IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 31 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 May 2026
Same period 2025 Same period 2024
Rank 59 73 61
Rank change year-on-year +14 -12 +55
Permanent jobs requiring an IT Support 603 368 592
As % of all permanent jobs in the North of England 3.01% 4.65% 3.32%
As % of the Job Titles category 3.23% 5.18% 3.49%
Number of salaries quoted 516 272 536
10th Percentile £25,500 £21,250 £21,000
25th Percentile £27,000 £24,000 £24,000
Median annual salary (50th Percentile) £30,000 £29,500 £28,000
Median % change year-on-year +1.69% +5.36% -
75th Percentile £36,188 £35,000 £33,750
90th Percentile £43,750 £37,500 £38,750
England median annual salary £31,500 £31,500 £29,000
% change year-on-year - +8.62% -7.94%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,661 7,105 16,979
% of permanent jobs with a recognized job title 93.26% 89.78% 95.17%
Number of salaries quoted 12,933 3,566 13,458
10th Percentile £30,000 £26,500 £27,000
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £52,445 £50,890 £50,000
Median % change year-on-year +3.06% +1.78% -5.66%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £84,875 £77,500
England median annual salary £56,000 £57,500 £52,500
% change year-on-year -2.61% +9.52% -13.32%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 31 May 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 31 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +64 287 £30,000 +5.26% 37
Yorkshire -6 280 £30,000 +1.69% 19
North East -29 36 £28,500 -12.31% 11
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 31 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 317 (52.57%) Microsoft
2 295 (48.92%) Microsoft 365
3 263 (43.62%) Windows
4 203 (33.67%) Active Directory
5 194 (32.17%) Problem-Solving
6 141 (23.38%) Customer Service
7 139 (23.05%) Azure
8 127 (21.06%) Windows Server
9 95 (15.75%) DNS
10 91 (15.09%) DHCP
11 81 (13.43%) SharePoint
12 75 (12.44%) Microsoft Intune
13 73 (12.11%) ITIL
14 71 (11.77%) Firewall
15 67 (11.11%) Continuous Improvement
15 67 (11.11%) Windows 10
16 66 (10.95%) Microsoft Exchange
17 59 (9.78%) Microsoft Office
18 58 (9.62%) VMware
19 55 (9.12%) Entra ID
20 52 (8.62%) Cybersecurity
21 46 (7.63%) TCP/IP
21 46 (7.63%) VPN
22 45 (7.46%) Degree
23 42 (6.97%) WAN
24 40 (6.63%) LAN
24 40 (6.63%) Process Improvement
25 39 (6.47%) VLAN
26 37 (6.14%) Mentoring
26 37 (6.14%) Remote Monitoring and Management

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 81 (13.43%) SharePoint
2 66 (10.95%) Microsoft Exchange
Applications
1 59 (9.78%) Microsoft Office
2 9 (1.49%) Microsoft Excel
3 2 (0.33%) AutoCAD
4 1 (0.17%) Microsoft PowerPoint
Business Applications
1 1 (0.17%) Dynamics CRM
1 1 (0.17%) NetSuite
Cloud Services
1 295 (48.92%) Microsoft 365
2 139 (23.05%) Azure
3 55 (9.12%) Entra ID
4 17 (2.82%) OneDrive
5 13 (2.16%) Power Platform
5 13 (2.16%) SaaS
6 12 (1.99%) AWS
7 11 (1.82%) Google Workspace
8 8 (1.33%) Azure Sentinel
8 8 (1.33%) IaaS
9 5 (0.83%) Cloud Computing
9 5 (0.83%) Intacct
9 5 (0.83%) Microsoft Copilot
9 5 (0.83%) PaaS
10 4 (0.66%) Viva Engage
11 1 (0.17%) ChatGPT
11 1 (0.17%) Mimecast
11 1 (0.17%) Power Automate
Communications & Networking
1 95 (15.75%) DNS
2 91 (15.09%) DHCP
3 71 (11.77%) Firewall
4 46 (7.63%) TCP/IP
4 46 (7.63%) VPN
5 42 (6.97%) WAN
6 40 (6.63%) LAN
7 39 (6.47%) VLAN
8 34 (5.64%) Wi-Fi
9 26 (4.31%) VoIP
10 16 (2.65%) Wireless
11 11 (1.82%) SD-WAN
12 10 (1.66%) WLAN
13 8 (1.33%) Network Security
14 6 (1.00%) Cisco IOS
14 6 (1.00%) Ethernet
14 6 (1.00%) IP Telephony
15 5 (0.83%) Remote Desktop
15 5 (0.83%) Structured Cabling
16 4 (0.66%) Software-Defined Networking
Database & Business Intelligence
1 14 (2.32%) SQL Server
2 11 (1.82%) PostgreSQL
3 9 (1.49%) Power BI
4 3 (0.50%) MySQL
5 2 (0.33%) Amazon RDS
6 1 (0.17%) Relational Database
Development Applications
1 7 (1.16%) JIRA
2 4 (0.66%) GitLab
General
1 207 (34.33%) Social Skills
2 63 (10.45%) Organisational Skills
3 48 (7.96%) Manufacturing
4 23 (3.81%) Analytical Skills
4 23 (3.81%) Retail
5 19 (3.15%) Advertising
6 15 (2.49%) Finance
7 14 (2.32%) Documentation Skills
7 14 (2.32%) Law
8 12 (1.99%) Aerospace
8 12 (1.99%) Inclusion and Diversity
9 10 (1.66%) Automotive
10 8 (1.33%) Multimedia
11 7 (1.16%) Marketing
12 5 (0.83%) Agriculture
12 5 (0.83%) Electronics
12 5 (0.83%) Social Housing
12 5 (0.83%) Telecoms
13 4 (0.66%) Public Sector
14 2 (0.33%) Legal
Libraries, Frameworks & Software Standards
1 4 (0.66%) HTML
1 4 (0.66%) JSON
1 4 (0.66%) OpenTelemetry
2 1 (0.17%) Software Packaging
Miscellaneous
1 115 (19.07%) Driving Licence
2 37 (6.14%) Onboarding
3 32 (5.31%) Self-Motivation
4 13 (2.16%) CCTV
5 11 (1.82%) Renewable Energy
6 10 (1.66%) Management Information System
7 7 (1.16%) Analytical Mindset
8 5 (0.83%) Data Centre
8 5 (0.83%) Security Posture
9 4 (0.66%) iPad
9 4 (0.66%) iPhone
9 4 (0.66%) Manufacturing Execution System
9 4 (0.66%) Operational Technology
9 4 (0.66%) PKI
10 3 (0.50%) Enterprise Software
10 3 (0.50%) FMCG
10 3 (0.50%) Hybrid Cloud
10 3 (0.50%) Replication
11 2 (0.33%) EPoS
11 2 (0.33%) Housing Association
Operating Systems
1 263 (43.62%) Windows
2 127 (21.06%) Windows Server
3 67 (11.11%) Windows 10
4 18 (2.99%) Android
5 17 (2.82%) Mac OS
5 17 (2.82%) Windows Server 2019
6 11 (1.82%) Apple iOS
6 11 (1.82%) Linux
6 11 (1.82%) Windows Server 2016
7 7 (1.16%) Windows 7
7 7 (1.16%) Windows 8
8 4 (0.66%) Windows Server 2012
9 2 (0.33%) Mac OS X
Processes & Methodologies
1 194 (32.17%) Problem-Solving
2 141 (23.38%) Customer Service
3 73 (12.11%) ITIL
4 67 (11.11%) Continuous Improvement
5 52 (8.62%) Cybersecurity
6 40 (6.63%) Process Improvement
7 37 (6.14%) Mentoring
7 37 (6.14%) Remote Monitoring and Management
7 37 (6.14%) Service Delivery
8 33 (5.47%) Disaster Recovery
9 32 (5.31%) ERP
10 28 (4.64%) ITSM
10 28 (4.64%) Mobile Device Management
11 27 (4.48%) Infrastructure Engineering
12 23 (3.81%) Service Management
12 23 (3.81%) Time Management
13 22 (3.65%) Incident Management
14 17 (2.82%) Asset Management
15 15 (2.49%) Proactive Maintenance
16 14 (2.32%) Project Delivery
Programming Languages
1 28 (4.64%) PowerShell
2 6 (1.00%) SQL
3 2 (0.33%) VBScript
Qualifications
1 45 (7.46%) Degree
2 28 (4.64%) Security Cleared
3 26 (4.31%) A+ Certification
4 24 (3.98%) Microsoft Certification
4 24 (3.98%) Network+ Certification
5 18 (2.99%) SC Cleared
6 9 (1.49%) Azure Certification
6 9 (1.49%) DV Cleared
7 8 (1.33%) CCNA
7 8 (1.33%) Cisco Certification
7 8 (1.33%) ITIL Foundation Certificate
8 5 (0.83%) DBS Check
9 4 (0.66%) HNC
9 4 (0.66%) Microsoft Certified Professional
10 3 (0.50%) ITIL Certification
11 2 (0.33%) Computer Science Degree
12 1 (0.17%) ACSP
12 1 (0.17%) BPSS Clearance
12 1 (0.17%) CCA
12 1 (0.17%) CompTIA Security+
Quality Assurance & Compliance
1 32 (5.31%) Cyber Essentials
2 11 (1.82%) SLA
3 8 (1.33%) Cyber Essentials PLUS
4 5 (0.83%) GDPR
4 5 (0.83%) ISO/IEC 27001
5 3 (0.50%) QA
6 1 (0.17%) ISO 22301
System Software
1 203 (33.67%) Active Directory
2 32 (5.31%) VMware Infrastructure
3 31 (5.14%) Hyper-V
4 7 (1.16%) VMware Workstation
5 4 (0.66%) VMware ESXi
5 4 (0.66%) VMware NSX
5 4 (0.66%) vSphere
6 3 (0.50%) Firmware
7 2 (0.33%) BitLocker
7 2 (0.33%) Terminal Services
Systems Management
1 75 (12.44%) Microsoft Intune
2 23 (3.81%) SCCM
3 19 (3.15%) Autotask
4 7 (1.16%) Active Directory Federation Services
5 6 (1.00%) WSUS
6 5 (0.83%) FortiGate
7 4 (0.66%) Ansible
8 3 (0.50%) Jamf Pro
9 1 (0.17%) Single Sign-On
Vendors
1 317 (52.57%) Microsoft
2 58 (9.62%) VMware
3 24 (3.98%) Cisco
4 21 (3.48%) Apple
5 20 (3.32%) Citrix
6 19 (3.15%) Meraki
7 11 (1.82%) Google
8 9 (1.49%) Fortinet
8 9 (1.49%) Veeam
9 8 (1.33%) Fujitsu
9 8 (1.33%) ServiceNow
9 8 (1.33%) Virgin Media
10 7 (1.16%) ESET
11 6 (1.00%) Draytek
11 6 (1.00%) Freshdesk
11 6 (1.00%) HubSpot
11 6 (1.00%) Sage
12 5 (0.83%) SonicWALL
12 5 (0.83%) Sophos
12 5 (0.83%) Ubiquiti