Manchester, North West, United Kingdom Hybrid / WFH Options
TALENT INTERNATIONAL UK LTD
Job Description: 1stLineSupport Specialist Manchester (Hybrid) £30K + shift allowance This is an excellent opportunity for a FirstLineSupport Specialist to join one of the highest-growth technology companies in its sector who offer a people-focused, fast-paced environment where you can learn, train and advance your … career. What does the role involve? You'll be the first point of contact for customers, resolving issues efficiently while delivering exceptional service. You'll manage support issues from start to finish, liaising with engineers and third parties to ensure a smooth resolution. What can this opportunity offer me? Flexible and Hybrid Working: Start in the office, then … qualifications and career progression opportunities. If you are: Customer-focused, with a strong sense of ownership Self-motivated and eager to learn Technically inclined, with some previous IT support experience Looking to build a long-term career in IT and communications Preferred Technical Skills and Experience: Network services (Cisco, Cisco Meraki) Firewalls (Cisco) VMware, ESXi, Veeam Managed services More ❯
Technical Support Engineer – Helpdesk & 1stLineSupport (Cloud & Connected Tech) Location: Wythenshawe Salary: £34,000 per annum Hours: Monday to Friday, office hours A leading global technology company is looking to recruit a Technical Support Engineer to join its growing helpdesk team , providing first-line technical support … of connected and electronic systems. This role is ideal for candidates with an electrical or electronic background who are ready to step into a fast-paced, office-based support environment. This is a front-line position, responding to technical issues from customers, engineers, and partners primarily via phone, email, and remote access tools. If you have … they are committed to delivering reliable, customer-focused technical support that meets the demands of modern, connected technologies. The Role: Technical Support Engineer (Helpdesk/1stLine) - this role is centred on helpdesk-based technical support , acting as the first point of contact for diagnosing and resolving hardware and software issues More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Express Recruitment
Shift Based FirstLineSupport Team Leader – Hybrid Working Express Recruitment are proud to be working with a growing IT managed services firm based in Sheffield, who are looking to hire a FirstLineSupport Team Leader to join their team on a full-time, hybrid, and permanent basis. They cultivate an … a healthy work-life balance, making this role ideal for a Team Leader with a background within Service Desk Support. The successful candidate will inspire, mentor, and manage FirstLineSupport Engineers, along with delivering training sessions for new products and tools. They will also identify areas for improvement, smoothen out workflows, and boost company efficiency. … package including a profit share bonus scheme, your birthday off, flexible holiday scheme, additional holidays for volunteering, and a recognition scheme. Roles and Responsibilities Inspire, mentor, and manage FirstLineSupport Engineers Deliver training sessions for new products and tools Manage team rotas including cover for sickness and holidays Identify areas for improvement in workflows SupportMore ❯
x Temp - FirstLine Customer/IT Support - DONCASTER Starting ASAP - 3 to 4 months ongoing Salary - £26,000 Shifts: 6am … 2pm OR 12pm - 8pm Fully based on site - parking available Elevation Recruitment are exclusively working with a fantastic business based in Doncaster who are looking to recruit 3 x 1stLine Customer/IT Support individuals. Main Duties will include: - Supporting the setup of the service desk function - Support IT requests via phone … and email - Work with a ticket system to help troubleshoot and resolve customer problems - Assist with password resets and application support - Follow up with end users to ensure service has been at the right level - Assist with system updates - Escalate more complex queries to 2nd or 3rd linesupport You must have previous experience More ❯
We are looking to develop our current team with the addition of a passionate 1stLine Technical Support Engineer who is keen to learn and grow with the business. As a 1stline technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud More ❯
We are looking to develop our current team with the addition of a passionate 1stLine Technical Support Engineer who is keen to learn and grow with the business. As a 1stline technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud More ❯