26 to 50 of 58 2nd Line Support Jobs in England

2nd Line Support Technician | Cambridge Outskirts | £30,000 to £36,000 Still getting your weekend interrupted by the same unstable server because management refuses to fund a permanent fix? You need to leave. If you are a 2nd line support … performance awards, a green electric car scheme, and extensive Perkbox benefits. The Role You will provide high touch remote and on site infrastructure support across small to medium sized business networks. Rather than just closing tickets mindlessly, you will take the technical lead on server installs, sharepoint deployments ...

2nd Line Support Engineer Whiteley, Hampshire Office based Overview of the Role: We are recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of our market leading, innovative customers. You will be based at our head … Purchasing Scheme. Company Pension. A brilliant breakout room which provides a free breakfast and a pool table Duties and Responsibilities of our Dedicated 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

Service Desk Analyst (2nd Line) LOCATION: YORK HYBRID WORKING SALARY - £32,000 + Bonus + Benefits We're seeking an experienced IT Service Desk Analyst to provide 2nd Line support within a fast-paced IT environment. You'll act as an escalation … point for complex technical issues, delivering excellent customer service while supporting users across multiple locations. Key Skills & Experience: 2+ years' experience in a 2nd Line/Tier 2 Service Desk role Strong knowledge of Microsoft 365, Windows 11, Active Directory, Azure AD and Intune Experience supporting laptops ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Role: 2nd Line Support Endpoint Engineer Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: 5 Days Onsite Payrate: £12.00 to £14.32 per hour on Inside IR35 via Umbrella We are looking for a highly customer-focused Endpoint Engineer to provide exceptional … 2nd-line support for our clinical and corporate teams in Norwich click apply for full job details ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

About the Role We are looking for a proactive 1st/2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. You will provide essential technical … track, and update all support tickets accurately within the service desk system. Skills and Experience Required Proven experience in a 1st or 2nd line IT support role. Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory. Previous experience in the retail ...

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support … efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication ...

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support … efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication ...

About the Role: I am looking for an experienced 2nd Line IT Support Engineer to join a growing IT team, providing advanced technical support across a modern Microsoft-based environment. This role is responsible for managing escalated incidents, resolving complex technical issues, contributing … Support and mentor junior members of the IT team What I'm Looking For: Essential At least 3 years' experience in a 2nd Line IT Support or similar role. Strong customer service and stakeholder management skills. Experience managing incidents against service levels ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: 2nd Line Technical Support – InfrastructureLocation: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: 30-38k plus large company benefits … line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To deliver 2nd line technical support for core infrastructure systems, ensuring stability, secu-rity, and optimal performance across the organisation’s IT environment. ...

with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham £28,000-£32,000 Fully onsite (5 days a week) Good IT support … involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from ...

2nd Line Service Desk Analyst with a strong desire to help end users with M365, Azure, and Intune, expertise required for an established professional services firm in Manchester (near Salford Central Station, M3 5ET), paying up to £29,000 + performance-related bonus (Hybrid). Why Apply … operational stability and continuous technology investment, they offer a collaborative, modern workplace where good work is recognised and rewarded. About the Role As a 2nd Line Support Engineer, you will provide deskside, one-to-one support to users, working across the same core ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...

have a great opportunity for an experienced 1st/2nd line IT Support Analyst to join a fashion retailer at its London office, on a Fixed Term Contract basis. This is a fantastic opportunity to work as part of a small, hands-on IT team … offices based in the Islington area of London. This a hybrid role with 3 days office based. The successful candidate will provide 1st and 2nd line technical support to both the office-based team and various retail sites, ensuring a responsive and high-quality service ...

2nd Line | Second Line | Azure | Windows | AzureAD | Sharepoint | M365 | MSP | Managed Service Provider | CCNA | Networking Looking to gather experience through the MS stack? Enjoy being in front of customers and managing projects? I'm working a new role with a Microsoft Partner on the lookout … someone to join their 2nd Line engineering capability. Covered in 'Best Place to Work' awards and recognition of service in the MSP world the business boasts an average tenure of 4 years, and 20% growth over the last 12 months so the culture and opportunity to scale ...

established Professional Services firm is seeking an experienced 1st/2nd Line IT Support Technician to join their dynamic team to be part of a small IT team based on-site in their central London office. The successful candidate will be based in their central … London office and responsible for providing 1st & 2nd line support to approximately 200 staff. Duties will also include assisting with user account management, security protocols, and access permissions, maintaining accurate documentation as well as supporting ongoing system upgrades and deployment activities, ensuring minimal disruption ...

Title: 2nd Line support Analyst Location: Wakefield Duration: 3 months Overview The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract . Candidates with experience in a Processing Centre, distribution, warehouse … environment would be highly desirable. Understanding the risks working in a warehouse environment. The roles will primarily focus on BAU (Business as Usual) support activities , although there may be opportunities to support project work. Key Behaviours Candidates should demonstrate: Strong teamworking skills A positive attitude ...

Support Engineer to join their growing business in Bracknell. Working closely with the IT Manager, you'll provide first and second-line support across the company while helping to keep its systems, devices and day-to-day IT operations running smoothly. This … across the business, taking ownership of day-to-day IT queries and providing practical, friendly support. Your responsibilities will include: Providing first and second-line support across hardware, software, connectivity, printing, meeting rooms and mobile devices Setting up and configuring laptops, desktops, phones and other equipment ...

2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion ...

ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician. If you're passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSPenvironment, this could … delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across desktop, server, and cloud environments Troubleshooting and resolving issues relating to Microsoft 365, Exchange, Teams, SharePoint, Azure ...

client is a large local government organisation and looking for an experienced 2nd Line Support to join their team. This is initially a 3 month contract who may be extended for the right applicant You will Working on a rota basis perform the following duties … service desk system perform initial triage of all calls and assign to correct team Take ownership of and resolve calls in line with service level agreement(s). • Identify problems, log problem records and communicate appropriately. Log changes, providing adequate information and ensuring change records are kept ...

work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software … connectivity issues Collaborate with 3rd line teams Maintain documentation and deliver excellent customer service Requirements IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving ...