IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 46 92 56
Rank change year-on-year +46 -36 +77
Permanent jobs requiring an IT Support 621 320 683
As % of all permanent jobs in the North of England 3.11% 3.91% 3.45%
As % of the Job Titles category 3.30% 4.41% 3.63%
Number of salaries quoted 532 295 608
10th Percentile £25,500 £21,250 £16,000
25th Percentile £27,000 £24,000 £22,938
Median annual salary (50th Percentile) £30,000 £29,500 £27,500
Median % change year-on-year +1.69% +7.27% -1.79%
75th Percentile £36,750 £35,000 £33,750
90th Percentile £43,750 £39,750 £38,750
England median annual salary £32,000 £31,500 £28,500
% change year-on-year +1.59% +10.53% -9.52%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 18,836 7,251 18,803
% of permanent jobs with a recognized job title 94.32% 88.66% 95.02%
Number of salaries quoted 13,709 3,698 14,502
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,250 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £50,000
Median % change year-on-year +5.00% - -6.54%
75th Percentile £70,000 £68,114 £65,000
90th Percentile £86,250 £83,750 £77,500
England median annual salary £57,239 £57,500 £52,500
% change year-on-year -0.45% +9.52% -12.86%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 17 June 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 17 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +69 297 £30,000 +1.69% 46
Yorkshire +10 280 £30,000 +2.56% 28
North East -25 44 £30,000 -14.29% 12
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 17 June 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 325 (52.33%) Microsoft
2 299 (48.15%) Microsoft 365
3 262 (42.19%) Windows
4 209 (33.66%) Active Directory
5 194 (31.24%) Problem-Solving
6 148 (23.83%) Customer Service
7 132 (21.26%) Azure
8 128 (20.61%) Windows Server
9 106 (17.07%) DNS
10 100 (16.10%) DHCP
11 87 (14.01%) SharePoint
12 76 (12.24%) Firewall
12 76 (12.24%) Windows 10
13 74 (11.92%) Microsoft Intune
14 72 (11.59%) Microsoft Exchange
15 70 (11.27%) Continuous Improvement
15 70 (11.27%) ITIL
16 61 (9.82%) Entra ID
17 58 (9.34%) Microsoft Office
17 58 (9.34%) VMware
18 57 (9.18%) Cybersecurity
19 45 (7.25%) TCP/IP
20 43 (6.92%) Degree
21 42 (6.76%) VPN
22 39 (6.28%) Remote Monitoring and Management
22 39 (6.28%) Service Delivery
23 38 (6.12%) Disaster Recovery
23 38 (6.12%) LAN
23 38 (6.12%) Mentoring
24 37 (5.96%) ERP

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 87 (14.01%) SharePoint
2 72 (11.59%) Microsoft Exchange
Applications
1 58 (9.34%) Microsoft Office
2 9 (1.45%) Microsoft Excel
3 1 (0.16%) AutoCAD
3 1 (0.16%) Microsoft PowerPoint
Business Applications
1 2 (0.32%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 299 (48.15%) Microsoft 365
2 132 (21.26%) Azure
3 61 (9.82%) Entra ID
4 20 (3.22%) OneDrive
5 16 (2.58%) AWS
6 14 (2.25%) Google Workspace
6 14 (2.25%) Power Platform
7 12 (1.93%) SaaS
8 8 (1.29%) IaaS
9 6 (0.97%) Azure Sentinel
9 6 (0.97%) Microsoft Copilot
10 5 (0.81%) Cloud Computing
10 5 (0.81%) Intacct
10 5 (0.81%) PaaS
11 4 (0.64%) Viva Engage
12 3 (0.48%) Mimecast
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 106 (17.07%) DNS
2 100 (16.10%) DHCP
3 76 (12.24%) Firewall
4 45 (7.25%) TCP/IP
5 42 (6.76%) VPN
6 38 (6.12%) LAN
7 37 (5.96%) VLAN
7 37 (5.96%) WAN
8 34 (5.48%) Wi-Fi
9 31 (4.99%) VoIP
10 19 (3.06%) Wireless
11 11 (1.77%) SD-WAN
12 10 (1.61%) Network Security
13 9 (1.45%) Cisco IOS
14 8 (1.29%) WLAN
15 7 (1.13%) Structured Cabling
16 6 (0.97%) IP Telephony
17 5 (0.81%) Remote Desktop
18 4 (0.64%) MPLS
18 4 (0.64%) SAN
Database & Business Intelligence
1 13 (2.09%) SQL Server
2 11 (1.77%) PostgreSQL
3 9 (1.45%) Power BI
4 3 (0.48%) Amazon RDS
4 3 (0.48%) MySQL
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.13%) JIRA
2 4 (0.64%) GitLab
General
1 206 (33.17%) Social Skills
2 62 (9.98%) Organisational Skills
3 48 (7.73%) Manufacturing
4 25 (4.03%) Retail
5 21 (3.38%) Analytical Skills
6 18 (2.90%) Advertising
7 15 (2.42%) Law
8 14 (2.25%) Finance
9 13 (2.09%) Documentation Skills
10 12 (1.93%) Aerospace
10 12 (1.93%) Inclusion and Diversity
11 10 (1.61%) Automotive
12 8 (1.29%) Multimedia
13 5 (0.81%) Agriculture
13 5 (0.81%) Legal
13 5 (0.81%) Social Housing
13 5 (0.81%) Telecoms
14 4 (0.64%) Electronics
14 4 (0.64%) Marketing
15 3 (0.48%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.64%) HTML
1 4 (0.64%) JSON
1 4 (0.64%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 115 (18.52%) Driving Licence
2 39 (6.28%) Onboarding
3 31 (4.99%) Self-Motivation
4 15 (2.42%) CCTV
5 9 (1.45%) Renewable Energy
6 8 (1.29%) Management Information System
7 6 (0.97%) Manufacturing Execution System
7 6 (0.97%) Operational Technology
8 5 (0.81%) Security Posture
9 4 (0.64%) Analytical Mindset
9 4 (0.64%) Enterprise Software
9 4 (0.64%) Housing Association
9 4 (0.64%) iPad
9 4 (0.64%) iPhone
9 4 (0.64%) PKI
9 4 (0.64%) Virtual Team
10 3 (0.48%) FMCG
10 3 (0.48%) Hybrid Cloud
11 2 (0.32%) Data Centre
11 2 (0.32%) Social Media
Operating Systems
1 262 (42.19%) Windows
2 128 (20.61%) Windows Server
3 76 (12.24%) Windows 10
4 20 (3.22%) Windows Server 2019
5 19 (3.06%) Mac OS
6 12 (1.93%) Android
6 12 (1.93%) Windows Server 2016
7 11 (1.77%) Linux
8 9 (1.45%) Apple iOS
9 7 (1.13%) Windows 7
9 7 (1.13%) Windows 8
10 4 (0.64%) Windows Server 2012
11 2 (0.32%) Mac OS X
Processes & Methodologies
1 194 (31.24%) Problem-Solving
2 148 (23.83%) Customer Service
3 70 (11.27%) Continuous Improvement
3 70 (11.27%) ITIL
4 57 (9.18%) Cybersecurity
5 39 (6.28%) Remote Monitoring and Management
5 39 (6.28%) Service Delivery
6 38 (6.12%) Disaster Recovery
6 38 (6.12%) Mentoring
7 37 (5.96%) ERP
8 34 (5.48%) Process Improvement
9 29 (4.67%) Infrastructure Engineering
10 27 (4.35%) ITSM
11 26 (4.19%) Mobile Device Management
12 25 (4.03%) Incident Management
12 25 (4.03%) Service Management
13 24 (3.86%) Time Management
14 17 (2.74%) Proactive Maintenance
15 15 (2.42%) Information Security
15 15 (2.42%) User Experience
Programming Languages
1 29 (4.67%) PowerShell
2 4 (0.64%) VBScript
3 3 (0.48%) SQL
Qualifications
1 43 (6.92%) Degree
2 26 (4.19%) Security Cleared
3 25 (4.03%) A+ Certification
3 25 (4.03%) Microsoft Certification
4 22 (3.54%) Network+ Certification
5 17 (2.74%) SC Cleared
6 10 (1.61%) Azure Certification
7 9 (1.45%) CCNA
7 9 (1.45%) Cisco Certification
7 9 (1.45%) DV Cleared
8 8 (1.29%) ITIL Foundation Certificate
9 7 (1.13%) Microsoft Certified Professional
10 4 (0.64%) DBS Check
10 4 (0.64%) HNC
11 2 (0.32%) Computer Science Degree
12 1 (0.16%) ACSP
12 1 (0.16%) AWS Certified Cloud Practitioner
12 1 (0.16%) CCA
12 1 (0.16%) CompTIA Security+
Quality Assurance & Compliance
1 33 (5.31%) Cyber Essentials
2 10 (1.61%) SLA
3 8 (1.29%) Cyber Essentials PLUS
4 7 (1.13%) ISO/IEC 27001
5 5 (0.81%) GDPR
6 3 (0.48%) QA
7 1 (0.16%) ISO 22301
System Software
1 209 (33.66%) Active Directory
2 33 (5.31%) VMware Infrastructure
3 28 (4.51%) Hyper-V
4 7 (1.13%) VMware Workstation
5 5 (0.81%) Firmware
6 4 (0.64%) BitLocker
6 4 (0.64%) VMware ESXi
6 4 (0.64%) VMware NSX
6 4 (0.64%) vSphere
7 2 (0.32%) Terminal Services
Systems Management
1 74 (11.92%) Microsoft Intune
2 24 (3.86%) SCCM
3 19 (3.06%) Autotask
4 7 (1.13%) Active Directory Federation Services
4 7 (1.13%) FortiGate
5 6 (0.97%) Jamf Pro
5 6 (0.97%) WSUS
6 4 (0.64%) Ansible
7 1 (0.16%) Single Sign-On
Vendors
1 325 (52.33%) Microsoft
2 58 (9.34%) VMware
3 30 (4.83%) Cisco
4 22 (3.54%) Meraki
5 19 (3.06%) Apple
6 18 (2.90%) Citrix
7 14 (2.25%) Google
8 9 (1.45%) ServiceNow
9 8 (1.29%) Fortinet
9 8 (1.29%) Freshdesk
9 8 (1.29%) Fujitsu
9 8 (1.29%) Virgin Media
10 7 (1.13%) ESET
10 7 (1.13%) SonicWALL
10 7 (1.13%) Sophos
11 6 (0.97%) CheckPoint
11 6 (0.97%) Draytek
11 6 (0.97%) HubSpot
11 6 (0.97%) Sage
11 6 (0.97%) Veeam