301 to 325 of 453 Customer Experience Jobs in England

days in office, 2 days at home) Start Date: Immediate About Us IQPC Digital are an online B2B media business, focused primarily on the Customer Experience , Process Excellence , Cyber Security and Human Resources portfolios click apply for full job details ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

Role Overview: We are seeking a skilled Digital Analytics & CDP Specialist with extensive expertise in Adobe Experience Platform (AEP) and Customer Data Platforms (CDP). The successful candidate will have hands-on experience with data collection, identity resolution, segmentation, and activation across multiple marketing and advertising platforms. … goal is to deliver personalized, data-driven customer experiences. Key Responsibilities: Customer Data Platform (CDP) & Adobe Experience Platform (AEP): Manage data ingestion workflows via AEP Data Collection UI/Adobe Launch and map collected data to XDM schemas. Build and maintain a Unified Customer Profile ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product vision … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows are efficient ...

About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built … skilled Java Full Stack Developer to design, build, and deliver scalable, high-performance software solutions. The ideal candidate will have strong backend development experience with Java , hands-on frontend expertise using React , and practical knowledge of AWS and Apache Spark for cloud-based and data-driven applications. Key Responsibilities ...

Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. You’ll act as the escalation point for complex technical issues, drive process improvements, and help shape the future of our IT support services. … support and troubleshoot hardware/software problems Implement SLAs and process improvements to optimise service delivery Build strong relationships with stakeholders and champion customer service excellence What We’re Looking For Excellent communication and interpersonal skills Strong organisational ability and a proactive approach Proven experience in IT support ...

channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve … issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure ...

channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve … issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure ...

About Apexon: Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built … tests to ensure code quality. · Debug and resolve application issues in a timely manner. Preferred Qualification: · Between 1-5 years experience · B.S. or higher in Computer Science or related field (or equivalent work experience) · Expertise in Java, React JS, HTML5 · Experience integrating with Restful web services · Ability ...

consumer travel sector. Renowned for delivering market-leading experiences and prioritising sustainability, they are investing in data and analytics to drive growth and improve customer experience. They are now seeking a Insights Analyst to join their Marketing and Ecommerce function and help turn data into actionable business insight. Role … Ecommerce, acting as the organisation's data champion to ensure reporting and analytics are accurate, consistent, and trusted. Key Responsibilities Analyse the full customer journey from first touchpoint to conversion, identifying channel performance and optimisation opportunities. Use data to evaluate website behaviour and customer interactions to enhance experience ...

lifecycle and helping them outperform their competition through speed and innovation Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … apply best practices across Dev, Runtime, and vendor teams. Support Kafka–based eventing and MongoDB–backed services as needed. Basic qualifications 2–4 years’ experience in DevOps/SRE/Platform Engineering with production AWS experience. Experience with CloudFormation and AWS CDK; solid Linux fundamentals and shell scripting. ...

Senior Full Stack Software Engineer Salary - Up to £85k + bonus Location - Central Manchester, Hybrid Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers … worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We’re looking for a Senior Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

Manchester office). Their business is shifting from traditional operations to a digitally driven model, modernising its platforms and introducing innovative solutions to enhance customer experience. This is an exciting time to join as they invest heavily in scalable architecture, event-driven systems, and AI-driven capabilities. The Role … looking for a forward-thinking Full Stack Software Engineer with experience in enterprise-scale environments and a passion for building exceptional digital experiences. This role offers the chance to work on mission-critical backend APIs (70%) and dynamic front-end applications (30%), leveraging modern frameworks and event-driven architecture. ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack Collaborate in an agile team environment to deliver clean, maintainable … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS , and responsive design principles Strong understanding of Back ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack Collaborate in an agile team environment to deliver clean, maintainable … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS , and responsive design principles Strong understanding of Back ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role in facilitating … maintain robust cybersecurity measures and ensure a 24/7 helpdesk service for internal customers, supporting the wider business and enhancing the external customer experience.Your remit will include developing and maintaining the organisation's IT strategy, aligning technology initiatives with business goals, and driving innovation to optimise processes ...

company is seeking an experienced Account Manager to support and grow its UK and European client base. If you're passionate about delivering exceptional customer experiences, thrive on building relationships, and have a knack for turning insights into action — this is the role for you. Join a tech-driven … advisor. Identify opportunities for growth and expansion within your accounts. Represent the company at client meetings and industry events. Be the voice of the customer internally — advocating for their needs and helping shape the roadmap. Maintain a high level of accuracy and professionalism in all client interactions and documentation. ...

thrives on innovation and enjoys working across a diverse technology stack. The systems you’ll support underpin both our in-club and online customer experiences, giving you the opportunity to influence how thousands of people interact with Buzz Bingo every day. What You’ll Do Data Pipeline Development: Design … soft drinks Refer a Friend Scheme Life Assurance & Pension Scheme Access to trained Mental Health Advocates What We’re Looking For Essential Skills & Experience: Proven experience as a Data Engineer or similar role, with strong knowledge of data warehousing and modelling. Proficiency in C#, Python, Java, or Scala ...

degree in Computer Science, Information Systems, or a related discipline. A Master's degree or higher is a distinct advantage. 5+ years of intensive experience as a Data Engineer or in a similar role, with a demonstrable track record of leading large-scale projects. Familiarity with Airflow, Dagster … similar data orchestration frameworks Strong understanding of RESTful APIs as well as experience working with both synchronous and asynchronous endpoints Experience with Snowflake or Redshift with a strong understanding of SQL. Proficient in Python and Pandas Experience working with JSON and XML Strong understanding of cloud computing ...

degree in Computer Science, Information Systems, or a related discipline. A Master's degree or higher is a distinct advantage. 5+ years of intensive experience as a Data Engineer or in a similar role, with a demonstrable track record of leading large-scale projects. Familiarity with Airflow, Dagster … similar data orchestration frameworks Strong understanding of RESTful APIs as well as experience working with both synchronous and asynchronous endpoints Experience with Snowflake or Redshift with a strong understanding of SQL. Proficient in Python and Pandas Experience working with JSON and XML Strong understanding of cloud computing ...

change documentation. Build strong relationships with suppliers, customers, and stakeholders. Ensure compliance with industry standards and ITIL processes. Contribute to systems development workstreams. 📚 Skills & Experience Needed Essential: Degree (or equivalent experience) in Computer Science, Engineering, Mathematics. 3+ years of domain experience (applications, data, infrastructure). Strong problem … . Independent working style with attention to detail. Desirable: Knowledge of Pay As You Go and Account‐Based Ticketing Understanding of contactless payment tech Experience with mobile technologies. Familiarity with cloud platforms (AWS, Azure, GCP). Experience of smartcard ticketing and broader smart payment technologies. 👉 In essence ...

change documentation. Build strong relationships with suppliers, customers, and stakeholders. Ensure compliance with industry standards and ITIL processes. Contribute to systems development workstreams. 📚 Skills & Experience Needed Essential: Degree (or equivalent experience) in Computer Science, Engineering, Mathematics. 3+ years of domain experience (applications, data, infrastructure). Strong problem … . Independent working style with attention to detail. Desirable: Knowledge of Pay As You Go and Account‐Based Ticketing Understanding of contactless payment tech Experience with mobile technologies. Familiarity with cloud platforms (AWS, Azure, GCP). Experience of smartcard ticketing and broader smart payment technologies. 👉 In essence ...

will modernise our technology, streamline our processes, and create a culture where every colleague can thrive. If youre passionate about shaping the future of customer service and want to make a lasting impact for millions of people, this is your chance to lead change at scale! Your Role This … rare opportunity to lead the reinvention of our Customer Contact Centre. Youll set the vision and deliver a future-ready strategy that brings together voice, digital, and self-service channels, all powered by customer insight and innovation! Youll design new ways of working, oversee the rollout of cutting ...