Service Analyst Jobs in the North of England

Service Analyst
England > North of England

The median Service Analyst salary in the North of England is £28,074 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 287 179 268
Rank change year-on-year -108 +89 -56
Permanent jobs requiring a Service Analyst 51 230 168
As % of all permanent jobs advertised in the North of England 0.44% 1.26% 1.01%
As % of the Job Titles category 0.48% 1.33% 1.14%
Number of salaries quoted 36 196 121
10th Percentile £23,375 £21,250 £20,000
25th Percentile £25,750 £22,750 £22,250
Median annual salary (50th Percentile) £28,074 £24,500 £25,000
Median % change year-on-year +14.59% -2.00% +4.17%
75th Percentile £32,455 £28,750 £28,018
90th Percentile £40,625 £35,000 £40,000
England median annual salary £31,500 £27,500 £28,500
% change year-on-year +14.55% -3.51% +3.64%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,575 17,299 14,797
% of permanent jobs with a recognized job title 91.23% 95.08% 89.38%
Number of salaries quoted 5,472 13,333 8,038
10th Percentile £25,087 £27,000 £30,500
25th Percentile £37,500 £36,250 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £53,250
Median % change year-on-year +0.11% -6.10% +6.50%
75th Percentile £62,500 £65,000 £68,750
90th Percentile £77,500 £77,500 £81,250
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Service Analyst
Job Vacancy Trend in the North of England

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Analyst in the North of England

Service Analyst
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Analyst in the North of England.

Salary trend for Service Analyst in the North of England

Service Analyst
Salary Histogram in the North of England

Salary distribution for jobs citing Service Analyst in the North of England over the 6 months to 29 May 2025.

Salary histogram for Service Analyst in the North of England

Service Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North of England region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -77 29 £29,000 +16.00% 12
Yorkshire -11 17 £27,500 +12.24% 9
North East +23 5 £29,000 +18.37%
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 29 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Service Analyst in the job title.

1 32 (62.75%) Customer Service
2 26 (50.98%) Windows
3 23 (45.10%) Social Skills
4 20 (39.22%) Active Directory
4 20 (39.22%) Microsoft
5 19 (37.25%) Problem-Solving
5 19 (37.25%) Microsoft 365
6 18 (35.29%) ITIL
7 13 (25.49%) Windows 10
7 13 (25.49%) Service Management
7 13 (25.49%) Finance
8 9 (17.65%) SharePoint
8 9 (17.65%) Windows Server
9 8 (15.69%) ServiceNow
9 8 (15.69%) Microsoft Office
9 8 (15.69%) SLA
9 8 (15.69%) ITSM
9 8 (15.69%) Service Delivery
10 7 (13.73%) Agile
11 6 (11.76%) Incident Management
11 6 (11.76%) Law
11 6 (11.76%) Coaching
11 6 (11.76%) SCCM
11 6 (11.76%) Azure
12 5 (9.80%) Creative Thinking
12 5 (9.80%) Cloud Computing
12 5 (9.80%) Mentoring
12 5 (9.80%) Mimecast
12 5 (9.80%) Management Information System
12 5 (9.80%) Wireless

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (17.65%) SharePoint
Applications
1 8 (15.69%) Microsoft Office
2 4 (7.84%) Microsoft Excel
2 4 (7.84%) Microsoft PowerPoint
3 2 (3.92%) MS Visio
Cloud Services
1 19 (37.25%) Microsoft 365
2 6 (11.76%) Azure
3 5 (9.80%) Cloud Computing
3 5 (9.80%) Mimecast
4 3 (5.88%) Power Platform
5 1 (1.96%) Dynamics 365
5 1 (1.96%) Entra ID
5 1 (1.96%) OneDrive
5 1 (1.96%) Power Automate
5 1 (1.96%) PowerApps
Communications & Networking
1 5 (9.80%) Wireless
2 3 (5.88%) LAN
2 3 (5.88%) WAN
3 2 (3.92%) Cisco IOS
4 1 (1.96%) DHCP
4 1 (1.96%) DNS
4 1 (1.96%) Firewall
4 1 (1.96%) VPN
Database & Business Intelligence
1 3 (5.88%) Power BI
General
1 23 (45.10%) Social Skills
2 13 (25.49%) Finance
3 6 (11.76%) Law
4 5 (9.80%) Banking
5 4 (7.84%) Public Sector
6 2 (3.92%) Analytical Skills
6 2 (3.92%) Organisational Skills
7 1 (1.96%) Documentation Skills
7 1 (1.96%) Inclusion and Diversity
7 1 (1.96%) Legal
Miscellaneous
1 5 (9.80%) Management Information System
2 2 (3.92%) Blackberry
2 2 (3.92%) Data Protection Act
3 1 (1.96%) Driving Licence
3 1 (1.96%) Video Conferencing
Operating Systems
1 26 (50.98%) Windows
2 13 (25.49%) Windows 10
3 9 (17.65%) Windows Server
4 2 (3.92%) Linux
4 2 (3.92%) Mac OS X
5 1 (1.96%) Android
5 1 (1.96%) Apple iOS
5 1 (1.96%) Mac OS
Processes & Methodologies
1 32 (62.75%) Customer Service
2 19 (37.25%) Problem-Solving
3 18 (35.29%) ITIL
4 13 (25.49%) Service Management
5 8 (15.69%) ITSM
5 8 (15.69%) Service Delivery
6 7 (13.73%) Agile
7 6 (11.76%) Coaching
7 6 (11.76%) Incident Management
8 5 (9.80%) Creative Thinking
8 5 (9.80%) Mentoring
8 5 (9.80%) Workflow
9 4 (7.84%) Anti-Money Laundering
9 4 (7.84%) Customer Experience
10 3 (5.88%) Business Intelligence
10 3 (5.88%) Chat Support
10 3 (5.88%) Due Diligence
11 2 (3.92%) Business Continuity
11 2 (3.92%) Disaster Recovery
11 2 (3.92%) ERP
Programming Languages
1 2 (3.92%) Python
1 2 (3.92%) SQL
2 1 (1.96%) PowerShell
Qualifications
1 5 (9.80%) MOS
2 4 (7.84%) Degree
2 4 (7.84%) Microsoft Certification
3 3 (5.88%) ITIL Foundation Certificate
4 2 (3.92%) CCNP
4 2 (3.92%) Cisco Certification
4 2 (3.92%) ITIL Certification
4 2 (3.92%) MCSA
Quality Assurance & Compliance
1 8 (15.69%) SLA
2 1 (1.96%) COBIT
System Software
1 20 (39.22%) Active Directory
2 2 (3.92%) VMware Infrastructure
Systems Management
1 6 (11.76%) SCCM
2 2 (3.92%) Microsoft Intune
Vendors
1 20 (39.22%) Microsoft
2 8 (15.69%) ServiceNow
3 5 (9.80%) Sophos
4 2 (3.92%) Adobe
4 2 (3.92%) Cisco
4 2 (3.92%) iManage
4 2 (3.92%) Intapp
4 2 (3.92%) Salesforce
4 2 (3.92%) VMware