IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,500 per year, according to job vacancies posted during the 6 months leading to 11 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 48 76 88
Rank change year-on-year +28 +12 +59
Permanent jobs requiring an IT Support 379 273 259
As % of all permanent jobs in the North of England 3.57% 2.99% 3.03%
As % of the Job Titles category 4.03% 3.18% 3.17%
Number of salaries quoted 342 105 230
10th Percentile £24,543 £24,000 £21,750
25th Percentile £26,500 £26,375 £25,250
Median annual salary (50th Percentile) £30,500 £30,500 £30,000
Median % change year-on-year - +1.67% +13.21%
75th Percentile £35,000 £36,500 £35,000
90th Percentile £43,750 £43,750 £40,250
England median annual salary £31,000 £32,500 £31,500
% change year-on-year -4.62% +3.17% +5.00%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,411 8,578 8,182
% of permanent jobs with a recognized job title 88.53% 94.04% 95.77%
Number of salaries quoted 5,463 4,051 6,526
10th Percentile £28,000 £31,250 £28,500
25th Percentile £32,500 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,055 £50,000
Median % change year-on-year -0.11% +0.11% -4.76%
75th Percentile £66,742 £67,500 £66,944
90th Percentile £82,192 £80,000 £80,780
England median annual salary £55,000 £60,000 £58,000
% change year-on-year -8.33% +3.45% -5.69%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 11 January 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +77 190 £29,000 -7.20% 40
Yorkshire -1 173 £31,750 +5.83% 30
North East +5 16 £31,000 -8.15% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 11 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 219 (57.78%) Windows
2 188 (49.60%) Microsoft
3 183 (48.28%) Microsoft 365
4 125 (32.98%) Active Directory
5 121 (31.93%) Problem-Solving
6 105 (27.70%) Customer Service
7 91 (24.01%) Windows Server
8 88 (23.22%) ITIL
9 78 (20.58%) Azure
10 60 (15.83%) Firewall
10 60 (15.83%) Windows 10
11 56 (14.78%) Microsoft Exchange
12 51 (13.46%) VMware
13 47 (12.40%) Microsoft Office
14 45 (11.87%) VPN
15 43 (11.35%) DNS
15 43 (11.35%) Hyper-V
16 42 (11.08%) Continuous Improvement
17 41 (10.82%) Entra ID
18 40 (10.55%) Microsoft Intune
18 40 (10.55%) SharePoint
19 39 (10.29%) DHCP
20 38 (10.03%) VMware Infrastructure
21 33 (8.71%) ITSM
22 32 (8.44%) VLAN
23 31 (8.18%) Android
24 29 (7.65%) Cybersecurity
24 29 (7.65%) Mentoring
24 29 (7.65%) TCP/IP
24 29 (7.65%) WAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 56 (14.78%) Microsoft Exchange
2 40 (10.55%) SharePoint
3 6 (1.58%) WordPress
4 1 (0.26%) CMS
4 1 (0.26%) IIS
4 1 (0.26%) Tomcat
Applications
1 47 (12.40%) Microsoft Office
2 11 (2.90%) Microsoft Excel
3 5 (1.32%) Microsoft PowerPoint
4 2 (0.53%) Acrobat
5 1 (0.26%) AutoCAD
5 1 (0.26%) MS Visio
Cloud Services
1 183 (48.28%) Microsoft 365
2 78 (20.58%) Azure
3 41 (10.82%) Entra ID
4 11 (2.90%) OneDrive
5 9 (2.37%) Google Workspace
5 9 (2.37%) SaaS
6 6 (1.58%) AWS
6 6 (1.58%) Power Platform
7 5 (1.32%) Cloud Computing
7 5 (1.32%) Dynamics 365
7 5 (1.32%) Power Automate
8 4 (1.06%) Azure Sentinel
9 2 (0.53%) Viva Engage
Communications & Networking
1 60 (15.83%) Firewall
2 45 (11.87%) VPN
3 43 (11.35%) DNS
4 39 (10.29%) DHCP
5 32 (8.44%) VLAN
6 29 (7.65%) TCP/IP
6 29 (7.65%) WAN
7 27 (7.12%) LAN
7 27 (7.12%) Wi-Fi
8 13 (3.43%) Wireless
9 11 (2.90%) SAN
10 10 (2.64%) Network Security
11 6 (1.58%) Remote Desktop
11 6 (1.58%) VoIP
12 5 (1.32%) Cisco IOS
12 5 (1.32%) Ethernet
13 4 (1.06%) WLAN
14 3 (0.79%) SD-WAN
15 2 (0.53%) Unified Communications
16 1 (0.26%) NAS
Database & Business Intelligence
1 8 (2.11%) SQL Server
2 6 (1.58%) Power BI
3 2 (0.53%) MySQL
3 2 (0.53%) PostgreSQL
General
1 178 (46.97%) Social Skills
2 48 (12.66%) Manufacturing
3 43 (11.35%) Organisational Skills
4 21 (5.54%) Analytical Skills
5 17 (4.49%) Pharmaceutical
6 15 (3.96%) Law
7 14 (3.69%) Legal
8 13 (3.43%) Finance
9 10 (2.64%) Aerospace
9 10 (2.64%) Retail
10 8 (2.11%) Inclusion and Diversity
10 8 (2.11%) Public Sector
11 7 (1.85%) Documentation Skills
12 5 (1.32%) Advertising
12 5 (1.32%) German Language
12 5 (1.32%) Marketing
13 3 (0.79%) Automotive
14 2 (0.53%) Electronics
14 2 (0.53%) Police
14 2 (0.53%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.58%) HTML
2 1 (0.26%) CSS
2 1 (0.26%) JSON
2 1 (0.26%) XML
Miscellaneous
1 64 (16.89%) Driving Licence
2 30 (7.92%) Onboarding
3 17 (4.49%) Self-Motivation
4 12 (3.17%) Management Information System
5 11 (2.90%) Data Centre
6 8 (2.11%) EPoS
6 8 (2.11%) NHS
7 7 (1.85%) Renewable Energy
7 7 (1.85%) Replication
7 7 (1.85%) Video Conferencing
8 6 (1.58%) Client/Server
9 5 (1.32%) Analytical Mindset
9 5 (1.32%) LIMS
9 5 (1.32%) Mobile App
9 5 (1.32%) SCADA
10 4 (1.06%) Life Science
11 3 (0.79%) Enterprise Storage
11 3 (0.79%) FMCG
11 3 (0.79%) iPad
11 3 (0.79%) iPhone
Operating Systems
1 219 (57.78%) Windows
2 91 (24.01%) Windows Server
3 60 (15.83%) Windows 10
4 31 (8.18%) Android
5 16 (4.22%) Apple iOS
5 16 (4.22%) Mac OS
6 10 (2.64%) Linux
7 6 (1.58%) Mac OS X
8 5 (1.32%) Unix
8 5 (1.32%) Windows Server 2016
9 4 (1.06%) Windows 7
9 4 (1.06%) Windows 8
10 2 (0.53%) Windows Server 2019
11 1 (0.26%) Red Hat Enterprise Linux
11 1 (0.26%) Solaris
11 1 (0.26%) Windows Server 2012
Processes & Methodologies
1 121 (31.93%) Problem-Solving
2 105 (27.70%) Customer Service
3 88 (23.22%) ITIL
4 42 (11.08%) Continuous Improvement
5 33 (8.71%) ITSM
6 29 (7.65%) Cybersecurity
6 29 (7.65%) Mentoring
7 26 (6.86%) Service Delivery
8 24 (6.33%) Service Management
9 22 (5.80%) User Experience
10 21 (5.54%) Process Improvement
11 19 (5.01%) Asset Management
11 19 (5.01%) Project Delivery
12 17 (4.49%) Disaster Recovery
13 16 (4.22%) IT Asset Management
14 14 (3.69%) Mobile Device Management
14 14 (3.69%) Remote Monitoring and Management
15 12 (3.17%) ERP
16 10 (2.64%) Data Security
16 10 (2.64%) Strategic Planning
Programming Languages
1 14 (3.69%) SQL
2 7 (1.85%) PL/SQL
2 7 (1.85%) PowerShell
2 7 (1.85%) VBScript
3 4 (1.06%) VBA
4 1 (0.26%) Bash
4 1 (0.26%) Java
4 1 (0.26%) Python
Qualifications
1 19 (5.01%) Degree
2 18 (4.75%) A+ Certification
3 15 (3.96%) Microsoft Certification
4 13 (3.43%) ITIL Foundation Certificate
5 12 (3.17%) DBS Check
6 11 (2.90%) ITIL Certification
7 10 (2.64%) MCP
7 10 (2.64%) Network+ Certification
7 10 (2.64%) Security Cleared
8 8 (2.11%) SC Cleared
9 6 (1.58%) CCNA
9 6 (1.58%) Cisco Certification
10 5 (1.32%) MCSA
11 3 (0.79%) BPSS Clearance
Quality Assurance & Compliance
1 19 (5.01%) SLA
2 15 (3.96%) Cyber Essentials
3 5 (1.32%) 21 CFR Part 11
3 5 (1.32%) Cyber Essentials PLUS
3 5 (1.32%) GDPR
3 5 (1.32%) GxP
4 4 (1.06%) QA
5 3 (0.79%) ISO/IEC 27001
System Software
1 125 (32.98%) Active Directory
2 43 (11.35%) Hyper-V
3 38 (10.03%) VMware Infrastructure
4 4 (1.06%) VMware Workstation
5 3 (0.79%) Firmware
6 2 (0.53%) Virtual Desktop
6 2 (0.53%) vSphere
6 2 (0.53%) XenDesktop
7 1 (0.26%) Docker
Systems Management
1 40 (10.55%) Microsoft Intune
2 10 (2.64%) SCCM
3 4 (1.06%) Autotask
4 1 (0.26%) Active Directory Federation Services
4 1 (0.26%) Ansible
4 1 (0.26%) Podman
4 1 (0.26%) RSA Archer
Vendors
1 188 (49.60%) Microsoft
2 51 (13.46%) VMware
3 15 (3.96%) Veeam
4 14 (3.69%) Apple
4 14 (3.69%) Citrix
5 12 (3.17%) Cisco
6 9 (2.37%) Adobe
6 9 (2.37%) Google
7 6 (1.58%) Facebook
7 6 (1.58%) Salesforce
8 5 (1.32%) Dell
8 5 (1.32%) Zoho
9 4 (1.06%) ESET
9 4 (1.06%) HP
10 3 (0.79%) Sage
10 3 (0.79%) ServiceNow
10 3 (0.79%) SonicWALL
10 3 (0.79%) Sophos
10 3 (0.79%) Supermicro
11 2 (0.53%) Fortinet