51 to 75 of 86 2nd Line Support Jobs in England

client, a well-established IT services provider, is seeking a 2nd Line Support Consultant to deliver responsive, high-quality onsite technical support. This role focuses on escalated issue resolution, endpoint management, and close collaboration with 1st line and wider technical teams. … days holiday rising to 30 • Company bonus scheme • Ongoing training and certification support This is an excellent opportunity for a strong 2nd Line Engineer who enjoys hands-on troubleshooting, onsite presence, and delivering dependable, high-quality support. Clockwork Recruitment acts as an employment agency ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support ...

Sevenoaks, but typically you will spend 2 or 3 days a week on client sites providing deskside support (up to 2nd line). The role is paying £32,000-£40,000 DOE plus benefits and offers a genuine opportunity for progression. Candidates must have … their own transport, so as to be able to attend client sites when required. Candidates must have the following technical skills up to 2nd line support level: Good experience with supporting Apple macOS devices. Experience of using Apple MDM tools such as Addigy, Jamf ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

2nd Line WINTEL Engineer Stevenage | SC Cleared or Eligible for SC Clearance Required Are you a Wintel Engineer who loves getting hands-on with modern tech, solving complex problems and being part of a team that genuinely values innovation and collaboration? If so, this could … next step you’ve been looking for. We’re looking for a 2nd Line WINTEL Engineer to join a high-performing technical team supporting a secure, mission-critical environment. If you enjoy variety, take pride in delivering quality work and like seeing the direct impact you make ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Full-time | Office-based An established global organisation is looking for an IT Support Engineer to join their busy IT department. … first point of contact on the helpdesk, supporting 500+ users across multiple international sites and providing hands-on 1st and 2nd line support. Key Responsibilities: Deliver 1st/2nd line support and manage tickets through the helpdesk system Install and support ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen … will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware ...

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Graduate 1st & 2nd Line Support Hybrid 1-2 Days in Office (3 Days During Training) £25,000 - £28,000 Permanent, Full Time 8:30am - 4:30pm or 9am - 5:30pm (Additional 2 Hours 6-8pm Every Week) Near Liverpool Street Station City of London … Training to enhance your skills. As a Client Service Executive, you will be the first point of contact for our users, delivering exceptional support across various platforms. Your key responsibilities will include: Answering user calls and emails, providing timely and effective technical support. Collaborating with other teams ...

Desktop Engineer/2nd Line Support (Windows 10, Windows 11, M365, Intune) £220/day 2 days per week only contract - OnsiteLeeds & York Inside IR35 3-month contract 3-month contract supporting a Housing Association this role is 2 days per week onsite in Leeds ...

Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from … business Active Social Committee organising events and activities Key Responsibilities Deliver excellent customer care and support through efficient ticket management Provide 1st & 2nd line fixes via phone and email Resolve incidents and requests, escalating where appropriate Perform ticket triage, prioritising and escalating as required Liaise ...

Dedicated 2nd Line Engineer Location: Lowton (Customer Site) – 3/4 days per week, occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, we are looking for a Dedicated IT Service Desk Engineer to work from … business Active Social Committee organising events and activities Key Responsibilities Deliver excellent customer care and support through efficient ticket management Provide 1st & 2nd line fixes via phone and email Resolve incidents and requests, escalating where appropriate Perform ticket triage, prioritising and escalating as required Liaise ...

Second Line Support Engineer – Managed Services About the Company Join a highly respected Managed Services Provider known for developing emerging talent and investing in long-term career growth. Based in the heart of Edinburgh, they’re looking for someone who enjoys being part … Services environment or an internal IT support professional eager to transition into MSP work. You should be comfortable handling first and second line issues and enjoy the variety that comes with supporting multiple clients. Technical Experience (desired): Office 365 administration & support MDM (InTune) Microsoft ...

2nd Line IT Support Engineer Ringwood (BH24) £32k £35k Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer ...

Role: 2nd Line Engineer Location: Poole (Hybrid) Salary: £32,000 £38,000 Modern Tech Real Engineering Serious Progression Not a Dead-End Support Role Were working with a high-performing technology business in Bournemouth thats built a reputation for doing things properly modern systems, smart ...

Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact click apply for full job details ...

currently recruiting for a 2nd Line Desktop Support Analyst to join a busy internal IT Support Team. Working in a fast pace environment you will trouble shoot end users for issues including hardware and software orientated issues as well as completing configuration … system solving problems remotely or at desk side as well as dealing with any daily user walkups. As well as past end user support experience you must have experience supporting Windows 11 and MacOS environments including associated end user devices and software. You will have experience also supporting ...