176 to 200 of 302 Customer Insight Jobs in England

requirements, deliverables, and timelines. Ensure clear communication of the team's goals, requirements, and dependencies to drive successful product delivery. User-Centric Product Development: Actively gather user feedback, analyze customer insights, and identify opportunities to integrate improvements and new features into the user flow and product roadmap. Advocate for user needs while balancing business requirements and technical feasibility. Innovation … trade-offs where necessary. Agile Methodologies: In-depth experience working in Agile (Scrum, Kanban, SAFe). Familiarity with Agile frameworks and how to effectively implement them in product development. Customer Focus: A strong customer-centric mindset with the ability to gather, interpret, and act upon customer feedback to drive product improvements. Communication & Collaboration: Exceptional communication skills, both More ❯

same; we are committed to improving our impact on people and the planet.If these are values you share, we would love you to join our team. The Role: The Customer Insights Analyst will be responsible for reporting customer insights and monitoring purchase behaviour across both online and retail environments. We're looking for an Insights Analyst with a … solid background pivoting datasets and interpreting customer trends across the purchase funnel - experience in GCP, Salesforce, Adobe or Tableau would be a bonus. This position reports directly into our Marketing Division but works alongside Commercial, Finance and Retail Teams on a weekly basis to support with weekly trade and quarterly business reports. The primary purpose of this role is … function, you will be instrumental in driving a step change in the way we view our customers and brand for the future. Duties and Responsibilities: Present online and retail customer insights by region for weekly global trade reports Work closely with marketing function (e.g. paid and organic divisions), to promote a data driven approach to campaign optimisation through bespoke More ❯

enable our largest customers to achieve their transformation goals? Do you have strong program and stakeholder management skills, and the ability to collaborate across multiple business units to deliver customer impact? If so, we encourage you to consider this role. As an Enterprise Skills Transformation Engagement Manager, your role will be at the intersection of program management, technology and … will partner with senior stakeholders from our largest AWS customers to lead strategic upskilling engagements under our Enterprise Skills Transformation portfolio of offerings. You will dive deep on the customer's business goals and enablement needs, collaborating closely with AWS Account Teams, Training & Certification colleagues, and technical specialists to build and execute upskilling programs that support our customers in … framework. Successful candidates will have a strong project management background; professional consulting experience; a deep knowledge of organisational change management processes; and a demonstrated passion for enabling and transforming customer organisations. We value individuals who are data-driven and can demonstrate leadership abilities, including gaining customer stakeholder buy-in, communicating effectively at both the executive and project team More ❯

can we improve logistics efficiency?" "Is 350 products the right number for our portfolio?" You'll collaborate with stakeholders, shape analytics roadmaps, and lead projects from data exploration to insight delivery. Key Responsibilities Define analytical approaches to tackle business challenges Identify and explore relevant data sources Deliver clear, insight-driven storytelling using visualisation tools Analyse marketing campaign performance … MMM, attribution, ROI) Support commercial strategy through segmentation and customer insights What We're Looking For Strong SQL and data visualisation skills (e.g. Tableau, Power BI) 3+ years in marketing or commercial analytics Experience with campaign analysis and business performance insight Excellent communication and stakeholder management Bonus: Python experience or a consulting background Why Join? Join a data … rich, insight-driven organisation with a strong ethical mission Work within a team of 16 data professionals, reporting to a senior leader with 1 direct report Exposure to both operational and strategic analytics challenges across international markets Benefits 25 days holiday + bank holidays (with option to buy more) Discretionary bonus scheme Matched pension contributions (up to 4%) Life More ❯

powerful partnerships across the luxury drinks/wine and spirits industry. You'll shape and grow product ranges across both retail and ecommerce, balancing commercial performance with range curation, customer insight, and emerging market trends. You'll be a category thinker, deal closer, and a relationship builder. You'll deliver clear joint business plans with partners, and keep More ❯

is responsible forleading presales as well as generating pipeline, to grow and strengthen our UK&I business and partnerships. This role requires cross-industry collaboration, in-depth understanding of customer requirements, and designing and presenting unique and innovative Microsoft Dynamics and Power Platform based solutions. The ideal candidate will already be doing a similar role, will come with extensive … ecosystem. Exceptional stakeholder management, ability to communicate with and engage stakeholders at all levels, to build trusted relationships Deep understanding of Microsoft Business Application products, particularly in Microsoft Dynamics Customer Service, Sales, Customer Insights, Power Platform and Copilot with a drive to stay constantly up to date. Strong existing personal network including with Microsoft sellers and specialists and More ❯

for smart outdoor technology, data analysis, and hands-on product testing. Working closely with the Product Manager and across the business, you will assist in optimizing product performance, gathering customer insights, and ensuring our robot mowers deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key … interface usability. Testing & Troubleshooting: Conduct field tests, collate user feedback, analyze performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Data Analysis: Review usage statistics, failure reports, and customer feedback to identify improvement opportunities. Cross-functional Collaboration: Work … with engineering, marketing, and sales teams to support product initiatives. Dealer & Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical guides, product specifications, and training materials. Requirements Degree in Engineering (Mechanical, Electrical, Robotics, or related field). Strong interest in robotics, IoT, or outdoor power equipment. Analytical mindset – comfortable working with data More ❯

a Junior Product Executive role to join a friendly innovative team. You will be involved in data analysis, and hands-on product testing, assisting in optimizing product performance, gathering customer insights, and ensuring the robotics deliver an exceptional user experience. This role is perfect for someone who enjoys problem-solving, experimentation, and working with cutting-edge technology. Key Responsibilities … usability. Testing and Troubleshooting: Conduct field tests, collate user feedback, analyse performance data, and report findings to improve product functionality and user interaction. Market Research: Help gather insights on customer needs, competitor products, UI/UX trends and industry development. Dealer and Customer Engagement: Assist in training sessions, product demonstrations, and gathering user feedback. Documentation: Help prepare technical More ❯

sales team and fellow marketing professionals, you will ensure alignment of digital marketing efforts with broader business goals to elevate brand awareness, drive high-quality lead generation, and deepen customer engagement. Key Responsibilities: Plan, execute, and optimise multi-channel digital marketing campaigns - including paid media, SEO, email, and social media - to drive lead generation and customer engagement Use … channels including SEO, PPC, email marketing, social media advertising, and multi-channel content strategy AI-Enhanced Marketing Proficiency: Knowledge of LLMs and their application in digital content creation and customer engagement strategies. Industry Knowledge: Solid understanding of the Financial Services sector (desired), including financial products, regulatory frameworks, and market trends to ensure marketing strategies are targeted, compliant, and effective … Data-Driven Decision Making: Ability to interpret campaign performance metrics and customer behavior, leveraging AI-generated insights and predictive analytics to refine targeting and improve ROI Technology & Tools: Proficiency with marketing platforms such as Google Analytics (GA4), Pardot, Salesforce, LinkedIn Campaign Manager, and social media scheduling and reporting tools Content Development: Skilled in writing engaging, accurate, and SEO-optimised More ❯

everywhere. Job Purpose: As a Senior Product Manager within the Product Growth team, you will own the end-to-end subscription and account management journey for BritBox's growing customer base. You will define and execute the product vision for key user journeys such as sign-up, upgrades, billing, cancellations, and account management - ensuring a seamless, scalable and user … first experience across all platforms, including Web, Mobile, Smart TVs and Connected Devices. You will work cross-functionally with Engineering, UX, Marketing, Data, and Customer Support teams to drive improvements that maximize customer lifetime value, reduce churn, and fuel sustainable growth. Responsibilities: Define, develop and maintain a clear subscription and account management product strategy and roadmap, aligned to … the BritBox global business strategy. Own and evolve the user experience for onboarding, billing, subscription changes, account settings, authentication, and cancellation processes. Identify customer pain points through analytics, research, and customer feedback - translating them into actionable improvements and new product opportunities. Lead prioritisation efforts, balancing customer needs, commercial impact, and technical feasibility. Collaborate closely with internal and More ❯

Customer Insights Analyst Up to £51,000 Hybrid - Manchester (2x days in the office) THE COMPANY We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst. THE ROLE The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how More ❯

Sr. Business Intelligence Engineer, Prime Video Channels - Customer Insights Job ID: Amazon Digital UK Limited Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers … will work closely with our business and finance teams building analytical and statistical/machine learning solutions that drive performance improvements for the business. Key focus areas will be customer insights and engagement as well as overall process optimization. You will act as a consultant to the business surfacing deep insights, providing easy to use tools for analysis and More ❯

an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We … and retailers plan retail provision in the UK and overseas. C&MI and E&T Groups help clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of … quality, value-based delivery for our clients and efficient, profitable delivery for the company. Experience & Transformation - Core Business Activities The Experience & Transformation team within CACI leads the way in customer management by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality More ❯

Job ID: Amazon Pay (India) Private Limited Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay … will conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI etc.). The insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while … you help Amazon to achieve its vision: to be Earth's Most Customer-Centric Company. The right candidate will be excited about the opportunity to be our customer insights evangelist and influence customer experience on Amazon! Key job responsibilities Roles & Responsibilities: As an associate, the candidate will work closely with product, program, marketing and BI team for More ❯

is strong-and the scale is unreal. We're now reimagining just how much further we can take it. We're redesigning our growth engine-faster, smarter, and more customer-obsessed than ever. Fewer layers. Sharper strategy. Disciplined execution. A bias for action. We're looking for bold operators and builders ready to run at this opportunity, shape the … future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape and deliver high-impact CRM programs that improve retention, engagement, and LTV across … you're someone who can jump from HTML QA to campaign analysis to audience logic without blinking-and who cares deeply about getting the right message to the right customer at the right time-this is your seat. What You'll Do Plan, execute, and optimize CRM campaigns across Email, SMS, and Push channels-aligned to lifecycle stages, regional More ❯

Lead for Microsoft Dynamics & Power Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in Microsoft Business Applications, and demonstrate … you'll bring: 7+ years in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams and engagements. Experience managing a vendor More ❯

the development and delivery of our Automotive Intelligence Platform by translating business needs and user feedback into clear, actionable requirements. You'll contribute to our product roadmap, own specific customer problem areas, and help ensure features are delivered with measurable impact. This is a hands-on role with the opportunity to work across the full product lifecycle, from discovery … may be required to meet with customers and partners in the UK and internationally. Key Responsibilities: Collaborate with Product Managers to shape product enhancements aligned with business goals and customer needs. Own and become an expert in defined problem spaces and user segments. Translate customer feedback and insights into clear product requirements and opportunities. Conduct user interviews, surveys … priorities. Experience working in Agile environments with familiarity in Scrum, Kanban, or Lean frameworks. Knowledge of the automotive industry, dealership operations, or dealer management systems. Experience gathering and interpreting customer insights to drive product decisions. Comfortable managing multiple product streams and balancing stakeholder needs. Strong analytical thinking and problem-solving abilities. Comfortable using tools such as Jira, DevOps, Confluence More ❯

grow our Host business in the UK marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights and continuous optimisation. … Excellent problem-solving and analytical skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You'll Get 24 days annual leave (plus your birthday off!) Increases by 1 day annually after 3 years (up to 3 extra days) Hybrid working More ❯

Purpose of Position? As a Customer Insights & Strategy Executive you will be responsible for supporting the Customer Insights & Strategy Leads and Client Director in delivering insights and strategy to our top performing clients and commercially challenging situations. Key Tasks? Data provisioning – transforming and formatting data into usable format ready for analysis Review datasets to ensure cleanliness Analysis – providing … key datapoints from large datasets that enable Strategic Insight Leads to identify important information for presentations or further analysis Maintenance and upkeep of regular dashboards and reporting (Tableau/Power BI) Review inbound on-demand requests to assess suitability for completion by the team Support with presentation creation, adding data and ensuring alignment against brand guideline Follow-up support More ❯

leading-edge, multichannel, global, fully integrated function within the business. We have built an inclusive and diverse team operating across four layers: Back End Systems and Engineering; Platforms; Marketing; Customer Service. Our team of over 100 digital experts collaborates with global partners to deliver retail technology excellence, with a focus on the future. We operate in an agile, fast … brand growth. We have invested over £12m in technology during the pandemic to future-proof our infrastructure and strengthen our thought leadership. The Role We are seeking a strategic, customer-centric CRM Manager with proven experience to join our dynamic team. The key focus is to increase frequency and lifetime value by leveraging customer insights and trends to … managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a passion for data-driven insights. Develop customer-focused initiatives to drive retention goals while managing operational campaign delivery Utilize CRM analytics platforms to monitor campaign performance, track KPIs, and present insights to stakeholders Create targeted segmentation More ❯

join our journey and contribute to our mission of transforming global trade. Backed by $44 million in publicly disclosed funding from Series A and B funding rounds led by INSIGHT Partners, we now have over 8700 people working at 170 companies worldwide using Sedna to power their most important work - and it's our people that make that happen. … Dataloy effectively in the VMS landscape. Use the Dataloy platform regularly to gain hands-on understanding of its features, integrations, and impact on voyage efficiency and profitability. Leverage existing customer stories and results to showcase Dataloy's real-world value to prospects. Build and qualify a pipeline of high-potential accounts across global shipping and maritime operators. Research and … systems, key workflows, and expected outcomes. Lead any technical validation or trial processes, ensuring alignment between stakeholders and measurable success criteria. Negotiate and close deals with commercial rigor and customer-centricity, aligned to targets and timeline expectations. Ensure a smooth handover to onboarding and success teams so new customers experience immediate value. Create detailed account plans that map stakeholders More ❯

Job ID: Amazon Pay (India) Private Limited - D32 Amazon's vision is to be the earth's most customer-centric company. The ambition of the Amazon payments business is to transform payments in India. The payments data team provides data and insights to the partner verticals to enable decision-making. This is a senior role requiring teamwork and a … business perspective. The individual will interact extensively within the team and across business lines, working in partnership with Machine Learning and Central Customer Analytics teams. There will be a steep learning curve, adding significant business skills to the individual. Key job responsibilities Perform exploratory analysis: fetch data from systems and analyze trends. Identify consumer segments to drive adoption of … Amazon Pay. Develop India-specific customer segmentation models to enhance marketing and product roadmap inputs. Establish mechanisms for cross-functional teams to utilize customer insights for improved engagement throughout the customer lifecycle. Work with regulated bodies (RBI, FIU, etc.) across India. Identify and investigate anomalies at a granular level. Collaborate with teams like Category, Product, Operations, etc. More ❯

birthdays, team building, company-wide events Role specifics Salary range: Market rate depending on experience Reporting to: Head of Product Key stakeholders: Head of Product, Chief Technical Officer, Chief Customer Officer Organisational Framework Level: 3 About you/Job Summary As Senior Product Manager, you'll play a central role in shaping the future of Clue's product, working … collaboratively across engineering, customer success, design, and commercial teams to drive value for our users and impact for society. Reporting into the Head of Product, you'll take ownership of core product areas and lead end-to-end discovery and delivery. You'll interface regularly with the customers and markets that we serve, creating and articulating requirements to multiple … Scrum Teams for implementation and working in close partnership with Product Owners and our Customer Teams to ensure new features and improvements land successfully. You will also contribute to embedding best practices in product discovery, experimentation, and data-informed decision-making. You've previously worked in the SaaS sector with a demonstrable track record for delivering incremental customer More ❯

Point Nine . Welcome to Spend Control 2.0 - built for tougher times. What we're looking for We're looking for our first Account Manager to join Omnea's customer team. You'll be excited to own expansion quotas and renewal outcomes for our rapidly scaling customer base, to build a function and to have a massively accelerated … career trajectory. You will own the relationship with our customers throughout the entire customer lifecycle, playing a crucial role in managing our largest and most strategic customers. Your key focus will be to ensure customers get meaningful value from Omnea from the earliest stages & beyond, and through your expertise and the building of deep & long-term relationships with our … opportunities. You'll become a trusted advisor & partner to our customers & stakeholders at all levels (from the procurement managers up to the CFOs) and be the voice of the customer internally, working closely with teams across the business (both technical and commercial) to help ensure we are truly operating with customer-centricity at our core. You'll be More ❯

to-end vision, strategy, and execution for new and existing financial products-from ideation through launch, iteration, and growth. You will collaborate closely with executives, engineering, design, compliance and customer-facing teams to deliver a seamless, interconnected suite that delights our users and furthers LemFi's mission. This is a highly impactful role at the heart of our growth … responsibilities: You will own the P&L and have all the tools and team to build and monitor the product Monitor and optimise product KPIs such as adoption, retention, customer satisfaction, and ROI. Setting your team's goals, success metrics, and roadmap to align with LemFi's mission Driving maximum impact based on data analysis, market research, and company … strategy Completely owning your team's products, from ideation, through development, to launch, growth, and maintenance Working closely with Design and UX Research teams to define the customer journey and create an amazing user experience Liaising with Engineering to ensure effective delivery of your product Collaborating with other stakeholders, such as Marketing, Legal, Compliance and Customer Support teams More ❯