IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 10 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Nov 2025
Same period 2024 Same period 2023
Rank 68 79 123
Rank change year-on-year +11 +44 +75
Permanent jobs requiring an IT Support 363 321 185
As % of all permanent jobs in the North of England 3.73% 2.61% 2.39%
As % of the Job Titles category 4.23% 2.75% 2.46%
Number of salaries quoted 339 226 163
10th Percentile £23,250 £14,000 £22,832
25th Percentile £26,250 £18,000 £26,250
Median annual salary (50th Percentile) £31,000 £27,500 £30,000
Median % change year-on-year +12.73% -8.33% +13.21%
75th Percentile £34,500 £34,000 £35,250
90th Percentile £42,300 £40,000 £41,450
England median annual salary £31,500 £30,000 £32,500
% change year-on-year +5.00% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,577 11,690 7,513
% of permanent jobs with a recognized job title 88.07% 94.89% 96.87%
Number of salaries quoted 5,029 6,137 5,688
10th Percentile £26,250 £30,000 £29,289
25th Percentile £31,250 £40,000 £40,000
Median annual salary (50th Percentile) £47,500 £50,000 £53,000
Median % change year-on-year -5.00% -5.66% +0.95%
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £79,760 £82,500
England median annual salary £52,500 £57,500 £60,000
% change year-on-year -8.70% -4.17% -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 10 November 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 10 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +16 180 £29,000 +5.45% 72
Yorkshire +19 159 £32,000 +23.08% 39
North East -20 24 £31,500 +43.18% 26
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 10 November 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 202 (55.65%) Windows
2 178 (49.04%) Microsoft
3 177 (48.76%) Microsoft 365
4 122 (33.61%) Active Directory
5 111 (30.58%) Problem-Solving
6 91 (25.07%) Customer Service
7 78 (21.49%) Windows Server
8 76 (20.94%) ITIL
9 74 (20.39%) Azure
10 59 (16.25%) Windows 10
11 56 (15.43%) Microsoft Exchange
12 54 (14.88%) Microsoft Office
13 51 (14.05%) VMware
14 50 (13.77%) Firewall
15 47 (12.95%) Microsoft Intune
16 40 (11.02%) DNS
17 39 (10.74%) Continuous Improvement
17 39 (10.74%) VMware Infrastructure
18 36 (9.92%) DHCP
19 34 (9.37%) Entra ID
20 33 (9.09%) Hyper-V
21 28 (7.71%) Android
21 28 (7.71%) ITSM
21 28 (7.71%) SharePoint
21 28 (7.71%) SQL
21 28 (7.71%) Veeam
22 26 (7.16%) Cisco
22 26 (7.16%) Process Improvement
22 26 (7.16%) User Experience
22 26 (7.16%) VPN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 56 (15.43%) Microsoft Exchange
2 28 (7.71%) SharePoint
3 6 (1.65%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 54 (14.88%) Microsoft Office
2 15 (4.13%) Microsoft Excel
3 5 (1.38%) Microsoft PowerPoint
4 1 (0.28%) Acrobat
4 1 (0.28%) MS Visio
Cloud Services
1 177 (48.76%) Microsoft 365
2 74 (20.39%) Azure
3 34 (9.37%) Entra ID
4 10 (2.75%) OneDrive
4 10 (2.75%) SaaS
5 8 (2.20%) Google Workspace
6 6 (1.65%) Power Platform
7 5 (1.38%) Cloud Computing
7 5 (1.38%) Dynamics 365
7 5 (1.38%) Power Automate
8 3 (0.83%) AWS
9 2 (0.55%) Viva Engage
Communications & Networking
1 50 (13.77%) Firewall
2 40 (11.02%) DNS
3 36 (9.92%) DHCP
4 26 (7.16%) VPN
5 25 (6.89%) VLAN
6 24 (6.61%) WAN
6 24 (6.61%) Wi-Fi
7 22 (6.06%) LAN
7 22 (6.06%) TCP/IP
8 11 (3.03%) SAN
9 10 (2.75%) Cisco IOS
9 10 (2.75%) VoIP
10 9 (2.48%) Remote Desktop
10 9 (2.48%) Wireless
11 8 (2.20%) Network Security
12 6 (1.65%) WPA
13 3 (0.83%) SD-WAN
14 2 (0.55%) IPv4
14 2 (0.55%) IPv6
15 1 (0.28%) Peer-to-Peer Networking
Database & Business Intelligence
1 14 (3.86%) SQL Server
2 6 (1.65%) Power BI
General
1 191 (52.62%) Social Skills
2 52 (14.33%) Organisational Skills
3 40 (11.02%) Manufacturing
4 30 (8.26%) Pharmaceutical
5 21 (5.79%) Retail
6 19 (5.23%) Law
7 18 (4.96%) Analytical Skills
8 13 (3.58%) Legal
9 9 (2.48%) Finance
10 7 (1.93%) Automotive
11 6 (1.65%) Public Sector
12 5 (1.38%) German Language
12 5 (1.38%) Inclusion and Diversity
13 3 (0.83%) Aerospace
13 3 (0.83%) Documentation Skills
14 1 (0.28%) French Language
Libraries, Frameworks & Software Standards
1 6 (1.65%) .NET
1 6 (1.65%) HTML
2 1 (0.28%) CSS
2 1 (0.28%) JSON
2 1 (0.28%) XML
Miscellaneous
1 49 (13.50%) Driving Licence
2 32 (8.82%) Onboarding
3 30 (8.26%) EPoS
4 11 (3.03%) Self-Motivation
5 9 (2.48%) CCTV
5 9 (2.48%) Life Science
6 8 (2.20%) Data Centre
7 7 (1.93%) Management Information System
8 6 (1.65%) Client/Server
8 6 (1.65%) Clustering
8 6 (1.65%) FMCG
8 6 (1.65%) NHS
9 5 (1.38%) Enterprise Software
9 5 (1.38%) LIMS
9 5 (1.38%) SCADA
9 5 (1.38%) Video Conferencing
10 4 (1.10%) Public Cloud
10 4 (1.10%) Replication
11 3 (0.83%) iPad
11 3 (0.83%) iPhone
Operating Systems
1 202 (55.65%) Windows
2 78 (21.49%) Windows Server
3 59 (16.25%) Windows 10
4 28 (7.71%) Android
5 14 (3.86%) Mac OS
6 13 (3.58%) Apple iOS
7 7 (1.93%) Linux
7 7 (1.93%) Windows Server 2016
8 6 (1.65%) Mac OS X
8 6 (1.65%) Windows Server 2019
9 5 (1.38%) Windows Server 2012
10 4 (1.10%) Windows 7
10 4 (1.10%) Windows 8
11 1 (0.28%) Unix
Processes & Methodologies
1 111 (30.58%) Problem-Solving
2 91 (25.07%) Customer Service
3 76 (20.94%) ITIL
4 39 (10.74%) Continuous Improvement
5 28 (7.71%) ITSM
6 26 (7.16%) Process Improvement
6 26 (7.16%) User Experience
7 25 (6.89%) ERP
8 24 (6.61%) Service Management
9 23 (6.34%) Service Delivery
10 22 (6.06%) Cybersecurity
10 22 (6.06%) Mentoring
11 17 (4.68%) CRM
11 17 (4.68%) Project Delivery
12 13 (3.58%) Asset Management
12 13 (3.58%) Customer-Centricity
13 12 (3.31%) Disaster Recovery
13 12 (3.31%) Mathematics
13 12 (3.31%) Time Management
14 11 (3.03%) Patch Management
Programming Languages
1 28 (7.71%) SQL
2 8 (2.20%) VBA
3 7 (1.93%) PL/SQL
3 7 (1.93%) VBScript
4 6 (1.65%) C#
4 6 (1.65%) JavaScript
4 6 (1.65%) PowerShell
4 6 (1.65%) VB.NET
5 4 (1.10%) VB
6 1 (0.28%) Java
Qualifications
1 17 (4.68%) A+ Certification
1 17 (4.68%) Microsoft Certification
2 15 (4.13%) Degree
3 13 (3.58%) ITIL Foundation Certificate
4 11 (3.03%) DBS Check
5 10 (2.75%) MCP
6 8 (2.20%) ITIL Certification
7 6 (1.65%) CCNA
7 6 (1.65%) Cisco Certification
7 6 (1.65%) Network+ Certification
8 5 (1.38%) MCSA
9 3 (0.83%) SC Cleared
9 3 (0.83%) Security Cleared
10 1 (0.28%) BPSS Clearance
Quality Assurance & Compliance
1 13 (3.58%) SLA
2 11 (3.03%) Cyber Essentials
3 6 (1.65%) GDPR
4 5 (1.38%) 21 CFR Part 11
4 5 (1.38%) Cyber Essentials PLUS
4 5 (1.38%) GxP
5 1 (0.28%) ISO/IEC 27001
5 1 (0.28%) QA
System Software
1 122 (33.61%) Active Directory
2 39 (10.74%) VMware Infrastructure
3 33 (9.09%) Hyper-V
4 4 (1.10%) VMware ESXi
4 4 (1.10%) VMware Workstation
5 3 (0.83%) Firmware
6 1 (0.28%) Virtual Desktop
6 1 (0.28%) vSphere
6 1 (0.28%) XenDesktop
Systems Management
1 47 (12.95%) Microsoft Intune
2 13 (3.58%) SCCM
3 4 (1.10%) Autotask
4 1 (0.28%) RSA Archer
Vendors
1 178 (49.04%) Microsoft
2 51 (14.05%) VMware
3 28 (7.71%) Veeam
4 26 (7.16%) Cisco
5 9 (2.48%) Citrix
5 9 (2.48%) Sophos
6 8 (2.20%) Adobe
6 8 (2.20%) Google
7 7 (1.93%) Dell
7 7 (1.93%) ESET
7 7 (1.93%) HP
8 6 (1.65%) Apple
8 6 (1.65%) Salesforce
8 6 (1.65%) SonicWALL
8 6 (1.65%) Supermicro
9 5 (1.38%) Datto
9 5 (1.38%) Facebook
9 5 (1.38%) MobileIron
9 5 (1.38%) Ubiquiti
10 4 (1.10%) Logitech