Customer Service Jobs in the East of England

201 to 224 of 224 Customer Service Jobs in the East of England

Network and Infrastructure Engineer - 2nd and Some 3rd Line, Customer Facing

Dagenham, Essex, England, United Kingdom
Firway Consulting Ltd
O ffice Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday - Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum, Negotiable
Posted:

Senior Business Analyst

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Carlsberg Group
As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. About the role: As Senior Business Analyst across the Customer Supply Chain, you will provide finance expertise and decision support to the Logistics and Commercial Operations leadership team. You will also be accountable for reporting, analysis and forecasting of … costs, as well as being part of the governance and decision-making processes, to ensure that we deliver in year performance, balancing service resilience and cost. You will lead the development of key insights to unlock value, working closely with the leadership teams to influence and positively impact the outcomes that the customer supply chain delivers. If you … part of our success journey, and you will have the opportunity to be involved in the following: Role Responsibilities: Provide clear, actionable insight to the Leadership team on the customer supply chain performance, including analysis against budget, forecast and prior year. Identify risks and opportunities early and work with cross-functional partners, focusing on continuous improvement of processes. Ensuring More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ICT Consultant

Essex, South East, United Kingdom
turn IT on
Southend - Essex £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools in and around Essex and surrounding areas offering onsite support. You will be responsible for maintaining all IT hardware and …/2ndline support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Marketing Apprentice

1 The Progression Centre, Mark Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, England
ACADEMIA LIMITED
Coordinate or create video content for a website, social media/video sharing platforms, and offline platforms Maintain and update data contained within the database (CRM) and ensure accurate customer information, including but not limited to leads, contacts, accounts and opportunities Assist with monthly sales and marketing reporting Manage LinkedIn connections and develop own professional network Training Group training … Year 3 Months Positions Available 1 Closing Date Sunday, 31st August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Team working Creative Initiative Qualifications English GCSE, grade C or 4 (Essential) Maths GCSE, grade C or 4 (Essential) About the Employer ACADEMIA LIMITED Academia … our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted:

Business Development Manager

Romford, Essex, United Kingdom
Hybrid / WFH Options
Fairford Associates
My client is a friendly, well-established company committed to providing an excellent service, great value for money and outstanding customer service. Established in 1999, they have grown year on year by providing a professional, quality service at affordable prices. They currently service around 400 customers across Southern England. Despite their fast growth, they still care … about every customer and every contract. Their sites include schools, offices, medical and leisure facilities. They pride ourselves on their attention to detail and delivery of a thorough, reliable high-quality service. To help drive their continued growth, they are looking to recruit an experienced Business Development Manager. Reporting into the Head of Sales and Marketing, the role-holder … using various research methods to target businesses and key contacts One day at head office in Berkshire, the rest of the week working from home or traveling to potential customer sites. Book a targeted number of qualified appointments per week (focusing on Geographies as specified by Head of Sales and Marketing); Respond to inbound marketing leads, qualifying and booking More ❯
Employment Type: Permanent
Salary: GBP 40,000 - 43,000 Annual
Posted:

Surveyor

Eye, Suffolk, East Anglia, United Kingdom
M Group Telecom
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … logs, data recording and update geographical network maps. Safety is key! Youll adhere to all Health & Safety, Quality, and Environmental policies & Standards Youll have the ability to deliver exceptional customer service. Youll have an understanding of the BT network. You may be required to carry out additional tasks within your capability as necessitated by your changing role within the … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯
Employment Type: Permanent
Posted:

IT Sales Apprentice

1 The Progression Centre, Mark Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, England
ACADEMIA LIMITED
and external enquiries, this may include processing sales orders and generating purchase orders in a timely manner. Maintain accurate sales data contained within CRM and other portals, ensuring accurate customer and vendor information captured, including but not limited to leads, contacts, accounts and opportunities. Research opportunities using the internet and other sources. Engage with prospective customers through multiple communication … Year 1 Month Positions Available 5 Closing Date Sunday, 31st August 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Qualifications English GCSE, grade C or 4 (Essential) Maths GCSE, grade C or 4 (Essential … our commitment to reducing environmental impact while supporting the full lifecycle of our technology. Our culture is built on teamwork, innovation, integrity, ambition, and a commitment to delivering excellent customer service. With ambitious growth plans and a supportive, collaborative environment, Academia is a fantastic place for professionals eager to make an impact. Join us and become part of one More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted:

Asset Network Officer

Chelmsford, Essex, United Kingdom
Essex Highways
functionality of the multiple network layers that underpin the planning, maintenance, and development of Essex's highways infrastructure. This role is central to the delivery of a first-class service to customers and the achievement of Essex Highways' strategic goals. You will support the delivery of planned works and services, and contribute to continuous improvements that align with the … Essex Highways contract. You'll be responsible for managing key highway network data, providing analysis and insights to support asset management, and driving improvements to ensure data accuracy and service excellence. The Role Manage and maintain highway network layers within asset management systems, ensuring data accuracy and accessibility across service areas. Provide training and expert guidance to internal … and external stakeholders. Uphold data entry standards and actively promote the importance of data accuracy. Support timely and professional responses to queries and complaints, contributing to team performance and service targets. Develop and improve systems for capturing and analysing management information to identify key areas for further investigation. About You Educated to A-Level standard (or equivalent) with GCSE More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Data Centre Relief Officer

Hemel Hempstead, Hertfordshire, South East, United Kingdom
ICTS (UK) Ltd
personnel or hazards are on site. Fire, security and building systems monitoring, including CCTV. Identifying and reporting Health & Safety issues and carrying out first aid if necessary. Responding to customer requests and queries Maintaining records including incident reports using computer- and paper-based systems An SIA Door Supervision (DS) or Security Guarding (SG) license is essential, and to succeed … in this role you will also need: Excellent communication, organisation and interpersonal skills The ability to remain calm and professional under pressure Experience in a customer-facing role, ideally in security Five years' checkable history and references To pass a criminal records check (CRC) to the required standards The following would also be useful, but are not essential: SIA … qualification Experience in a similar role Full training, uniform and health and safety equipment (PPE) are provided. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness More ❯
Employment Type: Permanent
Salary: £13.23 Per Hour
Posted:

OOH / Night Shift IT MSP Customer Support Helpdesk

Peterborough, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support HelpdeskPeterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based role … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term. The ideal candidate will have worked in an IT Managed Services, Customer More ❯
Employment Type: Contractor
Rate: £13.00 - £13.50 per hour
Posted:

OOH / Night Shift IT MSP Customer Support Helpdesk

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term. The ideal candidate will have worked in an IT Managed Services, Customer More ❯
Employment Type: Contract
Rate: £14.00 - 15.00 per hour PAYE
Posted:

OOH/Night Shift IT MSP Customer Support Helpdesk

Hampton, Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
OOH/Night Shift IT MSP Customer Support Helpdesk Peterborough Full time Hourly rate £14.00 - £15.00 PAYE We have a great opportunity for IT Service Desk staff to join a large IT organisation based in Hampton, Peterborough. The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift-based … This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to progress their career in IT long term. The ideal candidate will have worked in an IT Managed Services, Customer More ❯
Employment Type: Contract
Rate: GBP 14 - 15 Hourly
Posted:

Delivery Manager

Chelmsford, Essex, United Kingdom
Selco Builders Warehouse
ensure accurate, safe loading. Conduct plant/vehicle checks and manage outbound deliveries. Driving Commercial Success: Implement the store's sales plan and make sound commercial decisions. Maximize delivery service profitability and promote monthly offers. Handle customer inquiries and upsell Selco services. Empowering and Developing the Team: Set direction and assign tasks, monitoring results. Conduct training, briefings, and … as the senior leader, managing store operations and resolving issues. Ensure clear communication and handovers between shifts. Serve as a key holder, responsible for opening/closing and security. Service & Store Culture: Inspire and lead by example, setting the standard for customer service. Promote teamwork and recognize colleagues who embody core values. Ensure safe, ethical, and compliant store More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Administrator

Hatfield, Hertfordshire, England, United Kingdom
Click Digital
We are recruiting for a IT Maintenance Service Center Administrator for a leading IT service provider based in Hatfield. The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day … and liaising with the relevant distribution teams to locate and amend any discrepancies. Regular auditing to ensure reliable and up-to-date tracking of all assets. Collaboration with the Service Centre to request approval for repair from customer accounts. Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require. Management and … assets to consult with external departments or companies where sourcing parts or work is required. General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers. Asset and Stock management sessions to locate and retain fluidity while preventing assets being misplaced. Assistance in specific tasks where prompt investigation and resolution are required. More ❯
Employment Type: Contractor
Rate: £15.91 per hour
Posted:

Field Technical Services Engineer - Norwich

Norwich, Norfolk, United Kingdom
Kyocera Group
Department: ICT Reporting to: Regional Service Manager Contract: Permanent This role involves providing technical field support to accounts within the Kyocera group. Key Responsibilities: Provide technical assistance to assigned Kyocera accounts within the timescales specified by SLAs. Investigate and rectify faults reported by KMDS and channel partner end users. Perform device installation, routine maintenance, and updates as required. Understand … copier/print environment. City & Guilds or similar qualification or comparable competence. Logical problem-solving skills for quick and accurate issue resolution. Excellent communication and interpersonal skills for superior customer service. Kyocera's core values-Communication, Courage, Commitment, Cooperation, and Consciousness-are integral to our culture. We expect employees to demonstrate these values in their work, respecting others and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

FTTH Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
Persimmon Homes
When you join us as a FTTH Engineer, youll benefit from: Competitive salary Company Van 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Employee Benefits Platform giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is … N23) and be highly competent in cabling, splicing, and testing, although these hands-on tasks are not a daily part of this specific role. Excellent communication, people management, and customer-facing skills are essential. You will need the ability to engage effectively with internal planning, project, and delivery teams, and represent the company professionally to external parties, including regional … all field operations. Primary Responsibilities Oversee all field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits. Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover). Assist with installing and commissioning of new street cabinets and 3rd party connections (planning, surveying, site visits). More ❯
Employment Type: Permanent
Posted:

Lead Engineer - Fuel Systems

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Tata Technologies Europe Ltd
scope Background in Industrial heavy Machinery (Diesel Gensets) would be preferable. Competencies: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right and achieve organizational success and supports others who More ❯
Employment Type: Permanent
Posted:

Lead Engineer - Air Systems

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Tata Technologies Europe Ltd
A background in Industrial heavy Machinery (Diesel Gensets) would be preferable. Competencies: Drive for Results: Demonstrates and fosters a sense of urgency and strong commitment to achieving goals . Customer Centricity: Ensures the delivery of exceptional customer service. Lead Corageously: Takes personal and organizational risks to do what is right and achieve organizational success and supports others who More ❯
Employment Type: Permanent
Posted:

Systems Manager

Hertfordshire, England, United Kingdom
ALTERED RESOURCING LTD
/IT solutions from end to end. You will continue to support the life cycle of the system post deployment through improvements, upgrades, interface support, security compliance management, licence & service contract management & PC hardware strategy. You will develop and grow your team to deliver the best service to business customers. You will need to work with the Senior More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Workshop Engineer

Ramsey, Cambridgeshire, United Kingdom
Adecco
Workshop Supervisor or Senior Engineer. Fault find and repair a variety of IT equipment including: - PCs - Laptops - Printers - Point of Sales systems Collaborate with team members to deliver exceptional service to our customers. What We Offer: Wellbeing Support: Your mental and physical health matters to us! Enjoy access to resources that support your well-being. Employee Discounts: Take advantage … Us? At our company, we believe in fostering a friendly and encouraging work environment. You'll work alongside a talented team of professionals who are passionate about technology and customer service. Whether you're fixing a laptop or troubleshooting a printer, your expertise will make a real difference. Who You Are: A problem-solver with a keen eye for More ❯
Employment Type: Temporary
Salary: GBP 14 Hourly
Posted:

Workshop Engineer

Huntingdon, Cambridgeshire, United Kingdom
Adecco
Workshop Supervisor or Senior Engineer. Fault find and repair a variety of IT equipment including: - PCs - Laptops - Printers - Point of Sales systems Collaborate with team members to deliver exceptional service to our customers. What We Offer: Wellbeing Support: Your mental and physical health matters to us! Enjoy access to resources that support your well-being. Employee Discounts: Take advantage … Us? At our company, we believe in fostering a friendly and encouraging work environment. You'll work alongside a talented team of professionals who are passionate about technology and customer service. Whether you're fixing a laptop or troubleshooting a printer, your expertise will make a real difference. Who You Are: A problem-solver with a keen eye for More ❯
Employment Type: Temporary
Salary: £13.60/hour Plus Overtime paid at £20.40
Posted:

Fibre Supervisor OCU Utilities Borehamwood

Borehamwood, Hertfordshire, United Kingdom
Opals Group
with major network operators, technology vendors and engineering companies to create the next generation of communication networks. We are proud to have built a business based on a responsive, customer-focused, partnership approach which allows us to support our clients with major project and programme delivery. Our Vision is to be the supplier of choice with our clients, by … level of attention to detail. Previous experience within a similar role. A great attitude and fantastic work ethic. Previous experience working to tight deadlines maintaining an exceptional level of customer service. Company Information: OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Workshop Generator Engineer

Peterborough, Cambridgeshire, United Kingdom
Watling JCB Ltd
Due to continued growth and success, we are currently looking to recruit an in-house engineer to undertake Pre-Delivery Inspections (PDI's) and ensure generator sets arrive at customer sites and operate correctly. The main duties of this role are: Pre-delivery inspections and testing of JCB generators from 20-780KVA Servicing, modifications, and repairs to JCB … Generator Equipment to the highest standard This is a depot-based role. You will need to promote and present a professional image and offer service solutions to our customers, frequently liaising with JCB Manufacturer. The objective of this role is to provide the customer with world-class customer service. Duties include: Undertake PDI's on generating sets … ensuring perfect operation prior to delivery/installation Carry out minor and major services to diesel engine generator sets Control system wiring Program Deepsea controllers to customer requirements PLC/Deep Sea/Deif programming work Participate in site duties such as loading/unloading sets and assisting colleagues Attend relevant product training courses Work unsociable hours as required More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

eCommerce & Operations Manager

Rickmansworth, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
FULFILLED TALENT LIMITED
eCommerce&OperationsManager Location: Hybrid(UK-based) - London - Twice a week Salary: Competitive,basedonexperience JobType: Full-time ShapetheFutureofaFast-GrowingeCommerceBusiness Anexcitingopportunityhasarisenforatalentedandmotivated eCommerce&OperationsManager tojoinadynamicandexpandingconsumergoodscompany.Ifyou'repassionateaboutstreamliningoperations,optimisingdigitalsaleschannels,anddeliveringexceptionalservicethisroleisforyou. TheRole Thisisahands-onandvariedrolesuitedtosomeonewhothrivesinafast-pacedenvironmentandtakesownershipoftheirwork.Youllberesponsibleformanagingtheday-to-dayoperationswhiledrivingperformanceacrossmultipleonlinemarketplacesandlogisticspartners. KeyResponsibilities eCommerce&MarketplaceManagement ManageandoptimiseproductlistingsacrossplatformsincludingAmazonUK/EU,eBay,andabrandedwebsite Monitormarketplaceperformance More ❯
Employment Type: Permanent
Salary: £50,000
Posted:
Customer Service
the East of England
10th Percentile
£25,500
25th Percentile
£26,250
Median
£30,000
75th Percentile
£41,062
90th Percentile
£57,500