL Server
2 11 (1.78%) PostgreSQL
3 9 (1.46%) Power BI
4 3 (0.49%) MySQL
5 2 (0.32%) Amazon RDS
6 1 (0.16%) Relational Database
Development Applications
1 7 (1.13%) JIRA
2 4 (0.65%) GitLab
General
1 208 (33.66%) Social Skills
2 64 (10.36%) Organisational Skills
3 48 (7.77%) Manufacturing
4 24 (3.88%) Analytical Skills
4 24 (3.88%) Retail
5 18 (2.91%) Advertising
6 16 (2.59%) Finance
7 14 (2.27%) Law
8 13 (2.10%) Aerospace
8 13 (2.10%) Documentation Skills
9 12 (1.94%) Inclusion and Diversity
10 10 (1.62%) Automotive
11 8 (1.29%) Multimedia
12 7 (1.13%) Marketing
13 5 (0.81%) Agriculture
13 5 (0.81%) Electronics
13 5 (0.81%) Public Sector
13 5 (0.81%) Social Housing
13 5 (0.81%) Telecoms
14 3 (0.49%) Legal
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
1 4 (0.65%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 116 (18.77%) Driving Licence
2 37 (5.99%) Onboarding
3 31 (5.02%) Self-Motivation
4 14 (2.27%) CCTV
5 11 (1.78%) Renewable Energy
6 10 (1.62%) Management Information System
7 6 (0.97%) Analytical Mindset
8 5 (0.81%) Data Centre
8 5 (0.81%) Manufacturing Execution System
8 5 (0.81%) Operational Technology
8 5 (0.81%) Security Posture
9 4 (0.65%) Enterprise Software
9 4 (0.65%) iPad
9 4 (0.65%) iPhone
9 4 (0.65%) PKI
10 3 (0.49%) FMCG
10 3 (0.49%) Housing Association
10 3 (0.49%) Hybrid Cloud
10 3 (0.49%) Replication
11 2 (0.32%) Virtual Team
Operating Systems
1 266 (43.04%) Windows
2 130 (21.04%) Windows Server
3 70 (11.33%) Windows 10
4 19 (3.07%) Windows Server 2019
5 18 (2.91%) Android
5 18 (2.91%) Mac OS
6 12 (1.94%) Windows Server 2016
7 11 (1.78%) Linux
8 10 (1.62%) Apple iOS
9 7 (1.13%) Windows 7
9 7 (1.13%) Windows 8
10 4 (0.65%) Windows Server 2012
11 2 (0.32%) Mac OS X
Processes & Methodologies
1 195 (31.55%) Problem-Solving
2 146 (23.62%) Customer Service
3 73 (11.81%) ITIL
4 71 (11.49%) Continuous Improvement
5 54 (8.74%) Cybersecurity
6 39 (6.31%) Process Improvement
6 39 (6.31%) Service Delivery
7 38 (6.15%) Remote Monitoring and Management
8 37 (5.99%) Mentoring
9 36 (5.83%) Disaster Recovery
10 35 (5.66%) ERP
11 28 (4.53%) Infrastructure Engineering
11 28 (4.53%) ITSM
12 27 (4.37%) Mobile Device Management
13 24 (3.88%) Service Management
13 24 (3.88%) Time Management
14 23 (3.72%) Incident Management
15 15 (2.43%) Asset Management
15 15 (2.43%) Proactive Maintenance
16 14 (2.27%) Project Delivery
Programming Languages
1 30 (4.85%) PowerShell
2 5 (0.81%) SQL
3 3 (0.49%) VBScript
Qualifications
1 45 (7.28%) Degree
2 28 (4.53%) Security Cleared
3 26 (4.21%) A+ Certification
4 25 (4.05%) Microsoft Certification
5 23 (3.72%) Network+ Certification
6 18 (2.91%) SC Cleared
7 10 (1.62%) Azure Certification
8 9 (1.46%) CCNA
8 9 (1.46%) Cisco Certification
8 9 (1.46%) DV Cleared
9 8 (1.29%) ITIL Foundation Certificate
10 5 (0.81%) DBS Check
10 5 (0.81%) Microsoft Certified Professional
11 4 (0.65%) HNC
12 3 (0.49%) ITIL Certification
13 2 (0.32%) Computer Science Degree
14 1 (0.16%) ACSP
14 1 (0.16%) BPSS Clearance
14 1 (0.16%) CCA
14 1 (0.16%) CompTIA Security+
Quality Assurance & Compliance
1 33 (5.34%) Cyber Essentials
2 11 (1.78%) SLA
3 8 (1.29%) Cyber Essentials PLUS
4 6 (0.97%) ISO/IEC 27001
5 5 (0.81%) GDPR
6 3 (0.49%) QA
7 1 (0.16%) ISO 22301
System Software
1 205 (33.17%) Active Directory
2 33 (5.34%) VMware Infrastructure
3 32 (5.18%) Hyper-V
4 7 (1.13%) VMware Workstation
5 4 (0.65%) Firmware
5 4 (0.65%) VMware ESXi
5 4 (0.65%) VMware NSX
5 4 (0.65%) vSphere
6 3 (0.49%) BitLocker
7 2 (0.32%) Terminal Services
Systems Management
1 76 (12.30%) Microsoft Intune
2 23 (3.72%) SCCM
3 19 (3.07%) Autotask
4 7 (1.13%) Active Directory Federation Services
5 6 (0.97%) FortiGate
5 6 (0.97%) WSUS
6 4 (0.65%) Ansible
6 4 (0.65%) Jamf Pro
7 1 (0.16%) Single Sign-On
Vendors
1 321 (51.94%) Microsoft
2 59 (9.55%) VMware
3 26 (4.21%) Cisco
4 21 (3.40%) Apple
4 21 (3.40%) Meraki
5 19 (3.07%) Citrix
6 12 (1.94%) Google
7 10 (1.62%) Veeam
8 9 (1.46%) Fortinet
9 8 (1.29%) Fujitsu
9 8 (1.29%) ServiceNow
9 8 (1.29%) Virgin Media
10 7 (1.13%) ESET
10 7 (1.13%) Freshdesk
11 6 (0.97%) Draytek
11 6 (0.97%) HubSpot
11 6 (0.97%) Sage
11 6 (0.97%) SonicWALL
11 6 (0.97%) Sophos
12 5 (0.81%) CheckPoint