IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 16 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 56 74 112
Rank change year-on-year +18 +38 +64
Permanent jobs requiring an IT Support 364 295 191
As % of all permanent jobs in the North of England 3.48% 2.99% 2.81%
As % of the Job Titles category 3.98% 3.16% 2.92%
Number of salaries quoted 327 122 172
10th Percentile £23,550 £18,000 £22,790
25th Percentile £26,250 £26,250 £26,250
Median annual salary (50th Percentile) £31,000 £30,000 £30,000
Median % change year-on-year +3.33% - +13.21%
75th Percentile £34,500 £36,438 £35,250
90th Percentile £43,450 £42,599 £42,400
England median annual salary £31,000 £32,250 £32,500
% change year-on-year -3.88% -0.77% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 9,157 9,343 6,540
% of permanent jobs with a recognized job title 87.47% 94.67% 96.32%
Number of salaries quoted 5,110 4,586 5,089
10th Percentile £27,500 £31,250 £29,000
25th Percentile £31,500 £40,000 £38,890
Median annual salary (50th Percentile) £48,068 £50,055 £52,500
Median % change year-on-year -3.97% -4.66% -
75th Percentile £66,250 £66,250 £67,500
90th Percentile £81,250 £80,000 £82,548
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 16 December 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +67 182 £29,000 -6.45% 50
Yorkshire -8 166 £31,000 +3.33% 30
North East -3 16 £31,500 -3.08% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 16 December 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 224 (61.54%) Windows
2 184 (50.55%) Microsoft
3 182 (50.00%) Microsoft 365
4 127 (34.89%) Active Directory
5 118 (32.42%) Problem-Solving
6 103 (28.30%) Customer Service
7 87 (23.90%) Windows Server
8 83 (22.80%) ITIL
9 69 (18.96%) Azure
10 62 (17.03%) Windows 10
11 60 (16.48%) Firewall
11 60 (16.48%) Microsoft Exchange
12 49 (13.46%) VMware
13 46 (12.64%) Microsoft Office
14 43 (11.81%) Hyper-V
15 41 (11.26%) Continuous Improvement
15 41 (11.26%) Microsoft Intune
16 40 (10.99%) DNS
16 40 (10.99%) VPN
17 39 (10.71%) VMware Infrastructure
18 38 (10.44%) Entra ID
19 37 (10.16%) SharePoint
20 36 (9.89%) DHCP
21 35 (9.62%) ITSM
22 32 (8.79%) Android
23 31 (8.52%) VLAN
24 29 (7.97%) WAN
25 27 (7.42%) LAN
25 27 (7.42%) TCP/IP
26 26 (7.14%) Cybersecurity

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 60 (16.48%) Microsoft Exchange
2 37 (10.16%) SharePoint
3 6 (1.65%) WordPress
4 1 (0.27%) CMS
4 1 (0.27%) IIS
4 1 (0.27%) Tomcat
Applications
1 46 (12.64%) Microsoft Office
2 11 (3.02%) Microsoft Excel
3 5 (1.37%) Microsoft PowerPoint
4 2 (0.55%) Acrobat
5 1 (0.27%) AutoCAD
5 1 (0.27%) MS Visio
Cloud Services
1 182 (50.00%) Microsoft 365
2 69 (18.96%) Azure
3 38 (10.44%) Entra ID
4 11 (3.02%) OneDrive
4 11 (3.02%) SaaS
5 8 (2.20%) Google Workspace
6 6 (1.65%) Power Platform
7 5 (1.37%) Cloud Computing
7 5 (1.37%) Dynamics 365
7 5 (1.37%) Power Automate
8 4 (1.10%) AWS
9 2 (0.55%) Azure Sentinel
9 2 (0.55%) Viva Engage
Communications & Networking
1 60 (16.48%) Firewall
2 40 (10.99%) DNS
2 40 (10.99%) VPN
3 36 (9.89%) DHCP
4 31 (8.52%) VLAN
5 29 (7.97%) WAN
6 27 (7.42%) LAN
6 27 (7.42%) TCP/IP
7 26 (7.14%) Wi-Fi
8 13 (3.57%) SAN
8 13 (3.57%) Wireless
9 9 (2.47%) VoIP
10 8 (2.20%) Cisco IOS
10 8 (2.20%) Network Security
10 8 (2.20%) Remote Desktop
11 4 (1.10%) WLAN
12 3 (0.82%) Ethernet
12 3 (0.82%) SD-WAN
12 3 (0.82%) WPA
13 2 (0.55%) Unified Communications
Database & Business Intelligence
1 6 (1.65%) Power BI
2 5 (1.37%) SQL Server
General
1 184 (50.55%) Social Skills
2 54 (14.84%) Manufacturing
3 52 (14.29%) Organisational Skills
4 19 (5.22%) Analytical Skills
4 19 (5.22%) Pharmaceutical
5 14 (3.85%) Law
5 14 (3.85%) Legal
6 13 (3.57%) Finance
7 10 (2.75%) Public Sector
8 9 (2.47%) Retail
9 8 (2.20%) Inclusion and Diversity
10 5 (1.37%) Advertising
10 5 (1.37%) German Language
10 5 (1.37%) Marketing
11 4 (1.10%) Aerospace
12 3 (0.82%) Automotive
13 2 (0.55%) Electronics
13 2 (0.55%) Fire and Rescue
13 2 (0.55%) Police
13 2 (0.55%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (1.65%) HTML
2 3 (0.82%) .NET
3 1 (0.27%) CSS
3 1 (0.27%) JSON
3 1 (0.27%) XML
Miscellaneous
1 57 (15.66%) Driving Licence
2 36 (9.89%) Onboarding
3 15 (4.12%) Self-Motivation
4 10 (2.75%) Data Centre
5 9 (2.47%) Management Information System
6 8 (2.20%) EPoS
6 8 (2.20%) NHS
7 7 (1.92%) Video Conferencing
8 6 (1.65%) Client/Server
8 6 (1.65%) FMCG
8 6 (1.65%) Replication
9 5 (1.37%) Clustering
9 5 (1.37%) Enterprise Software
9 5 (1.37%) LIMS
9 5 (1.37%) Renewable Energy
9 5 (1.37%) SCADA
10 4 (1.10%) Analytical Mindset
10 4 (1.10%) Life Science
10 4 (1.10%) Mobile App
11 3 (0.82%) iPhone
Operating Systems
1 224 (61.54%) Windows
2 87 (23.90%) Windows Server
3 62 (17.03%) Windows 10
4 32 (8.79%) Android
5 15 (4.12%) Apple iOS
5 15 (4.12%) Mac OS
6 10 (2.75%) Linux
7 6 (1.65%) Mac OS X
7 6 (1.65%) Windows Server 2016
8 5 (1.37%) Unix
9 4 (1.10%) Windows 7
9 4 (1.10%) Windows 8
10 1 (0.27%) Red Hat Enterprise Linux
10 1 (0.27%) Solaris
10 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 118 (32.42%) Problem-Solving
2 103 (28.30%) Customer Service
3 83 (22.80%) ITIL
4 41 (11.26%) Continuous Improvement
5 35 (9.62%) ITSM
6 26 (7.14%) Cybersecurity
6 26 (7.14%) Mentoring
7 24 (6.59%) Process Improvement
7 24 (6.59%) Service Management
8 23 (6.32%) Service Delivery
9 22 (6.04%) Project Delivery
9 22 (6.04%) User Experience
10 17 (4.67%) Asset Management
11 16 (4.40%) Disaster Recovery
12 14 (3.85%) ERP
12 14 (3.85%) IT Asset Management
13 12 (3.30%) Mobile Device Management
13 12 (3.30%) Remote Monitoring and Management
14 11 (3.02%) Patch Management
15 10 (2.75%) Strategic Planning
Programming Languages
1 14 (3.85%) SQL
2 8 (2.20%) PowerShell
3 7 (1.92%) PL/SQL
3 7 (1.92%) VBScript
4 4 (1.10%) VBA
5 3 (0.82%) C#
5 3 (0.82%) JavaScript
5 3 (0.82%) VB.NET
6 1 (0.27%) Bash
6 1 (0.27%) Java
6 1 (0.27%) Python
Qualifications
1 18 (4.95%) A+ Certification
2 17 (4.67%) Microsoft Certification
3 16 (4.40%) Degree
4 13 (3.57%) ITIL Foundation Certificate
5 12 (3.30%) DBS Check
6 10 (2.75%) ITIL Certification
6 10 (2.75%) MCP
7 8 (2.20%) Network+ Certification
8 7 (1.92%) Security Cleared
9 6 (1.65%) CCNA
9 6 (1.65%) Cisco Certification
10 5 (1.37%) MCSA
10 5 (1.37%) SC Cleared
11 3 (0.82%) BPSS Clearance
Quality Assurance & Compliance
1 19 (5.22%) SLA
2 13 (3.57%) Cyber Essentials
3 5 (1.37%) 21 CFR Part 11
3 5 (1.37%) Cyber Essentials PLUS
3 5 (1.37%) GxP
4 4 (1.10%) QA
5 3 (0.82%) GDPR
6 1 (0.27%) ISO/IEC 27001
System Software
1 127 (34.89%) Active Directory
2 43 (11.81%) Hyper-V
3 39 (10.71%) VMware Infrastructure
4 4 (1.10%) VMware Workstation
5 3 (0.82%) Firmware
6 2 (0.55%) Virtual Desktop
6 2 (0.55%) vSphere
6 2 (0.55%) XenDesktop
7 1 (0.27%) Docker
Systems Management
1 41 (11.26%) Microsoft Intune
2 14 (3.85%) SCCM
3 4 (1.10%) Autotask
4 1 (0.27%) Ansible
4 1 (0.27%) Podman
4 1 (0.27%) RSA Archer
Vendors
1 184 (50.55%) Microsoft
2 49 (13.46%) VMware
3 21 (5.77%) Cisco
4 20 (5.49%) Veeam
5 13 (3.57%) Apple
6 11 (3.02%) Citrix
7 9 (2.47%) Adobe
8 8 (2.20%) Google
8 8 (2.20%) Sophos
9 7 (1.92%) Dell
10 6 (1.65%) ESET
10 6 (1.65%) Facebook
10 6 (1.65%) HP
10 6 (1.65%) Salesforce
11 5 (1.37%) SonicWALL
11 5 (1.37%) Supermicro
12 4 (1.10%) Zoho
13 3 (0.82%) Sage
13 3 (0.82%) ServiceNow
14 2 (0.55%) SAP