51 to 75 of 1,884 Customer Experience Jobs in England

and optimization of our digital engagement platforms. In this role, you will own the roadmap and strategy for web, mobile, and other digital touchpoints, driving innovation and excellence in customer experience. You will partner cross-functionally with engineering, design, marketing, analytics, and operations to deliver seamless, data-driven, and customer-centric solutions. Vista Tech plays a vital role … requirements and ensure timely and high-quality delivery. Influence cross-functional teams and senior stakeholders to align on priorities and outcomes. Champion a culture of experimentation, continuous learning, and customer obsession. Monitor KPIs and conduct testing to evaluate performance and inform future improvements. Stay up to date on emerging digital technologies and platforms to identify growth opportunities. Required Skills … Qualifications, and Experience Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. 8+ years of product management experience, with at least 3 years focused on digital channels (web/mobile). Proven track record of shipping complex, customer-facing digital products at scale. Experience leading cross-functional teams in agile More ❯

s growth roadmap and using your expertise to grow top line revenues and guide commercial initiatives from our data. You'll own the analysis of the end-to-end customer journey, using our data stack ( BigQuery, dbt, Hex ) to create data models, data products, metrics and find insights that fuel our growth. You'll work closely with other engineers … likes to work autonomously, thrives when solving hard problems and wants to have individual and societal impact. What You'll Do Own Marketing Performance & Funnel Analysis Analyse the complete customer experience, from the first ad impression through product use to lifetime customer value. Develop and maintain core marketing data products, dashboards and reports that serve as the … funnel performance. Using and evolving reporting, CRM, marketing, tagging and analytics tools, such as Google Analytics, Google Ads, Customer.io , Hex, Tag Manager, Posthog, Meta) Produce insights and measurements from customer performance data, identifying and prioritising the highest-impact opportunities for growth. Identify conversion bottlenecks across our key funnel stages and partner with cross-functional teams to resolve them. Investigate More ❯

where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. … Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family. Your Impact You will be based in our London office and … developing marketing and sales strategies for leading companies of all major industries, including consumer goods, financial services, retail, telecommunications, global energy & materials, and AI. Our clients benefit from our experience in core areas of marketing such as branding, pricing, customer experience, customer lifecycle management, customer insights, marketing ROI, digital marketing, insights & analytics, and sales & channel More ❯

Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working … tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical More ❯

Harry Potter Shop are the brains behind our online presence across the UK, US, and Japan. We're not just running a website, we're driving a global retail experience that brings the Wizarding World to life for millions of fans. From revenue and profit to seamless operations, we own the performance of the business end-to-end. Working … tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical More ❯

Do you have extensive Salesforce expertise and familiarity with agile methodologies? London Business School are delighted to be hiring for an experience and technical-minded Product Owner, CRM to join Technology on a permanent basis. This role is a strategic leader responsible for driving customer experience, revenue growth, and organisational alignment through the CRM platform. Leading the … product development and strategic scaling of the system's capabilities, translating organisational ambition into measurable customer and business outcomes including improved lead conversion, customer retention, and customer lifetime value. The CRM platform is a secure and robust environment, offering comprehensive functionalities across various departments. The Product Owner will oversee its evolution, identifying impactful use cases, leading implementation … the role bridges product management, technology deliver, and stakeholder engagement. Monitor platform performance, adoption, and feedback to inform continuous improvement, ensuring the CRM evolves in response to organisational needs, customer expectations, and market opportunities. Lead the end-to-end delivery of CRM enhancements and automation, balancing speed, quality, and scalability to maximise impact. Engage with teams across sales, marketing More ❯

Amazon products and services. Selling Partner Services (SPS) is the organization that constantly makes high judgment decisions across a wide breadth of constituents. Preserving Trust in Amazon with every customer, every transaction, every second is our mission. We do this by identifying and removing bad actors from the platform, while supporting a best-in-class customer experience. We … you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop … into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of tax, finance or a related analytical field experience - 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience - Bachelor's degree - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … Insider, the world's first Integrated Growth Management Platform that is loved by marketers crafting experiences for the world's most renowned enterprise brands. We help enterprise brands connect customer data across channels, predict future behaviour with AI and individualise experiences. We are expanding our Marketing nation across 25 countries and we are currently for our Senior Marketing Manager More ❯

products, and services. By joining InMotion Ventures 3, you'll be working across both PIVOTAL + THE OUT, playing a key role in revolutionising the way people access and experience luxury automotive services. PIVOTAL At PIVOTAL, we are transforming the way people experience cars. Launched in 2019, Pivotal offers a unique car subscription service that challenges the traditional … re supporting PIVOTAL's car subscription model or working with THE OUT's luxury rental service, you'll be part of a team that's setting new standards for customer experience, flexibility, and luxury in the automotive world. The best part? You'll have the chance to make an impact in two innovative, growing companies - all under one … through data. To be successful in this role, you do not need to be overly technical; however, understanding of different technical approaches and how they can be used for customer and commercial gain is critical. Although this role is mainly based from home, there is a requirement for occasional travel to our offices in central London (Old Street). More ❯

As a Senior Product Manager in the Ecosystem team, you will play a pivotal role in shaping the strategy and vision for our API and integrations platform, driving impactful customer-facing initiatives, and ensuring seamless user experiences through integrations with a diverse set of tools and platforms (Jira, Azure DevOps, Salesforce, to name a few). On a typical … their needs, explore new use cases, and identify opportunities for collaboration. Define and articulate the vision and roadmap for the Ecosystem team, ensuring alignment with organizational goals, strategy, and customer needs. Evangelize the platform vision internally and externally, fostering a collaborative and innovative culture within the team and across the organization. Responsibilities Develop and execute the product roadmap for … our integrations platform and APIs, focusing on delivering value to our customers and partners. Collaborate with cross-functional teams, including engineering, sales, product marketing, and customer support, to ensure successful product launches and alignment with business objectives. Identify key partners and develop product integrations that create a seamless user experience for our customers. Drive the design and development More ❯

InstaVolt Head Office - Hybrid working after probation period InstaVolt is the largest owner operator of rapid electric vehicle charging stations across the UK and we pride ourselves on customer experience and satisfaction. Our teams provide a full range of support to our stations, as well as playing a crucial role in the expansion of the network and the … support infrastructure not only keeps pace with, but actively enables, rapid growth. Hours: Office based Monday to Friday 8:30am - 17:00pm Salary: £75,000 - £85,000 depending on experience + discretionary annual bonus Role Overview: The role will include, but not limited to, the below tasks; Oversee the design, deployment, and continuous improvement of the company's IT … response and disaster recovery planning/testing for internal platforms and operational IT. Requirements Needed: Bachelor's degree in information technology, Computer Science, or related experience. 10+ years of experience in IT operations and support services, with at least 5 years in a leadership role. Proven experience managing enterprise IT systems, cloud platforms, and service desk operations in More ❯

compelling storytelling. You will develop and execute a robust content strategy, creating diverse, high-quality content that resonates with our target audience and directly contributes to lead generation and customer acquisition in a rapidly evolving global market. This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our London office and 2 days … ensuring all content adheres to Deliverect's brand guidelines, tone of voice, and messaging. (Approx. 10% of time) Propose, drive, and implement initiatives aimed at enhancing content quality, improving customer experience, and exploring innovative content formats or distribution channels, contributing to Deliverect's position as an industry leader. What You Will Bring: Proven experience in developing and … writing, editing, and storytelling skills with a portfolio demonstrating high-quality content across various formats (e.g., blog posts, whitepapers, website copy, email campaigns). Strong analytical skills with demonstrated experience in using analytics tools to measure content performance, derive insights, and optimize strategies for improved results. Experience managing content calendars, projects, and resources (including working with designers and More ❯

JOB TITLE: Platform Owner - DXP Operation - HYBRID Jisc Grade: TGE3 Salary: from £47,000 to £55,000 per annum negotiable depending on experience Hours: 35 hours per week Contract: Permanent Reports into: Head of DXP Operations Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific … directorate, and this role is within Workplace IT , in the DXP Operations team. This team is responsible for the development and maintenance of the DXP Platform to support our customer facing activities. About the role: As Platform Owner in DXP operations, your key objectives are to; Create, maintain and communicate a clear vision for all aspects of the Platform … the Platform(s) both in terms of quality and value. You will play a critical strategic role in the success of the platform which underpins the delivery of great customer experiences. The role is accountable for the successful delivery of outputs, developing our central architecture, owning the product backlog and managing stakeholders. You will lead in a matrix environment More ❯

JOB TITLE: Platform Owner - DXP Operation - HYBRID Jisc Grade: TGE3 Salary: from £47,000 to £55,000 per annum negotiable depending on experience Hours: 35 hours per week Contract: Permanent Reports into: Head of DXP Operations Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific … directorate, and this role is within Workplace IT , in the DXP Operations team. This team is responsible for the development and maintenance of the DXP Platform to support our customer facing activities. About the role: As Platform Owner in DXP operations, your key objectives are to; Create, maintain and communicate a clear vision for all aspects of the Platform … the Platform(s) both in terms of quality and value. You will play a critical strategic role in the success of the platform which underpins the delivery of great customer experiences. The role is accountable for the successful delivery of outputs, developing our central architecture, owning the product backlog and managing stakeholders. You will lead in a matrix environment More ❯

JOB TITLE: Platform Owner - DXP Operation - HYBRID Jisc Grade: TGE3 Salary: from £47,000 to £55,000 per annum negotiable depending on experience Hours: 35 hours per week Contract: Permanent Reports into: Head of DXP Operations Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific … directorate, and this role is within Workplace IT , in the DXP Operations team. This team is responsible for the development and maintenance of the DXP Platform to support our customer facing activities. About the role: As Platform Owner in DXP operations, your key objectives are to; Create, maintain and communicate a clear vision for all aspects of the Platform … the Platform(s) both in terms of quality and value. You will play a critical strategic role in the success of the platform which underpins the delivery of great customer experiences. The role is accountable for the successful delivery of outputs, developing our central architecture, owning the product backlog and managing stakeholders. You will lead in a matrix environment More ❯

JOB TITLE: Platform Owner - DXP Operation - HYBRID Jisc Grade: TGE3 Salary: from £47,000 to £55,000 per annum negotiable depending on experience Hours: 35 hours per week Contract: Permanent Reports into: Head of DXP Operations Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific … directorate, and this role is within Workplace IT , in the DXP Operations team. This team is responsible for the development and maintenance of the DXP Platform to support our customer facing activities. About the role: As Platform Owner in DXP operations, your key objectives are to; Create, maintain and communicate a clear vision for all aspects of the Platform … the Platform(s) both in terms of quality and value. You will play a critical strategic role in the success of the platform which underpins the delivery of great customer experiences. The role is accountable for the successful delivery of outputs, developing our central architecture, owning the product backlog and managing stakeholders. You will lead in a matrix environment More ❯

agile methods of working and technical or squad leadership for new network solutions and the introduction of new network features across the LSEG hybrid infrastructure estate. REQUIRED SKILLS AND EXPERIENCE: Deep and broad experience of delivering enterprise scale infrastructure in a similar role Responsible for analysis, functional design and engineering, and problem solving for software defined Infrastructure products. … In-depth vendor and hands on technical knowledge across a wide range of Infrastructure cloud and network) technologies and associated protocols Strong hands-on experience with Cisco IOS, Cisco NXOS, IOS-XR, Cisco hardware, Juniper Hardware and JUNIOS software, Accedian Network Interface Nodes, Ixia test generator, IP Routing and Switching. Additionally, the candidate will have MPLS experience, working … knowledge of IP Firewalls, IP Load balancers and IP Multicast Strong working knowledge and experience with: TCP/IP, Cisco IOS, Cisco NXOS, IOS-XR, Juniper JUNIOS, LAN/WAN, Service Provider/Extranet networks, Ethernet switching, including VPC/VSS, BGP, EIGRP, SNMP, L2/L3VPN, MPLS, QoS, Traffic Engineering, Network Service Orchestration and IPSE Experience with More ❯

us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across … the most rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. When our team founded Insider, they not only sought to create a … times. We believe sales is a balancing act! What We're Looking For Bachelor's degree in Business, Marketing, or related fields Minimum 3 years of quota-carrying sales experience, preferably in SaaS, Knowledge of market research, sales, and negotiating principles Proven oral and written communication abilities, effective phone skills, and exquisite listening skills Our technical knowledge goes well More ❯

technologies, and contributing to continuous improvement initiatives to support growth and innovation. This position plays an important role in ensuring applications perform effectively, helping The Very Group deliver excellent customer service and achieve its strategic objectives. About the Team We're creating a brand-new AdTech (Advertising Technologies) squad encompassing the digital tools, software and platforms TVG use to … 3rd parties that provide the TVG Marketing team with quality, rich data to feed campaign execution and measurement First Party Data Activation - leveraging our data asset to improve the customer experience and drive customer engagement Oversight of digital data management and tagging across diverse platforms Orchestration of services Integration and orchestration of services across AWS , Google Cloud … processes (incident, problem, and change management). Familiarity with database management, APIs, and system integrations. Ability to prioritise tasks and manage multiple responsibilities in a fast-paced environment. Proven experience in application support, management, or a similar role. Experience working with enterprise applications (e.g., ERP, CRM, or bespoke systems). Certifications in relevant technologies or ITIL framework (desirable More ❯

in shaping the product landscape that directly influences our clients' success and the overall market.By driving the platform strategy and ensuring alignment across teams, you will enhance the user experience and deliver significant value to our clients, ultimately supporting S&P Global Ratings' mission to provide trusted insights. What You Stand to Gain: Opportunities for professional growth and development … partnering with Value Stream leaders and stakeholders across regions to ensure scalable, unified outcomes. Guide platform evolution with a holistic understanding of user journeys, process efficiencies, data flows, and customer experience. Own and manage the program backlog: define Features, prioritize using WSJF, and ensure MVPs are scoped and aligned to Definition of Ready (DoR). Validate feature development against … and objectives. Ensure visibility through tools and forums such as program dashboards, PI tracking, and demos to communicate status, risks, and value delivered. Lead trade-off decisions that balance customer needs, architectural integrity, and business value. Ensure alignment across teams on product goals and roadmap; promote understanding of the full user journey and platform context. Coordinate cross-team and More ❯

and work with the business, business analysts and other resources to help develop innovative solutions as necessary to continue to improve the delivery of GPA outcomes and improve client, customer and GPA experiences. Therefore, specifically to the business plan, this role will also help lead on areas of digital innovation and end-to-end processes, reviewing business plan objectives … and deliver change management strategies that support transformation goals. Digital Transformation Drive the design and delivery of digital services and solutions that enhance operational performance and the Client and Customer experience. Support the Head of Corporate Systems to introduce scalable, secure, and user-centred technologies, in line with GPA principles and more broadly with GDS & CO. Lead the innovation … data professionals. Cultivate a collaborative, agile, and inclusive working environment. Promote a culture of innovation, collaboration, and continuous learning within the team and the wider organisation. The Successful Applicant Experience & Technical Skills Essential criteria: Substantial experience in digital, data, or technology strategy and transformation leadership roles. Demonstrable track record of delivering large-scale organisational and cultural change. Deep More ❯

will be responsible for analysing user requirements and then designing, building, and testing software applications to satisfy those requirements. This role is ideal for individuals with moderate to strong experience in backend Java development, microservices, and cloud-native engineering, particularly within enterprise or financial services environments. Key Responsibilities: Analyse user requirements and translate them into robust, scalable software solutions … junior engineers and share knowledge across the team to foster a collaborative working environment. Basic Qualifications: Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience). Moderate to strong hands-on experience developing software in Java , with proficiency in Spring Boot , Spring Cloud , and Microservices . Proven experience designing, developing, and consuming …/CD pipelines , including Jenkins , and automation testing frameworks. Strong debugging, problem-solving, and analytical skills. Effective communication and teamwork abilities within Agile development environments. Preferred/Additional Qualifications: Experience in the insurance or reinsurance industry , ideally with platforms such as SICS or DXC Assure. Familiarity with ACORD standards and reinsurance-specific workflows like treaty management and retrocession. Exposure More ❯

help drive our limitless ambitions. About the role The Data Science team drives the use of data, machine learning & AI to enhance internal decision-making and creates hyper-personalised customer experiences. Team members tackle diverse business challenges and explore various modelling paradigms. This dynamic environment provides ample opportunities for on-the-job development. The role focuses on optimising marketing … The role requires a blend of technical and commercial skills, including Bachelor's or Master's degree in Computer Science, Data Science, or related field 3-5 years of experience in data science roles Creative problem-solving and solution scoping Strong grasp of mathematical, statistical concepts, and machine learning algorithms Proficiency in Python and data science libraries for example … NumPy, Pandas, Scikit-learn, Keras SQL proficiency Experience with cloud environments for example Google Cloud Platform Version control management Ability to work efficiently without compromising quality Effective communication and data storytelling skills Collaborative mindset and passion for sharing knowledge Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to More ❯

in large scale programmes. Strong strategic thinking, strategic leadership and influencing skills. Demonstrated leadership in service design and transformation, including mentoring colleagues and contributing to best practice initiatives. Proven experience applying innovation methodologies such as Design Thinking, Lean Startup, and Agile to solve complex service challenges and deliver user-centred solutions. Proven experience in leading multidisciplinary projects in … multi-stakeholder environments along with experience of delivering innovative design-led solutions with measurable impact. Strong track record in stakeholder management, systems design, innovation management, customer experience and business process improvement. Exceptional problem-solving skills, able to thrive in ambiguous situations and drive results in dynamic environments. Excellent collaboration, interpersonal and communication skills, with the ability to … an organisation which is representative and reflective of UK society. We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated. As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. More ❯

in large scale programmes. Strong strategic thinking, strategic leadership and influencing skills. Demonstrated leadership in service design and transformation, including mentoring colleagues and contributing to best practice initiatives. Proven experience applying innovation methodologies such as Design Thinking, Lean Startup, and Agile to solve complex service challenges and deliver user-centred solutions. Proven experience in leading multidisciplinary projects in … multi-stakeholder environments along with experience of delivering innovative design-led solutions with measurable impact. Strong track record in stakeholder management, systems design, innovation management, customer experience and business process improvement. Exceptional problem-solving skills, able to thrive in ambiguous situations and drive results in dynamic environments. Excellent collaboration, interpersonal and communication skills, with the ability to … an organisation which is representative and reflective of UK society. We welcome applications from neurodivergent candidates, candidates from minority and underrepresented groups and from candidates with more or less experience, provided the requisite skills can be demonstrated. As members of the Disability Confident Scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. More ❯