client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration. This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability … and innovation across the organisation. Why This Role Matters: The company’s in-house CRM is mission-critical — handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation: AI/ML-powered automation Cybersecurity hardening Platform integration and performance optimisation The successful candidate … will help position the business for scale, operational efficiency, and a potential future exit. What You’ll Be Doing: AI/Automation & CRM Modernisation Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools Overhaul the legacy CRM’s UI/UX into a modern, high-performance platform Cybersecurity & Risk Management Own enterprise cybersecurity strategy More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Hera
Role: Product Designer (CRM) - 12 month FTC Location: London - Hybrid - 3 days a week onsite Salary: Up to £70,000 (DOE) Looking for a design role that could directly contribute to making the world a better place? Our client is one of the fastest growing companies in the UK who are operating at the intersection of technology, creativity and purpose. … a result of their growth, they are now looking for a Product Designer to join them on a 12 month fixed term contract. Position Overview: As a Product Designer (CRM), you will be responsible for translating ideas into visually appealing and functional designs that delight users. Collaborating with cross-functional teams, you will support the company's CRM function by … taking key initiatives from the CRM roadmap and creating email templates and landing page designs that bring these ideas to life. Your work will play a crucial role in engaging users and driving the company's social impact mission. Responsibilities: Create email templates and landing page designs that bring key CRM initiatives to life Collaborate with teams across the organisation More ❯
Role: Product Designer (CRM) - 12 month FTC Location: London - Hybrid - 3 days a week onsite Salary: Up to £70,000 (DOE) Looking for a design role that could directly contribute to making the world a better place? Our client is one of the fastest growing companies in the UK who are operating at the intersection of technology, creativity and purpose. … a result of their growth, they are now looking for a Product Designer to join them on a 12 month fixed term contract. Position Overview: As a Product Designer (CRM), you will be responsible for translating ideas into visually appealing and functional designs that delight users. Collaborating with cross-functional teams, you will support the company's CRM function by … taking key initiatives from the CRM roadmap and creating email templates and landing page designs that bring these ideas to life. Your work will play a crucial role in engaging users and driving the company's social impact mission. Responsibilities: Create email templates and landing page designs that bring key CRM initiatives to life Collaborate with teams across the organisation More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hera
Role: Product Designer (CRM) - 12 month FTC Location: London - Hybrid - 3 days a week onsite Salary: Up to £70,000 (DOE) Looking for a design role that could directly contribute to making the world a better place? Our client is one of the fastest growing companies in the UK who are operating at the intersection of technology, creativity and purpose. … a result of their growth, they are now looking for a Product Designer to join them on a 12 month fixed term contract. Position Overview: As a Product Designer (CRM), you will be responsible for translating ideas into visually appealing and functional designs that delight users. Collaborating with cross-functional teams, you will support the company's CRM function by … taking key initiatives from the CRM roadmap and creating email templates and landing page designs that bring these ideas to life. Your work will play a crucial role in engaging users and driving the company's social impact mission. Responsibilities: Create email templates and landing page designs that bring key CRM initiatives to life Collaborate with teams across the organisation More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Hera
Role: Product Designer (CRM) - 12 month FTC Location: London - Hybrid - 3 days a week onsite Salary: Up to £70,000 (DOE) Looking for a design role that could directly contribute to making the world a better place? Our client is one of the fastest growing companies in the UK who are operating at the intersection of technology, creativity and purpose. … a result of their growth, they are now looking for a Product Designer to join them on a 12 month fixed term contract. Position Overview: As a Product Designer (CRM), you will be responsible for translating ideas into visually appealing and functional designs that delight users. Collaborating with cross-functional teams, you will support the company's CRM function by … taking key initiatives from the CRM roadmap and creating email templates and landing page designs that bring these ideas to life. Your work will play a crucial role in engaging users and driving the company's social impact mission. Responsibilities: Create email templates and landing page designs that bring key CRM initiatives to life Collaborate with teams across the organisation More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hera
Role: Product Designer (CRM) - 12 month FTC Location: London - Hybrid - 3 days a week onsite Salary: Up to £70,000 (DOE) Looking for a design role that could directly contribute to making the world a better place? Our client is one of the fastest growing companies in the UK who are operating at the intersection of technology, creativity and purpose. … a result of their growth, they are now looking for a Product Designer to join them on a 12 month fixed term contract. Position Overview: As a Product Designer (CRM), you will be responsible for translating ideas into visually appealing and functional designs that delight users. Collaborating with cross-functional teams, you will support the company's CRM function by … taking key initiatives from the CRM roadmap and creating email templates and landing page designs that bring these ideas to life. Your work will play a crucial role in engaging users and driving the company's social impact mission. Responsibilities: Create email templates and landing page designs that bring key CRM initiatives to life Collaborate with teams across the organisation More ❯
HubSpot Solutions Engineer| Birmingham| 6-month contract | £250-350 p/day (Outside IR35) You'll work across everything from segmentation and reporting to CRM setup, campaign support, and integrations. This is a hands-on role in a collaborative, friendly team with plenty of scope to grow. Rate: £250-£350 p/day OIR35 Duration: 3-6 months (possible extension … Location: Birmingham (2 days a month) What we're looking for: We need a CRM & Data pro who: Knows HubSpot inside out (2+ yrs hands-on) Has solid experience in B2B data strategy and CRMmanagement Is confident with reporting, segmentation, integrations, and client comms Brings agency/consultancy experience (3+ yrs) Can drive data-led solutions, from scoping to … implementation Key Responsibilities: Deliver end-to-end HubSpot solutions for B2B clients Manage CRM systems: data acquisition, segmentation, data hygiene, governance Provide insight and analysis to improve marketing performance Lead CRM-related client projects, including onboarding, training, and optimisation Support integrations, automation, and reporting Collaborate with internal teams on client strategy, audits, and tech stack alignment Contribute to pre-sales More ❯
Our leading real estate client is looking for a Dynamics 365 CRM Product Owner with strong Business Analysis skills to assist with a global implementation. This is a 6-month contract outside IR35 based in London with flexible hybrid working. Key responsibilities: Product vision and strategy Align product goals with business objectives and customer needs Backlog Management Tracking product performance More ❯
City of London, London, United Kingdom Hybrid / WFH Options
WSS Associates
Our leading real estate client is looking for a Dynamics 365 CRM Product Owner with strong Business Analysis skills to assist with a global implementation. This is a 6-month contract outside IR35 based in London with flexible hybrid working. Key responsibilities: Product vision and strategy Align product goals with business objectives and customer needs Backlog Management Tracking product performance More ❯
london, south east england, united kingdom Hybrid / WFH Options
WSS Associates
Our leading real estate client is looking for a Dynamics 365 CRM Product Owner with strong Business Analysis skills to assist with a global implementation. This is a 6-month contract outside IR35 based in London with flexible hybrid working. Key responsibilities: Product vision and strategy Align product goals with business objectives and customer needs Backlog Management Tracking product performance More ❯
slough, south east england, united kingdom Hybrid / WFH Options
WSS Associates
Our leading real estate client is looking for a Dynamics 365 CRM Product Owner with strong Business Analysis skills to assist with a global implementation. This is a 6-month contract outside IR35 based in London with flexible hybrid working. Key responsibilities: Product vision and strategy Align product goals with business objectives and customer needs Backlog Management Tracking product performance More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
WSS Associates
Our leading real estate client is looking for a Dynamics 365 CRM Product Owner with strong Business Analysis skills to assist with a global implementation. This is a 6-month contract outside IR35 based in London with flexible hybrid working. Key responsibilities: Product vision and strategy Align product goals with business objectives and customer needs Backlog Management Tracking product performance More ❯
Coordination : Manage and coordinate courses, exhibitions, and demo equipment bookings. Team Collaboration: Offer holiday cover to members of the team, ensuring continuity in service. What they need from you : CRM Experience: Familiarity with Salesforce or other CRM platforms is a plus Accounting Software experience using Oracle Netsuite or similar software is desirable MS Office Proficiency Experience: Previous experience in a More ❯
client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration. This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability … and innovation across the organisation. Why This Role Matters: The companys in-house CRM is mission-critical handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation: AI/ML-powered automation Cybersecurity hardening Platform integration and performance optimisation The successful candidate will … help position the business for scale, operational efficiency, and a potential future exit. What Youll Be Doing: AI/Automation & CRM Modernisation Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools Overhaul the legacy CRMs UI/UX into a modern, high-performance platform Cybersecurity & Risk Management Own enterprise cybersecurity strategy, audits, and incident More ❯
services, infrastructure, and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You'll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It's a strategic position with some hands-on work in the paid world. You will orchestrate … CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1-2 direct reports). Industry background flexible No need to be an … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact - align CRM and performance, upgrade digital, shape strategy. More ❯
services, infrastructure, and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You’ll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It’s a strategic position with some hands-on work in the paid world. You will orchestrate … CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1–2 direct reports). Industry background flexible No need to be an … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact – align CRM and performance, upgrade digital, shape strategy. More ❯
services, infrastructure, and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You’ll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It’s a strategic position with some hands-on work in the paid world. You will orchestrate … CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1–2 direct reports). Industry background flexible No need to be an … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact – align CRM and performance, upgrade digital, shape strategy. More ❯
services, infrastructure, and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You’ll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It’s a strategic position with some hands-on work in the paid world. You will orchestrate … CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1–2 direct reports). Industry background flexible No need to be an … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact – align CRM and performance, upgrade digital, shape strategy. More ❯
london (city of london), south east england, united kingdom
Harnham
services, infrastructure, and technology. THE ROLE As a Senior Digital Marketing Manager, you can expect to be involved in the following: You’ll lead a team of 5 covering CRM, paid digital, social, and content, and work closely with the brand & campaigns team. It’s a strategic position with some hands-on work in the paid world. You will orchestrate … CRM and digital activity so the two can work together. Monitor the MarTech stack (currently SFMC + Tealium) and see what could be improved REQUIREMENTS Proven experience across both Performance Marketing and CRM. Comfortable with data and turning it into actionable strategy. Confident leading a team (minimum 1–2 direct reports). Industry background flexible No need to be an … know your way around MarTech conversations. WHY WORK HERE? Lead a high-visibility marketing function in a brand with reach and resources. Real opportunity to make an impact – align CRM and performance, upgrade digital, shape strategy. More ❯
the invoice and going through any queries they might have to better understand. Interacting with customers over the phone, email and other various channels. Maintain accurate records on the CRM system. Serve as the voice of the client, advocating for client needs, preferences, and feedback to drive service improvements. Meeting stakeholders face to face to go through an account. Logging … tickets on internal CRM systems to resolve issues to make sure this goes to the correct department to deal with in a timely manner. Requirements: Proven experience in a Customer Success or Account Management role Strong interpersonal and communication skills, with the ability to build rapport with customers and stakeholders at all levels. Ability to identify opportunities for improvement and More ❯
recruitment, performance management, training, compliance, and employee engagement across the group. IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives. Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments. Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams. Office & Facilities – Ensuring smooth More ❯
recruitment, performance management, training, compliance, and employee engagement across the group. IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives. Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments. Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams. Office & Facilities – Ensuring smooth More ❯
recruitment, performance management, training, compliance, and employee engagement across the group. IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives. Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments. Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams. Office & Facilities – Ensuring smooth More ❯
london (city of london), south east england, united kingdom
Swoop Recruitment
recruitment, performance management, training, compliance, and employee engagement across the group. IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives. Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments. Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams. Office & Facilities – Ensuring smooth More ❯
recruitment, performance management, training, compliance, and employee engagement across the group. IT & Systems – Driving digital transformation, managing infrastructure and data integrity, and delivering high-impact tech initiatives. Call Centre & CRM – Enhancing client engagement, personalisation, loyalty programmes, and CRM strategy across customer segments. Contracts & Compliance – Managing commercial contracts, AML/KYC compliance and liaising with legal teams. Office & Facilities – Ensuring smooth More ❯