101 to 117 of 117 Customer Experience Jobs in Berkshire

Near Paddington) Salary Circa £80-100k + Benefits (30 days holiday) Key skills required for the Senior Frontend Developer At least 4+ years' experience in frontend or full-stack web development with a front-end focus Strong hands-on experience with React, TypeScript and Tailwind, and ideally … GraphQL in medium to large-scale codebases Solid understanding of Next.js and modern frontend architectures, and front-end standards and best practices A user-experience-focused mindset with attention to performance and usability Experience in developing web apps for iOS OR Android would also be an advantage Experience ...

Digital Product Manager to design world-class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs. About the role Key accountabilities include: Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products. Own and manage product backlogs … prioritising features and guiding delivery squads. Drive development of seamless digital journeys and end-to-end customer experiences. Collaborate with designers, engineers, analysts, and commercial teams. Gather and act on customer and partner feedback to improve NPS. Monitor product performance, manage improvements and bug fixes. Stay informed ...

financial services organisation as they look to bring in a Principal Android Engineer who will help shape the next generation of their mobile customer experience. This is a chance to join a respected institution undergoing a major digital modernisation—playing a senior role in driving engineering excellence and delivering … mobile applications used at national scale. The Opportunity In this position, you'll take the lead on designing and building software that puts user experience front and centre. You'll steer complex engineering initiatives, define core architectural patterns, and provide technical direction to multiple feature teams—ensuring their delivery ...

bonus London - 2 days a month We are looking for a experienced Security Engineer to join a growing team for a global leader in customer communications technology, this organisation provides a cloud-based platform that helps large, regulated enterprises modernise complex processes and deliver seamless, compliant, digital-first customer … securing the company's infrastructure and data. This will include designing and deploying new systems, improving existing systems and processes, and supporting engineering, customer and GRC teams to provide the highest quality security outcomes for our team and customers. The role will cover the public hosted SaaS environment; private ...

Office and 3 from home per week £60000 - 80000 DOE Join a forward-thinking financial services firm leveraging AI to transform decision-making and customer experiences. We're seeking a skilled GCP DevOps Engineer to architect and maintain cloud-native infrastructure that supports high-performance AI systems. This … alerting systems using Cloud Monitoring, Cloud Logging, Prometheus Troubleshoot infrastructure issues and ensure minimal downtime for critical AI services. Required Skills Strong hands-on experience with GCP services: Compute Engine, Kubernetes, Cloud Storage, BigQuery, Cloud Run. Proficient in scripting with Python or Bash. Deep understanding of Docker and Kubernetes ...

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management ...

Marketing Manager you will have the following responsibilities: Develop and refine marketing strategy, brand positioning, and messaging aligned with business goals and customer insights. Monitor market trends, competitor activity, and channel performance to optimise strategy and execution. Plan and oversee company presence at industry events and shows. Lead, mentor … partners, and industry influencers, gathering market and satisfaction insights to inform strategy. Drive innovation by exploring new marketing technologies, identifying growth opportunities, and enhancing customer experience. ***Shortlisting in the New Year*** Profile A successful Marketing Manager should have: Proven experience in a similar marketing role - with a clear ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...

strategies and maintaining high morale and culture across different time zones. Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality. Champion platform stability, overseeing uptime, latency, and incident response. … proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact. Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment. Highly analytical, data-driven and inquisitive, constantly seeking ...

Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based … prospect’s challenges, causes and consequences. Understand customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness ...

Digital Analytics Specialist to join our dynamic digital marketing analytics team. As the Digital Analytics Specialist, you will be responsible for leveraging Adobe Experience Platform (AEP) and Customer Data Platforms (CDP) to deliver personalized, data-driven customer experiences. The team is at the forefront of digital transformation … responsible for: Managing data ingestion workflows via AEP Data Collection UI/Adobe Launch, mapping data to XDM schemas Building and maintaining Unified Customer Profiles using Identity Service Creating and activating audience segments with AEP Real-time CDP and Segment Builder Enabling cross-channel audience activation by integrating with ...

a16z) is expanding into London, joining existing offices in San Francisco and New York. Their platform enables major global brands to deliver human-like customer experiences across chat, email, and voice — resolving millions of customer interactions every day. They're now hiring an Agent Software Engineer to join … customers, taking full ownership of the design, build, and deployment of production AI agents that support complex real-world use cases. The position includes customer interaction and full deployment engineering (FDE) elements. What you'll do: Design, build, and deploy AI agents that handle complex customer interactions Collaborate ...

function, uplifting and integrating existing teams and capabilities Partner with product and engineering teams to design AI-enabled features, workflows, and customer experiences Drive adoption of generative, agentic, and operational AI across diverse product areas Influence senior stakeholders to identify and prioritise commercially meaningful AI opportunities Establish governance, standards … operating models for responsible and scalable AI delivery Skills & Experience Demonstrated leadership in defining and delivering AI strategy within SaaS, technology, or product-led environments Strong understanding of AI platforms, GenAI tooling, and MLOps best practices (without needing to be hands-on) Experience converting AI opportunities into impactful ...

growing consumer fintech with established products live across multiple European markets. Over the past few years, the business has successfully launched and scaled several customer-facing product lines and is now entering its next phase of growth. As the company continues to expand its product portfolio and customer … teams and product areas. You'll lead design work on: New product and feature launches (including 0–1 initiatives) Cross-product improvements that drive customer and business outcomes Strategic projects that support scale, consistency and quality (including contributions to the design system) You'll work end-to-end - from ...

seeking a highly skilled QA Automation Engineer with proven expertise in Java-based test automation and deep working knowledge of the Adobe Experience Manager (AEM) platform. The ideal candidate will be instrumental in designing, building, and maintaining robust, scalable automation frameworks to ensure the quality, performance, and reliability … digital customer experiences built on AEM. This role requires a strong focus on CI/CD integration and BDD/TDD principles within an Agile/Scrum environment. Key Responsibilities AEM Test Strategy: Design and implement comprehensive Test Plans and Test Strategies specifically for AEM components, templates, workflows ...

Dubai. You'll shape the technical direction and bring ambitious AI concepts to life, turning prototypes into scalable, reliable products that power next-generation customer experiences. Working closely with engineers, tech leads, and the CTO, you'll design systems that combine cutting-edge AI, strong infrastructure, and human-centred … design. Experienced Required: AI Engineering Hands-on experience building complex, production-grade LLM-based systems across real-world use cases. Advanced prompt engineering skills, with a strong intuition for how models interpret, prioritise, and follow instructions in multi-step and long-context workflows. Deep understanding of LLM evaluation—recognising ...

intelligent and automated QA processes. In so doing, increasing quality and speed to promote faster business and technology change, as well as a better customer experience. Key Responsibilities : Gather security requirements and define penetration testing scope by reviewing design and interface documents. Prepare detailed test plans, scenarios, and rules … engagement lifecycle. · Required Skills & Certifications: CREST certification (CRT/CPT/CPSA or equivalent) is a must. Penetration Testing Expertise – Strong hands-on experience in API and UI/Web application penetration testing. Security Standards Knowledge – OWASP Top 10, OWASP API Top 10, ASVS, CVSS scoring, and CREST methodologies. ...