IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 11 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 48 85 58
Rank change year-on-year +37 -27 +83
Permanent jobs requiring an IT Support 632 359 627
As % of all permanent jobs in the North of England 3.05% 3.82% 3.43%
As % of the Job Titles category 3.21% 4.34% 3.60%
Number of salaries quoted 541 333 555
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,250 £24,500 £22,750
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -
75th Percentile £36,000 £35,000 £33,750
90th Percentile £42,500 £41,000 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,666 8,267 17,414
% of permanent jobs with a recognized job title 94.78% 88.08% 95.13%
Number of salaries quoted 14,319 4,425 13,140
10th Percentile £30,000 £26,000 £27,144
25th Percentile £40,000 £33,125 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -8.12%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £88,148 £81,150 £78,750
England median annual salary £57,500 £55,000 £53,000
% change year-on-year +4.55% +3.77% -11.67%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 11 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +68 314 £30,250 +6.14% 32
Yorkshire +4 275 £30,000 - 26
North East -30 43 £30,250 -6.92% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 11 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 349 (55.22%) Microsoft
2 325 (51.42%) Microsoft 365
3 288 (45.57%) Windows
4 228 (36.08%) Active Directory
5 193 (30.54%) Problem-Solving
6 172 (27.22%) Customer Service
7 144 (22.78%) Windows Server
8 138 (21.84%) Azure
9 116 (18.35%) DNS
10 110 (17.41%) DHCP
11 92 (14.56%) SharePoint
12 85 (13.45%) Windows 10
13 84 (13.29%) Firewall
14 83 (13.13%) Microsoft Exchange
15 79 (12.50%) Microsoft Intune
16 73 (11.55%) Continuous Improvement
17 71 (11.23%) Cybersecurity
17 71 (11.23%) ITIL
18 66 (10.44%) Entra ID
19 61 (9.65%) VMware
20 59 (9.34%) Microsoft Office
21 58 (9.18%) TCP/IP
22 51 (8.07%) Degree
23 45 (7.12%) Service Delivery
24 44 (6.96%) VPN
25 43 (6.80%) Disaster Recovery
25 43 (6.80%) VoIP
26 42 (6.65%) Cisco
26 42 (6.65%) ERP
26 42 (6.65%) Mentoring

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 92 (14.56%) SharePoint
2 83 (13.13%) Microsoft Exchange
3 3 (0.47%) Apache
3 3 (0.47%) IIS
Applications
1 59 (9.34%) Microsoft Office
2 11 (1.74%) Microsoft Excel
3 3 (0.47%) Microsoft PowerPoint
4 2 (0.32%) MS Visio
5 1 (0.16%) AutoCAD
5 1 (0.16%) Revit
Business Applications
1 4 (0.63%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 325 (51.42%) Microsoft 365
2 138 (21.84%) Azure
3 66 (10.44%) Entra ID
4 27 (4.27%) OneDrive
5 15 (2.37%) AWS
6 14 (2.22%) Google Workspace
6 14 (2.22%) Power Platform
7 11 (1.74%) SaaS
8 8 (1.27%) IaaS
9 7 (1.11%) Viva Engage
10 6 (0.95%) Microsoft Copilot
11 5 (0.79%) Cloud Computing
11 5 (0.79%) Intacct
11 5 (0.79%) PaaS
12 4 (0.63%) Azure Sentinel
12 4 (0.63%) Mimecast
13 1 (0.16%) Adobe Creative Cloud
13 1 (0.16%) ChatGPT
13 1 (0.16%) Power Automate
Communications & Networking
1 116 (18.35%) DNS
2 110 (17.41%) DHCP
3 84 (13.29%) Firewall
4 58 (9.18%) TCP/IP
5 44 (6.96%) VPN
6 43 (6.80%) VoIP
7 41 (6.49%) LAN
8 40 (6.33%) VLAN
9 36 (5.70%) WAN
9 36 (5.70%) Wi-Fi
10 29 (4.59%) Wireless
11 13 (2.06%) Cisco IOS
12 11 (1.74%) SD-WAN
12 11 (1.74%) WLAN
13 10 (1.58%) Network Security
14 9 (1.42%) Structured Cabling
15 8 (1.27%) Remote Desktop
16 6 (0.95%) IP Telephony
17 4 (0.63%) Asterisk PBX
17 4 (0.63%) VPLS
Database & Business Intelligence
1 13 (2.06%) SQL Server
2 9 (1.42%) PostgreSQL
2 9 (1.42%) Power BI
3 4 (0.63%) MySQL
4 3 (0.47%) Amazon RDS
5 1 (0.16%) Relational Database
Development Applications
1 7 (1.11%) JIRA
2 4 (0.63%) GitLab
General
1 208 (32.91%) Social Skills
2 66 (10.44%) Organisational Skills
3 52 (8.23%) Manufacturing
4 25 (3.96%) Analytical Skills
5 21 (3.32%) Retail
6 20 (3.16%) Advertising
7 14 (2.22%) Finance
8 13 (2.06%) Automotive
8 13 (2.06%) Inclusion and Diversity
8 13 (2.06%) Law
9 11 (1.74%) Documentation Skills
10 9 (1.42%) Aerospace
11 8 (1.27%) Multimedia
12 5 (0.79%) Agriculture
12 5 (0.79%) Legal
12 5 (0.79%) Social Housing
12 5 (0.79%) Telecoms
13 4 (0.63%) Electronics
13 4 (0.63%) Marketing
13 4 (0.63%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.63%) HTML
1 4 (0.63%) JSON
1 4 (0.63%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 119 (18.83%) Driving Licence
2 46 (7.28%) Onboarding
3 31 (4.91%) Self-Motivation
4 17 (2.69%) CCTV
5 7 (1.11%) iPad
5 7 (1.11%) iPhone
5 7 (1.11%) Renewable Energy
6 6 (0.95%) Manufacturing Execution System
6 6 (0.95%) Operational Technology
7 5 (0.79%) Management Information System
7 5 (0.79%) Security Posture
7 5 (0.79%) Virtual Team
8 4 (0.63%) Enterprise Software
8 4 (0.63%) Housing Association
8 4 (0.63%) PKI
9 3 (0.47%) Analytical Mindset
9 3 (0.47%) CMDB
9 3 (0.47%) FMCG
9 3 (0.47%) Hybrid Cloud
9 3 (0.47%) Microsoft Licensing
Operating Systems
1 288 (45.57%) Windows
2 144 (22.78%) Windows Server
3 85 (13.45%) Windows 10
4 22 (3.48%) Mac OS
5 20 (3.16%) Windows Server 2019
6 14 (2.22%) Windows Server 2016
7 12 (1.90%) Linux
8 11 (1.74%) Android
9 7 (1.11%) Apple iOS
9 7 (1.11%) Windows 7
9 7 (1.11%) Windows 8
10 3 (0.47%) Ubuntu
10 3 (0.47%) Windows Server 2012
11 2 (0.32%) Mac OS X
Processes & Methodologies
1 193 (30.54%) Problem-Solving
2 172 (27.22%) Customer Service
3 73 (11.55%) Continuous Improvement
4 71 (11.23%) Cybersecurity
4 71 (11.23%) ITIL
5 45 (7.12%) Service Delivery
6 43 (6.80%) Disaster Recovery
7 42 (6.65%) ERP
7 42 (6.65%) Mentoring
7 42 (6.65%) Remote Monitoring and Management
8 33 (5.22%) Infrastructure Engineering
8 33 (5.22%) ITSM
9 30 (4.75%) Process Improvement
10 28 (4.43%) Incident Management
11 27 (4.27%) Mobile Device Management
11 27 (4.27%) Service Management
12 24 (3.80%) Time Management
13 19 (3.01%) Proactive Maintenance
14 17 (2.69%) User Experience
15 16 (2.53%) Asset Management
Programming Languages
1 28 (4.43%) PowerShell
2 4 (0.63%) VBScript
Qualifications
1 51 (8.07%) Degree
2 32 (5.06%) Microsoft Certification
3 25 (3.96%) A+ Certification
4 23 (3.64%) Security Cleared
5 20 (3.16%) Network+ Certification
6 14 (2.22%) SC Cleared
7 10 (1.58%) Azure Certification
8 9 (1.42%) CCNA
8 9 (1.42%) Cisco Certification
8 9 (1.42%) DV Cleared
9 8 (1.27%) ITIL Foundation Certificate
9 8 (1.27%) Microsoft Certified Professional
10 6 (0.95%) DBS Check
11 4 (0.63%) HNC
12 2 (0.32%) Computer Science Degree
13 1 (0.16%) ACSP
13 1 (0.16%) AWS Certified Cloud Practitioner
13 1 (0.16%) CCA
13 1 (0.16%) CompTIA Security+
13 1 (0.16%) HND
Quality Assurance & Compliance
1 32 (5.06%) Cyber Essentials
2 13 (2.06%) SLA
3 8 (1.27%) Cyber Essentials PLUS
4 6 (0.95%) ISO/IEC 27001
5 3 (0.47%) GDPR
5 3 (0.47%) QA
6 2 (0.32%) PMO
7 1 (0.16%) ISO 22301
System Software
1 228 (36.08%) Active Directory
2 39 (6.17%) VMware Infrastructure
3 35 (5.54%) Hyper-V
4 7 (1.11%) Firmware
4 7 (1.11%) VMware ESXi
4 7 (1.11%) VMware Workstation
5 4 (0.63%) BitLocker
5 4 (0.63%) VMware NSX
5 4 (0.63%) vSphere
6 2 (0.32%) Terminal Services
Systems Management
1 79 (12.50%) Microsoft Intune
2 24 (3.80%) SCCM
3 19 (3.01%) Autotask
4 9 (1.42%) FortiGate
4 9 (1.42%) WSUS
5 7 (1.11%) Jamf Pro
6 6 (0.95%) Active Directory Federation Services
7 4 (0.63%) Ansible
8 1 (0.16%) Single Sign-On
Vendors
1 349 (55.22%) Microsoft
2 61 (9.65%) VMware
3 42 (6.65%) Cisco
4 27 (4.27%) Meraki
5 18 (2.85%) Apple
6 15 (2.37%) Citrix
7 14 (2.22%) Google
8 12 (1.90%) SonicWALL
9 11 (1.74%) ServiceNow
10 10 (1.58%) CheckPoint
10 10 (1.58%) Freshdesk
10 10 (1.58%) HP
11 9 (1.42%) Sophos
11 9 (1.42%) Veeam
12 8 (1.27%) Fortinet
12 8 (1.27%) Fujitsu
12 8 (1.27%) Palo Alto
12 8 (1.27%) Virgin Media
13 7 (1.11%) ESET
13 7 (1.11%) ProCurve