Customer Service Jobs in the East of England

201 to 225 of 253 Customer Service Jobs in the East of England

Business Development Executive

Hemel Hempstead, Hertfordshire, United Kingdom
SCG Together
group of companies in the telecoms and IT services industry. As a forward-thinking and rapidly growing organisation, it has established a reputation for best-in-class products and customer service to 29,000+ customers for over 50 years click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 26,000 Annual
Posted:

Hgv Class 1 Driver

Hemel Hempstead, Hertfordshire, United Kingdom
Corr Recruitment
Journeys and 6 store deliveries per shift (everything is loaded in cages by warehouse operatives) Controlling the temperatures on a multi temperature vehicle Signing Delivery Logs Daily vehicle checks Customer Service Requirements: Have no more than 6 points on driving license Must have at least 6 months experience on tachograph If you are a HGV class 1 drivers More ❯
Employment Type: Permanent
Salary: GBP 24 - 59 Hourly
Posted:

Engineering Technical Lead

St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
Employment Type: Permanent
Posted:

Second Line Service Desk Operative

Basildon, Essex, South East, United Kingdom
Sureserve Group
on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Role Overview The ICT Service Desk Senior (Team Lead) is responsible for ICT Technicians (2nd … line), leading escalations for the Sureserve Service Delivery Team and managing projects the team is involved with. The role requires high quality technical support, systems maintenance, and service delivery across the organisation, as well as continual service improvement. This role combines hands-on technical expertise with leadership and mentoring responsibilities of ICT Technicians (2nd line) to ensure … and securely. The ideal candidate will have strong technical skills across infrastructure, networking, and end-user support, coupled with the ability to manage workloads, prioritise incidents, and deliver outstanding customer service. Key Responsibilities Lead, coach, and mentor a team of ICT support engineers and technicians. Manage daily operations of the ICT support team, including workload allocation, performance monitoring, and More ❯
Employment Type: Permanent
Posted:

Head of Highways Contracts & Network

Stevenage, Hertfordshire, United Kingdom
Hybrid / WFH Options
Hertfordshire County Council
the Highways Act and Road Traffic Regulations Act. 2. Contract Management and Procurement- Managing the full suite of our Highway Contracts with an annual throughput of circa £100million. 3. Service Development - Working across the service identifying opportunities for innovation and continual service evolution, including in technology, sustainability, social value and efficiency. 4. Customer Engagement - Leading on … the engagement with all our customers and members, setting service standards and delivering positive interactions. The team includes approximately 60 directly employed HCC people and further embedded resource provided by our professional services contract with Jacobs. This role is fundamental to the success of the Highways Service, and the postholder will need to develop positive relationships across numerous … internal teams, with Members, and with our partners, Jacobs and Ringway. As a Head of Service, the postholder reports to the Director Highways and Strategic Operations and will be part of the Senior Management Board, responsible for the effective leadership, management and performance of the service. Required at an exciting time where we have recently procured our two main More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Repairs Administrator

Cambridgeshire, England, United Kingdom
The One Group
plenty of on site parking and a subsidised restaurantGenerous benefits As a Senior Repair Administrator, your role will be to handle the day-to-day administration of the repairs service for the business, the disposal service as well as liaison and support to the company's partner repair centres.Duties are likely to include;Administration of inbound and outbound … day-to-day enquiries received by the Repair centreResponsible for the scheduling and delivery of the secure device disposal services offered by the company in line with the agreed service levels and security requirements.Support the management of the Repairs servicesMonitoring and reporting on the throughput of the repairs and disposal servicesLocal administration of the business systems used within the … could be a GNVQ, BTEC or A Levels.Excellent written and verbal communication skills to be able to respond to customers over phone/Teams calls, emails and in person.Strong customer focus and background in working within B2B professional services and liaising with customers and partners.Proficiency in Microsoft Excel and Word for reporting, scheduling and creating documentation.Experience in working with More ❯
Employment Type: Full-Time
Salary: £35,000 - £38,000 per annum, Inc benefits
Posted:

IT Support - 1st Line

Broxbourne, Hertfordshire, England, United Kingdom
LJ Recruitment
IT Support Technician Location: Broxbourne (Fully Office-Based) Salary: £25,000 - £27,000 per annum Hours: Monday to Friday A growing IT services provider is seeking a proactive and customer-focused 1st Line IT Support Technician to join their dedicated team based in Broxbourne. This is a fantastic opportunity for someone with a passion for technology and problem-solving … to build their career in a dynamic and supportive environment. Working as part of a busy service desk, the successful candidate will be the first point of contact for multiple clients, handling technical queries and issues via a ticketing system. They will provide timely and effective support, escalating more complex issues to the 2nd Line team when required. Key … helpdesk role Strong understanding of Windows operating systems and Microsoft Office applications Excellent communication and interpersonal skills Ability to prioritise tasks and work efficiently under pressure A professional and customer-centric approach to support This is a fully office-based role in Broxbourne, ideal for someone who thrives in a collaborative environment and enjoys delivering excellent customer service. More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted:

Facilities Service Desk Coordinator

Woodbridge, Suffolk, East Anglia, United Kingdom
Hybrid / WFH Options
Apleona
JOB TITLE: Facilities Service Desk Coordinator LOCATION: Woodbridge, IP12 1QT Hours 8:30am to 5:00pm. (No hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all … boilers/burners, oil, chillers, air conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Facilities Service Desk … Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Facilities More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Second Line Helpdesk Engineer

Norfolk, England, United Kingdom
Hybrid / WFH Options
ALTERED RESOURCING LTD
Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service desk/technical support role More ❯
Employment Type: Full-Time
Salary: £30,000 - £33,000 per annum
Posted:

Software Architect (C/C++)

Brentwood, Essex, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Chelmsford, Essex, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Chelmsford, Essex, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Chelmsford, Essex, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Chelmsford, Essex, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Solutions Architect

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Plumstead, Norfolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

C/C++ Software Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Architect

Acton, Suffolk, United Kingdom
Hybrid / WFH Options
Sky
ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
the East of England
10th Percentile
£25,500
25th Percentile
£26,250
Median
£30,000
75th Percentile
£36,000
90th Percentile
£53,250