Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > North East
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 75 74 111
Rank change year-on-year -1 +37 -27
Permanent jobs citing Problem Management 29 41 10
As % of all permanent IT jobs advertised in the North East 2.15% 2.71% 0.64%
As % of the Processes & Methodologies category 2.47% 3.20% 0.72%
Number of salaries quoted 25 32 10
North East median annual salary £33,500 £42,500 £34,500
Median salary % change year-on-year -21.18% +23.19% +2.99%
10th Percentile £21,250 £31,375 £18,500
90th Percentile £55,000 £50,000 £45,000
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1174 1281 1390
As % of all permanent IT jobs advertised in the North East 87.16% 84.55% 88.93%
Number of salaries quoted 1010 1084 1192
North East median annual salary £40,000 £40,000 £40,000
10th Percentile £23,725 £25,575 £25,000
90th Percentile £61,250 £60,000 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in the North East

Job postings citing Problem Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Problem Management in the North East

Problem Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the North East.

Salary trend for Problem Management in the North East

Problem Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Problem Management in the North East over the 6 months to 18 November 2017.

Salary histogram for Problem Management in the North East

Problem Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the North East region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -2 24 £33,000 -22.35% 1
Northumberland - 3 £55,000 - 1
Durham - 2 £31,500 -
Problem Management
England

For the 6 months to 18 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Problem Management.

1 23 (79.31%) ITIL
2 17 (58.62%) Change Management
3 15 (51.72%) Service Management
3 15 (51.72%) Service Delivery
4 13 (44.83%) Incident Management
5 10 (34.48%) ITSM
6 9 (31.03%) Windows
6 9 (31.03%) ITIL V3
7 8 (27.59%) Stakeholder Management
8 7 (24.14%) Oracle
8 7 (24.14%) SQL Server
9 6 (20.69%) SQL
9 6 (20.69%) Microsoft
9 6 (20.69%) Sun
9 6 (20.69%) ITIL Certification
9 6 (20.69%) SC Cleared
9 6 (20.69%) Security Cleared
9 6 (20.69%) Service Delivery Management
10 5 (17.24%) Analytical Skills
10 5 (17.24%) Unix
11 4 (13.79%) SLA
11 4 (13.79%) Technical Architecture
11 4 (13.79%) Release Management
11 4 (13.79%) Windows Server 2008
12 3 (10.34%) Change Control
12 3 (10.34%) Root Cause Analysis
12 3 (10.34%) Office 365
12 3 (10.34%) Degree
12 3 (10.34%) Performance Metrics
12 3 (10.34%) Greenfield Project

Problem Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) BizTalk Server
2 1 (3.45%) Skype for Business
Applications
1 3 (10.34%) Microsoft Office
Business Applications
1 1 (3.45%) Oracle ERP
Cloud Services
1 3 (10.34%) Office 365
2 2 (6.90%) Microsoft Azure
Communications & Networking
1 3 (10.34%) Intranet
1 3 (10.34%) SMS
2 2 (6.90%) LAN
2 2 (6.90%) SAN
2 2 (6.90%) VoIP
2 2 (6.90%) WAN
2 2 (6.90%) Wi-Fi
3 1 (3.45%) Skype
Database & Business Intelligence
1 7 (24.14%) SQL Server
2 1 (3.45%) Oracle Database
2 1 (3.45%) Oracle Reports
2 1 (3.45%) RDBMS
2 1 (3.45%) Relational Database
2 1 (3.45%) SQLPlus
Development Applications
1 1 (3.45%) JIRA
Job Titles
1 7 (24.14%) Analyst
1 7 (24.14%) Service Manager
2 6 (20.69%) Applications Support
2 6 (20.69%) Delivery Manager
2 6 (20.69%) Incident Manager
2 6 (20.69%) Major Incident Manager
2 6 (20.69%) Services Delivery Manager
3 4 (13.79%) Applications Support Analyst
3 4 (13.79%) Support Analyst
4 3 (10.34%) Global Services Delivery Manager
4 3 (10.34%) IT Manager
4 3 (10.34%) IT Services Manager
4 3 (10.34%) ITIL Manager
4 3 (10.34%) ITIL Service Delivery Manager
4 3 (10.34%) ITIL Service Manager
5 2 (6.90%) Infrastructure Analyst
5 2 (6.90%) IT Services Delivery Manager
6 1 (3.45%) Administrator
6 1 (3.45%) Senior Analyst
6 1 (3.45%) Support Consultant
Libraries, Frameworks & Software Standards
1 3 (10.34%) .NET
2 2 (6.90%) Oracle Fusion
3 1 (3.45%) COM
3 1 (3.45%) Middleware
Miscellaneous
1 5 (17.24%) Analytical Skills
2 3 (10.34%) Greenfield Project
3 2 (6.90%) Hybrid Cloud
Operating Systems
1 9 (31.03%) Windows
2 5 (17.24%) Unix
3 4 (13.79%) Windows Server 2008
4 2 (6.90%) Windows 7
4 2 (6.90%) Windows 8
4 2 (6.90%) Windows Server
4 2 (6.90%) Windows Server 2003
4 2 (6.90%) Windows Server 2012
Processes & Methodologies
1 23 (79.31%) ITIL
2 17 (58.62%) Change Management
3 15 (51.72%) Service Delivery
3 15 (51.72%) Service Management
4 13 (44.83%) Incident Management
5 10 (34.48%) ITSM
6 9 (31.03%) ITIL V3
7 8 (27.59%) Stakeholder Management
8 6 (20.69%) Service Delivery Management
9 4 (13.79%) Release Management
9 4 (13.79%) Technical Architecture
10 3 (10.34%) Change Control
10 3 (10.34%) OO
10 3 (10.34%) OOP
10 3 (10.34%) Performance Metrics
10 3 (10.34%) Root Cause Analysis
11 2 (6.90%) Capacity Management
11 2 (6.90%) Load Testing
11 2 (6.90%) Test Scripting
11 2 (6.90%) User Acceptance Testing
Programming Languages
1 6 (20.69%) SQL
2 3 (10.34%) C#
2 3 (10.34%) Java
3 1 (3.45%) Shell Script
Qualifications
1 6 (20.69%) ITIL Certification
1 6 (20.69%) SC Cleared
1 6 (20.69%) Security Cleared
2 3 (10.34%) Degree
3 1 (3.45%) A+ Certification
3 1 (3.45%) MCP
3 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 2 (6.90%) Virtual Servers
Systems Management
1 1 (3.45%) ZABBIX
Vendors
1 7 (24.14%) Oracle
2 6 (20.69%) Microsoft
2 6 (20.69%) Sun
3 3 (10.34%) Cognos
3 3 (10.34%) Progress
4 2 (6.90%) Citrix
4 2 (6.90%) HP
4 2 (6.90%) Veritas