Period
to 25 July 2017

The median annual salary for a Service Manager was £45,000 in advertised job vacancies in the South West during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > South West
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 238 238 207
Rank change year-on-year 0 -31 +3
Permanent jobs requiring a Service Manager 98 117 163
As % of all permanent IT jobs advertised in the South West 0.94% 1.05% 1.34%
As % of the Job Titles category 0.97% 1.08% 1.38%
Number of salaries quoted 81 99 120
South West median annual salary £45,000 £41,500 £45,000
Median salary % change year-on-year +8.43% -7.78% -4.26%
10th Percentile £31,250 £30,800 £32,500
90th Percentile £60,000 £58,500 £60,375
England median annual salary £50,000 £50,000 £50,500
% change year-on-year - -0.99% -3.81%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 10151 10827 11833
As % of all permanent IT job vacancies advertised in the South West 97.06% 97.09% 97.40%
Number of salaries quoted 8502 9092 9888
South West median annual salary £40,000 £40,000 £38,000
Median salary % change year-on-year - +5.26% +1.33%
10th Percentile £25,000 £24,000 £22,750
90th Percentile £63,750 £62,500 £62,075
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Manager
Job Vacancy Trend in the South West

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Manager in the South West

Service Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the South West.

Salary trend for Service Manager in the South West

Service Manager
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Manager in the South West over the 6 months to 25 July 2017.

Salary histogram for Service Manager in the South West

Service Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the South West region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -11 39 £50,000 +5.26% 1
Wiltshire +8 24 £52,000 +30.00%
Dorset +37 19 £36,250 -17.14%
Somerset -16 5 £38,250 -25.73%
Gloucestershire 0 4 £35,000 -12.50%
Cornwall -4 4 £45,000 +12.50%
Devon -8 3 £47,500 +35.71%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 25 July 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Manager in the job title.

1 75 (76.53%) ITIL
2 55 (56.12%) Service Delivery
3 31 (31.63%) SLA
4 28 (28.57%) Service Management
5 24 (24.49%) Finance
6 19 (19.39%) Change Management
6 19 (19.39%) Service Design
7 18 (18.37%) Supplier Management
8 17 (17.35%) Retail
8 17 (17.35%) Management Information System
8 17 (17.35%) Stakeholder Engagement
8 17 (17.35%) Continuous Improvement
9 16 (16.33%) ITSM
10 15 (15.31%) Statistics
10 15 (15.31%) ITIL Certification
10 15 (15.31%) ITIL V3
11 13 (13.27%) Stakeholder Management
12 12 (12.24%) Incident Management
12 12 (12.24%) Analytical Skills
12 12 (12.24%) Contract Management
13 11 (11.22%) Critical Success Factor
13 11 (11.22%) Line Management
13 11 (11.22%) Escalation Management
13 11 (11.22%) Performance Management
14 10 (10.20%) ISEB
14 10 (10.20%) Data Centre
15 9 (9.18%) Microsoft
15 9 (9.18%) Windows
15 9 (9.18%) Project Management
15 9 (9.18%) Cadence

Service Manager Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.02%) SharePoint
Applications
1 7 (7.14%) Microsoft Excel
2 6 (6.12%) Microsoft PowerPoint
3 1 (1.02%) Microsoft Office
Cloud Services
1 4 (4.08%) IaaS
1 4 (4.08%) Microsoft Azure
1 4 (4.08%) Office 365
1 4 (4.08%) PaaS
1 4 (4.08%) SaaS
2 2 (2.04%) Cloud Computing
3 1 (1.02%) Amazon AWS
Communications & Networking
1 4 (4.08%) SMS
1 4 (4.08%) Wi-Fi
2 2 (2.04%) Unified Communications
3 1 (1.02%) ATM
3 1 (1.02%) Internet
3 1 (1.02%) LAN
3 1 (1.02%) Skype
3 1 (1.02%) WAN
Database & Business Intelligence
1 2 (2.04%) Power BI
1 2 (2.04%) SQL Server
2 1 (1.02%) Big Data
2 1 (1.02%) Data Mart
2 1 (1.02%) Data Warehouse
2 1 (1.02%) Oracle Reports
2 1 (1.02%) Relational Database
Development Applications
1 3 (3.06%) Git (software)
2 2 (2.04%) Bitbucket
3 1 (1.02%) Subversion
3 1 (1.02%) TeamCity
General
1 24 (24.49%) Finance
2 17 (17.35%) Retail
3 4 (4.08%) Military
4 3 (3.06%) Advertising
5 1 (1.02%) Banking
5 1 (1.02%) Games
5 1 (1.02%) Legal
5 1 (1.02%) Marketing
Libraries, Frameworks & Software Standards
1 4 (4.08%) Flash
Miscellaneous
1 17 (17.35%) Management Information System
2 12 (12.24%) Analytical Skills
3 10 (10.20%) Data Centre
4 6 (6.12%) Driving Licence
4 6 (6.12%) Virtual Team
5 3 (3.06%) EPoS
6 1 (1.02%) Client/Server
6 1 (1.02%) CMDB
6 1 (1.02%) Computer Science
6 1 (1.02%) Internet of Things
6 1 (1.02%) Reinsurance
6 1 (1.02%) Smart Home
6 1 (1.02%) User Experience
Operating Systems
1 9 (9.18%) Windows
2 7 (7.14%) Windows Server
3 1 (1.02%) Windows 10
Processes & Methodologies
1 75 (76.53%) ITIL
2 55 (56.12%) Service Delivery
3 28 (28.57%) Service Management
4 19 (19.39%) Change Management
4 19 (19.39%) Service Design
5 18 (18.37%) Supplier Management
6 17 (17.35%) Continuous Improvement
6 17 (17.35%) Stakeholder Engagement
7 16 (16.33%) ITSM
8 15 (15.31%) ITIL V3
8 15 (15.31%) Statistics
9 13 (13.27%) Stakeholder Management
10 12 (12.24%) Contract Management
10 12 (12.24%) Incident Management
11 11 (11.22%) Critical Success Factor
11 11 (11.22%) Escalation Management
11 11 (11.22%) Line Management
11 11 (11.22%) Performance Management
12 9 (9.18%) Financial Modelling
12 9 (9.18%) Project Management
Programming Languages
1 2 (2.04%) PowerShell
1 2 (2.04%) SQL
2 1 (1.02%) C
Qualifications
1 15 (15.31%) ITIL Certification
2 10 (10.20%) ISEB
3 9 (9.18%) Degree
4 5 (5.10%) SC Cleared
4 5 (5.10%) Security Cleared
5 4 (4.08%) CCIE
5 4 (4.08%) CCNP
5 4 (4.08%) Cisco Certification
6 1 (1.02%) ACCA
6 1 (1.02%) CCENT
6 1 (1.02%) Chartered Engineer
6 1 (1.02%) CITP
6 1 (1.02%) Computer Science Degree
6 1 (1.02%) DV Cleared
6 1 (1.02%) EXIN
6 1 (1.02%) ISEB Practitioner
6 1 (1.02%) ITIL Foundation Certificate
6 1 (1.02%) Network+ Certification
Quality Assurance & Compliance
1 31 (31.63%) SLA
2 2 (2.04%) HMG Security Policy Framework
2 2 (2.04%) ISO/IEC 27001
2 2 (2.04%) PMO
3 1 (1.02%) ISO 9001
3 1 (1.02%) ISO/IEC 20000
System Software
1 8 (8.16%) Active Directory
2 2 (2.04%) Virtual Machines
3 1 (1.02%) Hyper-V
3 1 (1.02%) VMware Infrastructure
Vendors
1 9 (9.18%) Cadence
1 9 (9.18%) Microsoft
2 4 (4.08%) Infoblox
2 4 (4.08%) SolarWinds
3 3 (3.06%) Oracle
3 3 (3.06%) SAP
4 1 (1.02%) CheckPoint
4 1 (1.02%) Cisco
4 1 (1.02%) HP
4 1 (1.02%) Mitel
4 1 (1.02%) ServiceNow
4 1 (1.02%) Symantec
4 1 (1.02%) Tableau
4 1 (1.02%) Veritas
4 1 (1.02%) VMware