IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 9 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Jul 2026
Same period 2025 Same period 2024
Rank 51 87 55
Rank change year-on-year +36 -32 +82
Permanent jobs requiring an IT Support 626 356 633
As % of all permanent jobs in the North of England 3.03% 3.82% 3.41%
As % of the Job Titles category 3.20% 4.33% 3.58%
Number of salaries quoted 536 330 559
10th Percentile £25,500 £21,250 £18,000
25th Percentile £27,219 £24,500 £23,000
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £36,000 £35,000 £33,750
90th Percentile £43,750 £41,025 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -8.66%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,546 8,220 17,658
% of permanent jobs with a recognized job title 94.69% 88.09% 95.11%
Number of salaries quoted 14,231 4,396 13,366
10th Percentile £30,000 £26,000 £27,000
25th Percentile £40,000 £33,438 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -7.41%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £88,148 £81,625 £78,750
England median annual salary £57,500 £56,000 £52,837
% change year-on-year +2.68% +5.99% -11.94%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 9 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 9 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +70 309 £30,000 +3.45% 34
Yorkshire +4 275 £30,000 - 27
North East -26 42 £32,000 -1.54% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 9 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 345 (55.11%) Microsoft
2 321 (51.28%) Microsoft 365
3 283 (45.21%) Windows
4 223 (35.62%) Active Directory
5 191 (30.51%) Problem-Solving
6 167 (26.68%) Customer Service
7 143 (22.84%) Windows Server
8 136 (21.73%) Azure
9 114 (18.21%) DNS
10 108 (17.25%) DHCP
11 91 (14.54%) SharePoint
12 84 (13.42%) Firewall
12 84 (13.42%) Windows 10
13 80 (12.78%) Microsoft Exchange
14 78 (12.46%) Microsoft Intune
15 73 (11.66%) Continuous Improvement
16 70 (11.18%) Cybersecurity
17 69 (11.02%) ITIL
18 63 (10.06%) Entra ID
19 60 (9.58%) VMware
20 58 (9.27%) Microsoft Office
21 56 (8.95%) TCP/IP
22 50 (7.99%) Degree
23 44 (7.03%) Service Delivery
24 43 (6.87%) Disaster Recovery
25 42 (6.71%) ERP
25 42 (6.71%) Remote Monitoring and Management
25 42 (6.71%) VoIP
26 41 (6.55%) Cisco
26 41 (6.55%) Mentoring

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 91 (14.54%) SharePoint
2 80 (12.78%) Microsoft Exchange
3 2 (0.32%) Apache
3 2 (0.32%) IIS
Applications
1 58 (9.27%) Microsoft Office
2 11 (1.76%) Microsoft Excel
3 3 (0.48%) Microsoft PowerPoint
4 1 (0.16%) AutoCAD
4 1 (0.16%) MS Visio
4 1 (0.16%) Revit
Business Applications
1 4 (0.64%) NetSuite
2 1 (0.16%) Dynamics CRM
Cloud Services
1 321 (51.28%) Microsoft 365
2 136 (21.73%) Azure
3 63 (10.06%) Entra ID
4 24 (3.83%) OneDrive
5 15 (2.40%) AWS
6 14 (2.24%) Google Workspace
6 14 (2.24%) Power Platform
7 11 (1.76%) SaaS
8 8 (1.28%) IaaS
9 6 (0.96%) Microsoft Copilot
9 6 (0.96%) Viva Engage
10 5 (0.80%) Cloud Computing
10 5 (0.80%) Intacct
10 5 (0.80%) PaaS
11 4 (0.64%) Azure Sentinel
11 4 (0.64%) Mimecast
12 1 (0.16%) Adobe Creative Cloud
12 1 (0.16%) ChatGPT
12 1 (0.16%) Power Automate
Communications & Networking
1 114 (18.21%) DNS
2 108 (17.25%) DHCP
3 84 (13.42%) Firewall
4 56 (8.95%) TCP/IP
5 42 (6.71%) VoIP
6 41 (6.55%) VPN
7 40 (6.39%) LAN
8 39 (6.23%) VLAN
9 36 (5.75%) WAN
10 35 (5.59%) Wi-Fi
11 29 (4.63%) Wireless
12 12 (1.92%) Cisco IOS
13 11 (1.76%) SD-WAN
14 10 (1.60%) Network Security
14 10 (1.60%) WLAN
15 9 (1.44%) Structured Cabling
16 7 (1.12%) Remote Desktop
17 6 (0.96%) IP Telephony
18 4 (0.64%) Asterisk PBX
18 4 (0.64%) VPLS
Database & Business Intelligence
1 12 (1.92%) SQL Server
2 9 (1.44%) PostgreSQL
2 9 (1.44%) Power BI
3 3 (0.48%) Amazon RDS
3 3 (0.48%) MySQL
4 1 (0.16%) Relational Database
Development Applications
1 7 (1.12%) JIRA
2 4 (0.64%) GitLab
General
1 206 (32.91%) Social Skills
2 66 (10.54%) Organisational Skills
3 52 (8.31%) Manufacturing
4 23 (3.67%) Analytical Skills
5 21 (3.35%) Retail
6 20 (3.19%) Advertising
7 14 (2.24%) Finance
8 13 (2.08%) Automotive
8 13 (2.08%) Law
9 12 (1.92%) Inclusion and Diversity
10 11 (1.76%) Documentation Skills
11 9 (1.44%) Aerospace
12 8 (1.28%) Multimedia
13 5 (0.80%) Agriculture
13 5 (0.80%) Legal
13 5 (0.80%) Social Housing
13 5 (0.80%) Telecoms
14 4 (0.64%) Electronics
14 4 (0.64%) Marketing
14 4 (0.64%) Public Sector
Libraries, Frameworks & Software Standards
1 4 (0.64%) HTML
1 4 (0.64%) JSON
1 4 (0.64%) OpenTelemetry
2 1 (0.16%) Software Packaging
Miscellaneous
1 119 (19.01%) Driving Licence
2 46 (7.35%) Onboarding
3 31 (4.95%) Self-Motivation
4 17 (2.72%) CCTV
5 7 (1.12%) Renewable Energy
6 6 (0.96%) iPad
6 6 (0.96%) iPhone
6 6 (0.96%) Manufacturing Execution System
6 6 (0.96%) Operational Technology
7 5 (0.80%) Management Information System
7 5 (0.80%) Security Posture
7 5 (0.80%) Virtual Team
8 4 (0.64%) Enterprise Software
8 4 (0.64%) Housing Association
8 4 (0.64%) PKI
9 3 (0.48%) Analytical Mindset
9 3 (0.48%) CMDB
9 3 (0.48%) FMCG
9 3 (0.48%) Hybrid Cloud
9 3 (0.48%) Microsoft Licensing
Operating Systems
1 283 (45.21%) Windows
2 143 (22.84%) Windows Server
3 84 (13.42%) Windows 10
4 21 (3.35%) Mac OS
5 20 (3.19%) Windows Server 2019
6 13 (2.08%) Windows Server 2016
7 11 (1.76%) Android
7 11 (1.76%) Linux
8 7 (1.12%) Apple iOS
8 7 (1.12%) Windows 7
8 7 (1.12%) Windows 8
9 3 (0.48%) Windows Server 2012
10 2 (0.32%) Mac OS X
10 2 (0.32%) Ubuntu
Processes & Methodologies
1 191 (30.51%) Problem-Solving
2 167 (26.68%) Customer Service
3 73 (11.66%) Continuous Improvement
4 70 (11.18%) Cybersecurity
5 69 (11.02%) ITIL
6 44 (7.03%) Service Delivery
7 43 (6.87%) Disaster Recovery
8 42 (6.71%) ERP
8 42 (6.71%) Remote Monitoring and Management
9 41 (6.55%) Mentoring
10 33 (5.27%) Infrastructure Engineering
11 32 (5.11%) ITSM
12 30 (4.79%) Process Improvement
13 27 (4.31%) Incident Management
13 27 (4.31%) Service Management
14 26 (4.15%) Mobile Device Management
15 24 (3.83%) Time Management
16 19 (3.04%) Proactive Maintenance
17 17 (2.72%) User Experience
18 16 (2.56%) Business Continuity
Programming Languages
1 28 (4.47%) PowerShell
2 4 (0.64%) VBScript
Qualifications
1 50 (7.99%) Degree
2 30 (4.79%) Microsoft Certification
3 25 (3.99%) A+ Certification
4 23 (3.67%) Security Cleared
5 20 (3.19%) Network+ Certification
6 14 (2.24%) SC Cleared
7 10 (1.60%) Azure Certification
8 9 (1.44%) CCNA
8 9 (1.44%) Cisco Certification
8 9 (1.44%) DV Cleared
9 8 (1.28%) ITIL Foundation Certificate
9 8 (1.28%) Microsoft Certified Professional
10 6 (0.96%) DBS Check
11 4 (0.64%) HNC
12 2 (0.32%) Computer Science Degree
13 1 (0.16%) ACSP
13 1 (0.16%) AWS Certified Cloud Practitioner
13 1 (0.16%) CCA
13 1 (0.16%) CompTIA Security+
13 1 (0.16%) HND
Quality Assurance & Compliance
1 32 (5.11%) Cyber Essentials
2 13 (2.08%) SLA
3 8 (1.28%) Cyber Essentials PLUS
4 6 (0.96%) ISO/IEC 27001
5 3 (0.48%) GDPR
5 3 (0.48%) QA
6 2 (0.32%) PMO
7 1 (0.16%) ISO 22301
System Software
1 223 (35.62%) Active Directory
2 38 (6.07%) VMware Infrastructure
3 35 (5.59%) Hyper-V
4 7 (1.12%) Firmware
4 7 (1.12%) VMware Workstation
5 6 (0.96%) VMware ESXi
6 4 (0.64%) BitLocker
6 4 (0.64%) VMware NSX
6 4 (0.64%) vSphere
7 2 (0.32%) Terminal Services
Systems Management
1 78 (12.46%) Microsoft Intune
2 24 (3.83%) SCCM
3 19 (3.04%) Autotask
4 9 (1.44%) FortiGate
5 8 (1.28%) WSUS
6 7 (1.12%) Jamf Pro
7 6 (0.96%) Active Directory Federation Services
8 4 (0.64%) Ansible
9 1 (0.16%) Single Sign-On
Vendors
1 345 (55.11%) Microsoft
2 60 (9.58%) VMware
3 41 (6.55%) Cisco
4 26 (4.15%) Meraki
5 18 (2.88%) Apple
6 15 (2.40%) Citrix
7 14 (2.24%) Google
8 11 (1.76%) ServiceNow
8 11 (1.76%) SonicWALL
9 10 (1.60%) Freshdesk
10 9 (1.44%) CheckPoint
10 9 (1.44%) Sophos
11 8 (1.28%) Fortinet
11 8 (1.28%) Fujitsu
11 8 (1.28%) HP
11 8 (1.28%) Veeam
11 8 (1.28%) Virgin Media
12 7 (1.12%) ESET
12 7 (1.12%) Palo Alto
13 6 (0.96%) HubSpot