IT Support Technician Job Trends in the Thames Valley

IT Support Technician
South East > Thames Valley

The median IT Support Technician salary in the Thames Valley is £35,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 148 172 175
Rank change year-on-year +24 +3 +54
Permanent jobs requiring an IT Support Technician 23 9 24
As % of all permanent jobs in the Thames Valley 0.57% 0.27% 0.61%
As % of the Job Titles category 0.62% 0.31% 0.64%
Number of salaries quoted 17 9 24
10th Percentile £27,800 - £22,975
25th Percentile £30,500 £31,250 £24,750
Median annual salary (50th Percentile) £35,000 £35,000 £25,000
Median % change year-on-year - +40.00% -7.41%
75th Percentile £36,500 - £29,250
90th Percentile £45,000 £35,750 £40,375
South East median annual salary £28,700 £32,500 £27,000
% change year-on-year -11.69% +20.37% +5.88%

All Permanent IT Job Roles
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 3,722 2,948 3,760
% of permanent jobs with a recognized job title 92.31% 87.12% 95.00%
Number of salaries quoted 2,181 1,458 2,675
10th Percentile £30,000 £35,000 £30,000
25th Percentile £35,000 £43,750 £38,000
Median annual salary (50th Percentile) £50,000 £60,000 £52,500
Median % change year-on-year -16.67% +14.29% -4.55%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £82,500
South East median annual salary £50,000 £57,500 £52,500
% change year-on-year -13.04% +9.52% -4.55%

IT Support Technician
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in the Thames Valley.

IT Support Technician job vacancy trend in the Thames Valley

IT Support Technician
Salary Trend in the Thames Valley

Salary distribution trend for IT Support Technician job vacancies in the Thames Valley.

Salary distribution trend for IT Support Technician job vacancies in the Thames Valley

IT Support Technician
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support Technician in the Thames Valley over the 6 months to 14 January 2026.

Salary histogram for IT Support Technician in the Thames Valley

IT Support Technician
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the Thames Valley region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire +17 9 £35,000 +7.69% 2
Berkshire -5 8 £35,000 - 3
Oxfordshire +22 6 £38,000 +8.57%
IT Support Technician
South East

IT Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Thames Valley

For the 6 months to 14 January 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support Technician in the job title.

1 18 (78.26%) Active Directory
2 16 (69.57%) Microsoft
3 14 (60.87%) Customer Service
4 11 (47.83%) Windows
5 9 (39.13%) Microsoft 365
6 8 (34.78%) Microsoft Office
7 7 (30.43%) VMware
7 7 (30.43%) VMware Infrastructure
8 6 (26.09%) DHCP
8 6 (26.09%) DNS
8 6 (26.09%) Problem-Solving
9 5 (21.74%) Degree
9 5 (21.74%) ITSM
9 5 (21.74%) Microsoft Certification
10 4 (17.39%) Cybersecurity
10 4 (17.39%) Entra ID
10 4 (17.39%) Mobile Device Management
10 4 (17.39%) ServiceNow
10 4 (17.39%) Ticket Management
10 4 (17.39%) VPN
11 3 (13.04%) Change Control
11 3 (13.04%) Windows Server
12 2 (8.70%) Agile
12 2 (8.70%) Azure
12 2 (8.70%) Business Continuity
12 2 (8.70%) CAD
12 2 (8.70%) Collaborative Culture
12 2 (8.70%) Customer-Centric Approach
12 2 (8.70%) Customer-Centricity
12 2 (8.70%) Cyber Essentials

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 8 (34.78%) Microsoft Office
Cloud Services
1 9 (39.13%) Microsoft 365
2 4 (17.39%) Entra ID
3 2 (8.70%) Azure
Communications & Networking
1 6 (26.09%) DHCP
1 6 (26.09%) DNS
2 4 (17.39%) VPN
3 2 (8.70%) SAN
3 2 (8.70%) Unified Communications
General
1 10 (43.48%) Social Skills
2 8 (34.78%) Telecoms
3 2 (8.70%) Analytical Skills
3 2 (8.70%) Retail
Miscellaneous
1 5 (21.74%) Self-Motivation
2 2 (8.70%) Driving Licence
2 2 (8.70%) Video Conferencing
Operating Systems
1 11 (47.83%) Windows
2 3 (13.04%) Windows Server
3 2 (8.70%) Windows 10
3 2 (8.70%) Windows Server 2019
Processes & Methodologies
1 14 (60.87%) Customer Service
2 6 (26.09%) Problem-Solving
3 5 (21.74%) ITSM
4 4 (17.39%) Cybersecurity
4 4 (17.39%) Mobile Device Management
4 4 (17.39%) Ticket Management
5 3 (13.04%) Change Control
6 2 (8.70%) Agile
6 2 (8.70%) Business Continuity
6 2 (8.70%) CAD
6 2 (8.70%) Collaborative Culture
6 2 (8.70%) Customer-Centric Approach
6 2 (8.70%) Customer-Centricity
6 2 (8.70%) Disaster Recovery
6 2 (8.70%) Facilities Management
6 2 (8.70%) Incident Management
6 2 (8.70%) Infrastructure Management
6 2 (8.70%) ITIL
6 2 (8.70%) Knowledge Transfer
7 1 (4.35%) Service Management
Qualifications
1 5 (21.74%) Degree
1 5 (21.74%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.70%) Cyber Essentials
1 2 (8.70%) Cyber Essentials PLUS
1 2 (8.70%) ISO/IEC 27001
2 1 (4.35%) SLA
System Software
1 18 (78.26%) Active Directory
2 7 (30.43%) VMware Infrastructure
3 2 (8.70%) Hyper-V
Systems Management
1 2 (8.70%) Microsoft Intune
1 2 (8.70%) SCCM
Vendors
1 16 (69.57%) Microsoft
2 7 (30.43%) VMware
3 4 (17.39%) ServiceNow
4 1 (4.35%) Google