Hertford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
La Fosse
We are seeking a skilled and motivated CRM Functional Consultant with expertise in Microsoft Dynamics 365 . This is a hybrid role offering the flexibility of remote working combined with regular on-site collaboration. You will play a key role in designing, configuring, and supporting Dynamics 365 solutions that enhance business processes and improve customer experience across sales, marketing, and … service functions. Key Responsibilities: Collaborate with business stakeholders to understand and document CRM requirements, translating them into functional specifications. Configure and customise Microsoft Dynamics 365 to align with business processes and objectives. Design and implement workflows, business process flows, dashboards, forms, and reports within Dynamics 365. Act as the primary point of contact between business users and technical teams, ensuring … communicated. Support system testing, UAT, training, and rollout activities. Deliver user training and produce user-friendly documentation and guidance materials. Provide ongoing support, troubleshooting, and enhancement recommendations for the CRM system. Stay up to date with Microsoft Dynamics 365 updates and best practices, advising on how new features can benefit the business. Skills & Experience: Proven experience in a similar CRMMore ❯
software development, system integration, and relevant technologies Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional presentation, communication, and interpersonal skills. Experience with CRM tools (such as Salesforce) and familiarity with sales methodologies. Strong analytical and problem-solving capabilities. Willingness to travel as needed for client meetings, events, and training sessions. Preferred Qualifications: Bachelor More ❯
software development, system integration, and relevant technologies Proven ability to articulate complex technical concepts to both technical and non-technical audiences. Exceptional presentation, communication, and interpersonal skills. Experience with CRM tools (such as Salesforce) and familiarity with sales methodologies. Strong analytical and problem-solving capabilities. Willingness to travel as needed for client meetings, events, and training sessions. Preferred Qualifications: Bachelor More ❯
and delivery teams to ensure scalable, secure, and insight-driven platforms. Key Responsibilities Architect and implement data integration solutions between D365 CE and Microsoft Fabric components. Translate business and CRM functional requirements into scalable data models and pipelines. Develop patterns for real-time and batch data ingestion from D365 CE (including Dataverse) into Fabric ecosystems. Design data governance, quality, and … . Expertise in D365 CE data architecture (Dataverse, Common Data Model, API integration). Proficiency with Azure Data Factory, Synapse Pipelines, Lakehouse architecture, and Power BI. Solid understanding of CRM business processes: Sales, Marketing, Customer Service. Familiarity with CI/CD for data platforms, DevOps practices, and environment management. Strong communication skills for liaising with CRM, data engineering, and business More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Leasepath
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Leasepath
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
Hemel Hempstead, Hertfordshire, UK Hybrid / WFH Options
Leasepath
success or related role. • Strong understanding of customer onboarding, relationshipmanagement, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. • Ability to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies More ❯
Group Ltd (e.g., industrial services, supply chain, engineering, etc.). Certification in digital transformation, change management, or project management (e.g., PMP, Prosci, Agile/Scrum). Experience with ERP, CRM, and data analytics platforms. What We Offer: Competitive salary and benefits package A collaborative, innovative working environment Opportunities for professional development and growth The chance to shape the digital future More ❯
testing of new system advancements Reporting utilising Power BI User training and go-live support Analysis/requirement gathering for process improvements Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central, Dynamics NAV) Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution Experience across functional project More ❯
Wisbech, Cambridgeshire, United Kingdom Hybrid / WFH Options
Nigel Frank International
testing of new system advancements Reporting utilising Power BI User training and go-live support Analysis/requirement gathering for process improvements Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365 Business Central, Dynamics NAV) Strong end to end support skill set - able to analyse, troubleshoot support issues to resolution Experience across functional project More ❯
to enterprise projects independently Participate in design and architecture sessions with clients Gather and document business processes (some current state, mostly future state) Advise customers on best practices for CRM processes, user interface, and architecture Assist technical consultants with architecting Dynamics 365 CRM or xRM system, related customizations, and reports to model the client’s organizational processes Assist in developing … data migration, and system integrations Facilitate team resources in the implementation of data migration and translation, data integration, training and custom development, and reports Configure and customize the Dynamics CRM/365 system based on design specifications Coordinate with overseas team on custom development, complex customizations and portals Develop test plans and scripts Conduct system and end-to-end testing More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Itineris
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯
through experience). In-depth knowledge of the energy market of Ireland. At least +5 years’ experience as a Business/Functional Consultant preferable for large, complex ERP/CRM project implementations. Expert in identifying business requirements and has an excellent understanding of customers’ business processes. Skilled in Business Process management. Excellent Stakeholder Management. Excellent oral and written communications skills More ❯