26 to 40 of 40 Service Management Jobs in the East of England

some 3rd Line and Server support for those able or wishing to step up. You will be expected to: Take ownership of incidents and service requests, ensuring timely resolution Build hardware - laptops, tablets, phones, using Intune and Powershell. Support device management and application deployment using Intune Manage user … focused, adaptable, and comfortable working in a fast-changing setting Able to prioritise and manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Desirable: Experience ...

pivotal role, you will be responsible for ensuring the SOC operates at peak performance while driving continual improvement, with a strong focus on ITIL service management principles and full alignment with CREST standards. Based on-site in Hemel Hempstead, this is an outstanding opportunity for a SOC Operations … customers.You will oversee and mentor a skilled team of analysts, fostering a culture of continuous learning, champion best practices in threat detection and incident management, and play a key role in safeguarding our organisation’s digital environment. Communications with key business partners is key regarding risks, threats ...

provision of expert advice across a range of information technology areas such as application, training and hardware support. Using a recognised IT Service Management system, support training and advice is delivered in accordance with the Trusts published service level agreements, information policies and good practice. The individual … assess, research, test and resolve complex issues on a variety of systems and hardware. The role requires a good understanding and application of customer service throughout the lifecycle of requests. The planned equipment refresh programme will function as an operational function but will plan work using typical project methodology. ...

operating system exposure along with common Microsoft products such as Exchange, SQL Server. Deployment tool experience such as WSUS, SCCM, 3 rd Party Patch management tools Performance monitoring tools using WMI, SNMP, API integrations. Nice to Haves In addition, it would be nice to have one or more … abilities and be open to learning new technologies, such as: Linux Operating system experience Understanding of Government Security Classifications Working knowledge of the Jira Service Management ITSM tool How youll support us This role will contain some elements of On Call dependant on project requirements. Our non-negotiables ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

about transforming how field services are delivered — and improving the working lives of the people who deliver them. As the UK's leading Field Service Management (FSM) provider, our software empowers over 1,000 organisations and 500,000 mobile workers across the UK and Ireland to work smarter ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS … updates, branding, and other tasks Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential ...

from targeted sectors. Responsibilities but not limited to : Identifying, prospecting and developing new business opportunities Conducting face-to-face visits and presenting managed IT service solutions Building and nurturing target accounts through to closure Developing supporting sales materials such as presentations and sales packs Working closely with marketing … need to bring: Proven B2B sales success, ideally within Managed IT Services or technology-led environments Solid understanding of workplace computing, networking, cybersecurity and service management A consultative sales style with a value-based approach Strong communication, negotiation and presentation skills Ability to generate leads and create pipelines ...