Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > North East
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 83 72 104
Rank change year-on-year -11 +32 -14
Permanent jobs citing Problem Management 44 37 11
As % of all permanent IT jobs advertised in the North East 2.85% 2.77% 0.81%
As % of the Processes & Methodologies category 3.25% 3.25% 0.90%
Number of salaries quoted 40 26 12
North East median annual salary £39,131 £41,250 £34,750
Median salary % change year-on-year -5.14% +18.71% -22.78%
10th Percentile £21,250 £31,250 £18,500
90th Percentile £55,000 £49,250 £52,000
England median annual salary £45,000 £43,500 £45,000
% change year-on-year +3.45% -3.33% +3.45%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,354 1,138 1,216
As % of all permanent IT jobs advertised in the North East 87.64% 85.05% 89.41%
Number of salaries quoted 1,178 946 1,061
North East median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £24,750 £22,500 £24,500
90th Percentile £62,500 £57,500 £58,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the North East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Problem Management in the North East

Problem Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North East.

Salary trend for Problem Management in the North East

Problem Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Problem Management in the North East over the 6 months to 16 January 2018.

Salary histogram for Problem Management in the North East

Problem Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North East region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -13 33 £33,500 -18.79% 2
Northumberland - 8 £55,000 -
Durham - 3 £31,500 - 1
Problem Management
England

For the 6 months to 16 January 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Problem Management.

1 30 (68.18%) ITIL
2 27 (61.36%) Change Management
3 25 (56.82%) Service Management
4 23 (52.27%) Incident Management
5 20 (45.45%) Service Delivery
6 15 (34.09%) ITSM
7 14 (31.82%) ITIL V3
8 13 (29.55%) Stakeholder Management
8 13 (29.55%) Windows
9 11 (25.00%) Analytical Skills
9 11 (25.00%) Service Delivery Management
10 10 (22.73%) Oracle
10 10 (22.73%) SQL Server
11 9 (20.45%) SQL
11 9 (20.45%) SLA
11 9 (20.45%) Technical Architecture
12 8 (18.18%) Performance Metrics
12 8 (18.18%) Change Control
12 8 (18.18%) Microsoft
12 8 (18.18%) Unix
12 8 (18.18%) Intranet
13 7 (15.91%) ITIL Certification
14 6 (13.64%) Sun
14 6 (13.64%) SC Cleared
14 6 (13.64%) Security Cleared
15 5 (11.36%) Windows Server 2008
15 5 (11.36%) .NET
15 5 (11.36%) C#
16 4 (9.09%) SMS
16 4 (9.09%) Release Management

Problem Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) BizTalk Server
2 1 (2.27%) Skype for Business
Applications
1 3 (6.82%) Microsoft Office
Business Applications
1 1 (2.27%) Oracle ERP
Cloud Services
1 3 (6.82%) Office 365
2 2 (4.55%) Microsoft Azure
3 1 (2.27%) Cloud Computing
Communications & Networking
1 8 (18.18%) Intranet
2 4 (9.09%) SMS
3 3 (6.82%) SAN
4 2 (4.55%) LAN
4 2 (4.55%) VoIP
4 2 (4.55%) WAN
4 2 (4.55%) Wi-Fi
5 1 (2.27%) Skype
Database & Business Intelligence
1 10 (22.73%) SQL Server
2 1 (2.27%) Data Warehouse
2 1 (2.27%) Oracle Database
2 1 (2.27%) Oracle Reports
2 1 (2.27%) RDBMS
2 1 (2.27%) Relational Database
2 1 (2.27%) SQLPlus
Development Applications
1 1 (2.27%) JIRA
Job Titles
1 13 (29.55%) Service Manager
2 12 (27.27%) Analyst
3 11 (25.00%) Delivery Manager
3 11 (25.00%) Services Delivery Manager
4 8 (18.18%) Applications Support
4 8 (18.18%) Global Services Delivery Manager
5 6 (13.64%) Incident Manager
5 6 (13.64%) Major Incident Manager
6 4 (9.09%) Applications Support Analyst
6 4 (9.09%) IT Manager
6 4 (9.09%) IT Services Manager
6 4 (9.09%) ITIL Manager
6 4 (9.09%) ITIL Service Manager
6 4 (9.09%) Service Analyst
6 4 (9.09%) Service Management Analyst
6 4 (9.09%) Support Analyst
7 3 (6.82%) Applications Engineer
7 3 (6.82%) Applications Support Engineer
7 3 (6.82%) ITIL Service Delivery Manager
7 3 (6.82%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (11.36%) .NET
2 2 (4.55%) Oracle Fusion
3 1 (2.27%) COM
3 1 (2.27%) Middleware
Miscellaneous
1 11 (25.00%) Analytical Skills
2 3 (6.82%) Greenfield Project
3 2 (4.55%) Hybrid Cloud
Operating Systems
1 13 (29.55%) Windows
2 8 (18.18%) Unix
3 5 (11.36%) Windows Server 2008
4 4 (9.09%) Windows Server
5 3 (6.82%) Windows Server 2012
6 2 (4.55%) Windows 7
6 2 (4.55%) Windows 8
6 2 (4.55%) Windows Server 2003
7 1 (2.27%) Linux
7 1 (2.27%) Red Hat Enterprise Linux
Processes & Methodologies
1 30 (68.18%) ITIL
2 27 (61.36%) Change Management
3 25 (56.82%) Service Management
4 23 (52.27%) Incident Management
5 20 (45.45%) Service Delivery
6 15 (34.09%) ITSM
7 14 (31.82%) ITIL V3
8 13 (29.55%) Stakeholder Management
9 11 (25.00%) Service Delivery Management
10 9 (20.45%) Technical Architecture
11 8 (18.18%) Change Control
11 8 (18.18%) Performance Metrics
12 4 (9.09%) Release Management
13 3 (6.82%) OO
13 3 (6.82%) OOP
13 3 (6.82%) Root Cause Analysis
14 2 (4.55%) Capacity Management
14 2 (4.55%) ERP
14 2 (4.55%) Knowledge Management
14 2 (4.55%) Service Desk Management
Programming Languages
1 9 (20.45%) SQL
2 5 (11.36%) C#
3 3 (6.82%) Java
4 1 (2.27%) Shell Script
Qualifications
1 7 (15.91%) ITIL Certification
2 6 (13.64%) SC Cleared
2 6 (13.64%) Security Cleared
3 3 (6.82%) Degree
4 1 (2.27%) A+ Certification
4 1 (2.27%) MCP
4 1 (2.27%) Microsoft Certification
Quality Assurance & Compliance
1 9 (20.45%) SLA
System Software
1 3 (6.82%) Virtual Servers
2 1 (2.27%) Active Directory
Systems Management
1 1 (2.27%) Tivoli
1 1 (2.27%) Tivoli Storage Manager
1 1 (2.27%) ZABBIX
Vendors
1 10 (22.73%) Oracle
2 8 (18.18%) Microsoft
3 6 (13.64%) Sun
4 3 (6.82%) Cognos
4 3 (6.82%) HP
4 3 (6.82%) Progress
4 3 (6.82%) Veritas
5 2 (4.55%) Citrix
6 1 (2.27%) IBM
6 1 (2.27%) Red Hat