IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 25 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Jul 2026
Same period 2025 Same period 2024
Rank 54 84 58
Rank change year-on-year +30 -26 +93
Permanent jobs requiring an IT Support 580 371 524
As % of all permanent jobs in the North of England 2.75% 3.92% 3.25%
As % of the Job Titles category 2.90% 4.43% 3.42%
Number of salaries quoted 507 346 454
10th Percentile £25,500 £21,250 £15,860
25th Percentile £27,250 £24,500 £22,492
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -3.51%
75th Percentile £35,375 £35,000 £33,750
90th Percentile £42,500 £41,875 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,016 8,375 15,335
% of permanent jobs with a recognized job title 94.83% 88.46% 95.12%
Number of salaries quoted 14,555 4,516 11,207
10th Percentile £30,000 £26,000 £27,750
25th Percentile £40,000 £32,500 £36,750
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -6.10%
75th Percentile £70,000 £66,250 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 25 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 25 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +60 284 £30,500 +9.91% 28
Yorkshire +2 253 £30,000 - 30
North East -31 43 £27,000 -12.90% 9
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 25 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 316 (54.48%) Microsoft
2 303 (52.24%) Microsoft 365
3 270 (46.55%) Windows
4 215 (37.07%) Active Directory
5 172 (29.66%) Problem-Solving
6 162 (27.93%) Customer Service
7 136 (23.45%) Windows Server
8 126 (21.72%) Azure
9 101 (17.41%) DNS
10 95 (16.38%) DHCP
11 87 (15.00%) SharePoint
12 76 (13.10%) Microsoft Exchange
13 75 (12.93%) Microsoft Intune
14 74 (12.76%) Firewall
15 73 (12.59%) Windows 10
16 71 (12.24%) Cybersecurity
17 69 (11.90%) Continuous Improvement
18 63 (10.86%) ITIL
19 62 (10.69%) Entra ID
20 55 (9.48%) TCP/IP
21 50 (8.62%) VMware
22 45 (7.76%) Cisco
22 45 (7.76%) Degree
22 45 (7.76%) Disaster Recovery
22 45 (7.76%) ERP
23 43 (7.41%) VoIP
24 41 (7.07%) Microsoft Office
24 41 (7.07%) Service Delivery
25 38 (6.55%) LAN
26 37 (6.38%) Wi-Fi

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 87 (15.00%) SharePoint
2 76 (13.10%) Microsoft Exchange
3 3 (0.52%) Apache
3 3 (0.52%) IIS
Applications
1 41 (7.07%) Microsoft Office
2 9 (1.55%) Microsoft Excel
3 3 (0.52%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
5 1 (0.17%) Revit
Business Applications
1 4 (0.69%) NetSuite
2 1 (0.17%) Dynamics CRM
Cloud Services
1 303 (52.24%) Microsoft 365
2 126 (21.72%) Azure
3 62 (10.69%) Entra ID
4 28 (4.83%) OneDrive
5 14 (2.41%) Power Platform
6 13 (2.24%) AWS
7 10 (1.72%) Google Workspace
8 9 (1.55%) SaaS
9 8 (1.38%) IaaS
9 8 (1.38%) Viva Engage
10 6 (1.03%) Microsoft Copilot
11 5 (0.86%) Cloud Computing
11 5 (0.86%) PaaS
12 4 (0.69%) Mimecast
13 3 (0.52%) Intacct
14 2 (0.34%) Azure Sentinel
15 1 (0.17%) Adobe Creative Cloud
15 1 (0.17%) ChatGPT
15 1 (0.17%) Power Automate
Communications & Networking
1 101 (17.41%) DNS
2 95 (16.38%) DHCP
3 74 (12.76%) Firewall
4 55 (9.48%) TCP/IP
5 43 (7.41%) VoIP
6 38 (6.55%) LAN
7 37 (6.38%) Wi-Fi
8 36 (6.21%) VPN
9 35 (6.03%) VLAN
10 33 (5.69%) Wireless
11 30 (5.17%) WAN
12 13 (2.24%) Cisco IOS
13 12 (2.07%) WLAN
14 9 (1.55%) Network Security
14 9 (1.55%) Remote Desktop
14 9 (1.55%) Structured Cabling
15 7 (1.21%) SD-WAN
16 6 (1.03%) IP Telephony
17 4 (0.69%) SAN
18 2 (0.34%) BGP
Database & Business Intelligence
1 11 (1.90%) SQL Server
2 9 (1.55%) Power BI
3 8 (1.38%) PostgreSQL
4 3 (0.52%) Amazon RDS
4 3 (0.52%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.21%) JIRA
2 2 (0.34%) GitLab
General
1 173 (29.83%) Social Skills
2 54 (9.31%) Organisational Skills
3 52 (8.97%) Manufacturing
4 23 (3.97%) Analytical Skills
5 20 (3.45%) Advertising
6 19 (3.28%) Retail
7 14 (2.41%) Automotive
8 13 (2.24%) Law
9 12 (2.07%) Inclusion and Diversity
10 9 (1.55%) Aerospace
11 8 (1.38%) Documentation Skills
11 8 (1.38%) Finance
12 5 (0.86%) Agriculture
12 5 (0.86%) Legal
12 5 (0.86%) Telecoms
13 4 (0.69%) Marketing
14 3 (0.52%) Electronics
14 3 (0.52%) Public Sector
14 3 (0.52%) Social Housing
15 2 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) JSON
2 2 (0.34%) OpenTelemetry
3 1 (0.17%) Software Packaging
Miscellaneous
1 96 (16.55%) Driving Licence
2 40 (6.90%) Onboarding
3 29 (5.00%) Self-Motivation
4 18 (3.10%) CCTV
5 8 (1.38%) iPad
5 8 (1.38%) iPhone
6 6 (1.03%) Manufacturing Execution System
6 6 (1.03%) Operational Technology
6 6 (1.03%) Security Posture
7 5 (0.86%) Enterprise Software
7 5 (0.86%) Renewable Energy
7 5 (0.86%) Virtual Team
8 4 (0.69%) Housing Association
9 3 (0.52%) CMDB
9 3 (0.52%) FMCG
9 3 (0.52%) Hybrid Cloud
9 3 (0.52%) Microsoft Licensing
10 2 (0.34%) EPoS
10 2 (0.34%) PKI
10 2 (0.34%) Social Media
Operating Systems
1 270 (46.55%) Windows
2 136 (23.45%) Windows Server
3 73 (12.59%) Windows 10
4 19 (3.28%) Mac OS
5 16 (2.76%) Windows Server 2019
6 10 (1.72%) Android
7 9 (1.55%) Linux
7 9 (1.55%) Windows Server 2016
8 7 (1.21%) Apple iOS
9 5 (0.86%) Windows 7
9 5 (0.86%) Windows 8
10 3 (0.52%) Ubuntu
11 2 (0.34%) Mac OS X
Processes & Methodologies
1 172 (29.66%) Problem-Solving
2 162 (27.93%) Customer Service
3 71 (12.24%) Cybersecurity
4 69 (11.90%) Continuous Improvement
5 63 (10.86%) ITIL
6 45 (7.76%) Disaster Recovery
6 45 (7.76%) ERP
7 41 (7.07%) Service Delivery
8 34 (5.86%) Infrastructure Engineering
8 34 (5.86%) ITSM
8 34 (5.86%) Remote Monitoring and Management
9 29 (5.00%) Mentoring
10 26 (4.48%) Mobile Device Management
10 26 (4.48%) Service Management
11 24 (4.14%) Incident Management
12 21 (3.62%) Process Improvement
13 20 (3.45%) Business Continuity
14 19 (3.28%) Asset Management
14 19 (3.28%) Time Management
15 17 (2.93%) User Experience
Programming Languages
1 25 (4.31%) PowerShell
2 4 (0.69%) VBScript
3 1 (0.17%) SQL
Qualifications
1 45 (7.76%) Degree
2 30 (5.17%) Microsoft Certification
3 17 (2.93%) A+ Certification
4 14 (2.41%) Security Cleared
5 13 (2.24%) Network+ Certification
6 9 (1.55%) SC Cleared
7 8 (1.38%) Azure Certification
7 8 (1.38%) ITIL Foundation Certificate
7 8 (1.38%) Microsoft Certified Professional
8 7 (1.21%) CCNA
8 7 (1.21%) Cisco Certification
9 6 (1.03%) DBS Check
10 5 (0.86%) DV Cleared
11 3 (0.52%) HNC
12 2 (0.34%) Computer Science Degree
13 1 (0.17%) AWS Certified Cloud Practitioner
13 1 (0.17%) BPSS Clearance
13 1 (0.17%) CCA
13 1 (0.17%) CompTIA Security+
13 1 (0.17%) HND
Quality Assurance & Compliance
1 29 (5.00%) Cyber Essentials
2 13 (2.24%) SLA
3 8 (1.38%) Cyber Essentials PLUS
4 6 (1.03%) ISO/IEC 27001
5 3 (0.52%) PMO
5 3 (0.52%) QA
6 2 (0.34%) GDPR
7 1 (0.17%) ISO 22301
System Software
1 215 (37.07%) Active Directory
2 35 (6.03%) Hyper-V
3 33 (5.69%) VMware Infrastructure
4 7 (1.21%) Firmware
5 5 (0.86%) VMware ESXi
5 5 (0.86%) VMware Workstation
6 4 (0.69%) BitLocker
7 2 (0.34%) Terminal Services
7 2 (0.34%) VMware NSX
7 2 (0.34%) vSphere
Systems Management
1 75 (12.93%) Microsoft Intune
2 19 (3.28%) SCCM
3 15 (2.59%) Autotask
4 9 (1.55%) FortiGate
5 7 (1.21%) Jamf Pro
5 7 (1.21%) WSUS
6 2 (0.34%) Active Directory Federation Services
6 2 (0.34%) Ansible
Vendors
1 316 (54.48%) Microsoft
2 50 (8.62%) VMware
3 45 (7.76%) Cisco
4 27 (4.66%) Meraki
5 17 (2.93%) Apple
6 13 (2.24%) SonicWALL
7 11 (1.90%) HP
7 11 (1.90%) ServiceNow
8 10 (1.72%) CheckPoint
8 10 (1.72%) Citrix
8 10 (1.72%) Freshdesk
8 10 (1.72%) Google
9 9 (1.55%) Sophos
10 8 (1.38%) Palo Alto
10 8 (1.38%) ProCurve
10 8 (1.38%) Veeam
11 6 (1.03%) Draytek
12 5 (0.86%) Atlassian
12 5 (0.86%) iManage
12 5 (0.86%) Okta