51 to 57 of 57 ITIL Jobs in the East of England

skills/experience: * At least 5 years IT experience - across all areas of a busy IT function * Relevant IT and/or projects qualifications (ITIL/Prince2 etc) * Still hands on - particularly in support management and infrastructure issues * A hands on approach to support and training * Strong technical experience ideally more »

an advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, Information Technology or related field or work experience Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation. Working knowledge of Active Directory Working knowledge/experience writing complex logical expressions Demonstrated ability to more »

the Head of IT Service Engagement & Programme Delivery, the Service Delivery Manager will have highly developed specialist knowledge of and be an expert in ITIL Service Management disciplines, ICT Service management and supplier relationship management. The post-holder will also be responsible for ICT service delivery communications, improvements, policy implementation … Person Specification Education and qualifications Essential Degree in relevant IT subject or equivalent experience Possess an industry recognised customer service qualification Foundation certificate in ITIL Service management. Technical Qualifications such as MCSE, MCP or A+ Certification. Desirable Continued post graduate training. Intermediate certificate in ITIL Service Management (Service Operation) or … ICT systems, infrastructure, networks. Demonstrable knowledge of ITIL. Desirable Good Working Knowledge of Microsoft Windows and MS Office applications Experience Essential Be familiar with ITIL V3/V4 service management principles Experience in an IT service desk Environment Experience of delivering complex IT support directly to customers Experience of working more »

would be advantageous. Desirable: Degree in Information Technology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to more »

services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and more »

and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem-solving … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITIL Certification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s In It more »

development of a new ITSM implementation and help shape the performance of the tool. You will have the opportunity to drive forward the business' ITIL framework and improve internal processes instilling your own strategies. In addition to owning the day-to-day delivery from the service desk team of … You have excellent communication and interpersonal skills, with the ability to build effective relationships at all levels of the organization. You have knowledge of ITIL framework and best practices. You have experience working as an Incident Manager. Benefits: 20% Bonus Hybrid working arrangement £570 per month Car Allowance Pension scheme more »