Period
to 25 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 25 June 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > North East
6 months to
25 Jun 2018
Same period 2017 Same period 2016
Rank 105 95 92
Rank change year-on-year -10 -3 +8
Permanent jobs citing Problem Management 19 12 22
As % of all permanent IT jobs advertised in the North East 1.12% 1.00% 1.53%
As % of the Processes & Methodologies category 1.23% 1.10% 1.75%
Number of salaries quoted 19 8 20
North East median annual salary £45,000 £30,750 £36,000
Median salary % change year-on-year +46.34% -14.58% +11.63%
10th Percentile £28,700 £21,250 £31,725
90th Percentile £47,100 £38,750 £50,875
England median annual salary £45,000 £45,000 £45,000

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,548 1,089 1,256
As % of all permanent IT jobs advertised in the North East 91.11% 90.83% 87.34%
Number of salaries quoted 1,286 975 1,094
North East median annual salary £40,000 £37,062 £37,500
Median salary % change year-on-year +7.93% -1.17% -
10th Percentile £22,500 £22,500 £23,500
90th Percentile £62,500 £53,750 £63,750
England median annual salary £50,000 £50,000 £49,000
% change year-on-year - +2.04% +3.16%

Problem Management
Job Vacancy Trend in the North East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Problem Management in the North East

Problem Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North East.

Salary trend for Problem Management in the North East

Problem Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Problem Management in the North East over the 6 months to 25 June 2018.

Salary histogram for Problem Management in the North East

Problem Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North East region over the 6 months to 25 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -10 18 £45,000 +31.39%
Durham +2 1 £32,500 +6.56%
Problem Management
England

For the 6 months to 25 June 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for Problem Management.

1 15 (78.95%) ITIL
2 10 (52.63%) Service Management
3 6 (31.58%) ITIL Certification
4 5 (26.32%) Unix
4 5 (26.32%) Windows
4 5 (26.32%) Oracle
4 5 (26.32%) Change Management
4 5 (26.32%) Finance
4 5 (26.32%) Banking
5 4 (21.05%) SQL Server
5 4 (21.05%) Microsoft
5 4 (21.05%) Incident Management
5 4 (21.05%) Analytical Skills
6 3 (15.79%) Presales
6 3 (15.79%) Break/Fix
6 3 (15.79%) Problem-Solving
6 3 (15.79%) Product Management
6 3 (15.79%) Mitel
6 3 (15.79%) Coaching
6 3 (15.79%) SLA
6 3 (15.79%) Firmware
6 3 (15.79%) SQL
6 3 (15.79%) Oracle Reports
6 3 (15.79%) Broadband
6 3 (15.79%) PBX
6 3 (15.79%) VoIP
6 3 (15.79%) Service Delivery
6 3 (15.79%) Manufacturing
6 3 (15.79%) ITSM
7 2 (10.53%) Asset Management

Problem Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Apache
1 1 (5.26%) nginx
1 1 (5.26%) Tomcat
Applications
1 1 (5.26%) Microsoft Excel
Business Applications
1 1 (5.26%) Oracle EBS
1 1 (5.26%) Oracle ERP
1 1 (5.26%) SAP ERP
Communications & Networking
1 3 (15.79%) Broadband
1 3 (15.79%) PBX
1 3 (15.79%) VoIP
2 2 (10.53%) SMS
3 1 (5.26%) Firewall
Database & Business Intelligence
1 4 (21.05%) SQL Server
2 3 (15.79%) Oracle Reports
3 2 (10.53%) Oracle Database
3 2 (10.53%) RDBMS
3 2 (10.53%) Relational Database
3 2 (10.53%) SQLPlus
4 1 (5.26%) MySQL
4 1 (5.26%) PostgreSQL
Development Applications
1 2 (10.53%) SQL Server Management Studio (SSMS)
1 2 (10.53%) Toad
General
1 5 (26.32%) Banking
1 5 (26.32%) Finance
2 3 (15.79%) Manufacturing
3 1 (5.26%) Marketing
Job Titles
1 5 (26.32%) IT Manager
2 4 (21.05%) Problem Manager
2 4 (21.05%) Service Manager
2 4 (21.05%) Support Engineer
3 3 (15.79%) Applications Support
3 3 (15.79%) Technical Engineer
4 2 (10.53%) Applications Engineer
4 2 (10.53%) Applications Support Engineer
4 2 (10.53%) Delivery Manager
4 2 (10.53%) Services Delivery Manager
4 2 (10.53%) Technical Support
4 2 (10.53%) Verification Engineer
5 1 (5.26%) IT Services Manager
5 1 (5.26%) Linux Administrator
5 1 (5.26%) Linux Engineer
5 1 (5.26%) Linux Support
5 1 (5.26%) Linux Systems Administrator
5 1 (5.26%) Systems Support Engineer
5 1 (5.26%) Transition Manager
5 1 (5.26%) VoIP Engineer
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) LAMP
Miscellaneous
1 4 (21.05%) Analytical Skills
2 1 (5.26%) Client/Server
2 1 (5.26%) Data Centre
2 1 (5.26%) Management Information System
2 1 (5.26%) Self-Motivation
Operating Systems
1 5 (26.32%) Unix
1 5 (26.32%) Windows
2 2 (10.53%) Linux
3 1 (5.26%) Debian
3 1 (5.26%) Red Hat Enterprise Linux
3 1 (5.26%) Windows 10
3 1 (5.26%) Windows 7
Processes & Methodologies
1 15 (78.95%) ITIL
2 10 (52.63%) Service Management
3 5 (26.32%) Change Management
4 4 (21.05%) Incident Management
5 3 (15.79%) Break/Fix
5 3 (15.79%) Coaching
5 3 (15.79%) ITSM
5 3 (15.79%) Presales
5 3 (15.79%) Problem-Solving
5 3 (15.79%) Product Management
5 3 (15.79%) Service Delivery
6 2 (10.53%) Asset Management
6 2 (10.53%) Capacity Management
6 2 (10.53%) Configuration Management
6 2 (10.53%) Data Protection
6 2 (10.53%) Disaster Recovery
7 1 (5.26%) Budget Control
7 1 (5.26%) Capacity Planning
7 1 (5.26%) Performance Management
7 1 (5.26%) Release Management
Programming Languages
1 3 (15.79%) SQL
2 2 (10.53%) C#
2 2 (10.53%) Shell Script
Qualifications
1 6 (31.58%) ITIL Certification
2 2 (10.53%) Security Cleared
3 1 (5.26%) BC Cleared
3 1 (5.26%) BPSS Clearance
3 1 (5.26%) DBS Check
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 1 (5.26%) Disclosure Scotland
System Software
1 3 (15.79%) Firmware
2 1 (5.26%) Postfix
Systems Management
1 1 (5.26%) HAProxy
1 1 (5.26%) Tivoli
1 1 (5.26%) Tivoli Storage Manager
Vendors
1 5 (26.32%) Oracle
2 4 (21.05%) Microsoft
3 3 (15.79%) Mitel
4 2 (10.53%) Red Hat
5 1 (5.26%) IBM
5 1 (5.26%) SAP
5 1 (5.26%) Workday