The median annual salary for a Technical Support Engineer was £24,000 in advertised job vacancies in the North West during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England / North West
3 months to
27 Mar 2017
Same period 2016 Same period 2015
Rank 238 221 234
Rank change year-on-year -17 +13  
Permanent jobs requiring a Technical Support Engineer 9 15 24
As % of all permanent IT jobs advertised in the North West 0.15% 0.26% 0.36%
As % of the Job Titles category 0.15% 0.27% 0.37%
Number of salaries quoted 9 13 23
Median salary £24,000 £27,000 £30,000
Median salary % change year-on-year -11.11% -10.00%  
90% offered a salary of more than £22,500 £22,600 £19,700
10% offered a salary of more than £25,500 £40,000 £35,000
UK excluding London median salary £27,500 £32,500 £32,500
% change year-on-year -15.38% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5897 5519 6450
As % of all permanent IT job vacancies advertised in the North West 96.80% 97.08% 96.79%
Number of salaries quoted 4923 4630 5198
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Technical Support Engineer
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Technical Support Engineer in the job title.

Job vacancy trend for Technical Support Engineer in the North West

Technical Support Engineer
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in the North West.

Salary trend for Technical Support Engineer in the North West

Technical Support Engineer
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the North West region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -26 7 £24,000 -11.11% 1
Cheshire +6 2 £23,750 -5.00%
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 27 March 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Technical Support Engineer in the job title.

1 14 (56.00%) Degree
2 13 (52.00%) Windows
3 12 (48.00%) Microsoft
3 12 (48.00%) Windows Server 2008
4 11 (44.00%) MS Excel
4 11 (44.00%) Windows Server
5 6 (24.00%) Active Directory
5 6 (24.00%) Service Management
5 6 (24.00%) MS Exchange
5 6 (24.00%) SQL Server
5 6 (24.00%) Windows 7
5 6 (24.00%) VMware
5 6 (24.00%) Exchange Server 2010
5 6 (24.00%) Office 365
5 6 (24.00%) Exchange Server 2013
5 6 (24.00%) Mentoring
6 5 (20.00%) Data Centre
6 5 (20.00%) McAfee ePO
6 5 (20.00%) iPad
6 5 (20.00%) VMware ESX
6 5 (20.00%) Intel Security
6 5 (20.00%) Citrix
6 5 (20.00%) SAN
7 3 (12.00%) Linux
7 3 (12.00%) Cybersecurity
8 2 (8.00%) GitHub
8 2 (8.00%) Git (software)
8 2 (8.00%) Ruby
8 2 (8.00%) Python
8 2 (8.00%) ITIL

Technical Support Engineer Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (24.00%) Exchange Server 2010
1 6 (24.00%) Exchange Server 2013
1 6 (24.00%) MS Exchange
2 1 (4.00%) Exchange Server 2007
2 1 (4.00%) IIS
Applications
1 11 (44.00%) MS Excel
Cloud Services
1 6 (24.00%) Office 365
2 2 (8.00%) GitHub
3 1 (4.00%) Amazon AWS
3 1 (4.00%) SaaS
Communications & Networking
1 5 (20.00%) SAN
2 1 (4.00%) Cisco Nexus
2 1 (4.00%) Firewall
2 1 (4.00%) LAN
2 1 (4.00%) WAN
2 1 (4.00%) Wi-Fi
Database & Business Intelligence
1 6 (24.00%) SQL Server
2 1 (4.00%) MySQL
2 1 (4.00%) NoSQL
2 1 (4.00%) SQL Server 2008
2 1 (4.00%) SQL Server 2012
Development Applications
1 2 (8.00%) Git (software)
General
1 2 (8.00%) Telecoms
2 1 (4.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
Miscellaneous
1 5 (20.00%) Data Centre
1 5 (20.00%) iPad
2 1 (4.00%) Computer Science
2 1 (4.00%) Driving Licence
Operating Systems
1 13 (52.00%) Windows
2 12 (48.00%) Windows Server 2008
3 11 (44.00%) Windows Server
4 6 (24.00%) Windows 7
5 3 (12.00%) Linux
6 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 6 (24.00%) Mentoring
1 6 (24.00%) Service Management
2 3 (12.00%) Cybersecurity
3 2 (8.00%) ITIL
4 1 (4.00%) Configuration Management
4 1 (4.00%) CRM
4 1 (4.00%) DevOps
4 1 (4.00%) ERP
4 1 (4.00%) Open Source
Programming Languages
1 2 (8.00%) Bash Shell
1 2 (8.00%) C++
1 2 (8.00%) Java
1 2 (8.00%) Perl
1 2 (8.00%) PHP
1 2 (8.00%) Python
1 2 (8.00%) Ruby
1 2 (8.00%) SQL
2 1 (4.00%) C
Qualifications
1 14 (56.00%) Degree
2 1 (4.00%) MCSE
2 1 (4.00%) Microsoft Certification
System Software
1 6 (24.00%) Active Directory
2 5 (20.00%) VMware ESX
3 1 (4.00%) Hyper-V
3 1 (4.00%) VMware Infrastructure
3 1 (4.00%) vSphere
Systems Management
1 5 (20.00%) McAfee ePO
2 1 (4.00%) Opscode Chef
2 1 (4.00%) Puppet
Vendors
1 12 (48.00%) Microsoft
2 6 (24.00%) VMware
3 5 (20.00%) Citrix
3 5 (20.00%) Intel Security
4 1 (4.00%) BT
4 1 (4.00%) Cisco
4 1 (4.00%) HP
4 1 (4.00%) NetApp
4 1 (4.00%) Openreach
4 1 (4.00%) WatchGuard
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