IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £31,000 per year, according to job vacancies posted during the 6 months leading to 26 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
26 Nov 2025
Same period 2024 Same period 2023
Rank 61 79 118
Rank change year-on-year +18 +39 +86
Permanent jobs requiring an IT Support 353 337 191
As % of all permanent jobs in the North of England 3.73% 2.77% 2.61%
As % of the Job Titles category 4.23% 2.93% 2.70%
Number of salaries quoted 325 215 172
10th Percentile £23,100 £14,000 £22,790
25th Percentile £26,250 £18,000 £26,250
Median annual salary (50th Percentile) £31,000 £28,000 £30,000
Median % change year-on-year +10.71% -6.67% +13.21%
75th Percentile £34,500 £35,000 £35,250
90th Percentile £42,950 £40,800 £41,375
England median annual salary £31,000 £30,000 £32,500
% change year-on-year +3.33% -7.69% +8.33%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,339 11,512 7,086
% of permanent jobs with a recognized job title 88.05% 94.50% 96.68%
Number of salaries quoted 5,055 6,036 5,396
10th Percentile £26,500 £30,000 £29,000
25th Percentile £31,250 £40,000 £39,469
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% -
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £80,000 £82,548
England median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% -

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 26 November 2025.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 26 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +45 176 £29,000 -1.69% 54
Yorkshire +4 156 £31,000 +10.71% 38
North East -3 21 £31,500 +43.18% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 26 November 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 205 (58.07%) Windows
2 171 (48.44%) Microsoft
3 169 (47.88%) Microsoft 365
4 119 (33.71%) Active Directory
5 107 (30.31%) Problem-Solving
6 93 (26.35%) Customer Service
7 78 (22.10%) Windows Server
8 76 (21.53%) ITIL
9 65 (18.41%) Azure
10 62 (17.56%) Windows 10
11 58 (16.43%) Microsoft Exchange
12 54 (15.30%) Firewall
13 51 (14.45%) VMware
14 50 (14.16%) Microsoft Office
15 41 (11.61%) Microsoft Intune
16 40 (11.33%) VMware Infrastructure
17 39 (11.05%) Hyper-V
18 38 (10.76%) Continuous Improvement
18 38 (10.76%) DNS
19 35 (9.92%) Entra ID
20 34 (9.63%) DHCP
21 31 (8.78%) ITSM
22 30 (8.50%) VPN
23 28 (7.93%) Android
24 27 (7.65%) Cisco
24 27 (7.65%) SharePoint
25 25 (7.08%) VLAN
26 24 (6.80%) Service Management
26 24 (6.80%) User Experience
26 24 (6.80%) Veeam

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 58 (16.43%) Microsoft Exchange
2 27 (7.65%) SharePoint
3 6 (1.70%) WordPress
4 1 (0.28%) CMS
4 1 (0.28%) IIS
4 1 (0.28%) Tomcat
Applications
1 50 (14.16%) Microsoft Office
2 13 (3.68%) Microsoft Excel
3 5 (1.42%) Microsoft PowerPoint
4 2 (0.57%) Acrobat
5 1 (0.28%) MS Visio
Cloud Services
1 169 (47.88%) Microsoft 365
2 65 (18.41%) Azure
3 35 (9.92%) Entra ID
4 10 (2.83%) OneDrive
4 10 (2.83%) SaaS
5 8 (2.27%) Google Workspace
6 6 (1.70%) Power Platform
7 5 (1.42%) Cloud Computing
7 5 (1.42%) Dynamics 365
7 5 (1.42%) Power Automate
8 3 (0.85%) AWS
9 2 (0.57%) Viva Engage
Communications & Networking
1 54 (15.30%) Firewall
2 38 (10.76%) DNS
3 34 (9.63%) DHCP
4 30 (8.50%) VPN
5 25 (7.08%) VLAN
6 24 (6.80%) WAN
7 23 (6.52%) Wi-Fi
8 22 (6.23%) LAN
8 22 (6.23%) TCP/IP
9 13 (3.68%) SAN
10 11 (3.12%) Wireless
11 10 (2.83%) Cisco IOS
11 10 (2.83%) VoIP
12 9 (2.55%) Remote Desktop
13 8 (2.27%) Network Security
14 6 (1.70%) WPA
15 3 (0.85%) SD-WAN
16 2 (0.57%) IPv4
16 2 (0.57%) IPv6
17 1 (0.28%) Peer-to-Peer Networking
Database & Business Intelligence
1 10 (2.83%) SQL Server
2 6 (1.70%) Power BI
General
1 183 (51.84%) Social Skills
2 51 (14.45%) Organisational Skills
3 48 (13.60%) Manufacturing
4 24 (6.80%) Pharmaceutical
5 17 (4.82%) Analytical Skills
6 16 (4.53%) Law
7 15 (4.25%) Retail
8 14 (3.97%) Legal
9 11 (3.12%) Finance
10 8 (2.27%) Public Sector
11 7 (1.98%) Inclusion and Diversity
12 5 (1.42%) Automotive
12 5 (1.42%) German Language
13 3 (0.85%) Aerospace
14 2 (0.57%) Advertising
14 2 (0.57%) Marketing
15 1 (0.28%) Documentation Skills
15 1 (0.28%) Fire and Rescue
15 1 (0.28%) Games
15 1 (0.28%) Police
Libraries, Frameworks & Software Standards
1 6 (1.70%) .NET
1 6 (1.70%) HTML
2 1 (0.28%) CSS
2 1 (0.28%) JSON
2 1 (0.28%) XML
Miscellaneous
1 51 (14.45%) Driving Licence
2 32 (9.07%) Onboarding
3 20 (5.67%) EPoS
4 10 (2.83%) Self-Motivation
5 8 (2.27%) Data Centre
6 7 (1.98%) Management Information System
6 7 (1.98%) NHS
7 6 (1.70%) Client/Server
7 6 (1.70%) Clustering
7 6 (1.70%) FMCG
8 5 (1.42%) CCTV
8 5 (1.42%) Enterprise Software
8 5 (1.42%) Life Science
8 5 (1.42%) LIMS
8 5 (1.42%) SCADA
8 5 (1.42%) Video Conferencing
9 4 (1.13%) Replication
10 3 (0.85%) iPad
10 3 (0.85%) iPhone
10 3 (0.85%) Renewable Energy
Operating Systems
1 205 (58.07%) Windows
2 78 (22.10%) Windows Server
3 62 (17.56%) Windows 10
4 28 (7.93%) Android
5 14 (3.97%) Mac OS
6 13 (3.68%) Apple iOS
7 10 (2.83%) Linux
8 7 (1.98%) Windows Server 2016
9 6 (1.70%) Mac OS X
10 4 (1.13%) Unix
10 4 (1.13%) Windows 7
10 4 (1.13%) Windows 8
10 4 (1.13%) Windows Server 2019
11 3 (0.85%) Windows Server 2012
12 1 (0.28%) Red Hat Enterprise Linux
12 1 (0.28%) Solaris
Processes & Methodologies
1 107 (30.31%) Problem-Solving
2 93 (26.35%) Customer Service
3 76 (21.53%) ITIL
4 38 (10.76%) Continuous Improvement
5 31 (8.78%) ITSM
6 24 (6.80%) Service Management
6 24 (6.80%) User Experience
7 23 (6.52%) Mentoring
8 22 (6.23%) Cybersecurity
8 22 (6.23%) Process Improvement
9 20 (5.67%) Service Delivery
10 19 (5.38%) ERP
10 19 (5.38%) Project Delivery
11 14 (3.97%) Asset Management
12 13 (3.68%) CRM
12 13 (3.68%) Disaster Recovery
13 11 (3.12%) IT Asset Management
13 11 (3.12%) Patch Management
14 10 (2.83%) Mathematics
14 10 (2.83%) Mobile Device Management
Programming Languages
1 22 (6.23%) SQL
2 7 (1.98%) PL/SQL
2 7 (1.98%) VBScript
3 6 (1.70%) C#
3 6 (1.70%) JavaScript
3 6 (1.70%) PowerShell
3 6 (1.70%) VB.NET
3 6 (1.70%) VBA
4 2 (0.57%) VB
5 1 (0.28%) Bash
5 1 (0.28%) Java
5 1 (0.28%) Python
Qualifications
1 18 (5.10%) A+ Certification
2 17 (4.82%) Microsoft Certification
3 13 (3.68%) Degree
3 13 (3.68%) ITIL Foundation Certificate
4 11 (3.12%) DBS Check
5 10 (2.83%) MCP
6 8 (2.27%) ITIL Certification
7 6 (1.70%) CCNA
7 6 (1.70%) Cisco Certification
7 6 (1.70%) Network+ Certification
8 5 (1.42%) MCSA
9 4 (1.13%) Security Cleared
10 3 (0.85%) SC Cleared
11 2 (0.57%) BPSS Clearance
Quality Assurance & Compliance
1 15 (4.25%) SLA
2 11 (3.12%) Cyber Essentials
3 5 (1.42%) 21 CFR Part 11
3 5 (1.42%) Cyber Essentials PLUS
3 5 (1.42%) GxP
4 4 (1.13%) GDPR
5 3 (0.85%) QA
6 1 (0.28%) ISO/IEC 27001
System Software
1 119 (33.71%) Active Directory
2 40 (11.33%) VMware Infrastructure
3 39 (11.05%) Hyper-V
4 4 (1.13%) VMware Workstation
5 3 (0.85%) Firmware
6 2 (0.57%) Virtual Desktop
6 2 (0.57%) VMware ESXi
6 2 (0.57%) vSphere
6 2 (0.57%) XenDesktop
7 1 (0.28%) Docker
Systems Management
1 41 (11.61%) Microsoft Intune
2 13 (3.68%) SCCM
3 4 (1.13%) Autotask
4 1 (0.28%) Ansible
4 1 (0.28%) Podman
4 1 (0.28%) RSA Archer
Vendors
1 171 (48.44%) Microsoft
2 51 (14.45%) VMware
3 27 (7.65%) Cisco
4 24 (6.80%) Veeam
5 9 (2.55%) Adobe
5 9 (2.55%) Citrix
5 9 (2.55%) Sophos
6 8 (2.27%) Dell
6 8 (2.27%) Google
7 7 (1.98%) Apple
7 7 (1.98%) ESET
7 7 (1.98%) HP
8 6 (1.70%) Salesforce
8 6 (1.70%) SonicWALL
8 6 (1.70%) Supermicro
9 5 (1.42%) Datto
9 5 (1.42%) Facebook
9 5 (1.42%) Ubiquiti
10 3 (0.85%) MobileIron
10 3 (0.85%) Zoho