IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
12 Jun 2026
Same period 2025 Same period 2024
Rank 47 87 59
Rank change year-on-year +40 -28 +68
Permanent jobs requiring an IT Support 614 317 662
As % of all permanent jobs in the North of England 3.11% 3.95% 3.41%
As % of the Job Titles category 3.30% 4.43% 3.59%
Number of salaries quoted 527 292 593
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,000 £24,000 £23,000
Median annual salary (50th Percentile) £30,000 £29,750 £27,500
Median % change year-on-year +0.84% +8.18% -1.79%
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £40,875 £38,750
England median annual salary £32,000 £31,500 £28,500
% change year-on-year +1.59% +10.53% -9.52%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,623 7,155 18,426
% of permanent jobs with a recognized job title 94.35% 89.14% 94.96%
Number of salaries quoted 13,531 3,680 14,266
10th Percentile £30,000 £26,226 £27,000
25th Percentile £40,000 £33,750 £36,120
Median annual salary (50th Percentile) £52,500 £50,055 £50,000
Median % change year-on-year +4.89% +0.11% -7.41%
75th Percentile £70,000 £68,750 £65,000
90th Percentile £86,250 £83,750 £77,500
England median annual salary £57,000 £57,500 £52,500
% change year-on-year -0.87% +9.52% -12.98%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 12 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 12 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +80 292 £30,000 +1.69% 40
Yorkshire +8 281 £30,000 +2.56% 13
North East -20 41 £30,000 -14.29% 6
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 12 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 318 (51.79%) Microsoft
2 294 (47.88%) Microsoft 365
3 259 (42.18%) Windows
4 206 (33.55%) Active Directory
5 192 (31.27%) Problem-Solving
6 145 (23.62%) Customer Service
7 134 (21.82%) Azure
8 126 (20.52%) Windows Server
9 103 (16.78%) DNS
10 97 (15.80%) DHCP
11 84 (13.68%) SharePoint
12 74 (12.05%) Microsoft Intune
13 73 (11.89%) Windows 10
14 72 (11.73%) Firewall
15 71 (11.56%) ITIL
16 70 (11.40%) Microsoft Exchange
17 68 (11.07%) Continuous Improvement
18 59 (9.61%) Entra ID
18 59 (9.61%) Microsoft Office
19 57 (9.28%) VMware
20 55 (8.96%) Cybersecurity
21 45 (7.33%) TCP/IP
22 43 (7.00%) Degree
23 42 (6.84%) VPN
24 38 (6.19%) WAN
25 37 (6.03%) LAN
25 37 (6.03%) Remote Monitoring and Management
25 37 (6.03%) Service Delivery
26 36 (5.86%) Mentoring
26 36 (5.86%) Process Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 84 (13.68%) SharePoint
2 70 (11.40%) Microsoft Exchange
Applications
1 59 (9.61%) Microsoft Office
2 9 (1.47%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 2 (0.33%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 294 (47.88%) Microsoft 365
2 134 (21.82%) Azure
3 59 (9.61%) Entra ID
4 19 (3.09%) OneDrive
5 14 (2.28%) AWS
5 14 (2.28%) Power Platform
6 12 (1.95%) Google Workspace
6 12 (1.95%) SaaS
7 8 (1.30%) IaaS
8 7 (1.14%) Azure Sentinel
9 6 (0.98%) Microsoft Copilot
10 5 (0.81%) Cloud Computing
10 5 (0.81%) Intacct
10 5 (0.81%) PaaS
11 4 (0.65%) Viva Engage
12 2 (0.33%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 103 (16.78%) DNS
2 97 (15.80%) DHCP
3 72 (11.73%) Firewall
4 45 (7.33%) TCP/IP
5 42 (6.84%) VPN
6 38 (6.19%) WAN
7 37 (6.03%) LAN
8 36 (5.86%) VLAN
9 34 (5.54%) Wi-Fi
10 28 (4.56%) VoIP
11 18 (2.93%) Wireless
12 11 (1.79%) SD-WAN
13 9 (1.47%) Network Security
14 8 (1.30%) WLAN
15 7 (1.14%) Cisco IOS
16 6 (0.98%) IP Telephony
16 6 (0.98%) Structured Cabling
17 5 (0.81%) Remote Desktop
18 4 (0.65%) Ethernet
18 4 (0.65%) Software-Defined Networking
Database & Business Intelligence
1 13 (2.12%) SQL Server
2 11 (1.79%) PostgreSQL
3 9 (1.47%) Power BI
4 3 (0.49%) Amazon RDS
4 3 (0.49%) MySQL
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.14%) JIRA
2 4 (0.65%) GitLab
General
1 204 (33.22%) Social Skills
2 62 (10.10%) Organisational Skills
3 45 (7.33%) Manufacturing
4 24 (3.91%) Retail
5 20 (3.26%) Analytical Skills
6 17 (2.77%) Advertising
7 15 (2.44%) Law
8 14 (2.28%) Documentation Skills
8 14 (2.28%) Finance
9 13 (2.12%) Aerospace
10 12 (1.95%) Inclusion and Diversity
11 10 (1.63%) Automotive
12 8 (1.30%) Multimedia
13 5 (0.81%) Agriculture
13 5 (0.81%) Social Housing
14 4 (0.65%) Electronics
14 4 (0.65%) Legal
14 4 (0.65%) Marketing
14 4 (0.65%) Telecoms
15 3 (0.49%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.65%) HTML
1 4 (0.65%) JSON
1 4 (0.65%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 116 (18.89%) Driving Licence
2 37 (6.03%) Onboarding
3 30 (4.89%) Self-Motivation
4 14 (2.28%) CCTV
5 10 (1.63%) Renewable Energy
6 9 (1.47%) Management Information System
7 5 (0.81%) Manufacturing Execution System
7 5 (0.81%) Operational Technology
7 5 (0.81%) Security Posture
8 4 (0.65%) Analytical Mindset
8 4 (0.65%) Enterprise Software
8 4 (0.65%) iPad
8 4 (0.65%) iPhone
8 4 (0.65%) PKI
9 3 (0.49%) Data Centre
9 3 (0.49%) FMCG
9 3 (0.49%) Housing Association
9 3 (0.49%) Hybrid Cloud
10 2 (0.33%) CMDB
10 2 (0.33%) Virtual Team
Operating Systems
1 259 (42.18%) Windows
2 126 (20.52%) Windows Server
3 73 (11.89%) Windows 10
4 19 (3.09%) Windows Server 2019
5 17 (2.77%) Mac OS
6 13 (2.12%) Android
7 12 (1.95%) Windows Server 2016
8 11 (1.79%) Linux
9 10 (1.63%) Apple iOS
10 7 (1.14%) Windows 7
10 7 (1.14%) Windows 8
11 4 (0.65%) Windows Server 2012
12 2 (0.33%) Mac OS X
Processes & Methodologies
1 192 (31.27%) Problem-Solving
2 145 (23.62%) Customer Service
3 71 (11.56%) ITIL
4 68 (11.07%) Continuous Improvement
5 55 (8.96%) Cybersecurity
6 37 (6.03%) Remote Monitoring and Management
6 37 (6.03%) Service Delivery
7 36 (5.86%) Mentoring
7 36 (5.86%) Process Improvement
8 35 (5.70%) Disaster Recovery
9 34 (5.54%) ERP
10 29 (4.72%) Infrastructure Engineering
11 27 (4.40%) ITSM
11 27 (4.40%) Mobile Device Management
12 24 (3.91%) Incident Management
12 24 (3.91%) Service Management
13 23 (3.75%) Time Management
14 15 (2.44%) Asset Management
14 15 (2.44%) Proactive Maintenance
15 14 (2.28%) User Experience
Programming Languages
1 29 (4.72%) PowerShell
2 4 (0.65%) SQL
2 4 (0.65%) VBScript
Qualifications
1 43 (7.00%) Degree
2 27 (4.40%) Security Cleared
3 25 (4.07%) A+ Certification
4 24 (3.91%) Microsoft Certification
5 23 (3.75%) Network+ Certification
6 18 (2.93%) SC Cleared
7 10 (1.63%) Azure Certification
8 9 (1.47%) CCNA
8 9 (1.47%) Cisco Certification
8 9 (1.47%) DV Cleared
9 8 (1.30%) ITIL Foundation Certificate
10 6 (0.98%) Microsoft Certified Professional
11 4 (0.65%) DBS Check
11 4 (0.65%) HNC
12 2 (0.33%) Computer Science Degree
13 1 (0.16%) ACSP
13 1 (0.16%) AWS Certified Cloud Practitioner
13 1 (0.16%) CCA
13 1 (0.16%) CompTIA Security+
13 1 (0.16%) ITIL Certification
Quality Assurance & Compliance
1 33 (5.37%) Cyber Essentials
2 10 (1.63%) SLA
3 8 (1.30%) Cyber Essentials PLUS
4 6 (0.98%) ISO/IEC 27001
5 5 (0.81%) GDPR
6 3 (0.49%) QA
7 1 (0.16%) ISO 22301
System Software
1 206 (33.55%) Active Directory
2 32 (5.21%) VMware Infrastructure
3 28 (4.56%) Hyper-V
4 7 (1.14%) VMware Workstation
5 5 (0.81%) Firmware
6 4 (0.65%) BitLocker
6 4 (0.65%) VMware ESXi
6 4 (0.65%) VMware NSX
6 4 (0.65%) vSphere
7 2 (0.33%) Terminal Services
Systems Management
1 74 (12.05%) Microsoft Intune
2 24 (3.91%) SCCM
3 19 (3.09%) Autotask
4 7 (1.14%) Active Directory Federation Services
5 6 (0.98%) FortiGate
5 6 (0.98%) WSUS
6 4 (0.65%) Ansible
6 4 (0.65%) Jamf Pro
7 1 (0.16%) Single Sign-On
Vendors
1 318 (51.79%) Microsoft
2 57 (9.28%) VMware
3 27 (4.40%) Cisco
4 21 (3.42%) Meraki
5 19 (3.09%) Citrix
6 18 (2.93%) Apple
7 12 (1.95%) Google
8 9 (1.47%) ServiceNow
9 8 (1.30%) Fortinet
9 8 (1.30%) Freshdesk
9 8 (1.30%) Fujitsu
9 8 (1.30%) Virgin Media
10 7 (1.14%) ESET
10 7 (1.14%) Veeam
11 6 (0.98%) Draytek
11 6 (0.98%) HubSpot
11 6 (0.98%) Sage
11 6 (0.98%) SonicWALL
11 6 (0.98%) Sophos
12 5 (0.81%) CheckPoint