126 to 150 of 302 Customer Insight Jobs in England

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

do? Conduct weekly monitoring of operational activities for UK Business Managers and Division Directors, aligning with established objectives, including project launches, engineer hiring, inter-contract management, commercial growth, and customer insights. Perform operational analyses and create presentations, with active participation in commercial meetings. Oversee performance indicators by tracking business efficiency through various KPIs/Acting as a business partner. More ❯

Python and SQL knowledge Strong knowledge of common statistical methods Excellent written and verbal communication skills and presenting to non-technical audiences Commercial mindset with the ability to harness customer insights to optimise our marketing and products Ability to work flexibly, be organized and manage multiple projects at the same time Ability to work collaboratively in cross-functional teams More ❯

platforms that empower maritime procurement professionals to do their best work, faster and smarter. ShipServ is shaping the digital future of the maritime supply chain. As the Senior Manager, Customer Success, you will be responsible for managing and growing customer relationships across Europe, the Middle East, and Africa (EMEA). This is a strategic, customer-facing role … ShipServ's solutions. You'll be the trusted advisor and advocate for your customers, driving value through proactive engagement, onboarding, training, and ongoing support. Your goal is to ensure customer satisfaction, retention, and account expansion. You will lead a team of specialists who support customer onboarding, manage system integration projects, and provide procurement advisory services. In this role … you will collaborate closely with the Buyer Sales and Technology teams to ensure seamless delivery and customer success. Account Management : Lead the Customer Success team to proactively manage relationships with existing buyer accounts, ensuring customer satisfaction, retention, and adoption of ShipServ's solutions. Drive expansion opportunities by identifying customer needs and collaborating with Sales to deliver More ❯

the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customer insight led models, maintain offer variety each month Define the VeryMe B2B and B2C Proposition, using Vodafone's brand power to secure contra and merchant funded deals with … Tier 1 brands; this includes leveraging Vodafone's existing assets and customer bases. Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements. Maximise budget to secure best ROI and best commercial terms with all partners. Responsible for required budget requests against business objectives and building case for requirement and More ❯

more meaningful ways. A bit about the role: Manage personalisation rollouts across platforms, collaborating with UX, engineering, and QA teams to ensure high-quality, on-time delivery. Use data, customer insight, and business goals to make smart decisions about what to build - balancing customer impact with technical effort and ROI. Write clear user stories, define requirements, and … business to keep everyone aligned and moving in the right direction. Support daily stand-ups, sprint planning, retros, and ongoing improvements to the team’s processes and rituals. Use customer behaviour and performance insights to identify new opportunities, run experiments, and continuously improve the user journey. A bit about you Solid experience as a Product Owner in eCommerce or … DTC. Familiarity with personalisation tools and strategies. A strong sense of ownership and a genuine passion for creating customer-first experiences. Data-driven and curious - you love asking “why,” diving into numbers, and finding practical ways to improve what already exists. Comfortable in Agile environments, with a solid grasp of product development tools and processes. Positive, proactive, and always More ❯

more meaningful ways. A bit about the role: Manage personalisation rollouts across platforms, collaborating with UX, engineering, and QA teams to ensure high-quality, on-time delivery. Use data, customer insight, and business goals to make smart decisions about what to build - balancing customer impact with technical effort and ROI. Write clear user stories, define requirements, and … business to keep everyone aligned and moving in the right direction. Support daily stand-ups, sprint planning, retros, and ongoing improvements to the team’s processes and rituals. Use customer behaviour and performance insights to identify new opportunities, run experiments, and continuously improve the user journey. A bit about you Solid experience as a Product Owner in eCommerce or … DTC. Familiarity with personalisation tools and strategies. A strong sense of ownership and a genuine passion for creating customer-first experiences. Data-driven and curious - you love asking “why,” diving into numbers, and finding practical ways to improve what already exists. Comfortable in Agile environments, with a solid grasp of product development tools and processes. Positive, proactive, and always More ❯

ensure impactful AI capabilities are developed and can be utilised for customers. What you will do Shape the Engineering Applications our platform needs to support based on market and customer insight Work closely with Product leaders to translate the high-level product vision into actionable initiatives and a clear roadmap. Act as the team's source of clarity … ensuring everyone understands the what and why behind each prioritised initiative Balance long-term strategy with the immediate needs of our customer-facing Delivery teams Champion execution velocity by proactively removing blockers, accelerating feedback loops, and driving forward momentum Communicate clearly and transparently with all stakeholders to maintain alignment and build trust across the organisation What you bring to More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

product strategy (we have no product managers and have no plans for that to change) and the execution of that strategy. They choose when to bring in qualitative data (customer interviews, surveys etc) and quantitative, supported by our data engineering department. We're very intentional about adding new people. We think a small team of exceptional people working hard … s most important products: Decide on metrics for your product, and gain an intuitive understanding of its value by using it yourself and speaking to customers. Use quantitative data, customer insight, and product sense to build a strategy for your product area, and prioritise initiatives within that strategy Execute your strategy by coding up your ideas Manage and … shouldn't apply. You want to get involved in product work, rather than just being handed tickets. You'll be expected to come up with features autonomously, by reading customer feedback and analysing usage data You can function as a fullstack engineer, working on client and server side code, and answering data questions using SQL High interest in AI More ❯

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The … Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their More ❯

Data Engineer London/Hybrid - UK/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG … Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The Opportunity: You … be joining the AI team at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you'll work on the foundational More ❯

to predictive maintenance and sustainability modelling. Collaborating with data engineers, product teams, and energy specialists, you'll design and deploy machine learning models that enable smarter grid management, better customer insight, and greener energy solutions. What's in it for you? Hybrid working model with flexibility to suit your lifestyle Direct impact on critical infrastructure , energy sustainability, and More ❯

optimisation, to predictive maintenance and sustainability modelling. Collaborating with data engineers, product teams, and energy specialists, youll design and deploy machine learning models that enable smarter grid management, better customer insight, and greener energy solutions. Whats in it for you? Hybrid working model with flexibility to suit your lifestyle Direct impact on critical infrastructure , energy sustainability, and climate More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation • Bachelor’s degree in computer science, Information Technology, or a related field or relevant experience • Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) • Strong knowledge of C# .NET, JavaScript, HTML, and SQL • Familiarity with Azure Services and working with and within DevOps practices • Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: • Dynamics 365 Omnichannel setup/configuration • Co-Pilot Studio voice (IVR flows) • Customisation to point 1 & 2 via code • Dynamics Marketing and Customer Insights • JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation * Bachelor's degree in computer science, Information Technology, or a related field or relevant experience * Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing) * Strong knowledge of C# .NET, JavaScript, HTML, and SQL * Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration * Co-Pilot Studio voice (IVR flows) * Customisation to point 1 & 2 via code * Dynamics Marketing and Customer Insights * JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

and Power Platform development and customisation* Bachelor's degree in computer science, Information Technology, or a related field or relevant experience* Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing)* Strong knowledge of C# .NET, JavaScript, HTML, and SQL* Familiarity with Azure Services and working with and within DevOps practices * Understanding and managing enterprise size … interpersonal skills Additional Key Experience Focus Points: * Dynamics 365 Omnichannel setup/configuration* Co-Pilot Studio voice (IVR flows)* Customisation to point 1 & 2 via code* Dynamics Marketing and Customer Insights* JavaScript security Notes: To be successfully appointed in this role, it is a requirement to hold or to be able to obtain Security Check (SC) clearance and maintain More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. … The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users from an analytics and measurement perspective, driving out insight to influence valuable change, and is looking to join a fast-growing all-star team dedicated to providing the highest quality data More ❯

who have signed up within the past 0-2 years. Once a client has been subscribing to the platform for over 2 years, one of your colleagues in the Customer Success team will then take over the client. There will be a client base of around 100 clients at any one time (brands, media owners, agencies). Their system … be prioritise them. The role is all about building and maintaining relationships. You won't be doing any selling, although you will naturally provide the Account Management team with customer insight to empower them for when they contact the client to rebook them or offer upsell opportunities. This is the first role of its kind within the Client More ❯

Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We're also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews. If you're looking to make a real impact and be part of a high-growth … way that's smarter, more sustainable, and built to last. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. … for the right person to elevate our product and take it to the next level. You'll work in a talented cross-functional team-including Marketing, Strategy & Analytics, and Customer Success-to deliver growth through customer-centric product innovation and relentless optimisation. What you'll do Own product strategy & roadmap: Define, prioritise, and execute a clear product roadmap More ❯

JOB TITLE: Customer Journey Manager, Markets Platform SALARY: £82,000 - £100,000 (dependent on experience) LOCATION: London HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity We're seeking an experienced Customer Journey manager … is a fantastic opportunity where you'll play a crucial role in product development by assisting the Product Owner (PO) and the feature teams in understanding, measuring and orchestrating Customer Journeys with a strong focus on technology. Alongside the Engineering teams, the CJM plays a key role in making sense of customer insights and factoring it into prioritisation … You'll have a proven track record within financial markets and be able to rapidly grasp, interpret, and clearly articulate business changes required to optimise the end-to-end customer experience. Key Accountabilities Analyse data from multiple sources to identify key themes, root causes, and opportunities that impact the customer journey and business outcomes. Integrate insights across systems More ❯

on product management, you will influence both long-term product success and near-term execution. You will own key product initiatives, including market research, stakeholder engagement, GTM strategy, and customer insights, ensuring that MHR’s products remain innovative and commercially successful. Your leadership will shape the future of our product management practice while delivering meaningful results for customers and More ❯

accounts. Expand multi-threaded sponsorship by identifying and cultivating new champions and influencers in new parts of the business Position BetterUp as a transformation partner by aligning with the customer's C-Suite objectives, vision and strategic priorities. Value Stewardship Lead Business Value Reviews (BVRs) to showcase, define, measure, and communicate the value of BetterUp's Human Transformation Platform … aligned to customer outcomes mapped from the pre-sales cycle. Co-develop strategic roadmaps that drive long-term value realization and business transformation anchored to adoption & utilization of the platform. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Account Leadership Own customer health and retention across complex, multi-product customer engagements. Identify early signals of risk or opportunity and drive cross-functional mitigation or acceleration strategies. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Innovation & AI Enablement Leverage AI tools to streamline workflows, analyze trends, and enhance customer-facing deliverables. Drive AI adoption internally and externally by modeling practical, effective More ❯