Period
to 16 December 2017

The median annual salary for an IT Support Technician was £23,000 in advertised job vacancies in the South East during the 6 months to 16 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
England > South East
6 months to
16 Dec 2017
Same period 2016 Same period 2015
Rank 445 510 582
Rank change year-on-year +65 +72 +7
Permanent jobs requiring an IT Support Technician 86 77 76
As % of all permanent IT jobs advertised in the South East 0.28% 0.23% 0.18%
As % of the Job Titles category 0.29% 0.23% 0.19%
Number of salaries quoted 86 73 72
South East median annual salary £23,000 £25,000 £23,000
Median salary % change year-on-year -8.00% +8.70% -11.54%
10th Percentile £19,250 £19,600 £16,750
90th Percentile £27,625 £28,700 £28,675
England median annual salary £23,500 £23,500 £23,750
% change year-on-year - -1.05% -3.06%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 30007 32943 40963
% of permanent IT jobs with a recognized job title 96.65% 97.08% 96.94%
Number of salaries quoted 25012 27568 34426
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £66,250
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% +4.44%

IT Support Technician
Job Vacancy Trend in the South East

Job postings that featured IT Support Technician in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Technician in the South East

IT Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in the South East.

Salary trend for IT Support Technician in the South East

IT Support Technician
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support Technician in the South East over the 6 months to 16 December 2017.

Salary histogram for IT Support Technician in the South East

IT Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the South East region over the 6 months to 16 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +37 32 £24,000 - 4
Surrey +28 25 £23,000 +2.22% 1
Berkshire +56 21 £23,750 +5.56% 2
Hampshire -18 15 £21,500 -18.87% 2
Buckinghamshire +16 10 £24,500 +8.89% 1
Kent +16 8 £21,500 -16.50%
West Sussex +10 5 £22,000 -7.37%
East Sussex -11 1 - - 2
Oxfordshire -18 1 £26,500 +6.00% 1
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 16 December 2017, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring IT Support Technician in the job title.

1 78 (90.70%) Windows
2 58 (67.44%) Active Directory
3 37 (43.02%) Microsoft
4 31 (36.05%) Microsoft Office
5 29 (33.72%) Windows Server
6 23 (26.74%) Windows 7
7 22 (25.58%) Windows Server 2012
8 20 (23.26%) Windows 8
8 20 (23.26%) Windows Server 2008
9 17 (19.77%) Office 365
9 17 (19.77%) Windows 10
10 16 (18.60%) DBS Check
10 16 (18.60%) MS Exchange
11 14 (16.28%) ITIL
12 13 (15.12%) LAN
12 13 (15.12%) Apple
12 13 (15.12%) VMware
13 12 (13.95%) DHCP
13 12 (13.95%) SQL
14 11 (12.79%) DNS
14 11 (12.79%) Exchange Server 2010
15 10 (11.63%) Wireless
16 9 (10.47%) Hyper-V
17 8 (9.30%) Microsoft Certification
17 8 (9.30%) WAN
17 8 (9.30%) Linux
18 7 (8.14%) MCSE
18 7 (8.14%) Hardware Maintenance
19 6 (6.98%) Exchange Server 2013
19 6 (6.98%) TCP/IP

IT Support Technician Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (18.60%) MS Exchange
2 11 (12.79%) Exchange Server 2010
3 6 (6.98%) Exchange Server 2013
4 5 (5.81%) Exchange Server 2007
5 2 (2.33%) IIS
6 1 (1.16%) SharePoint
Applications
1 31 (36.05%) Microsoft Office
2 4 (4.65%) Microsoft Excel
3 2 (2.33%) Microsoft PowerPoint
3 2 (2.33%) MS Visio
Cloud Services
1 17 (19.77%) Office 365
2 2 (2.33%) Microsoft Azure
Communications & Networking
1 13 (15.12%) LAN
2 12 (13.95%) DHCP
3 11 (12.79%) DNS
4 10 (11.63%) Wireless
5 8 (9.30%) WAN
6 6 (6.98%) Intranet
6 6 (6.98%) TCP/IP
7 5 (5.81%) Firewall
8 2 (2.33%) Internet
8 2 (2.33%) PuTTY
8 2 (2.33%) Structured Cabling
8 2 (2.33%) VLAN
8 2 (2.33%) WinSCP
9 1 (1.16%) HTTP
9 1 (1.16%) ICMP
9 1 (1.16%) Network Security
9 1 (1.16%) SAN
9 1 (1.16%) SMTP
9 1 (1.16%) Telnet
9 1 (1.16%) VoIP
Database & Business Intelligence
1 4 (4.65%) SQL Server
2 1 (1.16%) SQL Server 2008
2 1 (1.16%) SQL Server 2012
General
1 5 (5.81%) Telecoms
2 4 (4.65%) Finance
3 3 (3.49%) Manufacturing
3 3 (3.49%) Marketing
4 2 (2.33%) Electronics
4 2 (2.33%) Retail
5 1 (1.16%) Advertising
5 1 (1.16%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.33%) .NET
1 2 (2.33%) XML
Miscellaneous
1 5 (5.81%) Computer Science
2 4 (4.65%) Analytical Skills
2 4 (4.65%) AS400
3 2 (2.33%) Driving Licence
4 1 (1.16%) Data Centre
4 1 (1.16%) Enterprise Software
4 1 (1.16%) iPad
4 1 (1.16%) Virtual Team
Operating Systems
1 78 (90.70%) Windows
2 29 (33.72%) Windows Server
3 23 (26.74%) Windows 7
4 22 (25.58%) Windows Server 2012
5 20 (23.26%) Windows 8
5 20 (23.26%) Windows Server 2008
6 17 (19.77%) Windows 10
7 8 (9.30%) Linux
8 5 (5.81%) CentOS
8 5 (5.81%) Ubuntu
9 3 (3.49%) Apple iOS
10 2 (2.33%) Android
10 2 (2.33%) Debian
10 2 (2.33%) FreeBSD
10 2 (2.33%) Red Hat Enterprise Linux
10 2 (2.33%) Windows XP
11 1 (1.16%) Mac OS X Server
11 1 (1.16%) SUSE
Processes & Methodologies
1 14 (16.28%) ITIL
2 7 (8.14%) Hardware Maintenance
3 5 (5.81%) Mentoring
4 4 (4.65%) Network Monitoring
5 3 (3.49%) B2B
6 2 (2.33%) Business Intelligence
6 2 (2.33%) Digital Marketing
6 2 (2.33%) Disaster Recovery
6 2 (2.33%) Logistics
6 2 (2.33%) Network Management
6 2 (2.33%) Problem Management
6 2 (2.33%) Programme Management
6 2 (2.33%) Risk Management
6 2 (2.33%) Stakeholder Management
7 1 (1.16%) Asset Management
7 1 (1.16%) Business Continuity
7 1 (1.16%) Data Privacy
7 1 (1.16%) Line Management
7 1 (1.16%) Mathematics
7 1 (1.16%) Root Cause Analysis
Programming Languages
1 12 (13.95%) SQL
2 5 (5.81%) Bash Shell
2 5 (5.81%) PowerShell
3 2 (2.33%) C
4 1 (1.16%) T-SQL
Qualifications
1 16 (18.60%) DBS Check
2 8 (9.30%) Microsoft Certification
3 7 (8.14%) MCSE
4 6 (6.98%) Degree
5 4 (4.65%) A+ Certification
5 4 (4.65%) MCP
6 1 (1.16%) CCNA
6 1 (1.16%) Cisco Certification
6 1 (1.16%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (1.16%) SLA
System Software
1 58 (67.44%) Active Directory
2 9 (10.47%) Hyper-V
3 5 (5.81%) Terminal Services
4 2 (2.33%) VMware Infrastructure
5 1 (1.16%) Firmware
Systems Management
1 2 (2.33%) Systems Management Server (SMS)
Vendors
1 37 (43.02%) Microsoft
2 13 (15.12%) Apple
2 13 (15.12%) VMware
3 4 (4.65%) Google
4 2 (2.33%) Red Hat
4 2 (2.33%) SAP
5 1 (1.16%) Citrix