Service Desk Management Jobs in the South West

Service Desk Management
England > South West

The table below provides summary statistics for permanent job vacancies advertised in the South West requiring Service Desk Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Desk Management over the 6 months leading up to 21 August 2025, comparing them to the same period in the previous two years.

6 months to
21 Aug 2025
Same period 2024 Same period 2023
Rank 177 261 244
Rank change year-on-year +84 -17 +77
DemandTrendPermanent jobs citing Service Desk Management 7 3 4
As % of all permanent jobs advertised in the South West 0.17% 0.035% 0.069%
As % of the Processes & Methodologies category 0.20% 0.046% 0.073%
Number of salaries quoted 7 1 4
10th Percentile £28,800 - £36,625
25th Percentile £30,000 £51,250 £37,188
Median annual salary (50th Percentile) £31,000 £52,500 £43,000
Median % change year-on-year -40.95% +22.09% +104.24%
75th Percentile £32,000 £53,750 £52,813
90th Percentile £38,200 - £64,175
England median annual salary £40,000 £60,000 £47,236
% change year-on-year -33.33% +27.02% +4.97%

All Process and Methodology Skills
South West

Service Desk Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South West.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 3,526 6,575 5,446
As % of all permanent jobs advertised in the South West 85.62% 76.95% 94.57%
Number of salaries quoted 2,136 4,144 3,478
10th Percentile £26,250 £30,000 £30,431
25th Percentile £31,250 £40,000 £40,500
Median annual salary (50th Percentile) £47,842 £55,000 £55,000
Median % change year-on-year -13.02% - +10.00%
75th Percentile £65,000 £67,500 £70,000
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £55,000 £62,500
% change year-on-year - -12.00% +4.17%

Service Desk Management
Job Vacancy Trend in the South West

Job postings citing Service Desk Management as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Desk Management in the South West

Service Desk Management
Salary Trend in the South West

Salary distribution trend for jobs in the South West citing Service Desk Management.

Salary distribution trend for jobs in the South West citing Service Desk Management

Service Desk Management
Salary Histogram in the South West

Salary distribution for jobs citing Service Desk Management in the South West over the 6 months to 21 August 2025.

Salary histogram for Service Desk Management in the South West

Service Desk Management
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the South West region over the 6 months to 21 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendPermanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dorset - 5 £31,000 -
Bristol +51 1 £45,000 -14.29%
Somerset - 1 £27,000 -
Service Desk Management
England

Service Desk Management
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Microsoft Exchange
1 1 (14.29%) SharePoint
Cloud Services
1 6 (85.71%) Azure
1 6 (85.71%) Microsoft 365
2 5 (71.43%) Azure Sentinel
Communications & Networking
1 5 (71.43%) Firewall
1 5 (71.43%) NAS
1 5 (71.43%) VLAN
1 5 (71.43%) VPN
2 1 (14.29%) LAN
2 1 (14.29%) SAN
2 1 (14.29%) Wireless
Database & Business Intelligence
1 5 (71.43%) Amazon RDS
2 1 (14.29%) SQL Server
General
1 7 (100.00%) Social Skills
2 5 (71.43%) Telecoms
3 1 (14.29%) Law
Job Titles
1 5 (71.43%) 1st/2nd Line Support
1 5 (71.43%) 2nd Line Support
1 5 (71.43%) Administrator
1 5 (71.43%) IT Administrator
1 5 (71.43%) IT Support
2 1 (14.29%) 3rd Line Engineer
2 1 (14.29%) 3rd Line Infrastructure Engineer
2 1 (14.29%) Analyst
2 1 (14.29%) Infrastructure Engineer
2 1 (14.29%) Service Analyst
2 1 (14.29%) Service Desk Analyst
Miscellaneous
1 1 (14.29%) Driving Licence
Operating Systems
1 5 (71.43%) Windows
1 5 (71.43%) Windows Server
1 5 (71.43%) Windows Server 2019
Processes & Methodologies
1 6 (85.71%) Problem-Solving
2 5 (71.43%) Cybersecurity
2 5 (71.43%) Incident Management
3 1 (14.29%) Business Continuity
3 1 (14.29%) Customer Experience
3 1 (14.29%) Decision-Making
3 1 (14.29%) Infrastructure Engineering
Programming Languages
1 5 (71.43%) PowerShell
2 1 (14.29%) SQL
Quality Assurance & Compliance
1 5 (71.43%) ISO/IEC 27001
System Software
1 6 (85.71%) Active Directory
2 5 (71.43%) Virtual Machines
2 5 (71.43%) VMware Infrastructure
3 1 (14.29%) Hyper-V
3 1 (14.29%) vSphere
3 1 (14.29%) XenApp
Systems Management
1 5 (71.43%) Microsoft Intune
1 5 (71.43%) PaperCut
2 1 (14.29%) SCCM
Vendors
1 7 (100.00%) Microsoft
2 5 (71.43%) Cisco
2 5 (71.43%) Datto
2 5 (71.43%) VMware
3 1 (14.29%) Citrix