Period
to 18 January 2018

The median annual salary for an IT Services Manager was £50,000 in advertised job vacancies in England during the 6 months to 18 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Manager
UK > England
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 695 662 686
Rank change year-on-year -33 +24 +18
Permanent jobs requiring an IT Services Manager 506 559 647
As % of all permanent IT jobs advertised in England 0.31% 0.33% 0.33%
As % of the Job Titles category 0.32% 0.35% 0.34%
Number of salaries quoted 382 479 565
England median annual salary £50,000 £52,500 £50,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £36,111 £33,200 £37,500
90th Percentile £77,500 £77,500 £77,500
UK median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 156,412 161,494 188,396
% of permanent IT jobs with a recognized job title 96.03% 96.49% 96.63%
Number of salaries quoted 128,028 135,475 159,038
England median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £26,750
90th Percentile £80,000 £77,500 £76,250
UK median annual salary £50,000 £47,500 £45,738
% change year-on-year +5.26% +3.85% +1.64%

IT Services Manager
Job Vacancy Trend in England

Job postings that featured IT Services Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Services Manager in England

IT Services Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Manager in England.

Salary trend for IT Services Manager in England

IT Services Manager
Salary Histogram in England

The salary distribution of IT jobs citing IT Services Manager in England over the 6 months to 18 January 2018.

Salary histogram for IT Services Manager in England

IT Services Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the England region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +6 260 £60,000 - 29
North of England +29 101 £45,000 - 11
South East 0 71 £46,750 -6.50% 12
Yorkshire +52 42 £44,471 +4.64% 3
Midlands +23 42 £45,000 - 10
North West -8 34 £45,000 -5.26% 5
West Midlands +21 31 £47,500 +2.70% 8
North East +11 25 £45,000 +47.54% 3
South West -10 20 £55,000 +40.24% 5
East Midlands +14 11 £42,500 -5.56% 2
East of England -58 10 £40,000 -28.89% 2
IT Services Manager
UK

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 January 2018, IT Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Services Manager in the job title.

1 240 (47.43%) ITIL
2 193 (38.14%) Finance
3 169 (33.40%) Service Management
4 148 (29.25%) Service Delivery
5 109 (21.54%) ITSM
6 81 (16.01%) SLA
7 80 (15.81%) Project Management
8 73 (14.43%) Banking
8 73 (14.43%) Microsoft
9 72 (14.23%) Incident Management
10 66 (13.04%) Asset Management
11 65 (12.85%) Retail Banking
12 63 (12.45%) Windows
13 60 (11.86%) Change Management
13 60 (11.86%) Investment Banking
13 60 (11.86%) Wealth Management
14 59 (11.66%) Stakeholder Management
15 54 (10.67%) Marketing
16 50 (9.88%) Continuous Improvement
17 49 (9.68%) Problem Management
18 42 (8.30%) ITIL Certification
19 41 (8.10%) Degree
20 40 (7.91%) PRINCE2
20 40 (7.91%) Supplier Management
21 38 (7.51%) B2B
22 36 (7.11%) People Management
22 36 (7.11%) Contract Management
23 35 (6.92%) ITIL V3
24 34 (6.72%) Oracle
25 33 (6.52%) Time Management

IT Services Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.19%) MS Exchange
2 3 (0.59%) Skype for Business
3 2 (0.40%) SharePoint
4 1 (0.20%) Exchange Server 2010
4 1 (0.20%) Exchange Server 2013
4 1 (0.20%) IIS
Applications
1 29 (5.73%) Microsoft Office
2 9 (1.78%) Microsoft Excel
3 8 (1.58%) Microsoft PowerPoint
4 4 (0.79%) MS Visio
5 1 (0.20%) Acrobat
5 1 (0.20%) AutoCAD
Business Applications
1 4 (0.79%) Oracle EBS
2 1 (0.20%) Dynamics CRM
2 1 (0.20%) Dynamics GP
2 1 (0.20%) Remedy ITSM
2 1 (0.20%) SAP CO
2 1 (0.20%) SAP FI
2 1 (0.20%) SAP FI/CO
Cloud Services
1 33 (6.52%) Office 365
2 15 (2.96%) Microsoft Azure
3 12 (2.37%) Amazon AWS
4 7 (1.38%) SaaS
5 5 (0.99%) PaaS
6 4 (0.79%) G Suite
6 4 (0.79%) GitHub
6 4 (0.79%) Slack
7 3 (0.59%) IaaS
8 2 (0.40%) Dynamics 365
9 1 (0.20%) Cloud Computing
9 1 (0.20%) Google Cloud Platform
Communications & Networking
1 10 (1.98%) Firewall
1 10 (1.98%) Internet
2 8 (1.58%) SMS
3 7 (1.38%) LAN
3 7 (1.38%) Skype
3 7 (1.38%) WAN
4 5 (0.99%) VoIP
4 5 (0.99%) VPN
5 2 (0.40%) Cisco IPT
5 2 (0.40%) IP Telephony
5 2 (0.40%) Structured Cabling
5 2 (0.40%) TCP/IP
5 2 (0.40%) Wireless
6 1 (0.20%) DNS
6 1 (0.20%) Intrusion Detection
6 1 (0.20%) Network Security
6 1 (0.20%) SAN
6 1 (0.20%) Unified Communications
6 1 (0.20%) VLAN
6 1 (0.20%) Wi-Fi
Database & Business Intelligence
1 23 (4.55%) Oracle Database
2 5 (0.99%) SQL Server
3 4 (0.79%) Blockchain
4 1 (0.20%) Big Data
Development Applications
1 2 (0.40%) JIRA
General
1 193 (38.14%) Finance
2 73 (14.43%) Banking
3 65 (12.85%) Retail Banking
4 60 (11.86%) Investment Banking
5 54 (10.67%) Marketing
6 29 (5.73%) Back Office
7 25 (4.94%) Retail
8 21 (4.15%) Legal
9 9 (1.78%) Telecoms
10 6 (1.19%) Law
11 5 (0.99%) Advertising
12 3 (0.59%) Brand Awareness
12 3 (0.59%) Financial Institution
13 2 (0.40%) Automotive
13 2 (0.40%) Billing
13 2 (0.40%) Front Office
14 1 (0.20%) Games
14 1 (0.20%) German Language
14 1 (0.20%) Local Government
14 1 (0.20%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (0.59%) .NET
1 3 (0.59%) Web Services
2 1 (0.20%) ASP.NET
2 1 (0.20%) IDoc
2 1 (0.20%) Web Services Management
2 1 (0.20%) X-Windows
Miscellaneous
1 24 (4.74%) Data Centre
2 19 (3.75%) Management Information System
3 13 (2.57%) Mainframe
4 12 (2.37%) Computer Science
5 11 (2.17%) Pricing Data
5 11 (2.17%) Reference Data
6 10 (1.98%) Analytical Skills
6 10 (1.98%) Virtual Team
7 7 (1.38%) EPoS
8 6 (1.19%) Driving Licence
9 5 (0.99%) NHS
10 4 (0.79%) Enterprise Storage
10 4 (0.79%) FMCG
10 4 (0.79%) PMI
10 4 (0.79%) Raspberry Pi
10 4 (0.79%) Social Media
11 3 (0.59%) Blackberry
11 3 (0.59%) Hedge funds
11 3 (0.59%) Smartphone
11 3 (0.59%) Tandem
Operating Systems
1 63 (12.45%) Windows
2 25 (4.94%) Windows 10
3 17 (3.36%) Windows Server
4 15 (2.96%) Windows 7
5 7 (1.38%) Linux
6 6 (1.19%) Mac OS X
7 4 (0.79%) Mac OS
7 4 (0.79%) Windows Server 2008
8 3 (0.59%) Windows 8
9 2 (0.40%) Unix
9 2 (0.40%) Windows Server 2012
10 1 (0.20%) Android
10 1 (0.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 240 (47.43%) ITIL
2 169 (33.40%) Service Management
3 148 (29.25%) Service Delivery
4 109 (21.54%) ITSM
5 80 (15.81%) Project Management
6 72 (14.23%) Incident Management
7 66 (13.04%) Asset Management
8 60 (11.86%) Change Management
8 60 (11.86%) Wealth Management
9 59 (11.66%) Stakeholder Management
10 50 (9.88%) Continuous Improvement
11 49 (9.68%) Problem Management
12 40 (7.91%) PRINCE2
12 40 (7.91%) Supplier Management
13 38 (7.51%) B2B
14 36 (7.11%) Contract Management
14 36 (7.11%) People Management
15 35 (6.92%) ITIL V3
16 33 (6.52%) Time Management
17 31 (6.13%) Product Management
Programming Languages
1 23 (4.55%) Java
2 8 (1.58%) C
2 8 (1.58%) SQL
3 2 (0.40%) C#
3 2 (0.40%) PowerShell
4 1 (0.20%) ABAP
4 1 (0.20%) T-SQL
4 1 (0.20%) VB.NET
Qualifications
1 42 (8.30%) ITIL Certification
2 41 (8.10%) Degree
3 13 (2.57%) Microsoft Certification
4 10 (1.98%) MCP
4 10 (1.98%) MCSE
5 9 (1.78%) CCNA
5 9 (1.78%) Cisco Certification
6 7 (1.38%) ITIL Foundation Certificate
7 6 (1.19%) Computer Science Degree
8 5 (0.99%) DBS Check
8 5 (0.99%) PMI Certification
8 5 (0.99%) PRINCE2 Practitioner
9 4 (0.79%) CISSP
9 4 (0.79%) PRINCE2 Certification
10 3 (0.59%) CIMA
11 2 (0.40%) ISEB
11 2 (0.40%) MCITP
11 2 (0.40%) Security Cleared
12 1 (0.20%) CISA
12 1 (0.20%) CISM
Quality Assurance & Compliance
1 81 (16.01%) SLA
2 26 (5.14%) Data Quality
3 9 (1.78%) QA
4 6 (1.19%) ISO/IEC 20000
4 6 (1.19%) ISO/IEC 27001
5 3 (0.59%) GDPR
5 3 (0.59%) MiFID
6 2 (0.40%) COBIT
6 2 (0.40%) ISO 9001
7 1 (0.20%) ISO 22301
7 1 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.20%) PCI DSS
7 1 (0.20%) PMO
System Software
1 28 (5.53%) Active Directory
2 16 (3.16%) VMware Infrastructure
3 10 (1.98%) Virtual Desktop
4 8 (1.58%) Hyper-V
5 2 (0.40%) Terminal Services
6 1 (0.20%) Microsoft App-V
6 1 (0.20%) Terminal Server
6 1 (0.20%) XenApp
Systems Management
1 25 (4.94%) SCCM
2 10 (1.98%) SCOM
2 10 (1.98%) WhatsUp Gold
3 2 (0.40%) Ansible
3 2 (0.40%) Opscode Chef
3 2 (0.40%) Puppet
4 1 (0.20%) AirWatch
4 1 (0.20%) Aspera SmartTrack
4 1 (0.20%) FortiGate
4 1 (0.20%) Jamf Pro
4 1 (0.20%) vCenter Server
Vendors
1 73 (14.43%) Microsoft
2 34 (6.72%) Oracle
3 30 (5.93%) SAP
4 27 (5.34%) Citrix
5 20 (3.95%) VMware
6 19 (3.75%) Cisco
7 8 (1.58%) Apple
8 6 (1.19%) IBM
8 6 (1.19%) Ivanti
8 6 (1.19%) ServiceNow
9 5 (0.99%) Adobe
9 5 (0.99%) Brocade
9 5 (0.99%) Dell
9 5 (0.99%) NetApp
9 5 (0.99%) Snow
10 4 (0.79%) EqualLogic
10 4 (0.79%) HP
10 4 (0.79%) Proofpoint
11 3 (0.59%) Fidessa
11 3 (0.59%) Wyse