176 to 200 of 208 ITIL Jobs in the East of England

to think critically and lead technical investigation. Ability to handle high stress situations with composure, efficiency, and integrity. Completion of relevant training courses such as SANS LDR551, SEC504, FOR508, ITIL Framework; certifications (or equivalents) are desirable but not needed. Whats in it for you? We’re all about the little helps. That’s why we make sure our Tesco colleague More ❯

from working in a similar Oracle related role. Able to demonstrate a clear understanding of, and capability to work within, relevant ICT related standards including HMG Security Policy Framework, ITIL V3, ISO/IEC 38500, ISO/IEC 27001, ISO/IEC 22301, ISO/IEC 20000, PRINCE2 and MSP. Good written, verbal communication and presentational skills. Excellent customer service More ❯

consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rdline support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 rd party suppliers More ❯

ensure consideration is given to the linking, matching, and cleansing of data across systems. Experience Proven experience working in 2nd/3rd line support role. Experience of working with ITIL processes within an organisation, in particular, incident, request, change, and problem management. Experience working in a customer-facing technical role. Proven experience working with and managing 3rd party suppliers. Experience More ❯

is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 rd party suppliers More ❯

Partner with developers, product owners, and third-party vendors to enhance and maintain platforms including AWS Connect, ServiceNow CSM, and OpenText. Drive system improvements, compliance, and operational resilience using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Experience: Proven experience working … database expertise (SQL Server, PostgreSQL, MySQL). Familiarity with GDPR, PII handling, and data security best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you, please apply below More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

the delivery of ICT solutions. The role also has responsibility for managing and improving the ICT Support desk offering, developing and introducing a comprehensive service catalogue in line with ITIL best practices. Improving and increasing the level of self-serve capabilities following ITIL guidelines along with other initiatives to improve the overall ICT support experience for the organisation. In return More ❯

managing all stages of the product life-cycle, including requirements gathering and testing. Technical background with knowledge of software development methodologies. Experience of management of incidents and problems using ITIL v3 methodology. Strong second-line support background. Proven ability to build rapport with stakeholders and communicate clearly Experience of communicating with all levels of departmental management Excellent analysis and problem … skills plus attention to detail. Act with integrity and due care, skill and diligence in carrying out your duties. A belief in high quality and a commitment to structured ITIL working practices such as Change and Problem Management, testing procedures and documentation, and adherence to the company baselines and standards. Demonstration of a professional, team-oriented approach coupled with strong More ❯

meet deadlines and foster a motivational work environment. Proficiency in balancing innovation with service stability. Familiarity and working knowledge with planning tools and delivery frameworks such as Scrum, Kanban, ITIL, Jira, and Trello. Experience Extensive experience of the full end to end software development life cycle, with a working understanding of each relevant stage. ITIL experience and technical knowledge to More ❯

of legacy equipment. Create and maintain technical documentation. Recommend and implement workarounds for known errors whilst working towards long-term fixes that prevent the reoccurrence of issues. Adhere to ITIL framework processes where applicable. What we would like from you... Some Experience or knowledge in: Microsoft Windows 10/11 Microsoft Office Products Understanding of PC architecture Attributes: Ability to More ❯

financial management * Excellent negotiation skills and commitment to sustainable practices * Strong team leadership and development * Ability to analyse data and trends to drive improvements and cost reduction. * Knowledge of ITIL framework * Effective communication and interpersonal skills * Ability to work independently and as part of a team. Desirable criteria * Professional certification such as CIPS (Chartered Institute of Procurement & Supply) or CPSM More ❯

record in managing cross-functional teams and data strategy execution Previous experience in the energy or utilities sector Familiarity with regulatory reporting, meter data, or billing systems Knowledge of ITIL or similar change/incident frameworks What you will receive in return: Competitive salary and benefits package Profit share bonus potential Enhanced pension and annual leave Private medical insurance Life More ❯

tools (e.g., ServiceNow, Flexera). Excellent stakeholder management, requirements gathering, and documentation skills. Strong analytical mindset with a methodical approach to data analysis and reporting. Relevant certifications (e.g., CBAP, ITIL, TOGAF) are a plus. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM More ❯

management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding More ❯

management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding More ❯

outcomes and deliver projects to time and cost. Experience of working within and influencing complex technology programmes and the inter-relationships and impacts of new solutions. Basic understanding of ITIL standards and experience of the operating environment. Excellent communication skills to present reports or give advice, presenting complex technical information in a way which can be readily understood by a … large databases. Implementing, or significant involvement in, Data Privacy/GDPR compliance projects. Demonstrable knowledge of the Microsoft stack of data tools. Established experience in managing a Data Team. ITIL qualified to minimum Foundation level. Who are we? We're one of the UK's favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our More ❯

cyber incident response frameworks. In-depth knowledge of NCSC Cyber Assessment Framework (CAF), PSN Compliance, Cyber Essentials, NIST, or ISO 27001. Qualifications: Degree or equivalent level qualification or experience. ITIL Foundation certification or equivalent. Professional Security Certifications CISSP, CISM, CEH, CREST, GIAC, or Microsoft Security Certifications (SC-200, SC-300). Benefits: Pension: Employee contribution 5.5% and 12.5% employer contribution More ❯

experience and outcomes, having a positive impact on the healthcare system. Person Specification Qualifications Essential Masters level qualification or equivalent experience. Accredited teaching, adult learning or training qualification (e.g. ITIL, PGCE etc) or equivalent experience Experience Essential Experience of managing a team focused on training materials design & development and delivering training, ideally in a digital arena. Experience of working with More ❯

the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

in Azure and cloud platforms Solid experience with network management and monitoring Comfortable scripting in PowerShell Understanding of automation tools like Terraform &#(phone number removed); Nice to Have: ITIL Foundation certification CCNA or other relevant networking qualifications &#(phone number removed); Why Apply for This IT Infrastructure Engineer Role? Join a growing company that values IT as a core More ❯