IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 24 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Aug 2026
Same period 2025 Same period 2024
Rank 56 76 63
Rank change year-on-year +20 -13 +113
Permanent jobs requiring an IT Support 558 391 444
As % of all permanent jobs in the North of England 2.47% 4.08% 2.91%
As % of the Job Titles category 2.61% 4.63% 3.06%
Number of salaries quoted 492 368 364
10th Percentile £25,500 £22,425 £14,000
25th Percentile £27,250 £24,500 £21,188
Median annual salary (50th Percentile) £30,000 £30,250 £27,500
Median % change year-on-year -0.83% +10.00% -8.33%
75th Percentile £35,000 £34,625 £33,750
90th Percentile £40,000 £41,000 £40,000
England median annual salary £32,000 £31,500 £29,500
% change year-on-year +1.59% +6.78% -9.23%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 21,352 8,441 14,518
% of permanent jobs with a recognized job title 94.37% 88.11% 95.07%
Number of salaries quoted 15,614 4,597 9,630
10th Percentile £30,000 £26,000 £29,000
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -8.26%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £77,500
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 24 August 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 24 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +53 270 £30,500 +7.02% 30
Yorkshire -3 238 £29,500 -4.84% 36
North East -31 50 £29,500 -4.84% 8
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 24 August 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 298 (53.41%) Microsoft
2 297 (53.23%) Microsoft 365
3 264 (47.31%) Windows
4 215 (38.53%) Active Directory
5 167 (29.93%) Problem-Solving
6 156 (27.96%) Customer Service
7 132 (23.66%) Windows Server
8 118 (21.15%) Azure
9 98 (17.56%) DNS
10 93 (16.67%) SharePoint
11 92 (16.49%) DHCP
12 79 (14.16%) Microsoft Exchange
13 76 (13.62%) Cybersecurity
14 74 (13.26%) Microsoft Intune
15 71 (12.72%) Firewall
16 70 (12.54%) Continuous Improvement
17 66 (11.83%) Entra ID
18 63 (11.29%) Windows 10
19 55 (9.86%) Wi-Fi
20 54 (9.68%) TCP/IP
21 52 (9.32%) ITIL
22 50 (8.96%) VPN
23 49 (8.78%) VoIP
24 48 (8.60%) ITSM
25 47 (8.42%) Disaster Recovery
26 46 (8.24%) Cisco
27 45 (8.06%) Degree
27 45 (8.06%) Hyper-V
28 43 (7.71%) VLAN
29 41 (7.35%) LAN

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 93 (16.67%) SharePoint
2 79 (14.16%) Microsoft Exchange
3 3 (0.54%) Apache
3 3 (0.54%) IIS
4 1 (0.18%) HCL Domino
4 1 (0.18%) HCL Notes
Applications
1 22 (3.94%) Microsoft Office
2 10 (1.79%) Microsoft Excel
3 3 (0.54%) Microsoft PowerPoint
3 3 (0.54%) Spreadsheet
4 2 (0.36%) MS Visio
5 1 (0.18%) Revit
Business Applications
1 3 (0.54%) NetSuite
1 3 (0.54%) SystmOne
2 1 (0.18%) Dynamics CRM
Cloud Services
1 297 (53.23%) Microsoft 365
2 118 (21.15%) Azure
3 66 (11.83%) Entra ID
4 39 (6.99%) OneDrive
5 16 (2.87%) Power Platform
6 13 (2.33%) AWS
7 9 (1.61%) Viva Engage
8 6 (1.08%) Google Workspace
8 6 (1.08%) IaaS
8 6 (1.08%) SaaS
9 5 (0.90%) Cloud Computing
9 5 (0.90%) Microsoft Copilot
9 5 (0.90%) PaaS
10 4 (0.72%) Mimecast
11 1 (0.18%) Adobe Creative Cloud
11 1 (0.18%) ChatGPT
11 1 (0.18%) Power Automate
Communications & Networking
1 98 (17.56%) DNS
2 92 (16.49%) DHCP
3 71 (12.72%) Firewall
4 55 (9.86%) Wi-Fi
5 54 (9.68%) TCP/IP
6 50 (8.96%) VPN
7 49 (8.78%) VoIP
8 43 (7.71%) VLAN
9 41 (7.35%) LAN
10 38 (6.81%) Wireless
11 28 (5.02%) WAN
12 14 (2.51%) Cisco IOS
12 14 (2.51%) Remote Desktop
13 13 (2.33%) WLAN
14 12 (2.15%) Structured Cabling
15 9 (1.61%) Network Security
16 5 (0.90%) IP Telephony
17 4 (0.72%) SAN
18 3 (0.54%) Internet
18 3 (0.54%) Unified Communications
Database & Business Intelligence
1 11 (1.97%) Power BI
2 10 (1.79%) SQL Server
3 7 (1.25%) PostgreSQL
4 3 (0.54%) Amazon RDS
4 3 (0.54%) MySQL
5 1 (0.18%) Relational Database
Development Applications
1 7 (1.25%) JIRA
General
1 155 (27.78%) Social Skills
2 54 (9.68%) Manufacturing
3 39 (6.99%) Organisational Skills
4 28 (5.02%) Analytical Skills
5 21 (3.76%) Advertising
6 18 (3.23%) Retail
7 14 (2.51%) Automotive
8 13 (2.33%) Inclusion and Diversity
8 13 (2.33%) Law
9 9 (1.61%) Aerospace
10 7 (1.25%) Finance
11 6 (1.08%) Marketing
12 5 (0.90%) Documentation Skills
12 5 (0.90%) Legal
13 4 (0.72%) Public Sector
13 4 (0.72%) Telecoms
14 2 (0.36%) Local Government
15 1 (0.18%) Games
15 1 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (0.72%) HTML
1 4 (0.72%) JSON
Miscellaneous
1 92 (16.49%) Driving Licence
2 43 (7.71%) Onboarding
3 31 (5.56%) Self-Motivation
4 21 (3.76%) CCTV
5 11 (1.97%) Enterprise Software
6 9 (1.61%) iPad
6 9 (1.61%) iPhone
6 9 (1.61%) Operational Technology
7 6 (1.08%) Management Information System
7 6 (1.08%) Manufacturing Execution System
8 5 (0.90%) Virtual Team
9 4 (0.72%) Housing Association
9 4 (0.72%) Security Posture
9 4 (0.72%) Video Conferencing
10 3 (0.54%) CMDB
10 3 (0.54%) FMCG
10 3 (0.54%) Microsoft Licensing
11 2 (0.36%) Data Centre
11 2 (0.36%) Hybrid Cloud
11 2 (0.36%) Social Media
Operating Systems
1 264 (47.31%) Windows
2 132 (23.66%) Windows Server
3 63 (11.29%) Windows 10
4 25 (4.48%) Mac OS
5 19 (3.41%) Windows Server 2019
6 12 (2.15%) Linux
7 11 (1.97%) Windows Server 2016
8 9 (1.61%) Android
9 7 (1.25%) Apple iOS
10 4 (0.72%) Unix
11 3 (0.54%) Ubuntu
12 2 (0.36%) Mac OS X
13 1 (0.18%) Windows 7
13 1 (0.18%) Windows 8
Processes & Methodologies
1 167 (29.93%) Problem-Solving
2 156 (27.96%) Customer Service
3 76 (13.62%) Cybersecurity
4 70 (12.54%) Continuous Improvement
5 52 (9.32%) ITIL
6 48 (8.60%) ITSM
7 47 (8.42%) Disaster Recovery
8 40 (7.17%) ERP
8 40 (7.17%) Service Delivery
9 33 (5.91%) Infrastructure Engineering
9 33 (5.91%) Service Management
10 25 (4.48%) Remote Monitoring and Management
11 24 (4.30%) Asset Management
12 23 (4.12%) Business Continuity
13 22 (3.94%) Mobile Device Management
14 21 (3.76%) Mentoring
15 19 (3.41%) User Experience
16 17 (3.05%) Incident Management
17 16 (2.87%) Patch Management
17 16 (2.87%) Stakeholder Management
Programming Languages
1 25 (4.48%) PowerShell
2 6 (1.08%) SQL
3 4 (0.72%) VBScript
Qualifications
1 45 (8.06%) Degree
2 38 (6.81%) Microsoft Certification
3 12 (2.15%) A+ Certification
3 12 (2.15%) Network+ Certification
4 11 (1.97%) ITIL Foundation Certificate
5 8 (1.43%) Microsoft Certified Professional
6 6 (1.08%) DBS Check
7 5 (0.90%) Azure Certification
7 5 (0.90%) CCNA
7 5 (0.90%) Cisco Certification
8 4 (0.72%) SC Cleared
8 4 (0.72%) Security Cleared
9 2 (0.36%) Computer Science Degree
10 1 (0.18%) AWS Certified Cloud Practitioner
10 1 (0.18%) BPSS Clearance
10 1 (0.18%) CCA
10 1 (0.18%) HND
10 1 (0.18%) ITIL Certification
Quality Assurance & Compliance
1 30 (5.38%) Cyber Essentials
2 13 (2.33%) SLA
3 10 (1.79%) Cyber Essentials PLUS
3 10 (1.79%) QA
4 6 (1.08%) ISO/IEC 27001
5 5 (0.90%) GDPR
6 3 (0.54%) PMO
System Software
1 215 (38.53%) Active Directory
2 45 (8.06%) Hyper-V
3 28 (5.02%) VMware Infrastructure
4 7 (1.25%) Firmware
5 4 (0.72%) BitLocker
6 3 (0.54%) VMware ESXi
7 2 (0.36%) Terminal Services
8 1 (0.18%) VMware Workstation
Systems Management
1 74 (13.26%) Microsoft Intune
2 13 (2.33%) SCCM
3 9 (1.61%) FortiGate
4 6 (1.08%) Autotask
4 6 (1.08%) Jamf Pro
5 5 (0.90%) WSUS
Vendors
1 298 (53.41%) Microsoft
2 46 (8.24%) Cisco
3 41 (7.35%) VMware
4 27 (4.84%) Meraki
5 23 (4.12%) SonicWALL
6 12 (2.15%) Apple
6 12 (2.15%) HP
7 11 (1.97%) ServiceNow
8 10 (1.79%) CheckPoint
8 10 (1.79%) Freshdesk
8 10 (1.79%) Veeam
9 9 (1.61%) Draytek
9 9 (1.61%) ProCurve
9 9 (1.61%) Sophos
10 8 (1.43%) Palo Alto
11 7 (1.25%) Google
12 5 (0.90%) Atlassian
12 5 (0.90%) iManage
12 5 (0.90%) Okta
13 4 (0.72%) HubSpot