Period
to 16 January 2018

The median annual salary for a Service Manager was £49,000 in advertised job vacancies in the South West during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > South West
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 255 228 214
Rank change year-on-year -27 -14 +2
Permanent jobs requiring a Service Manager 73 120 136
As % of all permanent IT jobs advertised in the South West 0.73% 1.14% 1.19%
As % of the Job Titles category 0.75% 1.18% 1.23%
Number of salaries quoted 42 94 99
South West median annual salary £49,000 £40,000 £43,000
Median salary % change year-on-year +22.50% -6.98% +1.65%
10th Percentile £29,325 £31,250 £32,700
90th Percentile £57,500 £54,625 £65,000
England median annual salary £52,850 £51,000 £50,000
% change year-on-year +3.63% +2.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South West
Permanent vacancies in the South West with a recognized job title 9,770 10,162 11,099
% of permanent IT jobs with a recognized job title 97.10% 96.70% 97.25%
Number of salaries quoted 8,078 8,558 9,407
South West median annual salary £40,000 £40,000 £39,000
Median salary % change year-on-year - +2.56% +4.00%
10th Percentile £24,500 £24,838 £24,000
90th Percentile £62,500 £63,750 £61,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Manager
Job Vacancy Trend in the South West

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Service Manager in the South West

Service Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the South West.

Salary trend for Service Manager in the South West

Service Manager
Salary Histogram in the South West

The salary distribution of IT jobs citing Service Manager in the South West over the 6 months to 16 January 2018.

Salary histogram for Service Manager in the South West

Service Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the South West region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -26 30 £55,000 +15.79% 2
Somerset +7 15 £47,500 +2.70%
Dorset -4 13 £29,500 +7.27% 1
Gloucestershire +4 8 £48,000 +20.00% 1
Wiltshire -8 5 £52,500 +33.76%
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 16 January 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Manager in the job title.

1 57 (78.08%) ITIL
2 42 (57.53%) Service Delivery
3 34 (46.58%) Service Management
4 25 (34.25%) Finance
4 25 (34.25%) Change Management
5 20 (27.40%) Microsoft
6 19 (26.03%) Project Management
7 18 (24.66%) SLA
8 16 (21.92%) Mentoring
9 15 (20.55%) Service Delivery Management
10 14 (19.18%) Data Centre
11 13 (17.81%) ITIL V3
11 13 (17.81%) Performance Management
11 13 (17.81%) ITSM
12 11 (15.07%) DevOps
13 10 (13.70%) Line Management
14 9 (12.33%) Continuous Improvement
14 9 (12.33%) Incident Management
15 8 (10.96%) Security Cleared
15 8 (10.96%) Coaching
15 8 (10.96%) Management Information System
15 8 (10.96%) Contract Management
16 7 (9.59%) Service Design
16 7 (9.59%) Performance Measurement
16 7 (9.59%) Microsoft PowerPoint
16 7 (9.59%) Agile Software Development
16 7 (9.59%) Business Intelligence
16 7 (9.59%) Active Directory
16 7 (9.59%) Windows
16 7 (9.59%) SMS

Service Manager Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (9.59%) Microsoft Excel
1 7 (9.59%) Microsoft PowerPoint
2 2 (2.74%) MS Visio
Cloud Services
1 6 (8.22%) Microsoft Azure
2 3 (4.11%) Amazon AWS
2 3 (4.11%) PaaS
3 1 (1.37%) Google Cloud Platform
3 1 (1.37%) IaaS
3 1 (1.37%) Office 365
3 1 (1.37%) SaaS
Communications & Networking
1 7 (9.59%) SMS
2 1 (1.37%) LAN
2 1 (1.37%) Structured Cabling
2 1 (1.37%) Unified Communications
2 1 (1.37%) VoIP
2 1 (1.37%) WAN
2 1 (1.37%) Wi-Fi
General
1 25 (34.25%) Finance
2 1 (1.37%) Billing
2 1 (1.37%) Legal
2 1 (1.37%) Retail Banking
2 1 (1.37%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (6.85%) Flash
2 1 (1.37%) Web Services
2 1 (1.37%) Web Services Management
Miscellaneous
1 14 (19.18%) Data Centre
2 8 (10.96%) Management Information System
3 6 (8.22%) Analytical Skills
3 6 (8.22%) Driving Licence
4 4 (5.48%) User Experience
5 2 (2.74%) Fintech
5 2 (2.74%) Public Cloud
5 2 (2.74%) Virtual Team
6 1 (1.37%) CCTV
6 1 (1.37%) CMDB
Operating Systems
1 7 (9.59%) Windows
2 4 (5.48%) Windows Server
3 2 (2.74%) Windows 10
3 2 (2.74%) Windows 7
Processes & Methodologies
1 57 (78.08%) ITIL
2 42 (57.53%) Service Delivery
3 34 (46.58%) Service Management
4 25 (34.25%) Change Management
5 19 (26.03%) Project Management
6 16 (21.92%) Mentoring
7 15 (20.55%) Service Delivery Management
8 13 (17.81%) ITIL V3
8 13 (17.81%) ITSM
8 13 (17.81%) Performance Management
9 11 (15.07%) DevOps
10 10 (13.70%) Line Management
11 9 (12.33%) Continuous Improvement
11 9 (12.33%) Incident Management
12 8 (10.96%) Coaching
12 8 (10.96%) Contract Management
13 7 (9.59%) People Management
13 7 (9.59%) Performance Measurement
13 7 (9.59%) Service Design
13 7 (9.59%) Stakeholder Engagement
Programming Languages
1 1 (1.37%) C
1 1 (1.37%) PowerShell
Qualifications
1 8 (10.96%) Security Cleared
2 6 (8.22%) DV Cleared
2 6 (8.22%) ITIL Certification
2 6 (8.22%) Microsoft Certification
3 5 (6.85%) ISEB
4 2 (2.74%) Degree
5 1 (1.37%) MCITP
5 1 (1.37%) NVQ Level 3
5 1 (1.37%) SC Cleared
Quality Assurance & Compliance
1 18 (24.66%) SLA
2 7 (9.59%) ISO/IEC 20000
3 3 (4.11%) QA
System Software
1 7 (9.59%) Active Directory
2 3 (4.11%) VMware Infrastructure
3 2 (2.74%) Virtual Desktop
Vendors
1 20 (27.40%) Microsoft
2 5 (6.85%) Cadence
3 4 (5.48%) Dynatrace
4 3 (4.11%) VMware
5 2 (2.74%) Apple
5 2 (2.74%) EMC
5 2 (2.74%) Splunk
6 1 (1.37%) Google