IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 22 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
22 Aug 2026
Same period 2025 Same period 2024
Rank 57 73 65
Rank change year-on-year +16 -8 +116
Permanent jobs requiring an IT Support 553 392 446
As % of all permanent jobs in the North of England 2.46% 4.10% 2.94%
As % of the Job Titles category 2.60% 4.65% 3.09%
Number of salaries quoted 488 367 367
10th Percentile £25,500 £22,425 £14,000
25th Percentile £27,250 £24,500 £21,250
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -8.33%
75th Percentile £35,000 £34,750 £33,750
90th Percentile £40,000 £41,000 £40,000
England median annual salary £32,000 £31,500 £29,500
% change year-on-year +1.59% +6.78% -9.23%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 21,249 8,433 14,425
% of permanent jobs with a recognized job title 94.40% 88.19% 95.07%
Number of salaries quoted 15,513 4,577 9,669
10th Percentile £30,000 £26,000 £29,000
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -9.09%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £77,500
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 22 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 22 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +56 270 £30,500 +7.02% 32
Yorkshire -5 233 £29,500 -4.07% 36
North East -27 50 £29,500 -4.84% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 22 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 294 (53.16%) Microsoft
1 294 (53.16%) Microsoft 365
2 260 (47.02%) Windows
3 212 (38.34%) Active Directory
4 165 (29.84%) Problem-Solving
5 155 (28.03%) Customer Service
6 131 (23.69%) Windows Server
7 116 (20.98%) Azure
8 98 (17.72%) DNS
9 92 (16.64%) DHCP
9 92 (16.64%) SharePoint
10 79 (14.29%) Microsoft Exchange
11 75 (13.56%) Cybersecurity
12 71 (12.84%) Microsoft Intune
13 70 (12.66%) Firewall
14 69 (12.48%) Continuous Improvement
15 65 (11.75%) Entra ID
16 62 (11.21%) Windows 10
17 55 (9.95%) Wi-Fi
18 54 (9.76%) TCP/IP
19 52 (9.40%) ITIL
20 50 (9.04%) VPN
21 49 (8.86%) VoIP
22 48 (8.68%) ITSM
23 46 (8.32%) Cisco
23 46 (8.32%) Disaster Recovery
24 45 (8.14%) Degree
25 44 (7.96%) Hyper-V
26 43 (7.78%) VLAN
27 41 (7.41%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (16.64%) SharePoint
2 79 (14.29%) Microsoft Exchange
3 3 (0.54%) Apache
3 3 (0.54%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 21 (3.80%) Microsoft Office
2 10 (1.81%) Microsoft Excel
3 3 (0.54%) Microsoft PowerPoint
3 3 (0.54%) Spreadsheet
4 2 (0.36%) MS Visio
5 1 (0.18%) Revit
Business Applications
1 3 (0.54%) NetSuite
1 3 (0.54%) SystmOne
2 1 (0.18%) Dynamics CRM
Cloud Services
1 294 (53.16%) Microsoft 365
2 116 (20.98%) Azure
3 65 (11.75%) Entra ID
4 39 (7.05%) OneDrive
5 16 (2.89%) Power Platform
6 13 (2.35%) AWS
7 9 (1.63%) Viva Engage
8 6 (1.08%) Google Workspace
8 6 (1.08%) IaaS
8 6 (1.08%) SaaS
9 5 (0.90%) Cloud Computing
9 5 (0.90%) Microsoft Copilot
9 5 (0.90%) PaaS
10 4 (0.72%) Mimecast
11 1 (0.18%) Adobe Creative Cloud
11 1 (0.18%) ChatGPT
11 1 (0.18%) Power Automate
Communications & Networking
1 98 (17.72%) DNS
2 92 (16.64%) DHCP
3 70 (12.66%) Firewall
4 55 (9.95%) Wi-Fi
5 54 (9.76%) TCP/IP
6 50 (9.04%) VPN
7 49 (8.86%) VoIP
8 43 (7.78%) VLAN
9 41 (7.41%) LAN
10 38 (6.87%) Wireless
11 28 (5.06%) WAN
12 14 (2.53%) Cisco IOS
13 13 (2.35%) WLAN
14 12 (2.17%) Remote Desktop
14 12 (2.17%) Structured Cabling
15 9 (1.63%) Network Security
16 5 (0.90%) IP Telephony
17 4 (0.72%) SAN
18 3 (0.54%) Internet
18 3 (0.54%) Unified Communications
Database & Business Intelligence
1 11 (1.99%) Power BI
2 10 (1.81%) SQL Server
3 7 (1.27%) PostgreSQL
4 3 (0.54%) Amazon RDS
4 3 (0.54%) MySQL
5 1 (0.18%) Relational Database
Development Applications
1 7 (1.27%) JIRA
General
1 152 (27.49%) Social Skills
2 53 (9.58%) Manufacturing
3 39 (7.05%) Organisational Skills
4 28 (5.06%) Analytical Skills
5 21 (3.80%) Advertising
6 18 (3.25%) Retail
7 14 (2.53%) Automotive
8 13 (2.35%) Law
9 12 (2.17%) Inclusion and Diversity
10 9 (1.63%) Aerospace
11 7 (1.27%) Finance
12 6 (1.08%) Marketing
13 5 (0.90%) Documentation Skills
13 5 (0.90%) Legal
14 4 (0.72%) Public Sector
14 4 (0.72%) Telecoms
15 2 (0.36%) Local Government
16 1 (0.18%) Games
16 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.72%) HTML
1 4 (0.72%) JSON
Miscellaneous
1 90 (16.27%) Driving Licence
2 43 (7.78%) Onboarding
3 31 (5.61%) Self-Motivation
4 21 (3.80%) CCTV
5 11 (1.99%) Enterprise Software
6 9 (1.63%) iPad
6 9 (1.63%) iPhone
7 8 (1.45%) Operational Technology
8 6 (1.08%) Management Information System
8 6 (1.08%) Manufacturing Execution System
9 5 (0.90%) Virtual Team
10 4 (0.72%) Housing Association
10 4 (0.72%) Security Posture
10 4 (0.72%) Video Conferencing
11 3 (0.54%) CMDB
11 3 (0.54%) FMCG
11 3 (0.54%) Microsoft Licensing
12 2 (0.36%) Data Centre
12 2 (0.36%) Hybrid Cloud
12 2 (0.36%) Social Media
Operating Systems
1 260 (47.02%) Windows
2 131 (23.69%) Windows Server
3 62 (11.21%) Windows 10
4 23 (4.16%) Mac OS
5 19 (3.44%) Windows Server 2019
6 11 (1.99%) Windows Server 2016
7 10 (1.81%) Linux
8 9 (1.63%) Android
9 7 (1.27%) Apple iOS
10 3 (0.54%) Ubuntu
11 2 (0.36%) Mac OS X
11 2 (0.36%) Unix
12 1 (0.18%) Windows 7
12 1 (0.18%) Windows 8
Processes & Methodologies
1 165 (29.84%) Problem-Solving
2 155 (28.03%) Customer Service
3 75 (13.56%) Cybersecurity
4 69 (12.48%) Continuous Improvement
5 52 (9.40%) ITIL
6 48 (8.68%) ITSM
7 46 (8.32%) Disaster Recovery
8 40 (7.23%) Service Delivery
9 39 (7.05%) ERP
10 33 (5.97%) Infrastructure Engineering
10 33 (5.97%) Service Management
11 25 (4.52%) Remote Monitoring and Management
12 24 (4.34%) Asset Management
13 23 (4.16%) Business Continuity
14 22 (3.98%) Mobile Device Management
15 21 (3.80%) Mentoring
16 19 (3.44%) User Experience
17 17 (3.07%) Incident Management
18 16 (2.89%) Patch Management
19 15 (2.71%) Stakeholder Management
Programming Languages
1 25 (4.52%) PowerShell
2 6 (1.08%) SQL
3 4 (0.72%) VBScript
Qualifications
1 45 (8.14%) Degree
2 38 (6.87%) Microsoft Certification
3 12 (2.17%) A+ Certification
3 12 (2.17%) Network+ Certification
4 11 (1.99%) ITIL Foundation Certificate
5 8 (1.45%) Microsoft Certified Professional
6 6 (1.08%) DBS Check
7 5 (0.90%) Azure Certification
7 5 (0.90%) CCNA
7 5 (0.90%) Cisco Certification
8 4 (0.72%) SC Cleared
8 4 (0.72%) Security Cleared
9 2 (0.36%) Computer Science Degree
10 1 (0.18%) AWS Certified Cloud Practitioner
10 1 (0.18%) BPSS Clearance
10 1 (0.18%) CCA
10 1 (0.18%) HND
10 1 (0.18%) ITIL Certification
Quality Assurance & Compliance
1 30 (5.42%) Cyber Essentials
2 13 (2.35%) SLA
3 10 (1.81%) Cyber Essentials PLUS
4 8 (1.45%) QA
5 6 (1.08%) ISO/IEC 27001
6 5 (0.90%) GDPR
7 3 (0.54%) PMO
System Software
1 212 (38.34%) Active Directory
2 44 (7.96%) Hyper-V
3 28 (5.06%) VMware Infrastructure
4 7 (1.27%) Firmware
5 4 (0.72%) BitLocker
6 3 (0.54%) VMware ESXi
7 2 (0.36%) Terminal Services
8 1 (0.18%) VMware Workstation
Systems Management
1 71 (12.84%) Microsoft Intune
2 12 (2.17%) SCCM
3 9 (1.63%) FortiGate
4 6 (1.08%) Autotask
4 6 (1.08%) Jamf Pro
5 5 (0.90%) WSUS
Vendors
1 294 (53.16%) Microsoft
2 46 (8.32%) Cisco
3 41 (7.41%) VMware
4 27 (4.88%) Meraki
5 22 (3.98%) SonicWALL
6 12 (2.17%) Apple
6 12 (2.17%) HP
7 11 (1.99%) ServiceNow
8 10 (1.81%) CheckPoint
8 10 (1.81%) Freshdesk
8 10 (1.81%) Veeam
9 9 (1.63%) Draytek
9 9 (1.63%) ProCurve
9 9 (1.63%) Sophos
10 8 (1.45%) Palo Alto
11 7 (1.27%) Google
12 5 (0.90%) Atlassian
12 5 (0.90%) iManage
12 5 (0.90%) Okta
13 4 (0.72%) HubSpot