IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 6 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Feb 2026
Same period 2025 Same period 2024
Rank 45 74 70
Rank change year-on-year +29 -4 +40
Permanent jobs requiring an IT Support 459 261 421
As % of all permanent jobs in the North of England 3.82% 3.11% 3.48%
As % of the Job Titles category 4.28% 3.33% 3.64%
Number of salaries quoted 393 98 387
10th Percentile £25,250 £24,425 £21,800
25th Percentile £26,750 £27,000 £25,000
Median annual salary (50th Percentile) £30,000 £30,500 £29,000
Median % change year-on-year -1.64% +5.17% +9.43%
75th Percentile £35,000 £36,500 £33,750
90th Percentile £45,000 £43,750 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -1.07%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,714 7,830 11,556
% of permanent jobs with a recognized job title 89.15% 93.27% 95.58%
Number of salaries quoted 6,406 3,770 9,520
10th Percentile £28,250 £31,250 £27,000
25th Percentile £35,000 £40,620 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,640 £68,750 £65,000
90th Percentile £81,250 £82,500 £80,000
England median annual salary £55,000 £60,000 £55,000
% change year-on-year -8.33% +9.09% -12.00%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 6 February 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 6 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +85 235 £30,000 -2.44% 36
Yorkshire +4 203 £31,000 +3.33% 36
North East -5 21 £31,250 -10.71% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 6 February 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 248 (54.03%) Windows
2 240 (52.29%) Microsoft
3 219 (47.71%) Microsoft 365
4 159 (34.64%) Problem-Solving
5 151 (32.90%) Active Directory
6 126 (27.45%) Customer Service
7 109 (23.75%) Windows Server
8 99 (21.57%) Azure
9 95 (20.70%) ITIL
10 72 (15.69%) Firewall
11 70 (15.25%) Windows 10
12 68 (14.81%) Microsoft Office
13 65 (14.16%) Microsoft Exchange
13 65 (14.16%) VMware
14 59 (12.85%) DNS
15 55 (11.98%) Continuous Improvement
15 55 (11.98%) DHCP
15 55 (11.98%) VPN
16 49 (10.68%) Entra ID
17 47 (10.24%) Hyper-V
18 46 (10.02%) Mentoring
19 45 (9.80%) Microsoft Intune
19 45 (9.80%) SharePoint
19 45 (9.80%) VMware Infrastructure
20 37 (8.06%) TCP/IP
20 37 (8.06%) WAN
21 36 (7.84%) Cybersecurity
22 32 (6.97%) Degree
22 32 (6.97%) LAN
22 32 (6.97%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 65 (14.16%) Microsoft Exchange
2 45 (9.80%) SharePoint
3 6 (1.31%) WordPress
4 1 (0.22%) CMS
4 1 (0.22%) IIS
4 1 (0.22%) Tomcat
Applications
1 68 (14.81%) Microsoft Office
2 14 (3.05%) Microsoft Excel
3 5 (1.09%) Microsoft PowerPoint
4 2 (0.44%) Acrobat
4 2 (0.44%) AutoCAD
5 1 (0.22%) MS Visio
Cloud Services
1 219 (47.71%) Microsoft 365
2 99 (21.57%) Azure
3 49 (10.68%) Entra ID
4 14 (3.05%) Google Workspace
4 14 (3.05%) OneDrive
5 9 (1.96%) SaaS
6 8 (1.74%) AWS
7 7 (1.53%) Azure Sentinel
8 6 (1.31%) Power Platform
9 5 (1.09%) Cloud Computing
9 5 (1.09%) Dynamics 365
9 5 (1.09%) Power Automate
10 3 (0.65%) Intacct
11 2 (0.44%) Viva Engage
Communications & Networking
1 72 (15.69%) Firewall
2 59 (12.85%) DNS
3 55 (11.98%) DHCP
3 55 (11.98%) VPN
4 37 (8.06%) TCP/IP
4 37 (8.06%) WAN
5 32 (6.97%) LAN
5 32 (6.97%) VLAN
6 27 (5.88%) Wi-Fi
7 13 (2.83%) Wireless
8 11 (2.40%) Network Security
9 9 (1.96%) SD-WAN
10 8 (1.74%) SAN
10 8 (1.74%) VoIP
11 6 (1.31%) Ethernet
12 4 (0.87%) WLAN
13 3 (0.65%) Asterisk PBX
13 3 (0.65%) BGP
13 3 (0.65%) MPLS
13 3 (0.65%) VPLS
Database & Business Intelligence
1 10 (2.18%) SQL Server
2 6 (1.31%) Power BI
3 3 (0.65%) MySQL
3 3 (0.65%) PostgreSQL
Development Applications
1 3 (0.65%) GitLab
General
1 221 (48.15%) Social Skills
2 55 (11.98%) Organisational Skills
3 49 (10.68%) Manufacturing
4 23 (5.01%) Analytical Skills
5 21 (4.58%) Finance
6 15 (3.27%) Law
7 14 (3.05%) Legal
8 12 (2.61%) Retail
9 11 (2.40%) Aerospace
9 11 (2.40%) Documentation Skills
9 11 (2.40%) Inclusion and Diversity
9 11 (2.40%) Pharmaceutical
10 8 (1.74%) Multimedia
11 6 (1.31%) Public Sector
12 5 (1.09%) Advertising
12 5 (1.09%) German Language
12 5 (1.09%) Marketing
13 4 (0.87%) Electronics
14 3 (0.65%) Automotive
14 3 (0.65%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.31%) HTML
2 3 (0.65%) OpenTelemetry
3 1 (0.22%) CSS
3 1 (0.22%) JSON
3 1 (0.22%) Software Packaging
3 1 (0.22%) XML
Miscellaneous
1 95 (20.70%) Driving Licence
2 29 (6.32%) Onboarding
3 17 (3.70%) Management Information System
4 15 (3.27%) Self-Motivation
5 12 (2.61%) Renewable Energy
6 11 (2.40%) Data Centre
7 8 (1.74%) EPoS
7 8 (1.74%) NHS
8 7 (1.53%) Analytical Mindset
8 7 (1.53%) Replication
8 7 (1.53%) Video Conferencing
9 6 (1.31%) Client/Server
10 5 (1.09%) Mobile App
11 4 (0.87%) Life Science
12 3 (0.65%) Enterprise Storage
12 3 (0.65%) iPad
12 3 (0.65%) iPhone
12 3 (0.65%) PKI
13 2 (0.44%) LIMS
13 2 (0.44%) SCADA
Operating Systems
1 248 (54.03%) Windows
2 109 (23.75%) Windows Server
3 70 (15.25%) Windows 10
4 30 (6.54%) Android
5 21 (4.58%) Mac OS
6 16 (3.49%) Apple iOS
7 11 (2.40%) Linux
8 8 (1.74%) Windows Server 2016
9 7 (1.53%) Windows 7
9 7 (1.53%) Windows 8
9 7 (1.53%) Windows Server 2019
10 6 (1.31%) Mac OS X
11 5 (1.09%) Unix
12 4 (0.87%) Windows Server 2012
13 1 (0.22%) Red Hat Enterprise Linux
13 1 (0.22%) Solaris
Processes & Methodologies
1 159 (34.64%) Problem-Solving
2 126 (27.45%) Customer Service
3 95 (20.70%) ITIL
4 55 (11.98%) Continuous Improvement
5 46 (10.02%) Mentoring
6 36 (7.84%) Cybersecurity
7 32 (6.97%) Service Delivery
8 31 (6.75%) Process Improvement
9 29 (6.32%) ITSM
10 26 (5.66%) Remote Monitoring and Management
11 23 (5.01%) Service Management
12 19 (4.14%) Asset Management
12 19 (4.14%) User Experience
13 18 (3.92%) Project Delivery
14 17 (3.70%) Mobile Device Management
14 17 (3.70%) Time Management
15 16 (3.49%) Incident Management
15 16 (3.49%) IT Asset Management
15 16 (3.49%) Proactive Maintenance
16 15 (3.27%) Disaster Recovery
Programming Languages
1 14 (3.05%) SQL
2 9 (1.96%) PowerShell
3 7 (1.53%) PL/SQL
3 7 (1.53%) VBScript
4 4 (0.87%) VBA
5 1 (0.22%) Bash
5 1 (0.22%) Java
5 1 (0.22%) Python
Qualifications
1 32 (6.97%) Degree
2 25 (5.45%) A+ Certification
3 23 (5.01%) Security Cleared
4 15 (3.27%) Network+ Certification
4 15 (3.27%) SC Cleared
5 13 (2.83%) ITIL Foundation Certificate
5 13 (2.83%) Microsoft Certification
6 12 (2.61%) DBS Check
7 11 (2.40%) ITIL Certification
8 10 (2.18%) Microsoft Certified Professional
9 6 (1.31%) CCNA
9 6 (1.31%) Cisco Certification
9 6 (1.31%) DV Cleared
10 3 (0.65%) Azure Certification
10 3 (0.65%) BPSS Clearance
11 2 (0.44%) HNC
11 2 (0.44%) MCSA
Quality Assurance & Compliance
1 21 (4.58%) Cyber Essentials
2 18 (3.92%) SLA
3 6 (1.31%) GDPR
4 5 (1.09%) Cyber Essentials PLUS
5 4 (0.87%) ISO/IEC 27001
5 4 (0.87%) QA
6 2 (0.44%) 21 CFR Part 11
6 2 (0.44%) GxP
System Software
1 151 (32.90%) Active Directory
2 47 (10.24%) Hyper-V
3 45 (9.80%) VMware Infrastructure
4 7 (1.53%) VMware Workstation
5 5 (1.09%) vSphere
6 3 (0.65%) Firmware
6 3 (0.65%) VMware ESXi
6 3 (0.65%) VMware NSX
7 2 (0.44%) Virtual Desktop
7 2 (0.44%) XenDesktop
8 1 (0.22%) Docker
Systems Management
1 45 (9.80%) Microsoft Intune
2 18 (3.92%) SCCM
3 10 (2.18%) Autotask
4 6 (1.31%) Active Directory Federation Services
5 4 (0.87%) Ansible
6 3 (0.65%) WSUS
7 1 (0.22%) Podman
7 1 (0.22%) RSA Archer
7 1 (0.22%) Single Sign-On
Vendors
1 240 (52.29%) Microsoft
2 65 (14.16%) VMware
3 21 (4.58%) Citrix
4 16 (3.49%) Apple
4 16 (3.49%) Veeam
5 14 (3.05%) Google
6 10 (2.18%) Fortinet
7 9 (1.96%) Adobe
8 8 (1.74%) Fujitsu
8 8 (1.74%) Virgin Media
9 7 (1.53%) ESET
10 6 (1.31%) Cisco
10 6 (1.31%) Facebook
11 5 (1.09%) Sage
11 5 (1.09%) Zoho
12 4 (0.87%) ServiceNow
13 3 (0.65%) HubSpot
13 3 (0.65%) Splunk
13 3 (0.65%) Ubiquiti
14 2 (0.44%) SolarWinds