IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 19 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Apr 2026
Same period 2025 Same period 2024
Rank 59 54 67
Rank change year-on-year -5 +13 +50
Permanent jobs requiring an IT Support 548 336 544
As % of all permanent jobs in the North of England 3.14% 4.84% 3.30%
As % of the Job Titles category 3.42% 5.34% 3.46%
Number of salaries quoted 470 216 494
10th Percentile £25,375 £21,250 £21,250
25th Percentile £26,750 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £35,000 £34,000 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,003 6,292 15,716
% of permanent jobs with a recognized job title 91.72% 90.68% 95.20%
Number of salaries quoted 10,347 3,804 12,580
10th Percentile £29,000 £28,750 £27,000
25th Percentile £36,250 £37,716 £36,000
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -5.66%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £84,355 £78,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.37%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 19 April 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 19 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +50 269 £30,000 - 38
Yorkshire -14 256 £30,000 +1.69% 19
North East -27 23 £30,000 - 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 19 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 288 (52.55%) Microsoft
2 260 (47.45%) Windows
3 257 (46.90%) Microsoft 365
4 192 (35.04%) Active Directory
5 178 (32.48%) Problem-Solving
6 129 (23.54%) Customer Service
7 126 (22.99%) Windows Server
8 122 (22.26%) Azure
9 92 (16.79%) DNS
10 88 (16.06%) DHCP
11 81 (14.78%) ITIL
12 74 (13.50%) Firewall
13 70 (12.77%) Microsoft Exchange
13 70 (12.77%) Windows 10
14 67 (12.23%) Microsoft Office
14 67 (12.23%) VMware
15 62 (11.31%) Microsoft Intune
16 60 (10.95%) SharePoint
17 54 (9.85%) Continuous Improvement
18 50 (9.12%) Entra ID
19 47 (8.58%) TCP/IP
20 46 (8.39%) VPN
21 45 (8.21%) WAN
22 44 (8.03%) Cybersecurity
23 39 (7.12%) Hyper-V
23 39 (7.12%) Mentoring
23 39 (7.12%) Process Improvement
23 39 (7.12%) Remote Monitoring and Management
24 38 (6.93%) Degree
24 38 (6.93%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 70 (12.77%) Microsoft Exchange
2 60 (10.95%) SharePoint
Applications
1 67 (12.23%) Microsoft Office
2 13 (2.37%) Microsoft Excel
3 2 (0.36%) AutoCAD
3 2 (0.36%) Microsoft PowerPoint
4 1 (0.18%) Acrobat
Business Applications
1 1 (0.18%) Dynamics CRM
1 1 (0.18%) NetSuite
Cloud Services
1 257 (46.90%) Microsoft 365
2 122 (22.26%) Azure
3 50 (9.12%) Entra ID
4 16 (2.92%) Google Workspace
5 15 (2.74%) SaaS
6 12 (2.19%) OneDrive
7 8 (1.46%) AWS
7 8 (1.46%) Azure Sentinel
7 8 (1.46%) IaaS
7 8 (1.46%) Power Platform
8 5 (0.91%) Cloud Computing
8 5 (0.91%) Intacct
8 5 (0.91%) PaaS
9 4 (0.73%) Viva Engage
10 2 (0.36%) Microsoft Copilot
Communications & Networking
1 92 (16.79%) DNS
2 88 (16.06%) DHCP
3 74 (13.50%) Firewall
4 47 (8.58%) TCP/IP
5 46 (8.39%) VPN
6 45 (8.21%) WAN
7 38 (6.93%) LAN
8 35 (6.39%) VLAN
9 32 (5.84%) Wi-Fi
10 17 (3.10%) Wireless
11 15 (2.74%) VoIP
12 14 (2.55%) SD-WAN
13 13 (2.37%) Network Security
14 8 (1.46%) SAN
15 6 (1.09%) Ethernet
15 6 (1.09%) IP Telephony
15 6 (1.09%) WLAN
16 4 (0.73%) Asterisk PBX
16 4 (0.73%) Structured Cabling
16 4 (0.73%) VPLS
Database & Business Intelligence
1 17 (3.10%) SQL Server
2 11 (2.01%) PostgreSQL
3 8 (1.46%) Power BI
4 3 (0.55%) MySQL
Development Applications
1 6 (1.09%) JIRA
2 4 (0.73%) GitLab
General
1 199 (36.31%) Social Skills
2 75 (13.69%) Organisational Skills
3 50 (9.12%) Manufacturing
4 24 (4.38%) Analytical Skills
5 21 (3.83%) Retail
6 18 (3.28%) Advertising
6 18 (3.28%) Law
7 15 (2.74%) Finance
8 13 (2.37%) Aerospace
8 13 (2.37%) Documentation Skills
9 11 (2.01%) Inclusion and Diversity
10 9 (1.64%) Marketing
11 8 (1.46%) Multimedia
12 7 (1.28%) Automotive
13 6 (1.09%) Electronics
13 6 (1.09%) Telecoms
14 5 (0.91%) Agriculture
14 5 (0.91%) Public Sector
14 5 (0.91%) Social Housing
15 2 (0.36%) Police
Libraries, Frameworks & Software Standards
1 4 (0.73%) OpenTelemetry
2 1 (0.18%) Software Packaging
Miscellaneous
1 109 (19.89%) Driving Licence
2 36 (6.57%) Onboarding
3 26 (4.74%) Self-Motivation
4 15 (2.74%) Management Information System
5 14 (2.55%) Renewable Energy
6 10 (1.82%) CCTV
7 8 (1.46%) Data Centre
8 7 (1.28%) Analytical Mindset
9 5 (0.91%) iPad
9 5 (0.91%) Mobile App
9 5 (0.91%) NHS
9 5 (0.91%) Security Posture
10 4 (0.73%) iPhone
10 4 (0.73%) Life Science
10 4 (0.73%) PKI
10 4 (0.73%) Replication
11 3 (0.55%) Hybrid Cloud
12 2 (0.36%) Social Media
12 2 (0.36%) Video Conferencing
13 1 (0.18%) FMCG
Operating Systems
1 260 (47.45%) Windows
2 126 (22.99%) Windows Server
3 70 (12.77%) Windows 10
4 27 (4.93%) Android
5 18 (3.28%) Mac OS
6 17 (3.10%) Apple iOS
7 12 (2.19%) Linux
8 10 (1.82%) Windows 7
8 10 (1.82%) Windows 8
9 7 (1.28%) Windows Server 2016
10 6 (1.09%) Windows Server 2019
11 5 (0.91%) Unix
12 4 (0.73%) Windows Server 2012
13 2 (0.36%) Mac OS X
14 1 (0.18%) Red Hat Enterprise Linux
14 1 (0.18%) Solaris
Processes & Methodologies
1 178 (32.48%) Problem-Solving
2 129 (23.54%) Customer Service
3 81 (14.78%) ITIL
4 54 (9.85%) Continuous Improvement
5 44 (8.03%) Cybersecurity
6 39 (7.12%) Mentoring
6 39 (7.12%) Process Improvement
6 39 (7.12%) Remote Monitoring and Management
7 36 (6.57%) Service Delivery
8 24 (4.38%) Infrastructure Engineering
8 24 (4.38%) Mobile Device Management
9 23 (4.20%) Asset Management
9 23 (4.20%) Disaster Recovery
9 23 (4.20%) ERP
9 23 (4.20%) Service Management
10 22 (4.01%) ITSM
10 22 (4.01%) Time Management
11 21 (3.83%) Proactive Maintenance
12 19 (3.47%) Incident Management
12 19 (3.47%) Project Delivery
Programming Languages
1 17 (3.10%) PowerShell
2 8 (1.46%) SQL
3 2 (0.36%) PL/SQL
3 2 (0.36%) VBScript
4 1 (0.18%) Bash
4 1 (0.18%) Python
4 1 (0.18%) VBA
Qualifications
1 38 (6.93%) Degree
2 29 (5.29%) Security Cleared
3 25 (4.56%) A+ Certification
4 20 (3.65%) Network+ Certification
5 18 (3.28%) SC Cleared
6 15 (2.74%) Microsoft Certification
7 9 (1.64%) DV Cleared
7 9 (1.64%) ITIL Foundation Certificate
8 8 (1.46%) DBS Check
9 6 (1.09%) ITIL Certification
10 5 (0.91%) Azure Certification
11 4 (0.73%) CCNA
11 4 (0.73%) Cisco Certification
11 4 (0.73%) HNC
12 2 (0.36%) BPSS Clearance
12 2 (0.36%) Microsoft Certified Professional
13 1 (0.18%) ACSP
13 1 (0.18%) CompTIA Security+
Quality Assurance & Compliance
1 20 (3.65%) Cyber Essentials
2 11 (2.01%) SLA
3 6 (1.09%) Cyber Essentials PLUS
4 4 (0.73%) GDPR
4 4 (0.73%) ISO/IEC 27001
4 4 (0.73%) QA
5 1 (0.18%) ISO 22301
System Software
1 192 (35.04%) Active Directory
2 39 (7.12%) Hyper-V
3 37 (6.75%) VMware Infrastructure
4 11 (2.01%) VMware Workstation
5 5 (0.91%) vSphere
6 4 (0.73%) VMware ESXi
6 4 (0.73%) VMware NSX
7 1 (0.18%) Docker
7 1 (0.18%) Firmware
7 1 (0.18%) Terminal Services
7 1 (0.18%) Virtual Desktop
7 1 (0.18%) XenDesktop
Systems Management
1 62 (11.31%) Microsoft Intune
2 23 (4.20%) SCCM
3 18 (3.28%) Autotask
4 7 (1.28%) Active Directory Federation Services
5 6 (1.09%) WSUS
6 5 (0.91%) Ansible
7 4 (0.73%) FortiGate
8 2 (0.36%) Jamf Pro
9 1 (0.18%) Podman
9 1 (0.18%) Single Sign-On
Vendors
1 288 (52.55%) Microsoft
2 67 (12.23%) VMware
3 26 (4.74%) Citrix
4 21 (3.83%) Apple
5 16 (2.92%) Google
6 13 (2.37%) Cisco
7 12 (2.19%) Meraki
8 10 (1.82%) ESET
9 9 (1.64%) Fortinet
10 8 (1.46%) Fujitsu
10 8 (1.46%) Veeam
10 8 (1.46%) Virgin Media
11 6 (1.09%) HubSpot
11 6 (1.09%) Sage
12 5 (0.91%) Ubiquiti
12 5 (0.91%) Zoho
13 4 (0.73%) Facebook
13 4 (0.73%) SonicWALL
13 4 (0.73%) Sophos
13 4 (0.73%) Splunk