Period
to 22 October 2018

The median annual salary for an IT Support Technician was £26,375 in advertised job vacancies in the South East during the 6 months to 22 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
England > South East
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 483 477 527
Rank change year-on-year -6 +50 +42
Permanent jobs requiring an IT Support Technician 56 66 74
As % of all permanent IT jobs advertised in the South East 0.19% 0.23% 0.21%
As % of the Job Titles category 0.20% 0.24% 0.22%
Number of salaries quoted 52 66 72
South East median annual salary £26,375 £22,250 £24,000
Median salary % change year-on-year +18.54% -7.29% +5.49%
10th Percentile £19,250 £19,000 £19,488
90th Percentile £37,000 £26,000 £28,700
England median annual salary £24,000 £22,500 £23,250
% change year-on-year +6.67% -3.23% +1.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 28,107 27,905 34,142
% of permanent IT jobs with a recognized job title 96.45% 96.70% 97.07%
Number of salaries quoted 23,366 23,268 28,686
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +3.45%
10th Percentile £26,750 £26,000 £26,250
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

IT Support Technician
Job Vacancy Trend in the South East

Job postings that featured IT Support Technician in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Technician in the South East

IT Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in the South East.

Salary trend for IT Support Technician in the South East

IT Support Technician
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support Technician in the South East over the 6 months to 22 October 2018.

Salary histogram for IT Support Technician in the South East

IT Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the South East region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +19 30 £28,000 +24.44% 2
Berkshire -1 14 £36,000 +63.64% 1
Surrey +2 12 £20,500 -8.89% 3
Buckinghamshire +22 8 £24,750 -1.00%
Oxfordshire +4 8 £30,000 +26.32% 1
Kent +13 5 £24,000 +9.09%
Hampshire -12 5 £27,500 +25.00% 2
West Sussex +5 4 £24,250 +4.30% 4
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 October 2018, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support Technician in the job title.

1 48 (85.71%) Windows
2 40 (71.43%) Active Directory
3 36 (64.29%) Microsoft
4 27 (48.21%) Windows 7
4 27 (48.21%) Windows 10
5 25 (44.64%) Office 365
6 24 (42.86%) Microsoft Office
7 20 (35.71%) Windows Server
8 15 (26.79%) Microsoft Certification
9 14 (25.00%) Wi-Fi
9 14 (25.00%) Windows 8
10 12 (21.43%) Firewall
10 12 (21.43%) MCSE
10 12 (21.43%) MS Exchange
11 11 (19.64%) LAN
12 10 (17.86%) VPN
12 10 (17.86%) Citrix
13 9 (16.07%) Windows Server 2012
13 9 (16.07%) DNS
14 8 (14.29%) WLAN
14 8 (14.29%) TCP/IP
14 8 (14.29%) SharePoint
14 8 (14.29%) ITIL
14 8 (14.29%) Hyper-V
14 8 (14.29%) Degree
14 8 (14.29%) Computer Science
14 8 (14.29%) Computer Science Degree
15 7 (12.50%) Video Conferencing
15 7 (12.50%) Windows Server 2008
15 7 (12.50%) Asset Management

IT Support Technician Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (21.43%) MS Exchange
2 8 (14.29%) SharePoint
3 7 (12.50%) Skype for Business
4 6 (10.71%) IIS
5 1 (1.79%) Exchange Server 2010
Applications
1 24 (42.86%) Microsoft Office
2 7 (12.50%) Microsoft Excel
2 7 (12.50%) MS Visio
Business Applications
1 3 (5.36%) Remedy ITSM
Cloud Services
1 25 (44.64%) Office 365
2 3 (5.36%) Microsoft Azure
3 2 (3.57%) Mimecast
4 1 (1.79%) Amazon AWS
Communications & Networking
1 14 (25.00%) Wi-Fi
2 12 (21.43%) Firewall
3 11 (19.64%) LAN
4 10 (17.86%) VPN
5 9 (16.07%) DNS
6 8 (14.29%) TCP/IP
6 8 (14.29%) WLAN
7 7 (12.50%) Bluetooth
7 7 (12.50%) VoIP
7 7 (12.50%) Wireless
8 6 (10.71%) DHCP
9 4 (7.14%) Skype
9 4 (7.14%) VLAN
10 3 (5.36%) Remote Desktop
11 2 (3.57%) Asterisk PBX
11 2 (3.57%) H.323
11 2 (3.57%) Internet
11 2 (3.57%) ISDN
11 2 (3.57%) PBX
11 2 (3.57%) WAN
Database & Business Intelligence
1 3 (5.36%) SQL Server
General
1 1 (1.79%) Military
Libraries, Frameworks & Software Standards
1 1 (1.79%) WAP
Miscellaneous
1 8 (14.29%) Computer Science
2 7 (12.50%) Video Conferencing
3 5 (8.93%) Driving Licence
4 3 (5.36%) iPhone
5 1 (1.79%) Self-Motivation
Operating Systems
1 48 (85.71%) Windows
2 27 (48.21%) Windows 10
2 27 (48.21%) Windows 7
3 20 (35.71%) Windows Server
4 14 (25.00%) Windows 8
5 9 (16.07%) Windows Server 2012
6 7 (12.50%) Windows Server 2008
7 4 (7.14%) Linux
8 3 (5.36%) Android
8 3 (5.36%) Apple iOS
8 3 (5.36%) Windows Phone
8 3 (5.36%) Windows Vista
9 2 (3.57%) CentOS
9 2 (3.57%) Mac OS X
9 2 (3.57%) Ubuntu
10 1 (1.79%) Windows Server 2003
Processes & Methodologies
1 8 (14.29%) ITIL
2 7 (12.50%) Asset Management
3 4 (7.14%) ITSM
3 4 (7.14%) Software Deployment
4 3 (5.36%) ITIL V3
4 3 (5.36%) Logistics
4 3 (5.36%) Problem-Solving
4 3 (5.36%) Risk Management
4 3 (5.36%) Server Patching
4 3 (5.36%) Service Management
4 3 (5.36%) Software Distribution
5 2 (3.57%) Antivirus Management
5 2 (3.57%) Network Virtualisation
6 1 (1.79%) Disaster Recovery
6 1 (1.79%) Hardware Maintenance
6 1 (1.79%) Kalman Filter
Programming Languages
1 2 (3.57%) SQL
1 2 (3.57%) VBA
Qualifications
1 15 (26.79%) Microsoft Certification
2 12 (21.43%) MCSE
3 8 (14.29%) Computer Science Degree
3 8 (14.29%) Degree
4 3 (5.36%) CCNA
4 3 (5.36%) Cisco Certification
5 2 (3.57%) ITIL Certification
5 2 (3.57%) MCP
5 2 (3.57%) MCSA
6 1 (1.79%) CCNP
6 1 (1.79%) DBS Check
6 1 (1.79%) SC Cleared
6 1 (1.79%) Security Cleared
Quality Assurance & Compliance
1 7 (12.50%) SLA
System Software
1 40 (71.43%) Active Directory
2 8 (14.29%) Hyper-V
3 2 (3.57%) VMware Infrastructure
4 1 (1.79%) pfSense
4 1 (1.79%) Virtual Servers
4 1 (1.79%) vSphere
Systems Management
1 2 (3.57%) SCCM
2 1 (1.79%) Systems Management Server (SMS)
Vendors
1 36 (64.29%) Microsoft
2 10 (17.86%) Citrix
3 3 (5.36%) Remedy
3 3 (5.36%) Sophos
3 3 (5.36%) VMware
4 2 (3.57%) Apple
4 2 (3.57%) NETGEAR
4 2 (3.57%) WatchGuard
5 1 (1.79%) Avaya
5 1 (1.79%) Google
5 1 (1.79%) HP
5 1 (1.79%) SonicWALL