IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 17 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Nov 2025
Same period 2024 Same period 2023
Rank 59 81 129
Rank change year-on-year +22 +48 +69
Permanent jobs requiring an IT Support 359 313 187
As % of all permanent jobs in the North of England 3.75% 2.55% 2.45%
As % of the Job Titles category 4.28% 2.69% 2.53%
Number of salaries quoted 332 218 167
10th Percentile £23,250 £14,000 £22,790
25th Percentile £26,188 £18,000 £26,250
Median annual salary (50th Percentile) £31,000 £27,125 £30,000
Median % change year-on-year +14.29% -9.58% +14.29%
75th Percentile £34,500 £34,000 £35,250
90th Percentile £42,475 £39,945 £41,470
England median annual salary £31,000 £30,000 £32,500
% change year-on-year +3.33% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,390 11,621 7,395
% of permanent jobs with a recognized job title 87.55% 94.74% 96.74%
Number of salaries quoted 5,044 6,071 5,587
10th Percentile £26,250 £30,000 £29,000
25th Percentile £31,250 £40,000 £40,000
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% -
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £80,000 £82,548
England median annual salary £53,455 £57,500 £60,000
% change year-on-year -7.04% -4.17% -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 17 November 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 17 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +42 178 £29,000 +4.50% 57
Yorkshire +16 158 £31,000 +15.89% 39
North East -12 23 £31,500 +43.18% 12
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 17 November 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 205 (57.10%) Windows
2 176 (49.03%) Microsoft
3 174 (48.47%) Microsoft 365
4 121 (33.70%) Active Directory
5 110 (30.64%) Problem-Solving
6 92 (25.63%) Customer Service
7 79 (22.01%) Windows Server
8 77 (21.45%) ITIL
9 69 (19.22%) Azure
10 61 (16.99%) Windows 10
11 57 (15.88%) Microsoft Exchange
12 53 (14.76%) Microsoft Office
13 52 (14.48%) Firewall
14 51 (14.21%) VMware
15 43 (11.98%) Microsoft Intune
16 40 (11.14%) VMware Infrastructure
17 39 (10.86%) DNS
18 38 (10.58%) Continuous Improvement
19 36 (10.03%) Hyper-V
20 35 (9.75%) DHCP
21 34 (9.47%) Entra ID
22 29 (8.08%) Android
22 29 (8.08%) ITSM
23 28 (7.80%) VPN
24 27 (7.52%) Cisco
24 27 (7.52%) SharePoint
25 26 (7.24%) Veeam
26 25 (6.96%) SQL
26 25 (6.96%) User Experience
26 25 (6.96%) VLAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (15.88%) Microsoft Exchange
2 27 (7.52%) SharePoint
3 6 (1.67%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 53 (14.76%) Microsoft Office
2 14 (3.90%) Microsoft Excel
3 5 (1.39%) Microsoft PowerPoint
4 2 (0.56%) Acrobat
5 1 (0.28%) MS Visio
Cloud Services
1 174 (48.47%) Microsoft 365
2 69 (19.22%) Azure
3 34 (9.47%) Entra ID
4 11 (3.06%) SaaS
5 10 (2.79%) OneDrive
6 8 (2.23%) Google Workspace
7 6 (1.67%) Power Platform
8 5 (1.39%) Cloud Computing
8 5 (1.39%) Dynamics 365
8 5 (1.39%) Power Automate
9 4 (1.11%) AWS
10 2 (0.56%) Viva Engage
Communications & Networking
1 52 (14.48%) Firewall
2 39 (10.86%) DNS
3 35 (9.75%) DHCP
4 28 (7.80%) VPN
5 25 (6.96%) VLAN
6 24 (6.69%) WAN
6 24 (6.69%) Wi-Fi
7 22 (6.13%) LAN
7 22 (6.13%) TCP/IP
8 12 (3.34%) SAN
9 10 (2.79%) Cisco IOS
9 10 (2.79%) VoIP
9 10 (2.79%) Wireless
10 9 (2.51%) Remote Desktop
11 8 (2.23%) Network Security
12 6 (1.67%) WPA
13 3 (0.84%) SD-WAN
14 2 (0.56%) IPv4
14 2 (0.56%) IPv6
15 1 (0.28%) WebEx
Database & Business Intelligence
1 13 (3.62%) SQL Server
2 6 (1.67%) Power BI
General
1 188 (52.37%) Social Skills
2 52 (14.48%) Organisational Skills
3 44 (12.26%) Manufacturing
4 28 (7.80%) Pharmaceutical
5 18 (5.01%) Analytical Skills
5 18 (5.01%) Law
6 17 (4.74%) Retail
7 14 (3.90%) Legal
8 10 (2.79%) Finance
9 6 (1.67%) Automotive
9 6 (1.67%) Inclusion and Diversity
9 6 (1.67%) Public Sector
10 5 (1.39%) German Language
11 3 (0.84%) Aerospace
12 2 (0.56%) Documentation Skills
13 1 (0.28%) Advertising
13 1 (0.28%) French Language
13 1 (0.28%) Games
13 1 (0.28%) Marketing
Libraries, Frameworks & Software Standards
1 6 (1.67%) .NET
1 6 (1.67%) HTML
2 1 (0.28%) CSS
2 1 (0.28%) JSON
2 1 (0.28%) XML
Miscellaneous
1 48 (13.37%) Driving Licence
2 32 (8.91%) Onboarding
3 25 (6.96%) EPoS
4 11 (3.06%) Self-Motivation
5 8 (2.23%) Data Centre
5 8 (2.23%) Life Science
6 7 (1.95%) CCTV
6 7 (1.95%) Management Information System
7 6 (1.67%) Client/Server
7 6 (1.67%) Clustering
7 6 (1.67%) FMCG
7 6 (1.67%) NHS
8 5 (1.39%) Enterprise Software
8 5 (1.39%) LIMS
8 5 (1.39%) SCADA
8 5 (1.39%) Video Conferencing
9 4 (1.11%) Mobile App
9 4 (1.11%) Replication
10 3 (0.84%) Enterprise Storage
10 3 (0.84%) iPad
Operating Systems
1 205 (57.10%) Windows
2 79 (22.01%) Windows Server
3 61 (16.99%) Windows 10
4 29 (8.08%) Android
5 14 (3.90%) Mac OS
6 13 (3.62%) Apple iOS
7 8 (2.23%) Linux
8 7 (1.95%) Windows Server 2016
9 6 (1.67%) Mac OS X
10 5 (1.39%) Windows Server 2019
11 4 (1.11%) Windows 7
11 4 (1.11%) Windows 8
11 4 (1.11%) Windows Server 2012
12 2 (0.56%) Unix
Processes & Methodologies
1 110 (30.64%) Problem-Solving
2 92 (25.63%) Customer Service
3 77 (21.45%) ITIL
4 38 (10.58%) Continuous Improvement
5 29 (8.08%) ITSM
6 25 (6.96%) User Experience
7 24 (6.69%) Process Improvement
7 24 (6.69%) Service Management
8 22 (6.13%) Cybersecurity
8 22 (6.13%) ERP
8 22 (6.13%) Mentoring
9 20 (5.57%) Service Delivery
10 18 (5.01%) Project Delivery
11 16 (4.46%) CRM
12 14 (3.90%) Asset Management
13 13 (3.62%) Disaster Recovery
14 12 (3.34%) Mathematics
15 11 (3.06%) Customer-Centricity
15 11 (3.06%) Patch Management
15 11 (3.06%) Time Management
Programming Languages
1 25 (6.96%) SQL
2 7 (1.95%) PL/SQL
2 7 (1.95%) VBA
2 7 (1.95%) VBScript
3 6 (1.67%) C#
3 6 (1.67%) JavaScript
3 6 (1.67%) PowerShell
3 6 (1.67%) VB.NET
4 3 (0.84%) VB
5 1 (0.28%) Java
Qualifications
1 17 (4.74%) A+ Certification
1 17 (4.74%) Microsoft Certification
2 15 (4.18%) Degree
3 13 (3.62%) ITIL Foundation Certificate
4 11 (3.06%) DBS Check
5 10 (2.79%) MCP
6 8 (2.23%) ITIL Certification
7 6 (1.67%) CCNA
7 6 (1.67%) Cisco Certification
7 6 (1.67%) Network+ Certification
8 5 (1.39%) MCSA
9 2 (0.56%) SC Cleared
9 2 (0.56%) Security Cleared
10 1 (0.28%) BPSS Clearance
Quality Assurance & Compliance
1 14 (3.90%) SLA
2 11 (3.06%) Cyber Essentials
3 5 (1.39%) 21 CFR Part 11
3 5 (1.39%) Cyber Essentials PLUS
3 5 (1.39%) GDPR
3 5 (1.39%) GxP
4 2 (0.56%) QA
5 1 (0.28%) ISO/IEC 27001
System Software
1 121 (33.70%) Active Directory
2 40 (11.14%) VMware Infrastructure
3 36 (10.03%) Hyper-V
4 4 (1.11%) VMware Workstation
5 3 (0.84%) Firmware
5 3 (0.84%) VMware ESXi
6 2 (0.56%) Virtual Desktop
6 2 (0.56%) vSphere
6 2 (0.56%) XenDesktop
Systems Management
1 43 (11.98%) Microsoft Intune
2 13 (3.62%) SCCM
3 4 (1.11%) Autotask
4 1 (0.28%) RSA Archer
Vendors
1 176 (49.03%) Microsoft
2 51 (14.21%) VMware
3 27 (7.52%) Cisco
4 26 (7.24%) Veeam
5 9 (2.51%) Adobe
5 9 (2.51%) Citrix
5 9 (2.51%) Sophos
6 8 (2.23%) Dell
6 8 (2.23%) Google
7 7 (1.95%) ESET
7 7 (1.95%) HP
8 6 (1.67%) Apple
8 6 (1.67%) Salesforce
8 6 (1.67%) SonicWALL
8 6 (1.67%) Supermicro
9 5 (1.39%) Datto
9 5 (1.39%) Facebook
9 5 (1.39%) Ubiquiti
10 4 (1.11%) MobileIron
10 4 (1.11%) Zoho