IT Support Job Trends in the North of England
IT Support
England > North of England
The median IT Support salary in the North of England is £30,500 per year, according to job vacancies posted during the 6 months leading to 16 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 67 | 73 | 72 |
| Rank change year-on-year | +6 | -1 | +72 |
| Permanent jobs requiring an IT Support | 533 | 348 | 340 |
| As % of all permanent jobs in the North of England | 2.22% | 3.81% | 2.64% |
| As % of the Job Titles category | 2.40% | 4.34% | 2.78% |
| Number of salaries quoted | 450 | 323 | 244 |
| 10th Percentile | £25,500 | £22,500 | £14,000 |
| 25th Percentile | £27,250 | £25,750 | £18,000 |
| Median annual salary (50th Percentile) | £30,500 | £31,000 | £27,500 |
| Median % change year-on-year | -1.61% | +12.73% | -8.33% |
| 75th Percentile | £35,000 | £35,000 | £35,000 |
| 90th Percentile | £42,500 | £41,000 | £40,000 |
| England median annual salary | £32,500 | £31,500 | £30,000 |
| % change year-on-year | +3.17% | +5.00% | -7.69% |
All Permanent IT Job Roles
North of England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in the North of England with a recognized job title | 22,201 | 8,014 | 12,240 |
| % of permanent jobs with a recognized job title | 92.35% | 87.84% | 94.96% |
| Number of salaries quoted | 16,195 | 4,365 | 6,612 |
| 10th Percentile | £30,000 | £26,000 | £30,000 |
| 25th Percentile | £40,000 | £31,250 | £40,000 |
| Median annual salary (50th Percentile) | £55,000 | £47,500 | £50,000 |
| Median % change year-on-year | +15.79% | -5.00% | -9.09% |
| 75th Percentile | £72,500 | £65,000 | £65,000 |
| 90th Percentile | £90,000 | £80,000 | £80,000 |
| England median annual salary | £59,000 | £55,000 | £57,500 |
| % change year-on-year | +7.27% | -4.35% | -4.17% |
IT Support Job Vacancy Trend in the North of England
Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.
IT Support Salary Trend in the North of England
Salary distribution trend for IT Support job vacancies in the North of England.
IT Support Salary Histogram in the North of England
Salary distribution for jobs citing IT Support in the North of England over the 6 months to 16 October 2026.
IT Support Job Locations in the North of England
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 16 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| North West | +28 | 255 | £32,000 | +10.34% | 44 |
| Yorkshire | 0 | 222 | £29,000 | -9.38% | 22 |
| North East | -40 | 56 | £30,000 | -4.76% | 13 |
| IT Support England |
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IT Support Skill Set Top 30 Co-Occurring Skills & Capabilities in the North of England
For the 6 months to 16 October 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 59.5% | 317 |
| 2 | Microsoft 365 | 56.5% | 301 |
| 3 | Windows | 52.2% | 278 |
| 4 | Active Directory | 40.7% | 217 |
| 5 | Problem-Solving | 35.5% | 189 |
| 6 | Customer Service | 34.0% | 181 |
| 7 | Windows Server | 24.2% | 129 |
| 8 | Azure | 22.0% | 117 |
| 9 | Microsoft Exchange | 18.2% | 97 |
| 10 | DNS | 16.7% | 89 |
| 10 | SharePoint | 16.7% | 89 |
| 12 | Entra ID | 16.5% | 88 |
| 13 | DHCP | 16.1% | 86 |
| 14 | Firewall | 15.8% | 84 |
| 15 | Cybersecurity | 15.6% | 83 |
| 16 | Continuous Improvement | 14.4% | 77 |
| 17 | Microsoft Intune | 13.3% | 71 |
| 18 | ITIL | 12.8% | 68 |
| 19 | Wi-Fi | 12.4% | 66 |
| 20 | VPN | 12.0% | 64 |
| 21 | TCP/IP | 11.6% | 62 |
| 22 | ITSM | 11.4% | 61 |
| 23 | VMware | 9.9% | 53 |
| 24 | Degree | 9.6% | 51 |
| 25 | VLAN | 9.4% | 50 |
| 25 | VoIP | 9.4% | 50 |
| 27 | Windows 10 | 9.2% | 49 |
| 28 | Hyper-V | 8.8% | 47 |
| 29 | OneDrive | 8.4% | 45 |
| 30 | Cisco | 8.1% | 43 |
IT Support Skill Set Co-Occurring Skills & Capabilities in the North of England by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Engineer | 34.7% | 185 |
| 2 | IT Support Technician | 27.2% | 145 |
| 3 | IT Support Analyst | 21.4% | 114 |
| 4 | Support Analyst | 20.5% | 109 |
| 5 | 2nd Line Support | 11.8% | 63 |
| 6 | 1st Line Support | 6.4% | 34 |
| 7 | 2nd Line Support Engineer | 5.1% | 27 |
| 8 | 3rd Line Support | 4.1% | 22 |
| 9 | 1st/2nd Line Support | 3.9% | 21 |
| 10 | 2nd Line Support Analyst | 3.4% | 18 |
| 10 | 3rd Line Support Technician | 3.4% | 18 |
| 10 | Junior IT Support | 3.4% | 18 |
| 13 | 2nd Line Support Technician | 2.8% | 15 |
| 13 | Senior IT Support | 2.8% | 15 |
| 15 | IT Support Manager | 2.6% | 14 |
| 15 | Junior IT Technician | 2.6% | 14 |
| 15 | Junior Support Technician | 2.6% | 14 |
| 18 | 2nd/3rd Line Support Technician | 2.4% | 13 |
| 19 | Help Desk Support | 2.1% | 11 |
| 20 | 1st Line Support Analyst | 1.7% | 9 |