shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯
shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯
shaping the company's market differentiation, positioning, and sales strategies across specific industries and regions. To succeed, you must develop a strong grasp of customer needs, industry trends, competitive landscapes, and the company's product offerings. In collaboration with internal teams and direct customer interactions, you will design … and execute a product marketing strategy that delivers compelling, customer-focused content highlighting the company's solutions and advantages. Additionally, you will lead demand generation initiatives, managing trade shows, digital campaigns, and various inbound and outbound marketing efforts to drive engagement and growth. Requirements Bachelor's degree in marketing … Comfortable working with complex technical products. Roles and Responsibilities: Strategy Leadership Develop and implement marketing strategies aligned with business goals, targeting key markets and customer segments. Oversee demand generation activities, including inbound, outbound, and account-based marketing efforts. Manage marketing automation, social media presence, brand positioning, and budget forecasting. More ❯
product strategy and roadmap, aligned with our bold vision for a connected future. Market Intelligence: Conduct in-depth market research, competitive analysis, and gather customer insights to uncover opportunities and guide innovation. Cross-Functional Leadership: Collaborate with engineering, design, and operations to bring impactful features and enhancements to life. … User Experience Focus: Deeply understand user needs and behavior to optimise the customer journey and create seamless, intuitive experiences. Go-to-Market Execution: Partner with sales, marketing, and customer success teams to craft and execute adoption strategies that resonate. Performance Monitoring: Track product performance, user engagement, and market … trends to drive continuous improvement and strategic evolution. Industry Advocacy: Champion our CMP in customer meetings, industry events, and analyst briefings—building relationships and creating champions for our platform. Experience: A bachelor’s degree in Engineering, Computer Science, Business, or a related field (Master’s degree is a plus More ❯
london (wembley), south east england, United Kingdom
First Point Group
product strategy and roadmap, aligned with our bold vision for a connected future. Market Intelligence: Conduct in-depth market research, competitive analysis, and gather customer insights to uncover opportunities and guide innovation. Cross-Functional Leadership: Collaborate with engineering, design, and operations to bring impactful features and enhancements to life. … User Experience Focus: Deeply understand user needs and behavior to optimise the customer journey and create seamless, intuitive experiences. Go-to-Market Execution: Partner with sales, marketing, and customer success teams to craft and execute adoption strategies that resonate. Performance Monitoring: Track product performance, user engagement, and market … trends to drive continuous improvement and strategic evolution. Industry Advocacy: Champion our CMP in customer meetings, industry events, and analyst briefings—building relationships and creating champions for our platform. Experience: A bachelor’s degree in Engineering, Computer Science, Business, or a related field (Master’s degree is a plus More ❯
most trusted providers of data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will utilize your language, interpersonal, and analytical skills to build relationships with clients and troubleshoot tier I and … II technical issues. About us : We are consistently named a Top Workplace, with a reputation for superior customer satisfaction and scalable solutions. Our product, FinScan, is used in over 60 countries to identify money laundering and terrorist financing threats, helping to keep everyone safer. What you will be doing … feature adoption issues. Creating and developing SQL scripts and custom software processes. Collaborating with other teams to identify and resolve issues quickly and provide customer insights for bug fixes and new features. What makes this role interesting : You will encounter diverse challenges daily, enabling continuous skill growth. Opportunities include More ❯
We’re working with an award-winning AI and customer analytics company at the forefront of transforming first-party data into real-time, actionable insights. Recognised recently as AI Company of the Year at a leading industry awards show, they partner with some of the world’s most recognisable … brands to redefine what’s possible in customer intelligence. As they continue to scale, we’re helping them find a Senior Client Data Solutions Engineer to join their high-performing Client Operations team. This is a key technical role where you’ll combine hands-on backend engineering with direct … systems. You’ll be collaborating closely with data scientists, product managers, and cloud engineers to build robust, scalable systems that underpin personalised marketing and customer engagement solutions—all while maintaining best-in-class privacy standards. Key Responsibilities Design and maintain scalable, secure, and high-performance backend systems. Develop specifications More ❯
We’re working with an award-winning AI and customer analytics company at the forefront of transforming first-party data into real-time, actionable insights. Recognised recently as AI Company of the Year at a leading industry awards show, they partner with some of the world’s most recognisable … brands to redefine what’s possible in customer intelligence. As they continue to scale, we’re helping them find a Senior Client Data Solutions Engineer to join their high-performing Client Operations team. This is a key technical role where you’ll combine hands-on backend engineering with direct … systems. You’ll be collaborating closely with data scientists, product managers, and cloud engineers to build robust, scalable systems that underpin personalised marketing and customer engagement solutions—all while maintaining best-in-class privacy standards. Key Responsibilities Design and maintain scalable, secure, and high-performance backend systems. Develop specifications More ❯
doing: Product Positioning and Messaging: Develop compelling product positioning and messaging that differentiates our data solutions in the market. Translate technical product features into customer-focused benefits that resonate with target personas. Ensure consistent messaging across all customer touchpoints. Plan and execute product launches, collaborating with cross-functional … team with the knowledge and resources needed to effectively position and sell data solutions. Partner with sales leadership to optimize lead-to-close processes. Customer Insights and Market Analysis: Conduct customer interviews and gather insights to understand needs, pain points, and use cases. Analyze market trends, competitive landscape … and customer data to identify growth opportunities. Use insights to influence product development and marketing strategies. Content Development: Collaborate with the content team to create high-quality marketing collateral, such as whitepapers, case studies, blog posts, and webinars. Develop targeted campaigns to drive awareness, engagement, and adoption of data More ❯
provide real-time insights of traffic, sales, deals, engagement and is looking for a rock star data engineer to build this. At Amazon, understanding customer data is paramount to our success in making it Earth's most measurably effective marketing organization. This cuts across all of the investments we … learning, and technology teams to provide real-time data processing solutions that give Amazon leadership, marketers, and PMs timely, flexible, and structured access to customer insights. The team will be responsible for building this platform end to end using the latest AWS technologies and software development principles. As a More ❯
companies. With approximately 50 colleagues working across multiple contracts in Germany and the UK, this partnership has thrived for over 15 years. The key customer is a top player in the reinsurance field. Their global enterprise landscape is broad and complex, with many internal stakeholders. The new role of … for strategic partnerships. Develop and maintain senior-level relationships to establish the business as a strategic technology partner. Lead the creation and execution of customer strategies and account plans to drive commercial success. Ensure revenue growth, gross margin success, and pipeline development, achieving medium-term growth targets. Plan and … align with customer budgeting cycles, delivering annual growth plans. Recruit, mentor, and lead a high-performing sales and account management team. Lead pre-contract teams of SMEs to develop compelling technical solutions and ensure smooth handovers to delivery teams. Identify business opportunities within customer divisions, subsidiaries, and across More ❯
HeliosX. Where we're going: Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription … promotions and new innovations to stay ahead in a very competitive space Leverage our marketing analytics tool (Amplitude) to evaluate the end-to-end customer experience across paid search campaigns to identify opportunities for the CRO team. Think funnels, campaign performance and trend analysis, all paired with relevant customer … the strategic and executional levels Proven success in a performance driven paid search role - you'll know all about experimentation/AB testing, lifetime customer value (LTV), customer acquisition costs (CAC/CPA) and how to pull the right levers to create commercial value Highly analytical and data More ❯
known for supporting some previous successful unicorns such as Airbnb, Pinterest, Skyscanner and Tesla. What will I be doing? We're looking for a Customer Insights Specialist to harness the power of research and data to deliver actionable insights that shape our strategy and product, in order to improve … teams that can form a library of actionable insights. Fostering Stakeholder Engagement & Collaboration by partnering with internal teams and agencies to align strategies with customer insights. Driving Innovation & Continuous Improvement by identifying new research opportunities, adopting industry best practices, and enhancing the Bridebook platform. Ensuring Data Integrity & Compliance by … interviews, and focus groups. Strong Data Analysis & Interpretation skills, proficient with tools like Mix Panel, Google Sheets, and Excel to create actionable reports. A customer-Centric Background in industries like e-commerce and SaaS, with strengths in customer journey mapping and user experience research. Proven Stakeholder Management & Collaboration More ❯
Deployment & Ramp-up Engineer, Mechatronics & Sustainable Packaging Customer Experience Job ID: Amazon EU SARL (UK Branch) - D67 Amazon is at the forefront of innovation within the space of fulfillment technology and robotics. We are seeking an innovative and solutions-oriented Operations Engineer to be a part of our global … effort to develop and deliver the next generation of world-class technology systems inside our fulfillment centers. In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle … from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform "stand-alone work-cells" into "end-to-end More ❯
Marketing WBR mechanisms - Serve as the bridge between Business Intelligence (BI) and Marketing Managers (MMs) for automation efforts About the team The EU Hardlines Customer Insights & Analytics team acts as a central technical function for cross-product family marketing teams across Amazon's European stores, leading analytics, automation and … is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviour and automation. Our work has established us as the automation and measurement powerhouse in EU Stores, with our solutions enabling thousands of marketing … or technology PREFERRED QUALIFICATIONS - Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders - Knowledge of key customer experience metrics and methodology (e.g., NPS) - Working directly with Business Intelligence and Applied Scientists to deliver joint goals Amazon is an equal opportunities employer. More ❯
evolution of our Competitions Portal. You’ll own the product roadmap, working closely with our development team to scope, build, and deliver an exceptional customer experience. With a strong focus on customer engagement and data-driven decision-making, you’ll optimise the platform for both short and long … with our major broadcasting client. Key ResponsibilitiesProduct Strategy & Roadmap (40%) Define and own the product roadmap for our platform Prioritise development initiatives based on customer insights, data, and business goals. Establish success metrics and communicate priorities across teams. Execution & Delivery (30% ) Collaborate with development team to scope, build, and … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user More ❯
evolution of our Competitions Portal. You’ll own the product roadmap, working closely with our development team to scope, build, and deliver an exceptional customer experience. With a strong focus on customer engagement and data-driven decision-making, you’ll optimise the platform for both short and long … with our major broadcasting client. Key ResponsibilitiesProduct Strategy & Roadmap (40%) Define and own the product roadmap for our platform Prioritise development initiatives based on customer insights, data, and business goals. Establish success metrics and communicate priorities across teams. Execution & Delivery (30% ) Collaborate with development team to scope, build, and … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user More ❯
future of our product, reporting directly to the VP of Product. You'll bring a strategic mindset and a strong execution focus, ensuring that customer needs translate into impactful product decisions. You'll spend time speaking with customers, understanding their challenges, and turning insights into well-scoped, high-quality … customers. Collaborate with the development team: You'll be the bridge between our customers and our development team by representing the voice of the customer throughout the build process. Champion the product: As a product champion, you'll collaborate closely with our product marketing and customer success teams. … you'll coordinate effective product launches, ensuring that our messaging resonates with our customers and drives adoption. Who You Are You think from a customer's point of view and are relentless in understanding their challenges, needs, and workflows. You have a deep understanding of the recruitment industry or More ❯
establishing best practices which fit the business needs, cultivating a strong community of practice, and developing a high-performing team that drives innovation and customer success. As the Head of Product, you will collaborate closely with cross-functional leaders to align the product management framework with business objectives, ultimately … exceed market demands. You will play a key role in nurturing a culture of continuous improvement, fostering collaboration, maximizing business value and championing a customer-centric approach to product discovery, development and go-to-market activities. Key Responsibilities: Transform the Product Management Function: Develop and implement a tailored framework … initiatives and overall company objectives, ensuring that the team capacity, priorities and skillset are used to maximise business value. Stay ahead of market trends, customer needs, and competitive landscape to guide product innovation. Embed a customer-first mindset within the product management team, ensuring decisions are informed by More ❯
of best-of-breed data quality and compliance solutions, is looking for an Application Support Analyst (Software Support Analyst) to join our fast-growing Customer Success team in London, UK. You will gain satisfaction knowing that you are utilizing your language skills as well as your interpersonal and analytic … as troubleshoot and solve their tier I and II technical issues. Consistently named a Top Workplace , we have a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over … and SQL skills. You will combine knowledge of our products with your analytic and technical skills to provide superior assistance and issue resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to complex and multi-layered requiring: Analysis, investigation, and More ❯
The successful candidate should be both an idea generator and builder, with a strong sense of accountability, and a keen focus on delivering great customer experiences and strong, measurable results. That means, you will operate both strategically and tactically with a proven track record of thinking big to drive … new opportunities, diving deep in data to uncover customer insights, and maintaining operational excellence within your products and with colleagues across Amazon. You will need to be able to prioritize effectively in a fast-changing environment, invent and simplify, and communicate clearly and persuasively. The ideal candidate will have … metrics and progress to goal to senior leadership Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) PREFERRED QUALIFICATIONS Experience with customer segmentation, profiling, and targeting Experience using any of SQL or other analytical tools for conducting data analysis Amazon is an equal opportunities employer. We More ❯
monthly content plan for your areas, aligned with the UK trading strategy and commercial goals. Continuously optimising content and layouts to improve performance and customer experience. Creating page wireframes and briefing design teams to bring content plans to life across web and app. Running regular performance analysis and reporting … testing to drive improvements. What does success look like: Delivering high-quality, engaging content that delights customers and drives commercial performance. Using data and customer insights to inform decisions and evolve your content strategy. Proactively identifying opportunities for improvement and confidently testing new ideas to optimise the site experience. More ❯
in the world. Working closely with our CPO, You'll lead on the end-to-end execution for our client facing product portfolio, integrating customer insights with business goals, and presenting our clients with actionable data insights. Product Managers are the glue that unites all aspects of our product … intuitive UX, and curating them to ensure completion and accuracy. Collaborate with engineering and UX teams to design and prototype features based on direct customer feedback, ensuring solutions were not only feasible but also delightful and value-aligned. Develop product vision, strategy, and roadmap in your particular area Conduct More ❯
in the world. Working closely with our CPO, You'll lead on the end-to-end execution for our client facing product portfolio, integrating customer insights with business goals, and presenting our clients with actionable data insights. Product Managers are the glue that unites all aspects of our product … intuitive UX, and curating them to ensure completion and accuracy. Collaborate with engineering and UX teams to design and prototype features based on direct customer feedback, ensuring solutions were not only feasible but also delightful and value-aligned. Develop product vision, strategy, and roadmap in your particular area Conduct More ❯
Principal Product Manager, Index Platform Strategy Principal Product Manager, Index Platform Strategy FTSE Russell is transforming our customer and colleague experiences by developing new platforms and tools that make it easier to launch and maintain our data and index products. As Principal Product Manager, you will define and own … with internal customers of our platform and develop a strong understanding of external clients of the FTSE Russell Division. Establish clear processes for gathering customer insights, writing requirements and defining success criteria. Manage & develop our team of product managers as a "player-coach," balancing independent work with mentorship and More ❯
