Period
to 22 November 2017

The median annual salary for an IT Services Manager was £42,500 in advertised job vacancies in the West Midlands during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Manager
England > West Midlands
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 302 300 281
Rank change year-on-year -2 -19 -33
Permanent jobs requiring an IT Services Manager 26 32 40
As % of all permanent IT jobs advertised in the West Midlands 0.26% 0.28% 0.37%
As % of the Job Titles category 0.27% 0.29% 0.38%
Number of salaries quoted 24 22 35
West Midlands median annual salary £42,500 £47,500 £48,250
Median salary % change year-on-year -10.53% -1.55% -19.58%
10th Percentile £31,150 £31,600 £25,700
90th Percentile £60,000 £57,150 £62,000
England median annual salary £52,500 £52,000 £50,000
% change year-on-year +0.96% +4.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9808 11047 10409
% of permanent IT jobs with a recognized job title 96.45% 96.19% 96.59%
Number of salaries quoted 8054 8754 8660
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,250
% change year-on-year +5.26% +2.70% +2.78%

IT Services Manager
Job Vacancy Trend in the West Midlands

Job postings that featured IT Services Manager in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for IT Services Manager in the West Midlands

IT Services Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager in the West Midlands.

Salary trend for IT Services Manager in the West Midlands

IT Services Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Services Manager in the West Midlands over the 6 months to 22 November 2017.

Salary histogram for IT Services Manager in the West Midlands

IT Services Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the West Midlands region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 10 £36,500 -18.89% 1
Coventry +5 4 £53,750 +4.88%
Solihull - 4 £50,000 -
Shropshire -8 3 £36,111 - 1
Warwickshire -4 2 £60,000 +15.38%
Staffordshire - 1 £45,000 -
Herefordshire - 1 - -
IT Services Manager
England

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 22 November 2017, IT Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Services Manager in the job title.

1 23 (88.46%) ITIL
2 15 (57.69%) Service Management
3 13 (50.00%) Service Delivery
4 10 (38.46%) SLA
5 7 (26.92%) Windows
5 7 (26.92%) Office 365
6 6 (23.08%) People Management
6 6 (23.08%) Active Directory
6 6 (23.08%) ITSM
6 6 (23.08%) Incident Management
7 5 (19.23%) Problem Management
7 5 (19.23%) Management Information System
7 5 (19.23%) PRINCE2
7 5 (19.23%) Project Management
7 5 (19.23%) Disaster Recovery
7 5 (19.23%) Finance
7 5 (19.23%) Service Delivery Management
8 4 (15.38%) EqualLogic
8 4 (15.38%) VMware Infrastructure
8 4 (15.38%) Hyper-V
8 4 (15.38%) Microsoft Azure
8 4 (15.38%) Enterprise Storage
8 4 (15.38%) ITIL Foundation Certificate
8 4 (15.38%) Firewall
8 4 (15.38%) Microsoft
8 4 (15.38%) Dell
8 4 (15.38%) Citrix
8 4 (15.38%) ITIL Certification
8 4 (15.38%) NetApp
8 4 (15.38%) MS Exchange

IT Services Manager Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) MS Exchange
Business Applications
1 1 (3.85%) SAP CO
1 1 (3.85%) SAP FI
1 1 (3.85%) SAP FI/CO
Cloud Services
1 7 (26.92%) Office 365
2 4 (15.38%) Microsoft Azure
Communications & Networking
1 4 (15.38%) Firewall
General
1 5 (19.23%) Finance
2 1 (3.85%) Automotive
2 1 (3.85%) German Language
2 1 (3.85%) Law
2 1 (3.85%) Manufacturing
2 1 (3.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.85%) IDoc
Miscellaneous
1 5 (19.23%) Management Information System
2 4 (15.38%) Enterprise Storage
3 2 (7.69%) FMCG
3 2 (7.69%) Virtual Team
4 1 (3.85%) Analytical Skills
4 1 (3.85%) Driving Licence
4 1 (3.85%) Foreign Exchange (FX)
Operating Systems
1 7 (26.92%) Windows
2 3 (11.54%) Windows 10
Processes & Methodologies
1 23 (88.46%) ITIL
2 15 (57.69%) Service Management
3 13 (50.00%) Service Delivery
4 6 (23.08%) Incident Management
4 6 (23.08%) ITSM
4 6 (23.08%) People Management
5 5 (19.23%) Disaster Recovery
5 5 (19.23%) PRINCE2
5 5 (19.23%) Problem Management
5 5 (19.23%) Project Management
5 5 (19.23%) Service Delivery Management
6 3 (11.54%) Continuous Improvement
6 3 (11.54%) ITIL V3
6 3 (11.54%) Service Design
6 3 (11.54%) Stakeholder Management
7 2 (7.69%) Change Management
7 2 (7.69%) Matrix Management
7 2 (7.69%) Performance Metrics
7 2 (7.69%) Resource Management
7 2 (7.69%) Virtual Team Management
Programming Languages
1 1 (3.85%) ABAP
1 1 (3.85%) C#
Qualifications
1 4 (15.38%) ITIL Certification
1 4 (15.38%) ITIL Foundation Certificate
2 3 (11.54%) MCSE
2 3 (11.54%) Microsoft Certification
3 2 (7.69%) Degree
4 1 (3.85%) MCP
Quality Assurance & Compliance
1 10 (38.46%) SLA
System Software
1 6 (23.08%) Active Directory
2 4 (15.38%) Hyper-V
2 4 (15.38%) VMware Infrastructure
3 3 (11.54%) Virtual Desktop
Vendors
1 4 (15.38%) Citrix
1 4 (15.38%) Dell
1 4 (15.38%) EqualLogic
1 4 (15.38%) Microsoft
1 4 (15.38%) NetApp
1 4 (15.38%) VMware
2 1 (3.85%) SAP