26 to 42 of 42 Service Management Jobs in the East of England

operational improvements. Information Security Contribute to protecting systems and data by supporting security monitoring, incident response, vulnerability assessment and policy or control implementation. Service Desk/Service Management Provide first line technical support by triaging incidents, resolving service requests, escalating issues appropriately and supporting efficient … service operations. What Makes a Great Grayce Analyst Academic Background A minimum 2:1 degree Technical Skills (advantageous) An interest in building capability in areas such as: Programming languages including Java, Python or similar Test automation, BDD practices and tools such as Cucumber Performance testing concepts Cloud platforms (e.g. ...

across multiple sectors, including highly regulated industries such as Government, Defence, and Financial Services. With a strong commitment to CREST standards and ITIL-aligned service delivery, they are investing heavily in growing their Security Operations capability and are looking for an experienced SOC Manager to lead from the front … Work within a collaborative leadership team that values your expertise WHAT YOU'LL DO As SOC Manager, you will carry full operational responsibility for service delivery, performance, and continuous improvement. Leadership & Team Development Lead, mentor, and develop a team of SOC Analysts and Incident Responders Conduct regular performance reviews ...

ACCOUNTABILITIES: Lead the day-to-day operations of the IT Infrastructure team, ensuring systems, networks, and services operate reliably, securely, and efficiently. Oversee the management, monitoring, and support of servers, storage, networks, firewalls, cloud platforms, and enterprise systems. Act as the escalation point for complex infrastructure, networking, and availability … Drive continuous improvement initiatives to enhance operational maturity, reliability, and efficiency. Plan and deliver infrastructure projects, ensuring alignment with business priorities, timelines, and risk management requirements. Implement and maintain monitoring, alerting, and performance management tools to proactively identify and resolve issues. Ensure robust backup, disaster recovery, and business ...

hands-on expertise with high-end Workstation hardware and scientific applications, as well as a strong background in HPC techniques, including clustering and workload management with tools like Slurm. The ideal candidate will be proficient in RedHat Enterprise Linux (RHEL 8 & 9) and have experience with scientific and high … bridging the gap between research demands and IT infrastructure. Leverage any scientific computing experience to optimise system performance and manage specialized applications. Assist with management of high-performance compute resources, including experience with Slurm, clustering, and related HPC technologies. Collaboration and Stakeholder Management: Work closely with other technical ...

insights Develop and enhance data platforms and dashboard capabilities to support decision-making Manage third-party vendors and suppliers, ensuring value for money and service quality Own IT budgets, resource planning, and cost optimisation initiatives Ensure strong cyber security, governance, and risk management practices Engage and influence senior … across IT operations, data/BI, and transformation programmes Experience managing budgets, suppliers, and large teams Solid understanding of IT governance, cyber security, and service management frameworks (e.g. ITIL) Experience delivering technology strategy and organisational change Strong stakeholder management and ability to communicate complex technical concepts clearly ...

deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1/2 Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1 Line/2 Line/Peterborough/Cambridge Circle Recruitment is acting as an Employment Agency ...

delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain … excellence in the workplace in the Best Big Companies to Work For. How to apply We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then ...

SCCM/Intune Consultant Akkodis are currently working in partnership with a market leading service provider to recruit an SCCM/INTUNE Consultant. The Role As the SCCM/INTUNE Consultant you will help global customers keep their End User environments secure, compliant, and performing at their best. Through … escalations Investigate deployment failures using SCCM and Intune Own and resolve 3rd-line incidents via the Remedy queue Implement remediation activities to enhance service performance Present detailed Feature Release impact reports to Service Management and customers The Requirements Confidently understand and interpret Microsoft's roadmap for Windows ...

teams, business stakeholders, and third-party vendors to deliver robust integration solutions. Experience with enterprise system integrations and familiarity with Tesseract (or similar field service management platforms) and Sage 200 is highly desirable. Key Responsibilities Lead the planning, design, delivery and governance of the IT system integration project … Ensure appropriate testing, validation, and documentation of integrations and system changes. Facilitate project reporting and updates to senior stakeholders and leadership teams. Support change management and user adoption for newly integrated systems. Skills & Experience Essential Proven experience delivering IT systems integration projects in complex organisational environments. Strong understanding ...

using Jira/Agile processes Implement CI/CD pipelines and automation Manage AWS services, networking, and security controls Support deployments, releases, and change management Monitor systems using Datadog/CloudWatch/PagerDuty Work with third-party vendors and internal teams Manage risks, incidents, and operational issues Required Skills … Jenkins/CI-CD/Puppet/Packer Monitoring tools (Datadog, CloudWatch, SIEM, PagerDuty) Windows Server or RedHat Linux administration Release/change/service management Enterprise cloud environment experience Details Location: Norwich (Hybrid – 3 days onsite) Contract: 6 months Immediate starters preferred ...

layers Deep understanding of: Strong server engineering experience (Windows Server + Linux) Solid virtualisation expertise (VMware/Hyper-V) Storage, backup & restore processes Patch management & system security Networking fundamentals (TCP/IP, DNS, DHCP) Proven ability to debug complex infrastructure issues end-to-end Experience working in high-availability … support and owning incidents Experience with enterprise server hardware (maintenance, upgrades, replacements) Familiarity with Azure/Microsoft ecosystem Working knowledge of ITIL practices and service management Experience in regulated environments (e.g. healthcare or similar) Relevant certifications (Microsoft, VMware, CompTIA or equivalent experience) What Makes This Role Different ...

exciting opportunity for a passionate Linux enthusiast to join a unique, multi-national Information Management function. Ideal candidates should be committed to the future of software defined data centres and open source technologies and have the dedication in supporting our engineering community in a dynamic, fast paced development environment. … Strong knowledge of data security practices within HPC environments. Strong communication skills to provide efficient user support and liaising with vendors. Knowledge of IT service management and governance frameworks such as ITIL to follow incident, change and request processes. Our company: Peace is not a given, Freedom ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What We’re Looking ...

technical documentation and specifications related to cryptographic designs and implementations. Provision of subject matter expertise in cryptography methodologies. To manage and support the service management of cryptography solutions consumed by the Bank globally, in line with Technology Controls and Standards, including but not limited to Incident/Problem … immediate function, while building a network of contacts outside team and external to the organisation. You’ll bring experience in PKI, cryptography, and lifecycle management, with any coding experience seen as a strong advantage. Knowledge of HSMs and Windows-based PKI environments is beneficial and will help you succeed ...

About The Role About The Role: Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This xkybehq is a true hunter role, focused on driving new b If you want to know about the requirements ...

environment readiness. Document processes and contribute to continuous improvement. Required Skills Strong experience with Siemens Opcenter and Teamcenter. MES deployment lifecycle and configuration management expertise. Proven MES/PLM/ERP integration experience. Azure cloud deployment knowledge. Confident with Windows command prompt & service management. Skilled in remote debugging ...