26 to 50 of 97 2nd Line Support Jobs in England

2nd Line IT Support Engineer - Coventry - £27K-£30K Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required … to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the … salary up to £30K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment More ❯

your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. 2nd Line IT Support Analyst page is loaded 2nd Line IT Support Analyst Apply remote type Hybrid (work from home/… London time type Full time posted on Posted Yesterday time left to apply End Date: August 13, 2025 (3 days left to apply) job requisition id R Job Description: 2nd Line IT Support Analyst Location: Cromwell Hospital London 6 months contract Hybrid - Up to 2 days WFH after initial training Salary range … real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. The 2nd Line Support Analysts' role is to provide a single point of contact for end users to receive support and maintenance within the organisation More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … forefront of workplace technology to support over 2,000 staff across multiple locations. Location: Hub-based with travel to local offices across West London Contract Type: Full-time, Monday to Friday (37 hours per week … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support … key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse technologies and contribute to a fast … paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network troubleshooting and More ❯

Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced … IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd … team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU More ❯

2nd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line Support Analyst to join their leading support team in Bristol. The Role As a 2nd Line Support Analyst you will deliver BAU More ❯

Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies … environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to … solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in … able to achieve. * A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. * Some Infrastructure support experience/exposure at a second line level. * Able to work rotating 24/7 shift patterns. * Excellent organisational skills, able to take a methodical approach to service issues. If you are looking for an More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT … support team in Teddington. If you ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies this could be your next big move. In this role, you ll be the go-to expert for a diverse client base across multiple sectors. You … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support More ❯

2nd Line Support Engineer Teddington - Office based with potentially some flex Up to £40k MSP Experience essential Are you a problem-solver with a passion for technology and first-class customer service? Our client is on the hunt for a skilled 2nd Line Support Engineer to join their growing IT … support team in Teddington. If you’ve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies—this could be your next big move. In this role, you’ll be the go-to expert for a diverse client base across multiple sectors. You … ll handle complex support requests, keep systems running at peak performance, and play a key role in delivering secure, efficient, and scalable IT solutions. Key Responsibilities: Deliver 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support More ❯

Second Line Support * Excellent opportunity for a motivated IT professional to join a thriving UK-based Managed Services Provider delivering premium Cloud and IT solutions.* Full-time, permanent role with a mix of project work, escalated support, and infrastructure management.* Competitive salary and performance-based bonus, with company phone, laptop, training, and career development … culture of innovation and development, they continue to lead the way in tailored IT and cloud services. What will you be doing? This hands-on role suits a proven 2nd Line Support Technician ready to step up into a more senior, varied position. You'll act as a key escalation point for technical issues, contribute … this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 2nd Line Support, 3rd Line Support, Microsoft 365, Hyper-V, VMware, Citrix, VPN, Firewalls, DNS, IT Support, MSP, Infrastructure, Troubleshooting More ❯

2nd Line IT Support Engineer Bristol - Hybrid £30,000 - £33,000 + Additional leave + Life insurance + Private medical insurance + Sick pay This is an excellent opportunity for an experienced IT Support Engineer to join a fast-paced Managed Service Provider (MSP) environment, working on a variety of client projects and … They pride themselves on technical excellence, client satisfaction, and offering employees clear progression opportunities within a collaborative and supportive environment. In this varied role, you will provide 1st and 2nd line support to clients both remotely and on-site, handle escalated service desk tickets, and work closely with the Network Infrastructure team. You'll be … to develop your skills within a supportive MSP environment, with access to a wide range of technologies, professional development, and a great benefits package. The Role: Provide 1st/2nd line support and resolve helpdesk issues. Configure & troubleshoot PCs, servers, and firewalls. Perform system checks, backups, and maintain documentation. Communicate with clients and escalate when More ❯

2nd Line IT Support Engineer Bristol - Hybrid 30,000 - 33,000 + Additional leave + Life insurance + Private medical insurance + Sick pay This is an excellent opportunity for an experienced IT Support Engineer to join a fast-paced Managed Service Provider (MSP) environment, working on a variety of client projects and … They pride themselves on technical excellence, client satisfaction, and offering employees clear progression opportunities within a collaborative and supportive environment. In this varied role, you will provide 1st and 2nd line support to clients both remotely and on-site, handle escalated service desk tickets, and work closely with the Network Infrastructure team. You'll be … to develop your skills within a supportive MSP environment, with access to a wide range of technologies, professional development, and a great benefits package. The Role: Provide 1st/2nd line support and resolve helpdesk issues. Configure & troubleshoot PCs, servers, and firewalls. Perform system checks, backups, and maintain documentation. Communicate with clients and escalate when More ❯

2nd Line IT Support Engineer Bristol - Hybrid £30,000 - £33,000 + Additional leave + Life insurance + Private medical insurance + Sick pay This is an excellent opportunity for an experienced IT Support Engineer to join a fast-paced Managed Service Provider (MSP) environment, working on a variety of client projects and … They pride themselves on technical excellence, client satisfaction, and offering employees clear progression opportunities within a collaborative and supportive environment. In this varied role, you will provide 1st and 2nd line support to clients both remotely and on-site, handle escalated service desk tickets, and work closely with the Network Infrastructure team. You'll be … to develop your skills within a supportive MSP environment, with access to a wide range of technologies, professional development, and a great benefits package. The Role: Provide 1st/2nd line support and resolve helpdesk issues. Configure & troubleshoot PCs, servers, and firewalls. Perform system checks, backups, and maintain documentation. Communicate with clients and escalate when More ❯

We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise … a problem-solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 2nd Line Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the … a more relaxed working environment. If that sounds good to you, then we'd love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical More ❯

An award winning and voted one of the best MSPs to work at are looking for a 2nd line Suppport Engineer to come and join their team. This is an exciting opportunity to be part of a successful and leading MSP. The role is hybrid with 4 days in the office and 1 day WFH. Benefits Hours … the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional client services and effective Problem Management. Essential Experience As A 2nd line Support Engineer MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop More ❯

2nd Line Support Technician Onsite Are you passionate about problem-solving, tech-savvy, and thrive on helping others? We're looking for a dedicated IT Support Technician to join our clients dynamic team and play a vital role in supporting the smooth operation of their IT systems and infrastructure. As their new IT … Support Technician, you will be the first point of contact for IT-related issues across the organization. From troubleshooting hardware and software problems to configuring laptops and mobile devices, you will help maintain our technical efficiency and ensure a positive experience for all users. Key Responsibilities: Provide first-line IT support via phone, email … High level of trustworthiness and a commitment to confidentiality. Key Skills & Competencies: Teamwork & Collaboration Decision-Making Organisation & Time Management Problem-Solving Communication & User Support Confidence, Motivation & Resilience 2nd Line Support Technician Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants More ❯

2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that … annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this 2nd line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯

2nd Line Support Engineer - Up To £30,000 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … a highly motivated Desktop Support Technician who is ready to make an immediate impact for my client. If successful you will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that … annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this 2nd line support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯

Are you an experienced 2nd Line IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services. £32,000 - £37,000 + Fantastic Benefits Crawley, West … Sussex Monday - Friday | 8am - 4pm (with some flexibility) Skills: 2nd Line support, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, active directory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive … software) Supporting new application rollouts Setting up new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and More ❯

Your role involves providing 2nd line IT support to the business, ensuring the seamless operation of end-users to fulfill IT requirements. You are tasked with supporting all aspects of hardware and software, prioritising service requests and incidents whilst ensuring the fulfilment of service level agreements. You will act as a technical escalation point for … the 1st line IT service desk. On call requirement - 1 in every 5 weeks, Thursday - Thursday About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the leading sofa retail specialist in the UK, helping people find … articulate technical solutions to non-technical users. Provide technical expertise to the 1st line support team, and collaborate to ensure efficient resolutions. Participate in the 2nd line on-call rota, approximately 1 in every 5 weeks. The role is for you if... Knowledge of Google workspace, Active directory, Group policy, and Microsoft 365. More ❯

Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing … an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯