IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 5 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
5 Jul 2026
Same period 2025 Same period 2024
Rank 47 87 56
Rank change year-on-year +40 -31 +83
Permanent jobs requiring an IT Support 631 352 652
As % of all permanent jobs in the North of England 3.06% 3.86% 3.44%
As % of the Job Titles category 3.23% 4.38% 3.62%
Number of salaries quoted 541 325 577
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,250 £24,500 £22,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £41,150 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,519 8,030 18,029
% of permanent jobs with a recognized job title 94.58% 88.07% 95.14%
Number of salaries quoted 14,218 4,271 13,709
10th Percentile £30,000 £26,010 £27,000
25th Percentile £40,000 £33,500 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -7.41%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £87,694 £82,500 £78,750
England median annual salary £57,500 £56,673 £52,500
% change year-on-year +1.46% +7.95% -12.50%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 5 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 5 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +67 310 £30,000 +1.69% 31
Yorkshire +6 278 £30,000 - 27
North East -23 43 £31,000 -4.62% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 5 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 347 (54.99%) Microsoft
2 318 (50.40%) Microsoft 365
3 280 (44.37%) Windows
4 222 (35.18%) Active Directory
5 196 (31.06%) Problem-Solving
6 168 (26.62%) Customer Service
7 140 (22.19%) Windows Server
8 133 (21.08%) Azure
9 115 (18.23%) DNS
10 109 (17.27%) DHCP
11 90 (14.26%) SharePoint
12 85 (13.47%) Firewall
13 82 (13.00%) Windows 10
14 81 (12.84%) Microsoft Exchange
15 76 (12.04%) Continuous Improvement
16 74 (11.73%) Microsoft Intune
17 71 (11.25%) ITIL
18 69 (10.94%) Cybersecurity
19 62 (9.83%) Entra ID
20 61 (9.67%) VMware
21 59 (9.35%) Microsoft Office
22 54 (8.56%) TCP/IP
23 50 (7.92%) Degree
24 44 (6.97%) Disaster Recovery
24 44 (6.97%) Service Delivery
25 43 (6.81%) VPN
26 42 (6.66%) ERP
26 42 (6.66%) Remote Monitoring and Management
27 41 (6.50%) Cisco
27 41 (6.50%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (14.26%) SharePoint
2 81 (12.84%) Microsoft Exchange
3 2 (0.32%) Apache
3 2 (0.32%) IIS
Applications
1 59 (9.35%) Microsoft Office
2 11 (1.74%) Microsoft Excel
3 3 (0.48%) Microsoft PowerPoint
4 1 (0.16%) AutoCAD
4 1 (0.16%) MS Visio
Business Applications
1 4 (0.63%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 318 (50.40%) Microsoft 365
2 133 (21.08%) Azure
3 62 (9.83%) Entra ID
4 24 (3.80%) OneDrive
5 17 (2.69%) AWS
6 15 (2.38%) Google Workspace
7 14 (2.22%) Power Platform
8 12 (1.90%) SaaS
9 8 (1.27%) IaaS
10 6 (0.95%) Microsoft Copilot
10 6 (0.95%) Viva Engage
11 5 (0.79%) Cloud Computing
11 5 (0.79%) Intacct
11 5 (0.79%) PaaS
12 4 (0.63%) Azure Sentinel
12 4 (0.63%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 115 (18.23%) DNS
2 109 (17.27%) DHCP
3 85 (13.47%) Firewall
4 54 (8.56%) TCP/IP
5 43 (6.81%) VPN
6 41 (6.50%) LAN
6 41 (6.50%) VoIP
7 40 (6.34%) VLAN
8 37 (5.86%) WAN
8 37 (5.86%) Wi-Fi
9 26 (4.12%) Wireless
10 12 (1.90%) Cisco IOS
11 11 (1.74%) Network Security
11 11 (1.74%) SD-WAN
12 10 (1.58%) WLAN
13 9 (1.43%) Structured Cabling
14 7 (1.11%) Remote Desktop
15 6 (0.95%) IP Telephony
16 4 (0.63%) Asterisk PBX
16 4 (0.63%) VPLS
Database & Business Intelligence
1 14 (2.22%) SQL Server
2 10 (1.58%) PostgreSQL
3 9 (1.43%) Power BI
4 4 (0.63%) MySQL
5 3 (0.48%) Amazon RDS
6 1 (0.16%) Relational Database
Development Applications
1 7 (1.11%) JIRA
2 4 (0.63%) GitLab
General
1 209 (33.12%) Social Skills
2 67 (10.62%) Organisational Skills
3 52 (8.24%) Manufacturing
4 25 (3.96%) Analytical Skills
5 23 (3.65%) Retail
6 20 (3.17%) Advertising
7 14 (2.22%) Finance
7 14 (2.22%) Law
8 12 (1.90%) Automotive
8 12 (1.90%) Inclusion and Diversity
9 11 (1.74%) Aerospace
9 11 (1.74%) Documentation Skills
10 8 (1.27%) Multimedia
11 5 (0.79%) Agriculture
11 5 (0.79%) Legal
11 5 (0.79%) Social Housing
11 5 (0.79%) Telecoms
12 4 (0.63%) Electronics
12 4 (0.63%) Marketing
12 4 (0.63%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.63%) HTML
1 4 (0.63%) JSON
1 4 (0.63%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 121 (19.18%) Driving Licence
2 46 (7.29%) Onboarding
3 32 (5.07%) Self-Motivation
4 17 (2.69%) CCTV
5 7 (1.11%) Renewable Energy
6 6 (0.95%) iPad
6 6 (0.95%) iPhone
6 6 (0.95%) Management Information System
6 6 (0.95%) Manufacturing Execution System
6 6 (0.95%) Operational Technology
7 5 (0.79%) Security Posture
7 5 (0.79%) Virtual Team
8 4 (0.63%) Analytical Mindset
8 4 (0.63%) Enterprise Software
8 4 (0.63%) Housing Association
8 4 (0.63%) PKI
9 3 (0.48%) CMDB
9 3 (0.48%) FMCG
9 3 (0.48%) Hybrid Cloud
9 3 (0.48%) Microsoft Licensing
Operating Systems
1 280 (44.37%) Windows
2 140 (22.19%) Windows Server
3 82 (13.00%) Windows 10
4 22 (3.49%) Mac OS
5 21 (3.33%) Windows Server 2019
6 14 (2.22%) Windows Server 2016
7 12 (1.90%) Android
7 12 (1.90%) Linux
8 7 (1.11%) Apple iOS
8 7 (1.11%) Windows 7
8 7 (1.11%) Windows 8
9 4 (0.63%) Windows Server 2012
10 2 (0.32%) Mac OS X
10 2 (0.32%) Ubuntu
Processes & Methodologies
1 196 (31.06%) Problem-Solving
2 168 (26.62%) Customer Service
3 76 (12.04%) Continuous Improvement
4 71 (11.25%) ITIL
5 69 (10.94%) Cybersecurity
6 44 (6.97%) Disaster Recovery
6 44 (6.97%) Service Delivery
7 42 (6.66%) ERP
7 42 (6.66%) Remote Monitoring and Management
8 41 (6.50%) Mentoring
9 32 (5.07%) ITSM
10 31 (4.91%) Infrastructure Engineering
11 30 (4.75%) Process Improvement
12 27 (4.28%) Incident Management
12 27 (4.28%) Service Management
13 26 (4.12%) Mobile Device Management
14 25 (3.96%) Time Management
15 19 (3.01%) Proactive Maintenance
16 17 (2.69%) User Experience
17 16 (2.54%) Business Continuity
Programming Languages
1 29 (4.60%) PowerShell
2 4 (0.63%) VBScript
Qualifications
1 50 (7.92%) Degree
2 30 (4.75%) Microsoft Certification
3 25 (3.96%) A+ Certification
4 23 (3.65%) Security Cleared
5 20 (3.17%) Network+ Certification
6 14 (2.22%) SC Cleared
7 10 (1.58%) Azure Certification
8 9 (1.43%) CCNA
8 9 (1.43%) Cisco Certification
8 9 (1.43%) DV Cleared
9 8 (1.27%) ITIL Foundation Certificate
9 8 (1.27%) Microsoft Certified Professional
10 6 (0.95%) DBS Check
11 4 (0.63%) HNC
12 2 (0.32%) Computer Science Degree
13 1 (0.16%) ACSP
13 1 (0.16%) AWS Certified Cloud Practitioner
13 1 (0.16%) CCA
13 1 (0.16%) CompTIA Security+
13 1 (0.16%) HND
Quality Assurance & Compliance
1 32 (5.07%) Cyber Essentials
2 13 (2.06%) SLA
3 8 (1.27%) Cyber Essentials PLUS
4 7 (1.11%) ISO/IEC 27001
5 4 (0.63%) GDPR
6 3 (0.48%) QA
7 2 (0.32%) PMO
8 1 (0.16%) ISO 22301
System Software
1 222 (35.18%) Active Directory
2 39 (6.18%) VMware Infrastructure
3 34 (5.39%) Hyper-V
4 7 (1.11%) Firmware
4 7 (1.11%) VMware Workstation
5 6 (0.95%) VMware ESXi
6 4 (0.63%) BitLocker
6 4 (0.63%) VMware NSX
6 4 (0.63%) vSphere
7 2 (0.32%) Terminal Services
Systems Management
1 74 (11.73%) Microsoft Intune
2 24 (3.80%) SCCM
3 19 (3.01%) Autotask
4 9 (1.43%) FortiGate
5 8 (1.27%) WSUS
6 7 (1.11%) Active Directory Federation Services
6 7 (1.11%) Jamf Pro
7 4 (0.63%) Ansible
8 1 (0.16%) Single Sign-On
Vendors
1 347 (54.99%) Microsoft
2 61 (9.67%) VMware
3 41 (6.50%) Cisco
4 26 (4.12%) Meraki
5 18 (2.85%) Apple
6 15 (2.38%) Citrix
6 15 (2.38%) Google
7 11 (1.74%) ServiceNow
7 11 (1.74%) SonicWALL
8 10 (1.58%) Freshdesk
9 9 (1.43%) CheckPoint
9 9 (1.43%) Sophos
10 8 (1.27%) Fortinet
10 8 (1.27%) Fujitsu
10 8 (1.27%) HP
10 8 (1.27%) Veeam
10 8 (1.27%) Virgin Media
11 7 (1.11%) ESET
11 7 (1.11%) Palo Alto
12 6 (0.95%) HubSpot