IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 29 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Sep 2026
Same period 2025 Same period 2024
Rank 60 85 67
Rank change year-on-year +25 -18 +79
Permanent jobs requiring an IT Support 543 335 372
As % of all permanent jobs in the North of England 2.26% 3.54% 2.73%
As % of the Job Titles category 2.42% 4.06% 2.87%
Number of salaries quoted 471 317 273
10th Percentile £25,500 £22,500 £14,000
25th Percentile £27,250 £25,000 £18,000
Median annual salary (50th Percentile) £30,000 £31,000 £27,500
Median % change year-on-year -3.23% +12.73% -8.33%
75th Percentile £35,000 £35,000 £35,000
90th Percentile £40,000 £41,600 £40,000
England median annual salary £32,375 £31,500 £30,000
% change year-on-year +2.78% +5.00% -7.69%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 22,401 8,261 12,951
% of permanent jobs with a recognized job title 93.05% 87.29% 94.90%
Number of salaries quoted 16,323 4,277 7,331
10th Percentile £30,000 £26,000 £30,000
25th Percentile £40,000 £32,250 £39,000
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -7.62%
75th Percentile £72,500 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 29 September 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 29 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +46 260 £31,500 +14.55% 31
Yorkshire +2 226 £29,250 -8.59% 18
North East -32 57 £29,500 -6.35% 10
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 29 September 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 303 (55.80%) Microsoft
2 291 (53.59%) Microsoft 365
3 267 (49.17%) Windows
4 215 (39.59%) Active Directory
5 184 (33.89%) Problem-Solving
6 169 (31.12%) Customer Service
7 131 (24.13%) Windows Server
8 115 (21.18%) Azure
9 93 (17.13%) DNS
9 93 (17.13%) SharePoint
10 88 (16.21%) DHCP
11 87 (16.02%) Microsoft Exchange
12 79 (14.55%) Entra ID
13 77 (14.18%) Cybersecurity
14 75 (13.81%) Firewall
15 73 (13.44%) Continuous Improvement
16 72 (13.26%) Microsoft Intune
17 61 (11.23%) Wi-Fi
18 60 (11.05%) VPN
19 59 (10.87%) ITIL
19 59 (10.87%) ITSM
20 57 (10.50%) TCP/IP
21 52 (9.58%) Windows 10
22 49 (9.02%) VoIP
23 47 (8.66%) Hyper-V
23 47 (8.66%) VLAN
24 46 (8.47%) Degree
25 45 (8.29%) VMware
26 44 (8.10%) OneDrive
27 41 (7.55%) Cisco

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (17.13%) SharePoint
2 87 (16.02%) Microsoft Exchange
3 6 (1.10%) Apache
3 6 (1.10%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 19 (3.50%) Microsoft Office
2 8 (1.47%) Microsoft Excel
3 3 (0.55%) Spreadsheet
4 2 (0.37%) Microsoft PowerPoint
4 2 (0.37%) MS Visio
5 1 (0.18%) Revit
Business Applications
1 3 (0.55%) NetSuite
1 3 (0.55%) SystmOne
Cloud Services
1 291 (53.59%) Microsoft 365
2 115 (21.18%) Azure
3 79 (14.55%) Entra ID
4 44 (8.10%) OneDrive
5 13 (2.39%) AWS
6 12 (2.21%) Power Platform
7 9 (1.66%) Viva Engage
8 5 (0.92%) Google Workspace
9 4 (0.74%) Microsoft Copilot
9 4 (0.74%) Mimecast
10 3 (0.55%) NetDocuments
11 2 (0.37%) IaaS
11 2 (0.37%) SaaS
12 1 (0.18%) Adobe Creative Cloud
12 1 (0.18%) ChatGPT
12 1 (0.18%) Cloud Computing
12 1 (0.18%) PaaS
12 1 (0.18%) Power Automate
Communications & Networking
1 93 (17.13%) DNS
2 88 (16.21%) DHCP
3 75 (13.81%) Firewall
4 61 (11.23%) Wi-Fi
5 60 (11.05%) VPN
6 57 (10.50%) TCP/IP
7 49 (9.02%) VoIP
8 47 (8.66%) VLAN
9 41 (7.55%) Wireless
10 39 (7.18%) LAN
11 25 (4.60%) WAN
12 16 (2.95%) Remote Desktop
13 14 (2.58%) Cisco IOS
14 13 (2.39%) WLAN
15 11 (2.03%) Structured Cabling
16 5 (0.92%) Network Security
17 4 (0.74%) Internet
17 4 (0.74%) SAN
17 4 (0.74%) Unified Communications
18 2 (0.37%) SSL
Database & Business Intelligence
1 11 (2.03%) SQL Server
2 7 (1.29%) Power BI
3 6 (1.10%) MySQL
4 3 (0.55%) Amazon RDS
4 3 (0.55%) PostgreSQL
5 1 (0.18%) Relational Database
Development Applications
1 1 (0.18%) JIRA
General
1 176 (32.41%) Social Skills
2 56 (10.31%) Manufacturing
3 33 (6.08%) Organisational Skills
4 27 (4.97%) Analytical Skills
5 14 (2.58%) Advertising
5 14 (2.58%) Automotive
6 13 (2.39%) Retail
7 11 (2.03%) Inclusion and Diversity
8 10 (1.84%) Legal
9 9 (1.66%) Aerospace
10 8 (1.47%) Law
11 7 (1.29%) Finance
12 5 (0.92%) Documentation Skills
13 4 (0.74%) Marketing
13 4 (0.74%) Public Sector
13 4 (0.74%) Telecoms
14 2 (0.37%) Local Government
15 1 (0.18%) Games
15 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.74%) HTML
1 4 (0.74%) JSON
Miscellaneous
1 96 (17.68%) Driving Licence
2 48 (8.84%) Onboarding
3 30 (5.52%) Self-Motivation
4 19 (3.50%) CCTV
5 12 (2.21%) Enterprise Software
6 9 (1.66%) iPad
6 9 (1.66%) iPhone
6 9 (1.66%) Operational Technology
7 8 (1.47%) Management Information System
8 6 (1.10%) Manufacturing Execution System
9 5 (0.92%) Virtual Team
10 4 (0.74%) Housing Association
10 4 (0.74%) Video Conferencing
11 3 (0.55%) CMDB
11 3 (0.55%) FMCG
11 3 (0.55%) Microsoft Licensing
12 2 (0.37%) EPoS
12 2 (0.37%) Legacy Systems
12 2 (0.37%) Smartphone
13 1 (0.18%) Social Media
Operating Systems
1 267 (49.17%) Windows
2 131 (24.13%) Windows Server
3 52 (9.58%) Windows 10
4 25 (4.60%) Mac OS
5 19 (3.50%) Windows Server 2019
6 17 (3.13%) Linux
7 14 (2.58%) Windows Server 2016
8 9 (1.66%) Android
9 6 (1.10%) Ubuntu
9 6 (1.10%) Unix
10 2 (0.37%) Apple iOS
Processes & Methodologies
1 184 (33.89%) Problem-Solving
2 169 (31.12%) Customer Service
3 77 (14.18%) Cybersecurity
4 73 (13.44%) Continuous Improvement
5 59 (10.87%) ITIL
5 59 (10.87%) ITSM
6 41 (7.55%) Disaster Recovery
7 37 (6.81%) Service Delivery
8 36 (6.63%) Service Management
9 32 (5.89%) ERP
9 32 (5.89%) Infrastructure Engineering
10 26 (4.79%) Business Continuity
11 25 (4.60%) Asset Management
11 25 (4.60%) Remote Monitoring and Management
12 18 (3.31%) Mentoring
12 18 (3.31%) Project Delivery
12 18 (3.31%) Stakeholder Management
12 18 (3.31%) User Experience
13 17 (3.13%) Incident Management
14 16 (2.95%) Mobile Device Management
Programming Languages
1 21 (3.87%) PowerShell
2 8 (1.47%) SQL
3 4 (0.74%) VBScript
Qualifications
1 46 (8.47%) Degree
2 36 (6.63%) Microsoft Certification
3 9 (1.66%) DBS Check
3 9 (1.66%) ITIL Foundation Certificate
3 9 (1.66%) Network+ Certification
4 8 (1.47%) A+ Certification
4 8 (1.47%) Microsoft Certified Professional
5 6 (1.10%) SC Cleared
5 6 (1.10%) Security Cleared
6 5 (0.92%) Azure Certification
6 5 (0.92%) CCNA
6 5 (0.92%) Cisco Certification
7 2 (0.37%) Computer Science Degree
8 1 (0.18%) AWS Certified Cloud Practitioner
8 1 (0.18%) BPSS Clearance
8 1 (0.18%) CCA
8 1 (0.18%) HND
8 1 (0.18%) ITIL Certification
Quality Assurance & Compliance
1 31 (5.71%) Cyber Essentials
2 14 (2.58%) ISO/IEC 27001
3 13 (2.39%) QA
4 12 (2.21%) SLA
5 6 (1.10%) Cyber Essentials PLUS
6 5 (0.92%) GDPR
7 3 (0.55%) PMO
System Software
1 215 (39.59%) Active Directory
2 47 (8.66%) Hyper-V
3 30 (5.52%) VMware Infrastructure
4 7 (1.29%) Firmware
5 6 (1.10%) VMware ESXi
6 4 (0.74%) BitLocker
7 2 (0.37%) Terminal Services
Systems Management
1 72 (13.26%) Microsoft Intune
2 10 (1.84%) SCCM
3 6 (1.10%) WSUS
4 5 (0.92%) Autotask
4 5 (0.92%) FortiGate
4 5 (0.92%) Jamf Pro
Vendors
1 303 (55.80%) Microsoft
2 45 (8.29%) VMware
3 41 (7.55%) Cisco
4 28 (5.16%) SonicWALL
5 20 (3.68%) Meraki
6 17 (3.13%) Veeam
7 15 (2.76%) HP
7 15 (2.76%) Palo Alto
8 13 (2.39%) CheckPoint
9 12 (2.21%) Apple
10 11 (2.03%) Draytek
10 11 (2.03%) ServiceNow
11 10 (1.84%) Freshdesk
12 9 (1.66%) ProCurve
13 7 (1.29%) iManage
14 6 (1.10%) Aruba
14 6 (1.10%) Dell
14 6 (1.10%) Fortinet
14 6 (1.10%) Google
14 6 (1.10%) NetApp