101 to 125 of 133 ITIL Jobs in the East of England

Lead Service Delivery Manager role with hybrid work model Based at any National Highways office in the UK Accountable for ITIL Service Management practices Requires strong supplier and stakeholder management skills Commitment to customer experience and continuous improvement About the job. As part of the development of our Digital Services … digital solutions across the transport network. As Lead Service Delivery Manager at National Highways, you will be accountable for the effective delivery of coordinated ITIL Service Management practices across our Corporate IT estate and operational environments. Working closely with our Service Management provider, senior stakeholders, suppliers and colleagues across ...

Service Desk specific training. What you will do Provide training and coaching to Service Desk coworkers on providing excellent customer service Provide training on ITIL processes Provide full systems training to all Service Desk staff and users of the Service Management tools, to include ServiceNow, telephony, rostering, etc. Work with … plans as required What we expect of you Experience in training or enablement environments Analytical and methodical Hands-on experience with the ServiceNow toolsets ITIL experience Highly organised and detail-oriented Ability to communicate at all levels Proactive and self-motivated Exposure to customer-facing or client service environments Must ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

Select how often (in days) to receive an alert: ITIL Change & Release Manager Location: GBR - CC Hatfield Adm, GBR - CC Nottingham | Job-ID: 220870 | Contract type: Standard | Business Unit: Information Technology Life on the team ITIL Change & Release Manager Nottingham or Hatfield Considered Candidates - will require the ability to gain … release activities and impact to the business; providing performance data reporting, issues and review follow-up; and performing other duties as required such as ITIL process implementation support Produce and distribute weekly change and release meeting minutes Provide regular, robust and accurate reporting on change requests and release including exception ...

will contribute to the wider ICT service, including Microsoft 365 administration, infrastructure and application updates, network monitoring, user support and service requests. Working within ITIL and change management processes, you will provide clear advice, accurate records and excellent customer service. Job Accountabilities To be the first point of contact … tool logging user incidents, problems and service requests. Setting up new users on the ICT systems, carrying out "housekeeping" as required. Adhere to all ITIL, documentation and change management processes. Support users when they encounter problems in the day‐to‐day usage of IT equipment. To ensure all documentation relating ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Microsoft Teams equipment, displays, and screens Managing local data room access, audits, and operational standards Updating and managing service requests within ServiceNow (SNOW) Applying ITIL best practices across Incident, Change, Problem, Knowledge, and Service Request Management Supporting a business operation that runs 24/7/365 alongside the wider … Microsoft 365 applications and troubleshooting Experience working with mobile devices, printers, scanners, and end-user hardware Excellent problem-solving and communication skills Knowledge of ITIL principles and service management processes Ability to manage multiple tasks and priorities in a fast-paced environment A proactive and customer-focused approach What ...

Ready to lead quality analysis that helps bring life-changing treatments to the world? Join our client at the forefront of pharmaceutical innovation and make a difference! Proclinical is recruiting for a dedicated Quality Analyst ...

Procurement, Finance, Technology teams, suppliers, and MSPs. Knowledge of ServiceNow SAM Pro or similar asset management tools. Strong stakeholder management, communication, and influencing skills. ITIL Foundation or equivalent Service Management experience. Desirable Relevant industry certifications (e.g. IAITAM CSAM, ITAM Foundation, ITIL Practice Manager). Knowledge of FinOps, TBM, IT financial ...

responsible for configuring and developing ServiceNow solutions that enable Computacenter to deliver, measure, manage and continually improve IT infrastructure support services. Working within an ITIL-aligned environment, you will play a key role in delivering high-quality, standardised and repeatable solutions that meet business and customer requirements while reducing risk … ServiceNow platforms. Strong understanding of ServiceNow development and configuration best practices. Extensive experience working within IT Service Management environments and a strong understanding of ITIL principles. Strong hands-on experience developing and configuring ServiceNow solutions, with the ability to understand business requirements and translate them into effective technical solutions. Experience ...

Administer systems and/or networking in a large corporate environment with multiple global locations and a user base of 15k+. Perform duties within ITIL best practices guidelines for Incident, Change, Request, and Problem management. Utilizes other industry ITSM best practices where relevant to Ball’s future. Adhere to security … cases, GUI, screen and interface designs). Experience in driving process and technology re‐engineering using industry practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi. Proficient in end-user support, hardware and software setup, infrastructure installation and integration. Experience with ServiceNow or and ability to create Dashboards/Reports. ...

Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility … Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility ...