2nd Line Support Engineer
Milton Keynes, Buckinghamshire, South East, United Kingdom
1TECH STAFFING LIMITED
2ndLineEngineer Milton Keynes (Onsite) Upto£32k Werelookingforaskilledandcustomer focused2ndLineEngineertojoinaneducationtrustin Milton Keynes .ThisrolewouldsuitsomeonewithexperiencesupportingITeitherwithinaschoolenvironmentorthroughaneducationalMSP,whoenjoystakingownershipoftechnicalissuesanddeliveringreliablesolutions. AstheonsiteITlead,youllberesponsibleforkeepingday-to-daysystemsrunningsmoothlywhilealsohelpingtheschooltogetthemostoutofitsICT.Fromsupportingstaffandstudentstomaintaininghardwareandapplications,yourworkwilldirectlycontributetocreatinganeffectivelearningenvironment. Keyresponsibilities: ActasthemainonsitecontactforIT,providingresponsive2ndlinesupporttostaffandstudents Troubleshootandresolvetechnicalissuesacrossdesktops,laptops,tablets,printers,projectors,AVequipmentandmore Install,configureandupgradehardwareandsoftwareacrosstheschoolnetwork Supportandmaintaincoresystems,withastrongfocusonMicrosoftOffice365andcommonlyusededucationapplications WorkproactivelywithstakeholderstoidentifyimprovementsinICTprovision Communicatetechnicalsolutionsclearlyandeffectivelytonon-technicalusers KeyRequirements: ExperienceinasimilarICTTechnician/2ndLineEngineerrole-ideallywithinaneducationMSPordirectlyinaschoolenvironment StrongknowledgeofMicrosoftOffice365andWindowsoperatingsystems Goodunderstandingofcommonuserapplicationsandnetworkedsystems More ❯
Employment Type: Permanent
Salary: £30,000
Posted: