IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 58 70 64
Rank change year-on-year +12 -6 +52
Permanent jobs requiring an IT Support 567 391 563
As % of all permanent jobs in the North of England 2.95% 4.95% 3.30%
As % of the Job Titles category 3.18% 5.47% 3.48%
Number of salaries quoted 482 266 513
10th Percentile £25,500 £21,375 £21,000
25th Percentile £27,000 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% -
75th Percentile £35,000 £35,000 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 17,856 7,142 16,196
% of permanent jobs with a recognized job title 93.02% 90.42% 95.01%
Number of salaries quoted 12,197 3,761 12,928
10th Percentile £30,000 £27,500 £27,000
25th Percentile £40,000 £36,250 £36,250
Median annual salary (50th Percentile) £52,130 £51,000 £50,000
Median % change year-on-year +2.22% +2.00% -6.54%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £84,400 £78,750
England median annual salary £55,000 £57,500 £53,500
% change year-on-year -4.35% +7.48% -12.01%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 20 May 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 20 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +70 280 £30,000 - 32
Yorkshire -19 258 £30,000 - 26
North East -27 29 £28,500 -5.00% 12
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 20 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 292 (51.50%) Microsoft
2 270 (47.62%) Microsoft 365
3 247 (43.56%) Windows
4 192 (33.86%) Active Directory
5 176 (31.04%) Problem-Solving
6 130 (22.93%) Azure
6 130 (22.93%) Customer Service
7 120 (21.16%) Windows Server
8 89 (15.70%) DNS
9 85 (14.99%) DHCP
10 71 (12.52%) ITIL
10 71 (12.52%) SharePoint
11 70 (12.35%) Firewall
12 69 (12.17%) Microsoft Intune
13 65 (11.46%) Microsoft Exchange
14 63 (11.11%) Windows 10
15 60 (10.58%) Microsoft Office
16 57 (10.05%) Continuous Improvement
17 56 (9.88%) VMware
18 50 (8.82%) Entra ID
19 48 (8.47%) VPN
20 44 (7.76%) Cybersecurity
20 44 (7.76%) TCP/IP
21 41 (7.23%) Degree
21 41 (7.23%) WAN
22 39 (6.88%) Process Improvement
23 38 (6.70%) LAN
23 38 (6.70%) VLAN
24 35 (6.17%) Mentoring
24 35 (6.17%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 71 (12.52%) SharePoint
2 65 (11.46%) Microsoft Exchange
Applications
1 60 (10.58%) Microsoft Office
2 8 (1.41%) Microsoft Excel
3 2 (0.35%) AutoCAD
4 1 (0.18%) Microsoft PowerPoint
Business Applications
1 1 (0.18%) Dynamics CRM
1 1 (0.18%) NetSuite
Cloud Services
1 270 (47.62%) Microsoft 365
2 130 (22.93%) Azure
3 50 (8.82%) Entra ID
4 12 (2.12%) OneDrive
4 12 (2.12%) SaaS
5 11 (1.94%) Power Platform
6 10 (1.76%) Google Workspace
7 9 (1.59%) AWS
8 8 (1.41%) Azure Sentinel
8 8 (1.41%) IaaS
9 5 (0.88%) Cloud Computing
9 5 (0.88%) Intacct
9 5 (0.88%) PaaS
10 4 (0.71%) Viva Engage
11 3 (0.53%) Microsoft Copilot
12 1 (0.18%) ChatGPT
Communications & Networking
1 89 (15.70%) DNS
2 85 (14.99%) DHCP
3 70 (12.35%) Firewall
4 48 (8.47%) VPN
5 44 (7.76%) TCP/IP
6 41 (7.23%) WAN
7 38 (6.70%) LAN
7 38 (6.70%) VLAN
8 31 (5.47%) Wi-Fi
9 21 (3.70%) VoIP
10 14 (2.47%) Wireless
11 11 (1.94%) SD-WAN
12 10 (1.76%) WLAN
13 7 (1.23%) Network Security
14 6 (1.06%) Ethernet
14 6 (1.06%) IP Telephony
14 6 (1.06%) SAN
15 5 (0.88%) Cisco IOS
16 4 (0.71%) Asterisk PBX
16 4 (0.71%) VPLS
Database & Business Intelligence
1 14 (2.47%) SQL Server
2 11 (1.94%) PostgreSQL
3 8 (1.41%) Power BI
4 3 (0.53%) MySQL
5 1 (0.18%) Relational Database
Development Applications
1 6 (1.06%) JIRA
2 4 (0.71%) GitLab
General
1 190 (33.51%) Social Skills
2 60 (10.58%) Organisational Skills
3 47 (8.29%) Manufacturing
4 24 (4.23%) Retail
5 20 (3.53%) Analytical Skills
6 19 (3.35%) Advertising
7 16 (2.82%) Law
8 15 (2.65%) Finance
9 13 (2.29%) Documentation Skills
10 12 (2.12%) Aerospace
11 11 (1.94%) Inclusion and Diversity
12 9 (1.59%) Automotive
13 8 (1.41%) Multimedia
14 7 (1.23%) Marketing
15 5 (0.88%) Agriculture
15 5 (0.88%) Electronics
15 5 (0.88%) Social Housing
15 5 (0.88%) Telecoms
16 4 (0.71%) Public Sector
17 1 (0.18%) Police
Libraries, Frameworks & Software Standards
1 4 (0.71%) OpenTelemetry
2 2 (0.35%) HTML
2 2 (0.35%) JSON
3 1 (0.18%) Software Packaging
Miscellaneous
1 109 (19.22%) Driving Licence
2 35 (6.17%) Onboarding
3 27 (4.76%) Self-Motivation
4 12 (2.12%) CCTV
5 11 (1.94%) Renewable Energy
6 10 (1.76%) Management Information System
7 6 (1.06%) Analytical Mindset
8 5 (0.88%) Data Centre
8 5 (0.88%) Security Posture
9 4 (0.71%) iPad
9 4 (0.71%) iPhone
9 4 (0.71%) PKI
10 3 (0.53%) FMCG
10 3 (0.53%) Hybrid Cloud
10 3 (0.53%) Replication
11 2 (0.35%) EPoS
11 2 (0.35%) Mobile App
11 2 (0.35%) Social Media
11 2 (0.35%) Video Conferencing
12 1 (0.18%) Enterprise Software
Operating Systems
1 247 (43.56%) Windows
2 120 (21.16%) Windows Server
3 63 (11.11%) Windows 10
4 19 (3.35%) Android
5 16 (2.82%) Mac OS
6 12 (2.12%) Windows Server 2019
7 11 (1.94%) Apple iOS
7 11 (1.94%) Linux
8 10 (1.76%) Windows Server 2016
9 7 (1.23%) Windows 7
9 7 (1.23%) Windows 8
10 4 (0.71%) Windows Server 2012
11 2 (0.35%) Mac OS X
11 2 (0.35%) Unix
12 1 (0.18%) Red Hat Enterprise Linux
12 1 (0.18%) Solaris
Processes & Methodologies
1 176 (31.04%) Problem-Solving
2 130 (22.93%) Customer Service
3 71 (12.52%) ITIL
4 57 (10.05%) Continuous Improvement
5 44 (7.76%) Cybersecurity
6 39 (6.88%) Process Improvement
7 35 (6.17%) Mentoring
7 35 (6.17%) Remote Monitoring and Management
8 33 (5.82%) Service Delivery
9 28 (4.94%) Mobile Device Management
10 26 (4.59%) ERP
10 26 (4.59%) Infrastructure Engineering
11 24 (4.23%) Disaster Recovery
12 22 (3.88%) ITSM
12 22 (3.88%) Time Management
13 20 (3.53%) Service Management
14 19 (3.35%) Asset Management
14 19 (3.35%) Incident Management
15 14 (2.47%) Proactive Maintenance
15 14 (2.47%) Project Delivery
Programming Languages
1 23 (4.06%) PowerShell
2 6 (1.06%) SQL
3 1 (0.18%) Bash
3 1 (0.18%) Python
3 1 (0.18%) VBScript
Qualifications
1 41 (7.23%) Degree
2 29 (5.11%) Security Cleared
3 23 (4.06%) A+ Certification
4 22 (3.88%) Network+ Certification
5 19 (3.35%) Microsoft Certification
5 19 (3.35%) SC Cleared
6 9 (1.59%) DV Cleared
7 8 (1.41%) Azure Certification
7 8 (1.41%) ITIL Foundation Certificate
8 7 (1.23%) CCNA
8 7 (1.23%) Cisco Certification
9 5 (0.88%) DBS Check
10 4 (0.71%) HNC
11 3 (0.53%) ITIL Certification
11 3 (0.53%) Microsoft Certified Professional
12 2 (0.35%) BPSS Clearance
12 2 (0.35%) Computer Science Degree
13 1 (0.18%) ACSP
13 1 (0.18%) CompTIA Security+
Quality Assurance & Compliance
1 25 (4.41%) Cyber Essentials
2 8 (1.41%) SLA
3 7 (1.23%) Cyber Essentials PLUS
4 4 (0.71%) ISO/IEC 27001
5 3 (0.53%) GDPR
5 3 (0.53%) QA
6 1 (0.18%) ISO 22301
System Software
1 192 (33.86%) Active Directory
2 32 (5.64%) Hyper-V
3 28 (4.94%) VMware Infrastructure
4 7 (1.23%) VMware Workstation
5 4 (0.71%) VMware ESXi
5 4 (0.71%) VMware NSX
5 4 (0.71%) vSphere
6 2 (0.35%) Terminal Services
7 1 (0.18%) BitLocker
7 1 (0.18%) Docker
Systems Management
1 69 (12.17%) Microsoft Intune
2 22 (3.88%) SCCM
3 17 (3.00%) Autotask
4 7 (1.23%) Active Directory Federation Services
5 6 (1.06%) WSUS
6 5 (0.88%) Ansible
7 4 (0.71%) FortiGate
8 2 (0.35%) Jamf Pro
9 1 (0.18%) Podman
9 1 (0.18%) Single Sign-On
Vendors
1 292 (51.50%) Microsoft
2 56 (9.88%) VMware
3 22 (3.88%) Citrix
4 21 (3.70%) Apple
5 19 (3.35%) Cisco
6 16 (2.82%) Meraki
7 10 (1.76%) Google
8 9 (1.59%) Fortinet
9 8 (1.41%) Fujitsu
9 8 (1.41%) Veeam
9 8 (1.41%) Virgin Media
10 7 (1.23%) ESET
11 6 (1.06%) Draytek
11 6 (1.06%) HubSpot
11 6 (1.06%) Sage
11 6 (1.06%) ServiceNow
12 5 (0.88%) Ubiquiti
13 4 (0.71%) HP
13 4 (0.71%) Sophos
13 4 (0.71%) Splunk