Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > North East
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 82 75 76
Rank change year-on-year -7 +1 +38
Permanent jobs citing Problem Management 31 38 38
As % of all permanent IT jobs advertised in the North East 2.24% 2.59% 2.62%
As % of the Processes & Methodologies category 2.40% 2.85% 3.01%
Number of salaries quoted 13 34 29
North East median annual salary £40,000 £39,131 £40,000
Median salary % change year-on-year +2.22% -2.17% +15.11%
10th Percentile £26,250 £21,250 £31,250
90th Percentile £59,500 £55,000 £49,250
England median annual salary £46,000 £45,000 £43,000
% change year-on-year +2.22% +4.65% -4.44%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,293 1,334 1,263
As % of all permanent IT jobs advertised in the North East 93.22% 90.81% 87.22%
Number of salaries quoted 1,033 1,154 1,056
North East median annual salary £40,000 £40,000 £38,500
Median salary % change year-on-year - +3.90% -3.75%
10th Percentile £22,500 £24,750 £24,000
90th Percentile £65,000 £60,875 £58,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Problem Management
Job Vacancy Trend in the North East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Problem Management in the North East

Problem Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North East.

Salary trend for Problem Management in the North East

Problem Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Problem Management in the North East over the 6 months to 13 December 2018.

Salary histogram for Problem Management in the North East

Problem Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North East region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -15 24 £51,000 +52.24% 4
Durham +20 2 £46,250 +46.83% 1
Problem Management
England

For the 6 months to 13 December 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for Problem Management.

1 27 (87.10%) ITIL
2 19 (61.29%) Microsoft
3 18 (58.06%) Windows
4 17 (54.84%) SLA
4 17 (54.84%) Analytical Skills
5 16 (51.61%) Problem-Solving
5 16 (51.61%) Active Directory
6 15 (48.39%) Azure Active Directory
6 15 (48.39%) Windows Server
6 15 (48.39%) PowerShell
6 15 (48.39%) Office 365
6 15 (48.39%) Microsoft Azure
6 15 (48.39%) Windows 10
7 11 (35.48%) Microsoft Certification
7 11 (35.48%) Microsoft Office
7 11 (35.48%) MCSA
7 11 (35.48%) CompTIA Security+
8 9 (29.03%) MCSE
8 9 (29.03%) CISSP
9 8 (25.81%) ITSM
10 7 (22.58%) Incident Management
10 7 (22.58%) Change Management
11 6 (19.35%) Validation
11 6 (19.35%) Stakeholder Management
11 6 (19.35%) ITIL Foundation Certificate
12 5 (16.13%) Process Management
12 5 (16.13%) SharePoint
13 4 (12.90%) Microsoft Excel
13 4 (12.90%) Mentoring
13 4 (12.90%) Coaching

Problem Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (16.13%) SharePoint
Applications
1 11 (35.48%) Microsoft Office
2 4 (12.90%) Microsoft Excel
Cloud Services
1 15 (48.39%) Azure Active Directory
1 15 (48.39%) Microsoft Azure
1 15 (48.39%) Office 365
2 1 (3.23%) IaaS
Communications & Networking
1 1 (3.23%) Broadband
1 1 (3.23%) DHCP
1 1 (3.23%) DNS
1 1 (3.23%) LAN
1 1 (3.23%) PBX
1 1 (3.23%) VoIP
1 1 (3.23%) WLAN
Database & Business Intelligence
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server Analysis Services
1 1 (3.23%) SQL Server Integration Services
1 1 (3.23%) SQL Server Reporting Services
General
1 3 (9.68%) Finance
2 1 (3.23%) Advertising
2 1 (3.23%) Back Office
2 1 (3.23%) Banking
2 1 (3.23%) Manufacturing
Job Titles
1 13 (41.94%) Analyst
2 9 (29.03%) Microsoft Engineer
2 9 (29.03%) Security Engineer
3 6 (19.35%) Security Analyst
4 5 (16.13%) ITSM Analyst
4 5 (16.13%) Process Analyst
5 4 (12.90%) Service Manager
6 3 (9.68%) Incident Analyst
7 2 (6.45%) IT Analyst
7 2 (6.45%) IT Support
7 2 (6.45%) Service Desk Manager
7 2 (6.45%) Service Desk Support
8 1 (3.23%) 1st/2nd Line Support
8 1 (3.23%) Infrastructure Operations Engineer
8 1 (3.23%) IT Services Manager
8 1 (3.23%) Operations Engineer
8 1 (3.23%) Service Desk Engineer
8 1 (3.23%) Service Support Manager
8 1 (3.23%) Service Transition Manager
8 1 (3.23%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (3.23%) Middleware
Miscellaneous
1 17 (54.84%) Analytical Skills
2 1 (3.23%) Data Centre
2 1 (3.23%) Self-Motivation
Operating Systems
1 18 (58.06%) Windows
2 15 (48.39%) Windows 10
2 15 (48.39%) Windows Server
3 2 (6.45%) Windows 7
4 1 (3.23%) Android
4 1 (3.23%) Linux
Processes & Methodologies
1 27 (87.10%) ITIL
2 16 (51.61%) Problem-Solving
3 8 (25.81%) ITSM
4 7 (22.58%) Change Management
4 7 (22.58%) Incident Management
5 6 (19.35%) Stakeholder Management
5 6 (19.35%) Validation
6 5 (16.13%) Process Management
7 4 (12.90%) Coaching
7 4 (12.90%) Mentoring
7 4 (12.90%) Use Case
8 3 (9.68%) Agile Software Development
9 2 (6.45%) Infrastructure Engineering
9 2 (6.45%) Root Cause Analysis
9 2 (6.45%) Service Delivery
9 2 (6.45%) Service Management
9 2 (6.45%) Statistics
10 1 (3.23%) Contract Negotiation
10 1 (3.23%) PQQ
10 1 (3.23%) Technical Debt
Programming Languages
1 15 (48.39%) PowerShell
2 1 (3.23%) SQL
Qualifications
1 11 (35.48%) CompTIA Security+
1 11 (35.48%) MCSA
1 11 (35.48%) Microsoft Certification
2 9 (29.03%) CISSP
2 9 (29.03%) MCSE
3 6 (19.35%) ITIL Foundation Certificate
4 1 (3.23%) BC Cleared
4 1 (3.23%) BPSS Clearance
4 1 (3.23%) DBS Check
4 1 (3.23%) ITIL Certification
4 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 17 (54.84%) SLA
2 1 (3.23%) Disclosure Scotland
System Software
1 16 (51.61%) Active Directory
2 1 (3.23%) Firmware
Vendors
1 19 (61.29%) Microsoft
2 1 (3.23%) Mitel