IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 24 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Jul 2026
Same period 2025 Same period 2024
Rank 54 83 60
Rank change year-on-year +29 -23 +92
Permanent jobs requiring an IT Support 586 369 538
As % of all permanent jobs in the North of England 2.78% 3.90% 3.29%
As % of the Job Titles category 2.93% 4.41% 3.46%
Number of salaries quoted 511 344 467
10th Percentile £25,500 £21,250 £16,000
25th Percentile £27,188 £24,500 £22,500
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -3.51%
75th Percentile £35,375 £35,000 £33,750
90th Percentile £42,500 £42,125 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,990 8,359 15,562
% of permanent jobs with a recognized job title 94.82% 88.44% 95.15%
Number of salaries quoted 14,545 4,506 11,426
10th Percentile £30,000 £26,000 £27,500
25th Percentile £40,000 £32,500 £36,625
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -7.83%
75th Percentile £70,000 £66,250 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 24 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 24 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +60 286 £30,500 +7.02% 28
Yorkshire -1 256 £30,000 - 28
North East -28 44 £28,500 -8.06% 5
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 24 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 321 (54.78%) Microsoft
2 305 (52.05%) Microsoft 365
3 272 (46.42%) Windows
4 217 (37.03%) Active Directory
5 176 (30.03%) Problem-Solving
6 165 (28.16%) Customer Service
7 136 (23.21%) Windows Server
8 126 (21.50%) Azure
9 101 (17.24%) DNS
10 95 (16.21%) DHCP
11 88 (15.02%) SharePoint
12 78 (13.31%) Microsoft Exchange
13 77 (13.14%) Firewall
14 75 (12.80%) Microsoft Intune
14 75 (12.80%) Windows 10
15 70 (11.95%) Cybersecurity
16 69 (11.77%) Continuous Improvement
17 64 (10.92%) ITIL
18 61 (10.41%) Entra ID
19 55 (9.39%) TCP/IP
20 51 (8.70%) VMware
21 48 (8.19%) Degree
22 45 (7.68%) Cisco
22 45 (7.68%) Disaster Recovery
22 45 (7.68%) ERP
23 43 (7.34%) Microsoft Office
23 43 (7.34%) VoIP
24 41 (7.00%) Service Delivery
25 38 (6.48%) LAN
26 36 (6.14%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 88 (15.02%) SharePoint
2 78 (13.31%) Microsoft Exchange
3 3 (0.51%) Apache
3 3 (0.51%) IIS
Applications
1 43 (7.34%) Microsoft Office
2 10 (1.71%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
5 1 (0.17%) Revit
Business Applications
1 4 (0.68%) NetSuite
2 1 (0.17%) Dynamics CRM
Cloud Services
1 305 (52.05%) Microsoft 365
2 126 (21.50%) Azure
3 61 (10.41%) Entra ID
4 28 (4.78%) OneDrive
5 14 (2.39%) Power Platform
6 13 (2.22%) AWS
7 11 (1.88%) Google Workspace
8 9 (1.54%) SaaS
9 8 (1.37%) IaaS
9 8 (1.37%) Viva Engage
10 6 (1.02%) Microsoft Copilot
11 5 (0.85%) Cloud Computing
11 5 (0.85%) PaaS
12 4 (0.68%) Mimecast
13 3 (0.51%) Intacct
14 2 (0.34%) Azure Sentinel
15 1 (0.17%) Adobe Creative Cloud
15 1 (0.17%) ChatGPT
15 1 (0.17%) Power Automate
Communications & Networking
1 101 (17.24%) DNS
2 95 (16.21%) DHCP
3 77 (13.14%) Firewall
4 55 (9.39%) TCP/IP
5 43 (7.34%) VoIP
6 38 (6.48%) LAN
7 36 (6.14%) Wi-Fi
8 35 (5.97%) VLAN
8 35 (5.97%) VPN
9 33 (5.63%) Wireless
10 31 (5.29%) WAN
11 13 (2.22%) Cisco IOS
12 12 (2.05%) WLAN
13 9 (1.54%) Network Security
13 9 (1.54%) Remote Desktop
13 9 (1.54%) Structured Cabling
14 8 (1.37%) SD-WAN
15 6 (1.02%) IP Telephony
16 4 (0.68%) SAN
17 2 (0.34%) MPLS
Database & Business Intelligence
1 11 (1.88%) SQL Server
2 9 (1.54%) Power BI
3 8 (1.37%) PostgreSQL
4 3 (0.51%) Amazon RDS
4 3 (0.51%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.19%) JIRA
2 2 (0.34%) GitLab
General
1 179 (30.55%) Social Skills
2 58 (9.90%) Organisational Skills
3 52 (8.87%) Manufacturing
4 23 (3.92%) Analytical Skills
5 20 (3.41%) Advertising
6 19 (3.24%) Retail
7 14 (2.39%) Automotive
7 14 (2.39%) Law
8 13 (2.22%) Inclusion and Diversity
9 8 (1.37%) Aerospace
9 8 (1.37%) Documentation Skills
10 7 (1.19%) Finance
11 5 (0.85%) Agriculture
11 5 (0.85%) Legal
11 5 (0.85%) Telecoms
12 4 (0.68%) Electronics
12 4 (0.68%) Marketing
12 4 (0.68%) Social Housing
13 3 (0.51%) Public Sector
14 2 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.68%) HTML
1 4 (0.68%) JSON
2 2 (0.34%) OpenTelemetry
3 1 (0.17%) Software Packaging
Miscellaneous
1 98 (16.72%) Driving Licence
2 40 (6.83%) Onboarding
3 29 (4.95%) Self-Motivation
4 18 (3.07%) CCTV
5 8 (1.37%) iPad
5 8 (1.37%) iPhone
6 6 (1.02%) Manufacturing Execution System
6 6 (1.02%) Operational Technology
6 6 (1.02%) Renewable Energy
7 5 (0.85%) Security Posture
7 5 (0.85%) Virtual Team
8 4 (0.68%) Enterprise Software
8 4 (0.68%) Housing Association
9 3 (0.51%) CMDB
9 3 (0.51%) FMCG
9 3 (0.51%) Hybrid Cloud
9 3 (0.51%) Management Information System
9 3 (0.51%) Microsoft Licensing
10 2 (0.34%) EPoS
10 2 (0.34%) PKI
Operating Systems
1 272 (46.42%) Windows
2 136 (23.21%) Windows Server
3 75 (12.80%) Windows 10
4 19 (3.24%) Mac OS
5 16 (2.73%) Windows Server 2019
6 11 (1.88%) Android
7 9 (1.54%) Linux
7 9 (1.54%) Windows Server 2016
8 7 (1.19%) Apple iOS
9 6 (1.02%) Windows 7
9 6 (1.02%) Windows 8
10 3 (0.51%) Ubuntu
11 2 (0.34%) Mac OS X
Processes & Methodologies
1 176 (30.03%) Problem-Solving
2 165 (28.16%) Customer Service
3 70 (11.95%) Cybersecurity
4 69 (11.77%) Continuous Improvement
5 64 (10.92%) ITIL
6 45 (7.68%) Disaster Recovery
6 45 (7.68%) ERP
7 41 (7.00%) Service Delivery
8 36 (6.14%) Remote Monitoring and Management
9 34 (5.80%) Infrastructure Engineering
10 33 (5.63%) ITSM
11 30 (5.12%) Mentoring
12 27 (4.61%) Service Management
13 26 (4.44%) Mobile Device Management
14 24 (4.10%) Incident Management
14 24 (4.10%) Process Improvement
15 21 (3.58%) Time Management
16 20 (3.41%) Business Continuity
17 18 (3.07%) Asset Management
18 17 (2.90%) User Experience
Programming Languages
1 25 (4.27%) PowerShell
2 4 (0.68%) VBScript
Qualifications
1 48 (8.19%) Degree
2 29 (4.95%) Microsoft Certification
3 17 (2.90%) A+ Certification
4 14 (2.39%) Security Cleared
5 13 (2.22%) Network+ Certification
6 9 (1.54%) SC Cleared
7 8 (1.37%) Azure Certification
7 8 (1.37%) ITIL Foundation Certificate
7 8 (1.37%) Microsoft Certified Professional
8 7 (1.19%) CCNA
8 7 (1.19%) Cisco Certification
9 6 (1.02%) DBS Check
10 5 (0.85%) DV Cleared
11 4 (0.68%) HNC
12 2 (0.34%) Computer Science Degree
13 1 (0.17%) ACSP
13 1 (0.17%) AWS Certified Cloud Practitioner
13 1 (0.17%) CCA
13 1 (0.17%) CompTIA Security+
13 1 (0.17%) HND
Quality Assurance & Compliance
1 28 (4.78%) Cyber Essentials
2 12 (2.05%) SLA
3 8 (1.37%) Cyber Essentials PLUS
4 5 (0.85%) ISO/IEC 27001
5 3 (0.51%) PMO
5 3 (0.51%) QA
6 2 (0.34%) GDPR
7 1 (0.17%) ISO 22301
System Software
1 217 (37.03%) Active Directory
2 35 (5.97%) Hyper-V
3 34 (5.80%) VMware Infrastructure
4 7 (1.19%) Firmware
5 6 (1.02%) VMware Workstation
6 5 (0.85%) VMware ESXi
7 4 (0.68%) BitLocker
8 2 (0.34%) Terminal Services
8 2 (0.34%) VMware NSX
8 2 (0.34%) vSphere
Systems Management
1 75 (12.80%) Microsoft Intune
2 21 (3.58%) SCCM
3 17 (2.90%) Autotask
4 9 (1.54%) FortiGate
5 7 (1.19%) Jamf Pro
5 7 (1.19%) WSUS
6 2 (0.34%) Active Directory Federation Services
6 2 (0.34%) Ansible
Vendors
1 321 (54.78%) Microsoft
2 51 (8.70%) VMware
3 45 (7.68%) Cisco
4 27 (4.61%) Meraki
5 18 (3.07%) Apple
6 13 (2.22%) SonicWALL
7 11 (1.88%) Google
7 11 (1.88%) HP
8 10 (1.71%) CheckPoint
8 10 (1.71%) Citrix
8 10 (1.71%) Freshdesk
8 10 (1.71%) ServiceNow
9 9 (1.54%) Sophos
10 8 (1.37%) Palo Alto
10 8 (1.37%) ProCurve
10 8 (1.37%) Veeam
11 6 (1.02%) Draytek
11 6 (1.02%) ESET
12 5 (0.85%) Atlassian
12 5 (0.85%) iManage