IT Support Job Trends in the North of England

IT Support
England > North of England

The median IT Support salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 31 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 Jul 2026
Same period 2025 Same period 2024
Rank 55 81 61
Rank change year-on-year +26 -20 +99
Permanent jobs requiring an IT Support 586 381 492
As % of all permanent jobs in the North of England 2.73% 4.00% 3.13%
As % of the Job Titles category 2.87% 4.52% 3.29%
Number of salaries quoted 510 356 421
10th Percentile £25,500 £21,250 £14,000
25th Percentile £27,250 £24,500 £22,000
Median annual salary (50th Percentile) £30,000 £30,000 £27,500
Median % change year-on-year - +9.09% -3.51%
75th Percentile £35,000 £34,625 £33,750
90th Percentile £42,500 £41,125 £38,750
England median annual salary £32,500 £31,500 £29,000
% change year-on-year +3.17% +8.62% -9.38%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 20,384 8,423 14,941
% of permanent jobs with a recognized job title 94.91% 88.43% 95.06%
Number of salaries quoted 14,853 4,546 10,704
10th Percentile £30,000 £26,000 £28,000
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £49,750 £50,000
Median % change year-on-year +10.55% -0.50% -8.26%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the North of England.

IT Support job vacancy trend in the North of England

IT Support
Salary Trend in the North of England

Salary distribution trend for IT Support job vacancies in the North of England.

Salary distribution trend for IT Support job vacancies in the North of England

IT Support
Salary Histogram in the North of England

Salary distribution for jobs citing IT Support in the North of England over the 6 months to 31 July 2026.

Salary histogram for IT Support in the North of England

IT Support
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the North of England region over the 6 months to 31 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +61 286 £30,500 +12.96% 28
Yorkshire +1 255 £30,000 -1.64% 31
North East -30 45 £30,000 -3.23% 7
IT Support
England

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 31 July 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring IT Support in the job title.

1 317 (54.10%) Microsoft
2 307 (52.39%) Microsoft 365
3 272 (46.42%) Windows
4 217 (37.03%) Active Directory
5 172 (29.35%) Problem-Solving
6 166 (28.33%) Customer Service
7 136 (23.21%) Windows Server
8 128 (21.84%) Azure
9 100 (17.06%) DNS
10 94 (16.04%) DHCP
11 90 (15.36%) SharePoint
12 80 (13.65%) Microsoft Exchange
13 77 (13.14%) Microsoft Intune
14 73 (12.46%) Firewall
14 73 (12.46%) Windows 10
15 70 (11.95%) Continuous Improvement
15 70 (11.95%) Cybersecurity
16 65 (11.09%) Entra ID
17 63 (10.75%) ITIL
18 55 (9.39%) TCP/IP
19 50 (8.53%) VMware
20 48 (8.19%) Degree
21 46 (7.85%) Cisco
22 45 (7.68%) Disaster Recovery
23 44 (7.51%) ERP
24 43 (7.34%) VoIP
25 42 (7.17%) Service Delivery
26 40 (6.83%) Wi-Fi
27 39 (6.66%) LAN
27 39 (6.66%) Microsoft Office

IT Support Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (15.36%) SharePoint
2 80 (13.65%) Microsoft Exchange
3 3 (0.51%) Apache
3 3 (0.51%) IIS
Applications
1 39 (6.66%) Microsoft Office
2 10 (1.71%) Microsoft Excel
3 3 (0.51%) Microsoft PowerPoint
4 2 (0.34%) MS Visio
5 1 (0.17%) Revit
Business Applications
1 4 (0.68%) NetSuite
2 1 (0.17%) Dynamics CRM
Cloud Services
1 307 (52.39%) Microsoft 365
2 128 (21.84%) Azure
3 65 (11.09%) Entra ID
4 32 (5.46%) OneDrive
5 14 (2.39%) Power Platform
6 13 (2.22%) AWS
7 10 (1.71%) Google Workspace
8 9 (1.54%) Viva Engage
9 8 (1.37%) IaaS
9 8 (1.37%) SaaS
10 6 (1.02%) Microsoft Copilot
11 5 (0.85%) Cloud Computing
11 5 (0.85%) PaaS
12 4 (0.68%) Mimecast
13 2 (0.34%) Azure Sentinel
13 2 (0.34%) Intacct
14 1 (0.17%) Adobe Creative Cloud
14 1 (0.17%) ChatGPT
14 1 (0.17%) Power Automate
Communications & Networking
1 100 (17.06%) DNS
2 94 (16.04%) DHCP
3 73 (12.46%) Firewall
4 55 (9.39%) TCP/IP
5 43 (7.34%) VoIP
6 40 (6.83%) Wi-Fi
7 39 (6.66%) LAN
8 37 (6.31%) VPN
9 36 (6.14%) VLAN
10 34 (5.80%) Wireless
11 30 (5.12%) WAN
12 14 (2.39%) Cisco IOS
13 13 (2.22%) WLAN
14 10 (1.71%) Remote Desktop
15 9 (1.54%) Network Security
15 9 (1.54%) Structured Cabling
16 6 (1.02%) IP Telephony
16 6 (1.02%) SD-WAN
17 4 (0.68%) SAN
18 1 (0.17%) BGP
Database & Business Intelligence
1 11 (1.88%) SQL Server
2 9 (1.54%) Power BI
3 8 (1.37%) PostgreSQL
4 3 (0.51%) Amazon RDS
4 3 (0.51%) MySQL
5 1 (0.17%) Relational Database
Development Applications
1 7 (1.19%) JIRA
2 1 (0.17%) GitLab
General
1 172 (29.35%) Social Skills
2 53 (9.04%) Organisational Skills
3 52 (8.87%) Manufacturing
4 24 (4.10%) Analytical Skills
5 21 (3.58%) Advertising
6 19 (3.24%) Retail
7 14 (2.39%) Automotive
8 13 (2.22%) Law
9 12 (2.05%) Inclusion and Diversity
10 9 (1.54%) Aerospace
11 8 (1.37%) Finance
12 7 (1.19%) Documentation Skills
12 7 (1.19%) Telecoms
13 5 (0.85%) Agriculture
13 5 (0.85%) Legal
13 5 (0.85%) Marketing
14 3 (0.51%) Electronics
14 3 (0.51%) Public Sector
14 3 (0.51%) Social Housing
15 2 (0.34%) Local Government
Libraries, Frameworks & Software Standards
1 4 (0.68%) HTML
1 4 (0.68%) JSON
2 1 (0.17%) OpenTelemetry
Miscellaneous
1 95 (16.21%) Driving Licence
2 40 (6.83%) Onboarding
3 30 (5.12%) Self-Motivation
4 18 (3.07%) CCTV
5 9 (1.54%) iPad
5 9 (1.54%) iPhone
6 7 (1.19%) Enterprise Software
7 6 (1.02%) Manufacturing Execution System
7 6 (1.02%) Operational Technology
8 5 (0.85%) Renewable Energy
8 5 (0.85%) Security Posture
8 5 (0.85%) Virtual Team
9 4 (0.68%) Housing Association
10 3 (0.51%) CMDB
10 3 (0.51%) FMCG
10 3 (0.51%) Hybrid Cloud
10 3 (0.51%) Microsoft Licensing
11 2 (0.34%) Data Centre
11 2 (0.34%) EPoS
11 2 (0.34%) Social Media
Operating Systems
1 272 (46.42%) Windows
2 136 (23.21%) Windows Server
3 73 (12.46%) Windows 10
4 19 (3.24%) Mac OS
5 16 (2.73%) Windows Server 2019
6 11 (1.88%) Android
7 9 (1.54%) Windows Server 2016
8 8 (1.37%) Linux
9 7 (1.19%) Apple iOS
10 5 (0.85%) Windows 7
10 5 (0.85%) Windows 8
11 3 (0.51%) Ubuntu
12 2 (0.34%) Mac OS X
Processes & Methodologies
1 172 (29.35%) Problem-Solving
2 166 (28.33%) Customer Service
3 70 (11.95%) Continuous Improvement
3 70 (11.95%) Cybersecurity
4 63 (10.75%) ITIL
5 45 (7.68%) Disaster Recovery
6 44 (7.51%) ERP
7 42 (7.17%) Service Delivery
8 37 (6.31%) ITSM
9 33 (5.63%) Infrastructure Engineering
9 33 (5.63%) Remote Monitoring and Management
10 29 (4.95%) Mentoring
10 29 (4.95%) Service Management
11 26 (4.44%) Mobile Device Management
12 23 (3.92%) Incident Management
13 21 (3.58%) Asset Management
13 21 (3.58%) Business Continuity
14 20 (3.41%) Process Improvement
15 18 (3.07%) Time Management
15 18 (3.07%) User Experience
Programming Languages
1 23 (3.92%) PowerShell
2 4 (0.68%) VBScript
3 2 (0.34%) SQL
Qualifications
1 48 (8.19%) Degree
2 31 (5.29%) Microsoft Certification
3 16 (2.73%) A+ Certification
4 14 (2.39%) Network+ Certification
5 11 (1.88%) Security Cleared
6 8 (1.37%) ITIL Foundation Certificate
6 8 (1.37%) Microsoft Certified Professional
6 8 (1.37%) SC Cleared
7 7 (1.19%) Azure Certification
8 6 (1.02%) CCNA
8 6 (1.02%) Cisco Certification
8 6 (1.02%) DBS Check
9 3 (0.51%) DV Cleared
9 3 (0.51%) HNC
10 2 (0.34%) Computer Science Degree
11 1 (0.17%) ACSP
11 1 (0.17%) AWS Certified Cloud Practitioner
11 1 (0.17%) BPSS Clearance
11 1 (0.17%) CompTIA Security+
11 1 (0.17%) HND
Quality Assurance & Compliance
1 29 (4.95%) Cyber Essentials
2 13 (2.22%) SLA
3 9 (1.54%) Cyber Essentials PLUS
4 6 (1.02%) ISO/IEC 27001
5 3 (0.51%) PMO
5 3 (0.51%) QA
6 2 (0.34%) GDPR
7 1 (0.17%) ISO 22301
System Software
1 217 (37.03%) Active Directory
2 37 (6.31%) Hyper-V
3 33 (5.63%) VMware Infrastructure
4 7 (1.19%) Firmware
5 5 (0.85%) VMware Workstation
6 4 (0.68%) BitLocker
6 4 (0.68%) VMware ESXi
7 2 (0.34%) Terminal Services
8 1 (0.17%) VMware NSX
8 1 (0.17%) vSphere
Systems Management
1 77 (13.14%) Microsoft Intune
2 19 (3.24%) SCCM
3 15 (2.56%) Autotask
4 9 (1.54%) FortiGate
5 7 (1.19%) Jamf Pro
6 6 (1.02%) WSUS
7 1 (0.17%) Active Directory Federation Services
7 1 (0.17%) Ansible
Vendors
1 317 (54.10%) Microsoft
2 50 (8.53%) VMware
3 46 (7.85%) Cisco
4 28 (4.78%) Meraki
5 18 (3.07%) Apple
6 14 (2.39%) SonicWALL
7 12 (2.05%) HP
8 11 (1.88%) Google
8 11 (1.88%) ServiceNow
9 10 (1.71%) CheckPoint
9 10 (1.71%) Freshdesk
10 9 (1.54%) Citrix
10 9 (1.54%) ProCurve
10 9 (1.54%) Sophos
10 9 (1.54%) Veeam
11 8 (1.37%) Palo Alto
12 6 (1.02%) Draytek
13 5 (0.85%) Atlassian
13 5 (0.85%) iManage
13 5 (0.85%) Okta