IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 29 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
29 Apr 2026
Same period 2025 Same period 2024
Rank 59 58 67
Rank change year-on-year -1 +9 +48
Permanent jobs requiring an IT Support 549 357 551
As % of all permanent jobs in the North of England 3.02% 5.02% 3.31%
As % of the Job Titles category 3.28% 5.61% 3.49%
Number of salaries quoted 471 235 502
10th Percentile £25,375 £21,250 £21,250
25th Percentile £26,625 £24,500 £24,750
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% +1.82%
75th Percentile £35,000 £34,750 £33,750
90th Percentile £43,750 £42,500 £38,750
England median annual salary £31,000 £31,500 £29,000
% change year-on-year -1.59% +8.62% -6.45%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 16,755 6,362 15,803
% of permanent jobs with a recognized job title 92.11% 89.54% 95.06%
Number of salaries quoted 10,863 3,812 12,619
10th Percentile £30,000 £28,500 £27,000
25th Percentile £37,500 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -5.66%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £85,000 £78,750
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.84%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 29 April 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 29 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +43 272 £30,000 - 24
Yorkshire -22 254 £30,000 +1.69% 18
North East -32 23 £28,500 +3.64% 6
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 29 April 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 284 (51.73%) Microsoft
2 259 (47.18%) Microsoft 365
3 252 (45.90%) Windows
4 191 (34.79%) Active Directory
5 171 (31.15%) Problem-Solving
6 128 (23.32%) Customer Service
7 124 (22.59%) Azure
8 122 (22.22%) Windows Server
9 91 (16.58%) DNS
10 87 (15.85%) DHCP
11 77 (14.03%) ITIL
12 74 (13.48%) Firewall
13 68 (12.39%) Microsoft Exchange
14 66 (12.02%) Windows 10
15 64 (11.66%) Microsoft Intune
15 64 (11.66%) Microsoft Office
16 63 (11.48%) VMware
17 62 (11.29%) SharePoint
18 54 (9.84%) Continuous Improvement
19 50 (9.11%) Entra ID
20 47 (8.56%) VPN
21 46 (8.38%) TCP/IP
22 45 (8.20%) Cybersecurity
23 41 (7.47%) WAN
24 39 (7.10%) Process Improvement
25 38 (6.92%) Mentoring
25 38 (6.92%) Remote Monitoring and Management
26 37 (6.74%) Degree
26 37 (6.74%) Hyper-V
26 37 (6.74%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 68 (12.39%) Microsoft Exchange
2 62 (11.29%) SharePoint
Applications
1 64 (11.66%) Microsoft Office
2 10 (1.82%) Microsoft Excel
3 2 (0.36%) AutoCAD
4 1 (0.18%) Acrobat
4 1 (0.18%) Microsoft PowerPoint
Business Applications
1 1 (0.18%) Dynamics CRM
1 1 (0.18%) NetSuite
Cloud Services
1 259 (47.18%) Microsoft 365
2 124 (22.59%) Azure
3 50 (9.11%) Entra ID
4 15 (2.73%) SaaS
5 14 (2.55%) OneDrive
6 13 (2.37%) Google Workspace
7 9 (1.64%) AWS
8 8 (1.46%) Azure Sentinel
8 8 (1.46%) IaaS
8 8 (1.46%) Power Platform
9 6 (1.09%) Viva Engage
10 5 (0.91%) Cloud Computing
10 5 (0.91%) Intacct
10 5 (0.91%) PaaS
11 2 (0.36%) Microsoft Copilot
Communications & Networking
1 91 (16.58%) DNS
2 87 (15.85%) DHCP
3 74 (13.48%) Firewall
4 47 (8.56%) VPN
5 46 (8.38%) TCP/IP
6 41 (7.47%) WAN
7 37 (6.74%) LAN
8 36 (6.56%) VLAN
9 29 (5.28%) Wi-Fi
10 18 (3.28%) VoIP
11 17 (3.10%) Wireless
12 13 (2.37%) SD-WAN
13 9 (1.64%) Network Security
13 9 (1.64%) SAN
14 8 (1.46%) WLAN
15 6 (1.09%) Ethernet
15 6 (1.09%) IP Telephony
15 6 (1.09%) Remote Desktop
16 5 (0.91%) Cisco IOS
17 4 (0.73%) VPLS
Database & Business Intelligence
1 17 (3.10%) SQL Server
2 11 (2.00%) PostgreSQL
3 8 (1.46%) Power BI
4 3 (0.55%) MySQL
Development Applications
1 6 (1.09%) JIRA
2 4 (0.73%) GitLab
General
1 196 (35.70%) Social Skills
2 71 (12.93%) Organisational Skills
3 51 (9.29%) Manufacturing
4 22 (4.01%) Analytical Skills
4 22 (4.01%) Retail
5 18 (3.28%) Advertising
5 18 (3.28%) Law
6 15 (2.73%) Finance
7 13 (2.37%) Aerospace
7 13 (2.37%) Documentation Skills
8 11 (2.00%) Inclusion and Diversity
9 9 (1.64%) Marketing
10 8 (1.46%) Automotive
10 8 (1.46%) Multimedia
11 6 (1.09%) Electronics
11 6 (1.09%) Telecoms
12 5 (0.91%) Agriculture
12 5 (0.91%) Public Sector
12 5 (0.91%) Social Housing
13 2 (0.36%) Police
Libraries, Frameworks & Software Standards
1 4 (0.73%) OpenTelemetry
2 1 (0.18%) Software Packaging
Miscellaneous
1 109 (19.85%) Driving Licence
2 38 (6.92%) Onboarding
3 27 (4.92%) Self-Motivation
4 13 (2.37%) Management Information System
4 13 (2.37%) Renewable Energy
5 11 (2.00%) CCTV
6 7 (1.28%) Analytical Mindset
6 7 (1.28%) iPad
7 6 (1.09%) Data Centre
7 6 (1.09%) iPhone
8 5 (0.91%) Mobile App
8 5 (0.91%) Security Posture
9 4 (0.73%) NHS
9 4 (0.73%) PKI
10 3 (0.55%) Hybrid Cloud
10 3 (0.55%) Life Science
10 3 (0.55%) Replication
11 2 (0.36%) FMCG
11 2 (0.36%) Social Media
11 2 (0.36%) Video Conferencing
Operating Systems
1 252 (45.90%) Windows
2 122 (22.22%) Windows Server
3 66 (12.02%) Windows 10
4 23 (4.19%) Android
5 19 (3.46%) Mac OS
6 14 (2.55%) Apple iOS
7 12 (2.19%) Linux
8 9 (1.64%) Windows 7
8 9 (1.64%) Windows 8
9 7 (1.28%) Windows Server 2016
10 6 (1.09%) Windows Server 2019
11 5 (0.91%) Unix
12 4 (0.73%) Windows Server 2012
13 2 (0.36%) Mac OS X
14 1 (0.18%) Red Hat Enterprise Linux
14 1 (0.18%) Solaris
Processes & Methodologies
1 171 (31.15%) Problem-Solving
2 128 (23.32%) Customer Service
3 77 (14.03%) ITIL
4 54 (9.84%) Continuous Improvement
5 45 (8.20%) Cybersecurity
6 39 (7.10%) Process Improvement
7 38 (6.92%) Mentoring
7 38 (6.92%) Remote Monitoring and Management
8 34 (6.19%) Service Delivery
9 26 (4.74%) Infrastructure Engineering
10 25 (4.55%) Mobile Device Management
11 24 (4.37%) Disaster Recovery
12 23 (4.19%) Asset Management
12 23 (4.19%) ITSM
13 22 (4.01%) ERP
13 22 (4.01%) Time Management
14 21 (3.83%) Service Management
15 20 (3.64%) Proactive Maintenance
16 19 (3.46%) Incident Management
16 19 (3.46%) Project Delivery
Programming Languages
1 17 (3.10%) PowerShell
2 7 (1.28%) SQL
3 1 (0.18%) Bash
3 1 (0.18%) PL/SQL
3 1 (0.18%) Python
3 1 (0.18%) VBScript
Qualifications
1 37 (6.74%) Degree
2 29 (5.28%) Security Cleared
3 26 (4.74%) A+ Certification
4 22 (4.01%) Network+ Certification
5 18 (3.28%) SC Cleared
6 14 (2.55%) Microsoft Certification
7 10 (1.82%) ITIL Foundation Certificate
8 9 (1.64%) DV Cleared
9 6 (1.09%) DBS Check
10 5 (0.91%) Azure Certification
11 4 (0.73%) CCNA
11 4 (0.73%) Cisco Certification
11 4 (0.73%) HNC
11 4 (0.73%) ITIL Certification
12 2 (0.36%) BPSS Clearance
13 1 (0.18%) ACSP
13 1 (0.18%) CompTIA Security+
13 1 (0.18%) Microsoft Certified Professional
Quality Assurance & Compliance
1 20 (3.64%) Cyber Essentials
2 10 (1.82%) SLA
3 7 (1.28%) Cyber Essentials PLUS
4 4 (0.73%) ISO/IEC 27001
4 4 (0.73%) QA
5 3 (0.55%) GDPR
6 1 (0.18%) ISO 22301
System Software
1 191 (34.79%) Active Directory
2 37 (6.74%) Hyper-V
3 33 (6.01%) VMware Infrastructure
4 9 (1.64%) VMware Workstation
5 5 (0.91%) vSphere
6 4 (0.73%) VMware ESXi
6 4 (0.73%) VMware NSX
7 1 (0.18%) Docker
7 1 (0.18%) Terminal Services
7 1 (0.18%) Virtual Desktop
7 1 (0.18%) XenDesktop
Systems Management
1 64 (11.66%) Microsoft Intune
2 22 (4.01%) SCCM
3 17 (3.10%) Autotask
4 7 (1.28%) Active Directory Federation Services
5 6 (1.09%) WSUS
6 5 (0.91%) Ansible
7 4 (0.73%) FortiGate
8 2 (0.36%) Jamf Pro
9 1 (0.18%) Podman
9 1 (0.18%) Single Sign-On
Vendors
1 284 (51.73%) Microsoft
2 63 (11.48%) VMware
3 25 (4.55%) Citrix
4 20 (3.64%) Apple
5 16 (2.91%) Cisco
6 15 (2.73%) Meraki
7 13 (2.37%) Google
8 9 (1.64%) ESET
8 9 (1.64%) Fortinet
9 8 (1.46%) Fujitsu
9 8 (1.46%) Virgin Media
10 6 (1.09%) HubSpot
10 6 (1.09%) Sage
10 6 (1.09%) Veeam
11 5 (0.91%) Ubiquiti
11 5 (0.91%) Zoho
12 4 (0.73%) Draytek
12 4 (0.73%) ProCurve
12 4 (0.73%) SonicWALL
12 4 (0.73%) Splunk