IT Support Jobs in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £28,000 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 68 117 161
Rank change year-on-year +49 +44 +12
Permanent jobs requiring an IT Support 558 491 404
As % of all permanent jobs advertised in the North of England 3.19% 2.85% 2.25%
As % of the Job Titles category 3.37% 3.19% 2.34%
Number of salaries quoted 508 185 363
10th Percentile £21,175 £21,250 £18,500
25th Percentile £24,750 £22,500 £21,806
Median annual salary (50th Percentile) £28,000 £27,500 £26,000
Median % change year-on-year +1.82% +5.77% -8.77%
75th Percentile £33,750 £36,250 £31,625
90th Percentile £38,750 £47,500 £40,800
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +0.87%

All Permanent IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,575 15,385 17,253
% of permanent jobs with a recognized job title 94.90% 89.35% 96.13%
Number of salaries quoted 12,832 8,143 10,931
10th Percentile £27,250 £30,500 £27,875
25th Percentile £36,250 £39,000 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £65,000 £69,000 £65,000
90th Percentile £78,750 £81,250 £80,000
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

IT Support
Job Vacancy Trend in the North of England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for IT Support in the North of England

IT Support
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing IT Support in the North of England.

Salary trend for IT Support in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 9 May 2024.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -4 252 £28,000 +9.80% 48
Yorkshire +100 245 £27,750 +0.91% 49
North East +23 61 £32,500 -5.80% 18
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 9 May 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 260 (46.59%) Microsoft
2 258 (46.24%) Windows
3 248 (44.44%) Microsoft 365
4 223 (39.96%) Active Directory
5 199 (35.66%) Social Skills
6 143 (25.63%) Azure
7 140 (25.09%) Customer Service
8 130 (23.30%) Windows Server
9 111 (19.89%) Problem-Solving
10 98 (17.56%) ITIL
11 83 (14.87%) Microsoft Office
12 75 (13.44%) Firewall
12 75 (13.44%) Hyper-V
13 73 (13.08%) Driving Licence
14 68 (12.19%) Microsoft Exchange
15 66 (11.83%) Windows 10
16 60 (10.75%) VMware
17 54 (9.68%) Microsoft Intune
18 47 (8.42%) Microsoft Certification
19 45 (8.06%) DNS
19 45 (8.06%) SQL Server
20 42 (7.53%) Wireless
20 42 (7.53%) SharePoint
20 42 (7.53%) Organisational Skills
21 40 (7.17%) DBS Check
21 40 (7.17%) VMware Infrastructure
22 39 (6.99%) Analytical Skills
23 38 (6.81%) Finance
24 37 (6.63%) Service Management
24 37 (6.63%) SLA

IT Support Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (12.19%) Microsoft Exchange
2 42 (7.53%) SharePoint
3 3 (0.54%) IIS
4 2 (0.36%) Blackberry Enterprise Server
4 2 (0.36%) Resin
5 1 (0.18%) CMS
5 1 (0.18%) Site Server
5 1 (0.18%) WordPress
Applications
1 83 (14.87%) Microsoft Office
2 10 (1.79%) Microsoft Excel
3 2 (0.36%) Microsoft PowerPoint
3 2 (0.36%) Spreadsheet
Business Applications
1 2 (0.36%) Epicor Tropos
Cloud Services
1 248 (44.44%) Microsoft 365
2 143 (25.63%) Azure
3 33 (5.91%) Entra ID
4 24 (4.30%) AWS
5 23 (4.12%) Google Workspace
6 11 (1.97%) OneDrive
7 7 (1.25%) Power Platform
8 5 (0.90%) DigitalOcean
8 5 (0.90%) Power Automate
8 5 (0.90%) PowerApps
9 4 (0.72%) Cloud Computing
10 2 (0.36%) Amazon EC2
10 2 (0.36%) Dropbox
10 2 (0.36%) IaaS
11 1 (0.18%) PaaS
11 1 (0.18%) WhatsApp
Communications & Networking
1 75 (13.44%) Firewall
2 45 (8.06%) DNS
3 42 (7.53%) Wireless
4 36 (6.45%) DHCP
5 35 (6.27%) Wi-Fi
6 34 (6.09%) LAN
7 33 (5.91%) SAN
8 29 (5.20%) VoIP
9 28 (5.02%) VPN
9 28 (5.02%) WAN
10 21 (3.76%) TCP/IP
11 15 (2.69%) VLAN
12 13 (2.33%) Internet
13 11 (1.97%) WLAN
14 9 (1.61%) Network Security
15 8 (1.43%) Remote Desktop
16 5 (0.90%) Multicast
16 5 (0.90%) NAS
17 4 (0.72%) Unicast
18 2 (0.36%) IMAP
Database & Business Intelligence
1 45 (8.06%) SQL Server
2 14 (2.51%) Amazon RDS
3 5 (0.90%) DB2
4 2 (0.36%) Power BI
4 2 (0.36%) SQL Server Reporting Services
5 1 (0.18%) Crystal Reports
5 1 (0.18%) MySQL
General
1 199 (35.66%) Social Skills
2 42 (7.53%) Organisational Skills
3 39 (6.99%) Analytical Skills
4 38 (6.81%) Finance
5 34 (6.09%) Retail
6 29 (5.20%) Manufacturing
7 16 (2.87%) Public Sector
8 11 (1.97%) Legal
9 8 (1.43%) Telecoms
10 6 (1.08%) Advertising
10 6 (1.08%) Inclusion and Diversity
11 5 (0.90%) Automotive
11 5 (0.90%) Electronics
11 5 (0.90%) Games
11 5 (0.90%) German Language
11 5 (0.90%) Law
12 4 (0.72%) Agriculture
12 4 (0.72%) Marketing
13 3 (0.54%) Documentation Skills
14 2 (0.36%) Military
Libraries, Frameworks & Software Standards
1 1 (0.18%) EDI
1 1 (0.18%) WF
Miscellaneous
1 73 (13.08%) Driving Licence
2 25 (4.48%) Enterprise Storage
3 18 (3.23%) Self-Motivation
4 17 (3.05%) EPoS
5 12 (2.15%) Fat Client
5 12 (2.15%) Thin Client
6 8 (1.43%) Data Centre
7 7 (1.25%) Client/Server
8 6 (1.08%) Replication
9 5 (0.90%) CCTV
9 5 (0.90%) Public Cloud
10 4 (0.72%) Digital Signage
10 4 (0.72%) Onboarding
10 4 (0.72%) Team-Oriented Environment
11 3 (0.54%) Wiki
12 2 (0.36%) Handset
12 2 (0.36%) Life Science
12 2 (0.36%) SCADA
12 2 (0.36%) Tandem
12 2 (0.36%) Video Conferencing
Operating Systems
1 258 (46.24%) Windows
2 130 (23.30%) Windows Server
3 66 (11.83%) Windows 10
4 26 (4.66%) Android
5 23 (4.12%) Apple iOS
6 21 (3.76%) Linux
7 20 (3.58%) Mac OS
7 20 (3.58%) Windows Server 2016
7 20 (3.58%) Windows Server 2019
8 11 (1.97%) Windows 7
9 7 (1.25%) Windows Server 2012
10 6 (1.08%) Unix
11 4 (0.72%) Debian
12 3 (0.54%) CentOS
12 3 (0.54%) Red Hat Enterprise Linux
13 2 (0.36%) Ubuntu
13 2 (0.36%) VMS
13 2 (0.36%) Windows 8
14 1 (0.18%) Windows Server 2008
Processes & Methodologies
1 140 (25.09%) Customer Service
2 111 (19.89%) Problem-Solving
3 98 (17.56%) ITIL
4 37 (6.63%) Service Management
5 32 (5.73%) Incident Management
6 30 (5.38%) Service Delivery
7 24 (4.30%) Cybersecurity
8 23 (4.12%) Desktop Virtualisation
9 22 (3.94%) Project Management
10 21 (3.76%) Asset Management
11 20 (3.58%) ITSM
12 18 (3.23%) Disaster Recovery
13 17 (3.05%) Change Management
13 17 (3.05%) CRM
13 17 (3.05%) Time Management
14 15 (2.69%) Continuous Improvement
14 15 (2.69%) Project Delivery
15 14 (2.51%) Coaching
15 14 (2.51%) Collaborative Working
16 13 (2.33%) Agile
Programming Languages
1 26 (4.66%) SQL
2 22 (3.94%) PowerShell
3 6 (1.08%) PHP
4 2 (0.36%) Bash
4 2 (0.36%) C#
5 1 (0.18%) Python
Qualifications
1 47 (8.42%) Microsoft Certification
2 40 (7.17%) DBS Check
3 21 (3.76%) Azure Certification
4 16 (2.87%) Degree
5 13 (2.33%) MCP
6 9 (1.61%) MCSE
7 6 (1.08%) Security Cleared
8 5 (0.90%) MCSA
9 4 (0.72%) A+ Certification
9 4 (0.72%) SC Cleared
10 3 (0.54%) ITIL Certification
11 2 (0.36%) CCNA
11 2 (0.36%) Cisco Certification
12 1 (0.18%) ITIL Foundation Certificate
12 1 (0.18%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 37 (6.63%) SLA
2 6 (1.08%) Cyber Essentials
3 5 (0.90%) GDPR
4 4 (0.72%) PCI DSS
5 3 (0.54%) QA
6 2 (0.36%) ISO/IEC 27001
6 2 (0.36%) Sarbanes-Oxley
7 1 (0.18%) Accessibility
System Software
1 223 (39.96%) Active Directory
2 75 (13.44%) Hyper-V
3 40 (7.17%) VMware Infrastructure
4 12 (2.15%) VMware ESXi
5 7 (1.25%) Virtual Machines
6 5 (0.90%) vSphere
7 3 (0.54%) VMware Server
8 2 (0.36%) Virtual Servers
9 1 (0.18%) Docker
9 1 (0.18%) Terminal Server
9 1 (0.18%) Virtual Desktop
Systems Management
1 54 (9.68%) Microsoft Intune
2 26 (4.66%) SCCM
3 10 (1.79%) Autotask
4 5 (0.90%) Systems Management Server (SMS)
5 4 (0.72%) FortiGate
6 3 (0.54%) Jamf Pro
7 2 (0.36%) Grafana
7 2 (0.36%) Prometheus
7 2 (0.36%) SmoothWall
7 2 (0.36%) vCenter Server
8 1 (0.18%) Ansible
8 1 (0.18%) Graylog
8 1 (0.18%) Kubernetes
8 1 (0.18%) Terraform
Vendors
1 260 (46.59%) Microsoft
2 60 (10.75%) VMware
3 35 (6.27%) Apple
4 20 (3.58%) Cisco
4 20 (3.58%) Google
5 16 (2.87%) Sophos
6 15 (2.69%) Citrix
7 11 (1.97%) Veeam
8 10 (1.79%) Datto
9 8 (1.43%) Dell
9 8 (1.43%) ESET
10 7 (1.25%) SAP
11 6 (1.08%) Aruba
11 6 (1.08%) ConnectWise
12 5 (0.90%) Freshdesk
12 5 (0.90%) Meraki
12 5 (0.90%) Rapid7
12 5 (0.90%) SolarWinds
12 5 (0.90%) SonicWALL
12 5 (0.90%) Ubiquiti