IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 13 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Aug 2026
Same period 2025 Same period 2024
Rank 56 76 65
Rank change year-on-year +20 -11 +118
Permanent jobs requiring an IT Support 558 392 451
As % of all permanent jobs in the North of England 2.52% 4.06% 2.97%
As % of the Job Titles category 2.67% 4.59% 3.13%
Number of salaries quoted 489 367 379
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £21,250
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -6.78%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £40,000 £41,100 £39,000
England median annual salary £32,500 £31,500 £29,500
% change year-on-year +3.17% +6.78% -7.81%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,923 8,544 14,425
% of permanent jobs with a recognized job title 94.63% 88.39% 95.10%
Number of salaries quoted 15,252 4,577 9,858
10th Percentile £30,000 £26,000 £28,500
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,683 £50,000
Median % change year-on-year +15.35% -4.63% -9.09%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,000
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 13 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 13 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +59 271 £30,500 +12.96% 30
Yorkshire -3 238 £30,000 -3.23% 34
North East -36 49 £29,750 -4.03% 5
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 13 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 298 (53.41%) Microsoft
2 294 (52.69%) Microsoft 365
3 258 (46.24%) Windows
4 207 (37.10%) Active Directory
5 168 (30.11%) Problem-Solving
6 158 (28.32%) Customer Service
7 129 (23.12%) Windows Server
8 117 (20.97%) Azure
9 94 (16.85%) DNS
10 90 (16.13%) SharePoint
11 88 (15.77%) DHCP
12 79 (14.16%) Microsoft Exchange
13 72 (12.90%) Cybersecurity
14 71 (12.72%) Microsoft Intune
15 69 (12.37%) Firewall
16 67 (12.01%) Continuous Improvement
17 63 (11.29%) Windows 10
18 61 (10.93%) Entra ID
19 54 (9.68%) ITIL
20 52 (9.32%) TCP/IP
21 48 (8.60%) Wi-Fi
22 46 (8.24%) Cisco
22 46 (8.24%) Disaster Recovery
22 46 (8.24%) VoIP
23 45 (8.06%) Degree
23 45 (8.06%) VMware
24 43 (7.71%) ITSM
24 43 (7.71%) VPN
25 41 (7.35%) ERP
25 41 (7.35%) Hyper-V

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (16.13%) SharePoint
2 79 (14.16%) Microsoft Exchange
3 3 (0.54%) Apache
3 3 (0.54%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 24 (4.30%) Microsoft Office
2 11 (1.97%) Microsoft Excel
3 3 (0.54%) Microsoft PowerPoint
4 2 (0.36%) MS Visio
4 2 (0.36%) Spreadsheet
5 1 (0.18%) Revit
Business Applications
1 3 (0.54%) NetSuite
2 2 (0.36%) SystmOne
3 1 (0.18%) Dynamics CRM
Cloud Services
1 294 (52.69%) Microsoft 365
2 117 (20.97%) Azure
3 61 (10.93%) Entra ID
4 35 (6.27%) OneDrive
5 16 (2.87%) Power Platform
6 13 (2.33%) AWS
7 9 (1.61%) Viva Engage
8 8 (1.43%) Google Workspace
9 7 (1.25%) IaaS
10 6 (1.08%) SaaS
11 5 (0.90%) Cloud Computing
11 5 (0.90%) Microsoft Copilot
11 5 (0.90%) PaaS
12 4 (0.72%) Mimecast
13 1 (0.18%) Adobe Creative Cloud
13 1 (0.18%) ChatGPT
13 1 (0.18%) Power Automate
Communications & Networking
1 94 (16.85%) DNS
2 88 (15.77%) DHCP
3 69 (12.37%) Firewall
4 52 (9.32%) TCP/IP
5 48 (8.60%) Wi-Fi
6 46 (8.24%) VoIP
7 43 (7.71%) VPN
8 39 (6.99%) LAN
8 39 (6.99%) VLAN
9 37 (6.63%) Wireless
10 28 (5.02%) WAN
11 14 (2.51%) Cisco IOS
12 13 (2.33%) WLAN
13 11 (1.97%) Remote Desktop
14 10 (1.79%) Structured Cabling
15 9 (1.61%) Network Security
16 6 (1.08%) IP Telephony
17 4 (0.72%) SAN
18 3 (0.54%) SD-WAN
19 2 (0.36%) Internet
Database & Business Intelligence
1 11 (1.97%) Power BI
1 11 (1.97%) SQL Server
2 8 (1.43%) PostgreSQL
3 3 (0.54%) Amazon RDS
3 3 (0.54%) MySQL
4 1 (0.18%) Relational Database
Development Applications
1 7 (1.25%) JIRA
General
1 152 (27.24%) Social Skills
2 51 (9.14%) Manufacturing
3 44 (7.89%) Organisational Skills
4 27 (4.84%) Analytical Skills
5 22 (3.94%) Advertising
6 19 (3.41%) Retail
7 14 (2.51%) Automotive
8 13 (2.33%) Law
9 12 (2.15%) Inclusion and Diversity
10 9 (1.61%) Aerospace
11 7 (1.25%) Finance
12 6 (1.08%) Marketing
12 6 (1.08%) Telecoms
13 5 (0.90%) Documentation Skills
13 5 (0.90%) Legal
14 3 (0.54%) Public Sector
15 2 (0.36%) Local Government
16 1 (0.18%) Agriculture
16 1 (0.18%) Electronics
16 1 (0.18%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (0.72%) HTML
1 4 (0.72%) JSON
Miscellaneous
1 89 (15.95%) Driving Licence
2 39 (6.99%) Onboarding
3 31 (5.56%) Self-Motivation
4 20 (3.58%) CCTV
5 10 (1.79%) Enterprise Software
6 9 (1.61%) iPad
6 9 (1.61%) iPhone
7 7 (1.25%) Operational Technology
8 6 (1.08%) Manufacturing Execution System
9 5 (0.90%) Security Posture
9 5 (0.90%) Virtual Team
10 4 (0.72%) Housing Association
10 4 (0.72%) Management Information System
11 3 (0.54%) CMDB
11 3 (0.54%) FMCG
11 3 (0.54%) Hybrid Cloud
11 3 (0.54%) Microsoft Licensing
11 3 (0.54%) Video Conferencing
12 2 (0.36%) Data Centre
12 2 (0.36%) Legacy Systems
Operating Systems
1 258 (46.24%) Windows
2 129 (23.12%) Windows Server
3 63 (11.29%) Windows 10
4 22 (3.94%) Mac OS
5 18 (3.23%) Windows Server 2019
6 11 (1.97%) Android
7 10 (1.79%) Windows Server 2016
8 9 (1.61%) Linux
9 7 (1.25%) Apple iOS
10 3 (0.54%) Ubuntu
10 3 (0.54%) Windows 7
10 3 (0.54%) Windows 8
11 2 (0.36%) Mac OS X
12 1 (0.18%) Unix
Processes & Methodologies
1 168 (30.11%) Problem-Solving
2 158 (28.32%) Customer Service
3 72 (12.90%) Cybersecurity
4 67 (12.01%) Continuous Improvement
5 54 (9.68%) ITIL
6 46 (8.24%) Disaster Recovery
7 43 (7.71%) ITSM
8 41 (7.35%) ERP
9 40 (7.17%) Service Delivery
10 31 (5.56%) Infrastructure Engineering
10 31 (5.56%) Service Management
11 27 (4.84%) Remote Monitoring and Management
12 23 (4.12%) Asset Management
12 23 (4.12%) Mobile Device Management
13 22 (3.94%) Business Continuity
13 22 (3.94%) Mentoring
14 19 (3.41%) User Experience
15 18 (3.23%) Incident Management
16 15 (2.69%) Patch Management
17 14 (2.51%) Time Management
Programming Languages
1 23 (4.12%) PowerShell
2 4 (0.72%) SQL
2 4 (0.72%) VBScript
Qualifications
1 45 (8.06%) Degree
2 36 (6.45%) Microsoft Certification
3 13 (2.33%) A+ Certification
4 12 (2.15%) Network+ Certification
5 10 (1.79%) ITIL Foundation Certificate
6 8 (1.43%) Microsoft Certified Professional
7 6 (1.08%) DBS Check
8 5 (0.90%) Azure Certification
8 5 (0.90%) CCNA
8 5 (0.90%) Cisco Certification
8 5 (0.90%) Security Cleared
9 4 (0.72%) SC Cleared
10 2 (0.36%) Computer Science Degree
11 1 (0.18%) AWS Certified Cloud Practitioner
11 1 (0.18%) BPSS Clearance
11 1 (0.18%) CCA
11 1 (0.18%) DV Cleared
11 1 (0.18%) HNC
11 1 (0.18%) HND
Quality Assurance & Compliance
1 27 (4.84%) Cyber Essentials
2 13 (2.33%) SLA
3 10 (1.79%) Cyber Essentials PLUS
4 6 (1.08%) QA
5 5 (0.90%) ISO/IEC 27001
6 4 (0.72%) GDPR
7 3 (0.54%) PMO
System Software
1 207 (37.10%) Active Directory
2 41 (7.35%) Hyper-V
3 31 (5.56%) VMware Infrastructure
4 7 (1.25%) Firmware
5 4 (0.72%) BitLocker
6 3 (0.54%) VMware ESXi
6 3 (0.54%) VMware Workstation
7 2 (0.36%) Terminal Services
Systems Management
1 71 (12.72%) Microsoft Intune
2 14 (2.51%) SCCM
3 10 (1.79%) Autotask
4 9 (1.61%) FortiGate
5 6 (1.08%) Jamf Pro
6 5 (0.90%) WSUS
Vendors
1 298 (53.41%) Microsoft
2 46 (8.24%) Cisco
3 45 (8.06%) VMware
4 27 (4.84%) Meraki
5 18 (3.23%) SonicWALL
6 15 (2.69%) Apple
7 12 (2.15%) HP
8 11 (1.97%) ServiceNow
9 10 (1.79%) CheckPoint
9 10 (1.79%) Freshdesk
9 10 (1.79%) Veeam
10 9 (1.61%) Google
10 9 (1.61%) ProCurve
10 9 (1.61%) Sophos
11 8 (1.43%) Palo Alto
12 7 (1.25%) Draytek
13 5 (0.90%) Atlassian
13 5 (0.90%) iManage
13 5 (0.90%) Okta
14 4 (0.72%) Citrix