51 to 75 of 196 2nd Line Support Jobs in England

Our client is an International IT Service Provider who require an experinced 1st/2nd Line Support Engineer to work from their customers site in Slough. START: ASAP END: INITIALLY 31/12/2025 RATE: £18.87 PER HOUR HOURS: 7.5 PER DAY, 37.5 PER WEEK LOCATION: ON-SITE IN SLOUGH Working as part of … a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. ? Some of the daily activities are: ? End users support ? Windows 10 and Microsoft O365 troubleshooting. ? Resolution … tickets in the IT ticketing tool ? Quick analysis and incident management, close collaboration with expert team ? Preparing new hardware ? Building laptops and PC's with SCCM ? Basic meeting support knowledge (Teams and AV Support) ? Physical installation of cabling, monitors, dockings, pc's, printers, . ? Basic Network knowledge (Patching.) ? Able to present training material both in person More ❯

2nd Line Engineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2nd Line Engineer to join our client’s small but growing team based in London. This is a standalone IT support role where you will be the go-to person … will be a key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2nd line support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra ID, Office … Ensure IT systems and networks are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2nd line support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office 365 Exchange Server Firewalls and More ❯

2nd Line Engineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2nd Line Engineer to join our client’s small but growing team based in London. This is a standalone IT support role where you will be the go-to person … will be a key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2nd line support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra ID, Office … Ensure IT systems and networks are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2nd line support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office 365 Exchange Server Firewalls and More ❯

2nd Line Engineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2nd Line Engineer to join our client’s small but growing team based in London. This is a standalone IT support role where you will be the go-to person … will be a key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2nd line support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra ID, Office … Ensure IT systems and networks are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2nd line support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office 365 Exchange Server Firewalls and More ❯

2nd Line Support Engineer Location: Warrington, Cheshire | Contract Duration: 2 Months | Start: ASAP | DBS Required | Inside IR35 Lucid Support Services Ltd is seeking an experienced 2nd Line Support Engineer for a short-term contract. This role is fully onsite and requires excellent customer service skills along with strong … experience supporting Microsoft solutions. Role Responsibilities: Provide 2nd line support for Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. Manage MDM, device management, and stock control. Support desktop virtualization technologies (e.g., Hyper-V, VMware). Update Asset Management system. Manage Customer Endpoint protection. … Apply networking fundamentals: TCP/IP, DNS, DHCP. Support Apple MacOS/iOS and MS Windows environments. Utilize ITSM tools effectively. If interested and available, please apply. Due to high application volumes, we may not contact everyone. If you do not hear back within 7 days, please consider your application unsuccessful. At Lucid, we celebrate diversity and value More ❯

2nd Line Support Engineer Contractor to join a fantastic Creative Agency located near Angel, Islin gton Train Station . This is an on-site role, Monday to Friday, providing essential support to over 200 users. The Role: As a key member of the IT team, you'll be the first point of contact … for all face-to-face and remote end-user issues. Your responsibilities will include: Providing comprehensive 2nd line support, resolving a wide range of technical issues for over 200 users. Identifying opportunities for IT process improvements and efficiency gains. Managing staff accounts and access permissions. Conducting IT inductions for all new starters. About You: Ideally … Networking essentials: WAN/LAN/DNS Slack & Zoom administration Jamf (for Apple device management) Support for Adobe Creative Cloud applications If you're a proactive 2nd Line Engineer with a passion for creative environments, we'd love to hear from you! To Apply: Please submit your CV outlining your relevant experience. More ❯

2nd Line Support Desk Analyst Maidstone Up to £32k Are you looking for a local company to join in a 2nd line Support Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required As a 2nd line Helpdesk Analyst … for providing high-quality technical support to our customers. You will play a key role in troubleshooting, resolving complex issues, and ensuring customer satisfaction. Your expertise in 2nd line support will be crucial in handling escalated issues and providing guidance to junior team members. To be successful in this role, you should have … resolution. Project Involvement: Participate in IT projects as required, providing technical insight and support. Essential Technical Experience: 3-5 years IT Support experience with strong focus on 2nd line Proven track record om troubleshooting and resolving complex technical issues Ability to mentor and guide junior staff Microsoft Windows (all versions) Active Directory (both on premises More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team … on diverse technical disciplines. As a 2nd Line Support Analyst, you’ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday … platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and More ❯

We have an exciting opportunity for a 2nd Line IT Support Technician to work for a multi-award winning IT Managed Services company in Newcastle. Hybrid working is in-play, the successful candidate can work from home for 2 days a week, and 3 days in the office. MFK Recruitment has successfully recruited 42 candidates … role for you! This IT Support Technician role comes with genuine progression, my client is extremely interested in candidates looking to learn and progress. What will the 2nd Line IT Support Technician be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of … the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable 2nd Line Technician with a proven history supporting and maintaining on-premise and cloud environments, experience working for an MSP and implementing and administering Microsoft Azure, Microsoft 365 suite, and VMWare/Citrix environments. Our More ❯

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from IT Support Manchester - Remedian IT Services Are you an experienced 2nd Line IT Support Engineer looking to grow your skills in a fast-paced and supportive environment? Join Remedian IT Solutions — an award-winning MSP based … to schools and businesses across the region. This role offers a clear path towards 3 rd Line Engineer, or specialist roles in areas across the business. Provide 2nd line technical support (remote and on-site) Resolve software, hardware, and network issues (Windows, AD, Office 365, etc.) Troubleshoot and escalate complex tickets Participate in … IT projects, system upgrades, and rollouts Maintain detailed documentation of issues and resolutions Previous experience in a 2nd Line IT support role Strong knowledge of: Networking basics: DNS, DHCP, TCP/IP Experience with VMware or Hyper-V Excellent communication and customer service skills UK Driving License and car (preferred) What We Offer Salary More ❯

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2nd Line Support Engineer at Comms … solving, networking, and cloud technologies, this is your chance to make a significant impact on both our clients and our company. About the role We're looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. You'll play a key … role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related to hardware, network infrastructure, and cloud environments (Azure). Diagnose and troubleshoot complex More ❯

11045SR £28k – 33k per year 2nd Line IT Support Analyst Our client is looking for a2nd Line IT Support Analyst to take responsibility for the coordination of work relating to 1st and some 2nd line support tasks within the business. You will work within a small … support team that provides general IT support services Monday to Friday 8am-5pm for on-site and remote staff. This may require working with other internal support teams, outsourced managed service providers and suppliers, including liaising with the IT Operations team overseas, to ensure that end-user setup and support issues are … resolved. Hybrid working – 4 days on site (Mandatory) Primary Responsibilities • Full ownership of support tickets including assigning and escalating where required • Handle communications and updates to the business in response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and More ❯

Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate about solving complex IT issues, supporting a wide range of … technologies, and delivering exceptional customer service, this is your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. Youll work across a diverse technical landscape from Microsoft 365 and Azure to EPOS systems and network troubleshooting ensuring … and to the highest standards. Youll also collaborate with third-party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and service requests. Create and maintain More ❯

the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Support Analyst (2nd line) to join one of our major projects, the Southern Renewals Enterprise (SRE) project based in Blackfriars, with travel across our sites in Kent, Croydon and Sussex. … Reporting into our ICT Delivery Manager, you will be supporting with mainly 2nd line but some first line support to our project user base of over 1400+ based over 5+ sites. This role will be based at our Blackfriars project site office with travel across our site (Kent, South London and Sussex). … Head of IT in all aspects of delivering IT support to SRE. Provide end-to-end support for all IT issues, covering both 1st and 2nd line support (hardware, software, network). Offer installation, configuration, and troubleshooting for IT equipment and internal applications. Manage user accounts and permissions (Active Directory, Office More ❯

the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Support Analyst (2nd line) to join one of our major projects, the Southern Renewals Enterprise (SRE) project based in Blackfriars, with travel across our sites in Kent, Croydon and Sussex. … Reporting into our ICT Delivery Manager, you will be supporting with mainly 2nd line but some first line support to our project user base of over 1400+ based over 5+ sites. This role will be based at our Blackfriars project site office with travel across our site (Kent, South London and Sussex). … Head of IT in all aspects of delivering IT support to SRE. Provide end-to-end support for all IT issues, covering both 1st and 2nd line support (hardware, software, network). Offer installation, configuration, and troubleshooting for IT equipment and internal applications. Manage user accounts and permissions (Active Directory, Office More ❯

around the world. We achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not … re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a 1st/2nd Line Support Engineer to join our Delivery, Implementation and Support (DIS) team who will report directly to the Global Head of DIS. This … role will not have any direct reports and will be based in our Stockport Office with a hybrid working model. Summary Of Role As a 1st/2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and SaaS products, working within a More ❯

around the world. We achieve this by becoming the airport’s first call for technology. Whether in times of need or growth, we stand alongside our clients, offering support through innovative software that drives their success. Our Commitment to Excellence At AeroCloud, being the airport’s first call means exceeding expectations at every customer interaction. This is not … we’re on it. We believe in keeping our team informed, being transparent, and maintaining accountability at every step. Job Requirements About you We are looking for a Support Engineer to join our Service and Support function. This role will not have any direct … reports and will be based in the Stockport area, working our evening shifts varying between 3pm-11:30pm and 5pm – 1:30am. Summary of Role As a 1st/2nd line support engineer you will be working across our airport customers, resolving support issues, diagnosing, and troubleshooting across hardware and SaaS products, working More ❯

2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore … looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ More ❯

Job Summary: I am seeking a skilled and proactive 2nd Line IT Support … Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated devices. Responsibilities include issue resolution, compliance with validation and quality standards, and ensuring minimal operational disruption. Key Responsibilities: Provide … second-line support in regulated areas (e.g., labs, packaging, production systems) Troubleshoot and resolve hardware, software, and infrastructure issues Capture and document detailed incident information Collaborate with senior technical teams and external vendors Support installation/configuration of validated and non-validated systems Assist in patching, updates, and system maintenance Ensure adherence to validation More ❯

Job Summary: I am seeking a skilled and proactive 2nd Line IT Support … Specialist to deliver technical support across regulated production and laboratory environments. Acting as a key liaison between the IT Helpdesk and end users, you will provide second-line support for business-critical systems and validated devices. Responsibilities include issue resolution, compliance with validation and quality standards, and ensuring minimal operational disruption. Key Responsibilities: Provide … second-line support in regulated areas (e.g., labs, packaging, production systems) Troubleshoot and resolve hardware, software, and infrastructure issues Capture and document detailed incident information Collaborate with senior technical teams and external vendors Support installation/configuration of validated and non-validated systems Assist in patching, updates, and system maintenance Ensure adherence to validation More ❯

A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position. Experience working in an MSP environment would be preferred. Required Skills/Experience of the 2nd Line Support Engineer: Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment Strong knowledge of Microsoft … Proficiency with Windows Server and Active Directory, including Group Policy Experience with Azure AD integration and Intune device management. Knowledge of virtualization platforms (Azure Virtual Desktop, etc) The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful More ❯

A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position. Experience working in an MSP environment would be preferred. Required Skills/Experience of the 2nd Line Support Engineer: Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment Strong knowledge of Microsoft … Proficiency with Windows Server and Active Directory, including Group Policy Experience with Azure AD integration and Intune device management. Knowledge of virtualization platforms (Azure Virtual Desktop, etc) The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful More ❯

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from McGregor Boyall Consultant - Infrastructure, Cloud & DevOps at McGregor Boyall 2nd Line Support Engineer London, 4/5 days onsite MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA … Full-time Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at McGregor Boyall by 2x Get notified about new Second Line Support Engineer jobs in City Of London, England, United Kingdom . London, England, United Kingdom 3 weeks ago City Of London, England, United Kingdom 3 weeks … London, England, United Kingdom 1 week ago London, England, United Kingdom 7 months ago London, England, United Kingdom 1 week ago IT Support Engineer with 1st and 2nd Level Support London, England, United Kingdom 2 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom More ❯

NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support Engineer. This role offers a fantastic opportunity to deliver outstanding technical support to a growing customer base. Our client is experiencing a significant period of growth and is dedicated to … strong focus on the professional development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both internal teams and … external partners. Take an active role in project delivery, including the installation and configuration of servers and networks to meet client requirements. Continuously provide insights and feedback to support the improvement of technical processes and service delivery. Log and analyse escalated issues, ensuring comprehensive resolutions are implemented to prevent recurrence. Essential Skills and Experience: Proficient in Office More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active More ❯