IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
23 Jan 2026
Same period 2025 Same period 2024
Rank 48 75 83
Rank change year-on-year +27 +8 +38
Permanent jobs requiring an IT Support 432 275 324
As % of all permanent jobs in the North of England 3.83% 3.05% 3.19%
As % of the Job Titles category 4.31% 3.26% 3.33%
Number of salaries quoted 378 106 296
10th Percentile £25,000 £24,250 £21,500
25th Percentile £26,500 £26,500 £25,000
Median annual salary (50th Percentile) £30,000 £30,500 £30,000
Median % change year-on-year -1.64% +1.67% +13.21%
75th Percentile £35,000 £36,500 £33,750
90th Percentile £45,000 £43,750 £40,250
England median annual salary £31,000 £32,500 £30,000
% change year-on-year -4.62% +8.33% -

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,033 8,445 9,716
% of permanent jobs with a recognized job title 88.84% 93.52% 95.54%
Number of salaries quoted 5,941 3,987 7,857
10th Percentile £28,250 £31,250 £27,500
25th Percentile £34,500 £40,000 £36,500
Median annual salary (50th Percentile) £50,000 £51,564 £50,000
Median % change year-on-year -3.03% +3.13% -4.76%
75th Percentile £66,250 £67,500 £66,250
90th Percentile £82,241 £81,250 £80,000
England median annual salary £55,000 £60,000 £56,000
% change year-on-year -8.33% +7.14% -10.40%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 23 January 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 23 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +79 222 £29,681 -4.25% 34
Yorkshire +3 193 £32,000 +6.67% 39
North East -1 17 £31,000 -11.43% 13
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 23 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 237 (54.86%) Windows
2 217 (50.23%) Microsoft
3 207 (47.92%) Microsoft 365
4 139 (32.18%) Active Directory
5 138 (31.94%) Problem-Solving
6 114 (26.39%) Customer Service
7 103 (23.84%) Windows Server
8 93 (21.53%) Azure
9 91 (21.06%) ITIL
10 67 (15.51%) Firewall
11 66 (15.28%) Windows 10
12 61 (14.12%) Microsoft Exchange
13 60 (13.89%) VMware
14 59 (13.66%) Microsoft Office
15 54 (12.50%) DNS
15 54 (12.50%) VPN
16 50 (11.57%) DHCP
17 49 (11.34%) Continuous Improvement
18 47 (10.88%) Entra ID
19 46 (10.65%) Hyper-V
20 43 (9.95%) Microsoft Intune
21 42 (9.72%) Mentoring
21 42 (9.72%) SharePoint
21 42 (9.72%) VMware Infrastructure
22 35 (8.10%) TCP/IP
23 34 (7.87%) VLAN
23 34 (7.87%) WAN
24 33 (7.64%) Cybersecurity
25 32 (7.41%) ITSM
26 31 (7.18%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 61 (14.12%) Microsoft Exchange
2 42 (9.72%) SharePoint
3 6 (1.39%) WordPress
4 1 (0.23%) CMS
4 1 (0.23%) IIS
4 1 (0.23%) Tomcat
Applications
1 59 (13.66%) Microsoft Office
2 12 (2.78%) Microsoft Excel
3 5 (1.16%) Microsoft PowerPoint
4 2 (0.46%) Acrobat
4 2 (0.46%) AutoCAD
5 1 (0.23%) MS Visio
Cloud Services
1 207 (47.92%) Microsoft 365
2 93 (21.53%) Azure
3 47 (10.88%) Entra ID
4 12 (2.78%) Google Workspace
4 12 (2.78%) OneDrive
5 9 (2.08%) SaaS
6 8 (1.85%) AWS
7 6 (1.39%) Azure Sentinel
7 6 (1.39%) Power Platform
8 5 (1.16%) Cloud Computing
8 5 (1.16%) Dynamics 365
8 5 (1.16%) Power Automate
9 2 (0.46%) Intacct
9 2 (0.46%) Viva Engage
Communications & Networking
1 67 (15.51%) Firewall
2 54 (12.50%) DNS
2 54 (12.50%) VPN
3 50 (11.57%) DHCP
4 35 (8.10%) TCP/IP
5 34 (7.87%) VLAN
5 34 (7.87%) WAN
6 31 (7.18%) LAN
7 28 (6.48%) Wi-Fi
8 13 (3.01%) Wireless
9 11 (2.55%) Network Security
10 10 (2.31%) SAN
11 9 (2.08%) VoIP
12 6 (1.39%) Ethernet
12 6 (1.39%) SD-WAN
13 5 (1.16%) Remote Desktop
14 4 (0.93%) WLAN
15 3 (0.69%) Cisco IOS
16 2 (0.46%) Asterisk PBX
16 2 (0.46%) VPLS
Database & Business Intelligence
1 9 (2.08%) SQL Server
2 6 (1.39%) Power BI
3 3 (0.69%) MySQL
3 3 (0.69%) PostgreSQL
Development Applications
1 2 (0.46%) GitLab
General
1 202 (46.76%) Social Skills
2 48 (11.11%) Organisational Skills
3 47 (10.88%) Manufacturing
4 22 (5.09%) Analytical Skills
5 20 (4.63%) Finance
6 15 (3.47%) Law
7 14 (3.24%) Legal
7 14 (3.24%) Pharmaceutical
8 12 (2.78%) Retail
9 11 (2.55%) Aerospace
10 10 (2.31%) Documentation Skills
11 9 (2.08%) Inclusion and Diversity
12 8 (1.85%) Multimedia
12 8 (1.85%) Public Sector
13 5 (1.16%) Advertising
13 5 (1.16%) German Language
13 5 (1.16%) Marketing
14 3 (0.69%) Automotive
15 2 (0.46%) Electronics
15 2 (0.46%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.39%) HTML
2 2 (0.46%) OpenTelemetry
3 1 (0.23%) CSS
3 1 (0.23%) JSON
3 1 (0.23%) XML
Miscellaneous
1 83 (19.21%) Driving Licence
2 28 (6.48%) Onboarding
3 18 (4.17%) Self-Motivation
4 14 (3.24%) Management Information System
5 11 (2.55%) Data Centre
6 8 (1.85%) EPoS
6 8 (1.85%) NHS
6 8 (1.85%) Renewable Energy
7 7 (1.62%) Replication
7 7 (1.62%) Video Conferencing
8 6 (1.39%) Analytical Mindset
8 6 (1.39%) Client/Server
9 5 (1.16%) Mobile App
10 4 (0.93%) Life Science
11 3 (0.69%) Enterprise Storage
11 3 (0.69%) iPad
11 3 (0.69%) iPhone
11 3 (0.69%) LIMS
11 3 (0.69%) SCADA
12 2 (0.46%) Clustering
Operating Systems
1 237 (54.86%) Windows
2 103 (23.84%) Windows Server
3 66 (15.28%) Windows 10
4 29 (6.71%) Android
5 20 (4.63%) Mac OS
6 16 (3.70%) Apple iOS
7 12 (2.78%) Linux
8 8 (1.85%) Windows Server 2016
9 6 (1.39%) Mac OS X
9 6 (1.39%) Windows Server 2019
10 5 (1.16%) Unix
10 5 (1.16%) Windows 7
10 5 (1.16%) Windows 8
11 3 (0.69%) Windows Server 2012
12 1 (0.23%) Red Hat Enterprise Linux
12 1 (0.23%) Solaris
Processes & Methodologies
1 138 (31.94%) Problem-Solving
2 114 (26.39%) Customer Service
3 91 (21.06%) ITIL
4 49 (11.34%) Continuous Improvement
5 42 (9.72%) Mentoring
6 33 (7.64%) Cybersecurity
7 32 (7.41%) ITSM
8 30 (6.94%) Service Delivery
9 25 (5.79%) Process Improvement
10 23 (5.32%) Service Management
11 20 (4.63%) Remote Monitoring and Management
11 20 (4.63%) User Experience
12 19 (4.40%) Asset Management
13 18 (4.17%) Project Delivery
14 17 (3.94%) Disaster Recovery
15 16 (3.70%) IT Asset Management
15 16 (3.70%) Mobile Device Management
16 14 (3.24%) Incident Management
17 13 (3.01%) Proactive Maintenance
18 12 (2.78%) Time Management
Programming Languages
1 14 (3.24%) SQL
2 8 (1.85%) PowerShell
3 7 (1.62%) PL/SQL
3 7 (1.62%) VBScript
4 4 (0.93%) VBA
5 1 (0.23%) Bash
5 1 (0.23%) Java
5 1 (0.23%) Python
Qualifications
1 24 (5.56%) A+ Certification
2 23 (5.32%) Degree
3 19 (4.40%) Security Cleared
4 15 (3.47%) Microsoft Certification
4 15 (3.47%) Network+ Certification
5 13 (3.01%) ITIL Foundation Certificate
5 13 (3.01%) SC Cleared
6 12 (2.78%) DBS Check
7 11 (2.55%) ITIL Certification
8 10 (2.31%) MCP
9 6 (1.39%) CCNA
9 6 (1.39%) Cisco Certification
10 4 (0.93%) DV Cleared
11 3 (0.69%) BPSS Clearance
11 3 (0.69%) MCSA
12 2 (0.46%) Azure Certification
Quality Assurance & Compliance
1 19 (4.40%) Cyber Essentials
1 19 (4.40%) SLA
2 6 (1.39%) GDPR
3 5 (1.16%) Cyber Essentials PLUS
4 4 (0.93%) ISO/IEC 27001
4 4 (0.93%) QA
5 3 (0.69%) 21 CFR Part 11
5 3 (0.69%) GxP
System Software
1 139 (32.18%) Active Directory
2 46 (10.65%) Hyper-V
3 42 (9.72%) VMware Infrastructure
4 5 (1.16%) VMware Workstation
5 4 (0.93%) vSphere
6 3 (0.69%) Firmware
7 2 (0.46%) Virtual Desktop
7 2 (0.46%) VMware ESXi
7 2 (0.46%) VMware NSX
7 2 (0.46%) XenDesktop
8 1 (0.23%) Docker
Systems Management
1 43 (9.95%) Microsoft Intune
2 13 (3.01%) SCCM
3 6 (1.39%) Autotask
4 5 (1.16%) Active Directory Federation Services
5 3 (0.69%) Ansible
6 2 (0.46%) WSUS
7 1 (0.23%) Podman
7 1 (0.23%) RSA Archer
7 1 (0.23%) Single Sign-On
Vendors
1 217 (50.23%) Microsoft
2 60 (13.89%) VMware
3 19 (4.40%) Citrix
4 15 (3.47%) Veeam
5 14 (3.24%) Apple
6 12 (2.78%) Google
7 10 (2.31%) Fortinet
8 9 (2.08%) Adobe
9 8 (1.85%) Cisco
9 8 (1.85%) Fujitsu
9 8 (1.85%) Virgin Media
10 6 (1.39%) Facebook
11 5 (1.16%) ESET
11 5 (1.16%) Sage
11 5 (1.16%) Zoho
12 4 (0.93%) Dell
12 4 (0.93%) Salesforce
12 4 (0.93%) ServiceNow
13 3 (0.69%) HP
14 2 (0.46%) SAP