Period
to 17 July 2018

The median annual salary for an IT Support Technician was £25,500 in advertised job vacancies in the South East during the 6 months to 17 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
England > South East
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 486 488 556
Rank change year-on-year +2 +68 +53
Permanent jobs requiring an IT Support Technician 60 60 75
As % of all permanent IT jobs advertised in the South East 0.20% 0.20% 0.20%
As % of the Job Titles category 0.20% 0.21% 0.20%
Number of salaries quoted 61 61 72
South East median annual salary £25,500 £21,500 £23,500
Median salary % change year-on-year +18.60% -8.51% +6.82%
10th Percentile £19,250 £19,000 £18,500
90th Percentile £37,000 £25,750 £28,750
England median annual salary £25,500 £22,000 £23,000
% change year-on-year +15.91% -4.35% -2.13%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,624 28,934 37,134
% of permanent IT jobs with a recognized job title 96.98% 96.78% 97.14%
Number of salaries quoted 24,656 24,266 31,610
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,750 £26,250 £25,750
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Technician
Job Vacancy Trend in the South East

Job postings that featured IT Support Technician in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Technician in the South East

IT Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in the South East.

Salary trend for IT Support Technician in the South East

IT Support Technician
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support Technician in the South East over the 6 months to 17 July 2018.

Salary histogram for IT Support Technician in the South East

IT Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the South East region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +36 36 £28,000 +12.00% 2
Berkshire +15 25 £30,000 +46.34%
Surrey -3 9 £20,500 - 5
Buckinghamshire +14 8 £22,500 -10.00% 1
Kent -2 5 £27,500 +30.95%
West Sussex +7 4 £23,000 -7.07%
Hampshire -21 4 £23,250 +8.14% 2
Oxfordshire -7 3 £30,000 +17.65% 1
East Sussex -21 2 £18,500 -
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 17 July 2018, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support Technician in the job title.

1 52 (86.67%) Windows
2 41 (68.33%) Active Directory
3 36 (60.00%) Microsoft
4 26 (43.33%) Windows 10
5 22 (36.67%) LAN
5 22 (36.67%) Office 365
6 21 (35.00%) Windows Server
7 19 (31.67%) Windows 7
8 17 (28.33%) ITIL
9 15 (25.00%) Wi-Fi
10 14 (23.33%) Citrix
11 13 (21.67%) WLAN
11 13 (21.67%) SharePoint
11 13 (21.67%) Windows Server 2012
12 12 (20.00%) Skype for Business
12 12 (20.00%) Asset Management
12 12 (20.00%) Video Conferencing
12 12 (20.00%) MS Visio
12 12 (20.00%) Microsoft Excel
12 12 (20.00%) Bluetooth
12 12 (20.00%) Microsoft Office
12 12 (20.00%) VPN
12 12 (20.00%) Wireless
13 11 (18.33%) DNS
13 11 (18.33%) MS Exchange
14 10 (16.67%) TCP/IP
14 10 (16.67%) VMware
14 10 (16.67%) Windows Server 2008
15 9 (15.00%) ITSM
15 9 (15.00%) Microsoft Certification

IT Support Technician Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (21.67%) SharePoint
2 12 (20.00%) Skype for Business
3 11 (18.33%) MS Exchange
4 3 (5.00%) Exchange Server 2010
4 3 (5.00%) Exchange Server 2013
5 2 (3.33%) IIS
Applications
1 12 (20.00%) Microsoft Excel
1 12 (20.00%) Microsoft Office
1 12 (20.00%) MS Visio
2 1 (1.67%) Adobe Creative Suite
Business Applications
1 3 (5.00%) Remedy ITSM
Cloud Services
1 22 (36.67%) Office 365
2 3 (5.00%) Microsoft Azure
3 2 (3.33%) Mimecast
4 1 (1.67%) G Suite
Communications & Networking
1 22 (36.67%) LAN
2 15 (25.00%) Wi-Fi
3 13 (21.67%) WLAN
4 12 (20.00%) Bluetooth
4 12 (20.00%) VPN
4 12 (20.00%) Wireless
5 11 (18.33%) DNS
6 10 (16.67%) TCP/IP
7 9 (15.00%) DHCP
7 9 (15.00%) Skype
8 6 (10.00%) Firewall
9 4 (6.67%) WAN
10 3 (5.00%) Remote Desktop
10 3 (5.00%) VoIP
11 2 (3.33%) Asterisk PBX
11 2 (3.33%) Internet
11 2 (3.33%) SMS
12 1 (1.67%) Cisco IOS
12 1 (1.67%) IPsec
12 1 (1.67%) VLAN
Database & Business Intelligence
1 2 (3.33%) SQL Server
General
1 1 (1.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (5.00%) CSS
1 3 (5.00%) HTML
2 1 (1.67%) jQuery
2 1 (1.67%) WAP
2 1 (1.67%) XML
Miscellaneous
1 12 (20.00%) Video Conferencing
2 5 (8.33%) Driving Licence
3 3 (5.00%) Computer Science
3 3 (5.00%) iPhone
Operating Systems
1 52 (86.67%) Windows
2 26 (43.33%) Windows 10
3 21 (35.00%) Windows Server
4 19 (31.67%) Windows 7
5 13 (21.67%) Windows Server 2012
6 10 (16.67%) Windows Server 2008
7 8 (13.33%) Android
7 8 (13.33%) Apple iOS
8 7 (11.67%) Windows 8
9 3 (5.00%) Linux
9 3 (5.00%) Mac OS X
9 3 (5.00%) Windows Phone
10 1 (1.67%) Windows Server 2003
Processes & Methodologies
1 17 (28.33%) ITIL
2 12 (20.00%) Asset Management
3 9 (15.00%) ITSM
4 8 (13.33%) ITIL V3
4 8 (13.33%) Risk Management
4 8 (13.33%) Service Management
5 5 (8.33%) Problem-Solving
6 4 (6.67%) Server Patching
6 4 (6.67%) Software Distribution
7 3 (5.00%) Logistics
7 3 (5.00%) Time Management
8 2 (3.33%) IT Audit
9 1 (1.67%) Break/Fix
9 1 (1.67%) Data Analysis
9 1 (1.67%) Data Security
9 1 (1.67%) Incident Management
9 1 (1.67%) Kalman Filter
9 1 (1.67%) Mentoring
9 1 (1.67%) Problem Management
9 1 (1.67%) Web Development
Programming Languages
1 7 (11.67%) SQL
Qualifications
1 9 (15.00%) Microsoft Certification
2 7 (11.67%) MCSE
3 3 (5.00%) CCNA
3 3 (5.00%) Cisco Certification
3 3 (5.00%) Computer Science Degree
3 3 (5.00%) Degree
4 2 (3.33%) MCP
5 1 (1.67%) CCNP
5 1 (1.67%) MCSA
Quality Assurance & Compliance
1 3 (5.00%) SLA
System Software
1 41 (68.33%) Active Directory
2 3 (5.00%) Hyper-V
2 3 (5.00%) VMware Infrastructure
3 1 (1.67%) vSphere
Systems Management
1 1 (1.67%) SCCM
1 1 (1.67%) Systems Management Server (SMS)
Vendors
1 36 (60.00%) Microsoft
2 14 (23.33%) Citrix
3 10 (16.67%) VMware
4 9 (15.00%) Apple
5 4 (6.67%) ServiceNow
6 3 (5.00%) Remedy
7 2 (3.33%) Capita
7 2 (3.33%) NETGEAR
7 2 (3.33%) Sophos
8 1 (1.67%) Adobe
8 1 (1.67%) Cisco
8 1 (1.67%) Google