IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 4 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 May 2026
Same period 2025 Same period 2024
Rank 58 61 65
Rank change year-on-year +3 +4 +51
Permanent jobs requiring an IT Support 536 363 557
As % of all permanent jobs in the North of England 2.91% 5.05% 3.35%
As % of the Job Titles category 3.16% 5.63% 3.52%
Number of salaries quoted 459 239 507
10th Percentile £25,475 £21,250 £21,150
25th Percentile £26,875 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £35,000 £35,000 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,957 6,447 15,816
% of permanent jobs with a recognized job title 92.17% 89.64% 94.99%
Number of salaries quoted 10,989 3,831 12,635
10th Percentile £30,000 £28,500 £27,000
25th Percentile £37,500 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -6.54%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £78,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -11.18%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 4 May 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 4 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +47 266 £30,000 - 26
Yorkshire -23 246 £30,000 +1.69% 24
North East -29 24 £28,500 +3.64% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 4 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 276 (51.49%) Microsoft
2 254 (47.39%) Microsoft 365
3 243 (45.34%) Windows
4 187 (34.89%) Active Directory
5 163 (30.41%) Problem-Solving
6 124 (23.13%) Customer Service
7 122 (22.76%) Azure
8 117 (21.83%) Windows Server
9 87 (16.23%) DNS
10 83 (15.49%) DHCP
11 72 (13.43%) ITIL
12 70 (13.06%) Firewall
13 64 (11.94%) Microsoft Exchange
13 64 (11.94%) Microsoft Intune
13 64 (11.94%) Windows 10
14 62 (11.57%) SharePoint
15 60 (11.19%) Microsoft Office
16 59 (11.01%) VMware
17 54 (10.07%) Continuous Improvement
18 48 (8.96%) Entra ID
19 46 (8.58%) VPN
20 43 (8.02%) TCP/IP
21 41 (7.65%) Cybersecurity
22 40 (7.46%) WAN
23 38 (7.09%) Process Improvement
24 36 (6.72%) LAN
24 36 (6.72%) Mentoring
24 36 (6.72%) Remote Monitoring and Management
24 36 (6.72%) VLAN
25 35 (6.53%) Degree

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 64 (11.94%) Microsoft Exchange
2 62 (11.57%) SharePoint
Applications
1 60 (11.19%) Microsoft Office
2 9 (1.68%) Microsoft Excel
3 2 (0.37%) AutoCAD
4 1 (0.19%) Acrobat
4 1 (0.19%) Microsoft PowerPoint
Business Applications
1 1 (0.19%) Dynamics CRM
1 1 (0.19%) NetSuite
Cloud Services
1 254 (47.39%) Microsoft 365
2 122 (22.76%) Azure
3 48 (8.96%) Entra ID
4 14 (2.61%) SaaS
5 12 (2.24%) Google Workspace
5 12 (2.24%) OneDrive
6 9 (1.68%) AWS
7 8 (1.49%) Azure Sentinel
7 8 (1.49%) IaaS
7 8 (1.49%) Power Platform
8 5 (0.93%) Cloud Computing
8 5 (0.93%) Intacct
8 5 (0.93%) PaaS
8 5 (0.93%) Viva Engage
9 2 (0.37%) Microsoft Copilot
Communications & Networking
1 87 (16.23%) DNS
2 83 (15.49%) DHCP
3 70 (13.06%) Firewall
4 46 (8.58%) VPN
5 43 (8.02%) TCP/IP
6 40 (7.46%) WAN
7 36 (6.72%) LAN
7 36 (6.72%) VLAN
8 27 (5.04%) Wi-Fi
9 18 (3.36%) VoIP
10 16 (2.99%) Wireless
11 12 (2.24%) SD-WAN
12 8 (1.49%) SAN
12 8 (1.49%) WLAN
13 7 (1.31%) Network Security
14 6 (1.12%) Ethernet
14 6 (1.12%) IP Telephony
15 5 (0.93%) Cisco IOS
15 5 (0.93%) Remote Desktop
16 4 (0.75%) Asterisk PBX
Database & Business Intelligence
1 16 (2.99%) SQL Server
2 11 (2.05%) PostgreSQL
3 8 (1.49%) Power BI
4 3 (0.56%) MySQL
Development Applications
1 6 (1.12%) JIRA
2 4 (0.75%) GitLab
General
1 191 (35.63%) Social Skills
2 66 (12.31%) Organisational Skills
3 48 (8.96%) Manufacturing
4 23 (4.29%) Retail
5 19 (3.54%) Analytical Skills
6 18 (3.36%) Advertising
7 17 (3.17%) Law
8 15 (2.80%) Finance
9 13 (2.43%) Aerospace
9 13 (2.43%) Documentation Skills
10 10 (1.87%) Inclusion and Diversity
11 9 (1.68%) Marketing
12 8 (1.49%) Automotive
12 8 (1.49%) Multimedia
13 6 (1.12%) Electronics
13 6 (1.12%) Telecoms
14 5 (0.93%) Agriculture
14 5 (0.93%) Public Sector
14 5 (0.93%) Social Housing
15 2 (0.37%) Police
Libraries, Frameworks & Software Standards
1 4 (0.75%) OpenTelemetry
2 1 (0.19%) Software Packaging
Miscellaneous
1 106 (19.78%) Driving Licence
2 36 (6.72%) Onboarding
3 26 (4.85%) Self-Motivation
4 12 (2.24%) Renewable Energy
5 11 (2.05%) CCTV
5 11 (2.05%) Management Information System
6 7 (1.31%) Analytical Mindset
7 5 (0.93%) Data Centre
7 5 (0.93%) iPad
7 5 (0.93%) iPhone
7 5 (0.93%) Security Posture
8 4 (0.75%) Mobile App
8 4 (0.75%) PKI
9 3 (0.56%) Hybrid Cloud
9 3 (0.56%) NHS
9 3 (0.56%) Replication
10 2 (0.37%) FMCG
10 2 (0.37%) Life Science
10 2 (0.37%) Social Media
10 2 (0.37%) Video Conferencing
Operating Systems
1 243 (45.34%) Windows
2 117 (21.83%) Windows Server
3 64 (11.94%) Windows 10
4 22 (4.10%) Android
5 17 (3.17%) Mac OS
6 13 (2.43%) Apple iOS
7 11 (2.05%) Linux
8 8 (1.49%) Windows 7
8 8 (1.49%) Windows 8
9 7 (1.31%) Windows Server 2016
10 6 (1.12%) Windows Server 2019
11 4 (0.75%) Unix
11 4 (0.75%) Windows Server 2012
12 2 (0.37%) Mac OS X
13 1 (0.19%) Red Hat Enterprise Linux
13 1 (0.19%) Solaris
Processes & Methodologies
1 163 (30.41%) Problem-Solving
2 124 (23.13%) Customer Service
3 72 (13.43%) ITIL
4 54 (10.07%) Continuous Improvement
5 41 (7.65%) Cybersecurity
6 38 (7.09%) Process Improvement
7 36 (6.72%) Mentoring
7 36 (6.72%) Remote Monitoring and Management
8 34 (6.34%) Service Delivery
9 26 (4.85%) Mobile Device Management
10 25 (4.66%) Infrastructure Engineering
11 23 (4.29%) Asset Management
11 23 (4.29%) Disaster Recovery
12 22 (4.10%) ITSM
12 22 (4.10%) Time Management
13 21 (3.92%) ERP
14 19 (3.54%) Incident Management
14 19 (3.54%) Service Management
15 18 (3.36%) Proactive Maintenance
16 17 (3.17%) Project Delivery
Programming Languages
1 17 (3.17%) PowerShell
2 6 (1.12%) SQL
3 1 (0.19%) Bash
3 1 (0.19%) Python
Qualifications
1 35 (6.53%) Degree
2 29 (5.41%) Security Cleared
3 25 (4.66%) A+ Certification
4 22 (4.10%) Network+ Certification
5 18 (3.36%) SC Cleared
6 14 (2.61%) Microsoft Certification
7 9 (1.68%) DV Cleared
7 9 (1.68%) ITIL Foundation Certificate
8 5 (0.93%) Azure Certification
8 5 (0.93%) DBS Check
9 4 (0.75%) CCNA
9 4 (0.75%) Cisco Certification
9 4 (0.75%) HNC
10 3 (0.56%) ITIL Certification
11 2 (0.37%) BPSS Clearance
12 1 (0.19%) ACSP
12 1 (0.19%) CompTIA Security+
12 1 (0.19%) Microsoft Certified Professional
Quality Assurance & Compliance
1 20 (3.73%) Cyber Essentials
2 10 (1.87%) SLA
3 7 (1.31%) Cyber Essentials PLUS
4 4 (0.75%) ISO/IEC 27001
5 3 (0.56%) GDPR
5 3 (0.56%) QA
6 1 (0.19%) ISO 22301
System Software
1 187 (34.89%) Active Directory
2 33 (6.16%) Hyper-V
3 30 (5.60%) VMware Infrastructure
4 8 (1.49%) VMware Workstation
5 5 (0.93%) vSphere
6 4 (0.75%) VMware ESXi
6 4 (0.75%) VMware NSX
7 1 (0.19%) Docker
7 1 (0.19%) Terminal Services
7 1 (0.19%) Virtual Desktop
7 1 (0.19%) XenDesktop
Systems Management
1 64 (11.94%) Microsoft Intune
2 21 (3.92%) SCCM
3 16 (2.99%) Autotask
4 7 (1.31%) Active Directory Federation Services
5 6 (1.12%) WSUS
6 5 (0.93%) Ansible
7 4 (0.75%) FortiGate
8 2 (0.37%) Jamf Pro
9 1 (0.19%) Podman
9 1 (0.19%) Single Sign-On
Vendors
1 276 (51.49%) Microsoft
2 59 (11.01%) VMware
3 25 (4.66%) Citrix
4 20 (3.73%) Apple
5 16 (2.99%) Cisco
6 15 (2.80%) Meraki
7 12 (2.24%) Google
8 9 (1.68%) Fortinet
9 8 (1.49%) ESET
9 8 (1.49%) Fujitsu
9 8 (1.49%) Virgin Media
10 6 (1.12%) HubSpot
10 6 (1.12%) Sage
11 5 (0.93%) Ubiquiti
11 5 (0.93%) Veeam
12 4 (0.75%) Draytek
12 4 (0.75%) ProCurve
12 4 (0.75%) SonicWALL
12 4 (0.75%) Splunk
12 4 (0.75%) Zoho